Final Agenda As of Friday, April 22, 2016

Transcription

1 Final Agenda As of Friday, April 22, 2016 Monday, April 25 2:00pm 6:30pm 2:00pm 2:45pm Registration Navarro Foyer 101 Overview Sessions Join IRI, DTCC and ACORD for an update on today s industry workgroups and initiatives, and to discuss how these groups are active in the annuity industry. This session is a preamble for the conference to ensure new attendees or individuals not currently active have a foundational understanding of topics being covered throughout the conference. Moderator: Sandy Hampel, Director, L&A Implementations, ACORD Natalie Wood, Director, Senior Relationship Manager, DTCC Jim Young, Vice President, Operations and Technology, Insured Retirement Institute (IRI) 3:00pm 5:00pm Department of Labor Fiduciary Rule Working Sessions Department of Labor Fiduciary Rule Working Sessions are open to all conference attendees to connect and collaborate with industry peers regarding DOL Fiduciary rule. This time will be a blend of educational and working sessions to share interpretations, challenges, and plans of action by area of responsibility. This will be the place to connect with your industry peers facing the common challenges of operationalizing the new fiduciary rule. Moderator: Jason Berkowitz, Vice President and Counsel Regulatory Affairs, Insured Retirement Institute (IRI) Karen Alvarado, Assistant Vice President Technology Compliance and Audit Pacific Life Rob Dearman, Senior Vice President, Advisory Practice and Platforms Strategy National Planning Holdings Jackson National Life Beth Maziad, Senior Vice President, Raymond James Dan Surber, Vice President of Operations, AIG Annuities Patricia Thompson, Director, Regulatory Compliance, Pacific Life Jim Young, Vice President of Operations and Technology, Insured Retirement Institute (IRI) 1

2 5:00pm 5:45pm 5:45pm 6:30pm First Timers Reception Is this your first time attending? We would love to welcome you to a first timer s reception that will help get you acquainted with the coming days of the conference and meet each of the vendors in attendance. Welcome Reception in Exhibit Hall Innovation Exchange Sponsored by Vertafore and Cooperative Technologies Tuesday, April 26 7:30am 6:30pm 7:30am 8:30am 8:30am 9:15am Registration Navarro Foyer Networking Breakfast Welcome Remarks Lee Covington, Senior Vice President and General Counsel Insured Retirement Institute (IRI) Christopher Poisella, Director, ecommerce, Prudential Senior Steering Committee Chair, Operations & Technology 16 Jim Young, Vice President, Operations and Technology, Insured Retirement Institute (IRI) 9:15am 9:40am Annuity Industry Three Year Technology Roadmap The IRI Ops & Tech Senior Steering Committee (SSC) and Ops & Tech Working Groups have accelerated the pace of change for annuity industry. Achieving Straight Through Processing is nearly a reality learn what is next for the industry with a summary of the SSC IRI Ops & Tech 3-Year Technology Roadmap. Jim Young, Vice President, Operations and Technology, Insured Retirement Institute (IRI) 9:40am 10:30am Industry Keynote Improve Your Most Valuable Asset You Jimmy Pomerance, Chief Executive Officer,!mpact Speakers will join us to discuss three topics; the Body, the Mind, and the Soul. Jimmy will discuss various subjects such as eye contact, voice modulation, movement, and hand gestures. He will explore how to compose and present your desired remarks in a way that makes it easy for the listener to 2

3 follow, retain and repeat what they have heard. Jimmy s conclusion will talk about passion, humor, stories, and how intangibles can make the speaker unique. Jimmy Pomerance, Chief Executive Officer,!mpact Speakers 10:30am 11:00am Networking Break with Exhibitors 11:00am 11:30am Vendor Showcase Each Ops & Tech attendee is invited to an opportunity to an interactive session with IRI Preferred Vendor Partners to learn about their unique solutions to our industry s challenges. This format is designed for presentation to allow attendees to hear a deeper dive value proposition for leading technologies and services. Cheri DeBoer-Stinson, Director of Business Development, Cooperative Technologies, Inc. with contributions from JP Murphy of Nationwide and Katherine Dease of Insurance Technologies. Tim Owen, Vice President, Product Management Vertafore Sircon Solutions, Vertafore 11:30am 12:00pm DOL Fiduciary Rule Working Sessions Synopsis Learn about the impacts, potential solutions and next steps identified during the preconference small-group DOL working sessions. The findings of each small-group s area of focus will be presented to the full Ops & Tech community in what promises to be an insightful presentation. Karen Alvarado, Assistant Vice President Technology Compliance and Audit, Pacific Life Rob Dearman, Senior Vice President, Advisory Practice and Platforms Strategy National Planning Holdings Jackson National Life 12:00pm 1:30pm 12:15pm 1:15pm Networking Lunch with Exhibitors Birds of a Feather Madero 3

4 1:30pm 2:15pm Break-out Sessions IRI Ops & Tech 3 Year Roadmap Q&A Working Group Chairs Encino Moderator: John Pereira, Manager, Process Management, ecommerce Operations, Prudential Jennifer Cogdell, Relationship Management, Individual Annuity Operations Financial Group Cheri DeBoer-Stinson, Director of Business Development Cooperative Technologies, Inc. Fran Forslund, Technology Services, B2B Program Lead, Transamerica Ellen Hoover, Director, Analytics and Work Force Management, Lincoln Financial Group Brent Osborne, IAO Client Solutions, Lincoln Financial Group Tim Owen, Vice President, Product Management Vertafore Sircon Solutions Vertafore Pam Simonds, Business Lead, Vertex Inc., an Ebix Consulting Firm Jeanann Smith, Director, Product Management, Insurance & Retirement Services DTCC Greg Street, Manager, Insurance & Annuity Operations, Raymond James DOL Fiduciary Rule Distributor Implementation Session Sabino Moderator: Rob Dearman, Vice President, Strategic Initiatives, Jackson National Life Insurance Company Jason Berkowitz, Vice President and Counsel Regulatory Affairs, Insured Retirement Institute (IRI) Kathi Carter, Vice President, Annuity Marketing Supervisor, Stifel Barb Smith, Vice President, Pershing Kelly Tate, Annuity Product Leader Insurance & Annuity Products, Edward Jones Annuity Business Process Outsourcing (BPO) & Back-Office Technology Best Practices Moderator: Cynthia Price, Service Relationship Manager, Prudential Jeremy Stephenson, Head of Business Development Operations, Sammons Financial Group Mike Risley, President, Life Division, CSC 2:15pm 2:30pm 4 Transition Break

5 2:30pm 3:15pm Break-out Sessions IRI Ops & Tech 3 Year Roadmap Q&A Working Group Chairs Encino Moderator: John Pereira, Manager, Process Management, ecommerce Operations, Prudential Jennifer Cogdell, Relationship Management, Individual Annuity Operations, Lincoln Financial Group Cheri DeBoer-Stinson, Director of Business Development Cooperative Technologies, Inc. Fran Forslund, Technology Services, B2B Program Lead, Transamerica Ellen Hoover, Director, Analytics and Work Force Management, Lincoln Financial Group Brent Osborne, IAO Client Solutions, Lincoln Financial Group Tim Owen, Vice President, Product Management Vertafore Sircon Solutions Vertafore Pam Simonds, Business Lead, Vertex Inc., an Ebix Consulting Firm Jeanann Smith, Director, Product Management, Insurance & Retirement Services DTCC Greg Street, Manager, Insurance & Annuity Operations, Raymond James DOL Fiduciary Rule Carrier Implementation Session Sabino Join this session for a guided panel discussion exploring carrier similarities and differences in responding to the DOL Fiduciary rule. This group of panelist will share insight on how the work is being determined, structured, prioritized, and ultimately executed upon within their organizations. Recognizing the many touchpoints within our industry ecosystem, this panel will also discuss collaboration best practices for the good of the community and the customer. Join the discussion to hear from your carrier peer group and for the opportunity to share your insight. Moderator: Karen Alvarado, Assistant Vice President Technology Compliance and Audit, Pacific Life Rick Heil, Managing Director, Res Novae Group Eric Michaud, Director Operations Relationship Management, New York Life David Cook, Product Director, Nationwide Dan Surber, Vice President of Operations, AIG Annuities 5

6 Government Affairs Landscape Jason Berkowitz, Vice President and Counsel Regulatory Affairs, Insured Retirement Institute (IRI) 3:15pm 3:30pm 3:30pm 4:15pm Transition Break Break-out Sessions Licensing & Appointments Automation Sabino Moderator: Tim Owen, Vice President, Product Management Vertafore Sircon Solutions, Vertafore Sandy Hampel, Director, L&A Implementations, ACORD Mark Jiron, Senior Vice President Operations Manager Annuity Commissions & Insurance Licensing, Wells Fargo Jim Quinn, AVP, Producer Services, Voya Jeanann Smith, Director, Product Management, Insurance & Retirement Services DTCC 1035 Automation Encino Moderator: Cheri DeBoer-Stinson, Director of Business Development, Cooperative Technologies, Inc. Katherine Dease, Vice President, Product Management, Insurance Technologies Zachary Dunkin, Director, Business Relationship Management, Voya Ellen Hoover, Director, Analytics and Work Force Management, Lincoln Financial Group JP Murphy, Director, IT Business Consulting, Nationwide Maryanne O Brien, Lead Manager, RSS, AXA Joe Terry, Chief Supervision Officer, AIG Advisor Group 6

7 Annuity Business Process Outsourcing (BPO) & Back-Office Technology Best Practices Moderator: Cynthia Price, Service Relationship Manager, Prudential Jeremy Stephenson, Head of Business Development Operations, Sammons Financial Group Mike Risley, President, Life Division, CSC 4:15pm 4:30pm 4:30pm 5:15pm Transition Break The Impact of Industry Automation. During this presentation by Bob Gager, Director, Relationship Management of Lincoln Financial Group, finds out how impactful today s automated annuity order entry technology is for NIGO reduction, and learn just how impactful our industry s next three automation projects will be to your business! Robert Gager, Relationship Management, Lincoln Financial Group 5:15pm 6:30pm Reception in Exhibit Hall Innovation Exchange Hidalgo Sponsored by DTCC Wednesday, April 27 7:30 12:30pm Registration Navarro Foyer 7:30 8:30am Working Breakfast Insurer and Distributor DOL Implementation Round-Up 8:30 8:45am General Session Welcome Remarks 8:45 9:00am Transition Break Christopher Poisella, Director, ecommerce, Prudential, Senior Steering Committee Chair, Operations & Technology 16 7

8 9:00 9:45am Break-out Sessions The Future of Annuity Technology Sabino Moderator: Chad Ross, Director Broker Dealer Services, Pacific Life Corey Fiedler, Senior Director, Product Management, Broadridge Regulatory Data and Communications, Broadridge Michelle Jackson, Vice president, Strategy and Development, Broadridge Data and Communications, Broadridge David Lione, Senior Enterprise Account Director, Open Market Licensing and Appointment Automation Encino Moderator: Tim Owen, VP, Product Management Vertafore Sircon Solutions, Vertafore Sandy Hampel, Director, L&A Implementations, ACORD Mark Jiron, Senior Vice President Operations Manager Annuity Commissions & Insurance Licensing, Wells Fargo Jim Quinn, AVP, Producer Services, Voya Jeanann Smith, Director, Product Management, Insurance & Retirement Services DTCC E-signature Automation Moderator: Pem Guerry, Executive Vice President, SIGNiX Margoth Garcia, Operations Relationship Manager, New York Life Brett Mendenhal, Director, Strategic Partners, isign Solutions Inc. Brent Osborne, IAO Client Solutions, Lincoln Financial Group 8

9 10:00 10:45am Break-out Sessions The Future of Annuity Technology Sabino Moderator: Chad Ross, Director Broker Dealer Services, Pacific Life Corey Fiedler, Senior Director, Product Management, Broadridge Regulatory Data and Communications, Broadridge Michelle Jackson, Vice president, Strategy and Development, Broadridge Data and Communications, Broadridge David Lione, Senior Enterprise Account Director, Open Market 1035 Automation Encino Moderator: Cheri DeBoer-Stinson, Director of Business Development, Cooperative Technologies, Inc. Katherine Dease, Vice President, Product Management, Insurance Technologies Zachary Dunkin, Director, Business Relationship Management, Voya Ellen Hoover, Director, Analytics and Work Force Management, Lincoln Financial Group JP Murphy, Director, IT Business Consulting, Nationwide Maryanne O Brien, Lead Manager, RSS, AXA Joe Terry, Chief Supervision Officer, AIG Advisor Group E-Signature Automation Moderator: Pem Guerry, Executive Vice President, SIGNiX Margoth Garcia, Operations Relationship Manager, New York Life Brett Mendenhal, Director, Strategic Partners, isign Solutions Inc. Brent Osborne, IAO Client Solutions, Lincoln Financial Group 10:45 11:15am Coffee Break with Exhibitors 9

10 11:15 11:45am DOL Fiduciary Rule Carrier and Distributor Conference Synopsis IRI Ops & Tech 2016 is highlighted by opportunities for advancement in knowledge of the DOL Fiduciary Rule and changes to Prohibited Transaction Exemptions. During this session, industry leaders will provide a summary of the important next steps for the Ops & Tech community. Karen Alvarado, Assistant Vice President Technology Compliance and Audit, Pacific Life Kathi Carter, Vice President, Annuity Marketing Supervisor, Stifel 11:45 12:15pm General Session Wrap-up and Closing Remarks IRI Ops & Tech Senior Steering Committee Chair, Chris Poisella, Director, ecommerce, Prudential, and Vice Chair, Joe Terry, Chief Supervision Officer, AIG Advisor Group, will share the key findings, hot-button items and opportunities for our industry. Christopher Poisella, Director, ecommerce, Prudential Senior Steering Committee Chair, Operations & Technology 16 1:00 2:30pm IRI Ops & Tech Senior Steering Committee Meeting (Committee Members Only) Camino Real 10