Features offered by BU for the Network for inbound parcels - November 2017

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1 Features offered by BU for the Network for inbound parcels - November 2017 Austria Belarus Belgium Bosnia Herzegovina Bulgaria Croatia Czech Republic Denmark Estonia Cash On Delivery, from BeLux, DE, NL N N, only for RO, from SI and HU N N Option Saturday delivery (primetime), in Minsk only, from NL & LU N (to bigger cities) N N Sunday delivery N N N N N N N N N Service Return / Collection on Request N Predict N N N Pickup parcelshop N N (Service point) Alternative place of delivery (chosen by consignee via Predict or after first attempt when available) Neighbour N N N N Safeplace N N N N N Different address N N N Automatic redirection after first attempt Pickup parcelshop N, for 2C parcels N N N N (Service point) N Other location N N N N N N N (Service point) N Number of delivery attempts BtoC (up to) Number of delivery attempts BtoB (up to) Delivery Process Calling card left for failed deliveries N N Maximum number of working days for the last redelivery 7 30 calendar days

2 Finland (Chronopost) (DPD) Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway N N N, for CLASSIC EUROPE N N N, from AT, BE, DE, LU N N N N N N N, from BE & NL, from BE & LU N N N N N N N N N N N N N N N y N N N N N N N N N N N N N N N N N N N N N N N N N N N (Service point) N, if consignee's or SMS available N N N N N, for 2C parcels, for 2C parcels (Service point) (Service point) N N N N N N N N N N (Service point) 1, but only after consignee's response to notification , but only after consignee's response to notification N by and 3 by sms 14

3 Poland Portugal Romania Russia Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey Ukrainia United Kingdom N N N, from HR, HU N N, but only with DPD CH labels N N N N N N N N N N N N N N N N N N N N N N, via Predict & upgrade fees apply, via Predict & upgrade fees apply N N N N N N N N N N N (Service point) N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N, for 2C parcels (Service point) N N N, only after 2nd attempt N N N N N N N N (Service point) N N N N , but only after consignee's response to notification N N N N 5*

4 List of good excluded - November 2017 Austria Belarus Belgium (i) Parcels that are not packed and labelled in accordance with Sections 5.1 and 5.2; bundled parcels in which two or more parcels are bundled together and marked with only one parcel label; parcels that exceed the dimensions referred to in Section 5.1 (ii) Dangerous goods, hazardous goods and flammable goods, including but not limited to: dangerous or hazardous wastes, medical wastes, hypodermic needles and syringes, firearms, weapons, ammunitions, explosives, fireworks, chemicals, acidic, corrosive or irritant substances, except LQ, except LQ and EQ (iii) Batteries, except LQ N, except LQ (iv) Tobacco products N (v) Works of art, jewelry (including watches), precious metals (including gold or silver items), precious stones, real pearls, glass or any articles (or part of them) that are made up of glass, porcelain, earthenware or other similar materials, antiqs, carpets, furs or any other valuables (vi) Cash, coins, collectable coins and stamps (vii) Documents which can be exchanged for cash or goods (for example cheques, vouchers with a face value, credit notes, bonds, printed shares, currency paper money and negotiable instruments equivalent to cash admission tickets and gambling tickets) (viii) Alcohol including wines, beers and spirits N N N, if not correctly packed (ix) Liquids of any kind and ice N N N, with respect for ADR/LQ (x) Televisions or monitors with screens larger than 37 cm N (depends on girth) N N (xi) Body parts or human remains, living or dead animals, fish or birds, or any living organism of any type (including seeds, trees and plants) and frozen or perishable food (xii) Any goods prohibited by the law or regulation of any government or public or local authority of any country where the goods are carried (xiii) Any goods which require temperature controlled transport (xiv) Parcels and goods the transportation of which is subject to the obtaining of a license by the Service Provider or any DPD Network Member and/or which do not meet the requirements of the international conventions or the statutory regulations of the respective country of expedition, dispatch, transit or destination or which require special permits (import or export) (xv) Parcels that require a declaration of value pursuant to Art. 24 CMR or the declaration of special interest in delivery pursuant to Art. 26 Paragraph 1 CMR; goods that require a declaration of value or a declaration of a special interest in delivery pursuant to Art. 22 Warsaw Convention / Art. 22 Montreal Convention (xvi) Tenders, pre-qualification dossiers in the context of allocation of contract and copies of examination papers N N (xvii) Parcel of a value higher than LQ means the limited quantity as defined in the ADR (The European Agreement concerning the International Carriage of Dangerous Goods by Road)

5 Bosnia Herzegovina Bulgaria Croatia Czech Republic Denmark Estonia Finland (Chronopost) (DPD) Germany Greece Hungary Ireland N N N N N N N, except special agreement with Consignor for HAZ, except special provision 188 N N N, except lithium batteries for mobile phones N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N N , ,

6 Italy Latvia Lithuania Luxembourg Netherlands Norway Poland Portugal Romania Russia Serbia Slovakia Slovenia N N, except LQ, except LQ and EQ, except ADR LQ, except LQ N, except car batteries, except LQ N N, except ADR LQ N N N N N N N, if not correctly packed N, with respect for ADR/LQ N, as long as it isn't ADR or LQ, and no ice N N N N N N N N, except ice N N N N N N N N N N N N N N N N N N N N N N 100,

7 Spain Sweden Switzerland Turkey Ukrainia United Kingdom N N, except LQ N, except LQ N N N N N N N N N N N N N, accept screens larger than 37cm, but not exceeding 93cm N N N N, if licence is provided N N N N N ,

Features offered by BU for the Network for inbound parcels - December 2016

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