PEOPLE PLAN PROGRESS. Our Achievements

Transcription

1 Our Achievements

2 Our Achievements (service performance reporting) In the statements of service performance there are references to an Annual Survey. This survey was undertaken by Key Research and the sample included all residents within the Western Bay of Plenty District Council area with a sample size of 720 and margin of error of +/- 3.65%, with a confidence level of 95%. The LTCCP has identified significant negative effects related to the following activities: Wastewater Solid Waste Communities (Interment) Transportation Water Supply Stormwater Economic. During 2007/ there has been no material change in these negative effects. 28

3 Leadership Outcomes LERE 1 LERE 2 The needs of the Western Bay of Plenty District s diverse rural and urban communities are met by providing for effective representation and careful stewardship of the Districts resources. Financial management is prudent, effective and efficient. Representation The Representation function of Council represents the District s democratic and decision-making processes. Apart from the function of Council, it includes the functioning of five Community Boards, Council s Standing Committees (Hearings & Consents, Roading, Utilities, Parks, Community & Property), the Maori Forum and Maketu Strategy Committee, elections and public consultation. Support is provided by the Customer & Business Services Group. Levels of Service Performance s Target Result Narrative The level of achievement in the financial performance index (the index has been developed to monitor Key Performance Council s financial trends and level of compliance with Treasury policy. Result < 1.00 is unfavourable, >1.00 is favourable). Key Resident Supporting s Level of community satisfaction with the opportunities to participate in decision-making and the level of representation (Elected and Community Board members) to Council. Interest expense on external debt as a percentage of rates revenue. (Maximum identified in Treasury policy is 20%). Level of Tangata Whenua satisfaction with representation provided by the Maori Forum. Affordability of rates The percentage movement in total rates income (after allowance for growth) Primarily due to external interest costs being greater than budget. No survey No Survey Next survey % 19.4% Result greater than target due to increase in interest costs. No survey No survey Next survey % 4.84% Percentage of rates to total income. 65% 66% Stewardship of rates income, the percentage of District rates income not spent at the end of the financial year. Percentage of actions (pertaining to representation) identified in the Leadership Action Plan for the year that have been completed. 2.0% 16.8% $4m of rates income was under spent due to project delays. These delays were attributed to timing issues, obtaining resource consents and negotiations with property owners. 90% 82%

4 Levels of Service Performance s Target Result Narrative Representation will be Number of meetings held provided by: per annum 1 Mayor 12 Councillors Council, based on 6 weekly cycle Community Boards Community Boards based on: - 6 weekly cycle, or - 2 monthly cycle All Community Board meetings are now held on a 6 weekly cycle. 1 Maori Forum Maori Forum, at least 6 3 In addition to these meetings, the Maori Forum held 4 workshops. Number of individual elected 80% 89.5% members that attended Council, Committee and Community Board meetings Number of individual elected 80% 92% members that attended Community Board meetings Level of compliance with 100% 100% statutory timeframes Community outcomes process will meet statutory requirements Compliance with statutory process for community outcomes 100% 100% 30

5 Representation - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Representation 2,641 2,432 2,179 Total operating expenditure 2,641 2,432 2,179 Analysis of expenditure - by class Direct costs 1,709 1,471 1,346 Overhead costs Depreciation Total operating expenditure 2,641 2,432 2,179 Analysis of funding required Service charges Community Board Rate Other income Total revenue Net cost of service - surplus / (deficit) (2,076) (1,791) (1,606) Capital expenditure Total other funding required (2,076) (1,791) (1,606) Other funding provided by Rate Income 1,939 1,939 1,882 Loans Reserves & Future Surpluses 137 (148) (276) Total Other Funding 2,076 1,791 1,606 31

6 Sustainable Development Investigation and provision of detailed options for the District s proposed projects and plans with regard to the scheduling, resourcing and provision of infrastructure, amenities, services and facilities and detailed planning including the application for resource consents for the option chosen. Outcomes LESD 1 LESD 2 Leadership is provided to the people of the Western Bay of Plenty District in the achievement of sustainable development. The rate of growth within each community does not exceed its ability to absorb it. Performance s Target Result Narrative Percentage of actions (pertaining to 90% 68% Key Performance sustainable development) identified in the Leadership Action Plan for the Key Resident Supporting s District Plan updated to meet the needs of the district. Strategies reviewed in accordance with timeframes outlined in the Long Term Plan. year that have been completed. Percentage of residents who perceive growth to have had a positive or no impact. Percentage completion of the interagency exercise (working with other agencies in the community) to consider Community Outcomes, District monitoring, indicators and areas for collaboration. 80% 78% 100% 100% SmartFutures Report received by Council July. Levels of Service Performance s Target Result Narrative Number of sustained 0 1 Plan Change 36 Tauriko challenges to District Plan Industrial Zone Gargan Rd Changes. Plateau. Percentage of strategy reviews initiated in accordance with agreed timeframes. 100% 100% 32

7 Sustainable Development - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Strategic Planning 2,295 2,331 2,139 Resource Management Project Management Environment Protection District Development Total operating expenditure 2,596 2,833 2,682 Analysis of expenditure - by class Direct costs 1,759 1,972 1,882 Overhead costs Depreciation Total operating expenditure 2,596 2,833 2,682 Revenue Service charges Financial contributions Other income - 27 (9) Total revenue Net cost of service - Surplus / (Deficit) (2,533) (2,793) (2,609) Capital expenditure Total other funding required (2,533) (2,793) (2,609) Other funding provided by General Rate 2,220 2,220 2,178 Environment Protection Rate Debt Increase (Decrease) (23) (23) (21) Reserves & future surpluses Total Other Funding 2,533 2,793 2,609 33

8 Building Communities Communities BCC01 Communities are healthy and safe. Outcomes BCC02 BCC03 Communities are vibrant. Communities participate in the development of their futures. Performance s Target Result Narrative Percentage of actions identified in the Community Strategy and Action Plan Key Performance for the year that have been completed in accordance with Council and statutory requirements. 85% 84% Key Resident Level of customer satisfaction based on two-yearly survey for Community Services. 70% 63% This survey identified satisfaction with Safer Communities Local Arts & Culture and Community Grants and Funding. The satisfaction with Community Grants and Funding has decreased from the previous survey. Levels of Service Performance s Target Result Narrative Develop and deliver a coordinated Community Development Programme, including Safer Communities. Percentage of actions completed that were scheduled in the Community Development Plan for the 80% 100% User-friendly information and advice will be provided, and all service requests received will be resolved. Library services will be maintained at Waihi Beach, Katikati, Omokoroa and Te Puke Council will provide cemeteries at Katikati, Oropi, Maketu (under review) and Te Puke (excludes old Te Puke Cemetery, no further plots available for purchase). Partnerships with hall committees will be maintained. (This will be subject to the Halls Level of Service Review scheduled in 2006/07.) year. Percentage service requests resolved within specified timeframe Percentage customers surveyed where service requests were not actioned as customer was advised. Percentage resident satisfaction with service provided by frontline staff. Number of library items available per head of population Number of times books issued per annum Number of cemeteries where plot availability is >30% of annual plot requirements or minimum of 5 plots at any one time. Number of partnership agreements in place with all existing hall committees. >95% 98% <10% 3.5% >85% 85% > Katikati Cemetery in October 2007 had 4 plots available

9 Communities - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Information Centres 1,569 1,672 1,430 Contracts, Levies and Grants Pensioner Housing Cemeteries Community Halls Emergency Management Total operating expenditure 3,259 3,370 2,652 Analysis of expenditure - by class Direct costs 2,393 2,435 1,975 Overhead costs Depreciation Total operating expenditure 3,259 3,370 2,652 Revenue Service charges Financial contributions Subsidies Other income Total revenue 1,794 1,779 1,622 Net cost of service - Surplus / (Deficit) (1,465) (1,591) (1,030) Capital expenditure Total other funding required (1,952) (1,849) (1,381) Other funding provided by General Rate 1,495 1,495 1,279 Investment in Associates Debt Increase (Decrease) Reserves & future surpluses Total Other funding 1,952 1,849 1,381 35

10 Recreation and Leisure Acquiring, developing and maintaining the District s active, passive and coastal parks, reserves and community facilities. Council owns a range of sports fields, multi-use facilities, camping grounds, clubrooms, grandstands, tennis courts, coastal and marine structures, playgrounds, skateboard facilities, bowling greens and toilet blocks. Maintenance of Council s various parks, reserves and community facilities is contracted to external service providers. Outcomes BCRL 1 BCRL 2 BCRL 3 BCRL 4 BCRL 5 BCRL 6 Facilities are safe, healthy and appropriate A basic range of public facilities is available. Council and community work together to provide and promote recreation and leisure facilities. Sub-regional recreation and leisure opportunities are available. Important natural, cultural and heritage values are protected. Resources are secured for present and future public recreation and leisure needs. Performance s Target Result Narrative Key Performance Index to show the recreational services provided per 1000 residents Three yearly surveys of resident 75% 78% Key Resident satisfaction levels (with reserves and recreational facilities and amenities). Recreational facility health and safety 0.05% 0 No injuries were reported. incident levels reported as a percentage of the population Percentage of recreational facilities that have a condition rating less than or equal to three (1 excellent, 5 very 95% 92% Supporting s poor). Percentage of actions identified in the Recreation and Leisure Action Plan for the year that have been completed. Percentage of wards with agreed Reserves Management Plans in place. Total number of hectares acquired for Sub-Regional parks, in accordance with the Joint Policy with Tauranga City Council. 90% 91% 100% 100% Waihi Beach reserve management plan adopted 18 September All 5 wards now have reserve management plans in place

11 Levels of Service Performance s Target Result Narrative A basic range of public Public facilities available facilities will be provided per 1,000 people: Land Organised sport (hectares) Neighbourhood / amenity (hectares) Community facilities (hectares) Facilities Sports fields Hard courts Camping grounds

12 Recreation and Leisure - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity District Reserves 2,838 2,407 2,881 Motor Camps Swimming Pool Coastal and Marine structures Total operating expenditure 3,320 2,820 3,491 Analysis of expenditure - by class Direct costs 2,675 2,406 2,799 Overhead costs (109) Depreciation Total operating expenditure 3,320 2,820 3,491 Revenue Service charges Financial contributions 2,923 2,286 3,526 Other income 1, Total revenue 4,712 3,049 4,069 Net cost of service - Surplus / (Deficit) 1, Capital expenditure 4,396 4,851 3,684 Total other funding required (3,004) (4,623) (3,106) Other funding provided by General Rate 2,044 2,044 1,732 Environment Protection Rate Debt Increase (Decrease) - (250) - Reserves & future surpluses 660 2,679 1,009 Total Other funding 3,004 4,623 3,106 Major variances Financial contributions revenue was less than forecast due to the slowdown in district residential development. Other income from TECT of $1.2m was not received in as expected. 38

13 Regulatory Outcomes Regulatory services support community well-being. Performance s Target Result Narrative Number of successful legal challenges 0 0 Key Performance or mediation settlements made as a Key Resident Supporting s result of Council staff error. Percentage level of customer satisfaction based on two yearly surveys of regulatory services. Percentage of actions completed in accordance with legislative requirements and Council policy for the administration of the District Plan. Percentage of actions completed in accordance with Council and legislative requirements for: Animal Control Building and Health Services 85% 86% 100% 98.5% 100% 97% Levels of Service Performance s Target Result Narrative 95% of resource consent applications will be processed within the statutory timeframes. Percentage of resource consent applications processed within the statutory timeframes 95% 97% 95% of building and health applications and plan checking will be processed within statutory timeframes 95% of Land Information Memoranda (LIM s) and Project Information Memoranda (PIM s) are processed within statutory timeframes. 98% of dogs in the District are registered. Percentage of building and health applications and plan checking processed within the statutory timeframes. Percentage of LIM and PIM applications processed within the statutory timeframe. Percentage of registered dogs in the District. 95% 82% The new Building Consent Authority Regulations required a review of processes and systems and the time to process consents has increased as a result of the regulations. 95% 99.5% 98% 98% 39

14 Regulatory - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity District Plan Implementation 1,563 1,791 1,840 Building and Health 1,701 1,858 1,728 Animal Control Other Total operating expenditure 4,293 4,765 4,491 Analysis of expenditure - by class Direct costs 3,102 3,483 3,350 Overhead costs 1,192 1,214 1,141 Depreciation Total operating expenditure 4,293 4,765 4,491 Revenue Service charges User fees 3,367 3,360 3,526 Other income Total revenue 3,407 3,401 3,629 Net cost of service - Surplus / (Deficit) (887) (1,364) (862) Capital expenditure - (2) - Total other funding required (887) (1,362) (862) Other funding provided by General Rate 887 1, Reserves & future surpluses Total Other funding 887 1,

15 Transportation The activity involves the provision and maintenance of a system of roads, streets, bridges and footpaths within the District. Roading includes: Sealed pavements extension, reseals, repair, maintenance and widening Unsealed pavements pavement replacement and surface shape maintenance Pavement drainage provision and maintenance of culverts, kerb and channels etc Maintenance, repair and replacement of the District s 100 bridges (including two barge ramps) Safety management provision and maintenance of appropriate lighting, signage, pavement marking and crash investigation Streetscape maintenance provision and maintenance of trees, gardens, car parks, pedestrian facilities, footpaths, mowing and vegetation control Street improvements upgrading of streetscapes in a coherent, affordable way that reflects the desires of the community Emergency works Note that the State Highway roading network within the District boundaries is administered by Transit New Zealand. District Roads Length Sealed Unsealed Urban (<70kph areas) 138 km 2 km Rural (>70kph areas) 615 km 274 km Total Local Road Network 753 km 276 km 41

16 Outcomes BCTR 1 BCTR 2 BCTR 3 BCTR 4 Transport networks support and promote economic development. Transport systems minimise adverse effects on the environment. Transport systems enable healthy activity and reduce transport related public health risks. Transport systems improve access and mobility. Performance s Target Result Narrative Key Performance Risk of injury to the road user (injury crashes/100vkt), for district roads Level of satisfaction with 50% Targets not identified in LTCCP. Key Customer Transportation based on the annual Result has increased 4% from resident survey the previous year. Amount of traffic exposed to a smooth 95.8% 98.1% Supporting s road Number of sustained legal challenges for non-compliance with resource consent Unhindered speed that could be safely driven (mean free speed) within the rural seal network 0 0 * Modelling to be completed, before targets can be identified. * 0 Modelling not completed. Levels of Service Performance s Target Result Narrative Customers will be satisfied with response to transport related service requests. Level of customer satisfaction with action taken to resolve service >85% 91.4% Investment in roads will be maintained at optimum level. Length of unsealed roads in District will reduce. Surface condition of the carriageway will improve over time. Safety of sealed roads will improve over time Bridges with a weight or speed restriction will be maintained or reduced. Amount of land secured for walkways, footpaths and cycleways will increase. requests. Total Roading Rate per vehicle kilometres travelled ($/100mvkt) Length of unsealed roads (kilometres). Annual surfacing and pavement defect index for: Sealed roads Unsealed roads Relative hazard exposure presented to road users for rural sealed roads > 500 vehicles per day (group 3 road) Number of bridges with a speed or weight restriction. Amount of land secured for walkways, footpaths and cycleways (hectares). $7.47 $

17 Transportation - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Roading 13,462 17,970 11,406 Total operating expenditure 13,462 17,970 11,406 Analysis of expenditure - by class Direct costs 7,667 10,563 5,236 Overhead costs Depreciation 5,073 6,681 5,467 Total operating expenditure 13,462 17,970 11,406 Revenue Service charges User fees Subsidies 5,598 5,974 5,326 Roading rate 12,590 12,703 12,078 Financial contributions 1,565 1,422 2,366 Vested assets 1,600 1,427 1,780 Other income Total revenue 21,978 21,769 21,789 Net cost of service - Surplus / (Deficit) 8,516 3,799 10,384 Capital expenditure 20,024 14,736 16,563 Total other funding required (11,508) (10,937) (6,179) Other funding provided by Debt Increase (Decrease) 2,878 (10,919) 8,150 Proceeds from sale of assets Reserves & future surpluses 8,631 21,670 (1,972) Total Other Funding 11,508 10,937 6,179 Major variances Direct costs were higher than forecast due to increases in the price of raw materials and an increase in pavement maintenance undertaken as part of the Performance Based Contract. The latter years of the contract (-2012) have an increased maintenance works requirement whereas the first five years of the contract had a focus on capital expenditure. Depreciation costs were also $1.6m higher than budgeted. capital expenditure was less than budgeted primarily due to the timing of works. Omokoroa Roading Stage 1 was $2.3m under spent at year end, Welcome Bay realignment was also under spent by $1.4m, as were a number of community roading projects. 43

18 Water Supply This activity comprises water treatment, storage and distribution through the operation and maintenance of water treatment and pumping stations, reservoirs, boosters and the distribution network. Water is delivered to over 10,000 premises within the District. Council has three water supply schemes, summarised as follows: Western Water Supply provides treated water to properties from Waihi Beach to Wainui Stream. Central Water Supply provides treated water to the Omokoroa community and the surrounding area from Wainui South Stream to the Wairoa River Eastern Water Supply provides treated water to the eastern half of the District, from Te Puke to Pukehina. This supply is an amalgamation of the Bush, Papamoa, Rangiuru, Paengaroa and Maketu/Pukehina supplies and the Te Matai irrigation scheme. Maintenance of the distribution network is carried out under competitively priced contracts for the Western, Central and Eastern areas. Treatment plants are operated by Council staff and consultants. Outcomes BCWA 1 Potable water of an appropriate standard and quality to meet the needs of consumers within the three supply areas is provided. Performance s Target Result Narrative For the 3 supply areas the percentage Key Performance Key Resident Supporting s of Council s treated water supply with a Ministry of Health B grading for treatment 100% 100% b grading for distribution 100% 100% Level of resident satisfaction with the 70% 72% quality of the Council water supply In a 1:50 year drought the ability of the 100% 100% water supply to meet normal daily water demand (1,100 litres per person per day) Ability of reservoirs to provide 24 hour storage for the average daily demand 100% 100% Levels of Service Performance s Target Result Narrative Council will provide good quality water to: Level of compliance with agreed standards for fire hydrants. (This monitors the amount of water and pressure) 85% 85% Meet growth needs within the supply areas. Effectively manage risks associated with the quality and quantity of the public water supply Percentage of year where reservoirs are maintained at a minimum of 50% full. Number of non-compliant tests Percentage of water loss that could have been prevented. 80% 95% <5 2 Maketu and Te Puke had non compliant tests in January 24% 28% 44

19 Water Supply - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Western Water Supply 3,040 2,936 2,993 Central Water Supply 1,868 1,913 1,594 Eastern Water Supply 3,016 3,183 2,743 Total operating expenditure 7,923 8,032 7,330 Analysis of expenditure - by class Direct costs 5,053 5,252 4,966 Overhead costs Depreciation 2,360 2,258 1,877 Total operating expenditure 7,923 8,032 7,330 Revenue Service charges 4,000 3,996 3,692 User fees 1,576 1,899 1,565 Financial contributions 1, Vested Assets Other income Total revenue 6,850 6,929 6,508 Net cost of service - surplus / (deficit) (1,068) (1,036) (822) Capital expenditure 2,552 2,423 3,109 Total other funding required (3,620) (3,460) (3,931) Other funding provided by Debt Increase (Decrease) ,027 Reserves & future surpluses 3,105 2,829 1,904 Total Other funding 3,620 3,460 3,931 45

20 Stormwater PESO 1 Stormwater systems in Urban Growth Nodes are progressively upgraded to comply with adopted structure plans. PESO 2 Existing stormwater systems in Small Settlements are progressively upgraded to provide a minimum level of service. Outcomes PESO 3 PESO 4 PESO 5 Urban development is avoided in flood prone areas unless mitigation measures can be provided. Communities are consulted and informed about various approaches to stormwater management, and their views are sought and taken into account. Compliance and monitoring activities are carried out. Performance s Target Result Narrative Key Compliance Key Resident Supporting s Percentage of actions identified in the Stormwater Action Plan for the year that have been completed. Resident satisfaction level with stormwater systems. Percentage of Council s reticulation for Waihi Beach, Katikati, Te Puke and Omokoroa that has adequate capacity in terms of code of practice design. 90% 70% Delays experienced in the stormwater works programmes for Waihi Beach and Katikati. 60% 68% 85% 82% Levels of Service Performance s Target Result Narrative Progressively upgrade infrastructure to manage flood levels within designated areas. Percentage of reticulation (by length) that is under size. 15% 28% New reticulation is planned for the small settlements. Maintain existing stormwater system to retain flooding within designated areas. Number of times flooding occurs outside identified flood prone areas during a 50-year or less storm event. 2 4 The increase in large rainfall events during the year has highlighted another area where stormwater is deficient. This has been added to the stormwater capital programme. 46

21 Stormwater - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Stormwater 2,659 2,611 1,774 Total operating expenditure 2,659 2,611 1,774 Analysis of expenditure - by class Direct costs 1,999 1,723 1,123 Overhead costs Depreciation Total operating expenditure 2,659 2,611 1,774 Revenue Service charges 1,778 1,754 1,287 Financial contributions Vested assets Other income Total revenue 2,289 2,664 2,653 Net cost of service - Surplus / (Deficit) (370) Capital expenditure 3,630 4,918 8,430 Total other funding required (4,000) (4,865) (7,552) Other funding provided by Debt Increase (Decrease) 3,403 1,544 7,398 Reserves & future surpluses 597 3, Total Other funding 4,000 4,865 7,552 47

22 Protecting the Environment Natural Environment Outcomes The District s natural environment is protected, maintained and enhanced. Performance s Target Result Narrative Key Compliance Key Resident Supporting s Number of hectares physically and legally protected through various covenants. Percentage of residents who perceive the environmental features monitored are a lot better, and a little better. (Environmental features monitored include quality of streams and rivers, harbours and estuaries, air quality, amount of noxious weeds, protection of historic places, general level of cleanliness and the amount and quality of native plants and animals.) Three yearly qualitative monitoring of the District s natural environment. 45,237 54,563 35% 42% ** Qualitative monitoring is scheduled to occur in the /09 year. ** A qualitative monitoring exercise is to be undertaken before targets can be identified. Levels of Service Performance s Target Result Narrative Number of active Community Environment Forums and Care Groups Facilitate and support community involvement in protecting and enhancing the natural environment Number of people actively involved 1,900 1,299 From 2007 Landcare Trust no longer contracted to Council. Target has not been amended to reflect this. 48

23 Natural Environment - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Ecological Impact Fees (39) (49) (34) Coastal Protection Fencing Grants Natural Environment Support Total operating expenditure Analysis of expenditure - by class Direct costs Overhead costs Depreciation Total operating expenditure Revenue Service charges Financial contributions Other income Total revenue Net cost of service - Surplus / (Deficit) (108) (152) 51 Capital expenditure Total other funding required (123) (152) 51 Other funding provided by General Rate Environment Protection Rate Reserves & future surpluses (39) 5 (257) Total Other funding (51) 49

24 Wastewater Outcomes PEWW 1 All areas in the District served by Council s reticulated wastewater disposal systems meet acceptable health, safety and environmental standards. Performance s Target Result Narrative Percentage compliance with resource Key Performance Key Resident Supporting s consents for each wastewater scheme: Te Puke 95% 99% Katikati 95% 95% Waihi Beach 95% 95% Omokoroa 95% N/A Maketu New N/A Level of resident satisfaction with >90% 97% Council reticulated wastewater disposal systems Capacity of the wastewater plants to >100% >100% meet the daily peak demand Currently there are no resource consent conditions applied to Omokoroa as wastewater is piped and treated by Tauranga City Council. Levels of Service Performance s Target Result Narrative 100% of eligible households within the area of the Council s wastewater scheme are connected Percentage of eligible households connected within the wastewater scheme of: Te Puke 95% 97% Katikati 95% 79% Waihi Beach 95% 87% Omokoroa 50% 71% Maketu N/A N/A 50

25 Wastewater - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Waihi Beach wastewater 2,773 3,279 2,933 Katikati wastewater 1,290 1,411 1,494 Omokoroa wastewater 2,763 3, Te Puke wastewater 1,431 1,702 1,602 Maketu wastewater Total operating expenditure 8,401 9,912 6,536 Analysis of expenditure - by class Direct costs 6,344 6,624 4,224 Overhead costs Depreciation 1,558 2,771 1,837 Total operating expenditure 8,401 9,912 6,536 Revenue Service charges 5,222 5,224 4,961 User fees - (15) 16 Financial contributions 1, ,631 Vested Assets Other income 1,206 (10) 6,523 Total revenue 7,896 5,735 13,975 Net cost of service - Surplus / (Deficit) (505) (4,177) 7,439 Capital expenditure 3,870 1,955 21,947 Total other funding required (4,375) (6,132) (14,508) Other funding provided by Environment Protection Rate Debt Increase (Decrease) 1, ,531 Reserves & future surpluses 2,510 5,582 (186) Total Other funding 4,375 6,132 14,508 Major variances Revenue was lower than forecast due to less financial contributions received and a reduction in expected subsidy income. Depreciation expense was also $1.2m higher than expected. 51

26 Solid Waste Outcomes PESW 1 PESW 2 PESW 3 PESW 4 Waste is managed in appropriate and environmentally sound ways People know what to do with their waste Council and communities work together to create a clean environment Waste becomes a resource Performance s Target Result Narrative Key Compliance Key Resident Supporting s Percentage of actions identified in the Solid Waste Action Plan for the year that have been completed. Percentage level of customer satisfaction with household rubbish disposal methods. Percentage of waste recycled or recovered as estimated and reported by licensed operators (excludes waste disposed of privately) 95% 59% Eastern Recycling Centre deferred until the Waste Management Plan and Solid Waste Strategy are reviewed. 70% 63% 30% 28% Levels of Service Performance s Target Result Narrative All Council-owned solid waste facilities (including closed landfills) meet environmental standards. Number of abatement / infringement notices issued. 0 0 Provide and maintain dropoff recycling services for the following streams: paper, cardboard, cans, scrap metal and green waste. Number of green waste and or recycling facilities provided. 4 3 Eastern Green waste project deferred. Waihi Beach, Katikati and Omokoroa sites all operational. 52

27 Solid Waste - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity District solid waste Western solid waste Eastern solid waste Omokoroa Green waste Total operating expenditure Analysis of expenditure - by class Direct costs Overhead costs Depreciation Total operating expenditure Revenue Service charges User fees Other income Total revenue Net cost of service - Surplus / (Deficit) (267) (412) (396) Capital expenditure Total other funding required (624) (412) (396) Other funding provided by Environment Protection Rate Debt Increase (Decrease) 129 (45) (46) Reserves & future surpluses (47) (1) 9 Total Other funding

28 Supporting our Economy Economic Outcomes SEEC 1 Sustainable economic development in the sub-region is enabled, supported and promoted. Performance s Target Result Narrative Key Compliance Key Resident Percentage of actions identified in the Economic Strategy and Action Plan for the year that have been completed. Level of resident satisfaction with Council s role in promoting employment and business opportunities within the sub-region. 100% 92% 55% 46%` Level of satisfaction has increased by 8% from previous year. Levels of Service Performance s Target Result Narrative Economic programme identified through comprehensive development plans for each Urban Growth Node Number of comprehensive development plans in place. 4 4 Comprehensive development plan for Waihi Beach was completed. Establish an eastern and western Economic Forum Number of economic forums Number of businesses participating in the economic forums

29 Economic - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Waihi Land Drainage Contracts, Levies and Grants Total operating expenditure Analysis of expenditure - by class Direct costs Overhead costs Depreciation Total operating expenditure Revenue Service charges Other income Total revenue Net cost of service - Surplus / (Deficit) (427) (528) (427) capital expenditure Total other funding required (1,107) (868) (427) Other funding provided by General Rate Debt Increase (Decrease) Reserves & future surpluses (37) (35) (362) Total Other funding 1,

30 Council Services - Statement of Cost of Service Budget 2007 $000 $000 $000 Analysis of expenditure - by activity Internal Services (708) 954 (780) Corporate Property Other 1, ,141 Total operating expenditure 1,444 2, Analysis of expenditure - by class Direct costs 6,680 8,087 5,487 Overhead costs (6,127) (6,124) (5,653) Depreciation Total operating expenditure 1,444 2, Revenue User fees Service charges Financial contributions Other income 1,187 1,416 4,351 Total revenue 1,190 1,906 4,463 Net cost of service - Surplus / (Deficit) (253) (788) 3,727 Capital expenditure 1,201 (4,195) 9,937 Total other funding required (1,454) 3,407 (6,210) Other funding provided by General Rate 1, Debt Increase (Decrease) (20) (6,303) 6,271 Proceeds from sale of assets Reserves & future surpluses 114 1,946 (1,219) Total Other funding 1,454 (3,407) 6,210 Major variances Direct costs were $1.4m higher than budget due, primarily, to increases in external interest rate charges on floating debt. 56