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1 Imaged Loan Delivery Logging In: Using your assigned website user login you will log into the BB&T Correspondent Lending website at the following link. Home Page: Enter User Name Enter Password Enter Company Code 1 of 5

2 Imaged Loan Delivery Pipeline: Search Criteria: Select filter Select Last Name or Servicing Number Enter the Last Name or the Servicing Number (BB&T s loan number 699xxxxxxx) Select Display Opening a File: Select Upload 2 of 5

3 Imaged Loan Delivery Uploading a File: Select Upload Package Type To upload a package to be underwritten, prior to closing, select submit a loan for Pre Close Underwriting To upload a package for a closed loan, select submit a closed loan for review To upload a miscellaneous document, select submit trailing or miscellaneous documents Select Browse to select the Imaged File (PDF or TIF file) to upload Select Upload 3 of 5

4 Imaged Loan Delivery Once conditions are placed on a loan, the only upload option will be for pended items. Please send all pended items through the new upload functionally on the website. Once file is uploaded exit window to return to pipeline Upload Messages: Document has been uploaded successfully The package has been received and your upload history has been updated The file upload was unsuccessful. Please upload a file without special characters in the file name The package was not received, because the file name had a space or character other than a hyphen, underscore, or period The upload history will not be updated 4 of 5

5 Imaged Loan Delivery The document has been uploaded successfully. However BB&T is currently processing you loan. Please check back shortly to view the new upload history section, at the bottom of the page The package was received, but the history is not updated, because BB&T is working on the file The history will update once BB&T has closed the loan Example Loan with All Four Upload Categories: Below is an example of a loan that has had 4 successful submissions, displaying each type of document package available for upload. 5 of 5

6 Non-Conforming Loans Tips and Tools for Submitting High Quality Loans Copyright 2016 Branch Banking and Trust Company. All Rights Reserved.

7 BB&T Correspondent Lending is pleased to offer competitive non-conforming loan options to approved Correspondents. This presentation highlights useful tips for submitting error-free loans. 11/1/16 See for latest information 2

8 Topics Covered How: to document files to meet credit/compliance standards Where: to find helpful forms and checklists What: are common mistakes to avoid Who: to contact for assistance 4/1/16 See for latest information 3

9 Loan Quality: The 3 C s and Non-Conforming Capacity: the borrower s ability and willingness to repay Income: is it stable, sufficient, and ongoing? Asset: is it acceptable and accessible? Credit: credit history is a predictable indicator of a borrower s handling of future debt Credit Score: minimum 720 to 740 Debt to Income Ratio: may not exceed 43.00% Collateral: property value contributes to the level of risk Declining or inflated value increases risk Borrowers with more equity are less likely to default 4/1/16 4

10 Non- Conforming Guidelines are found under the RESOURCES tab on your BB&T website access, and also available through Allregs. Non-Conforming Loan Information 12/12/16 See for latest information 5

11 Non-conforming loans are Manual Underwrites. Follow Rule of Two for documentation. LPA or DU Findings are not accepted. Non-Conforming Loan Information If minimum standards cannot be documented, loan approval may not take place. Contact for assistance. 12/12/16 See for latest information 6

12 Non-Conforming Loan Matrix This Matrix is found under the RESOURCES tab and also on the LTV Charts under the RATE SHEET tab. 12/12/16 See for latest information 7

13 Most Common Non-Conforming Pends 7/14/17 See for latest information 9

14 Required Forms You May Need The Condominium Certification and the Living Trust Certification are located in the FORMS folder. 8/3/15 See for latest information 10

15 Appraisal Review Tips Distance: Urban: Comps should be within 1 mile of subject Suburban: Comps should be within 3 miles of subject Suburban with rural influence: Comps should be within 5 miles of subject Rural/remote: Distance to comps determined by acreage, water-frontage, etc. Age of Sales within six months ideal, up to 12 months considered Size differential comparables should bracket square footage (GLA) Adjustments 15% net / 25% gross limits are preferred, excessive adjustments indicate comparables are not similar properties Third party appraisal reviews may support, but not replace, full appraisal Declining Market Policy: Max LTV is reduced for certain properties see Bulletins for updated At Risk Markets and Declining Market Policy section of Guide 11/1/16 See for latest information 11

16 Ineligible Transactions Investment Properties: Review tax transcript for possible Schedule E rental income on subject Non-Warrantable Condos: Jumbo loans must meet an eligible Freddie or Fannie Full Review classification New Construction Cash Out: Refinances are limited to the original construction lien plus closing costs Cost overruns or additional liens are considered cash out, and ineligible Acquisition Costs must be documented on lots owned/acquired less than 12 months prior to construction loan closing Other ineligible transactions are spelled out in the Non-Conforming Guidelines, found under the RESOURCES tab. 11/1/16 See for latest information 12

17 Important Reminders Follow requirements found in Underwriting Standards sections of Guide Review Personal Tax Return transcripts and address all sources of income Provide contact information on Submission Checklist when uploading Reach out to for support Exceptions to guidelines are RARE. When in Doubt, ASK. 7/14/17 See for latest information 14

18 Doing Business with BB&T Phone Fax Loan Registration p/ f/ Rates, Pricing, Locks, Extensions Correspondent Lending Information Central CLIC p/ Website, Product or General Loan Questions (Contact associates listed on Notice of Loan Review once a loan has been pended) Jumbo Underwriting Desk JUD p/ Non-Conforming Underwriting / Appraisal concerns CorrUnderwriting@BBandT.com (Contact associates listed on Notice of Loan Review once a loan has been pended) Funding/Post- Closing p/ Funding/Post Closing General Questions CorrLending@BBandT.com (Contact associates listed on Notice of Loan Review once a loan has been pended) 7/14/17 Approved Correspondent Use Only Not for Distribution - Subject to Change 15

19 For More Information including Delegated Authority eligibility on Non-Conforming loans Contact your Relationship Sales Manager 1/3/17 visit for complete details 18

20 Putting It All Together EACH aspect of the loan is important Make sure all the pieces fit! Property Ratios BB&T Quality Loan Income Credit Score Trends Assets 8/3/15 See for latest information 19

21 Targeted Markets: The MSA-LMI Incentive March 2017

22 Correspondent Lending The MSA-LMI Targeted Markets Incentive is designed to promote community revitalization by: Assisting Borrowers Purchase or Refinance a Residential Property Within designated Census Tracts in Low-To-Moderate Income Communities 3/1/17 2 visit for complete details

23 Correspondent Lending Open to ALL loan products Household Income limit is not a factor And there is a 1.50%* Price Improvement MSA-LMI Features for properties in BB&T s targeted census tract areas *subject to limits or change, paid at funding 3/1/17 visit for complete details 3

24 Correspondent Lending MSA-LMI is Open to All Loan Programs: Conforming, Super-Conforming, Non-Conforming, and Government Occupancy: Primary Residence, Second Home or Investment Property Not Limited to First-Time Home Buyers Not Limited to Owner Occupants Property Types: Attached or Detached 1-4 Family Dwellings Conventional or Government Eligible Condos, PUDs Property Census Tract Determines Eligibility 5/9/16 visit for complete details 4

25 Correspondent Lending MSA-LMI Eligible Locations The following states have counties with eligible census tracts: Alabama Florida Georgia Indiana Kentucky Maryland New Jersey North Carolina Ohio Pennsylvania South Carolina Tennessee Texas Virginia The full listing of eligible census tracts is located on our website. 3/1/17 5 visit for complete details

26 Correspondent Lending Property Eligibility When registration is locked, pricing automatically adjusts for eligible properties. Click Check LMI box to view if property is located in an eligible census tract. 8/25/16 visit for complete details 6

27 Correspondent Lending Take Advantage of the MSA-LMI Option Property Eligibility: Registered Lock will confirm property is in a designated eligible census tract Borrower Eligibility: There are no maximum household income limits All occupancy types are accepted: primary residence, second home and investment property Product Eligibility: Open to all loan products: conforming, super-conforming, non-conforming, government, fixed rate and ARM programs Correspondent receives Price Improvement at Funding 8/25/16 visit for complete details 7

28 For More Information visit our website at or Contact your Relationship Sales Manager 3/1/17 8

29 BB&T Correspondent Lending Website User Manual APRIL 2016

30 We trust that this User Manual will provide you with adequate guidance in doing business with us online. If you have questions, you may contact BB&T Correspondent Lending Information Central (CLIC) for support at or call Thank you for your business. 2

31 To access our website, type in your web browser and press Enter. To begin, you may either: Click on the gold Logon button, OR Click on Start Now when it appears within the banner. If you need assistance, you can either click on Need help logging on? beside the gold Logon button or call CLIC at Please note that the system is not available after 10:00 p.m. 3

32 Your User Name and Password have been assigned to you by your company s Website Administrator. Upon First login to the website, all users will be prompted to change their passwords. Password standards are as follows: -Minimum 8 characters, maximum 20 characters -At least one alpha character, and -At least one numeric character, and -At least one special character #, $, and etc.) Passwords will expire every 90 days and users will be prompted to change their passwords at the time of login. New passwords cannot be any of the previous 8 passwords. Your Company Code is your Correspondent ID number. Click on the gold Logon button to access the screens. 4

33 The pipeline is the first screen you ll see. The News and Announcements box will be updated on a regular basis with important information regarding guidelines changes, bulletins, etc. Based on your level of security, you will only see the loans you have registered and locked/float under your User Name and Password provided to you by your company s Website Administrator. More information regarding navigation of the Pipeline and the Menu at the top of the screen is presented in this Manual after the instructions for registering and locking a loan. The first time you log in to the website, there will be no loans in your pipeline. 5

34 Guidelines Roll the cursor over Resources to find links to the Correspondent Lending Guidelines, Products, and Documents. Included are Bulletins, Matrices, Forms, Checklists, Price Adjustments & LTV Chart, and SRP Schedule. Click on Guidelines, Products, Documents to begin. Website User Manual The Website User Manual will continue to reside on the BB&T Correspondent Lending website. Website User Manual Additional Information for use with AllRegs Users will be prompted for their address upon the first logon to Guidelines, Products, Documents. Browsers must allow pop-up windows for Software Requirements o Internet connection: 56 Kbps or better recommended o Browser: Microsoft Internet Explorer version 5.5 or better o Browser must be configured to allow cookies and client-side JavaScript o Browser must allow pop-up windows for o Many documents are published in Adobe Acrobat format; the Acrobat reader software must be installed to view those documents 6

35 Access the Correspondent Lending library by Type in the same User Name, Password, and Company Code as is used today. Roll the cursor over Guideline, and click on Guidelines, Products, Documents. To print more than one document at a time, click on the Print icon, and select I would like to print multiple documents. The Table of Contents will appear and the desired documents may be selected. Click on the Print button. For questions regarding content, contact BB&T Correspondent Lending Central (CLIC) at corrlending@bbandt.com or , Monday through Friday, between the hours of 8:30 a.m. and 5:15 p.m. ET. For technical issues and support using this website only, please contact AllRegs Customer Service toll free at , Monday through Friday, between the hours of 8:00 a.m. and 6:00 p.m. CT. 7

36 Recent Updates Recent Updates will display links to recent BB&T Correspondent Lending Bulletins. 8

37 FirstPass Product Finder Always refer to the specific product guidelines for complete loan approval requirements. Product matches do not constitute an offer, recommendation or loan approval. Not all product matches shown may be available; some product matches have been omitted. Product summaries are intended for reference only. Not all values in the drop-down boxes are used by BB&T Correspondent Lending. Refer to the specific product guidelines for availability. The FICO search rule is set at the minimum credit score stated for the loan product. The Loan Amount search rule is set at the maximum loan amount stated allowed for the loan product. Enter a value in only the LTV field if searching for a product without subordinate financing. Enter values in both the LTV and CLTV fields if searching for a product allowing subordinate financing. 9

38 Subscriptions Currently, the Subscriptions feature is not being used by BB&T Correspondent Lending; however, Users must complete the address fields in order to continue through the website. Any changes to e- mail addresses must be communicated to BB&T Correspondent Lending Information Central (CLIC) at 10

39 Contact Us For questions regarding content, contact BB&T Correspondent Lending Central (CLIC) at or , Monday through Friday, between the hours of 8:30 a.m. and 5:15 p.m. ET. For technical issues and support using this website only, please contact AllRegs Customer Service toll free at , Monday through Friday, between the hours of 8:00 a.m. and 6:00 p.m. CT. To exit the Guidelines and return to the screens for the Pipeline, Rate Sheet, Register, etc. click on Close in the top right corner of the screen. Thank you for choosing BB&T Correspondent Lending. If you have questions, please contact Correspondent Lending Information Central (CLIC) at or Monday through Friday 8:30am to 5:15pm. 11

40 To register and lock or float a loan, click on Register and follow the screen flow. Please note that a window will pop up after 12 minutes of inactivity and log the user out 3 minutes later if the user does not click on OK. Complete all fields, as applicable. The fields outlined in red are required. To move through the screens, either click on the tabs at the top of the screen under Loan Registration or click on Next in the bottom right corner of the screen. All three FICO Score fields do not need to be completed to register and lock a loan; however the representative credit score will determine any applicable price adjustments. Loans may be imported, one at a time, in Fannie Mae 3.2 format. Click on the Browse button and find the file to be imported. Click on Import. There are two (2) fields that need to be completed after the import function: FICO Scores on the Personal Information screen and also the Product field on the Product Selection and Details screen. Review the Property Information screen and the Loan Information screen before proceeding to the Product Selection and Details screen. 12

41 If there is more than one Borrower, click on the down arrow in the box at the bottom of the screen and select the number. Additional fields will be available to complete for each Borrower. 13

42 Enter the subject property street address and the Zip code and click on Zip Lookup. The City, State, and County fields will populate automatically. If the City and County need to be changed after the fields are populated via Zip Lookup, use the dropdown boxes to choose the correct values. The Property Class, Number of Units, and Property Type fields default to the most commonly used settings. These fields can be changed based on the loan parameters. * Select SF Detached in the Property class field for Detached Condos. The Occupancy field will automatically populate based on the Property Type entered. 14

43 After entering the property information, select Check LMI. The response will be either, Address is considered low to moderate income. or Address is not considered low to moderate income. Using this tool is purely optional, it is not required. If you do not choose or need to perform a check on the Property Information screen, our system will automatically validate if the property address entered is located in an LMI market. The box, Low To Moderate Income?, will display Yes or No. 15

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45 Hazard Insurance Escrow and/or Tax Escrow may be waived for certain products and programs with LTV s greater than 80%. An amount will be deducted from the SRP regardless if one or both boxes are checked. The amount of the deduction is stated on the SRP Schedule. 17

46 To choose a product, either type the product number in the Product field, or click on the arrow and select the product from the list. A product must be selected when importing a Fannie Mae 3.2 file. 18

47 Select any attributes of the loan, if applicable, on this screen to ensure appropriate price adjustments and/or delivery requirements. For loans identified as eligible for HOME Possible or with AMI < 80% < for Special Purpose Cash-Out Refinances, select the applicable value in the SCC Code Field. Proper coding for Special Purpose Cash-Out Refinances will result in no risk-based charged as a Cash-Out Refinance. Click on Register & Price in the bottom right corner of the screen. 19

48 An Error Log is available at loan level for loans that do not meet loan parameters. The Error Log will retain a history of errors with a date and time stamp. Click on to view the error message. Close the error message box, click on the View/Edit button to return to the registrations screens and make necessary changes. If the loan meets eligibility guidelines, the View Error Log button will not appear on the screen. 20

49 To obtain pricing, follow these steps. Sample pricing screens follow on subsequent pages. Please note that changes may be made to any of the fields prior to locking the loan. Once the loan is locked, any changes must be faxed or ed to for handling. One exception is for rate extensions. Prior to rate expiration, the User may access the website to extend a rate. Loans initially registered as floating can be locked by the User at a later date. Pricing is based on market price on the day the loan is locked. 1. Choose the number of lock days from the Select Lock Days drop-down box. 21

50 2. Click on Get Pricing. 22

51 3. From the rate/price box, click on the desired rate/price. The price in this box includes any Price Adjustments and SRP. 4. View the Rate Detail and Pricing Detail boxes on the right side of the screen. Any adjustments to the rate and/or price based on loan attributes entered on previous screens will appear in these boxes. The Price Adjustments and SRP are shown separately in the Pricing Detail box; however, the total Price includes the Price Adjustments and SRP. 5. After reviewing the Details and before the locking the loan, if another rate/price is desired, click on Get Pricing and repeat Steps 3 and Once a final rate/price is selected, click on Lock Loan. 23

52 7. A pop-up box will appear to confirm, or not, if the loan is to be locked for the number of lock days chosen. If number of lock days is correct, click on OK. If incorrect, click on Cancel and begin at Step 1. 24

53 8. Notice the Loan Status as either Float or Locked. Note: Users may extend locks on loans where the rates have not expired. Click on the Extensions tab on the same screen where the loan was locked. 25

54 Note: Prior to loan delivery to BB&T, users may re-price a locked loan that has not expired. Select the Price/Lock menu tab then navigate to the Re-Price Loan tab within the same screen. Should the interest change during the lock-in period, the Re-Price Loan tab may be used to re-price your rate using the pricing in effect at the original time of lock-in. The re-price function is not available once the loan is delivered to BB&T. Re-price is not a re-lock option. 26

55 9. The Float/Lock Confirmation may be printed at any time after the loan has been locked or left as floating. Click on the Print Float/Lock Confirmation. 27

56 Navigation Once the loan is locked, the Pipeline screen will appear. Following are screen shots and notes regarding navigation of the Pipeline and Menu at the top of the screen. Pipeline The column headings are mostly self-explanatory for the information that is contained in the fields. Some headings need more explanation and are presented in the next several screen shots. Loan Info Loans that are already locked can be viewed. Loans that are floating can be edited. Pricing Loans that are already locked cannot be changed; however, extensions may be done online. Loans that are floating may be locked by clicking on View/Lock in the Pricing column and following the steps for locking a loan. Export Pipeline - The pipeline can be exported into an Excel spreadsheet. Click on the Export Pipeline link. IF you receive the following message, just click Yes : Registered loans (locked and floating) can be located by any one of three ways. 1. Any column heading that is underscored can be sorted by clicking on the heading name. 2. Unfiltered The Pipeline will show a list of all loans, whether locked or floating. 3. Filtered - All loans, locked and floating, can be located via Last Name or Servicing Number. Refer to the screen shots on the following page. 28

57 Unfiltered Filtered 29

58 Status and Conditions The location of a loan in Correspondent Lending s workflow can be determined by the Status field. Loan conditions may be viewed and printed by clicking on View in the Conditions column. 30

59 This loan is in the Underwriting stage and has pending conditions. The Underwriting Review Notice may be viewed and printed by clicking on the Print U/W Review Notice button. 31

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61 The loan was approved by the Underwriter on 7/6/2010. The approval notice can be viewed and printed by clicking on the Print Approval Form button. 33

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63 This file has been received by the Funding department as indicated in the Status field as File Received. 35

64 The loan was pended by the Funding department as indicated by File Pended in the Status column. Click on View in the Conditions column. 36

65 The pending conditions can be viewed and printed. Click on Print Funding Review Notice. 37

66 The pending conditions have been cleared by the Funding department as indicated by Conditions Cleared in the Status column 38

67 The loan has been cleared for funding. Click on View in the Conditions column. 39

68 The loan was cleared on 7/6/

69 The loan has been funded. Click on View in the Conditions column. 41

70 The funding disbursement sheet can be viewed and printed by clicking on the Print Funding Disbursement button. 42

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72 Rate Quoter Comments: Rate Quoter is available by selecting the tab. This is only a rate/price quote; not a registration, lock of a loan, or a product finder. Rates and Pricing are subject to change without notice. 44

73 To obtain pricing: 1. Complete all fields, as applicable. All required fields are outlined in Red. 2. Choose the number of days from the Select Lock Days 3. Click on Get Pricing 45

74 4. Changes may be made to any of the fields by clicking on Edit Fields. 5. You may also use the Clear Fields button to clear out all information. 6. This is only a rate/price quote; not a registration, lock of a loan or a product finder. 46

75 7. Rates and Pricing are subject to change without notice. 8. You may also use the Clear Fields button to clear out all information. 9. This is only a rate/price quote; not a registration, lock of a loan or a product finder. 10. Rates and Pricing are subject to change without notice. 47