Broker Self-Serve Endorsements, Collections How to Add a Scheduled Item

Transcription

1 Broker Self-Serve Endorsements, Collections How to Add a Scheduled Item

2 Presentation Overview Broker self-serve endorsements has been expanded to the Collections line effective July 8, 2017 in PURE Online This presentation provides two examples of how to add a scheduled item to a Collections policy 1. Submit for Review Endorsement (Slides 3 13): Adding a $100,000 jewelry item and amending the Highest Value Item 2. Issue Endorsement Straight-through (Slides 14 23): Adding a $5,000 jewelry item only 2

3 : Submit for Review Endorsement

4 Submit for Review Endorsement Set up the endorsement by selecting the Endorsement Type, entering the Effective Date and a Note briefly explaining the type of change being made. Then click >>> next. 4

5 Submit for Review Endorsement Start by first selecting Coverage by Schedule from the policy tree. 5

6 Submit for Review Endorsement Using the dropdown, select the Coverage Class of the item being added. Then enter the Number of items to be added and click add. 6

7 Submit for Review Endorsement Enter in the item Description, Value and Appraisal Date (if applicable). Then click save changes. Next, click Coverage by Class on the policy tree. 7

8 Submit for Review Endorsement A warning message should appear at the top of the screen, alerting the user that the Coverage Schedule limit has changed, and that the sums on the Coverage Schedule page and Coverage by Class page do not match. To amend this, simply enter the new total (provided by the warning message) into the Total Scheduled Jewelry Coverage field. Always be sure to update the Highest Value Item Value and Description if it has changed as a result of the endorsement. 8

9 Submit for Review Endorsement In this example, the Total Scheduled Jewelry Coverage increased to $150,000 and the Highest Value Item increased to $100,000. Due to the Highest Value Item changing, the Highest Value Item Description field had to be amended as well to reflect the change. Once all of the applicable fields are updated, click save changes and then >>> review changes. 9

10 Submit for Review Endorsement This screen outlines everything that has changed within the endorsement. Review the changes for accuracy, then click >>>rate to proceed to the next screen.

11 Submit for Review Endorsement If the change requires company review, an alert will be at the top of the screen and a >>> submit for review button will be on the bottom right. Click >>> submit for review to proceed. 11

12 Submit for Review Endorsement Enter an Explanation/Comment (an example is provided above). Next, select an option from the Refer for Review drop-down. To proceed with the request and have the endorsement issued, select Process Request. To send the endorsement in for approval only, select Quote Indication, Do Not Process. Once a selection has been made, click >>> submit. 12

13 Submit for Review Endorsement A dialogue box will appear when the >>> submit button is clicked. Click OK to confirm the request and submit the endorsement to the company for review. The user submitting the request will receive an automatic confirmation with a case number. This completes the Submit for Review process. 13

14 : Issue Endorsement Straight Through

15 Issue Endorsement Straight Through Set up the endorsement by selecting the Endorsement Type, entering the Effective Date and a Note briefly explaining the type of change being made. Then click >>> next. 15

16 Issue Endorsement Straight Through Start by first selecting Coverage by Schedule from the policy tree. 16

17 Issue Endorsement Straight Through Using the dropdown, select the Coverage Class of the item being added. Then enter the Number of items to be added and click add. 17

18 Issue Endorsement Straight Through Enter in the item Description, Value and Appraisal Date (if applicable). Then click save changes. Next, click Coverage by Class on the policy tree. 18

19 Issue Endorsement Straight Through A warning message should appear at the top of the screen, alerting the user that the Coverage Schedule limit has changed, and that the sums on the Coverage Schedule page and Coverage by Class page do not match. To amend this, simply enter the new total (provided by the warning message) into the Total Scheduled Jewelry Coverage field. Always be sure to update the Highest Value Item Value and Description if it has changed as a result of the endorsement. 19

20 Issue Endorsement Straight Through In this example, the Total Scheduled Jewelry Coverage increased to $55,000 but the Highest Value Item did not change. Once all of the applicable fields are updated, click save changes and then >>> review changes. 20

21 Issue Endorsement Straight Through This screen outlines everything that has changed within the endorsement. Review the changes for accuracy, then click >>>rate to proceed to the next screen. 21

22 Issue Endorsement Straight Through If the change does not require company review, there will be an >>> issue button on the bottom right of the screen. When ready, click >>>issue to proceed with processing the endorsement. 22

23 Issue Endorsement Straight Through A dialogue box will appear when the >>> issue button is clicked, asking the user to confirm the action, as shown above. Click OK to have the endorsement processed. Upon clicking OK, paperwork will generate. This completes the endorsement issuance process. 23

24 Additional Resources for Broker Self-Serve Endorsements Broker Self-Serve Endorsement How-To Video Located on the home screen in PURE Online. PURE Education Webinars A member of the PURE team will walk through how to enter an endorsement live. A link of PURE s Upcoming Education Schedule is located on the home screen in PURE Online. Member Services Dial to speak with a Member Services Associate. 24