Citizen Survey CRA Report. November North. Dundee City Council 21 City Square Dundee DD1 3BY

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1 North Citizen Survey 2015 CRA Report November 2015 Prepared by: Prepared for: Research Resource 17b Main Street Cambuslang G72 7EX Dundee City Council 21 City Square Dundee DD1 3BY Contact: Lorna Shaw Contact: Jill Brash Tel: Tel : jill.brash@dundeecity.gov.uk

2 Contents Dundee City Council Citizen Survey 2015 CRA Report 1. INTRODUCTION, BACKGROUND AND OBJECTIVES Introduction Objectives Methodology THE HOME AND NEIGHBOURHOOD Length of stay in neighbourhood (Q3) Best aspects of neighbourhood (Q1) Worst aspects of neighbourhood (Q2) Change in the neighbourhood (Q4/5) Length of stay in house (Q7) Tenure (Q8) Satisfaction with the home (Q9) LOCAL AREA AND SERVICES Satisfaction with and ease of accessing local services (Q10/11) Satisfaction with aspects of the neighbourhood (Q12) Satisfaction with neighbourhood as a place to live in (Q6) Neighbourhood quality of life (Q13) Dundee quality of life (Q14) Providing voluntary/ unpaid help (Q15) Community activities (Q16) Cultural activities and events (Q17) Reasons for not taking part in community activities, organisations or events (Q18) Influencing decisions (Q19a/b) HEALTH Registered with GP or health centre/ dentist (Q20) Rating of health overall (Q21) Moderate physical activity (Q22) Smoking habit (Q23) Alcohol consumption (Q24) Statements about mental wellbeing (Q25) Being treated fairly (Q26) Support network (Q27) EDUCATION Currently undertaking academic or vocational courses (Q28) Type of qualification (Q29) COMMUNITY SAFETY Safety in the neighbourhood (Q30) Safety during the day and at night (Q31) Change in the level of crime (Q32) Factors which influence perception of crime (Q33) Factors which contributes to crime level (Q34) Extent to which fear of crime has an impact on every day activities (Q35) MONEY MATTERS Research Resource Dundee Partnership 2

3 7.1 Bank or building society account and Contents Insurance (Q36/37) Total value of savings (Q38) Financial difficulties (Q39) Financial management (Q40) Research Resource Dundee Partnership 3

4 EXECUTIVE SUMMARY INTRODUCTION This report focuses on the interviews undertaken in the Community Regeneration Areas (CRA). A total of 1,025 interviews were undertaken with CRA participants providing data accurate to %. This summary details the key variances for the Community Regeneration Areas overall compared to the results for non community regeneration areas and also with the results from the 2014 Citizens Survey. The following summarises the key findings under each of the research themes, noting significant differences between community regeneration areas (CRA) and non community regeneration areas (non CRA). Subsequent chapters of the report analyse this in further detail. KEY FINDINGS The best aspects of living in the neighbourhood were consistent over both community regeneration areas and non community regeneration areas with the main reasons given being that the neighbourhood is quiet and peaceful and the neighbours being the top two reasons provided. When thinking about the worst aspects of the neighbourhood, respondents living in community regeneration areas were less likely to state that there was nothing that they did not like about living in their neighbourhood (77% of non CRA compared to 72% of CRA respondents). The most common issues stated were drug problems (6%) and anti-social behavior/ neighbours (3%). When asked about the change in the neighbourhood, participants from community regeneration areas were more likely to state their neighbourhood has got better (7%) than non community regeneration area participants (2%). Participants who lived in Beechwood, Lochee, Menzieshill and Charleston (9%) were more likely to have said their neighbourhood has got worse than Coldside and Maryfield participants (3%) and Fintry, Whitfield and Mill O Mains participants (3%). On the other hand participants who lived in Ardler, St Mary's and Kirkton (10%) were more likely to have said their neighbourhood has got better than Beechwood, Lochee, Menzieshill and Charleston (5%) and Coldside and Maryfield participants (5%). Satisfaction with local services is similarly high for both CRA and non CRA respondents, with satisfaction in the 90%s for all services, with the exception of local youth services and employment and advice services. CRA respondents were more likely to be satisfied with local youth facilities, the community warden service and social housing than non CRA respondents. On the other hand non CRA respondents were more likely to be satisfied with employment and advice services and public transport than CRA respondents. In terms of the accessibility of local services, CRA respondents show similarly high levels of accessibility for the universal services such as local health services, police, fire and refuse collection. However, CRA respondents were significantly more likely to state that access to community warden services, employment and advice services, social housing and social care/ social work services was easy compared to non CRA respondents. When considering the physical environment in their neighbourhood, respondents in community regeneration areas had similarly high levels of satisfaction with the majority of services which were in the 90% s. However, in terms of the condition of pavements, roads and street lighting those who lived in community regeneration areas were significantly less satisfied (77%) than those who lived in all other areas. Research Resource Dundee Partnership 4

5 Both CRA and non CRA respondents were likely to report similarly high levels of satisfaction with the quality of life in their neighbourhood and Dundee. However, it is interesting to note that CRA respondents were less likely to be very satisfied than non CRA respondents. The profile of participation in community regeneration areas does not vary significantly with the profile of participation in non community regeneration areas When asked about the ability to influence decisions, those living in community regeneration areas were less likely to agree that they could influence decisions affecting their local area (39% for CRA respondents compared to 42% for non CRA respondents). This was also the case in terms of the ability of people in their community to influence decisions (48% of CRA respondents agreed that people in their community can influence decisions compared to 52% of non CRA respondents). Respondents living in community regeneration areas were more likely to rate their health as very good (54%) than those living in non community regeneration areas (38%). They were also less likely to have never smoked than non CRA respondents (45% of CRA respondents have never smoked smoke compared to 55% of non CRA respondents). Perception of safety in the neighbourhood was lower for CRA respondents than non CRA respondents. Just over 7 in 10 CRA respondents (75%) indicated that they felt their neighbourhood was a very safe place to live compared to 85% for non CRA respondents. Whilst the overall levels of feeling of safety (combining very safe and fairly safe) were similar for both CRA and non CRA respondents when considering being at home, walking in the neighbourhood in the day and walking in the neighbourhood at night, CRA respondents were less likely to feel very safe. The difference was most significant in relation to the feeling of safety when alone at home after dark where 88% of CRA respondents stated that they felt very safe compared to 98% of non CRA respondents. When thinking about what influences the level of crime in their neighbourhood, CRA respondents were significantly more likely to state that alcohol or drugs was the main factor (40%) compared to non CRA respondents (29%). In terms of financial management, respondents living in community regeneration areas were significantly more likely to report that they have experienced financial difficulties in the last year (25% in community regeneration areas compared to 22% in non community regeneration areas). The most prevalent problems for CRA respondents were the cost of domestic energy bills (20%) and the cost of food (7%). These two areas were also perceived as being more of a problem for CRA respondents than non CRA respondents. Research Resource Dundee Partnership 5

6 1. INTRODUCTION, BACKGROUND AND OBJECTIVES 1.1 Introduction This report represents and discusses the findings to emerge from the Community Regeneration Areas of Dundee City Council s Citizen Survey 2015, which was undertaken by Research Resource. This survey has also been carried out for a number of years previously, most recently in Objectives The specific research objectives of the 2015 Citizen Survey were as follows. To establish the public s views on general and specific aspects of life in Dundee, including: o The home and neighbourhood o Health o Education and employment o Community safety o Financial issues. To establish levels of satisfaction with public services To establish the customer experience when contacting the Council To strengthen the evidence base which will support and inform the development of Dundee s Single Outcome Agreement. 1.3 Methodology This report focuses on the interviews undertaken in the community regeneration areas and details the findings in respect of the subject areas pertaining to the Regeneration Outcome Agreement. The population for all community regeneration areas is 30517, for those aged 16 and over who were eligible for interview. Where available, appropriate and notable, variations in findings are provided on the basis of outcomes for CRA versus those for the general population of Dundee (i.e. the City average). A total of 1025 interviews were undertaken with CRA participants providing data accurate to +3.01%. The profile of interviews achieved per CRA is shown below: CRA Interview profile No. of interviews Population (16+) Data accuracy Ardler, St Mary's and Kirkton % Beechwood, Lochee, Menzieshill and Charleston % Coldside and Maryfield/ Stobswell % Fintry, Whitfield and Mill O Mains % Mid Craigie, Linlathen and Douglas % TOTAL % Research Resource Dundee Partnership 6

7 All interviewing was undertaken by Research Resource s highly trained and experienced field force, all of whom are highly experienced in undertaking customer and resident surveys for Local Authorities. Interviewing took place between the 5 th October and the 6 th November All interviews were completed in accordance with our ISO20252 accredited policies and procedures and in accordance with the Market Research Society Code of Conduct. Upon completion of interviews, completed questionnaires are manually edited, checking for quality and consistency of interviews. As a further validation, 10% of each interviewers quota of interviews are checked through back checking which involves re contacting the participant by telephone and verifying key details about the interview and ensuring that interviewers were polite, pleasant and showed identification. Research Resource Dundee Partnership 7

8 2. THE HOME AND NEIGHBOURHOOD 2.1 Length of stay in neighbourhood (Q3) Just over 3 in 10 CRA participants (34%) had lived in their neighbourhood for 5 years or less, 12% have lived in their neighbourhood between 6 and 10 years and 55% said they have lived in their neighbourhood for more than 10 years. CRA participants have a more stable population with 55% stating they have lived in the neighbourhood for more than 10 years, or always lived there compared to 46% of non CRA participants. Those who lived in Mid Craigie, Linlathen and Douglas were most likely to have always lived in their existing neighbourhood (49%).On the other hand those who lived in Coldside and Maryfield were the most likely to have lived in their existing neighbourhood for less than 1 year (7%). Variances through time The proportion of CRA participants who stated they lived in their existing neighbourhood between 1 and 2 years has increased since the 2014 survey.. Research Resource Dundee Partnership 8

9 2.2 Best aspects of neighbourhood (Q1) When asked, unprompted, what they liked best about living within their neighbourhood, the top three reasons given by CRA participants were: Quiet/ peaceful (43%) Friendly people or neighbours (29%) Convenient location (16%) What do you like best about living in this neighbourhood? CRA 2015 Non CRA 2015 Unweighted Quality of housing 0% 1% Close to shops/ quality of shops/ amenities 18% 8% Always lived here/ familiar with/ know area 5% 3% Pleasant/ nice area 14% 22% Friendly people/ neighbours/ family and friends 29% 27% Quiet/ peaceful 43% 53% Convenient location 16% 21% Central location 2% 4% Other 2% 4% None/ nothing 2% 0% Don't know 3% 1% Lots for kids to do 1% 0% Lots of green/ open spaces/ countryside/ nice views 1% 2% Safe 3% 5% Good public transport 5% 1% Everything 1% 1% It's ok/ fine/ I like it here/ no problems 14% 10% CRA participants were significantly less likely to have said the best thing about their neighbourhood was that it was a pleasant or nice area (14% for CRA compared to 22% for non CRA) and that it was a quiet or peaceful area (43% for CRA compared to 53% for non CRA). CRA participants were also less likely to say that the best thing about their neighbourhood was the convenient location (16%) than non CRA participants (21%). The results to this question vary significantly by community regeneration area. The biggest differences can be seen with regards to: Close to shops/ quality of shops/ amenities: 23% for Coldside and Maryfield and in Mid Craigie, Linlathen and Douglas compared to 12% for Fintry, Whitfield and Mill O Mains. Friendly people/ neighbours/ family and friends: 40% for Fintry, Whitfield and Mill O Mains compared to 24% Mid Craigie, Linlathen and Douglas. Quiet/ peaceful: 51% for Fintry, Whitfield and Mill O Mains compared to 36% for Beechwood, Lochee, Menzieshill and Charleston. Convenient location: 30% for Coldside and Maryfield compared to 10% for Fintry, Whitfield and Mill O Mains and for Ardler, St Mary's and Kirkton. Research Resource Dundee Partnership 9

10 Variances through time The table below shows that the proportion of CRA participants who said the best thing about their neighbourhood was that it was quiet or peaceful has increased from 33% in 2014 to 43% in Furthermore the proportion of participants who cited their neighbourhood as pleasant or nice has increased from 7% in 2014 to 14% in On the other hand, the proportion of respondents who said the best thing about their neighbourhood was the central location has decreased from 7% in 2014 to 2% in Worst aspects of neighbourhood (Q2) In terms of the worst aspects of the neighbourhood, the majority of participants stated that there was nothing that they did not like about their neighbourhood (72% for CRA participants). 6% of participants cited drug problems and 3% mentioned anti-social behaviour or neighbour issues. What do you like least about living in this neighbourhood? CRA 2015 Unweighted Littering/ dirty/ dog fouling 2% 2% Difficult/ poor parking 3% 4% Drug problems 6% 1% Lack of facilities for youths/ children 1% 0% ASB/ neighbours/ noisy 3% 4% Youths/ gangs causing trouble 2% 0% Poor shops 0% 0% Vandalism 1% 0% Other 4% 3% None/ nothing 72% 77% Lack of security 0% 0% Don't know 5% 4% Speeding cars/ traffic 2% 2% Lack of transport/ poor public transport 1% 1% Area going downhill/ untidy/ rundown 3% 1% Roads/ pavements/ winter gritting/ snow clearing 0% 0% Bin uplifts/ refuse collection 0% 0% Too many private lets/ undesirables moving into the area 2% 1% Too many stairs/ hills - - Not much for people to do in general 0% 0% Non CRA 2015 Research Resource Dundee Partnership 10

11 The results show that participants who did not live in community regeneration areas were more likely to have said there was nothing they disliked about their neighbourhood (77%) than those who lived in community regeneration areas (72%). Respondents who lived Coldside and Maryfield (75%) were most likely to have said there was nothing they disliked about living in their neighbourhood, while those who lived in in Beechwood, Lochee, Menzieshill and Charleston were least likely (67%). Problems with anti-social behaviour or neighbours was cited more by respondents who lived in Mid Craigie, Linlathen and Douglas (8%) than in Coldside and Maryfield (1%) and Fintry, Whitfield and Mill O Mains (1%). Variances through time The proportion of respondents citing drug problems and anti social neighbours has decreased for CRA respondents since the 2014 survey. The number of participants stating nothing has increased from 65% in 2014 to 72% in Research Resource Dundee Partnership 11

12 2.4 Change in the neighbourhood (Q4/5) The majority of CRA respondents were of the opinion that their neighbourhood has not changed over the past 5 years (68%). 7% of CRA respondents felt their neighbourhood has got better and 6% felt it has got worse. The proportion of participants stating the neighbourhood had got better was higher for CRA respondents (7%) than non CRA respondents (2%). Participants who lived in Beechwood, Lochee, Menzieshill and Charleston (9%) were more likely to have said their neighbourhood has got worse than Coldside and Maryfield participants (3%) and Fintry, Whitfield and Mill O Mains participants (3%). On the other hand participants who lived in Ardler, St Mary's and Kirkton (10%) were more likely to have said their neighbourhood has got better than Beechwood, Lochee, Menzieshill and Charleston (5%) and Coldside and Maryfield participants (5%). Variances through time The proportion of CRA respondents who were of the opinion that their neighbourhood has got worse over the last 5 years has decreased from 13% in 2014 to 6% in The proportion of those who felt their neighbourhood has got better has increased marginally from 4% in 2014 to 7% in Research Resource Dundee Partnership 12

13 Where participants believed the neighbourhood had improved, they were asked to specify the main reasons for feeling this way. Care should be taken when regarding these percentages due to the small number of participants who stated they believed the neighbourhood had improved. The main reasons given are illustrated in the table below and were: Quieter/ more peaceful (48%) Friendliness of people/ neighbours (16%) Fewer drug problems (10%) Housing improvements- new houses (10%) Q5 In what ways do you think it has got better? CRA 2015 Unweighted Access to parks/ open spaces 4% - Better facilities/ amenities 5% 4% Less vandalism 1% - Housing improvements - new houses 10% 3% Improved schools - - Cleaner/ tidier/ less litter 7% 26% Improved shops - 8% Fewer drug problems 10% - Friendliness of people/ neighbours 16% 7% Quieter/ more peaceful 48% 42% Other 13% 15% Not sure - 3% Less people hanging around street 1% 3% Less crime 4% - More young families in the area - - Non CRA 2015 Variances through time Fewer CRA respondents in 2015 said that the neighbourhood had improved as a result of housing improvements, because the area was cleaner/ tidier and had less litter and because of improved shops than in On the other hand the proportion of participants citing that the area is quieter or more peaceful has increased significantly from 22% in 2014 to 48% in The proportion of participants stating that fewer drug problems as the reason for their neighbourhood improving has also increased from 0% in 2014 to 10% in Research Resource Dundee Partnership 13

14 Those that stated their neighbourhood had worsened over the last 5 years were also asked to explain why. Care should be taken when reading these percentages due to the small number of participants who stated that they believed their neighbourhood to have worsened. The main reasons for the neighbourhood having deteriorated given by CRA participants were: Drug/ alcohol problems (50%) Undesirable people moving in (23%) Area is rundown/ going downhill (15%) Q5 In what ways do you think it has got worse? CRA 2015 Non CRA 2015 Unweighted Poorer shops 1% - Undesirable people moving in 23% 32% Lack of facilities for youths/ children - 2% ASB/ neighbours/ noisy 10% 12% People/ neighbours less friendly - 3% Youths/ gangs causing problems 9% 2% Drug/ alcohol problems 50% 30% Other 7% 14% More crime 3% - People don't care about area 1% - Too many private lets 3% 27% Litter problems/ area is dirty 12% 12% Area is rundown/ going downhill 15% - Parking 3% 10% Condition of roads/ pavements 2% - More traffic/ motorbikes/ roads unsafe 6% 9% Variances through time More CRA participants in 2015 said the neighbourhood has worsened due to the area being rundown/ going downhill, because of youths/ gangs causing trouble and due to litter problems than in On the other hand, the proportion of respondents who cited drug and alcohol problems as being the reason for the neighbourhood deteriorating has decreased since Research Resource Dundee Partnership 14

15 2.5 Length of stay in house (Q7) Turning to the home, 39% of CRA participants have lived in their home for 5 years or less, 14% between 6 and 10 years and 48% have lived in their home for 10 years or more. CRA respondents were more likely to have lived in their home for more than 10 years (48%) than non CRA participants (45%).On the other hand non CRA respondents were more likely to have lived in their current home for less than a year (13%) than CRA respondents (6%). Respondents who lived in Fintry, Whitfield and Mill O Mains were most likely to have always lived in their current home (6%), however respondents from Ardler, St Mary's and Kirkton were most likely to have lived in their current home for more than 10 years (58%). On the other hand, those who lived in Coldside and Maryfield were most likely to have lived in their home for less than 1 year (8%). Variances through time The proportion of CRA respondents who have always lived in their home has not changed significantly since the 2014 survey. Research Resource Dundee Partnership 15

16 2.6 Tenure (Q8) In relation to the tenure profile of CRA respondents, 28% rented from the Council, 14% rented from a Housing Association, 16% rented from a private landlord and 42% of participants owned their home. Significantly more CRA participants were: Council tenants (28% of CRA participants compared to 11% for non CRA); Owned an ex Council property (25% of CRA participants compared to 15% for non CRA). Rented their home from a housing association (14% of CRA participants compared to 10% for non CRA) On the other hand significantly more non CRA participants owned a non ex council property (44% for non CRA participants compared to 17% of CRA participants) or rented from a private landlord (21% of non CRA participants compared to 16% of CRA participants). Council tenants: Significantly more participants who lived in Mid Craigie, Linlathen and Douglas were Council tenants (45%) than in Coldside and Maryfield (16%); Renting from a housing association: Significantly more Fintry, Whitfield and Mill O Mains participants (31%) than Mid Craigie, Linlathen and Douglas participants and Beechwood, Lochee, Menzieshill and Charleston participants (both 9%); Renting from a private landlord: Significantly more Coldside and Maryfield participants (31%) than Fintry, Whitfield and Mill O Mains participants and Ardler, St Mary s and Kirkton participants (both 8%); Owner (not ex council): Significantly more Coldside and Maryfield participants (30%) than Beechwood, Lochee, Menzieshill and Charleston participants (2%); Owner (ex council): Significantly more Ardler, St Mary's and Kirkton participants (50%) than Coldside and Maryfield participants (10%). Research Resource Dundee Partnership 16

17 Variances through time The proportion of RSL/ Council tenants has decreased marginally since 2014, subsequently the proportion of participants who own their home has increased. 2.7 Satisfaction with the home (Q9) Over 9 in 10 participants who lived in community regeneration areas said the general condition of their house or flat was very good or good (96%). CRA respondents were more likely to rate their home very good (65%) than non CRA respondents (51%). Those who lived in Ardler, St Mary's and Kirkton were most likely to rate the condition of their home very good (80%) and those who lived in Mid Craigie, Linlathen and Douglas (42%) were least likely. Research Resource Dundee Partnership 17

18 Variations through time The proportion of CRA participants who rated the condition of their home or flat as very good has increased from 56% in 2014 to 65% in The gap between CRA and non CRA for respondents who rated the condition of their home as very good has increased from -27% in 2014 to 14% in Research Resource Dundee Partnership 18

19 3. LOCAL AREA AND SERVICES 3.1 Satisfaction with and ease of accessing local services (Q10/11) In relation to local services and facilities, satisfaction was very high for CRA participants and was highest in terms of the fire service (100%), local schools (100%) and refuse collection (100%). Satisfaction with services CRA Non CRA Base Fire service 100% 100% Local schools 100% 100% Refuse collection 100% 98% Social care/social work services 99% 100% Access to free cash machine/ auto teller 98% 99% Police service 98% 98% Local shops 96% 98% Local Health services 97% 99% Community centre/ library 99% 98% Street cleaning 94% 99% Community warden service 97% 88% Parks and open spaces 95% 98% Social housing 96% 89% Public transport 92% 97% Local phone boxes 94% 96% Sports and leisure facilities 96% 95% Employment and advice services 87% 98% Local youth facilities 87% 79% CRA respondents were more likely to be satisfied with local youth facilities, the community warden service and social housing than non CRA respondents. On the other hand non CRA respondents were more likely to be satisfied with employment and advice services and public transport than CRA respondents. Analysis by area reveals the following variations in satisfaction: Local Health services: 85% for Mid Craigie, Linlathen and Douglas compared to 100% for Ardler, St Mary's and Kirkton, 100% for Beechwood, Lochee, Menzieshill and Charleston and 100% for Coldside and Maryfield; Employment and advice services: 65% for Mid Craigie, Linlathen and Douglas compared to 95% for Beechwood, Lochee, Menzieshill and Charleston and Fintry, Whitfield and Mill O Mains; Public transport: 89% for Mid Craigie, Linlathen and Douglas compared to 98% for Fintry, Whitfield and Mill O Mains; Street cleaning: 81% for Mid Craigie, Linlathen and Douglas compared to 99% for Fintry, Whitfield and Mill O Mains and Coldside and Maryfield; Research Resource Dundee Partnership 19

20 Parks and open spaces: 88% for Mid Craigie, Linlathen and Douglas compared to 99% for Beechwood, Lochee, Menzieshill and Charleston; Local phone boxes: 71% for Mid Craigie, Linlathen and Douglas compared to 100% for Ardler, St Mary's and Kirkton and Coldside and Maryfield; Local shops: 76% for Fintry, Whitfield and Mill O Mains compared to 100% for Mid Craigie, Linlathen and Douglas. Variances through time Compared to 2014, the biggest difference can be seen with regards to local youth facilities, satisfaction with local youth facilities has increased from 73% in 2014 to 87% in Research Resource Dundee Partnership 20

21 In relation to accessibility, participants were asked how easy it was to access a range of local facilities and services. Where participants stated that they did not use or a facility was not available this was taken as an indicator of a lack of accessibility of the particular service as it was not available. The most accessible services for CRA participants were perceived to be: Refuse collection (99%) Local shops (99%) Local health services (99%) Accessibility of services % very/ fairly easy CRA % very/ fairly difficult % Doesn't exist/ never used % very/ fairly easy Non CRA % very/ fairly difficult % Doesn't exist/ never used Refuse collection 99% 0 1% 98% 1% 1% Local shops 99% 0% 1% 98% 1% 1% Access to free cash machine 96% 1% 3% 89% 1% 10% Local Health services 99% 1% 0% 99% 0% 0% Police service 97% 0% 3% 99% 0% 1% Fire service 97% 0% 3% 99% - 1% Street cleaning 97% 1% 2% 99% 0% 1% Public transport 95% 1% 4% 94% 1% 5% Parks and open spaces 97% 1% 3% 93% 4% 3% Local schools 72% 0% 28% 62% 0% 38% Sports and leisure facilities 75% 2% 23% 78% 3% 19% Social housing 64% 1% 34% 33% 4% 63% Community warden service 43% 1% 55% 22% 3% 75% Community centre/ library 90% 0% 10% 93% 2% 5% Employment and advice services 42% 1% 57% 44% 0% 56% Social care/ social work 38% 0% 62% 29% - 71% Local phone boxes 41% 1% 58% 33% 3% 64% Local youth facilities 41% 1% 58% 30% 7% 63% CRA participants were more likely to have said the following services were easy to access than non CRA participants: Social housing: (64% of CRA participants compared to 33% of non CRA participants) Community warden service: (43% of CRA participants compared to 22% of non CRA participants) Local schools: (72% of CRA participants compared to 62% of non CRA participants) Local phone boxes: (41% of CRA participants compared to 33% of non CRA participants) Local youth facilities (41% of CRA participants compared to 30% of non CRA participants) Social case/ social work (38% of CRA participants compared to 29% of non CRA participants) Research Resource Dundee Partnership 21

22 In general those who lived in Beechwood, Lochee, Menzieshill and Charleston were most likely to have said each of these services is very or fairly accessible. The biggest differences can be seen with regards to: Local schools: 63% for Coldside and Maryfield compared to 80% for Fintry, Whitfield and Mill O Mains; Social care/ social work: 28% for Fintry, Whitfield and Mill O Mains compared to 51% for Beechwood, Lochee, Menzieshill and Charleston; Social housing: 55% for Ardler, St Mary's and Kirkton compared to 77% for Beechwood, Lochee, Menzieshill and Charleston. Employment and advice services: 31% for Fintry, Whitfield and Mill O Mains compared to 53% for Beechwood, Lochee, Menzieshill and Charleston; Public transport: 89% for Mid Craigie, Linlathen and Douglas compared to 99% for Fintry, Whitfield and Mill O Mains and Ardler, St Mary's and Kirkton; Sports and leisure facilities: 66% for Mid Craigie, Linlathen and Douglas compared to 85% for Ardler, St Mary's and Kirkton; Community centre/ library: 85% for Mid Craigie, Linlathen and Douglas compared to 96% for Ardler, St Mary's and Kirkton; Local phone boxes: 31% for Mid Craigie, Linlathen and Douglas compared to 51% for Beechwood, Lochee, Menzieshill and Charleston; Local youth facilities: 33% for Mid Craigie, Linlathen and Douglas compared to 51% for Fintry, Whitfield and Mill O Mains; Community warden service: 28% for Coldside and Maryfield compared to 54% for Beechwood, Lochee, Menzieshill and Charleston. Research Resource Dundee Partnership 22

23 Variances through time Compared to 2014 the biggest differences can be seen in relation to: Local Schools (decreased from 84% in 2014 to 72% in 2015) Social care/social work services (decreased from 54% in 2014 to 38% in 2015) Employment and advice services (decreased from 55% in 2014 to 42% in 2015) Local phone boxes (decreased from 51% in 2014 to 41% in 2015) Community warden service (decreased from 61% in 2014 to 43% in 2015) Sports and leisure facilities (decreased from 82% in 2014 to 75% in 2015) Research Resource Dundee Partnership 23

24 3.2 Satisfaction with aspects of the neighbourhood (Q12) Satisfaction with different aspects of the neighbourhood is high for CRA participants. The highest levels of satisfaction are with: The built environment (98%) Shopping facilities (97%) The natural environment (96%) The lowest levels of satisfaction were in regards to Children s play areas (92%) Condition of roads, pavements and street lighting (77%) Satisfaction with neighbourhood aspects CRA 2014 Non CRA 2014 % satisfied % dissatisfied % satisfied % dissatisfied Shopping facilities 97% 3% 98% 2% Cleanliness of streets 95% 5% 99% 1% The built environment 98% 2% 100% 0% The natural environment 96% 4% 99% 1% Cleanliness of the area around your home 95% 5% 100% 0% Quality and maintenance of open spaces 95% 5% 99% 1% Children's Play areas 92% 8% 92% 8% Condition of roads, pavements and street lighting 77% 23% 85% 15% CRA participants were less satisfied with the condition of roads, pavements and street lighting (77%) than non CRA participants (85%). Children's Play areas: 89% for Ardler, St Mary's and Kirkton compared to 95% for Mid Craigie, Linlathen and Douglas; Cleanliness of streets: 84% for Mid Craigie, Linlathen and Douglas compared to 99% for Ardler, St Mary's and Kirkton and Coldside and Maryfield; Shopping facilities: 78% for Fintry, Whitfield and Mill O Mains compared to 100% for Beechwood, Lochee, Menzieshill and Charleston; Condition of roads, pavements and street lighting: 71% for Beechwood, Lochee, Menzieshill and Charleston compared to 80% for Mid Craigie, Linlathen and Douglas; Quality and maintenance of open spaces: 89% for Mid Craigie, Linlathen and Douglas compared to 100% for Fintry, Whitfield and Mill O Mains. Research Resource Dundee Partnership 24

25 Variances through time The proportion of CRA participants satisfied with children s play areas has increased from 82% in 2014 to 92% in Satisfaction with neighbourhood as a place to live in (Q6) The vast majority of CRA participants were satisfied with their neighbourhood as a place to live with 95% stating their neighbourhood was a very or fairly good place to live. Non CRA participants were more likely to rate their neighbourhood as a fairly good place to live (36%) than CRA participants (30%). Participants who lived in Coldside and Maryfield and in Fintry, Whitfield and Mill O Mains were more likely to rate their neighbourhood as a very good place to live (both 74%) than those who lived in Mid Craigie, Linlathen and Douglas (42%). Research Resource Dundee Partnership 25

26 Variations through time The proportion of CRA respondents rating their neighbourhood a very good place to live has increased significantly from 46% in 2014 to 65% in The gap between CRA and non CRA for respondents who rated the neighbourhood a very good place to live has decreased from -38% in 2014 to 2% in Research Resource Dundee Partnership 26

27 3.4 Neighbourhood quality of life (Q13) With regards to the quality of life in the neighbourhood, 97% of CRA participants were satisfied in this respect. Non CRA participants were more likely to be satisfied with the quality of life in their neighbourhood (42%) than CRA participants (32%). Participants who live in Ardler, St Mary's and Kirkton were more likely to be very satisfied with the quality of life in their neighbourhood than those who lived in Mid Craigie, Linlathen and Douglas (43%). Variations through time The proportion of CRA participants who were very satisfied with the quality of life in their neighbourhood has increased from 57% in 2014 to 65% in The gap between CRA and non CRA respondents for those who were very satisfied has increased significantly from -29% in 2014 to 8% in Research Resource Dundee Partnership 27

28 3.5 Dundee quality of life (Q14) In terms of the quality of life in Dundee, overall satisfaction is high, with 99% of CRA participants stating they were very satisfied or satisfied with the quality of life in Dundee. CRA participants were more likely to state they were very satisfied with the quality of life in Dundee (72%) than non CRA participants (54%). Participants who live in Ardler, St Mary's and Kirkton were more likely to be very satisfied with the quality of life in Dundee (87%) than those who live in Mid Craigie, Linlathen and Douglas (47%). Variances through time The proportion of CRA participants who were very satisfied with the quality of life in Dundee has increased from 64% in 2014 to 72% in The gap between CRA and non CRA respondents for those who were very satisfied has increased significantly from -15% in 2014 to 18% in On the other hand the gap between CRA and non CRA respondents for those who were satisfied has decreased significantly from 14% in 2014 to -19% in Research Resource Dundee Partnership 28

29 3.6 Providing voluntary/ unpaid help (Q16) 8% of CRA participants said they had provided voluntary/ unpaid help to any organisations/ individuals in the last 12 months. The results do not vary significantly for those who live in community regeneration areas and those who live in non community regeneration areas. Those who lived in Coldside and Maryfield were more likely to have provided voluntary/unpaid help in the last 12 months (9%). Variances through time The results for community regeneration areas have not changed significantly since the 2014 survey. Research Resource Dundee Partnership 29

30 3.7 Community activities (Q15) The survey asked participants about their awareness of voluntary activities. Over 8 in 10 CRA participants were aware of at least one of these activities (83%). Q15a Can you tell me firstly, if you are aware of any of these in this area? CRA Non CRA Base After school/ children's club 51% 26% Youth clubs/ projects or drop-in centres 16% 5% Voluntary Youth Organisations 25% 12% Youth Information Services 5% 1% Other Youthwork activities 6% 3% Organised Sporting activities/ classes/ clubs 62% 36% Organised Social/ Leisure activities/ classes/ clubs 53% 34% Learning groups or adult education classes 23% 13% Self-help or social care groups 14% 8% Community Festivals/ Events e.g. Gala Day 33% 8% Community Council or Neighbourhood Group 16% 7% Community Regeneration Forum or Group 8% 1% Local Consultation Activities or Events 11% 2% None 17% 44% Those who lived in community regeneration areas were more likely to be aware of these activities (83% aware) than non CRA participants (56%). Respondents from Mid Craigie, Linlathen and Douglas were the most likely to be aware of, services relating to youth work such as drop in centres, information services and other youth work going on. They were also the most likely to be aware of learning groups or adult education classes. Participants from Fintry, Whitfield and Mill O Mains were the most likely to be aware of after school/ children s clubs, voluntary youth organisations, organised sporting activities and community Council and neighbourhood groups. Research Resource Dundee Partnership 30

31 Following on from this, participants were asked for the activities they were aware of whether they had participated in any of these activities or not. The most common activities that CRA participants had taken part in were community festivals or events (61%) and organised sporting activities or classes (52%). How often do you, or anyone living in your home, take part in activities like these? CRA 2015 Non CRA 2015 Taken part Never Taken part Never Community Festivals/ Events e.g. Gala Day 61% 39% 65% 35% Organised Sporting activities/ classes/ clubs 52% 47% 61% 39% Organised Social/ Leisure activities/ classes/ clubs 44% 56% 56% 44% After school/ children's clubs 23% 77% 25% 75% Self-help or social care groups 7% 93% 5% 95% Other Youthwork activities 19% 81% 38% 62% Learning groups or adult education classes 10% 90% 14% 86% Voluntary Youth Organisations 12% 88% 28% 72% Community Council or Neighbourhood Group 5% 96% 2% 98% Youth clubs/ projects or drop-in centres 12% 88% 24% 76% Youth Information Services 5% 95% 22% 78% Local Consultation Activities or Events 34% 66% 30% 70% Community Regeneration Forum or Group 5% 95% 0% 100% The biggest differences can be seen with regards to: Organised social/ leisure activities/ classes/ clubs where 56% of non CRA participants have taken part compared to 44% of CRA participants; Other Youthwork activities where 38% of non CRA participants have taken part compared to 19% of CRA participants; Youth Information Services where 22% of non CRA participants have taken part compared to 5% of CRA participants Youth clubs/ projects or drop-in centres where 24% of non CRA participants have taken part compared to 12% of CRA participants. Research Resource Dundee Partnership 31

32 3.8 Cultural activities and events (Q18) Just under eight in ten of CRA participants (79%) had taken part in cultural activities or events in Dundee within the last 12 months. The most common activities included attending the cinema (52%), live music events (32%) and visiting a library (39%). Looking at this showcard which lists a range of cultural activities and events, in the last 12 months have you taken part in or visited any of these listed in Dundee? CRA Non CRA Base Cinema 52% 59% Live music event e.g. traditional music, rock concert, jazz event 32% 18% Library, including mobile or online 39% 36% Theatre e.g. pantomime, musical or play 16% 32% Museum 17% 28% Culturally specific festival e.g. mela/ Feis/ local Gala days 2% 10% Street arts (art in everyday surroundings like streets, parks or shopping centre) 1% 2% Historical place e.g. castle, stately home and grounds, battle or archaeology site 2% 10% Gallery 8% 21% Classical music performance or opera 1% 2% Exhibition including art, photography or crafts 2% 3% Dance show/ event e.g. ballet 2% 4% Book festival or reading group 0% 2% Archive or records office 1% 1% None 21% 17% The proportion of non CRA respondents who had taken part in cultural activities or events in Dundee within the last 12 months was marginally higher (83%) than CRA respondents (79%). Non CRA participants were more likely to have attended the theatre (32%), a gallery (21%) and a museum (28%) than CRA participants (16%, 8% and 17% respectively). On the other hand CRA respondents were more likely to have attended a live music event (32%) than non CRA respondents (18%). Participants who lived in Coldside and Maryfield were significantly more likely to have taken part in cultural activities within Dundee in the last 12 months (85%) compared to those who lived in Beechwood, Lochee, Menzieshill and Charleston (68%). Research Resource Dundee Partnership 32

33 Variations through time The proportion of CRA participants taking part in cultural activities or events in Dundee in the last 12 months has increased marginally from 75% in 2014 to 79% in The gap between CRA and non CRA respondents for those who attended a cultural event has decreased from 3% in 2014 to -4% in Research Resource Dundee Partnership 33

34 3.9 Reasons for not taking part in community activities, organisations or events (Q19) Those who had not taken part in any community activities or organisations were asked to provide reasons why this was the case. The main reasons given by CRA participants were that they were simply not interested (63%) or because they find it difficult to find the time (13%) If you have not taken part in any community activities or organisations, can you tell me why this is? CRA 2015 Non CRA 2015 Base Not really interested 63% 48% Health isn't good enough 10% 22% It costs too much 12% 4% Never occurred to me 9% 13% I wouldn't enjoy it 2% 0% It's difficult to find the time 13% 22% I don't know enough about it 2% - I don't have anyone to go with 1% - Other 1% 1% CRA participants were more likely to say that they don t take part in activities because it costs too much (12%) than non CRA participants (4%). On the other hand non CRA participants were more likely to say they did not participate because their health isn t good (22%), they found it difficult to find the time (22%) and participating never occurred to them (13%) than CRA participants (10%, 13% and 9% respectively). Research Resource Dundee Partnership 34

35 3.10 Influencing decisions (Q20/b) Participants were asked the extent to which they felt that they had an influence over decisions which affect their local area. 39% of CRA participants agreed that they can influence decisions affecting their local area, compared to 35% who disagreed and 26% who neither agreed nor disagreed. CRA participants were more likely to neither agree nor disagree that they can influence decisions affecting their local area (26%) than non CRA participants (20%). Participants who lived in Ardler, St Mary's and Kirkton were the most likely to agree with this statement (58%) than those who lived in Coldside and Maryfield (33%). Variances through time The proportion of participants who agreed with this statement for CRA respondents has not changed significantly since However the proportion of CRA respondents who disagreed with this statement has increased significantly from 9% in 2014 to 35% in Furthermore, the gap between CRA and non CRA respondents who agreed with this statement has decreased from -17% in 2014 to -3% in Research Resource Dundee Partnership 35

36 Following on from this, participants were asked to state the extent to which they agreed or disagreed that people in their community can influence decisions affecting their local area. 48% of CRA participants agreed that people in their community were able to influence decisions compared to 25% who disagreed and 27% who neither agreed nor disagreed. Non CRA respondents were marginally more likely to agree that people in their community can influence decisions affecting their local area (52%) than CRA respondents (48%). Participants who lived in Ardler, St Mary's and Kirkton were more likely to agree with this statement (61%) than those who lived in Mid Craigie, Linlathen and Douglas (42%). Variances through time The proportion of participants who agreed with this statement for CRA respondents has not changed significantly since The proportion who disagreed has increased significantly from 5% in 2014 to 25% in The gap between CRA respondents and non CRA respondents who agreed with this statement has decreased significantly from -19% in 2014 to -4% in Research Resource Dundee Partnership 36

37 4. HEALTH 4.1 Registered with GP or health centre/ dentist (Q21) 99% of CRA participants said they were registered with a GP and 95% said they were registered with a dentist. The results do not vary significantly for CRA participants compared to non CRA participants. The proportion of participants registered with a GP or health centre did not vary significantly by CRA. On the other hand, those who lived in Beechwood, Lochee, Menzieshill and Charleston were the least likely to be registered with a dentist (92%), while respondents who lived in Mid Craigie, Linlathen and Douglas were most likely (97%). Variances through time The results do not vary significantly when compared to the 2014 results. Research Resource Dundee Partnership 37

38 4.2 Rating of health overall (Q22) Just under 9 in 10 participants (87%) rated their health good or very good. This is compared to 9% who rated their health fair and 5% who rated their health poor or very poor. CRA respondents were significantly more likely to rate their health as very good (54%) than non CRA respondents (38%). Participants who lived in Fintry, Whitfield and Mill O Mains were the most likely to rate their health as very good (77%) while participants who lived in Mid Craigie, Linlathen and Douglas were least likely (34%). Variances through time The proportion of respondents rating their health very good has increased from 46% in 2014 to 54% in The gap between CRA respondents and non CRA respondents who rated their health as very good has increased significantly from -21% in 2014 to 16% in Research Resource Dundee Partnership 38

39 4.3 Moderate physical activity (Q23) 19% of CRA respondents said they undertake moderate physical activity for at least 30 minutes 4 days a week or more, 57% did this between 1 and 3 days a week and 10% did this less than once a week. On the other hand 13% of CRA participants never did this amount of physical activity. Non CRA participants were significantly more likely to undertake physical activity 4 days a week or more (46%) than CRA participants (19%). Those who lived in Ardler, St Mary's and Kirkton were more likely to undertake exercise at least once a week (87%) than those who lived in Beechwood, Lochee, Menzieshill and Charleston (69%) Variations through time The proportion of CRA participants stating they never undertake moderate physical activity has decreased from 22% in 2014 to 13% in The proportion of CRA respondents undertaking physical activity 4 days a week or more has decreased significantly from 34% in 2014 to 19% in 2015, however the proportion of CRA respondents undertaking physical activity between 1 and 3 days a week has increased from 39% in 2014 to 57% in The gap between CRA respondents and non CRA respondents who undertook physical activity 4 days a week or more has decreased significantly from 10% in 2014 to -27% in Research Resource Dundee Partnership 39

40 4.4 Smoking habit (Q24) Three in ten CRA participants were current smokers (30%), 24% used to smoke and 45% had never smoked. More CRA participants were current smokers (30%) than non CRA participants (20%). More participants who lived in Ardler, St Mary's and Kirkton (36%) and in Mid Craigie, Linlathen and Douglas (35%) were current smokers than in Fintry, Whitfield and Mill O Mains (26%). Variances through time The results to this question have not changed significantly since Research Resource Dundee Partnership 40

41 4.5 Alcohol consumption (Q25) 23% of CRA participants said they consumed the recommended alcohol allowance or more on at least a weekly basis (responded daily or almost daily/ weekly). On the other hand, 40% of CRA participants said they never consume this amount of alcohol. More non CRA participants (35%) than CRA participants (23%) said they consumed the recommended alcohol allowance at least once a week. The majority of respondents who lived in Fintry, Whitfield and Mill O Mains said they never consume more than the recommended alcohol allowance. On the other hand, those who lived in Mid Craigie, Linlathen and Douglas (33%) and in Coldside and Maryfield (30%) were most likely to consume this amount of alcohol on at least a weekly basis. Variations through time The proportion of CRA participants who consume more than the recommended alcohol allowance at least once a week, has increased from 13% in 2014 to 23% in Research Resource Dundee Partnership 41

42 4.6 Statements about mental wellbeing (Q26) The Warwick-Edinburgh Mental Well-being Scale (WEMWBS) was developed by researchers at the Universities of Warwick and Edinburgh to enable the measurement of mental well being of adults in the UK. WEMWBS is a 14 item scale of mental well-being covering subjective well-being and psychological functioning, in which all items are worded positively and address aspects of positive mental health. The question used is shown below: Below are some statements about feelings and thoughts. Please tick the box that best describes your experience of each over the last 2 weeks STATEMENTS None of the time Rarely Some of the time Often I've been feeling optimistic about the future I've been feeling useful I've been feeling relaxed I've been feeling interested in other people I ve had energy to spare I ve been dealing well with problems I ve been thinking clearly I ve been feeling good about myself I ve been feeling close to other people I ve been feeling confident I ve been able to make up my own mind about things I ve been feeling loved I ve been interested in new things I ve been feeling cheerful All of the time The scale is scored by summing responses to each item answered on a 1 to 5 Likert scale. The minimum scale score is 14 (if each of the items is scored 1 none of the time ) and the maximum score is 70 (if each of the items is scored 5 all of the time ). Research Resource Dundee Partnership 42

43 The table below compares the proportion of participants who answered rarely or none of the time or some of the time, often or all of the time to the following statements. The proportion of respondents who said they never or rarely feel optimistic about the future is higher from CRA respondents 5% than non CRA respondents 4%. Q25 Please say which option best describes your experience over the last 2 weeks. None of the time/ rarely CRA Some of the time/ Often/ All of the time None of the time/ rarely No CRA Some of the time/ Often/ All of the time I've been feeling optimistic about the future 5% 95% 4% 96% I've been feeling useful 2% 98% 4% 96% I've been feeling relaxed 2% 98% 4% 96% I've been feeling interested in other people 2% 98% 2% 98% I've had energy to spare 5% 95% 10% 90% I've been dealing well with problems 1% 99% 0% 100% I've been thinking clearly 1% 99% 0% 100% I've been feeling good about myself 2% 98% 1% 99% I've been feeling close to other people 1% 99% 1% 99% I've been feeling confident 2% 98% 3% 97% I've been able to make up my mind about things 1% 99% 0% 100% I've been feeling loved 1% 99% 1% 99% I've been interested in new things 3% 97% 6% 94% I've been feeling cheerful 1% 99% 1% 99% The mean score for CRA participants was 54.4 which was more than the score for non CRA participants (53.4). Those who lived in Ardler, St Mary's and Kirkton had the highest mean score (56.39) and those who lived in Mid Craigie, Linlathen and Douglas had the lowest score (51.44) Variances through time The mean score for CRA participants has increased from 53.7 in 2014 to 54.4 in Research Resource Dundee Partnership 43

44 4.7 Being treated fairly (Q27) Participants were asked to rate on a scale of 1 to 6 where 1 is not at all and 6 is a great deal, the extent to which they feel people treat them unfairly. Just under 8 in 10 CRA participants answered not at all to this question (78%). The mean score for CRA participants was CRA vs. Non CRA The mean score for this question was 1.29 for CRA participants and 1.59 for non CRA participants indicating that CRA participants were more likely to be of the opinion that people do not treat them unfairly. Mid Craigie, Linlathen and Douglas respondents had the highest mean score to this question (1.42) and those who lived in Ardler, St Mary's and Kirkton had the lowest (1.14). Variations through time The proportion of CRA participants who said that people do not treat them unfairly at all has decreased from 87% in 2014 to 78% in Research Resource Dundee Partnership 44

45 4.8 Support network (Q28) Just over 9 in 10 CRA participants agreed that they could turn to friends or relatives in their neighbourhood for support (93%). Non CRA participants were more likely to tend to agree with this statement (55%) than CRA participants (32%). Participants who lived in Ardler, St Mary s and Kirkton (79%) were most likely to strongly agree with this statement. On the other hand, those who lived in Mid Craigie, Linlathen and Douglas were least likely to strongly agree (38%). Variations through time The results to this question have not changed significantly since However the gap between CRA respondents and non CRA respondents who agreed with the statement has increased significantly from -19% in 2014 to 25% in Research Resource Dundee Partnership 45

46 EDUCATION 4.9 Currently undertaking academic or vocational courses (Q29) 5% of CRA participants said they were undertaking some form of education or training. Are you currently taking part in any of these forms of education/ classes of training? CRA Non CRA Base None 95% 83% On the job training 2% 4% An FE college course 1% 1% A university based course 1% 11% Distance learning/ Open University - 1% School 1% 0% Adult education or evening class 1% - Help with reading, writing or use of numbers - - Other 0% 0% Non CRA participants were more likely to be undertaking training or education (17%) than CRA participants (5%). The results do not vary significantly by CRA.. Variations through time The results to this question have not changed significantly since Research Resource Dundee Partnership 46

47 4.10 Type of qualification (Q30) With regards to the type of qualification, 17% of participants said the training would not result in a qualification, 29% said it would result in a qualification at degree level or above, and the majority (54%) said it would result in another qualification. In the last year have you undertaken any courses which don t receive a formal qualification, although you may receive a certificate at the end? This may include, for example, recruitment or numeracy, literacy or IT skills. CRA Non CRA Base No qualification 17% 3% A qualification at degree level or above 29% 69% Another qualification 54% 30% Significantly more CRA respondents said the training would not result in a qualification (17%) than non CRA respondents (3%). On the other hand significantly more non CRA respondents said their training would lead to a qualification at degree level or above (69%) than CRA respondents (29%). Research Resource Dundee Partnership 47

48 5. COMMUNITY SAFETY 5.1 Safety in the neighbourhood (Q31) The vast majority of CRA participants said their neighbourhood was a very (75%) or fairly (23%) safe place to live. Non CRA respondents were more likely to feel that their neighbourhood was a very safe place to live (85%) than CRA respondents (75%). Participants who lived in Mid Craigie, Linlathen and Douglas were least likely to say their neighbourhood was a very safe place to live (53%) and those who lived Fintry, Whitfield and Mill O Mains were the most likely (91%). Variations through time The proportion of participants that felt their neighbourhood was a very safe place to live has increased significantly from 64% in 2014 to 75% in The gap between CRA respondents and non CRA respondents who said their neighbourhood was a very safe place to live has increased significantly from -23% in 2014 to -10% in Research Resource Dundee Partnership 48

49 5.2 Safety during the day and at night (Q32) 90% of CRA participants felt very safe in their home during the day and 10% felt fairly safe. More non CRA participants said they felt very safe alone in their home during the day (98%) than CRA participants (90%). Participants who lived in Fintry, Whitfield and Mill O Mains (96%) were most likely to have said they felt very safe and those who lived in Mid Craigie, Linlathen and Douglas (76%) were least likely. Variances through time The proportion of participants stating they felt very safe alone in their home during the day has increased from 81% in 2014 to 90% in Research Resource Dundee Partnership 49

50 88% of CRA participants felt very safe alone in their home at night, 11% felt fairly safe and 1% felt a bit unsafe. Significantly more non CRA respondents said they felt very safe alone in their home at night (98%) than CRA respondents (88%). Participants who lived in Fintry, Whitfield and Mill O Mains (96%) were most likely to have said they felt very safe and those who lived in Mid Craigie, Linlathen and Douglas (73%) were least likely. Variances through time The proportion of participants stating they felt very safe alone in their home at night has increased from 80% in 2014 to 88% in Research Resource Dundee Partnership 50

51 86% of CRA participants felt very safe walking alone in their neighbourhood during the day, and 14% felt fairly safe. Results do not vary significantly between CRA and non CRA. Participants who lived in Fintry, Whitfield and Mill O Mains (95%) were most likely to have said they felt very safe and those who lived in Mid Craigie, Linlathen and Douglas (63%) were least likely.. Variances through time The proportion of participants stating they felt very safe walking alone in their neighbourhood during the day has increased from 70% in 2014 to 86% in The gap between CRA respondents and non CRA respondents who said they felt very safe walking alone in their neighbourhood during the day has decreased significantly from -21% in 2014 to -1% in Research Resource Dundee Partnership 51

52 52% of CRA participants felt very safe walking alone in their neighbourhood after dark, 33% felt fairly safe. Significantly more CRA participants (52%) felt very safe walking alone in their neighbourhood after dark than non CRA participants (41%). Participants who lived in Ardler, St Mary's and Kirkton (71%) were most likely to have said they felt very safe and those who lived in Mid Craigie, Linlathen and Douglas (24%) were least likely. Variances through time The proportion of respondents who felt very safe walking alone in their neighbourhood after dark has increased from 47% in 2014 to 52% in The gap between CRA respondents and non CRA respondents who said they felt very safe walking alone in their neighbourhood after dark has decreased significantly from -34% in 2014 to 11% in Research Resource Dundee Partnership 52

53 5.3 Change in the level of crime (Q33) 7 in 10 CRA participants said the crime rate in their local area has remained the same over the last year (70%). On the other hand, 6% said it had decreased, 5% said it had increased a lot or a little and 19% were unsure. More non CRA respondents were unsure if the amount of crime in their neighbourhood had increased or decreased over the last year (29%), than CRA respondents (19%). Those who lived in Mid Craigie, Linlathen and Douglas (7%) were the most likely to have said there is more crime in their neighbourhood. Variations through time The results to this question do not vary significantly with the 2014 results. Research Resource Dundee Partnership 53

54 5.4 Factors which influence perception of crime (Q34) Those who said the level of crime had increased over the last year were asked about the factors they felt had influenced their opinion. The vast majority of CRA respondents said that talking to people in their local area had influenced their opinion (85%). If you feel crime has increased in your neighbourhood, what has influenced you opinion? CRA Non CRA Talking to people in the area 85% 94% Police or Council publications 2% - Personal experience of crime 14% 6% Experience of family or friends 7% - Media - television, radio, paper 9% 30% More non CRA participants said that talking to people in their local area had influenced their decision (94%) than CRA participants (85%). Non CRA participants were also more likely to say the media influenced their opinion (30%) than CRA participants (9%). 5.5 Factors which contributes to crime level (Q35) An open ended question was included in the questionnaire which asked participants what they believed to be the biggest factor which contributes the most to the level of crime in their neighbourhood. Alcohol and drugs (40%) was the factor which CRA participants believed contributes most to the level of crime in their area. What, in your opinion, is the main factor which contributes most to the level of crime in your neighbourhood? CRA Non CRA Base Alcohol/ Drugs 40% 29% Don't know 37% 32% This is a good area/ neighbourhood/ quiet/ no trouble 13% 20% Unemployment 2% 4% Lack of money/ poverty 1% 5% Gangs/ youths 5% 3% Boredom/ nothing to do/ lack of facilities 3% 4% Crime e.g. Break ins/ burglary/ vandalism 1% 2% Lack of discipline/ parental control 1% 0% New people/ undesirables moving into area/ not knowing who your neighbours are 0% 0% Anti social behaviour 0% - Opportunists/ some people can't help themselves 1% 3% Lack of policing/ wardens 0% 1% Other 2% 3% Nothing 1% 5% Research Resource Dundee Partnership 54

55 More non CRA participants said that the area was a good area and that they had no trouble (20%) than CRA participants (13%). More CRA participants cited drugs or alcohol (40%) than non CRA participants (29%). Alcohol/ drug problems was cited significantly more by Beechwood, Lochee, Menzieshill and Charleston respondents (49%) than Ardler, St Mary's and Kirkton respondents (30%). This is a good area/ neighbourhood/ quiet/ no trouble was cited significantly more by Ardler, St Mary's and Kirkton respondents (23%) than Beechwood, Lochee, Menzieshill and Charleston respondents (7%). Variations through time The proportion of CRA participants who felt that alcohol or drugs was the factor which contributes most to the level of crime in their neighbourhood has decreased significantly from 65% in 2014 to 40% in The gap between CRA and non CRA has decreased in terms of the proportion of respondents stating the area is a good neighbourhood is quiet or has no trouble, decreasing from - 17% in 2014 to -7% in Research Resource Dundee Partnership 55

56 5.6 Extent to which fear of crime has an impact on every day activities (Q36) Over 9 in 10 participants said that fear of crime does not prevent them at all from taking part in their everyday activities (93%), 6% said it prevents them a little and 1% said it prevents them quite a lot. CRA respondents were marginally more likely to say that the fear of crime does not prevent them taking part in their everyday activities (93%) than non CRA respondents (90%). Those who lived in Fintry, Whitfield and Mill O Mains (97%) were most likely to have said that fear of crime does not affect their day to day activities at all. Participants who lived in Mid Craigie, Linlathen and Douglas were least likely (86%). Variations through time The proportion of CRA respondents stating the fear of crime does not prevent them taking part in their everyday activities has increased from 87% in 2014 to 93% in Subsequently those who said the fear of crime prevents them from taking part in their everyday activities a little has decreased from 11% in 2014 to 6% in Research Resource Dundee Partnership 56

57 6. MONEY MATTERS 6.1 Bank or building society account and Contents Insurance (Q37/38) Over 9 in 10 participants said they or their partner had a bank account (98%), 15% had building society accounts, 5% had Credit Union accounts and 3% had a post office account. CRA participants were more likely to have a building society account (15%) than non CRA participants (7%). In terms of a bank account, CRA participants were marginally more likely to have a bank account (98%) than non CRA participants (94%). The proportion of respondents with at least one type of account does not vary by community regeneration areas. Variations through time The proportion of respondents who have a post office card account has decreased from 9% in 2014 to 3% in Research Resource Dundee Partnership 57

58 Over 7 in 10 participants had insurance for the contents of their house such as for furniture, electrical goods etc. (75%). Non CRA respondents were more likely to have insurance for the contents of their house (81%) than CRA respondents (75%). Participants who lived in Mid Craigie, Linlathen and Douglas and in Ardler, St Mary's and Kirkton were most likely to have contents insurance (83%). On the other hand, those who lived in Beechwood, Lochee, Menzieshill and Charleston were the least likely (67%). Variances through time The proportion of respondents who had insurance for the contents of their home has increased significantly from 63% in 2014 to 75% in Research Resource Dundee Partnership 58

59 6.2 Total value of savings (Q39) 26% of CRA said they had savings or investments, 29% had no savings and 43% of participants preferred not to say. CRA respondents were more likely to have no savings (29%) than non CRA respondents (16%). Those who lived in Fintry, Whitfield and Mill O Mains were most likely to have no savings (34%). The proportion of participants who had savings of 1,000 or more was highest for those who lived in Coldside and Maryfield (28%). Think about the total value of any savings or investments you have, at the moment do you (or your partner) have total savings or investments worth 1,000 or more in any combination of the places mentioned on this card, do you have less than 1,000 in savings or investments or do you have no savings or investments at all? Ardler, St Mary's and Kirkton Beechwood, Lochee, Menzieshill and Charleston Coldside and Maryfield Fintry, Whitfield and Mill O Mains Mid Craigie, Linlathen and Douglas Base No savings 22% 33% 26% 34% 32% Less than 1,000 8% 6% 11% 11% 2% 1,000 or more 19% 15% 28% 11% 10% Don't know 2% 5% 2-1% Prefer not to say 48% 41% 33% 44% 54% Research Resource Dundee Partnership 59

60 Variations through time The proportion of respondents who said they had no savings has decreased significantly from 44% in 2014 to 29% in The number of respondents who said they have savings of 1000 or more has increased from 7% in 2014 to 18% in The gap between CRA and non CRA has increased in terms of the proportion of respondents stating they have savings of 1000 or more, increasing from -3% in 2014 to -12% in Financial difficulties (Q40) Three quarters of CRA participants (75%) said they had not experienced any financial difficulties within the last year. On the other hand, 20% of CRA participants said they had found it difficult to afford the cost of domestic energy bills, and 7% said they had found it difficult to afford the cost of food. Q40 Are you currently experiencing, or within the last year have you had any difficulties with the following? CRA 2015 Non CRA 2015 Base Cost of domestic energy bills 20% 15% Cost of food 7% 4% Loan or credit card payments 4% 0% Changes to benefits 3% 1% Council tax payments 3% 1% Mortgage or rent payments 3% 1% Vehicle fuel prices 1% 3% None of the above 75% 78% Prefer not to say 1% 6% The proportion of participants who had not experienced any financial difficulties was higher for non CRA participants (78%) than CRA participants (75%). The cost of domestic energy bills was higher for CRA participants (20%) than non CRA participants (15%). The responses to this question varied significantly by community regeneration area. Those who lived in Ardler, St Mary's and Kirkton were most likely to have said they were not having any financial difficulties (87%), while those who lived in Mid Craigie, Linlathen and Douglas were least likely (65%). The biggest differences could be seen with regards to: Cost of food: Ranging from 2% for Ardler, St Mary's and Kirkton compared to 11% for Mid Craigie, Linlathen and Douglas. Cost of domestic energy bills: Ranging from 8% for Ardler, St Mary's and Kirkton compared to 31% for Mid Craigie, Linlathen and Douglas. Research Resource Dundee Partnership 60

61 Variations through time The proportion of respondents who found it difficult to afford the cost of domestic energy bills has decreased from 26% in 2014 to 20% in Those stating they do not have any financial difficulty has increased significantly from 63% in 2014 to 75% in The gap between CRA and non CRA has decreased in terms of the proportion of respondents stating they have no financial problems, decreasing from -9% in 2014 to -3% in Research Resource Dundee Partnership 61

62 6.4 Financial management (Q41) Survey participants were asked how their household was managing financially. Six in ten CRA participants said their household was managing very well or quite well (60%) and 33% said they were getting by all right. On the other hand, 4% of participants said they did not manage very well. CRA respondents were more likely to say they were managing very or quite well (60%) than non CRA respondents (53%). Participants who lived in Coldside and Maryfield (71%) were most likely to have said they were managing very well or quite well financially than those who lived in Mid Craigie, Linlathen and Douglas who were least likely (43%). Variations through time The proportion of CRA participants who said they were managing very or quite well has increased from 40% in 2014 to 60% in The gap between CRA and non CRA for those who said they were managing very well has also decreased from -9% in 2014 to 0% in The gap between CRA and non CRA for those who said they were managing quite well has also decreased significantly from -2% in 2014 to 7% in Research Resource Dundee Partnership 62

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