Reserve Account. Please keep for future reference FACT SHEET. Call us on

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1 FACT SHEET Page 1 of 4 Please keep for future referece Call us o Reserve Accout Fact Sheet (icludig Fiacial Services Compesatio Scheme (FSCS) Iformatio Sheet & Exclusios List) The Cater Alle Reserve Accout is a busiess bakig curret accout ideal for compaies, sole traders ad parterships as well as self-employed professioals. The accout is available i sterlig, euro or US dollar currecies alog with a currecy Visa Debit Card. The accout is fully trasactioal with o mothly or aual accout fee. This accout is subject to availability ad may be withdraw from sale at ay time without otice. The Fiacial Coduct Authority is a fiacial services regulator. It requires us, Cater Alle, to give you this importat iformatio to help you decide whether our Reserve Accout is right for you. You should read this documet carefully so that you uderstad the features of the Accout you are opeig ad the keep it safe for future referece. Summary Product Details Accout ame What is the iterest rate? Reserve Accout Currecy Balace Gross p.a. (variable) AER (variable) Sterlig 5, % 0.00% 100, % 0.10% 500, % 0.15% Euro a5, % 0.00% US dollar US$5, % 0.00% Rates correct as at 13 Jauary The gross rate is the iterest rate we pay where o icome tax has bee deducted. AER stads for Aual Equivalet Rate ad shows what the iterest rate would be if we paid iterest ad added it to your accout each year. No iterest is paid o euro ad dollar currecy accouts ad o iterest is paid o sterlig accouts with balaces below 100,000. How iterest is calculated ad paid Iterest is calculated daily ad credited to your accout quarterly after close of busiess o the last day of March, Jue, September ad December. Your iterest paymet date ca be chaged to suit your requiremets. Please read the Statemets sectio for further details. Where the balace of the accout exceeds 100,000 you may choose to have your iterest paid to you by cheque or to ay suitable UK bak or buildig society. If iterest is paid to a accout ot held with Cater Alle Private Bak you must allow at least 5 workig days for iterest to reach that accout. Details of curret iterest rates ad charges are available at cateralle.co.uk or by callig us o Ca Cater Alle chage the iterest rate? Yes, the iterest rate o this accout is variable. This type of rate ca go up or dow (for example, i respose to a Bak of Eglad base rate chage). If the credit iterest rate goes dow, we ll let you kow i writig at least 2 moths before the rate chages. If the rate goes up, we may make the chage immediately ad give you otice withi 30 days of makig the chage. Source: Moeyfacts 4 Star Ratig awarded to the Reserve Accout i the Busiess Curret Accout category, 2017.

2 Page 2 of 4 How do I ope ad maage my accout? Eligibility Available to compaies, sole traders, parterships, self-employed professioals (operatig through Limited compay structures such as cotractors, cosultats, iterim maagers, freelacers ad locums), charities, pesio maagers, trustees, associatios, clubs ad societies. Idividuals associated with above etities must be 18 years or above. Opeig your accout You ca apply for this accout via your Accoutat or Fiacial Adviser. You will eed to complete a Busiess Accout Applicatio Form ad Madate which ca either be dowloaded from our website or requested through your Adviser. If you wat to apply for this accout ad do t have a Professioal Adviser, please call us o There is a miimum opeig deposit of 5,000 (or equivalet for euro/dollar accouts). We will ot ope the accout without the correct value of deposit beig received ad will write to you to request the correct value of deposit if it is ot supplied with your applicatio. Operatig your accout Ayoe who wishes to have access to the Accout will eed to complete the Persoal Details ad Authorised Sigatory sectios of the Accout Applicatio Form, as well as completig the Accout Madate, authorisig the opeig of the accout. You ca view your balace ad ay pedig credits usig our Iteret Bakig Service. If you re ot curretly registered for Iteret Bakig please call us o to register. Olie visibility of the accout balace ad trasactios o the accout ca be made available to your Fiacial Adviser or Accoutat. To operate or talk about your accout over the telephoe please call us for a 6 digit Persoal Access Code (PAC). We ll ask you for your PAC ad your Customer ID wheever you call us. If you already have aother accout with Cater Alle or you ve had a accout with us i the past, you ca cotiue to use your existig PAC. If you do t kow your existig PAC umber, please call us ad we ca sed it to you. Debit Card A Visa Debit Card is available i the respective currecy of the accout. A maximum of two Visa Debit Cards per accout ca be held. For more iformatio o Debit Cards, please refer to the Visa Debit Card Guide which ca be dowloaded from our website at cateralle.co.uk/literature-dowloads. Deposits Fuds may be held i sterlig, euros or US dollars each currecy will be held i a separate accout with a separate accout umber. If requested a payig-i book will be supplied. Pre-paid evelopes are provided for easy payig-i. You ca easily deposit additioal fuds ito your Accout either electroically (e.g. by Stadig Order from aother accout) or by sedig us cheques usig our pre-paid evelopes. I-brach deposit takig is available at Royal Bak of Scotlad braches (for sterlig Reserve oly). This does ot iclude Royal Bak of Scotlad Group compaies such as NatWest. Fees may apply for this service, please see our Bakig Tariff for details. Maagig your accout The accout ca oly be opeed by post ad ca be operated by telephoe ad post. Sterlig Reserve may also be operated olie. No currecy coversio commissio/charges are applied whe moey is trasferred betwee ay of the currecy Reserve Accouts. Differet currecy accouts ca be liked together uder a sigle busiess accout ame ad umber. If you d like more iformatio about the Reserve Accout please visit or call us o Alteratively, your Fiacial Adviser ca also provide you with more iformatio. All Cater Alle Accouts ad Visa Debit Cards are subject to status. Ca I withdraw moey? Withdrawals ca be made at ay time usig post, telephoe or cash machies (bearig the Visa logo). 30 day-to-day debit bakig trasactios are allowed per caledar moth without icurrig a trasactio fee (Trasactio limits do ot apply to US dollar currecy Reserve Accout & Euro currecy Reserve accout). Please see the Trasactio limits sectio for more details. Stadig Orders, Direct Debits, trasfers ad paymets ca be set up ad maaged over the phoe or olie (for sterlig accouts oly).

3 Page 3 of 4 Additioal iformatio Currecy optios A US dollar currecy Reserve Accout ad/or euro currecy Reserve Accout ca be opeed without opeig a sterlig currecy Reserve Accout. Euro ad US dollar Reserve Accouts may ot offer all the fuctioality offered by Reserve Sterlig. Please see the table below for a summary of how you ca access each accout. Please ote that all cash machie ad cash couter limits are subject to the limits imposed by the fiacial istitutio that provide the cash machie or cash couter that you use. I additio to this, the euro ad US dollar Reserve do ot allow Direct Debits, Stadig Orders or bill paymets to be set up o the accout. Operatig your accout Sterlig Reserve Euro Reserve US dollar Reserve Post Yes Yes Yes Over the couter withdrawals Yes, at RBS 1 couters i the UK ad ay baks acceptig Visa cards Yes at ay baks acceptig Visa cards Yes at ay baks acceptig Visa cards Telephoe Yes Yes Yes Visa Debit Card Yes Yes Yes Cash machies Yes, at cash machies bearig the Visa logo. 600 max per withdrawal, max 5 withdrawals a day Yes, at cash machies bearig the Visa logo max per day, max 5 withdrawals a day Yes, at cash machies bearig the Visa logo. $2005 max per day, max 5 withdrawals a day Iteret Bakig 2 Yes View oly access View oly access 1 This does ot iclude Royal Bak of Scotlad Group associated compaies such as NatWest. 2 Euro/US dollar Reserve Accouts ad/or sterlig Reserve Accouts that require more tha oe sigature to authorise trasactios will have view oly access via Cater Alle s Iteret Bakig Service. Statemets Statemets are provided by post ad dowloadable trasactio listigs are available at ay time usig the Cater Alle Iteret Bakig Service. The default date for productio of your statemet is after close of busiess o the 27th of each moth. You ca request that we chage the date for productio of your statemet, i which case your statemet moth will chage accordigly. You may also request a reductio i statemet frequecy, except where ay Visa Debit Cards are issued o the accout, i which case statemets must be set out at a miimum frequecy of mothly. If o Visa Debit Cards have bee issued o the accout, we will sed out a statemet to you after close of busiess o the last day of each quarter for this accout, o the last day of March, Jue, September ad December. However, we will make a mothly statemet available to you at o extra charge if you call us o Alteratively, you ca dowload trasactios listigs olie at ay time usig our Iteret Bakig Service. If required, you ca chage your statemet date ad/or your iterest paymet date by cotactig us. The umber of free trasactios remaiig o your accout ad the umber of times that your accout has falle below the miimum balace are determied durig a set paymet period. If you chage your statemet date it is importat to ote that the dates which gover this paymet period will also chage. For example, if you chage your statemet date from the last day of the quarter to a date earlier i the last moth of the quarter, such as from 31st March to 10th March, the your iterest will be paid to you (ad your statemets issued) after close of busiess o 10th March, Jue, September ad December. The mothly period used to moitor your accout balace ad track your day-to-day trasactio volumes would also chage to ru from 11th March to 10th April. Duplicate statemets are available o request. Please see our Bakig Tariff for details of charges. Overdrafts There is o arraged overdraft available o this accout. If your accout goes ito egative balace a uarraged overdraft iterest rate ad usage fee will be charged, as show i the Bakig Tariff. Overdrafts are repayable o demad. We adhere to The Stadards of Ledig Practice which are moitored ad eforced by the Ledig Stadards Board (LSB):

4 Page 4 of 4 Trasactio limits Tax status Cacellatio period Trasactio limits do t apply to the US dollar currecy Reserve Accout or the Euro currecy Reserve Accout. The umber of trasactios you ca make o the Sterlig accout is ot limited. However, oce you have made 30 day-to-day debit trasactios i a caledar moth, a charge will be made for each additioal debit trasactio. Day-to-day trasactios are as follows: Cheque withdrawal Cash machie withdrawal Cash withdrawal over-the-couter Purchase made with Visa Debit Card (icludig recurrig trasactios) Stadig Order Direct Debit Bill paymet Details of the service charges that will be applied to your accout, depedig o the type of trasactio, ca be foud i the Cater Alle Bakig Tariff. This is available to view ad dowload at or by callig us o Trasactios which are o-stadard services ad therefore are NOT cosidered to be day-to-day trasactios: CHAPS paymet Telegraphic Trasfer/SWIFT paymet Sterlig Baker s Draft Foreig Currecy Draft Currecy Cheque Separate service charges are payable for these trasactios. Service charges for withdrawals (such as CHAPS paymets) that are applied to your accout are ot treated as day-to-day trasactios. Trasfers betwee accouts held with Cater Alle Private Bak are also excluded. Iterest paymets will be paid usig the gross rate. This meas all the iterest we pay will be without tax deducted. If the total amout of iterest received exceeds ay Persoal Savigs Allowace there may be tax to pay at the applicable rate. This would eed to be paid directly to HM Reveue & Customs. For more iformatio, please visit You have 14 days i which to cacel the Accout if you should chage your mid. If withi 14 days of receipt of the welcome pack cofirmig that your Accout has bee opeed, you cotact us at Cater Alle Private Bak, Satader House, 9 Nelso Street, Bradford, BD1 5AN to iform us that you wish to cacel, we will close the Accout ad withi 30 days of such cacellatio give you back all the moey i your Accout ad ay iterest it has eared, as at the date of cacellatio. Closig the accout You ca close your accout at ay time i accordace with your Accout Madate by callig us o Terms ad Coditios The No-Persoal Terms ad Coditios apply to this Paymet accout. Additioal Terms ad Coditios apply to the Iteret Bakig Services ad are available o cateralle.co.uk or by callig us o CAPB 0260 JAN 18 H Cater Alle Private Bak is able to provide literature i alterative formats. The formats available are: Large Prit, Braille ad Audio CD. If you would like to register to receive correspodece i a alterative format please cotact us o For the hard of hearig ad/or speech impaired please use the Text Relay service. Further details ca be foud at gts.org.uk Cater Alle Private Bak is the ame used for bakig services provided by Cater Alle Limited. Registered Office: 2 Trito Square, Reget s Place, Lodo, NW1 3AN. Registered i Eglad umber Authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad Prudetial Regulatio Authority. Our Fiacial Services Register umber is Cater Alle Limited is part of the Satader group. Cater Alle ad the flame logo are registered trademarks. Calls may be recorded or moitored. Telephoe CATER ALLEN, PART OF THE SANTANDER GROUP

5 INFORMATION SHEET Basic iformatio about the protectio of your eligible deposits Eligible deposits i Cater Alle Limited are protected by: the Fiacial Services Compesatio Scheme ( FSCS ) 1 Limit of protectio: 85,000 per depositor per bak 2 If you have more eligible deposits at the same bak: The followig tradig ames are part of your bak: Cater Alle Private Bak All your eligible deposits at the same bak are aggregated ad the total is subject to the limit of 85, If you have a joit accout with other perso(s): The limit of 85,000 applies to each depositor separately. 3 Reimbursemet period i case of bak failure: 20 workig days 4 Currecy of reimbursemet: Poud sterlig (GBP, ) To cotact Cater Alle Limited for equiries relatig to your accout: Tel: To cotact the FSCS for further iformatio o compesatio: Fiacial Services Compesatio Scheme, 10th Floor Beaufort House, 15 St Botolph Street, Lodo, EC3A 7QU Tel: or More iformatio: ICT@fscs.org.uk Additioal iformatio 1 Scheme resposible for the protectio of your eligible deposit Your eligible deposit is covered by a statutory Deposit Guaratee Scheme. If isolvecy of your bak, buildig society or credit uio should occur, your eligible deposits would be repaid up to 85,000 by the Deposit Guaratee Scheme. 2 Geeral limit of protectio If a covered deposit is uavailable because a bak, buildig society or credit uio is uable to meet its fiacial obligatios, depositors are repaid by a Deposit Guaratee Scheme. This repaymet covers at maximum 85,000 per bak, buildig society or credit uio. This meas that all eligible deposits at the same bak, buildig society or credit uio are added up i order to determie the coverage level. If, for istace a depositor holds a savigs accout with 80,000 ad a curret accout with 20,000, he or she will oly be repaid 85,000. This method will also be applied if a bak, buildig society or credit uio operates uder differet tradig ames. Cater Alle Limited also trades uder the ame Cater Alle Private Bak. This meas that all eligible deposits with oe or more of these tradig ames are i total covered up to 85,000. I some cases eligible deposits which are categorised as temporary high balaces are protected above 85,000 for six moths after the amout has bee credited or from the momet whe such eligible deposits become legally trasferable. These are eligible deposits coected with certai evets icludig: (a) (b) (c) certai trasactios relatig to the depositor s curret or prospective oly or mai residece or dwellig; a death, or the depositor s marriage or civil partership, divorce, retiremet, dismissal, redudacy or ivalidity; the paymet to the depositor of isurace beefits or compesatio for crimial ijuries or wrogful covictio. More iformatio ca be obtaied uder 3 Limit of protectio for joit accouts I case of joit accouts, the limit of 85,000 applies to each depositor. However, eligible deposits i a accout to which two or more persos are etitled as members of a busiess partership, associatio or groupig of a similar ature, without legal persoality, are aggregated ad treated as if made by a sigle depositor for the purpose of calculatig the limit of 85, Reimbursemet The resposible Deposit Guaratee Scheme is the Fiacial Services Compesatio Scheme, 10th Floor Beaufort House, 15 St Botolph Street, Lodo, EC3A 7QU, Tel: or , ICT@fscs.org.uk. It will repay your eligible deposits (up to 85,000) withi 20 workig days util 31 December 2018; withi 15 workig days from 1 Jauary 2019 util 31 December 2020; withi 10 workig days from 1 Jauary 2021 to 31 December 2023; ad withi 7 workig days from 1 Jauary 2024 owards, save where specific exceptios apply. Where the FSCS caot make the repayable amout available withi 7 workig days, it will, from 1 Jue 2016 util 31 December 2023, esure that you have access to a appropriate amout of your covered deposits to cover the cost of livig (i the case of a depositor which is a idividual) or to cover ecessary busiess expeses or operatig costs (i the case of a depositor which is ot a idividual or a large compay) withi 5 workig days of a request. If you have ot bee repaid withi these deadlies, you should cotact the Deposit Guaratee Scheme sice the time to claim reimbursemet may be barred after a certai time limit. Further iformatio ca be obtaied uder Page 1/2

6 Other Importat Iformatio I geeral, all retail depositors ad busiesses are covered by Deposit Guaratee Schemes. Exceptios for certai deposits are stated o the website of the resposible Deposit Guaratee Scheme. Your bak, buildig society or credit uio will also iform you of ay exclusios from protectio which may apply. If deposits are eligible, the bak, buildig society or credit uio shall also cofirm this o the statemet of accout. EXCLUSIONS LIST A deposit is excluded from protectio if: (1) The holder ad ay beeficial ower of the deposit have ever bee idetified i accordace with moey lauderig requiremets. For further iformatio, cotact your bak, buildig society or credit uio. (2) The deposit arises out of trasactios i coectio with which there has bee a crimial covictio for moey lauderig. (3) It is a deposit made by a depositor which is oe of the followig: credit istitutio fiacial istitutio ivestmet firm isurace udertakig reisurace udertakig collective ivestmet udertakig pesio or retiremet fud 1 public authority, other tha a small local authority 1 Deposits by persoal pesio schemes, stakeholder pesio schemes ad occupatioal pesio schemes of micro, small ad medium sized eterprises are ot excluded. For further iformatio about exclusios, refer to the FSCS website at Cater Alle Private Bak is able to provide literature i alterative formats. The formats available are: Large Prit, Braille ad Audio CD. If you would like to register to receive correspodece i a alterative format please cotact us o For the hard of hearig ad/or speech impaired please use the Text Relay service. Further details ca be foud at Cater Alle Private Bak is the ame used for bakig services provided by Cater Alle Limited. Registered Office: 2 Trito Square, Reget s Place, Lodo, NW1 3AN. Registered i Eglad umber Authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad Prudetial Regulatio Authority. Our Fiacial Services Register umber is Cater Alle Limited is part of the Satader group. Cater Alle ad the flame logo are registered trademarks. Calls may be recorded or moitored. Telephoe CATER ALLEN, PART OF THE SANTANDER GROUP Page 2/2 CAPB 1239 JAN 17 HT