Building a Safety Climate Dashboard

Transcription

1 Building a Safety Climate Dashboard Joe Melton Director of Consulting BOOTH Joe.melton@dekra.com

2 Housekeeping Phones please Slides will sent out Locate emergency exits Ask questions Clickers. Are not garage door openers

3 How has the conference been? A. Really good B. Pretty good C. Ok- average D. Not great E. Less than exciting 54% 43% 0% 2% 0% Really good Pretty good Ok- average Not great Less than exciting

4 About me From IOWA GO HAWKS 1 OF 8 KIDS Safety 101 on the farm Football Operations

5 Session objectives Intermediate level 1.Explain leading lagging indicators for predictive analytics 2.Interpret data metrics 3.Describe tools to assist with communicating analytics

6 Agenda Strength of a dashboard What components to have in place organizationally How to measure these components What and why we measure How to build a dashboard Benefits others have seen Benchmarking I might have more content than we have time

7 Who do I have in here? A. Safety Professional B. Safety committee member 76% C. Operations D. Management E. Other 12% 2% 10% 0% Safety Professional Safety committee member Operations Management Other

8 Currently does your company utilize some form of a safety climate dashboard? A. Yes B. Kind of C. No, but we are looking for tools to start one D. No and we re not interested just sitting in here to hold down the tile 38% 29% 29% 4% Yes Kind of No, but we are looking for to... No and we re not interested...

9 How many sites are you trying to manage? A. 1-5 B C D % 33% 13% 4%

10 Remember Keep an open mind Opportunity for improvement will look different for everyone I will provide lots of examples, screen shots and share experiences. No secrets in safety, what I know I learned from those around me. They were very patient. I will guide based on interaction

11 Terms to be used Dashboard- climate metric Leading indicator Lagging indicator KPI- Key Performance Indicators TIR- Total Incident Rate LTIR- Lost Time Incident Rate DART- Days Away Restricted Duty SMP- Safety Management Process- Bevington

12 Benefits of a safety climate dashboard In time metric of safety Provides quantifiable score Measuring tool for safety Benchmarking Strong tool to pinpoint severity risk exposure Proactive tool for continuous improvement WHY???? Eliminate SIF s.

13 Incidents with SIF Potential Incidents with SIF Potential Non SIF Potential 17% SIF Potential 83% SIF Potential Non SIF Potential

14 Foundational strengths of a dashboard Measures what is important Key performance indicators Ultimately measures effectiveness So before we build a dash board lets talk about what quality building blocks to use.

15 Type of indicators Leading Proactive Lagging Reactive

16 Lagging indicators Traditional Safety metric Typically draws from compliance with safety rules and regulations. Measurement of what has occurred Measurement of unsafe

17 Lagging Indicator Examples: Injury frequency and severity OSHA recordable injuries Lost workdays Worker s compensation costs

18 Leading indicators Typically activities targeted towards reducing risk, exposure and incidents. Identifies future change Measurement of efforts Typically things people do and not avoid

19 Leading indicators Examples Safety training Corrective actions Maintenance performed Policy reviews Employee perception surveys Safety audits

20 Record and gather self assessment Is the process cumbersome? Can front line employees record items? How does the reporting process work for you Who reports incidents What incidents are reported

21 Who has won the most NCAA wrestling championships? A. Oklahoma State B. IOWA 63% C. Iowa State D. Ohio State E. Penn State F. Cornell 10% 7% 7% 12% 0% Oklahoma State IOWA Iowa State Ohio State Penn State Cornell

22 Tracking Assigning corrective actions How do you assign? Do you have a streamline process for assigning and tracking to completion task? Can extract data of completion and areas of opportunity? Is this info readably available? What is convenient gets utilized?

23 Do you know the corrective actions closed on time rate at your company? A. Yes B. Sometimes C. Nope that s top secret information 31% 46% 23% Yes Sometimes Nope that s top secret infor...

24 Building a solid base Junk in is junk out Before we can build a solid dashboard we need to ensure information being submitted is accurate Integrity is a key to a solid dashboard Measurement of quality MEASURE THINGS PEOPLE DO

25 Indicator list options

26 Cont.

27

28 Building the Safety Climate Score

29 Safety Climate

30 Safety Dashboard

31 Share Information Sustainability Communication Positive results Accomplishments How do you communicate Strength in knowledge Head in sand otherwise Keeps safety efforts in the fore front Safety does not need to be a dirty word Make it what you want If you only communicate the failures than that s what the perception will be. JHA/JSA/SOP reviewed Evaluation process

32 Accountability For success from supervisors and managers set specific goals. Proved education and direction on how goals are accomplished. Proper guidance provides opportunity to grow a positive culture. Tie into reviews and expectations Success is hard.

33 Building the dashboard review Review where you are currently? Risk assessment Safety Assessment survey Culture Evaluate Where do you want to be? Specific goals How are you going to get there? Actions Who is going to be involved? Action items Assignment

34 Capitalizing on dashboard When you have a robust climate dashboard Is it accurate? Critical evaluation Frequency dashboard is reviewed and communicated Reviewed at management level Ask the right questions? Visibility Not who to blame but how and why How do we fix it Who we involve The root cause Future prevention

35 Remember Be specific with your goals Specific goals get specific outcomes Involve employees More receptive when safety is done with us rather than at us Don t hide, creates wedge in communication Facilitates dis-trust

36 What gets measured gets done

37 FIrst Aid Rate A B C D E F G H I J K L M N O 0.00 LTIR Top Quartile 7.21 TIR DART LTIR First Aid Incident Rate LTIR Bottom Quartile 3.66

38 Pro Active Incident Rate A B C D E F G H I J K L M N O LTIR Top Quartile 58.8 TIR DART LTIR Proactive Incident Rate LTIR Bottom Quartile

39 Corrective Action Rate A B C D E F G H I J K L M N O LTIR Top Quartile 90.3 TIR DART LTIR CA Rate LTIR Bottom Quartile

40 Audit Corrective Action Rate A B C D E F G H I J K L M N O TIR DART LTIR Audit CA Rate 0.00

41 Employee Training Rate A B C D E F G H I J K L M N O TIR DART LTIR ETR 0.00

42 Actual Training A B C D E F G H I J K L M N O 0.00 LTIR Top Quartile TIR DART LTIR ETR Actual Training LTIR Bottom Quartile 1211

43 Audit Rate A B C D E F G H I J K L M N O TIR DART LTIR Audit Rate 0.00

44 Findings Per Audit A B C D E F G H I J K L M N O TIR DART LTIR Finding per Audit

45 CA Rate From Audits A B C D E F G H I J K L M N O 0.00 LTIR Top Quartile TIR DART LTIR Audit CA Rate LTIR Bottom Quartile 4.62

46 Job Plans Completed on Time % % % % % % 0.00 A B C D E F G H I J K L M N O TIR DART LTIR Completed Job Plans 0.00%

47 Closed on time all investigations % % % % % % 0.00 A B C D E F G H I J K L M N O TIR DART LTIR All Investigations 0.00%

48 Closed on time all investigations vs First Aid & Recordable % % % % % % 0.00 A B C D E F G H I J K L M N O TIR DART LTIR All Investigations Firstaid RecordableInvestigations 0.00%

49 Observation Rate A B C D E F G H I J K L M N O 0.00 LTIR Top Quartile 675 TIR DART LTIR Observation Rate LTIR Bottom Quartile 46.6

50 4.50 Clean Sheets and % Unsafe with Comments % % % % % % 0.00 B D E F J K L N TIR DART LTIR % Clean Sheets % Unsafe with Comments 0.00%

51 11/1/2009 2/1/2010 5/1/2010 8/1/ /1/2010 2/1/2011 5/1/2011 8/1/ /1/2011 2/1/2012 5/1/2012 8/1/ /1/2012 2/1/2013 5/1/2013 8/1/ /1/2013 2/1/2014 5/1/2014 8/1/ /1/2014 2/1/2015 5/1/2015 8/1/ /1/2015 Incident Investigations; Observations & System Inspections (Audits) Combined Effect CA's Incident CA's Proactive CA's System TIR DART LTIR

52 Concluding thoughts Information is as good as the one utilizing it Continuous improvement Audit indicators

53 Questions?

54 Other Sessions A11 No More Boring Safety Trainings 11am - 12pm, All Levels A14 Building a Safety Climate Dashboard 1:30pm - 2:30pm, Intermediate A23 Building a Quality Safety Observation 3:30pm - 5pm, Intermediate B02 Achievement Focused Safety 10:30am - 12pm, Advanced B16 Grain Handling Standard 1:30pm - 2:30pm, All Levels

55 Contact information Booth 317 Joe Melton Director of Consulting DEKRA