Pri m a r y C a s u a l t y & C o n s t r u c t i o n D e f e c t Claims Team

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1 Pri m a r y C a s u a l t y & C o n s t r u c t i o n D e f e c t Claims Team Steve Lokus Primary Casualty Claims Manager slokus@navg.com Office: (949) Steve Lokus has been with Navigators since Mr. Lokus has 16 years of claims experience and has served in various management positions at Fireman s Fund Insurance Company and West Coast Casualty Service, Inc. He is a member of the Counsel for Litigation Management and Construction Defect Claims Managers Association. He also holds 14 separate state adjuster s licenses. Mary Ann Vorndran General Liability Claims Manager MVorndran@navg.com Office: (949) Mary Ann Vorndran has been with Navigators since Prior thereto, Ms. Vorndran was the Commercial Liability Manager at American Claims Management, Inc.. She has over 22 years of experience and has served in various management and technical positions at AIG, Liberty Mutual and West Coast Casualty Service. She is a graduate of National University (M.B.A., International Business) and the University of California Santa Cruz (B.A. Sociology).

2 Ralph Woodard Construction Defect Claims Manager Office: (415) Ralph Woodard has been with Navigators since Prior thereto, Mr. Woodard was Claim Account Executive at ESIS Claim Services. He has over 30 years experience and has served in various management and technical positions at AIG, Fireman Fund Insurance Company, Industrial Indemnity Insurance Company, and United Pacific/Reliance Insurance Companies. He is a graduate of the University of California, Berkeley (A.B., Economics), and has Certificates in Decision Analysis, Coverage in Commercial General Liability Policy, Construction Defect, and Negotiations, and is the industry representative for the Northern California Association of Defense Counsel Insurance Panel as well as a member of the Construction Defect Claim Managers Association. Claims Handlers: Chuck Davis cdavis@navg.com Office: (415) Chuck Davis has been with Navigators since Mr. Davis has 23 years experience and has served in various positions at Viking Insurance Company and Royal and SunAlliance. Mr. Davis holds adjuster s licenses in fourteen states. Sandra Heiden sheiden@navg.com Office: (949) Sandra Heiden has been with Navigators since Prior thereto, Ms. Heiden was a Claims Specialist at CNA. She has over 18 years experience as an adjuster and practicing attorney, and has served in various technical positions at Lancer Claims, Mulvihill Hyde, PC, and CNA. She is a graduate of Western States University, College of Law (J.D.) and the University of California, Los Angeles (B.A., Music Education), and is a licensed attorney admitted to practice in California. Angel Lawrence alawrence@navg.com Office: (949) Angel Lawrence joined Navigators as a Claims Specialist in Ms. Lawrence has over five years of experience, including insurance defense litigation. She is a graduate of the University of San Diego School of Law (J.D.) and Southern Methodist University (B.B.A., Finance), and is a licensed attorney admitted to practice law in California.

3 Ron Kojima Office: (415) Ron Kojima has been with Navigators since He has over 30 years of experience and has served in various management and technical positions at, among others, Allianz, Industrial Indemnity, Chubb, Fireman s Fund and Zurich North America. His experience includes commercial general liability; construction defect; employment practices liability; non-profit directors & officers liability; commercial auto; commercial property; environmental and toxic tort. He is a graduate of the University of California, Berkeley (B.S. Business Administration). Julia Manganaro jmanganaro@navg.com Office: (949) Julia Manganaro has been with Navigators since Prior thereto, Ms. Manganaro was a Senior Claim Specialist at Fireman s Fund Insurance Company. She has over 30 years experience and has served as a Senior Construction Defect Claims Adjuster at West Coast Casualty and at Carl Warren & Company as well as having been the co-owner of an independent adjustment company for 5 years. She is a graduate of University of Pennsylvania (B.A., Theater), and has a California Private Investigator s License. Joanne Queano jqueano@navg.com Office: (415) Joanne Queano has been with Navigators since Prior thereto, Ms. Queano was a Sr. Claims Representative at Fireman s Fund Insurance Company. She has over 37 years experience, and has served in various management and technical positions at CNA Insurance Company, Business Alliance Insurance Company and St. Anne s West Hospital. She is a graduate of College of the Holy Spirit, Manila Philippines (B.S., Medical Technology). Lourdes Vaquerano lvaquerano@navg.com Office: (415) Lourdes Vaquerano has been with Navigators since Prior thereto, Ms. Vaquerano was a Senior Claims Representative at CNA. She has over 15 years experience and has served in various technical positions at CNA and Liberty Mutual. She is also a Notary Public.

4 Joe Warren Office: (949) Joe Warren has been with Navigators since Mr. Warren has 31 years of experience and has served in various positions with Liberty Mutual Insurance Company, American States Insurance Company, and West Coast Casualty, an independent adjusting company and TPA. He is a graduate of Doane College located in Crete, Nebraska, with a Bachelors degree majoring in accounting. Bryan Waters bwaters@navg.com Office: (415) Bryan Waters has been with Navigators since Prior thereto, Mr. Waters was a Claim Specialist at CNA. He has over 20 years experience, and has served in various technical positions at State Farm, Mercury and Fireman Fund. He is a graduate of California State Polytechnic University, Pomona (B.A., Political Science). Jan Weston jweston@navg.com Office: (213) Jan Weston has been with Navigators since Prior thereto, Ms. Weston was a Liability Claims Specialist with Carl Warren & Co. Ms. Weston has over 30 years of experience and has held various technical positions with Fireman s Fund, American States Insurance, Commercial Union, Hanover Insurance and West Coast Casualty Services. Jan is a graduate of California State University Fresno (B.A., Communications) and has been a Fellow in the Claims & Litigation Management Alliance since Eastern & Central Region Claims Handlers Joseph Illiano jilliano@navg.com Office: (203) Joseph Illiano has been with Navigators since Prior thereto, Mr. Illiano was Claim Litigation Director at Royal & SunAlliance focusing on New York Labor Law Claims and Products Liability Claims. He has over 30 years experience, and has served in various positions at Royal & SunAlliance and the New York State Tax Department. He is a graduate of SUNY Binghamton (B.S., Criminal Justice), and is accredited as a Casualty Claim Law Associate. He maintains adjuster licenses in all of the eastern states.

5 Daria Reddington Office: (847) Daria Reddington has been with Navigators since Ms. Reddington has 25 years experience and has served in various positions at Kemper Insurance and Coregis/GE/Swiss Re. She is a graduate of Indiana University with a BA in Theatre and a BA in Germanic Studies, and also holds adjuster s licenses in CT, DE, FL, KY, LA, ME, NH, NC, OK, RI, SC, TX, VT and WV. Roberto Rivera RRivera@navg.com Office: (203) Roberto Rivera, Jr. has been with Navigators since Prior thereto, Mr. Rivera was Claims Manager at Everest National Insurance Company. He has over 30 years experience, and has served in various management and technical positions at York Claims Services, General Accident Insurance Company, and Atlantic Mutual Insurance Company. He is a graduate of St. Thomas Aquinas College (B.S., Finance), and is accredited as a Legal Claim Handler.

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