Jon Looman 1356 Bennett Road Ionia, Michigan

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1 Jon Looman 1356 Bennett Road Ionia, Michigan Professional Experience Community West Credit Union Kentwood, Mi December Present President/Chief Executive Officer Plan and direct all credit union operations, which include planning and implementing programs, events, policies, and procedures Responsible for ensuring financial stability and member satisfaction commensurate with the best interest of the members, the employees and the credit union Provide strategic direction, vision, leadership, and management in all areas Improved credit union earnings consistently ending each year with an ROA well above peer. From 2010 to present grew assets from $99 million to $165 million Each year from 2010 to present the credit union received the highest NCUA exam rating given to credit unions Received Bauer 5 star rating all the years Successfully merged and integrated two different credit unions into Community West Credit Union Built a strong and capable management team with a positive culture. Completed construction and opened new branch location Trenton Federal Credit Union ($54 million in assets) Trenton, Michigan March 2007 December 2010 Chief Executive Officer

2 Plan and direct all credit union operations, which include planning and implementing programs, policies, and procedures Responsible for ensuring financial stability and member satisfaction commensurate with the best interest of the members, the employees and the credit union Provide strategic direction, vision, leadership, and management in all areas Trenton Federal Credit Union s mission is to improve our member s lives by providing quality products and superior service, to improve our employee s lives by providing a positive and stable work environment, and to improve the communities we live and work in Dramatically improved credit union earnings ending 2009 with an ROA well above peer. From 2007 to 2009 assets grew 37% In 2007 I started a CUSO with Trenton Federal Credit Union as the sole credit union owner. The CUSO now generates annual earnings in excess of $100,000 In 2008 Trenton Federal Credit Union was one of the first credit unions in Michigan to implement a payday lending alternative program for our members Opened a new branch Auto Body Credit Union ($140 million in assets) Sept March 2007 Executive Vice-President Responsible for assisting President/CEO in the overall management of the credit union, acted on behalf of the President/CEO in her absence Acted as a key participant in the strategic planning process and the development of credit union policies, procedures, goals and budget Attended and reports on credit union projects at all board meetings Directed and supervised the operational management of credit union employees on a day-to-day basis Established and maintained effective employee relations Supervisory Responsibility: Vice-President, Lending Vice-President, Operations Vice-President, Human Resources Vice-President, Credit Union Development Controller Collections Manager

3 Information Systems Manager Marketing Manager Expanded the membership base while maintaining relationships with core employer groups Oversaw a core processing system conversion Implemented a courtesy pay program Implemented a participation loan program Implemented a financial planning program Opened the credit union s 4 th branch location Introduced an online bill payment system Developed a relationship pricing program Developed a project management system for executive team Established a delinquency task force committee resulting in a decrease in delinquency of over 50% To raise funds for the Lansing Chapter of Child Abuse Prevention Services on behalf of the Lansing Chapter of the MCUL I rode my bicycle 504 miles over three days raising more than $1,600 in pledges Lansing Automakers Federal Credit Union ($450 million in Assets) May 2001 Sept Senior Vice-President, Marketing Planned and organized all the credit union s marketing, advertising, and public relations activities Responsible for preparing marketing plan and budget Managed the business development and dealer relations department Implemented and maintained the credit union's MCIF system Served on the senior management team and contributed to the development of the credit union s overall policies, procedures, goals, and objectives Played a key role in the introduction of numerous new products including platinum card, investment services, Memberfirst Mortgage, and home banking program Developed a new logo and tagline as part of LAFCU s conversion to a community charter Participated in numerous committees including ALCO, delinquency task force, business account, sales & service committee and the negotiations/bargaining committee

4 Played a key role in the conversion to a community-chartered credit union Developed a communications plan and service mission statement for the organization Served on the facilities taskforce which resulted in the building of a new main office Redesigned the credit union website incorporating online membership and loan applications Conducted ongoing member focus groups to measure overall credit union satisfaction and specific product/service satisfaction. Conducted annual membership survey Auto Body Credit Union Oct May 2001 Vice President - Marketing Planned and organized all the credit union s marketing, advertising, and public relations activities Prepared annual marketing plan and budget Worked with local businesses to promote membership with credit union as a benefit offered to employees of the company Called on Auto dealerships to market the credit union auto loan program Implemented and maintained the credit union s MCIF system Served on the senior management team and contributed to the development of the credit union s overall policies, procedures, goals, and objectives Implemented the credit union's first MCIF System Oversaw the completion of the Credit Union s first Website. Blohm Looman & Associates Founder & Partner Founding partner of Blohm Looman & Associates. Blohm Looman & Associates was a profitable and successful advertising agency. I functioned as partner and account executive in developing a client base for the agency. I was involved in every phase of the agency, including copywriting, media buying and print production. Through the course of business I had the privilege of working with numerous credit unions including Auto Body Credit Union and Lansing Automakers Federal Credit Union. Media Sales Experience

5 Account Executive I sold a variety of media advertising including radio, television, outdoor, and print. Education MBA * Baker Graduate School * Graduated 3.92 GPA Bachelor of Arts * Advertising Communications * Michigan State University

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