Simoniz GlassCoat vs. Enviro-Seal Preferred Forms used for analysis: Simoniz MWT & FP001 (1-08) *Please see special note at end of comparison.

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1 Simoniz GlassCoat vs. Enviro-Seal Preferred Forms used for analysis: Simoniz MWT & FP001 (1-08) *Please see special note at end of comparison. Key Points Of Program Brand Recognition With Simoniz and Teflon, Simoniz GlassCoat What s your Opinion? (1) Enviro-Shield Preferred??? Length of new car warranty 7 years 5 years Length of used car warranty Provides exterior warranty coverage against acid rain tree sap, bird waste, insects 6,5,4 years on 1,2, & 3 year old 5,4,3 see policy (mileage restrictions apply Coverage against spray paint, hard water, road salt Provides cloth and leather seats, carpeting, coverage against food dyes typically found in drinks and food products Utilizes Exclusive DuPont Teflon Technology For interior seating and carpeting. Covers leather and fabric seats, carpet and floor mats against staining from make-up, vomit, urine, chewing gum and crayons (2) Coverage for floor mats Includes Rental Car Coverage. Five $50.00 Dollars Per Day Warranty fully insured (3) see their policy Warranty Has Back Up Administrator To Handle Claims In Case Company Ceases To Operate. (4) See their policy Provides online certification program and product installation to ensure proper application of products. Visit (5) Provides independent testing showing the resiliency of applied paint product (6)

2 1. Consumer preferences are based on brand name appeal and today s F&I departments need all the tools necessary to create income. Since 1911.The Simoniz brand has been a leader in appearance products. Simoniz was made the exclusive licensee of DuPont Teflon for several industries including the New Car Automotive market on Oct 2 nd 2001 making our program the highest consumer branded program in the marketplace. 2. Simoniz is the exclusive licensee of DuPont Teflon (industry first). Our Teflon interior process (made by the makers of DuPont StainMaster) for fabric seating and carpeting is the number one process used in the United States. Please visit OK 3. Simoniz insures every warranty from dollar one. The Enviro-Seal program does not promote or state on their warranty to the consumer of any warranty insurance backing. Without true insurance backing, Enviro-Seal claims are paid by the company itself. If the company becomes insolvent, you the Dealer can be left liable. Ask for a copy of their insurance policy 4. Written into our warranty is a back up administrator (industry first) who maintains a direct relationship with Great American in the event we go out of business. This protects you the Dealer and the Consumer by allowing claims to still be paid. We are the only company that insures their warranty in this fashion. There is no language in the Enviro-Seal warranty that protects the Dealer and the consumer in the event that Enviro-Seal ceases to operate. How does Enviro-Seal handle claims if they go out of business? How are you protected? 5. Simoniz has developed a bumper-to-bumper training available online (industry first) to help assure proper installation of our products. It is backed up by a 20- question online certification test, which prep department personnel take to become a Certified Technician. Upon passing the certification we issue a framed diploma to the participant. 6. Simoniz has done extensive testing against many competitor products showing the superiority of its GlassCoat ceramic resin technology. The Enviro-Seal product is a standard wax polish. Please request GlassCoat testing data. *Special te. The Enviro-Seal certificate used in this comparison offers two distinct programs. 1.) A Basic program which covers the vehicles finish from weather induced fading and loss of gloss only. 2.) A Preferred program that is the most similar to our GlassCoat program whose warranty goes to 5 years on new vehicles. We used the Preferred program for this comparison. All data used to compare the competing program is updated constantly. If you feel this comparison to be in error on any count please inform us so we may make appropriate changes. It is our position to win business through the best possible business practices and affiliations. Thank you for considering our program. Revised 12/08 to reflect recent additional benefits of the Simoniz GlassCoat program. *****

3 What product would you as a consumer prefer to buy? What program would peak your interest? What program do you think truly has your customers interest in mind? What program do you think would sell more effectively?

4 Simoniz GlassCoat vs. ECP Protector Forms: Simoniz MWT.10.8 & Protector #1506 PRO FI *Please see special note at end of comparison before reviewing. Key Points Of Program Brand Recognition With Simoniz and Teflon, Simoniz GlassCoat What s your Opinion? (1) ECP Protector??? Length of new car warranty 7 years 5 to7 years Provides exterior warranty coverage against acid rain tree sap, bird waste, UV. Coverage against Spray Paint, Hard Water, Insects Provides cloth or leather seat, and carpeting coverage against 100 s of consumable food products. Including food dyes (dyes typically found in sports drinks and food products) Exclusive DuPont Teflon StainMaster Technology for interior seating, carpeting, and floor mats (2) (3), limits coverage to dirt, water, coffee, sodas, milk, or alcoholic beverages Will replace entire carpeting Will replace entire seat and its covers Includes Rental Car Coverage. Five $50.00 Dollars Per Day for any interior or exterior claim Fee to transfer warranty to customer ne $50 Warranty has printed back up administrator address and 800 # to handle claims in case Simoniz ceases to operate. (5) Provides online certification program and product installation to ensure proper application of products. Visit (6) Provides independent testing showing the resiliency of GlassCoat Ceramic Glass Resin (tested superior over ECP) (7)

5 1. Consumer preferences are based on brand name appeal and today s F&I departments need all the tools necessary to create income. Since 1911.The Simoniz brand has been a leader in appearance products. Simoniz was made the exclusive licensee of DuPont Teflon for several industries including the New Car Automotive market on Oct 2 nd 2001 making our program the highest consumer branded program in the marketplace. 2. Simoniz covers staining from any consumable food product plus blood, vomit, urine crayons, make up, and grease. 3. Simoniz is the exclusive licensee of DuPont Teflon (industry first). Our Teflon interior process (made by the makers of DuPont StainMaster) for fabric seating and carpeting is the number one process used in the United States. Please visit 4. Written into our warranty is a back up administrator (industry first) who maintains a direct relationship with Great American in the event we go out of business. This protects you the Dealer and the Consumer by allowing claims to still be paid. We are the only company that insures their warranty in this fashion. There is no language in the ECP warranty that protects the Dealer and the consumer in the event that ECP ceases to operate. How does ECP handle claims if they go out of business? How are you protected? 5. Simoniz has developed a bumper-to-bumper training available online (industry first) to help assure proper installation of our products. It is backed up by a 20- question online certification test, which prep department personnel take to become a Certified Technician. Upon passing the certification we issue a framed diploma to the participant. 6. Simoniz has done extensive testing against all competitor products showing the superiority of its GlassCoat ceramic resin technology. This data clearly show the superiority of the Simoniz GlassCoat process over the ECP product. It also shows that the GlassCoat process permanently bonds to the clearcoat. Testing data is available online at in the Authorized dealer section *Special te. The ECP certificate used in this comparison offers several distinct programs that Simoniz does not offer. 1.) An option called Interior Protection Plus. This coverage includes coverage s we consider non-compliant coverage for a limited product warranty i.e. The following is an exact excerpt of the ECP policy (should the fabric, carpet, leather, and or vinyl become damaged as a result RIPS,TEARS (less than 6 inches long) and/or PUNCTURES/BURNS less that 1 inch in diameter).(ecp will repair the damaged area without charge to the vehicle owner. Through legal opinions obtained by us we have ascertained that this is non-compliant coverage which violates the benefits of a limited product warranty. Covering rips and tears, puts the ECP program in our opinion into the insurance category, and the Dealer at risk for selling a non filed service contract. We suggest you consult your own legal counsel.

6 2.) An (optional) seven year warranty that is renewable in increments of three years. For the consumer to renew they must pay the Dealer at prevailing prices the cost to re-clean the car and reapply the paint and interior process. However the coverage for renewals is limited to professional detailing only. 3.) ECP offers an (optional) Environmental Wheel Appearance protection program. Simoniz does not offer that coverage. All data used to compare the competing program is updated constantly. If you feel this comparison to be in error on any count please inform us so we may make appropriate changes. It is our position to win business through the best possible business practices and affiliations. Thank you for considering our program. Revised 3/09 to reflect recent additional benefits of the Simoniz GlassCoat program. ***** What product would you as a consumer prefer to buy? What program would peak your interest? What program do you think truly has your customers interest in mind? What program do you think would sell more effectively?

7 Commercial Aviation Services SERVICE LETTER SERVICE ENGINEERING BOEING COMMERCIAL AIRPLANES P.O. BOX 3707 SEATTLE WASHINGTON SL A ATA: 7100C70 23 March 2005 SUBJECT: MODEL: APPLICABILITY: REFERENCE: INLET COWL LIPSKIN CORROSION PREVENTION /-700/-700C/-800/-900/ BBJ All 737-NG Airplanes 737NG-FTD , Inlet Cowl Corrosion During Long Term Storage SUMMARY: Some operators have reported surface corrosion on the engine inlet cowl lip skins after prolonged parking or storage in warm, moist environments. As discussed in the referenced fleet team digest article, Boeing has evaluated several methods to prevent corrosion on the lipskin, and determined that Xzilon is an acceptable temporary protective coating for corrosion prevention. BACKGROUND: Boeing initiated an Equipment Quality Analysis (EQA) to determine the cause of the corrosion. Results of the analysis identified that the primary cause of corrosion is stagnant water against the surface of the lipskin. The engine prolonged parking and storage procedures in AMM were revised to use alternate storage covers and inspect/wipe down the lipskin to prevent accumulation of moisture. In addition, several methods of corrosion prevention were studied including water displacing compounds, thermal spray coatings, and alternate lipskin materials. The study concluded that alternate lipskin materials and thermal spray coatings were not economically feasible. Of the water displacing compounds, Xzilon was determined to be an acceptable temporary protective coating for corrosion prevention. DISCUSSION: The Boeing Company has tested Xzilon for performance of its intended function (corrosion protection) and found that it offered enhanced corrosion prevention performance over anodized or bare (polished) lip skins fabricated from 2219-T62. The following instructions are provided to assist operators in the use and application of Xzilon as a preventative maintenance process.

8 737-SL A 23 March 2005 Page 2 of 3 1. A thorough chemical cleaning of the lipskin must be done with the cleaner furnished from the Xzilon vendor prior to application. (Xzilon will not remove corrosion, but will act to assist in preventing future corrosion.) 2. Cap the container when not in use. Check expiration dates before using the Xzilon. The product should have a clear, unclouded appearance. 3. The Xzilon shall be applied with the materials supplied by the vendor for application. The Xzilon shall be applied by CAREFULLY pouring a few drops onto the felt material supplied and not saturate the applicator to the point of Xzilon dripping from the cloth. 4. The Xzilon shall be applied quickly to a SMALL AREA followed by an immediate wipe dry with the clean, cotton cloth supplied. The Xzilon should not be allowed to dry before it is wiped down. This will cause streaking. Direct exposure to sunlight or warm surface temperatures can result in streaking. 5. The application should proceed around the lip skin until the entire surface has been coated. The second and third coats can follow with at least 15 minutes drying time between coating applications. 6. Boeing recommends that the cleaning and application of the Xzilon be done under cover in a clean area in order to protect the surface from sun and heat so that drying times are not altered and to protect from contaminants entering the work surface. 7. Reapplication should occur after the surface loses its shine. Boeing recommends a schedule of checking the lipskins for visual appearance every two weeks for the first two months and then adjusting the schedule according to operator experience based on environment and use of the aircraft. 8. If repainting operations are to be performed on areas treated with Xzilon, prepare the painted area according to D to remove any silicone residue and provide adequate adhesion to the paint BOEING ACTION: Boeing has reviewed Xzilon and has no objection for its use on the inlet cowl lipskin. SUGGESTED OPERATOR ACTION: Boeing suggests that operators evaluate the information provided in this service letter to determine if the use of Xzilon as a corrosion prevention method for the inlet cowl lipskin during storage would be beneficial to their aircraft.

9 737-SL A 23 March 2005 Page 3 of 3 WARRANTY INFORMATION: Boeing warranty remedies are not available for the subject discussed in this service letter. INTERCHANGEABILITY: INTERCHANGEABILITY: Use of Xzilon does not affect interchangeability of the inlet cowls SUPPLIER: Granitize Products, Inc Vulcan Street South Gate, CA, Ph FAX MLE:cmm Original Dated: 4 August 2003 Revision Removed caution about getting Xzilon on paint. R. David Reed 737 Fleet Support Chief

10 Simoniz GlassCoat vs. Xzilon Forms: Simoniz MWT & Xzilon 00-XPG 5/08 Key Points Of Program Simoniz Xzilon??? Brand Recognition With Simoniz and Teflon, What s your Opinion? (1) Length of new car warranty 7 years 5 years Provides exterior warranty coverage against acid rain tree sap, bird waste, water spotting, insects etc. Coverage against Spray Paint (2) coverage Requires two applications of process to love bug areas Provides cloth seat and carpeting coverage against food dyes (dyes typically found in sports drinks and food products) Utilizes Exclusive DuPont Teflon Technology For interior seating and carpeting. Covers leather seats against staining. Including dye transfer from clothing, ink and pet waste (3) (4) (5) dye coverage staining coverage Includes Rental Car Coverage. (10) $50.00 Dollars Per Day) (6) rental coverage Warranty fully insured (7)??? Back Up Administrator printed in warranty to Handle Claims In Case Simoniz Ceases To Operate. (8) Provides online certification program and product installation DVD to ensure proper application of products. (9) Extensive consumer responsibility to maintain warranty (10) Covers floor mats

11 1. Consumer preferences are based on brand name appeal. Since 1911.The Simoniz brand has been a leader in appearance products. Simoniz was made the exclusive licensee of DuPont Teflon for several industries including the New Car Automotive market on Oct 2 nd 2001 making our program the highest consumer branded program in the marketplace. 2. *(see below) Although Xzilon utilizes a spray-paint demonstration as part of their marketing plan they do not cover spray-paint as part of their warranty. Simoniz does. 3. Xzilon lists covering the fabric interior from permanent stains but excludes stains from dyes, which include food dyes. Food dyes are one of the most common causes of permanent stains and are covered by Simoniz. 4. Simoniz is the exclusive licensee of DuPont Teflon (industry first). Our Teflon process (made by the makers of DuPont StainMaster) for fabric seating and carpeting is the number one process used in the United States. Please visit 5. Simoniz covers staining on leather from any consumable food product plus urine, vomit, crayons, blood, and lipstick. Xzilon leather coverage does not cover stains of any form. 6. Rental car coverage is currently an exclusive (industry first) benefit to the Simoniz GlassCoat program. Xzilon specifically excludes it. 7. Simoniz through it s insurer, insures every warranty from dollar one. Xzilon s certificate states it is insured by Virgina Surety, an excellent company. However, because there are many methods and or levels of insurance we cannot determine the depth of Xzilon s coverage. We would ask anyone competing against the Xzilon program to ask for a copy of their insurance policy from the Dealer. Of note would be are they insured from dollar one on every contract they have written in the past and in the future? Our program insured from dollar one. Our relationship with Great American is not a catastrophic loss policy, stop gap policy, or the like. r are we self or reinsured at any level. Those would be further questions to ask of the Xzilon policy with Virginia Surety. Ask for a copy of Xzilon insurance policy for comparison. 8. Written into our warranty is a back up administrator (industry first) who maintains a direct relationship with Great American in the event we go out of business. This protects you the Dealer and the Consumer by allowing claims to still be paid. We are the only company that insures their warranty in this fashion. There is no language in the Xzilon warranty that protects the Dealer and the consumer in the event that Xzilon ceases to operate. How does Xzilon handle claims if they go out of business? How are you protected? 9. Simoniz has developed a bumper-to-bumper training DVD (industry first) to help assure proper installation of our products. It is backed up by a 20-question online certification test, which prep department personnel take to become a Certified Technician. Upon passing the certification we issue a framed diploma to the participant.

12 10. Xzilon Vehicle Owner Requirements, Granitize Products strongly recommends following the maintenance procedures for interior and exterior care as described in the attached sheet. The attached sheet Care and Maintenance Tips lists items such as the consumer removal of stains including using a hot clothing iron to remove waxy materials, and scrubbing stains out with an included Xzilon spot remover. It also says the consumer should reapply the Xzilon Mink oil to the interior of the vehicle three times per year or as necessary. It is also includes language about washing the vehicle with a Xzilon Wash and Wax product, although the warranty states wax is no longer necessary. The warranty also states under the Limitation of Coverage section that damage due to neglect or abuse is not covered. If the consumer does not use the Xzilon products is that viewed as neglect? Simoniz requires no specialized maintenance and has no such provisions in our warranty. We merely ask the consumer to follow the recommendation of the manufacturer. *It is our understanding that part of Xzilon marketing is to illustrate to the dealer and consumer the strength of the Xzilon products by spray-painting a car. Although from a gimmick point of view this could be compelling to a consumer, however, once the vehicle is washed several times and exposed to the elements this particular gimmick no longer works. All data used to compare the competing program is updated constantly. If you feel this comparison to be in error on any count please inform us so we may make appropriate changes. It is our position to win business through the best possible business practices and affiliations. Thank you for considering our program. Revised 11/11 to reflect recent additional benefits of the Simoniz GlassCoat program.

13 Simoniz GlassCoat vs. Cal-Tex ResistAll NG2 Forms used for analysis: Simoniz MWT.L & Cal-Tex REV NGT Key Points Of Programs Simoniz GlassCoat Cal-Tex Brand Recognition What s your Opinion? (1) ResistAll NG2??? Length of New car warranty 10 years automatic Up to 7 years Renewable for life Renewal process in 5 year increments. Renewal is automatic. fee-no reapplication required in 3 year increments. Subject to Cal-Tex approval. Consumer to pay fee for reapplication Length of used car warranty Current plus 5 years (2) limit Used car coverage. Same as New Car coverage (2) Coverage limited to cleaning dying and polishing on vehicles older than 4 model years. repairing or repainting allowed. Exterior coverage. Provides exterior warranty coverage against acid rain tree sap, bird waste, water spotting, insects, UV, road de-icing materials, etc. Interior Coverage from any permanent staining from multiple sources Weather/UV induced weakening of vinyl/leather resulting in punctures ¼ of an inch or less, rips of 1 inch or less, Fading or cracking of dash, loose seam stitching, and sand abrasion. Coverage for vandalism from spray paint NO (3) coverage Fading or dulling of headlight lenses, break dust staining of aluminum alloy wheels Rental Car Coverage. NO (4) 10 Days $50 a day for any interior or exterior item covered.. $250 aggregate for all covered items maximum for term of contract. repair, cleaning only. 7 days at $50 a day for exterior claims, 5 Days at $50 dollars a day for interior. Transfer fee fee to transfer. (no fee for active military)

14 Utilizes Exclusive DuPont Teflon Technology For interior seating and carpeting. (5) Independent testing showing GlassCoat Ceramic Resin (tested dramatically superior over ResistAll (6) Warranty fully insured (7) Warranty Has Back Up Administrator To Handle Claims In Case Company Ceases To Operate. (8) Provides online certification program and product installation to ensure proper application of products. Visit (9) 1. Consumer preferences are based on brand name appeal and today s F&I departments need all the tools necessary to create income. Since 1911, the Simoniz brand has been a leader in appearance products. Simoniz was made the exclusive licensee of DuPont Teflon for several industries including the New Car Automotive market on Oct 2 nd 2001 making our program the highest consumer branded program in the marketplace. F&I manager around the country sell our program with confidence. 2. We believe the used car market for programs such as ours is limited to the condition of the car as it gets older. We have elected to go no further back than five years to minimize potential pre-existing issues to the vehicle paint or interior. However unlike Cal-Tex we have just one level of comprehensive identical coverage for both new and used vehicles. 3. Simoniz GlassCoat is a Limited Product Warranty. We are providing warranty coverage against things we know our chemistries can prevent or minimize. The Cal-Tex program includes coverage that we feel their chemistries cannot prevent or minimize. We consider these coverage s non-compliant for a limited product warranty i.e. (sand abrasion, loose seam stitching, additional vinyl/leather protection against weather-induced or ultraviolet-induced weakening of the vinyl/leather surfaces resulting in punctures less that ¼ inch in diameter or rips or tears less than one inch). Through legal opinions obtained by us we have ascertained these coverage s violate the benefits of a limited product warranty, and welcome undue scrutiny from State Insurance Commissioners and the CFPB.

15 4. We are not sure if Cal-Tex is providing a chemistry that is applied to the vehicle s headlights and alloy wheels. If not, it is a possible non compliant issue as a Limited Product Warranty. 5. Simoniz is the exclusive licensee of DuPont Teflon (industry first). Our Teflon interior process (made by the makers of DuPont StainMaster) for fabric seating and carpeting is the number one process used in the United States. Please visit See attached letter. 6. The paint chemistry used for our GlassCoat program is a Polysilazane (ceramic resin) which when exposed to naturally occurring Hydrogen and Oxygen forms glass on the Clearcoat of a vehicle. Simoniz has done extensive testing against all competitor products showing the superiority of its GlassCoat ceramic resin technology. Two specific tests were done on our GlassCoat chemistry. One to show the durability of the chemistry, and the second to show it bonds to the Clearcoat. The original The ResistAll product failed at 600 scrub cycles. GlassCoat had no failure at 5000 scrub cycles. We do not have current testing on their new chemistry. See Attached tests 7. Simoniz insures every warranty from day one dollar one. The ResistAll program does not promote or state on their warranty to the consumer of any warranty insurance backing. We will provide a copy of our policy to compare to the Cal-Tex policy. 8. Written into our warranty is a back up administrator (industry first) who maintains a direct relationship with Great American in the event we go out of business. This protects you the Dealer and the Consumer by allowing claims to still be paid. We are the only company that insures their warranty in this fashion. There is no language in the ResistAll warranty that protects the Dealer and the consumer in the event that ResistAll ceases to operate. How does ResistAll handle claims if they go out of business? How are you protected? 9. Simoniz has developed a bumper-to-bumper training available online (industry first) to help assure proper installation of our products. It is backed up by a 20-question online certification test, which prep department personnel take to become a Certified GlassCoat Technician. Upon passing the certification test we issue a framed diploma to the participant. See Attached Diploma. All data used to compare the competing program is updated constantly. If you feel this comparison to be in error on any count please inform us so we may make appropriate changes. It is our position to win business through the best possible business practices and affiliations. Thank you for considering our program. Revised 9/13

16 Simoniz GlassCoat vs. Automotive Product Pipeline/DuPont Forms: Simoniz MWT.10.8 & Auto Key Points Of Program Direct Brand Recognition and Relationship With Simoniz and DuPont Teflon, Simoniz GlassCoat YES (1) Automotive Product Pipeline (APP) DuPont NO Length of new car warranty 7 years 5 years Offers multiple claims (limited to one repair) Provides exterior warranty coverage against acid rain tree sap, bird waste, salt, and UV. Coverage against Spray Paint, Hard Water Provides interior seating, carpet, and floor mat coverage against food dyes (dyes typically found in sports drinks and food products), blood, vomit, urine, crayons, make-up, and gum Exclusive DuPont Teflon StainMaster Technology for interior seating, carpeting, and floor mats (2) (3) Will replace entire carpeting Will replace entire seat and its covers Includes Rental Car Coverage. Five $50.00 Dollars Per Day for any interior or exterior claim Full coverage to transferred customers Simoniz offers full coverage to the transferred customer. Coverage to transferred customers is limited to reconditioning only. Provides online certification program and product installation to ensure proper application of products. Visit (4) Provides independent testing showing the resiliency of GlassCoat Ceramic Glass Resin (tested to be dramatically superior over APP/DuPont) (5)

17 1. The Dealer and consumer are dealing directly with Simoniz USA, a 100 year old branded company. Simoniz was made the exclusive licensee of DuPont Teflon for several industries including the New Car Automotive market on Oct 2 nd 2001 making our program the highest consumer branded program in the marketplace. The DuPont brand name is only licensed to Advantage Product Pipeline Inc. (APP). This means you are not doing business with DuPont. 2. Simoniz covers staining from any consumable food product plus blood, vomit, urine, crayons, make up, gum, and grease. APP does not cover blood, vomit, urine, crayons, or gum. APP limits their coverage from food dyes to cleaning or redying. APP does not cover floor mats. 3. Simoniz is the exclusive licensee of DuPont Teflon (industry first). Our Teflon interior process (made by the makers of DuPont StainMaster) for fabric seating and carpeting is the number one process used in the United States. Please visit 4. Simoniz has developed a bumper-to-bumper training available online (industry first) to help assure proper installation of our products. It is backed up by a 20- question online certification test, which prep department personnel take to become a Certified Technician. Upon passing the certification we issue a framed diploma to the participant. 5. Simoniz has done extensive testing against all competitor products showing the superiority of its GlassCoat ceramic resin technology. This data clearly show the superiority of the Simoniz GlassCoat process over the APP product. It also shows that the GlassCoat process permanently bonds to the clearcoat. Testing data is available online at in the Authorized dealer section All data used to compare the competing program is updated constantly. If you feel this comparison to be in error on any count please inform us so we may make appropriate changes. It is our position to win business through the best possible business practices and affiliations. Thank you for considering our program. Revised 4/09 to reflect recent additional benefits of the Simoniz GlassCoat program. ***** What product would you as a consumer prefer to buy? What program would peak your interest? What program do you think truly has your customers interest in mind? What program do you think would sell more effectively?

18 Simoniz GlassCoat vs. Ziebart Diamond Gloss Forms: Simoniz MWT.10.8 & Ziebart Key Points Of Program System 5 Ziebart??? Brand Recognition With Simoniz and Teflon, What s your Opinion? (1) Standard length of new car warranty 7 years??? Provides exterior warranty coverage against acid rain tree sap, bird waste, water spotting, insects etc. Will repaint as part of repair (2) Requires re applications to keep warranty in force (3) Will repair or reupholster interior cloth seats and carpeting coverage against food dyes (dyes typically found in sports drinks and food products) (4) Covers floor mats Utilizes Exclusive DuPont Teflon Technology For interior seating and carpeting. Includes Rental Car Coverage. (Five (5) $50.00 Dollars Per Day) (5) (6) rental coverage Warranty fully insured (7) Warranty Has Back Up Administrator To Handle Claims In Case Company Ceases To Operate. (8) Provides online certification program and product installation DVD to ensure proper application of products. (9) Warranty voided after attempt to repair paint or interior (10)

19 1. Consumer preferences are based on brand name appeal and today s F&I departments need all the tools necessary to create income. Since 1911.The Simoniz brand has been a leader in appearance products. Simoniz was made the exclusive licensee of DuPont Teflon for several industries including the New Car Automotive market on Oct 2 nd 2001 making our program the highest consumer branded program in the marketplace. Simoniz is the most advertised car brand in the market. 2. The Ziebart warranty does not cover tree sap, hard water spotting, or spray paint. Ziebart does not guarantee repairs if paint is damaged and cannot be restored. The only alternative is for the customer to receive a refund of the original paid price of the warranty. With the vehicle remaining damaged. 3. Ziebart requires the consumer to reapply all chemical at least yearly or the warranty becomes invalid. 4. Ziebart does not guarantee repairs. If the stain does not come out, the only option for the consumer is a refund of their money with the stain remaining. 5. Simoniz is the exclusive licensee of DuPont Teflon (industry first). Our interior Teflon process (made by the makers of DuPont StainMaster) for fabric seating and carpeting is the number one process used in the United States. Please visit 6. Rental car coverage is currently an exclusive (industry first) benefit to the Simoniz GlassCoat program. Ziebart specifically excludes it. 7. Simoniz insures every warranty from dollar one. The Ziebart program does not promote or state on their warranty to the consumer of any warranty insurance backing. Without true insurance backing, Ziebart claims are paid by the Ziebart franchisee itself. If the franchise becomes insolvent, you the Dealer can be left liable. Ask for a copy of their insurance policy. 8. Written into our warranty is a back up administrator (industry first) who maintains a direct relationship with Great American in the event we go out of business. This protects you the Dealer and the Consumer by allowing claims to still be paid. We are the only company that insures their warranty in this fashion. There is no language in the Ziebart warranty that protects the Dealer and the consumer in the event that Xzilon ceases to operate. How does Ziebart handle claims if they go out of business? How are you protected? 9. Simoniz has developed a bumper-to-bumper training DVD (industry first) to help assure proper installation of our products. It is backed up by a 20-question online certification test, which prep department personnel take to become a Certified Technician. Upon passing the certification we issue a framed diploma to the participant. 10. Simoniz has coverage up to the wholesale value of the vehicle. With Ziebart if any claim on the paint or interior cannot be restored and the customer must receive a refund of their purchase price of the program as settlement, the customers warranty becomes voided and they lose remaining coverage.

20 What product would you as a consumer prefer to buy? What program would peak your interest? What program do you think truly has your customers interest in mind? What program do you think would sell more effectively? All data used to compare the competing program is updated constantly. If you feel this comparison to be in error on any count please inform us so we may make appropriate changes. It is our position to win business through the best possible business practices and affiliations. Thank you for considering our program. Revised 10/08 to reflect recent additional benefits of the Simoniz GlassCoat program.

21 T echnology Driven Protection SIMONIZ USA, Inc. 201 Boston Turnpike Bolton, CT Fax INTERNAL USE ONLY An FTIR Analysis of the Interaction Between Simoniz GlassCoat and Automotive Clear Coat S. L. Wunder (1) and C. M. Brunette (2) (1) Professor of Chemistry, Temple University, Philadelphia, PA (2) PhD, Polymer Science and Engineering; Director of Marketing Simoniz USA, Inc. Bolton, CT SUMMARY In order to explain on a molecular level the extreme durability of Simoniz GlassCoat, when applied to an automotive clear coat, Fourier Transform Infrared Spectroscopy (FTIR) studies were performed. By monitoring changes in the intensity of characteristic bands in the FTIR spectrum of the clear coat, it was found that, unlike other commercially available sealants, Simoniz GlassCoat chemically interacts and crosslinks, with the clear coat to provide a tough and durable coating. INTRODUCTION AND BACKGROUND Simoniz GlassCoat is a commercial clear coat and paint protectant applied to vehicles at new car dealerships. Based on proprietary polymer chemistry, Simoniz GlassCoat polymerizes and crosslinks to a high degree at room temperature in the presence of moisture without requiring a catalyst. The resultant ceramic coating has been shown to have protective properties (i.e. corrosion and solvent resistance) and provide hard, durable coatings with excellent thermal stability, non-wetting (hydrophobic) properties, and excellent adhesion to wide range of substrates. Recently, independent testing at KTA-Tator, Inc.(1) using water shed tests has shown that the integrity of Simoniz GlassCoat remained intact after 5000 wash/buffing cycles when applied to an automotive clear coat surface relative to four other commercially available protective sealants. The purpose of this study was to determine the nature of any chemical interaction that exists between Simoniz GlassCoat on the clear coat to account for its high degree of durability after repeated washing/buffing using FTIR spectroscopy. The technique of FTIR spectroscopy is used to identify compounds and functional groups in polymers based on the absorption of infrared radiation at wavelengths that are characteristic of the vibrational mode of the molecules. When a vibration characteristic of a functional group reacts to form a bond, the number of the original groups, and thus their intensity, decreases. In this particular study, the clear coat investigated was a urethane (R N=C=O) based system in which the urethane reacts with HO-R OH in the formulation. The Professional s Choice 2009 Simoniz USA Inc. All rights reserved. Unauthorized reproduction or distribution, in whole or in part, is prohibited without express written consent.

22 RESULTS AND DISCUSSION The FTIR band of the clear coat that is most useful is that of the isocyanate (O=C=N) at 2263cm-1. It is employed in the crosslinking reaction of the clear coat and its intensity (I) was shown to decrease with cure. This band was ratioed with that of the C-O stretching mode of the urethane at 1725cm-1 (R=I 2263cm-1/I 1725cm-1). However, because the clear coat cures increasingly slowly with time, a procedure was needed to determine if the decrease in R was attributed to the continued crosslinking of the clear coat or whether it arose from the reaction between the clear coat and the Simoniz GlassCoat or other sealants. Samples of the clear coat were spun coated onto a salt plate and spectra were obtained at room temperature (RT) as a function of time, t (te: what is designated as t=0 may vary somewhat between samples since some crosslinking may occur during sample preparation). In the clear coat spectrum at t=0, R= At t= 30min, 1hr, overnight, R decreased from 0.63 to 0.38 during these time intervals (Table 1). On another run, R=0.59 at t=5min and 0.56 at t=2hrs. Lastly, R decreased to 0.43 overnight to 0.35 after 2 days. (It is noted that when an uncured sample of clear coat was heated at 110degC for 20 minutes to accelerate the curing process, R decreased from 0.95 to 0.48). It is evident from these results that R decreases with cure, as the sample crosslinks. In order to determine if there is further interaction (crosslinking) of the clear coat when Simoniz GlassCoat is added, as well as, a competitive sealant for comparison, (Sealant X), the following was done. The clear coat was spun onto a salt plate, cured and an FTIR spectrum was taken (R=0.38). The salt plate was divided in half and a drop of the Simoniz GlassCoat was added on one side and the other sealant on the other. When Sealant X was added to the clear coat, negligible changes were noted (R =0.36 initially and R=0.35 after 1 day. These results indicate both that the clear coat did not further cure, and that no further reaction between the clear coat and this particular sealant occurred. This finding is consistent with water shed testing of this material which had exhibited long drain times and incomplete drainage after various scrub cycles due to significant coating loss. In contrast, with the clear coat/simoniz GlassCoat sample, R decreased to 0.22 and remained at that value overnight. On another run, R decreased from R=0.37 initially to R=0.22 overnight. These results suggest that further crosslinking of the clear coat with the Simoniz GlassCoat is occurring; the O=C=N-R group of the clear coat reacts with the (OH)3-S-R groups of the Simoniz GlassCoat forming covalent attachments. Thus, the FTIR results 2009 Simoniz USA Inc. All rights reserved. Unauthorized reproduction or distribution, in whole or in part, is prohibited without express written consent.

23 clearly demonstrate on a molecular level that the extreme durability of Simoniz GlassCoat after numerous wash/buff cycles when applied to the surface of the clear coat can be attributed, at least in part, to the chemical crosslinking between the clear coat and Simoniz GlassCoat. Table 1. Intensity changes, as measured by R, versus time (t) t R Run min hr 0.56 overnight 0.38 Run 2 5min hrs 0.56 Run 3 overnight days ). KTA-Tator, Inc. Project ; vember 7, Simoniz USA Inc. All rights reserved. Unauthorized reproduction or distribution, in whole or in part, is prohibited without express written consent.

24 T echnology Driven Protection INDEPENDENT TEST LAB: KTA-TATOR, INC. PRODUCT FAILURE TEST SIMONIZ USA, Inc. 201 Boston Turnpike Bolton, CT Fax INTERNAL USE ONLY PRODUCTS TESTED: Simoniz GlassCoat, Auto Armor Paint Sealant, A Touch of Class Paint Sealant, Perma Plate Paint Sealant, and DuPont CARe P022 SYNOPSIS Simoniz USA commissioned KTA-Tator, Inc. of Pittsburgh, PA, the largest engineering consulting firm in the country, to perform a Product Failure Test on Simoniz GlassCoat, Auto Armor Paint Sealant, A Touch of Class Paint Sealant, Perma Plate Paint Sealant, and DuPont CARe P022. Each product was scrub-tested to performance failure, up to a maximum of 5000 scrub cycles. This is a synopsis of the full KTA report entitled Results of Wear Resistance and Water Shed Rate Determinations; KTA-Tator, Inc. Project R2. BACKGROUND Because there is no known standard to test the water shed properties of automotive waxes and paint sealants, KTA partnered with an agent of Simoniz USA, Inc. (Simoniz) to develop a standardized method, which also tests the durability of the products. The goal was to produce a performance test for automotive waxes and paint sealants that evaluated the durability of the products, producing quantitative data with reproducible results that was easy to perform with readily available equipment. The presence of the sealant coat can be inferred from the rate at which water drains off a coated test panel. When water is sprayed onto the hood of an automobile, the way it runs off or recedes and pools can, to the trained eye, indicate the presence or absence of a hydrophobic coating. Two (2) other common methods to detect the presence of such a coating on a test panel, contact angle and gloss measurements, have, by the client s experience, proved to be inconsistent and unreliable. The client arrived at the current test method by analogy with how water runs off coated and uncoated patches on the hood of a vehicle. SUMMARY The testing consisted of determining the rate at which water was shed from the surface of Simoniz GlassCoat compared to uncoated panels and panels coated with four (4) other automotive paint sealant products. The water shed rates were measured by first inserting a painted clear coated panel into a lift apparatus (Figure 1) within a tub containing potable water and recording digital video of the test panels being lifted (Figure 2) from the water at a 55 angle from the horizontal. The number of digital video frames from the point the panel emerges from the water until the water was shed from the surface was then determined from a time-coded DVR. The water shed rates both before and following subjection to a predetermined number of linear scrub cycles with a sponge and a detergent/water solution were compared in order to gauge the durability of the products applied to the test panels against the combined effects of physical scrubbing and chemical detergent. The Professional s Choice 2009 Simoniz USA Inc. All rights reserved. Unauthorized reproduction or distribution, in whole or in part, is prohibited without express written consent.

25 determined from a time-coded DVR. The water shed rates both before and following subjection to a predetermined number of linear scrub cycles with a sponge and a detergent/water solution were compared in order to gauge the durability of the products applied to the test panels against the combined effects of physical scrubbing and chemical detergent. Figure 1 Panel lift apparatus Linear Linear Wearability Wearability Linear performed with with aa Gardco Gardco Linear Linear Wearability Wearability Machine Machine fitted fitted Linear wearability wearability testing testing was was performed with a soft sponge (figure 3). The sponge was a commerically available, generic car wash: sponge. with a soft sponge (Figure 3). The sponge was a commercially available, generic car wash sponge. The pressure to to the the panel, panel, but but not not so so much much that that the the The sponge sponge holder holder was was positioned positioned to to apply apply moderate moderate pressure panels surface would not be scratched within at least two (2) 1,000 scrub cycles. panels surface would not be scratched within at least two (2) 1,000 scrub cycles. Five (5) (5) millitiers milliliters of of detergent detergent solution solution was was placed placed directly directly onto onto the the panel panel after after each Five each was was secured into the apparatus. This volume was sufficient to keep the sponge/panel wet through each secured into the apparatus. This volume was sufficient to keep the sponge/panel wet through each 200-cycle duration. duration. detergent solution consisted (by Ultra volume) Ultra AromatherPolmolive 200-cycle TheThe detergent solution consisted of 10%of (by10% volume) Palmolive Aromatherapy Lavender in potable water. apy Lavender in potable water. One scrub cycle consisted of one back and forth motion along a path approximately 12 long. Once scrub cyclethe consisted of one back and forth alongand a path approximately long. Following 200 cycles, panel was removed from themotion apparatus gently rinsed with12 potable Following 200 cycles, the panel was removed from the apparatus and gently rinsed with potable water. water. Video was acquired of all panels initially and at 200 cycle intervals for a total of 1,000 cycles Video acquired of allinpanels initially and at 200 intervals for a total of 1,00 cycles or until or untilwas clear differences product performance werecycle evident. clear differences in product performance were evident. Figure 2 Panel being lifted 2009 Simoniz USA Inc. All rights reserved. Unauthorized reproduction or distribution, in whole or in part, is prohibited withoutlinear expresswearability written consent. Linear wearability testing was performed with a Gardco Linear Wearability Machine fitted with a soft sponge (Figure 3). The sponge was a commercially available, generic car wash sponge.

26 Figure 3 Wearability Tester DISCUSSION Over the course of one thousand (1,000) cycles or so, as long as a product s water shed rates (as measured in frame counts) remain stable, it is reasonable to conclude that the integrity of the sealant has remained intact. If water shed rates quickly fall (frame counts rise), the conclusion follows that the integrity of the sealant has been compromised by some combination of chemical action of the detergent and erosive action of the sponge. Such a product is therefore judged to be less durable than the product whose integrity has remained intact. Perma Plate Auto Armor A Touch of Class Dupont Simoniz GlassCoat Product Test Results Failure at 200 Scrubs Failure at 1200 Scrubs Failure at 600 Scrubs Failure at 400 Scrubs Failure through 5000 Scrubs Conclusion: Auto Armour, DuPont CARe P022, Touch of Class, and Perma-Plate Painguard all exhibited incomplete drainage and/or sustained increases in drain times, while Simoniz GlassCoat exhibited little or none. This is seen both in the head-to-head comparisons on the same panels, and consistenly across all panels Simoniz USA Inc. All rights reserved. Unauthorized reproduction or distribution, in whole or in part, is prohibited without express written consent.