TIRUMALA TIRUPATI DEVASTHANAMS: TIRUPATI TENDER DOCUMENT FOR

Transcription

1 TIRUMALA TIRUPATI DEVASTHANAMS: TIRUPATI TENDER DOCUMENT FOR "PROVIDING FACILITY MANAGEMENT SERVICES FOR HOUSE KEEPING, SANITATION AND MAINTENANCE OF S.V. TEMPLE AND TTD KALYANAMANDAPAM AT BENGALURU IN KARNATAKA STATE for "

2 ISSUE LETTER OF TENDER DOCUMENT Name of Work: PROVIDING FACILITY MANAGEMENT SERVICES FOR HOUSE KEEPING, SANITATION AND MAINTENANCE OF S.V. TEMPLE AND TTD KALYANAMANDAPAM AT BENGALURU IN KARNATAKA STATE for Tender Document No. 130/SE-I/TTD/TPT/ One set of Tender document consist of two parts as per Master Index is issued to: M/s An amount of Rs. /- ( only) towards Tender Document Fee (Non- refundable) have been paid in the form of Bank Demand Draft (DD)/Banker s Cheque (BC) no dated in favour of The Executive Officer, TTD, payable at Tirupati. Date: Superintending Engineer I T.T.Devasthanams Tirupati

3 MASTER INDEX PROVIDING FACILITY MANAGEMENT SERVICES FOR HOUSE KEEPING, SANITATION AND MAINTENANCE OF S.V. TEMPLE AND TTD KALYANAMANDAPAM AT BENGALURU IN KARNATAKA STATE for

4 MASTER INDEX NAME OF WORK: PROVIDING FACILITY MANAGEMENT SERVICES FOR HOUSE KEEPING, SANITATION AND MAINTENANCE OF S.V. TEMPLE AND TTD KALYANAMANDAPAM AT BENGALURU IN KARNATAKA STATE for (TENDER DOCUMENT NO.:_ 130/SE-I/TTD/ ) PART I : TECHNICAL BID S.NO. DESCRIPTION PAGE NO. 1. COVER PAGE 2. MASTER INDEX 3. NOTICE INVITING TENDER 4. INSTRUCTION TO TENDERERS 5. PROPOSAL FORMS 6. GENERAL CONDITIONS OF CONTRACT & ANNEXURES PART II : BILL OF QUANTITIES S.NO. DESCRIPTION PAGE NO. 1. BILL OF QUANTITIES

5 TIRUMALA TIRUPATI DEVASTHANAMS TIRUPATI NOTICE INVITING TENDER (NIT) Tender document No. Name Of Work Period of Contract Form of Contract Date & Time Of Pre-bid meeting Date & Time Of Submission of Tender Date & Time For Opening of Tender a) Technical Bid b) Financial Bid Cost of Tender document (Non-refundable) to be paid in the shape of Demand Draft in favour of Executive Officer, TTD, Tirupati 130/SE-I/TTD/ PROVIDING FACILITY MANAGEMENT SERVICES FOR HOUSE KEEPING, SANITATION AND MAINTENANCE OF S.V. TEMPLE AND TTD KALYANAMANDAPAM AT BENGALURU IN KARNATAKA STATE for Months Lump Sum at A.M. (IST), in the chambers of the Chief Engineer, TTD, Tirupati upto 3.00 PM Technical Bid will be opened on at 3.15 P.M (IST) After evaluation of technical bid, the financial bid will be opened. The date of opening of financial bid will be intimated separately. Rs.5,000/- The tenderer can download the tender document from or obtain the tender document from the O/o Superintending Engineer I, TTD, TTD Administrative Building, K.T.Road, Tirupati , upon payment of the bid cost by Demand Draft In case of downloaded document from the tenderer shall submit the cost of bid document by way of Demand Draft / Pay order applicable at Tirupati drawn in favour of the Executive officer, TTD, Tirupati issued by scheduled banks and along with the bid responses. The cost of bid document is non-refundable. Superintending Engineer-I, Tirumala Tirupati Devasthanams, T.T.D. Administrative Building, K.T. Road, Tirupati Andhra Pradesh. Tel No.: (0877) , , Fax : (0877)

6 NOTICE INVITING TENDER DOMESTIC COMPETITIVE BIDDING (To be put up in website) WORKS: PROVIDING FACILITY MANAGEMENT SERVICES FOR HOUSE KEEPING, SANITATION AND MAINTENANCE OF S.V. TEMPLE AND TTD KALYANAMANDAPAM AT BENGALURU IN KARNATAKA STATE for TENDER DOCUMENT NO. : 130/ S E - I / T T D / BRIEF SCOPE OF WORK 1.1 Cleaning the Temple area and keeping it neatly from the morning 5.00 AM to 9.00 PM. 1.2 Providing lift operator for the Temple from 5.00 AM to 9.00 PM. 1.3 Providing of Electrician, A.C. Mechanic, Plumber, Carpenter, Mason scavenger as per necessity. 1.4 Cleaning of dining hall, marriage hall and mini function hall, kitchen, wash areas before and after marriage / any function / if vacant once in two days. 1.5 Cleaning of common areas, terraces and surrounding areas daily. 1.6 Providing lift operators for the Kalyanamandapam (3 lifts) from 5.00 AM to 9.00 PM. 1.7 Cleaning of Rooms, changing of linen sanitation of rooms. 1.8 Procuring of bed spreads, pillow covers, buckets, dust bins, foot mats, mugs etc., periodically and cleaning of office rooms in the temple and kalyanamandapam daily. 2.0 SALIENT FEATURES OF TENDER DOCUMENT i) Name of Work : Providing facility management services for House Keeping, Sanitation and maintenance of S.V. Temple and TTD Kalyanamandapam at Bangalore in Karnataka State. ii) Tender Fee : Rs. 5,000 /-(Rupees five thousand only) iii) Earnest Money Deposit : Rs.50,000/- (Rupees fifty thousand only) iv) Service Period : 2 (Two) Years v) Sale Period : TO u p t o 5PM I S T

7 vi) vii) Last Date and Time (Deadline) for Receipt of Bid Date, Time & Place for Opening of Bid (Techno-Commercial Part) : up to 3 PM (IST) : at 3.15PM (IST), In the presence of Tenderer s Representatives / authorized persons at following address: Superintending Engineer I, Tirumala Tirupati Devasthanams T.T.D.Administrative Building, K.T.Road, Tirupati , Andhra Pradesh. viii) Last Date for receipt of Tenderer s Queries : up to 5 PM (IST) ix) Date & Time of Pre-Bid Meeting : A.M (IST) at x) Venue of Pre-Bid Meeting : O/o Chief Engineer, TTD Admin Building, K.T Road, Tirupati, Andhra Pradesh Contact : P.A to S.E-I, TTD, Tirupati - Cell No xi) Bid to be submitted at : O/o Superintending Engineer I, Tirumala Tirupati Devasthanams T.T.D.Administrative Building, K.T.Road, Tirupati , Andhra Pradesh. Contact : P.A to S.E-I, TTD, Tirupati.

8 3.0 QUALIFICATION CRITERIA Agencies intending to participate shall fulfill the following qualification criteria: 3.1 EXPERIENCE CRITERIA Minimum 5 years experience in the field of providing complete FMS The firm shall be registered / incorporated in India The firm/organization should have proven capabilities of providing complete FMS for the rest house or rest houses or hostel or hotel or hospital of reputed organisations with a minimum number of 50 rooms or A.C. Function hall/a.c. Kalyanamandapam or Auditorium in each location for at least 3 (THREE) reputed large organizations in India during the last three years. The experience furnished will be judged based on the nature of work done, documentation submitted, payment received based on the payment certificates and bank scrolls type of organisation to which the services were extended. Acceptance / rejection of the experience certificates are at the sole discretion of TTD based on TTD s perception Valid Registration of firm with ESI & EPF and Central Excise for Service Tax Registration under Labour laws Permanent Account Number issued by Department of Income Tax. 3.2 Financial Criteria a) Annual turnover during the last 5 (FIVE) financial years should be not less than Rs.100 lakhs (average). The turnover should be exclusively from FMS contracts. This should be clearly indicated and to be proved by the applicant ( to ) as applicable. 3.3 In house works / Self certification of works will be not accepted. Agreement copies and work orders will also not be considered. 3.4 Documents Required a) Brief description of the company/organization/firm including its structure and the number of employees. b) Name and complete address of the organization including branches if any. c) Status of the organization: Proprietor/Partnership/Regd. Company. d) The Experience Certificates shall be issued only by the competent authorities i.e., not less than the agreement concluding authority (copy of agreement shall be enclosed). e) Bankers and their Addresses. f) Reference list of major clients with the contact details performed during the last five years giving the nature and scope of services, method and technology applied, manpower deployed, total value of the contract and other relevant details.

9 g) Completion certificate from 3 (THREE) organizations for whom the service provider has provided similar FMS along with scope and nature of FMS and contract value from the Agreement Concluded Authority with the copy of Agreement. The details shall also include payment received certificate and bank scrolls. h) Attested copies of Firm Registration Certificate, recent IT Assessment Order, PAN/TIN Card, Service Tax Registration Certificate, PF and ESI Registration Certificates. i) Attested copies of Registration Certificate and License from the licensing officer under Contract Labour (Regulation and Abolition) Act, 1970 to carry out FMS as described earlier. j) List of full-time key-employees with qualifications, experience (only senior & middle management) and the number of years of service in the organization. k) Attested copies of Income Statement and Balance Sheet of the firm/company and Turnover from FMS activities for the last 5 (FIVE) years ( to ) as applicable. l) List of equipment along with manufacturer details and number of units that will be deployed for the work. m) Declaration as detailed in Form H. 4.0 SUBMISSION OF BID: 4.1 The Tender document shall be submitted in four Envelopes as detailed below and properly sealed: Envelope 1: The envelope shall be superscribed on the top of cover as Technical bid, shall consists of the following: (a) Complete set of Tender documents (Technical Bid only), duly filled in and signed by the tenderer on all pages (including Schedules and Annexures). (b) Earnest Money Deposit as stated hereunder by Demand Draft (DD) obtained from any Scheduled Bank drawn in favour of the EXECUTIVE OFFICER, TTD, TIRUPATI. E.M.D. : Rs.50,000/- ( [Refer clause 5.0]) (c) Tender document fee (if downloaded from Web site) by Demand Draft (DD) obtained from any Scheduled/Nationalized Banks drawn in favour of the EXECUTIVE OFFICER, TTD, TIRUPATI. Envelope 2: The envelope shall be superscribed as Qualification of Tenderer, complete set of documents listed under 3.1 to 3.4 under the caption qualification criteria with all supporting documents duly filled in and signed by the tenderer on all pages. The documents such as experience certificates, copies of agreement, financial turn over, copies of PAN, Service tax registration, PF & ESI registration, etc., shall be submitted along with proper attestations.

10 Envelope 3: The envelope should be super scribed as Financial bid (Price bid), Complete set of Financial Bid (Price Bid) of the tender document and copy of the minutes of the pre bid meeting duly signed by the tenderer on all pages. Envelope 4: The envelope should contain all the above three sealed envelopes and shall be superscribed on top of the cover with the name of work. 5.0 EARNEST MONEY DEPOSIT Tenderers have to deposit EMD for Rs.50,000/- by way of Demand Draft obtained from any Scheduled Bank drawn in favour of EXECUTIVE OFFICER, TTD, TIRUPATI along with the tender. The Demand Draft towards EMD can be initially for 3 months and the same shall be extended up to tender validity period as and when required by TTD. No Cheque will be accepted. The EMD does not bear any interest. If TTD cancels the tender on any administrative reason the EMDs of all the tenderers will be refunded. EMD will be forfeited in the event of any refusal or delay on the part of the successful tenderer to accept the offer of award of work or sign and execute the contract on acceptance of his tender. EMD shall also be liable for forfeiture in case the contractor delays the commencement of work as per the contract. EMD of unsuccessful tenderers will be refunded after expiry of tender validity period or after finalization of tenders whichever is earlier. EMD of successful tenderer will be retained as security deposit. The successful tenderer has to pay further EMD at the rate of 2.5 % of Tender Contract Value, less the EMD already paid at the time of tender, by Demand Draft from any Schedule bank drawn in favour of E.O., TTD, Tirupati at the time of concluding the agreement. The successful tenderer has to pay an Additional Security Deposit of 2.5% of the contract value over and above EMD in the form of Demand Draft or Bank Guarantee from any Schedule bank valid for a period 30 months in favour of Executive Officer, TTD. The department will retain from each payment due to the contractor at the rate of 5% (FSD) from running bills until completion of the whole of the work. On satisfactory completion of the whole work, the EMD, ASD & FSD will be refunded or the corresponding bank guarantees will be released after the completion of the contract period subject to the condition that the contractor hand over the furniture, fittings, linen and other inventory of articles in good condition to the satisfaction of the department and also on submission of NO DUE certificate from the concerned departments.

11 INSTRUCTIONS TO TENDERERS

12 TABLE OF CONTENTS 1.0 GENERAL 1.1 Introduction 1.2 Confidentiality of Document 1.3 Cost of Bidding 1.4 Site Visit 2.0 TENDER DOCUMENT, CLARIFICATION AND AMENDMENT 2.1 Tender Document 2.2 Pre-Bid meeting and Clarification Requests by Tenderer 3.0 PREPARATION OF BIDS 3.1 Joint Venture / Consortium Bids 3.2 Language of Bid 3.3 Compliance to Tender Document Requirement 3.4 Unsolicited Post Tender Modifications 3.5 Documents Comprising the Bid 3. 6 Bid Prices 3.7 Currencies of Bid & Payment 3.8 Arrangement of Bid 3.9 Bid Validity 3.10 Earnest Money Deposit/ Bid Security 4.0 SUBMISSION OF BID 4.1 All Pages to be Initialed

13 4.2 One Bid Per Tenderer 4.3 Date, Time & Place of Submission 5.0 BID OPENING AND EVALUATION 5.1 Opening of Envelopes 1 & 2 (Technical Bid) 5.2 Clarification & Additional Information 5.3 Opening of Envelope 3 (Price Part of Bid) 5.4 Evaluation and Comparison of Priced Bid 5.5 Process to be confidential 5.6 TTD s Right to accept or reject a bid 6.0 AWAR D OF WORK 7.0 Retired Government Officers 8.0 Abnormal Rates

14 1.0 GENERAL 1.1 Introduction Tirumala Tirupati Devasthanams (TTD) invites sealed tenders from established and reputed professional firms/organizations, who are engaged and having experience in Facilities Management Services (FMS) to express their interest to Providing facility management services for House Keeping, Sanitation and maintenance of S.V. Temple and TTD Kalyanamandapam at Bengaluru in Karnataka State for (Rooms areas 541 Sqm, Toilet areas 261 Sqm, Common areas (Temple, Kalyanamandapam, Mini function hall, Dining Hall, offices, kitchen etc.,) Sqm, surrounding areas 2164 Sqm, Terrace area 1199 Sqm It shall be tenderer's responsibility to have thorough understanding of the reference documents, work areas, site conditions and specifications included in the Tender Document. 1.2 Confidentiality of Document Tenderer shall treat the Tender Document and contents thereof as confidential. If at any time, during the bid preparation stage, tenderer decides to decline to bid, all documents must be immediately returned to TTD. 1.3 Cost of Bidding 1.4 Site Visit All direct and indirect costs associated with the preparation and submission of bid (including clarification meetings and site visit, if any), shall be to Tenderer s account and TTD will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process. Tenderer is advised to visit and examine the site, its surroundings and familiarize himself with the existing facilities and environment, and collect all other vital information which he may require for preparing and submitting the bid and entering in to the Contract. Claims and objections due to ignorance of existing conditions or inadequacy of information will not be considered after submission of the bid and during implementation. The site of Work is located at B e n g a l u r u, Karnataka state. Any loss to the property/ life of the prospective tenderer due to prospective tenderer s negligence shall be the prospective tenderer s responsibility. Prospective tenderer shall keep

15 TTD indemnified from any legal consequences arising there from. 2.0 TENDER DOCUMENT, CLARIF ICATION AND AMENDMENT 2.1 Tender Document The Tender Document shall consist of the following and should be read in conjunction with any amendment issued subsequently. i) Notice Inviting Tender (NIT). ii) Instructions to Tenderers and its attachments. iii) General Conditions of Contract and its Annexure. iv) Technical Specifications / Standards, if any v) Drawings, if any. vi) Price Bid The Tenderer is expected to examine the Tender Document, including all instructions, terms, specifications and drawings in the Tender Document. Failure to furnish all information required as per the Tender Document or submission of a bid not substantially responsive to the Tender Document in every respect could result in rejection of the Bid. Tender documents once issued are non-transferable in other name and shall at all times remain the exclusive property of TTD with a license to the Tenderer to use the Tender Documents for the limited purpose of submitting the bid. 2.2 Pre bid meeting and Clarification Requests by Tenderer: The details presented in this Tender Document have been compiled with all reasonable care. However, it is the Tenderer s responsibility to ensure that the information provided is adequate, clearly understood and it includes all documents as per the Index. Tenderer shall examine the Tender Document thoroughly in all respects and if any conflict, discrepancy, error or omission is observed, Tenderer may request clarification in the pre-bid meeting. Pre-bid meeting will be held at the Office of the Chief Engineer, TTD, Tirupati on at A.M. (IST). All the tenderers should attend the same duly submitting their points which require clarification in writing. The queries received within due date will only be considered. Clarifications furnished in the pre-bid meeting will be the part of the bid document. The minutes of the pre-bid meeting will be communicated to all the tenderers who participate the pre-bid meeting. Also a copy of the same will be published as corrigendum in the TTD web site The minutes of the pre-bid meeting shall be submitted along with bid document duly signed in all pages, failing which, the tenders are liable for rejection. Not attending the meeting, does not relieve the tenderers from the decisions taken at the pre-bid meeting. The response to queries / clarifications of the tenderers shall not form part of Tender Document unless issued as an Amendment/Addendum.

16 3.0 PREPARATION OF BIDS 3.1 Joint Venture / Consortium Bids Joint Venture / Consortium Bids are not acceptable. 3.2 Language of Bid The Bid, all correspondence and documents relating to the bid, between tenderer and TTD, shall be written in English language only. Any printed literature furnished by Tenderer can be written in other language provided that literature is accompanied by an authenticated English translation, in which case for purpose of interpretation of the Bid, the English translation shall govern. 3.3 Compliance to Tender Document Requirement TTD expects Tenderer s compliance to the requirements of Tender Document without any deviation. Any Bid containing exceptions / deviations to the following stipulations / conditions shall be liable for rejection: (a) Time Schedule (b) Scope of Work (c) Scope of Supply (d) Security Deposit (e) Suspension of Works (f) Force Majeure (g) Arbitration (h) Bill of Quantities (B.O.Q) 3.4 Unsolicited Post Tender Modifications Tenderers are advised to quote as per terms and conditions of the Tender Document and not to stipulate deviations/ exceptions. Once quoted, the tenderer shall not make any subsequent price changes, whether resulting or arising out of any technical/ commercial clarifications and details sought on any deviations, exceptions or stipulations mentioned in the bid unless any amendment to Tender Document is issued by TTD. Similarly, no revision in quoted price shall be allowed should the deviations stipulated by him are not accepted by TTD and are required to be withdrawn by him in favour of stipulation of the Tender Document. Any unsolicited proposed price change will render the bid liable for rejection. 3.5 Documents Comprising the Bid Tenderer is required to make a Bid/ proposal in a format as outlined below in order to achieve the objective of maintaining uniform proposal structure from all the Tenderers: i) The Bid should be prepared by the Tenderer and shall be submitted in 4 separate sealed envelopes: a) Envelope 1 - Technical Bid

17 b) Envelope 2 - Qualification of Tenderer c) Envelope 3 - Financial Bid (Price Bid) d) Envelope 4 - This contains sealed envelopes 1,2,3 Envelope 1: The envelope shall be superscribed on the top of cover as Technical bid, shall consists of the following: (a) Complete set of Tender documents (Technical Bid only), duly filled in and signed by the tenderer on all pages (including Schedules and Annexures) (b) Earnest Money Deposit as stated hereunder by Demand Draft (DD) obtained from any Scheduled Bank drawn in favour of the EXECUTIVE OFFICER, TTD, TIRUPATI. E.M.D. : Rs.50,000/- (c) Tender document fee (if downloaded from Web site) by Demand Draft (DD) obtained preferably from any Scheduled Bank drawn in favour of the EXECUTIVE OFFICER, TTD, TIRUPATI. Envelope 2 The envelope shall be superscribed as Qualification of Tenderer, Complete set of documents listed under the caption qualification criteria of tenderer with all supporting documents duly filled in and signed by the tenderer on all pages. The documents such as experience certificates, copies of agreements, financial turn over, copies of PAN, Service tax registration, PF & ESI registration, etc., shall be submitted along with proper attestations. Envelope 3 The envelope should be superscribed as Financial bid (Price bid), Complete set of Financial Bid (Price Bid) of the tender document and copy of the minutes of the pre bid meeting duly signed by the tenderer on all pages. Envelope 4 The envelope should contains all the above three sealed envelopes and shall be superscribed on top of the cover the name of work. 3.6 Bid Prices Tenderer shall quote price after careful analysis of cost involved for the performance of the work considering all parts of the Tender Document. In case any activity though specifically not covered in description of item under BOQ but is required to complete the work as per scope of work, scope of supply, specifications, General Conditions of Contract or any other part of Tender Document, the prices quoted shall be deemed to be inclusive of cost incurred for such activity. Prices quoted by the Tenderer, shall remain firm, fixed and valid until completion of the Contract performance period and will not be subject to variation on any account except as otherwise specifically provided in the Contract documents.

18 Tenderer shall quote/fill the rate in rupees in round figure (without any figure in decimal i.e. paisa). Alternative bids will not be considered Rates to be in figures and words The tenderer should quote in English both in figures as well as in words the rates and amounts tendered by him in the Bill of Quantities for each item and in such a way that interpolation is not possible. The amount for each item should be worked out and entered and requisite totals given of all items, both in figures and in words. The tendered amount for the work shall be entered in the tender and duly signed by the tenderer Corrections and Erasures: All corrections and alterations in the entries of the tender papers will be signed full by the tenderer with date. No erasing or overwriting are permissible. 3.7 Currencies of Bid & Payment Tenderers shall quote the prices in Indian Rupees only. All payment to be made by TTD shall be made in Indian Rupees only. 3.8 Arrangement of Bid The b i d s h a l l be n e a t l y a r r a n g e d with consecutively numbered pages. It should not contain any terms and conditions, which are not applicable to the bid. All documents shall be properly indexed and flag marked for easy identification as per the requirements of the Tender Document The bid and all details submitted by the Tenderer shall be signed and stamped on each page by a person legally authorised to enter into agreement on behalf of the Tenderer. Corrections/ alterations, if any, shall also be signed by the same person. Tenderer shall submit Power of Attorney in favour of the person who signs the bid and subsequent submissions on behalf of the Tenderer. The bid shall contain the name, residence and place of business of person or persons making the tender and shall be signed by the Tenderer with his usual signature. Partnership firms furnish the full names of all partners in the Bid. It should be signed in the partnership name by all the partners or by duly authorized representative followed by the name and designation of the person signing. Bid by Corporation shall be signed by an authorized representative and Power of Attorney on the behalf of Corporation shall accompany the Bid. A copy of Partnership Deed in the case of partnership firm or Article of Association in the case of limited company shall be furnished.

19 Transfer of Tender documents purchased by one intending Tenderer to another is not permitted. 3.9 Bid Validity Bid shall remain valid for acceptance for a period of 04 (FOUR ) months from the last date of submission of the bid. The Tenderer shall not be entitled during the said period to revoke or cancel his bid or to vary the bid except and to the extent required by TTD in writing. In case of withdrawal of the bid during the bid validity period, EMD of such tenderer shall be forfeited by TTD and also results in proscribing the tenderer from participating in any TTD tenders for a period of 3 years TTD may request the tenderer for extension of the period of validity of bid. If the tenderer agrees to the extension request, the validity of EMD/Bid Security shall also be suitably extended. Tenderer may refuse the request of extension of bid validity without forfeiting his EMD/Bid Security. However, tenderers agreeing to the request for extension of validity of bid shall not be permitted to modify the bid because of extension, unless specifically invited to do so Earnest Money Deposit / Bid Security The bid must be accompanied by Earnest Money for the amount indicated in Notice Inviting Bid in form of Bank Demand Draft in favour of The Executive Officer, TTD, Tirupati payable at Tirupati from any Schedule bank. The Demand Draft towards EMD can be initially for 3 months and the same shall be extended up to tender validity period as and when required by TTD. EMD shall be submitted in Envelope 1 of the Bid. No interest shall be allowed on the Earnest Money Deposited by the Tenderer. Any bid not accompanied by EMD as stated above and tender document fee will be rejected. The Earnest Money Deposit will be forfeited if the tenderer fails to deposit the requisite security money and/ or fails to start the work within a period of 15 (Fifteen) calendar days or fails to execute the agreement within 15 (Fifteen) days after the receipt of letter of acceptance of tender or Letter of Intent. If the Tenderer, after submission, revokes his bid or modifies the terms and conditions thereof during the validity of his bid except where TTD has given opportunity to do so, the earnest money shall be liable to be forfeited. TTD may at any time cancel or withdraw the Invitation to Bid without assigning any reason and in such cases the earnest money submitted by Tenderers will be returned to him. EMD of unsuccessful tenderers will be refunded after expiry of tender validity period or after finalization of tenders whichever is earlier. EMD of successful tenderer will be retained as security deposit. The successful tenderer has to pay further EMD at the rate of 2.5 % of Tender Contract Value, less the EMD already paid at the time of tender, by Demand Draft obtained from any Scheduled bank drawn in favour of E.O., TTD, Tirupati at the time of conclusion of agreement within the time period indicated in General

20 Conditions of Contract. The successful tenderer has to pay an Additional Security Deposit of 2.5% of the contract value over and above EMD in the form of Demand Draft or Bank Guarantee from any schedule bank valid for a period 30 months in favour of Executive Officer, TTD within the time period indicated in General Conditions of Contract. If the successful Tenderer fails or refuses to sign the agreement or furnish the further EMD and Security Deposit within the specified period, the earnest money shall be forfeited without prejudice to his being liable to any further loss or damage incurred in consequence to the action taken by TTD. EMD shall also be liable for forfeiture in case the contractor delays the commencement of work as per the contract. The department will retain from each payment due to the contractor at the rate of 5% from running bills until completion of the whole of the work. On satisfactory completion of the whole work, the EMD, ASD & FSD will be refunded or the corresponding bank guarantees will be released after the completion of the contract period subject to the condition that the contractor handed over the furniture, fittings, linen and other inventory of articles in good condition to the satisfaction of the department and also on submission of NO DUE certificate from the concerned departments. 4.0 SUBMISSION OF BID Bid must be submitted in original and as per details given in other clauses given hereunder. The rates shall be filled in the BOQ given in the Tender documents. Addenda to this tender document, if issued, must be signed and submitted along with the Tender document. 4.1 All pages to be initialed All the pages of the Tender document should be initialed by the Tenderer. All pages of Tender documents shall be initialed or signed wherever required in the bid papers by the Tenderer or by a person holding power of attorney authorizing him to sign on behalf of the Tenderer before submission of Bid. 4.2 One Bid per Tenderer Tenderer shall submit only one bid comprising 4 Envelopes. A tenderer, who submits or participates in more than one bid, will be disqualified in all bids. 4.3 Date, Time & Place of Submission Bid must be submitted by the due date and time mentioned in the Notice Inviting Tender or any extension thereof as duly notified in writing by TTD, in the office of Superintending Engineer I, Tirupati at the following address: O/o Superintending Engineer I, TTD Administrative Building, K.T.Road, Tirupati Tel No.: (0877) , ,

21 Fax : (0877) Due to certain reasons, if the TTD office happens to be closed on the scheduled stated date of tender submission or opening, the date and time will be extended to the next working day. 4.5 Tender documents received after the due date will not be considered, but however it will be returned made available to the respective contractor as unopened, at their own cost and expenses. Tenders received after due date and time, on account of any reasons whatsoever will be returned to tendered agency unopened. Faxes / ed tenders shall not be entertained. 5.0 BID OPENING 5.1 Opening of Envelopes 1 and 2 (Technical Bid) Envelope 1 and 2 will be opened prior to the opening of Envelope 3 (Price Bid) by the TTD and the documents will be scrutinized. Technical Evaluation of the tenderers will be done based on the details provided and documents submitted in Envelope 2 and independent verification of the performances of the tenderers clients by TTD. 5.2 Clarification & Additional Information in evaluation Tenderers are requested to submit all the details/ documents in the first instance itself so as to complete the evaluation. However, during evaluation, TTD may request Tenderer for any clarification on the bid. However additional or outstanding documents will not be entertained. 5.3 Opening of Envelope 3 (Price Part of Bid) Envelope 3 of tenderers who are technically qualified and who have paid EMD will be opened in the presence of the Tenderers or their authorized representatives who choose to remain present in the office of the Superintending Engineer-I, Tirumala Tirupati Devasthanams on the date to be intimated after opening and evaluation of the technical bids The bid offers are read out and the signatures of the Tenderers present are taken in the bid opening register The Price Bid of the Unqualified Tenderers will not be opened and kept in safe custody till the tenders are finalised and thereafter shall be returned to tenderers concerned along with E.M.D Tenders shall be scrutinized in accordance with the conditions stipulated in the Tender document. In case of any discrepancy of non-adherence Conditions the Tender

22 accepting authority shall communicate the same which will be binding both on the tender Opening authority and the Tenderer. In case of any ambiguity, the decision taken by the Tender Accepting Authority on tenders shall be final. 5.4 Evaluation and Comparison of Price Bids The Superintending Engineer will evaluate and compare the price bids of all the qualified Tenderers. A) The prices quoted by the Tenderers shall be checked for arithmetic correction, if any, based on rate and amount filled in by the Tenderer in the SOR formats. If some discrepancies are found between the rate/ amount given in words and figures, the total amount shall be corrected as per the following procedure, which shall be binding upon the Tenderer: i) When the rate quoted by tenderer in figures and words tallies but the amount is incorrect, the rate quoted by the Tenderer shall be taken as correct and amount reworked. ii) iii) When there is difference between the rate in figures and words, the rate which corresponds to the amount worked out by the Tenderer, shall be taken as correct. When it is not possible to ascertain the correct rate in the manner prescribed above, the rate as quoted in words shall be adopted and amount reworked. The price bids of the Tenderers shall be rejected if they do not quote rates for certain items. B) Negotiations at any level are strictly prohibited. However, good gesture rebate, if offered on their own by the lowest / lower / single tenderer prior to finalization of tenders may be accepted by the tender accepting authority. Selection of Tenderer among the lowest & equally quoted tenderers will be in the following orders: a) The tenderer whose turnover in similar works is higher will be selected. b) Even if the above criteria is same for equally quoted tenderers, sealed quotations will be obtained from them for revised offers and the lowest offer can be considered.

23 5.5 Process to be Confidential Information relating to the examination, clarification, evaluation and comparison of Tenders and recommendations for the award of a contract shall not be disclosed to Tenderers or any other persons not officially concerned with such process until the award to the successful Tenderer has been announced by the tender accepting authority. Any effort by a Tenderer to influence the processing of Tenders or award decisions may result in the rejection of his Tender. No Tenderer shall contact the Superintending Engineer or any authority concerned with finalization of tenders on any matter relating to its Tender from the time of the Tender opening to the time the Contract is awarded. If the Tenderer wishes to bring additional information to the notice of the Superintending Engineer, it should do so in writing. Before recommending / accepting the tender, the tender recommending / accepting authority shall verify the correctness of certificates submitted to meet the eligibility criteria and specifically experience. The authenticated agreements of previous works executed by the lowest tenderer shall be called for. Tenders will be finalized by the Superintending Engineers / Chief Engineer / Executive Officer / TTD Board according to the powers vested with them. 5.6 TTD Right to Accept or Reject a Bid The right of acceptance of Bid will rest with TTD. However, TTD does not bind itself to accept the lowest Bid, and reserves to itself the authority to reject any or all the Bids received without assigning any reason whatsoever. Bids in which any of the particulars and prescribed information is missing or incomplete in any respect and/ or the prescribed conditions are not fulfilled are liable to be rejected. Canvassing in connection with Bids is strictly prohibited and Bids submitted by the Tenderers who resort to canvassing will be liable f o r rejection. Bid containing uncalled for remarks or any additional conditions are liable to be rejected. 6.0 AWARD OF WORK The Tenderer, whose bid is accepted by TTD, shall be issued Letter of Acceptance by RPAD/ Fax/ prior to expiry of bid validity. Any format is to be accepted by the successful tenderer. TTD shall not be obliged to furnish any information/ clarification/explanation to the unsuccessful tenderers as regards non-acceptance of their bids, except for refund of EMD to unsuccessful tenderers. TTD shall correspond only with the successful tenderer. 7.0 FIRMS INELIGIBLE TO TENDER a. A retired officer of the Govt. of AP or Govt. of India or TTD executing works is disqualified from tendering for a period of two years from the date of retirement without the prior permission of the Government / TTD. b. The Tenderer who has employed any retired officer as mentioned above shall be considered as an ineligible tenderer. c. The contractor himself or any of his employees is found to be Gazetted Officer who retired from Government/TTD Service and had not obtained permission from the Government / TTD for accepting the contractor s employment within a period of 2 years

24 from the date of his retirement. d. The Contractor or any of his employees is found at any time after award of contract, to be such a person who had not obtained the permission of the Government/TTD as aforesaid before submission of the tender or engagement in the Contractor s service. e. Contractor shall not be eligible to tender for works in the division / circle where any of his near relatives are employed in the rank of Assistant Engineers or Assistant Executive Engineers or Technical Officer and above on the Engineering side and Divisional Accounts Officer and above on the administrative side. The Contractor shall intimate the names of persons who are working with him in any capacity or are subsequently employed. He shall also furnish a list of Gazetted /Non-Gazetted TTD Employees related to him. In the case of failure to furnish such information, the tenderer is liable to be removed from the list of approved contractors and his contract is liable for cancellation. 8.0 ABNORMAL RATES The Tenderer is expected to quote rate for each item after careful analysis of cost involved for the performance of the completed item, considering all specifications and conditions of contract. This will avoid loss of profit or gain in case of curtailment or change of specification for any item. In case it is noticed that the rates quoted by the Tenderer for any item are unusually high or unusually low it will be sufficient cause for the rejection of the Bid unless TTD is convinced about the reasonableness of the rates on scrutinizing the analysis for such rate to be furnished by the Tenderer on demand.

25 PROPOSAL FORMS

26 TABLE OF CONTENTS A. LETTER FORWARDING THE BID B. INFORMATION ABOUT TENDERER C. DETAILS OF SIMILAR PAST EXPERIENCE DURING LAST 5 YEARS D. DETAILS OF PROPOSED MACHINERY E. DETAILS OF ANNUAL TURNOVER DURING to F. DETAILS OF PROPOSED SITE ORGANIZATION G. CHECK LIST FOR SUBMISSION OF BID H. DECLARATION BY THE TENDERER I. DETAILS OF P.F. REGISTRATION

27 FORM-A LETTER FORWARDING THE BID COVERING LETTER FOR SUBMISSION OF BID (To be submitted by tenderers on their letter head without any modification) To Date : Superintending Engineer I, Tirumala Tirupati Devasthanams, TTD Administrative Building, K.T.Road, Tirupati Phone:(0877) , Mobile: , Fax : (0877) Our Ref. : dated Tender Document No dated Name of work: Please find herewith our offer in line with requirement of TTD Tender Document. We confirm that: 1. Bid is in complete compliance with technical as well as commercial requirements of Tender document and there is no technical or commercial deviation in the offer. 2. We understand that any technical or commercial deviation in the offer shall render our offer liable for rejection. 3. We have enclosed following sealed envelopes with the Bid: a) Envelope 1 b) Envelope 2 c) Envelope 3 d) Envelope 4 4. The validity of the bid shall be 04 (Four) months from the last date of submission of Bid. Tenderer s Signature: Name: Seal :

28 FORM-B INFORMATION ABOUT TENDERER 1.0 IN CASE OF INDIVIDUAL / ANY OTHER IDENTITY 1.1 Name of Business. 1.2 Whether his business is registered. 1.3 Date of commencement of business. 2.0 IN CASE OF PARTNERSHIP 2.1 Name of Partners 2.2 Whether the partnership is registered. 2.3 Date of registration of firm. 3.0 IN CASE OF LIMITED LIABILITY COMPANY OR COMPANY LIMITED BY GUARANTEES 3.1 Amount of paid up capital 3.2 Name of Directors 3.3 Date of Registration of Company 4.0 Copies of the audited balance sheet of the tenderer for the last 5 years. 5.0 GENERAL 5.1 Income Tax PAN No. 5.2 Provident Fund Registration No. 5.3 Sales Tax Registration No. 5.4 Service Tax Registration No. 5.5 Copy of Acknowledgement of Income Tax return for the last 5 years. 5.6 EPF Registration

29 5.7 ESI Registration Signature of Tenderer

30 FORM C DETAILS OF SIMILAR PAST EXPERIENCE DURING LAST 5 YEARS( ) SL. NO. DESCRIPTION OF WORK POSTAL ADDRESS OF CLIENT & NAME OF OFFICER IN CHARGE CONTRACT VALUE In Rs. STARTING DATE COMPLETION DATE CONTRACT PERIOD WHETHER COPY OF CONTRACT/ AND COMP. CERT SUBMITTED REMARKS Note: Copies of work completion certificate(s) of above mentioned jobs should be submitted by the Tenderer along with this FORM. SIGNATURE OF TENDERER : NAME OF TENDERER : TENDERER S SEAL/STAMP :

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32 FORM -D DETAILS OF PROPOSED MACHINERY The Tenderer shall submit the details of the machinery proposed to be deployed in the following format Sl. No. Name of the Building / Location MACHINERY TO BE PROVIDED(the makes shall be of standard companies and as approved by the Department) TASKI swing 755E Auto Scrubber or equivalent TASKI ERGODISC 165/ Karcher or equivalent make Hot & Cold high pressure jet cleaning machine of approved make as decided by Dept. Dry / Wet Vacuum cleaner(vacu UMAT22/22T or Equivalent) Back pack vacuum cleaner ANY OTHER MACHINERY with make Remarks if any 1 TTD Kalyanamandapam. 2 S.V. Temple. 3 Open Space Note: the vacuum cleaners numbers shall be at least one per every 20 rooms and other machinery shall be sufficient to maintain the standards as prescribed in SOP, The justification of numbers for each category shall be depicted. SIGNATURE OF TENDERER : NAME OF TENDERER : TENDERER S SEAL/STAMP :

33 FORM -E DETAILS OF ANNUAL TURNOVER DURING THE YEAR The Tenderer shall submit the details of annual turnover during the last five financial years ( ). The turnover should be exclusively from FMS contracts only. S.No. Year Annual Turnover in similar works (in Rs.) Remarks Note: Attested copies of Income Statement and Balance Sheet of the firm/company and Turnover shall be attached. SIGNATURE OF TENDERER : NAME OF TENDERER : TENDERER S SEAL/STAMP :

34 FORM-F (Sheet 1 of 2) DETAILS OF PROPOSED SITE ORGANIZATION The tenderer shall submit on a separate sheet details of Home Office. Tenderer shall also furnish the bio -data of key personnel to be deployed. SIGNATURE OF TENDERER : NAME OF TENDERER : TENDERER S SEAL/STAMP :

35 FORM -F( Sheet 2 of 2) CURRICULAM VITAE We hereby confirm that Qualification and Experience of STAFF DEPLOYED at site shall be accordance with clause no in chapter II of General Conditions of Contract. Key Supervisory Personnel shall include the following: i) Supervisor (Housekeeping & Rest House) ii) Security Supervisor SIGNATURE OF TENDERER : NAME OF TENDERER : TENDERER S SEAL/STAMP :

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37 FORM-G CHECK LIST FOR SUBMISSION OF BID Tenderer is requested to fill this check list and ensure that all details/documents have been furnished as called for in the Tender Document along with duly filled in, signed & stamped checklist with "ENVELOPES Please tick the box and ensure compliance: (A) UNDER SECTION I (A.1) Information about Tenderer as per FORM-B Submitted (A.2) EMD/ BID SECURITY Tenderer to confirm that EMD/ Bid Security has been submitted by them as per Tender Performa. Submitted (1) DD DD No. Bank name For Rs. Dated (B) UNDER SECTION -2 (Proposal Forms) Original shall be submitted along with original Bid. (B.1) Past Experience as per FORM-C Submitted (B.2) Power of Attorney in Favour of the person who has signed the bid on stamp paper of Appropriate value. Submitted (B.3) Partnership Deed in case of partnership firm and Article of Association in case of limited company. Submitted

38 (B.4) List of proposed machinery as per FORM-D Submitted (B.5) Details of Annual Turnover during / as per FORM-E Submitted (B.6) Details of Proposed Site Organization as per FORM-F Submitted (B.7 ) Declaration regarding PF as per FORM- I. Submitted C) UNDER SECTION - 3 (C.1) Declaration by Tenderer as per FORM H. Submitted (C.2) Price Part i.e., Schedule of Rates in separate sealed envelope Submitted (D) UNDER SECTION 4 (D.1) Technical Details/ Documents specified in Technical Bid. Submitted Not Applicable (E) CONF IRM THE FOLLOWING (E.1) All pages of the bid have been page numbered in sequential manner. YES (E.2) The bid has been submitted in requisite number of copies as specified in Special Instructions to Tenderers (E.3) YES Tender Document marked Original Tender, Compliance Letter for Addendum/ Amendment, if any, has been submitted along with Bid, duly signed and stamped on each page.

39 YES (E.4) Schedule of Rates duly signed and stamped on each page has been submitted. YES SIGNATURE OF TENDERER: NAME OF TENDERER : TENDERER S SEAL/STAMP:

40 FORM H DECLARATION BY THE TENDERER I / WE. have gone through carefully all the Tender conditions and solemnly declare that I / we will abide by any penal action such as disqualification or black listing or determination of contract or any other action deemed fit, taken by, the Department against us, if it is found that the statements, documents, certificates produced by us are false / fabricated. I / WE hereby declare that, I / WE have not been blacklisted / debarred / Suspended / demoted in any department in Andhra Pradesh or in any State or in Central Govt or Government Organisations or TTD due to any reasons. SIGNATURE OF TENDERER: NAME OF TENDERER : TENDERER S SEAL/STAM P:

41 FORM I DETAILS OF P.F. REGISTRATION Tenderer to furnish details of Provident Fund Registration: PF REGISTRATION NO. : DISTRICT & STATE : We hereby confirm that the above PF Account is under operation presently and shall be used for all PF related activities for the labour engaged by us in the present work (if awarded to us). (SIGNATURE OF TENDERER)

42 GENERAL CONDITIONS OF CONTRACT

43 DETAILED CONTENTS 1. CHAPTER I SCOPE OF WORK/ SUPPLY, TIME SCHEDULE (FACTOR TO BE CONSIDERED FOR PRICING) 1.0, 1.1 General 1.2 Indicative List of work 1.3 General Conditions 1.4 Scope of Work 1.5 Co-ordination & inspection of Work 1.6 Activities excluded from scope of work 1.7 Quality Assurance 1.8 Scope of Supply 1.9 Time Schedule 1.10 Man Power 1.11 Penalty 1.12 Competent Authority for Decision 2. CHAPTER II GENERAL OBLIGATIONS 2.1 Contractor to obtain his own information 2.2 Force Majeure 2.3 Termination of Contract 2.4 TTD not Bound by Personal Representation 2.5 If the Contractor Dies. 2.6 Notices 2.7 Bankruptcy 2.8 Patents, Royalties 2.9 Lien Publicity.

44 2.11 Bill of quantities to be Inclusive 2.12 Articles of value found 3. CHAPTER III CERTIFICATE AND PAYMENTS 3.1 Mobilisation advance. 3.2 Payment Terms. 3.3 Advances. 3.4 Compliance with all Statutory Requirements. 3.5 Performance / Completion Certificate. 4. CHAPTER IV TAXES & DUTIES 4.1 Taxes & Duties 4.2 Disputes and Differences 4.3 Jurisdiction 4.4 Insurance 5. CHAPTER - V LABOUR LAWS AND SAFETY REGULATIONS 5.1 Labour Laws. 5.2 Contractor to Indemnify TTD. 5.3 Fair wage clause 5.4 Compliance to Labour Regulations 5.5 Salient Features of some major Labour Laws 5.6 Safety Regulations ANNEXURES Annexure-I (MATERIALS TO BE USED AND SOP) Annexure-II ( SUBMISSION OF TENDER) Annexure III & IV

45 BILL OF QUANTITIES (FINANCIAL PROPOSAL)

46 SCOPE OF WORK/SUPPLY, TIME SCHEDULE AND FACTORS TO BE CONSIDERED FOR PRICING (CHAPTER I) 1.0 The contractor is expected to take charge of the Temple complex and Kalyanamandapam complex, Rooms etc., and surrounding areas in its present condition and provide facility management services such that the Temple complex and kalyanamandapam complex rooms are provided to pilgrims / users in good condition. It is the responsibility of the contractor to ensure that all rooms and common areas are in good and usable condition. 1.1 The F.M.S. includes Cleaning of Temple complex and Kalyanamandapam complex buildings, wash rooms (WCs & bath rooms) common areas and surrounding areas including drains, roads (in and around) etc., by using necessary machinery as applicable from time to time. 1.2 Indicative List of Work An indicative list of works (this is only indicative but not exhaustive) that the contractor is expected to provide in minimum in connection with general maintenance and housekeeping and sanitation maintenance in respect of Temple complex and kalyanamandapam complex, Rooms etc., common areas and surroundings as noted below: " Providing facility management services for House Keeping, Sanitation and maintenance of S.V. Temple and TTD Kalyanamandapam at Bengaluru in Karnataka State for ". 1.3 GENERAL CONDITIONS: It is the responsibility of the Temple / Kalyana Mandapam Staff to record the defect as and when noticed in the defect register. As and when defects arise and rooms are kept under VR (vacant for repair), immediately without loss of time, the TTD Reception Department in-charge of the Kalyanamandapam and Temple complex shall inform the defects to the FMS representative present in the premises duly handing over the keys of such rooms besides recording the defects in the Defects Registers of various categories. The FMS representative shall rectify them immediately and furnish compliance in the Defect Register. However, for each and every checkout of all the rooms / halls in Kalyanamandapam complex, the FMS Supervisor shall verify the room in Kalyanamandapam complex status and do attend the defects if any and record in the checklist register to be maintained by the Contractor. If TTD desires this also shall done online by FMS contractor through the computer net work (TTD will extended necessary computer net work) Materials: 1. All the cleaning materials and consumables shall be of the best and branded quality and of standard make and it should be got approved by Engineer-in-charge, before use on the work. While using the materials, adherence to the manufacturer s instructions shall be