DEBT COLLECTION & NPL PORTFOLIO

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Carmella Judith Jefferson
5 years ago
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Changing Digital/ Technological World? Digitalization And Digital Channels To Create Constant Contact To The Debtors Social Media Platforms How Much Value Have They Added To Collections?

Abukhalid, Ph.D. CEO The GIANT for Training & Consulting Dr.

1 CORPORATE PARITY PRESENTS... Taking Trends and Strategies Forward 2nd Annual Global DEBT COLLECTION & NPL PORTFOLIO Summit 19 th -20 th October, 2017 Barcelona, Spain KEY TOPICS Is The Business Ready To Keep Up With The Changing Digital/ Technological World? Digitalization And Digital Channels To Create Constant Contact To The Debtors Social Media Platforms How Much Value Have They Added To Collections? Latest Debt Legislation Reforms In Different Regions 21st Century Debt Collection Management System Transaction Vs Customer Centric Model Insolvency In Different Countries SPEAKERS Abdulrahman Abukhalid, Ph.D. CEO The GIANT for Training & Consulting Dr. Andreas Bücker Director General FENCA Erwin Falkner President Fenca Pelin Duman Ex-Vice President Credit Manager Garanti Bank Guillermo Barquin Orbea Partner PwC Marcin Czugan Vice-president of the Management Board Conference of Financial Companies in Poland Vlado Loukanov Managing Director Pinerock Capital Mariusz Hildebrand Vicepresident Dimitrios Karydas Head of Deputy CEO Office National Bank of Greece Andrej Lazar Director of Real Estate Management Bank Asset Management Company (DUTB d.d.) BUSINESS DEVELOPMENT SPONSOR: EMERALD SPONSOR: MEDIA PARTNERS: Advantage Software Factory EOS

19 th - 20 th October 2017 INTROduction In this age of technology and innovation, organisations are tapping the strengths of automation and digitalisation

Many also find themselves challenged by the maze of governing compliance that is always changing in order to meet business needs.

in depth discussions with peers who are senior executives from various industries.

2 19 th - 20 th October 2017 INTROduction In this age of technology and innovation, organisations are tapping the strengths of automation and digitalisation to optimise credit management and debt collections process. As digitalisation evolves, customer focus sharpens. Many also find themselves challenged by the maze of governing compliance that is always changing in order to meet business needs. Corporate Parity summit presents you the platform to share your opinions on the current Debt Collections Operations, to be engaged in active dialogues and in depth discussions with peers who are senior executives from various industries. The summit format will be a mix of panel discussions and case studies addressing a wide variety of topics, ranging from innovative trends and strategies as well as the latest legislation reforms, to help many executives to move their debt collections businesses forward in this 21st Century.

19 th - 20 th October 2017 Who should attend VPs, COOs, Directors, Heads, Managers, Leaders of: Credit Controls Credit Management Debt Collections Portfolio Management Asset Management Operation and

Analysts/ Managers Business Development Management Consultants Market Analysts Private Equity Investment Managers Target Audience Financial Services Oil & Gas Automotive IT & Telecommunication

3 19 th - 20 th October 2017 Who should attend VPs, COOs, Directors, Heads, Managers, Leaders of: Credit Controls Credit Management Debt Collections Portfolio Management Asset Management Operation and Technology Financial Analysts Distressed Asset Management Credit Risk Managers/ Analyst Strategy Lawyers Capital Markets Corporate Banking Debt Restructuring Mortgage Debt Recovery Structured Finance Analysts/ Managers Business Development Management Consultants Market Analysts Private Equity Investment Managers Target Audience Financial Services Oil & Gas Automotive IT & Telecommunication Manufacturing Retail Energy & Utilities Transport & Logistics Real Estate Insurance Hospitality Government FMCG Healthcare & Pharmaceutical F & B Consultancies Technology & Software providers ARE YOU INTERESTED TO SPONSOR THIS EVENT? For more info about our sponsorship packages, please contact sponsorship@c-parity.com or call:

4 Day One 19 th of October th of OCTOBER /Day One 08:30 Registration & Welcome Coffee 08:50 Opening Address From The Chairperson 09:00 Special Situations & Real Estate: The Real State Of Real Estate Are there enough opportunities and where? Secondary acquisition opportunities Experienced special situations teams Value maximising disposal strategies Turnaround asset management Large real estate restructuring Andrej Lazar Director of Real Estate Management Bank Asset Management Company (DUTB d.d.) WORKSHOP 09:40 EIGHT TO BE GREAT! Achieving Professional & Effective Collection Criteria-based Selection & Recruitment; and Capacity Building. Specialized Training Needs Analysis (Knowledge, Skills & Attitude). Establishing & Measuring KPIs and KRIs. Monitoring Performance & Designing Incentives Schemes. Segmenting & Analysis The Portfolio to Mitigate Risks. Choosing Collection Vs. Legal Action; and Internal Vs. Outsourcing Collection. Leveraging Documentation & Credit Review Process. Understanding System Requirements for Effective Collection Abdulrahman Abukhalid, Ph.D. CEO The GIANT for Training & Consulting 10:40 Networking Coffee Break 11:20 FENCA s Pan-European Code of Conduct for the Debt Collection Sector Effect of the GDPR on debt collection in the EU European standard business processes Code of Conduct as a measure of compliance and self-regulation Cooperation with European legislators and regulators Dr. Andreas Bücker Director General FENCA

5 Day One 19 th of October :00 Polish NPL Market economic and legal aspects Economic aspects of NPL market in Poland Legal aspects of NPL market in Poland, including enforcement proceedings, bailiff status, and costs of proceedings Current changes in the Polish legal environment of enforcement proceedings, bailiff status and costs of proceedings Marcin Czugan Vice-president of the Management Board Conference of Financial Companies in Poland 12:40 Lunch 13:40 PANEL DISCUSSION Debt Purchasing Market In The Time Of Crisis Within the financial and banking sector, what are the strategic considerations when it comes to outsourcing, carve out, debt purchase or forward flow? When does a non performing customer stop adding value and better serviced outside of the financial institution? How does forward flow work and what are the benefits (if any) ove single Debt purchase? What tips would you give to someone who wants to start to sell NPL? Vlado Loukanov Managing Director Pinerock Capital Dimitrios Karydas Head of Deputy CEO Office National Bank of Greece Guillermo Barquin Orbea Partner PwC 14:40 NPL Landscape in Greece NPL Landscape and Targets NPL Sales and Servicers Legal Framework Dimitrios Karydas Head of Deputy CEO Office National Bank of Greece 15:20 Chairperson s Closing Remarks 15:30 End of Conference & Refreshments

6 Day Two 20 th of October th of OCTOBER /Day two 08:30 Registration & Welcome Coffee 08:50 Opening Address From The Chairperson 09:00 PANEL DISCUSSION Asset Acquisitions By Collecting Agencies The current trend Moving from traditional Bank and financial services sector to cover a wider area of collections-what are the challenges? Strategic decisions to make. Abdulrahman Abukhalid, Ph.D. CEO The GIANT for Training & Consulting Erwin Falkner President Fenca 10:00 Channel In The Soft Collection, Billing & Client Communication Improving Debt Collection with BI Effectiveness of using digital channels like and SMS for Debt Collection Building expertise and formulating best practices in collection billing Client Communication Management Digital Communications for collections-where are we now? Mariusz Hildebrand Vicepresident 10:40 Evaluation and Collection Techniques of Commercial Loans and Early Warning Signals for Non Performing Loans Credit Evaluation Identify the Client Determination of Credit Terms Determination of Loan Application Purpose Financial and Non Financial Indicators Check Industry Benchmark Credit Collection Techniques Financial monitoring of Portfolio After Signature Early Warning Signals Pelin Duman Ex-Vice President Credit Manager Garanti Bank 11:20 Chairperson s Closing Remarks 11:30 End of Conference & Refreshments

Debt Collection & NPL Portfolio

3rd Annual Global Hilton London Kensington London, United Kingdom 24 25th of May, 2018 Debt Collection & NPL Portfolio Summit SPEAKERS Vlad Nastase CEO Concilium Consulting Lukas Fecker Principal Innovation