FormulaWon Growth Tracks

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1 FormulaWon Growth Tracks Your 2017 MSP Business Plan 2016 TruMethods, LLC. All rights reserved

2 Focus on Success House Keeping Sound: VoIP or Telephone (Audio Pin #) Type questions or raise your hand to speak All past webinars are posted in the Members area Webinar schedule is on the portal go register! Next Webinar: Thursday December 1 2pm Eastern Topic: Virtual Sales Meeting, 2017 Sales Plan When you're Schnizzin go to Schnizz corner! members.trumethods.com/schnizz 2016 TruMethods, LLC. All rights reserved

3 Mobile App Update! Notifications now through the App Download on the App Store or Google Play Listen to Podcast and Training content Download for offline listening 2016 TruMethods, LLC. All rights reserved

4 TruMethods News Schnizzfest 2017 Save the date June 16 th and 17th Pre-day June 15 th Location: Philadelphia

5 Do you need more help? Inside Sales Champions Personal coaching and Boot Camps myitprocess Winner Circle peer groups

6 Your 2017 business plan

7 Today s Agenda Preparing for your 2017 Business Plan Complete your 2017 Life and Business plan Draft your 2017 budget Implementing your Business Plan

8 TruMethods Resources Starter Kit: Business planning Preparing for your business plan Your 2017 business plan Your 2017 sales plan Quarterly action plan Core values and purpose Moving up the stack Getting outside your comfort zone 4 steps to success 5 Qualities of a World Class MSP The Schnizz

9 Preparing for your 2017 Business Plan Compare 2016 and 2015 results Review 2016 plan vs. actual results 2016 month by month results 2016 metrics and smart numbers Calculate current run rate Watch Preparing for your Business Plan

10 2017 Life and Business plan Vision Target Plan Action 10 Years 3 Years 1 Year 1 Quarter

11 2017 Life and Business plan TruMethods Life and Business Planning Document

12 2017 Life and Business plan $2,700,000 $615,384 $95,820 $31,940 $2,

13 Impact of Efficiency 12% net 18% net 30% net 10 yr. liquid net worth goal: $2,700,000 $2,700,000 $2,700,000 Additional post tax savings / yr. $270,000 $270,000 $270,000 Additional income / yr. $465,384 $465,384 $465,384 Additional revenue required: $3,878,200 $2,585,050 $1,551,280 Recurring revenue required: $2,714,740 $1,809,850 $1,085,896 New MRR goal: $226,228 $150,820 $90,491 New MRR / yr. goal: $57,076 $31,940 $11,830 New MRR / mo. goal: $4,756 $2,661 $1,000 Appointments needed / week

14 Impact of Efficiency and Trajectory 12% net 18% net 30% net 10 yr. liquid net worth goal: $1,691,340 $2,700,000 $4,715,847 Additional post tax savings / yr. $169,134 $270,000 $471,584 Additional income / yr. $310,206 $465,384 $775,515 Additional revenue required: $2,585,050 $2,585,050 $2,585,050 Recurring revenue required: $1,809,850 $1,809,850 $1,809,850 New MRR goal: $150,820 $150,820 $150,820 New MRR / yr. goal: $31,940 $31,940 $31,940 New MRR / mo. goal: $2,661 $2,661 $2,661 Appointments needed / week

15 Impact of Average MRR Goal: $36,000 MRR Avg. MRR Clients needed Close ratio Annual FTA s $1, % 120 $2, % 75 $3, % 55

16 Moving up the Stack RHEM Avg. AISP Avg. MRR World Class Impact Alignment MSP Professional Services Centralized Services Net Admin vcio Support

17 Draft your 2017 budget Detailed plan for 2017 Revenue projections by month Expenses by month Profitability by month Head count by month

18 Draft your 2017 budget Utilize run-rate and leverage calculations to quickly verify your business plan assumptions

19 Calculate current run-rate Current MRR + Monthly Average of NRR Monthly Average of Product Revenue Monthly Average of Other Revenue = Current Run-Rate

20 Draft your 2017 budget Current 3 years MRR $55,000 $150,820 NRR / mo. $11,000 $38,000 Product / mo. $11,000 $38,000 Total rev. / mo. $77,000 $226,820 Total rev. / yr. $924,000 $2,721,840 Service rev. / yr. $792,000 $2,265,840

21 Leverage The amount of service revenue per employee Total annual service revenue divided by The total number of employees

22 Check your leverage Leverage Guidelines Professional Services Centralized Services Network Administration vcio Support Desk 1 per 20k+ / month NRR 1 per 5,000+ endpoints 1 per 70k+ in MRR 1 per 120k+ in MRR 1 per 60k+ in MRR Watch Macro Picanomics

23 Check your leverage What is your leverage? Target $150,000 per employee If too low why? RHEM AISP Average MRR Revenue base Roles and responsibilities Capacity Sales, admin and management overhead

24 Draft your 2017 budget Current 1 year 3 years MRR $55,000 $86,940 $150,820 NRR / mo. $11,000 $17,500 $38,000 Product / mo. $11,000 $17,500 $38,000 Total rev. / mo. $77,000 $121,940 $226,820 Total rev. / yr. $924,000 $1,463,280 $2,721,840 Service rev. / yr. $792,000 $1,253,280 $2,265,840

25 Draft your 2017 budget Use current and 1 year run-rate to develop your 2017 budget Revenue by month Expenses by month Profitability by month Head count by month

26 Draft your 2017 budget Recap Calculate current run rate Calculate 3 year run rate Check leverage 1 year run rate Draft 2017 budget

27 2017 Life and Business plan Vision Target Plan Action 10 Years 3 Years 1 Year 1 Quarter

28 Implementing your business plan Vision Your personal goals and vision Your company vision Core values and purpose (Why) Target First year of a 3 year plan Mid range goals Verify your destination Identify major initiatives

29 Implementing your business plan Annual Plan Annual plan and budget Key annual initiatives Company wide goals Quarterly Action Plan becomes action Quarterly initiatives Accountability Decide what not to do

30 Implementing your business plan Develop meeting rhythm and structure Financial planning, Sales Meeting structure, Service Delivery Meeting structure, Success Rhythm Quarterly planning sessions Review and update Quarterly Action Plan Use the TruMethods QBR Block out the entire day Review QBR results

31 Summary Preparing for your business plan Complete your 2017 Life and Business plan Draft your 2017 budget Implementing your business plan (action)

32 TruMethods Resources Starter Kit: Business planning Preparing for your business plan Your 2017 business plan Your 2017 sales plan Quarterly action plan Core values and purpose Moving up the stack Getting outside your comfort zone 4 steps to success 5 Qualities of a World Class MSP The Schnizz

33 Business Planning Process Two different perspectives We focus on business planning discipline at TruMethods and at our MSP Bob and I work at TruMethods everyday We are only involved the business planning process at our MSP We have a coach!

34 Business Planning Process What we have learned Core values and purpose are critical The quarterly action plan is the key to success Say NO to anything not on the plan Involve the entire team in quarterly initiatives Critical/SMART numbers are powerful Themes and celebrations impact culture

35 The Essence of TruMethods Results Impact on the client, the business and the person in the role Essence The spirit of the role. Ties the Core to the Results. Math Measurable drivers Process Priorities, steps and tasks TruMethods, LLC All rights reserved

36 World Class Leader Impacting every client and team member in a positive way Thriving World Class MSP Turning your potential into results Connect the core to results in every area Moving up the Stack! Building the culture of the Schnizz -Avg. MRR -AISP -RHEM -Super Power -Warm Leads -Business Plan TruMethods, LLC All rights reserved

37 Q&A 2016 TruMethods, LLC. All rights reserved

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