Because Every Parking Lot Is A Jungle!

Transcription

1 Because Every Parking Lot Is A Jungle!

2 DingMonkey Protection Program Benefits Include: Door Ding Repair. Cosmetic Minor Paint Scratch Repair. Interior Rip, Tear & Burn Repair. Windshield Star & Crack Repair. Factory Alloy Wheel Cosmetic Repair. Key Loss Replacement. Ding & Dent Repair Minor Exterior Paint Alloy Wheel Scuff Key Loss Replacement Interior Damage Windshield Star Repair

3 Administration Overview About DingMonkey Inc. DingMonkey s management team consists of seasoned professionals with entrepreneurial experience, attitude and attention to detail. Our years of industry experience ensures we deliver innovation and leadership in product development with ongoing advancement to exceed our client s needs. At DingMonkey Inc., we believe the automotive aftermarket industry is in need of a vital change with regard to the way products are presented and ultimately perceived by the consumer. Stated Drew Eckman, President, DingMonkey Inc. DingMonkey Protection s bundle of benefits provides peace of mind protection to consumers while offering innovative time saving solutions to help industry professionals with immediate access to information. DingMonkey s management team is committed to consumer education and awareness as it strives to differentiate from the competition. The win/win is to present products that are meaningful to the ownership experience and are a real value to the consumer. Stated Charles Reinert, Founder and CEO for DingMonkey.com Insurance & Administration DingMonkey s strategic partnerships offer the highest level of customer service in the industry. These partnerships are the cornerstone of our corporate structure and contributes to the strength and stability of our marketed programs. DingMonkey s Admin & Insurance provides access to all 50 states, has a rating A Excellence, by A.M. Best and is an accredited A+ rated member with the Better Business Bureau.

4 CONTRACT NUMBER SERVICE CONTRACT Customer Information Dealer Information FIRST NAME MI LAST DEALER NAME ADDRESS DEALER NUMBER CITY STAT TE ZIP ADDRESS ADDRESS CITY STATE ZIP Term of Coverage EFFECTIVE DATE EXPIRA ATION DAT TE PURCHASE PRICE Acknowledgement & Signature Vehicle Information New Ve ehicle Used Ve ehicle By signing belo w, Customer acknowledges that he/she has fully reviewed and understand the terms and conditions of this Service Contract. DEALER REPRESENTATIVE SIGNATURE YEAR MAKE MODEL CUSTOMER SIGNATURE DATE VIN ODOMETER All claims and customer service issues may be initiated by going to and selecting CUSTOMER at the top of the page. Please review the Conditions and Limitations section and specific type of damage/repair sections below priorr to submitting a claim. The Service Contract is issued for three (3) years from the effective date. Certificates can be renewed for an additional three (3) years by the original Service Contract holder. Service Contract renewals must be completed 30 days prior to or 30 days following expiration. Please renew or obtain more information on renewals by visiting o!ur website at or send renewal request to renew@dingmonkey.com. Protection is valid from the effective date on the Service Contract. Renewal pricing is subject to change. Please allow up to 30 days for renewal Service Contract to be processed. Conditions and Limitations: DingMonkey can't guarantee that all damaged areas are repairable. We do not cover preexisting damage, hail damage, collision, vandalism, neglect, large deep dents, creased metal, bumpers, mirrors, missing, cracked or damaged paint. If in the judgment of the certified technician, best efforts had been used, the obligations of A!dministrator under this contract have been fulfilled. W e do not provide benefits that are inaccessible due to: extensive aftermarket equipment, inaccessible areas, aftermarket wheels, repainted body panel, or any other part that is not OEM. If your claim is not fulfilled within 9 0 days after filing, it will be closed. Prior to Service: Service Contract holder may visit our website at then click CUSTOMERS then FILE A CLAIM for fastest service. You may also send an including your Customer number, updated contact information, and attached photos of damaged areas to claims@dingmonkey.com or call (888) and talk to one of our friendly customer service reps. You will be notified within 3 business days with further instructions. Benefits will not be paid without prior authorization from D!ingMonkey. Upon completion of authorized repairs, Customer must sign technician s document to verify completed repairs. No deductible applies to authorized repairs. Door Ding Repair: Paintless Dent Repair is a process developed by the automobile manufacturing community, using specialized hand tools to gently push the metal back to its original form without harming the vehicles factory paint. Repairable areas are defined as and limited to exterior vertical body panels repairable within the limits of Paintless D!ent Repair inspected and approved by an authorized PDR technician. If the damage to the vehicle is not repairable by PDR methods, no benefit is provided. Damage caused by any vehicle in motion is excluded from coverage. Such damage may be directed to the owner s comprehensive insurance policy. Wi W indshield Repair: indshield stars and cracks caused by small debris will be repaired under industry standards limited and not to exceed two inches in length or diameter. If the damaged windshield should need replacement because repairs would not allow it to function safely, the Service Contract holder should contact their comprehensive insurance provider for replacement. The administrator will reimburse the registered owner the deductible portion of their comprehensive insurance claim (for windshield r!eplacement claim only) on the registered vehicle up to $ No deductible reimbursement benefit will be paid without proof of Service Contract holder s filed and paid comprehensive insurance claim. All claims need to be filed within 3 days of discovery of the windshield damage. Factory Alloy Wheels: Repairable wheels are defined as and limited to, factory alloy wheels. Minor cosmetic scuffs and scratches that are repairable and limited to industry reconditioning methods. Limited to one repair per wheel, two wheels per claim, and not to exceed four repairs during the Service Contract term. Aftermarket, chrome, and painted w!heels are excluded. Damage is limited to repairable cosmetic surface damage only and does not include any tire coverage or bent wheels caused by a road hazard or accident. Administrators attempt to repair fulfills all obligations under this Service Contract. Interior: Interior repair is defined and limited to: scratches scuffs and tears that are accidental on leather and cloth seats, door panels, arm rests not to exceed one inch in d!iameter or three inches in length. Damage due to neglect, collision, stains and normal wear are excluded. Benefits are subject to industry standard method of repair without removal of any OEM safety devices. Exterior: Paint touch-up repairs are defined as and limited to, paint scuffs, scratches, & minor scrapes, not to exceed 5 inches. All repairs are to be considered non-body shop, and requires the use of, specialized reconditioning air brush or airless spray tools. Repairable areas are defined as and limited to exterior metallic vertical body panels repairable within the limits of our technician. DingMonkey or assigned technician can't guarantee a 100% Factory color match or factory paint blend. Damage caused by any vehicle in motion is excluded from coverage. Such damage may be directed to the owner s comprehensive insurance policy. Key Replacement: In the event Key is lost, stolen or destroyed, Administrator will provide for an OEM or aftermarket equivalent as a replacement. The absence of a Key at the time of a Ve ehicle delivery does not constitute a Covered Loss. Only the Keys that are provided at the time of Ve ehicle delivery is covered under this plan. Eligible Key means ONE (1) Key (including FOB and/or remote) provided to Agreement Holder at the time of the Ve ehicle's original delivery. Key replacement benefit is limited to one (1) Key per Service Contract Holder per term. Note: Valet Keys and aftermarket devices (such as remote start) are excluded from coverage. Transfer of Coverage: The balance of the original coverage term may be transferred to another private party purchaser of the registered vehicle. Send proof of vehicle sale and title transfer to transfer@dingmonkey.com. The new owner will be contacted to facilitate payment of the $50 transfer fee. Transferred agreements are not cancelable or refundable. Cancellation: This Service Contract may be cancelled for a full refund if no claims have been submitted within the first 30 days or longer if required by state law. After 30 days and no claim has been submitted, customer may cancel this Service Contract and receive a pro-rated refund based on the number of days from the effective date, minus a $50 cancellation fee. Service Contract become non-cancelable and nonrefundable once a claim has been submitted. All cancellation requests must be sent to cancel@dingmonkey.com for consideration and processing and must include a copy of this Service Contract, updated contact information, and reason for the request. The obligor for this Service Contract is Northcoast Wa arranty Services, Inc. The administrator for this Service Contract is: Ding Monkey, Inc. PO Box Fort Wo orth, TX

5 DingMonkey Protection Program Dealer Agreement THIS AGREEMENT (herein referred to as the Dealer Agreement ), dated this day of, 201, is entered into by and between DingMonkeyTM Inc. Protection Program (hereinafter Program, a Texas Corporation (hereinafter DM ) and, (hereinafter Dealer ). WHEREAS, DM desires to offer DM s Program to be sold by Dealer, and WHEREAS, Dealer desires to market DM s Program in connection with its vehicle sales and service. NOW THEREFORE, it is agreed as follows: DEALER OBLIGATIONS 1. Dealer agrees to follow the instructions and procedures relating to the Program as outlined by DM, including any and all additions, deletions, and amendments that DM may furnish from time to time. 2. Dealer agrees and acknowledges that the Dealer s sales production will be monitored on a monthly basis. Dealer further agrees that if it fails to submit new sales business for a consecutive three (3) month period, Dealer will be subject to termination for non-production at the sole option of DM. 3. Dealer agrees to timely submit, no later than twenty (20) days after the end of the calendar month, to DM all agreement sales and sales revenues thereto by such dealer. 4. DM agrees to refund cancellations processed and reported on the monthly statement. In the event of repossession, Dealer agrees to refund to lien holder Dealer s pro-rata share of the agreement price for those agreements canceled by lien holder prior to expiration. 5. Dealer agrees to have no authority to make, alter, modify, waive, or discharge any terms or conditions of the agreements or any performance there under, nor to incur any liability on behalf of DM. 6. Dealer shall be fully and solely responsible for any claim with respect to any damage on new and used vehicles that were in existence on or before the date an agreement was issued by the Dealer. 7. Dealer agrees, in the event of a hailstorm causing hail damage to Dealer s inventory, the sales of DM s Program shall be subject to inspection of the Dealers inventory. Vehicles will be required to be free of any hail damage and are certified as like new condition. DM S OBLIGATIONS 1. DM agrees to supply forms, advertising, and promotional material for use by Dealer, all of which shall remain the property of DM and which shall be returned to DM in the event of termination of this Agreement. 2. DM agrees to cover all repairs arising under valid agreements and to be completed within a reasonable time after notice of the claim, but shall not be liable for any delays caused by circumstances beyond its control. 3. In the event that Dealer issues an agreement in error, DM shall, within thirty (30) days from the date of the receipt of the copy of the agreement for such non-qualifying vehicle, return said agreement to the contract purchaser with ample explanation. DM is under no obligation(s) to investigate or arrange for the payment of repairs of any vehicle if the vehicle did not qualify under existing requirements and qualifications as outlined by DM. 4. DM shall have no obligation or liability for any pre-existing damage, door dings or hail damage on new or used vehicles covered by a valid agreement, whether or not payment has been made by Dealer with respect thereto. TERMINATION 1. Either party may terminate this Agreement at any time by giving sixty (60) days written notice to the parties last known address. Unless so terminated, this Agreement shall be a continuing agreement. 2. In the event of termination of this Agreement, DM shall be responsible for administering any and all properly adjudicated claims filed against the agreements issued during the term of this Agreement. Dealer shall be liable to remit appropriate monies in accordance with the rates in effect at the time of issuance of such agreements prior to termination. MISCELLANEOUS PROVISIONS 1. This Agreement shall not be pledged, assigned, sold or otherwise alienated without the written consent of DM. Any reported or attempted assignment without DM s written consent shall not be binding on DM or its insurers. Dealer: Address: City, State, Zip: Legal Name: By: signature/title DingMonkey Inc. P.O. Box Fort Worth, Texas Agent/Representative: DingMonkey Program Cost $ By: DingMonkey, Inc. / Officer

6 Why choose the DingMonkey Protection Program? Protection against incidentals that comprehensive insurance doesn t cover. Nationwide network of independent technicians. Online claims processing Protects your vehicle s inherent value and keeps it looking great. You Never Know When... The Monkey s Gonna Get Ya! DingMonkey Inc. Post Office Box Fort Worth, Texas Toll Free: