The agenda and supporting materials are included in this package for your review.

Transcription

1 Meeting of the Transportation District Commission of Hampton Roads Thursday, March 28, :00 p.m. 2nd Floor Board Room 3400 Victoria Boulevard, Hampton, VA A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, March 28, 2019 at 1:00 p.m. at 3400 Victoria Boulevard, Hampton, VA. The meeting is open to the public and in accordance with the Board s operating procedures and in compliance with the Virginia Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting. The agenda and supporting materials are included in this package for your review.

2 Meeting of the Transportation District Commission of Hampton Roads Thursday, March 28, :00 p.m. 2nd Floor Board Room 3400 Victoria Boulevard, Hampton, VA. 1. Call to Order & Roll Call 2. Public Comments 3. Approval of February 28, 2019 Meeting Minutes 4. President s Monthly Report - William Harrell A. Board Updates 5. Committee Reports A. Audit & Budget Review Committee - Commissioner Hunter/ Conner Burns, Chief Financial Officer February 2019 Financial Reports B. Management/Financial Advisory Committee Brian DeProfio/ Conner Burns, Chief Financial Officer C. Operations & Oversight Committee - Commissioner Parnell/ Sonya Luther, Director of Procurement Purchase Order No:80553, Light Rail Auxiliary Overhaul Recommending Commission Approval: Award of a Purchase Order to KB-PowerTech Corporation USA to perform auxiliary power supply overhauls for the State of Good Repair maintenance of HRT s LRVs in the total amount of $334,776. Contract No: , Lawn and Landscaping Service (Renewal) Recommending Commission Approval: Award of a contract to P & D Lawn Care, LLC to provide lawn and landscaping services, as well as,

3 support for severe weather events, in the not-to-exceed amount of $728, for three (3) years. D. Planning/New Starts Development Committee Commissioner Ross-Hammond E. External/Legislative Advisory Committee - Commissioner Kanoyton F. Paratransit Advisory Subcommittee - Ms. Janice Taylor, Chair G. Transit Ridership Advisory Sub-Committee Ms. Doris Johnson, Chair 6. Old and New Business 7. Comments by Commission Members 8. Closed Session (as necessary) 9. Adjournment The next meeting will be held on Thursday, April 25, 2019 at 1:00 p.m. in the 2nd Floor Board Room at 504 E. 18 th Street, Norfolk, VA.

4 Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, February 28, :00 p.m. 2nd Floor Board Room 509 E. 18 th Street, Norfolk, VA Call to order A quorum was attained, and Chairman Fuller called the meeting to order at 1:02 p.m. Commissioners in attendance: Commissioner Fuller, Chesapeake Commissioner Hunter, Portsmouth Commissioner Woodbury, Newport News Commissioner West, Chesapeake Commissioner Pittard, VDRPT Commissioner Gray, Hampton Alternate Commissioner Scott, Newport News Commissioner McClellan, Norfolk Commissioner Parnell, Norfolk Commissioner Rowe, Portsmouth Commissioner Ross-Hammond, Virginia Beach Commissioner Aaron Rouse, Virginia Beach Hampton Roads Transit Staff in attendance: Kim Ackerman, Chief Human Resource Officer Ray Amoruso, Chief Planning and Development Officer Debbie Ball, Assistant Director of Finance Keisha Branch, Capital Programs & Grant Administration Officer Amy Braziel, Sr. Executive Assistant Conner Burns, Chief Financial Officer David Burton, General Counsel, Williams Mullen Alesia Cain, Chief Technology Officer Gene Cavasos, Director of Marketing & Communications Margaret Denoncourt, Internal Auditor Angela Glass, Director of Budget & Financial Analysis William Harrell, President and CEO Tom Holden, Media Relations Specialist Keith Johnson, Manager of Paratransit Sonya Luther, Director of Procurement Shanti Mullen, Auditor I Sibyl Pappas, Chief Engineering & Facilities Officer Jim Price, Chief Transit Operations Officer 1

5 Luis Ramos, Sr. Executive Assistant/Commission Secretary Benjamin Simms, Director of Transportation Brian Smith, Chief of Staff Mark Stemple, Director of Maintenance Brittany Sumpter, DBE & Grants Coordinator Robert Travers, Corporate Counsel Others in attendance: Frank Azzalina, HRTI Judith Brown, Chair, Transportation Committee, League of Women Voters of South Hampton Roads Mark Geduldig-Yatrofsky, Portsmouth Citizen Angela Hopkins, Newport News Andrew Innis, DRPT Denise Johnson, TRAC Amy Inman, City of Norfolk Carl Jackson, City of Portsmouth Ina Kreps, Paratransit Customer Janice Taylor, PAC Constantinos Velissarios, City of Newport News Andrew Zalenski, Foursquare, ITP The TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of: Agenda Meeting Minutes President s Report Presentation Social Media Analytics Committee Reports Public Comments There were no public comments. Approval of the January 2019 TDCHR Meeting Minutes An amendment was made to exclude Vice Chair Hunter from the voting on the award of the legal service contract. A motion to approve the January 2019 meeting minutes, as amended, was made by Commissioner Rowe and properly seconded by Commissioner Ross-Hammond. A roll call vote resulted as follows: Ayes: Nays: Commissioners Fuller, Hunter, Woodbury, Pittard, McClellan, Parnell, Rowe, Ross- Hammond, Rouse None 2

6 Abstain: Rouse Alternate Commissioner Scott (Newport News) arrived at 1:05 p.m. President s Monthly Report Mr. William Harrell welcomed everyone to the meeting. Mr. Harrell introduced Commissioner Rouse from Virginia Beach as well as Andrew Innis from the Virginia Department of Rail and Public Transportation (DRPT). Mr. Harrell stated that Mr. Derrick Snowden, Chief Safety and Security Officer, was leaving the Agency for another position. Mr. Harrell stated that he will be appointing an interim Chief Safety and Security Officer until the position can be filled. Mr. Harrell gave an update on HRTs system-wide ridership noting an uptick over FY19 predictions. Mr. Harrell stated that ridership to the Newport News Shipyard was up 23.2% over FY18 numbers. Mr. Harrell also stated that light rail ridership was up 0.5% over last year and is hopeful that the increased ridership will continue. Mr. Harrell stated that the trending is being reviewed by HRT s consultant WSP and that WSP would be looking at different scenarios to identify efficiencies in bus routes. Mr. Harrell stated that some of the scenarios would be discussed at the Planning and New Starts Committee that will be held next month and invited all commissioners to attend the meeting. Mr. Harrell gave a legislative update. He expressed appreciation for Commissioners and local legislative liaisons who advocated for important legislation during this year s General Assembly session. He provided an update on legislation that passed which will allow for one year of transition funding assistance for agencies that experience decreased State Operating Assistance in FY20, as compared to FY19, as a result of implementing new performance-based funding program. Mr. Harrell gave an update on budget data since FY17 that included end of year credits given to the cities and budget reduction data for FY19. He also noted that the draft FY20 Budget has been reshaped to meet the request of member city managers. There was discussion regarding ferry ridership for this year compared to last year and it was stated that ferry ridership was equal to last year and that an uptick in ferry ridership is expected as the weather gets warmer. ACTION ITEM: Commissioner McClellan requested metrics related to carpooling and rideshare ridership. 3

7 There was discussion regarding the Traffix program. It was stated that the Traffix program was part of HRT s mission and he would ensure that funding was available for that program. COMMITTEE REPORTS Audit and Budget Review Committee Mr. Conner Burns presented the January 2019 Financial Reports as included in the meeting package. Commissioner s Gray (Hampton) and West (Chesapeake) arrived at 1:20 PM. There was some discussion regarding grant related salaries and state of good repair funding. It was stated that those expenses are considered pass-throughs. There was a discussion regarding personnel services and how totals are reflected. Mr. Harrell stated that there are a number of budget and financial challenges and that if HRT had to reduce its expenses more than they have already been reduced, then HRT and the cities would have to work together to make service changes to poor performing routes which will ultimately improve the overall performance of the system. Mr. Harrell stated that HRT has tightened its belt and is at a point where the reductions will affect service levels. Mr. Harrell stated that over the next few months there will be a collaborative effort between HRT and the cities to discuss which poor performing routes the cities are willing to reduce, modify and/or eliminate. Mr. Harrell provided an overview of the status of HRT s FY20 Operating Budget. The FY20 Operating Budget is still a working document and will be presented in final format to the Commission for adoption at the May meeting. Mr. Harrell stated that there is a professional obligation to present an initial budget that allows the agency to run its business effectively and provide sufficient funding for items like cleanliness, safety, technology, and state of good repair for the fleet. In response to the preliminary budget presentation, several city managers stated that their respective cities were not able to support the proposed service levels and were only willing to support a limited funding increase in FY 20; i.e., no more than a 3% increase in local share funding from FY 19. Further, MFAC and some Commission members made clear that they did not support the elimination or modification of poor performing routes to allow HRT to achieve budgetary savings and operational efficiencies. Based on those parameters HRT had to make significant reductions to all non-essential services. The reductions to the revised FY 20 budget include: Hiring freeze on all non-safety sensitive positions 4

8 No increase in trash collections at high-volume bus stops and transit centers No landscaping services at light rail stations (the City of Norfolk will maintain) No additional support for special events Security service reductions for contracted and extra duty officers Restructuring light rail fare enforcement hours Elimination of contractor and support contracts for technology Elimination of technology upgrades Capping the use of overtime for operators and mechanics which will increase the number of missed trips Reduction in materials and supplies which will negatively impact the ability to maintain service levels. Elimination of general agency branding and route-specific advertising Decrease in promotional advertising Reduced staffing at outreach events Refocusing efforts in marketing exclusively on promotion of MAX routes. Mr. Conner Burns reviewed HRTs performance metrics compared to its peers. HRT receives the lowest local funding support of any of its peer agencies. Nonetheless, HRT s operational costs are the lowest of all of its peer agencies, while simultaneously offering approximately 25% more service. Mr. Burns stated that HRT has been asked to continue, and in some cases even increase, service in areas that have extremely low ridership. HRT must reduce or eliminate services in underperforming areas and shift those assets to performing routes to maximize the return on existing funding levels. Mr. Harrell stated that HRT understands that its partners may need time to digest the information pertaining to the recommended service cuts and hopes the cities will support realizing these efficiencies in FY 21. There was a discussion regarding fuel cost increases. ACTION ITEM: Commissioner Rouse requested the local operating budget going back to Ms. Angela Glass provided an overview of the process for the budget approval stating that HRT will be prudent in its approach to budget approval. ACTION ITEM: There was a request from the Board for a breakdown of all miscellaneous expenses which are at a projected FY19 total of $1.9M. Commissioner Parnell proposed that rather than returning the year end surplus to the cities, HRT should be allowed to keep those monies to fund items that were eliminated during the FY 20 budget process. Commissioner West stated that he believes the Commission has made similar proposals in the past only to have them rejected by the cities. Mr. David Burton stated that a request to allow HRT to retain any surplus funds would have need to be made as a formal request from the Board to the respective cities. 5

9 It was stated that the discussion will be passed to the Operations and Oversight Committee. ACTION ITEM: Add the reinvestment of leftover funds and a possible Board Proposal to Operations and Oversight Committee agenda. There was a discussion regarding the variances between the cost allocation percentages between the cities. Staff explained that each city pays for the service that it receives, to include service hours and farebox recovery, and that is what causes the variance. Management Finance Advisory Committee (MFAC) There was no MFAC meeting held. Operations and Oversight Committee Commissioner Parnell stated that the Audit Schedule was presented and approved at the Operations and Oversight Committee meeting and a copy of the schedule was provide to the full Board. Mr. Parnell stated that if there are additional items that Commissioners would like to see in the future that they can be added. Ms. Sonya Luther presented the following contracts for approval: Contract No: , Information Technology Risk Assessment Consulting Services Contract was recommended for commission approval to award a contract to Janus Associates to provide information technology risk assessment consulting services in the not-to-exceed amount of $116, Purchase Order No: 80411, Light Rail Vehicle Magnetic Track Brakes Purchase Order was recommended for commission approval to award a of a Purchase Order to Knorr Brake Company to provide magnetic track brakes for the State of Good Repair maintenance of HRT s LRVs in the total amount of $343, A motion to approve Contract , Information Technology Risk Assessment Consulting Services and Purchase Order 80411, Light Rail Vehicle Magnetic Track Brakes was made by the Operations and Oversight Committee and properly seconded by Commissioner Woodbury. A roll call vote resulted as follows: Ayes: Nays: Fuller, Hunter, Woodbury, West, Pittard, Gray, Scott, McClellan, Parnell, Rowe, Ross-Hammond, Rouse None 6

10 Abstain: None Planning and New Starts Development Committee The Planning and New Starts Development Committee did not meet in January. Commissioner Ross- Hammond stated that the committee is preparing for a meeting in March. External Legislative Advisory Committee (ELAC) Dr. Brian Smith reported on the recent ELAC meeting. He noted information regarding the outcomes of the General Assembly session specifically, the transition funding assistance for agencies that experience decreased State Operating Assistance in FY20 as a result of the state implementing a new performance-based funding approach. Outreach planning as part of the ongoing strategic planning effort was also discussed, especially for small group meetings that will begin in April. Paratransit Advisory Sub-Committee (PAC) Ms. Janice Taylor stated that the PAC met on February 13th. Ms. Taylor stated that there were public comments at the PAC meeting regarding consumers of paratransit services and the importance of transportation. Ms. Taylor stated that one of the goals of the PAC is to do more outreach to bring information back to HRT as it relates to paratransit service. Ms. Taylor shared upcoming events and provided information related to service quality, training for riders, and the possibility of group ridership. Ms. Taylor provided information on member vacancies. The next PAC meeting will be on April 10 th in Hampton. Transit Ridership Advisory Committee (TRAC) Ms. Johnson stated that there was not a report for this month but the next TRAC meeting will be held on March 6 th. Old and New Business There was no old or new business discussed. Comments by Commissioners Commissioner Rouse thanked Commissioners for serving the community and stated that he is proud to be on the team. Mr. Rouse stated that he is looking to bring ideas to the table and thanked the Board for its dedication. 7

11 Commissioner Rouse stated that there is a meeting of young professional groups and the Virginia Beach City Council to discuss the needs of young professionals. Mr. Rouse stated that this is an opportunity to reach potential young riders and to share insight in what is being done in the region to meet their needs to include transportation needs. The meeting will be held on March 11 th at 6:00 PM at the Bow Creek Community Center. Commissioner Rouse mentioned a recent Virginia Beach City Council Retreat noting that transportation was high on the list for discussion and that the council takes the Transportation Commission very seriously. Commissioner McClellan stated that she would like to see a new committee regarding green city initiatives. Commissioners McClellan, Rouse, Parnell, and alternate Commissioner Jackson were directed to set up a meeting date to establish a new committee for green city initiatives related to transportation. Commissioner Woodbury stated that HRT s internal auditor, Ms. Margaret Denoncourt will be leaving HRT for another position. Dr. Woodbury stated that Ms. Denoncourt has done a wonderful job and asked for meeting attendees to give her a standing ovation. Adjournment The meeting adjourned at 2:21 p.m. TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS ATTEST: Douglas Fuller Chair Luis R. Ramos, Commission Secretary March 28,

12 TDCHR Board Meeting February 28,

13 Board Update Upcoming Regional Advisory Panel Meeting Thursday, March 7, 2019 Transitional Meeting 2

14 Ridership Uptick Bus ridership is exceeding YTD FY19 projections by 1.2% Peninsula Commuter Service ridership to the Newport News Shipyard is up 23.2% YTD over FY18 MAX services to the Newport Shipyard is up 20% YTD over FY18 Light Rail ridership is up 0.5% YTD over FY 19 3

15 TDCHR Board Meeting January 28,

16 HAMPTON ROADS TRANSIT President s Report March 2019 POLICY CHANGES AND FOCUSED COMMITMENT TO REGIONAL SUCCESS This month the Commonwealth Transportation Board (CTB) adopted new policy that reshapes how the Commonwealth of Virginia will invest in public transportation. The big change is that, in contrast to previous years, 100 percent of funds deposited into the Commonwealth Mass Transit Fund to support transit operations across Virginia will be allocated to agencies based on their performance on five metrics. This takes effect starting July 1, The five performance measures are: Passengers per Revenue Vehicle Hour Passengers per Revenue Vehicle Mile Operating Cost per Passenger Operating Cost per Revenue Vehicle Mile Operating Cost per Revenue Vehicle Hour This adds to a year s worth of significant reforms to Virginia s transit policy that take effect in the upcoming fiscal year (July 1, 2019 through June 30, 2020). Earlier the CTB adopted changes to the statewide transit capital program, making all project applications subject to new scoring, ranking, and prioritization. Meanwhile, a new mandate requires that new Transit Strategic Plans be adopted by certain agencies HRT included for these agencies to remain eligible to receive any future state funding. These changes at the State level reflect, in part, some of the larger challenges and opportunities facing the public transportation industry and HRT. As one old proverb says, the only constant in life is change. Change is inevitable and to succeed long term, its necessary to be open to transforming old ways of doing business. In the spirit of innovation, HRT s objective is to adapt services to ensure we are matching public needs and expectations as effectively and efficiently as possible. We want to make every dollar invested generate the best possible value for customers and for the communities and region HRT serves. This commitment is at the center of the current Transit Transformation Project ( Yes, this project will result in a new Transit Strategic Plan for HRT. It s not, however, to simply check a box that satisfies an important mandate to be eligible for future state funding. It s exploring, with widespread input and involvement of stakeholders, what the region wants the future to look like with respect to the design and performance of the region s main bus system. We want to create a better, more effective mix of services. Better connections and better reliability. Better value for customers and taxpayers. Improved economic returns for cities and the region, and increased use of transit as viable transportation options for more citizens. While the performance-based funding change to the State s operating assistance program is part and parcel of much broader transformations impacting the transit industry, it should help HRT and local partners in grappling with some of the challenging decisions that must be made to improve the design and performance of services.

17 HAMPTON ROADS TRANSIT President s Report March 2019 The short of it is, the better the region s main bus system can do to carry more passengers at lower marginal costs, the more competitive HRT will be to receive state funding. This would be in addition to increases in passenger fare revenues that would come by attracting more riders. Let s work collaboratively as a region, be open to innovation and change, and keep the goals of the Transit Transformation Project in focus. Remember, it s about better connections, better service, and getting greater returns on investment that can meet local needs in the most regionally efficient and effective ways possible: 8 Goals for the Transit Transformation Project 1. Present a truly regional, cross-boundary analysis of service needs based on a blank-slate analysis of current travel demand, demographics, land uses, and new service design in comparison to current system performance. 2. Be open to hard conversations on service trade-offs such as frequency vs. coverage, on system inefficiencies, and on planning and funding while explaining the steps necessary to implement service changes. 3. Think outside the box to propose solutions to operational, service provision, and financial issues: consider testing and revisiting new service/service changes, pilots for new technologies and mobilities, different service patterns for different areas, etc. 4. Describe and promote the value of transit as a critical regional need for supporting economic growth and access to jobs in the region, as well as transit branding, including vehicles. 5. Present clear and new options of service models for transit in Hampton Roads including high-frequency service and ondemand service, while considering local needs. 6. Develop a final cost-neutral plan with recommendations for service, cost allocation and funding strategy (if different from current model), and customer-oriented improvements, which shall be adopted by HRT s governing board and endorsed by the Hampton Roads Metropolitan Planning Organization as required by the Commonwealth of Virginia. 7. Develop additional options for targeted capital and operating investments for the cities and the region, including improvements to reduce trip time and appropriate vehicle investments and amenities. 8. Communicate broadly, spread the enthusiasm, and engage the cities, regional stakeholders, the HRT governing board, and the general public, including current users, in decision-making at all stages of the project. Sincerely, William E. Harrell President and CEO Hampton Roads Transit

18 HAMPTON ROADS TRANSIT Social Media Analytics January February 2019 FACEBOOK STATS January 1 January 31, 2019 HRT s Total fans: 12,669 Total posts: 14 Impressions: 18,031 Engagements: 294 Clicks: 30 People engaged: 59% female, 41% male Women between most active users February 1 February 28, 2019 HRT s Total fans: 12,691 Total posts: 15 Impressions: 22,258 Engagements: 575 Clicks: 185 People engaged: 59% female, 41% male Women between most active users FACEBOOK TOP POSTS Post Reactions Comments Engagement Reach Hampton Roads Transit Are you excited for IKEA to open? Hampton Roads Transit is! We're already working with the City of Norfolk Government to provide service there via the route 23. Norfolk's first Ikea store will open in April (Post) February 06, :30 am Hampton Roads Transit Beginning March 4, Amtrak will have a second train that will leave Norfolk at 9am on weekdays and get passengers to Washington D.C. by 1:27pm. This mid-morning departure lines up perfectly with our light rail service which begins at 6am on weekdays % 3, % 1,673 Amtrak announces schedule for second weekday train to leave Norfolk (Post) February 12, :39 pm Hampton Roads Transit There s still time to take the online survey for the Transform Transit Project and share it with others! Please see link below. The survey ends March % 1,520 (Post) February 27, :28 am Hampton Roads Transit #ThrowbackThursday to February 4, 1913 when Rosa parks was born. This #MotheroftheFreedomMovement would have been 106 years old this year. Because of her, Transit Equity Day also exists on February 4th to carry on her legacy of advocating for the right to equal access to public transit. #BlackHistory % 580 (Post) by Alisa C. February 07, :45 am Hampton Roads Transit The forecast is calling for rain and freezing temperatures in the early morning Wednesday. Please expect possible delays due to icy road conditions. #SafetyFirst % 534 (Post) February 19, :38 pm

19 HAMPTON ROADS TRANSIT Social Media Analytics January February 2019 TWITTER STATS January 1 January 31, 2019 HRT s Total followers: 6,511 Tweets sent: 63 Retweets: 28 Mentions received: Impressions: 51,484 Engagements: 366 Clicks: 59 People engaged: 54% male, 46% female Men between most active users February 1 February 28, 2019 HRT s Total followers: 6,514 Tweets sent: 93 Retweets: 43 Mentions received: 76 Impressions: 50,667 Engagements: 312 Clicks: 70 People engaged: 55% male, 45% female Men between most active users TWITTER TOP POSTS Tweet Potential Reach Responses Clicks Retweets gohrt_com #DidYouKnow Every bus full of passengers removes 40 cars from traffic. 8, (Tweet) by Alisa C. February 19, :30 am gohrt_com The first Historically Black College and University (HBCU) to be established was Cheyney University of Pennsylvania, which came about in #BlackHistory 12, (Tweet) by Alisa C. February 09, :30 am gohrt_com In 1923, Garrett Morgan, an African American inventor, patented his invention of manual traffic signals, which were distributed throughout North America. #BlackHistory 13, (Tweet) by Alisa C. February 03, :30 am gohrt_com On President's Day, Monday, Feb 18th, all HRT services will operate normally except for the Military MAX Routes 919, 922, 973 and 974. Service for the Military MAX routes will resume on Tuesday, February 14, (Tweet) February 15, :56 am gohrt_com Expect delays with MAX Routes using the HRBT due to a vehicle fire. I-64 Eastbound lanes are 13, (Retweet with Comment) February 14, :43 am

20 HAMPTON ROADS TRANSIT Web Site Analytics Gohrt.com January February 2019 GOHRT.COM - January 2019 OVERVIEW GOHRT.COM - February 2019 OVERVIEW Sessions 90,110 Users 152,299 Pageviews 230,904 DEVICE USAGE: mobile 77.69% desktop 19.69% tablet 2.63% Sessions 99,647 Users 153,644 Pageviews 239,799 DEVICE USAGE: mobile 82.04% desktop 15.71% tablet 2.25% TRAFFIC SOURCE PER SESSION Organic Search 75.53% Direct 19.22% Referral 4.00% 0.42% (Other) 0.67% Social 0.16% TRAFFIC SOURCE PER SESSION Organic Search 77.99% Direct 17.02% Referral 4.41% 0.17% (Other) 0.24% Social 0.16% PAGEVIEWS BY PAGE (TOP 10) /index.html 29.04% /fares/index.html 12.46% /fares/where-to-buy/index.html 9.28% /services/the-tide/index.html 9.25% /route/norfolk/index.html 8.94% /route/newport-news/index.html 8.24% /route/virginia-beach/index.html 7.49% /services/paratransit/index.html 5.37% /route/index.html 5.15% /about/employment/index.html 4.79% STUDENT FREEDOM PASS /studentfreedompass/application/index.html 337 /studentfreedompass/index.html, /studentfreedo /studentfreedompass/thank-you/index.html 266 PAGEVIEWS BY PAGE (TOP 10) /index.html 43.07% /fares/index.html 16.78% /fares/where-to-buy/index.html 14.01% /route/newport-news/index.html 7.57% /services/the-tide/index.html 7.08% /route/norfolk/index.html 5.89% /route/virginia-beach/index.html 5.40% /route/index.html 0.10% /services/paratransit/index.html 0.10% STUDENT FREEDOM PASS /studentfreedompass/index.html, /studentfreed.. 10

21 FEBRUARY 2019 FISCAL YEAR 2019 FINANCIAL REPORT 1

22 OPERATING FINANCIAL STATEMENTS FEBRUARY 2019 FISCAL YEAR 2019 Annual Month to Date Year to Date Dollars in Thousands Budget Budget Actual Variance Budget Actual Variance Operating Revenue Passenger Revenue $ 15,160.4 $ 1,134.5 $ 1,102.8 $ (31.7) (2.8) % $ 10,190.1 $ 10,258.7 $ % Advertising Revenue (21.6) (32.5) % % Other Transportation Revenue 2, % 1, , % Non-Transportation Revenue % % Total Operating Revenue 18, , , % 12, , % Non-Operating Revenue Federal Funding 18, , ,283.4 (207.1) (13.9) % 12, ,258.0 (778.7) (6.5) % State Funding 19, , , % 13, , % Local Funding 43, , ,607.4 (0.0) (0.0) % 28, ,582.0 (277.3) (1.0) % Total Non-Operating Revenue 80, , ,562.7 (160.9) (2.4) % 53, ,214.9 (686.2) (1.3) % TOTAL REVENUE $ 98,888.6 $ 8,100.2 $ 7,950.2 $ (150.1) $ 66,029.1 $ 65,724.5 $ (304.6) Personnel Services $ 64,136.1 $ 5,252.3 $ 4,787.2 $ % $ 42,791.8 $ 41,697.7 $ 1, % Contract Services $ 8, % 5, , % Materials & Supplies (1) $ 10, (19.5) (2.2) % 7, ,675.4 (666.5) (9.5) % Utilities $ 1, (15.5) (14.9) % (10.1) (1.3) % Casualties & Liabilities $ 4, (39.1) (11.2) % 2, , % Purchased Transportation $ 8, % 5, , % Other Miscellaneous Expenses $ 1, % 1, , % TOTAL EXPENSE $ 98,888.6 $ 8,100.2 $ 7,610.8 $ $ 66,029.1 $ 64,485.4 $ 1,543.7 SURPLUS (DEFICIT) , Fuel: MTD Budget $389,518 Actual $464,491; YTD Budget $3,673,016 Actual $4,153,600 2

23 OPERATING FINANCIAL STATEMENTS FEBRUARY

24 LOCALITY CROSSWALK FEBRUARY 2019 AS OF FEBRUARY 28, 2019 Locality Non Locality Consolidated REVENUE Passenger Revenue $ 9,634,510 $ 624,209 $ 10,258,719 Advertising Revenue $ 527,680 $ 31,320 $ 559,000 Other Transportation Revenue $ $ 1,506,149 $ 1,506,149 Non Transportation Revenue $ 65,934 $ 119,781 $ 185,715 Federal Funding (PM 5307 & 5337) $ 9,190,257 $ 1,086,771 $ 10,277,028 Project Management Grant Reimbursement $ 926,008 $ 54,963 $ 980,971 State Funding $ 12,464,545 $ 910,367 $ 13,374,912 Local Funding $ 28,582,014 $ $ 28,582,014 TOTAL REVENUE: $ 61,390,948 $ 4,333,560 $ 65,724,508 TOTAL EXPENSES: $ 60,615,197 $ 3,870,213 $ 64,485,410 BUDGET STATUS TO DATE: $ 775,751 $ 463,347 $ 1,239,098 4

25 LOCALITY FY2019 YEAR END PROJECTION FY2019 FY2019 Variance Budget Projections + / ( ) REVENUE Operating Revenue $ 18,067,097 $ 18,444,213 $ 377,116 Federal Funding (1) $ 18,024,749 $ 16,842,592 $ (1,182,157) State Funding $ 19,507,857 $ 20,062,368 $ 554,511 Local Funding $ 43,288,906 $ 43,011,650 $ (277,256) TOTAL REVENUE $ 98,888,609 $ 98,360,823 $ (527,786) EXPENSE Personnel Services $ 64,136,094 $ 63,201,441 $ 934,653 Services $ 8,439,492 $ 8,066,430 $ 373,062 Materials & Supplies (2) $ 10,683,924 $ 11,345,562 $ (661,638) Utilities $ 1,205,285 $ 1,215,342 $ (10,057) Casualties & Liabilities $ 4,190,819 $ 4,189,522 $ 1,297 Purchased Transportation (3) $ 8,444,136 $ 8,061,942 $ 382,194 Other Miscellaneous Expenses $ 1,788,859 $ 1,718,484 $ 70,375 TOTAL EXPENSE $ 98,888,609 $ 97,798,723 $ 1,089,886 LOCALITY SURPLUS/(DEFICIT) $ $ 562,100 $ 562, Federal Funding: grant reimbursable salaries variance to budget $(742,000); federal fixed guideway funding variance to budget $(440,000) 2. Materials & Supplies: fuel variance to budget $727,000; repairs variance to budget $(110,000) 3. Purchased Transportation: Paratransit variance to budget $(488,000); Ferry variance to budget $106,000 Draft Projection 5

26 LOCALITY RECONCILIATION FEBRUARY 2019 Total Local FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 43,288.9 $ 28,859.3 $ 28,582.0 $ (277.3) Plus: Local Farebox $ 14,546.2 $ 9,777.3 $ 9,634.6 $ (142.7) Locality Share Sub Total $ 57,835.1 $ 38,636.6 $ 38,216.6 $ (420.0) Plus: Federal Aid $ 13,975.7 $ 9,330.4 $ 9,190.2 $ (140.2) State Aid $ 18,142.3 $ 12,094.9 $ 12,464.6 $ Total Revenue Contribution $ 89,953.1 $ 60,061.9 $ 59,871.4 $ (190.5) Operating Expenses $ 89,953.1 $ 60,061.9 $ 59,095.7 $ (966.2) Budget Status to Date: $ KPI's Farebox Recovery 16.2% 16.3% 16.3% Farebox as a % of Locality Share Sub Total 25.2% 25.3% 25.2% Farebox as a % of Locality Operating Share 33.6% 33.9% 33.7% PROJECTED FISCAL YEAR 2019 Total Local PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Locality Operati ng Sha re $ 43,289.0 $ 43,011.7 $ (277.3) Plus: Loca l Farebox $ 14,546.1 $ 14,793.5 $ Locality Share Sub Total $ 57,835.1 $ 57,805.2 $ (29.9) Plus: Federal Ai d $ 13,975.7 $ 13,576.3 $ (399.4) State Aid $ 18,142.3 $ 18,696.8 $ Total Revenue Contribution $ 89,953.1 $ 90,078.3 $ Operating Expenses $ 89,953.1 $ 89,516.2 $ (436.9) Year End Projection: $

27 LOCALITY RECONCILIATION FEBRUARY 2019 Chesapeake FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 2,510.4 $ 1,673.6 $ 1,658.1 $ (15.5) Plus: Local Farebox $ $ $ $ 1.8 Locality Share Sub Total $ 3,257.3 $ 2,175.7 $ 2,162.0 $ (13.7) Plus: Federal Aid $ $ $ $ (17.7) State Aid $ 1,015.0 $ $ $ 10.6 Tota l Revenue Contri buti on $ 5,161.0 $ 3,445.7 $ 3,424.9 $ (20.8) Opera ti ng Expens es $ 5,161.0 $ 3,445.7 $ 3,341.3 $ (104.4) Budget Status to Date: $ 83.6 KPI's Farebox Recovery 14.5% 14.6% 15.1% Farebox as a % of Locality Share Sub Total 22.9% 23.1% 23.3% Farebox as a % of Locality Operating Share 29.8% 30.0% 30.4% PROJECTED FISCAL YEAR 2019 Chesapeake PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Locality Operating Share $ 2,510.4 $ 2,494.9 $ (15.5) Plus: Local Farebox $ $ $ 25.8 Locality Share Sub Total $ 3,257.3 $ 3,267.6 $ 10.3 Plus: Federa l Ai d $ $ $ (15.8) State Aid $ 1,015.0 $ 1,053.2 $ 38.2 Tota l Revenue Contribution $ 5,161.0 $ 5,193.7 $ 32.7 Opera ting Expens es $ 5,161.0 $ 5,169.4 $ 8.4 Year End Projection: $

28 LOCALITY RECONCILIATION FEBRUARY 2019 Newport News FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 7,220.0 $ 4,813.3 $ 4,765.4 $ (47.9) Plus: Local Farebox $ 2,473.1 $ 1,662.3 $ 1,712.8 $ 50.5 Locality Share Sub Total $ 9,693.1 $ 6,475.6 $ 6,478.2 $ 2.6 Plus: Federal Aid $ 2,697.4 $ 1,800.8 $ 1,778.4 $ (22.4) State Aid $ 3,132.1 $ 2,088.1 $ 2,168.3 $ 80.2 Tota l Revenue Contri buti on $ 15,522.6 $ 10,364.5 $ 10,424.9 $ 60.4 Opera ti ng Expens es $ 15,522.6 $ 10,364.5 $ 10,274.8 $ (89.7) Budget Status to Date: $ KPI's Farebox Recovery 15.9% 16.0% 16.7% Farebox as a % of Locality Share Sub Total 25.5% 25.7% 26.4% Farebox as a % of Locality Operating Share 34.3% 34.5% 35.9% PROJECTED FISCAL YEAR 2019 Newport News PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Locality Operating Share $ 7,220.0 $ 7,172.1 $ (47.9) Plus: Local Farebox $ 2,473.1 $ 2,620.6 $ Locality Share Sub Total $ 9,693.1 $ 9,792.7 $ 99.6 Plus: Federal Aid $ 2,697.4 $ 2,608.1 $ (89.3) State Aid $ 3,132.1 $ 3,233.9 $ Total Revenue Contribution $ 15,522.6 $ 15,634.7 $ Operating Expenses $ 15,522.6 $ 15,476.0 $ (46.6) Year End Projection: $

29 LOCALITY RECONCILIATION FEBRUARY 2019 Hampton FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 4,488.8 $ 2,992.5 $ 2,963.5 $ (29.0) Plus: Local Farebox $ 1,442.4 $ $ $ (26.1) Locality Share Sub Total $ 5,931.2 $ 3,962.0 $ 3,906.9 $ (55.1) Plus: Federal Aid $ 1,652.1 $ 1,103.0 $ 1,077.5 $ (25.5) State Aid $ 1,897.6 $ 1,265.1 $ 1,297.0 $ 31.9 Tota l Revenue Contri bution $ 9,480.9 $ 6,330.1 $ 6,281.4 $ (48.7) Opera ti ng Expens es $ 9,480.9 $ 6,330.1 $ 6,196.2 $ (133.9) Budget Status to Date: $ 85.2 KPI's Farebox Recovery 15.2% 15.3% 15.2% Farebox as a % of Locality Share Sub Total 24.3% 24.5% 24.1% Farebox as a % of Locality Operating Share 32.1% 32.4% 31.8% PROJECTED FISCAL YEAR 2019 Hampton PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Locality Operating Share $ 4,488.8 $ 4,459.8 $ (29.0) Plus: Local Farebox $ 1,442.4 $ 1,446.6 $ 4.2 Locality Share Sub Total $ 5,931.2 $ 5,906.4 $ (24.8) Plus: Federal Aid $ 1,652.1 $ 1,623.5 $ (28.6) State Aid $ 1,897.6 $ 1,976.5 $ 78.9 Tota l Revenue Contri buti on $ 9,480.9 $ 9,506.4 $ 25.5 Opera ti ng Expens es $ 9,480.9 $ 9,533.1 $ 52.2 Year End Projection: $ (26.7) 9

30 LOCALITY RECONCILIATION FEBRUARY 2019 Norfolk FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 19,243.1 $ 12,828.7 $ 12,707.5 $ (121.2) Plus: Local Farebox $ 6,702.8 $ 4,505.3 $ 4,464.9 $ (40.4) Locality Share Sub Total $ 25,945.9 $ 17,334.0 $ 17,172.4 $ (161.6) Plus : Federal Aid $ 5,128.5 $ 3,423.9 $ 3,331.9 $ (92.0) State Aid $ 7,930.1 $ 5,286.7 $ 5,427.8 $ Total Revenue Contribution $ 39,004.5 $ 26,044.6 $ 25,932.1 $ (112.5) Operating Expenses $ 39,004.5 $ 26,044.6 $ 25,533.0 $ (511.6) Budget Status to Date: $ KPI's Farebox Recovery 17.2% 17.3% 17.5% Farebox as a % of Locality Share Sub Total 25.8% 26.0% 26.0% Farebox as a % of Locality Operating Share 34.8% 35.1% 35.1% PROJECTED FISCAL YEAR 2019 Norfolk PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Local ity Operating Share $ 19,243.1 $ 19,121.9 $ (121.2) Plus: Local Farebox $ 6,702.8 $ 6,838.5 $ Local ity Share Sub Total $ 25,945.9 $ 25,960.4 $ 14.5 Plus: Federal Aid $ 5,128.5 $ 4,880.8 $ (247.7) State Aid $ 7,930.1 $ 8,094.0 $ Total Revenue Contribution $ 39,004.5 $ 38,935.2 $ (69.3) Opera ting Expens es $ 39,004.5 $ 38,445.9 $ (558.6) Year End Projection: $

31 LOCALITY RECONCILIATION FEBRUARY 2019 Portsmouth FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 2,773.2 $ 1,848.8 $ 1,831.2 $ (17.6) Plus: Local Farebox $ $ $ $ (27.5) Locality Share Sub Total $ 3,694.8 $ 2,468.3 $ 2,423.2 $ (45.1) Plus: Federal Aid $ $ $ $ 39.7 State Aid $ 1,152.9 $ $ $ 46.1 Total Revenue Contribution $ 5,836.4 $ 3,896.9 $ 3,937.6 $ 40.7 Opera ti ng Expens es $ 5,836.4 $ 3,896.9 $ 3,938.2 $ 41.3 Budget Status to Date: $ (0.6) KPI's Fa rebox Recovery 15.8% 15.9% 15.0% Farebox as a % of Locality Share Sub Total 24.9% 25.1% 24.4% Farebox as a % of Locality Operating Share 33.2% 33.5% 32.3% PROJECTED FISCAL YEAR 2019 Portsmouth PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Locality Operating Share $ 2,773.2 $ 2,755.6 $ (17.6) Plus: Local Farebox $ $ $ (15.0) Locality Share Sub Total $ 3,694.8 $ 3,662.2 $ (32.6) Plus: Federal Aid $ $ 1,034.2 $ 45.5 State Aid $ 1,152.9 $ 1,219.0 $ 66.1 Total Revenue Contribution $ 5,836.4 $ 5,915.4 $ 79.0 Operating Expens es $ 5,836.4 $ 5,953.0 $ Year End Projection: $ (37.6) 11

32 LOCALITY RECONCILIATION FEBRUARY 2019 Virginia Beach FISCAL YEAR 2019 YTD FEBRUARY 2019 (Dollars in Thousands) Annual Budget Budget Actual Variance Locality Operating Share $ 7,053.4 $ 4,702.3 $ 4,656.3 $ (46.0) Plus: Local Farebox $ 2,259.4 $ 1,518.6 $ 1,417.6 $ (101.0) Locality Share Sub Total $ 9,312.8 $ 6,220.9 $ 6,073.9 $ (147.0) Plus: Federal Aid $ 2,620.3 $ 1,749.3 $ 1,727.0 $ (22.3) State Aid $ 3,014.6 $ 2,009.8 $ 2,069.6 $ 59.8 Tota l Revenue Contri buti on $ 14,947.7 $ 9,980.0 $ 9,870.5 $ (109.5) Operating Expenses $ 14,947.7 $ 9,980.0 $ 9,812.2 $ (167.8) Budget Status to Date: $ 58.3 KPI's Farebox Recovery 15.1% 15.2% 14.4% Farebox as a % of Locality Share Sub Total 24.3% 24.4% 23.3% Farebox as a % of Locality Operating Share 32.0% 32.3% 30.4% PROJECTED FISCAL YEAR 2019 Virginia Beach PROJECTED FY19 (Dollars in Thousands) Budget Actual Variance Locality Operating Share $ 7,053.5 $ 7,007.4 $ (46.1) Plus : Local Fa rebox $ 2,259.3 $ 2,208.5 $ (50.8) Locality Share Sub Total $ 9,312.8 $ 9,215.9 $ (96.9) Plus : Federa l Aid $ 2,620.3 $ 2,556.8 $ (63.5) State Aid $ 3,014.6 $ 3,120.2 $ Total Revenue Contribution $ 14,947.7 $ 14,892.9 $ (54.8) Operating Expenses $ 14,947.7 $ 14,938.8 $ (8.9) Year End Projection: $ (45.9) 12

33 PROCUREMENTS BETWEEN $50K-$100K FEBRUARY 2019 Feb 19 Contract Number Contract Description Cost Center Funding Source Method of Procureme nt Award Amount Award Date Awarded Vendor Performance Period PO Oracle HCM ACA Legislative Patch Technology Operating Sole Source $ 50, /13/2019 Oracle America, Inc. N/A Facility Electrical System Assessment Services Facilities Operating RFQ $ 80, /28/2019 Astute Engineering, LLC 1 yr. w/1 1yr. Option 13

34 Purchase Order No.: Title: Light Rail Auxiliary Power Overhaul Price: $334,776 Acquisition Description: Award a Purchase Order (PO) for a vendor to perform twelve (12) Auxiliary Power Supply (APS) overhauls for the State of Good Repair maintenance of Hampton Roads Transit s (HRT s) Light Rail Vehicles (LRV). Background: HRT currently owns and operates nine (9) LRVs. Each LRV utilizes an APS unit that supplies the electric and electronic train equipment with standard operating voltages. The APS is a multiple power voltage converter powered by 750 Volts DC which provide three (3) output voltages as follows: Three (3) phase 460 VAC Single phase 120 VAC 29.4 VDC The LRV s have all surpassed 300,000 miles and are over eight (8) years old. The APS currently fitted on the LRVs are failing and require an overhaul to maintain a State of Good Repair. Contract Approach: A Request for Quote (RFQ) was issued on December 17, One (1) quote was received on February 12, 2019 from KB-PowerTech Corporation USA (PowerTech). After review and evaluation of the quote received, HRT staff determined that PowerTech was responsive (in compliance with submittal requirements) and responsible (capable to perform) and therefore eligible for award. PowerTech is also the Original Equipment Manufacturer of the APS and is the only known source for the APS overhauls. Based on a price analysis performed, PowerTech s quote is deemed fair and reasonable. A contractor responsibility review performed confirmed that PowerTech is technically and financially capable to provide the requested items. PowerTech is headquartered in Mount Olive, New Jersey and has provided similar materials and parts to HRT satisfactorily. Cost/Funding: Project Manager: This Purchase Order will be funded by grant funds. Wayne Groover, Senior Manager of Rail Vehicle Maintenance Contracting Officer: Fevrier Valmond, Senior Contract Specialist Recommendation: It is respectfully recommended that the Commission approve award of a Purchase Order to KB-PowerTech Corporation USA to perform auxiliary power supply overhauls for the State of Good Repair maintenance of HRT s LRVs in the total amount of $334,776.

35 Contract No: Title: Lawn and Landscaping Services (Renewal) One Base Year Price: Two Option Years Price: $242, $485, Acquisition Description: Enter into a renewal contract with a qualified Contractor to provide lawn and landscaping services at various Hampton Roads Transit (HRT) locations. Background: HRT currently has several locations, including Light Rail station platforms and right-of-ways, that require a variety of general lawn and landscaping maintenance services. Under the terms of this agreement, services will be provided on an as needed basis, and shall include new installation and maintenance of lawn areas, shrubberies, flowers and plants; fertilization, chemical applications, debris removal and weed control. The Contractor is also responsible for both snow removal and snow/ice pretreatment at passenger amenities upon request. Contract Approach: A Request for Proposals (RFP) was issued on September 20, Four (4) proposals were received on October 26, 2018 from the following firms: Bloom Lawn and Landscaping (Bloom) Greenworld P & D Lawn Care, LLC (P&D) Venture Turf Management A post-solicitation survey conducted concluded that the other firms solicited either did not possess the capability and/or capacity to meet the Scope of Work (SOW) the requirements; or, were already heavily committed and unable to handle additional work. There was no indication that a resolicitation to pursue more competition would have resulted in greater participation. After an initial review of the technical proposals received, only two (2) firms (Bloom and P&D) were deemed qualified to meet the Scope of Work (SOW) requirements. HRT staff decided that no presentations or clarifications were necessary; however, in an attempt to achieve the most competitive pricing, negotiations were conducted with both firms. Negotiations focused on clarifying assumptions made in establishing pricing and reducing the monthly price proposed for each location. At the conclusion of negotiations, Best and Final Offers (BAFOs) were requested. After a review of the BAFOs received, HRT staff determined that P&D provided the best value to HRT based on a combination of technical capability and price. P&D s pricing decreased by $30,452.25, or approximately 4%. As a result of a price analysis conducted, and the fact that the pricing was obtained in a competitive environment, P&D s BAFO is deemed fair and reasonable. A contractor responsibility review performed confirmed that P&D is both technically and financially capable to perform the work.

36 Contract No: Title: Lawn and Landscaping Services (Renewal) One Base Year Price: Two Option Years Price: $242, $485, P&D, located in Hampton, VA has provided similar services for the Salt Ponds Marina in Hampton, VA; Goodwill of Central and Coastal Virginia in Richmond, VA; and, Wayne Ford in Hampton, VA. The period of performance for this contract is one (1) base year with two (2) additional one-year options. No DBE goal was established for this solicitation. Cost/Funding: Project Manager: This contract will be funded by Operating Funds. William Collins, Facilities Maintenance Manager Contracting Officer: Fevrier Valmond, Senior Contract Specialist Recommendation: It is respectfully recommended that the Commission approve the award of a contract to P & D Lawn Care, LLC to provide lawn and landscaping services, as well as, support for severe weather events, in the not-to-exceed amount of $728, for three (3) years. P & D Lawn Care, LLC s Summary Base Year Option Year 1 Option Year 2 Total $242, $242, $242, $728, SOLICITATION RESULTS OFFEROR OFFER BEST AND FINAL OFFER Greenworld Landscaping* $371, N/A Venture Turf Management, Inc. $631, N/A P & D Lawn Care, LLC $759, $728, Bloom Lawn and Landscaping $877, $877, *Greenworld Landscaping was deemed non-responsive.

37 TRAC Report March 2019 HRT s Transit Riders Advisory Committee (TRAC) met on March 6, 2019, in Norfolk. Antoinette White, Manager of Service Planning, provided a presentation on service changes effective May 19 th. Rodney Davis, Director of Customer Relations, provided an update on the Transit Transformation Project and an overview on the ID badge program. During the roundtable, TRAC representatives reported on specific observations pertaining to route detours, security and safety at transit and transfer centers, and requirements for transit center repairs. Observations were addressed, or are being addressed by the staff. Also, the Portsmouth representative recommended the consideration of a ferry between Portsmouth and Newport News. The next TRAC meeting will be held in Hampton on May 8, 2019.