Police Department Report of Activity

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2 TABLE OF CONTENTS Administration Department... 3 Economic Development Facilities Division... 6 Information Technology Division Senior Services Division... 7 Communications/Public Relations Human Resources Village Clerk & Customer Service... 9 Staff Liaison to Village Commissions Social Media Report GIS Report Finance Department Key Accomplishments Activities and Metrics Cashiers Office Administration Division Second Quarter Financial Report Planning and Development Department Quarterly Report Development Case, Annexation and Special Project Status Permit Data Demolition Report Police Department Report of Activity Public Works Department Quarterly Report Budget Tracking Task Performance Measures Village Links/Reserve Manager s Reports Volunteer Fire Company Monthly Reports... 92

3 ADMINISTRATION DEPARTMENT APRIL JUNE 2016

4 ADMINISTRATION QUARTERLY REPORT Q Economic Development Highlights Relationship Meetings During the second quarter of 2016, the Economic Development Coordinator met with seven (7) businesses/property owners as part of the Village s relationship meetings initiative. The meetings offer an opportunity for the Village to gauge how businesses are doing, if they are happy in Glen Ellyn and educate the businesses about programs the Village offers to assist businesses. The Glen Ellyn Experience shot one (1) video in June at Enchantments. Staff continues to reach out to businesses to encourage participation in this free marketing opportunity. Relationship meetings: January 3 meetings February 2 meetings March 2 meetings Total 7 meetings for Q2 Business Openings/Closings While the ebbs and flows of business livelihood in any community is in constant motion, the Economic Development Office is continually reaching out to current and prospective businesses to enhance the livelihood of the overall business community. While three (3) businesses closed during the second quarter of 2016, four (4) new businesses opened their doors. Staff reaches out to businesses that have closed to determine how the Village, if at all, could have assisted in retaining the business in town. Le Petit Armoire was not able to commit the time needed to run her store and while she enjoyed the business she really wanted more time with her family. The owner of Bistro Monet retired and the owner of Run Today went back to a corporate job he had prior to opening the store. None of the businesses that closed sited moving to another community for their departure but rather personal life decisions. Glen Ellyn welcomed 2 new businesses to downtown. Business Openings/Closings April 2/1 May 0/1

5 2 June 2/1 Total for Q2 4/3 Economic Incentive Awards awarded by the Village Board The Village Board has committed to enhancing Glen Ellyn s business community via Economic Development Incentive Awards for downtown interior improvements, downtown fire prevention system improvements as well as façade improvements in all the Commercial Districts. With the adoption of the 2016 Budget, the Village Board dedicated $130,000 to these award incentives. While the interior improvement and façade awards are for new businesses, the Village Board took a strong position on protecting the unique buildings and atmosphere in downtown Glen Ellyn by creating the Fire Prevention System Award Program. This program is for existing businesses or property owners in the downtown C5A or C5B business districts to assist with updating or installing fire prevention systems. During the first quarter of 2016 the Village Board approved $26,250, in award incentives. Economic Incentive Awards awarded Total Economic Incentive Awards for Q2 $73,750 Economic Incentive Awards for Q2 April 2 totaling $13,750 May 0 awards June 4 totaling $60,000 YTD Economic Incentive Awards Approved $100, Q2 Economic Development Awards $30, $26, $38, $35, Q1 Awards Façade Awards Interior Awards Remaining Funds

6 3 Other Initiatives Staff continues to work with both Spring Bank and OPUS to see the downtown redevelopment projects come before the Village Board as well as Clark Street to see the redevelopment of the Roosevelt Glen office park. Facilities Division Highlights Had all Village HVAC equipment acid washed and inspected for this cooling season. Solicited and obtained 4 Bids for PD rooftop HVAC replacement waiting for approval. Solicited 3 bids and had all Village building windows washed inside and out. Completed Fire Station #2 floor stripping an rewax of entire first floor. Solicited 3 bids for Public Works lower level flooring replacement and completed. Solicited 3 bids for Public works sprinkler system leak. Had test performed, found leaks waiting on quote for repair. Solicited 3 bids for fire panel and device testing for Civic Center, Police Department, Fire station #1, #2, History Center and Stacy s Tavern. Scheduled for 4/25/16 and 7/26/16. Had tuck pointing repair completed at Fire station#1. Coordinated razing of 81 S. Park for New Police station project. Helped coordinate set-up and supply personnel support for: Market Francis, Bingo Night, Early voting, AAUW Book Fair, Senior Center move. Information Technology Highlights Implemented Zendesk Help Desk Ticketing system. Setup MUNIS training/implementation sessions with MUNIS implementation person to better utilize MUNIS functionality and implement MSS for Permits Replaced MUNIS Application Server. Engineered, ordered, and integrate into environment. Updated BEAST Software to latest version. Resolved Time Drift on Voic System. New version of software loaded into the Civic Center and Public Works phone systems. Formatted and printed pre-plans for downtown. Combined photos and documents into single PDFs and organized for easy access. Printed a physical copy and put an electronic copy on the MDT of all of the fire engines at FS1 and FS2 Archived s for pending litigation.

7 4 Remote VPN Access to SCADA. Ordered Uverse connection to the West PAS building. Purchased Cisco ASA firewall. Configured for secure VPN connection. Added antivirus to the SCADA PC and reconfigured PC for enhanced security. Installed remote access software on SCADA laptop. Replaced Security DVR with a new unit. Established network connectivity and verified all cameras working. Replaced 3 older security cameras with new high definition cameras. Worked with MGP to establish Business Intelligence connections to several databases including MUNIS. Work with Facilities Management to setup audio recording for Rm 301 which included purchase of digital recorder and integrated into existing sound system. Added dedicated PC and touchscreen monitor to the room for staff use. Installed and Configured WIN-911 Mobile Server. Senior Services Division Highlights Ride DuPage and Ride to Work program operating successfully. Application made June 2016 for new grant funds for Ride to Work program. Assisted 100+ seniors and families with resources during the second quarter of 2016 with various issues including Medicare and transportation. Held activities at the Senior Center, avg. of participants per event; Bingo, Book Club, Movies, Walking Club. Participated in a Kane County Hoarding Task Force Seminar and DuPage County Adult Protective Services (APS) Conference. Continued involvement with Milton Township SALT Council, including organizing the annual SALT/TRIAD Roundtable at College of DuPage. Participation on the Village of Glen Ellyn Wellness Committee; assisting with choosing new vendor for Employee Wellness Screening. Communications/Public Relations Highlights Complete revamp of both design and content of Village Employee Newsletter, distributed quarterly. Launched Village s Company LinkedIn Page to offer residents another way to receive news, information and discover job opportunities with the Village. Released 12 press releases to local and industry specific news outlets regarding pertinent Village news. Continuation of advertising campaign with Chicago Magazine, West Suburban Living and Naperville Magazine to help promote what Glen Ellyn has to offer and seasonal events.

8 5 Design and distribution of direct mail postcard to Glen Ellyn residents and a portion of Wheaton to showcase seasonal events. Development and distribution of quarterly Village summer newsletter to residents. Implementation of Virtual Village talks at Board meetings to discuss Village Communications, with the goal of informing and educating the Village Board and residents regarding the latest communication tools and Village programs. Assisted with campaign to inform residents about the Curbside Composting pilot program, launched in April. Multi-Media Produced 10 original content videos. Website Continued updates/improvements on both the Glen Ellyn main website as well as the new Environmental Commission website. Web Statistics for the time period of April 1 st June 30 th, 2016 are: 18,593 users, of which 11,472 (61.7%) were new users and 7,121 (33.3%) were return visitors. Total page views was 41,079 How are people viewing our site? Windows Operating System % ios (iphone) 24.04% Macintosh Operating System 10.86% Android % We still see a slow but steady increase in our mobile customers. E-Newsletter Added 630 new contacts since January 1, % Average open rate o Low on June 29 (44%) o Notable High: April 13 (53%) Human Resources Highlights Provided support on the following position recruitments: 1. PT Accounts Receivable Specialist-Finance 2. PT Facilities Maintenance Worker-Admin 3. PT Admin. Asst.-GEVFC 4. PT Custodian-Admin

9 6 5. Summer Intern-GWA 6. PT Plant Operator-GWA 7. Planner 8. Associate Planner 9. PT Permit Clerks 10. Maintenance Worker-Streets/PW 11. Maintenance Worker-Utilities/PW Facilitated Special Event Permit Approval of the July 2016 Intelligentsia Cup Bike Race On-boarded three new Police Officers Village Clerk & Customer Service Highlights Continued to make steady progress on digitally archiving older paper-based Village records into the Village s document management software system (OnBase). Responded to 191 website-initiated customer service inquiries. Issued the following number of permits/licenses: Permit/License Type # Issued during Q2 Raffle 5 Solicitors 3 Block Parties 35 Special Event 10 FOIA # During Q2 Requests/Responses 56 Staff Liaison Support to Village Commissions In partnership with volunteers from the Village s Sister City committee, coordinated second annual Market Francais event to include over 15 vendors and many visitors to the Civic Center for the event. In collaboration with the Village s Environmental Commission, successfully launched the Curbside Composting Pilot Program to residents.

10 Coordinated contract amendment with FirstEnergy in order reduce residential electricity rates for another year, and also maintain the Village s commitment to renewal energy via purchase of 100% Green REC s Along with the Environmental Commission and the Glen Ellyn Park District, collaborated to produce We Support Pollinators sign available to residents for their gardens. Together with the Environmental Commission, facilitated the annual Recycling Extravaganza event. It was a successful event with over 1,300 cars passing through with donations. Provided support to the Environmental Commission to bring awareness to local residents regarding the following efforts: o Haute Pots Member of the Environmental Commission brought old and scuffed-up pots ready for retirement back to life. With the mantra of reduce/reuse/recycle, the artists transformed pots into eye-catching, visual works of art that are currently displayed throughout Downtown Glen Ellyn o Involvement in School District s Problem Based Learning (PBL) program o Bike Safety Week o Power of the Sun program at the Glen Ellyn Public Library 7

11 Facebook Activity Overview 454,989 IMPR ESSIONS 2,178 POST ENGAGEMENTS 2,894 LINK CLICKS Audience Growth LIKES BR EAKD OWN, BY D AY OR GANIC LIKES UNLIKES A P R M A Y J U N AUD IENCE G R OWTH METR ICS TOTALS The number of net likes decreased by Total Fans 2,814 Paid Likes 31.2% Organic Likes 205 since previous date range Unlikes 15 Net Likes 190 Facebook Pages Report 1 of 6

12 Publishing Behavior POSTS, BY D AY POSTS SENT A P R M A Y J U N PUBLISHING METR ICS TOTALS Photos 72 Videos Posts 68 Total Posts 140 Facebook Pages Report 2 of 6

13 Page Impressions PAGE IMPR ESSIONS, BY D AY OR GANIC VIR AL 2 5 K 2 0 K 1 5 K 1 0 K 5 K 0 1 A P R M A Y J U N IMPR ESSIONS METR ICS TOTALS Total Impressions increased by Organic Impressions 357,572 Viral Impressions 97,417 Total Impressions 454,989 Users Reached 152, % since previous date range Video Performance VIEW METR ICS VIEWING BR EAKD OWN 42 T O T AL V I E W S 14 OR GANIC FULL 28 OR GANIC PAR TIAL 100% OR GANIC VIEWS 0% PAID VIEWS 14% CLICK PLAYS 86% AUTO PLAYS Facebook Pages Report 3 of 6

14 Audience Engagement AUD IENCE ENG AG EMENT, BY D AY R EACTIONS COMMENTS SHAR ES A P R M A Y J U N ACTION METR ICS TOTALS Total Engagements decreased Reactions 1,390 Comments 186 Shares 602 by 32.7% since previous date range Total Engagements 2,178 Facebook Pages Report 4 of 6

15 Demographics PAGE FANS PEOPLE REACHED PEOPLE ENGAGED BY AGE % % % % % % % BY GENDER 71.0% FEMALE 29.0% MALE Women between the ages of appear to be the leading force among your fans. TOP COUNTR IES United States 2,753 TOP CITIES Glen Ellyn, IL 1,315 Indonesia 12 France 9 Philippines 4 United Kingdom 3 Wheaton, IL 200 Chicago, IL 168 Lombard, IL 84 Glendale Heights, IL 55 Facebook Pages Report 5 of 6

16 Facebook Stats by Page Facebook Page Total Fans Fan Increase Posts Sent Impressions Impressions per Post Engagements Engagements per Post Link Clicks Village of Glen Ellyn 2, % ,989 3,250 2, ,894 Facebook Pages Report 6 of 6

17 Twitter Activity Overview 53,326 OR GANIC IMPR ESSIONS 1,085 TOTAL ENG AG EMENTS 326 LINK CLICKS Audience Growth AUDIENCE GROWTH, BY D AY NEW FOLLOWER ALER TS ACTUAL FOLLOWER S G AINED A P R M A Y J U N FOLLOWER METR ICS TOTALS Total Followers 853 New Follower alerts 98 Actual Followers gained 82 People that you followed 13 Twitter Profiles Report 1 of 6

18 Posts & Conversations MESSAG ES PER D AY R ECEIVED SENT A P R M A Y J U N SENT/ R ECEIVED METR ICS TOTALS Tweets sent 164 Direct Messages sent Total Sent 164 Mentions received 55 Direct Messages received 3 Total Received 58 Twitter Profiles Report 2 of 6

19 Your Content & Engagement Habits SENT MESSAG E CONTENT 164 T W E E T S S E N T 15 PLAIN TEXT 36 PAGE LINKS 113 PHOTO LINKS YOUR TWEETING BEHAVIOR 1% CONVER SATION 99% UPD ATES 67% NEW CONTACTS 33% EXISTING CONTACTS Twitter Profiles Report 3 of 6

20 Audience Engagement ENGAGEMENT COUNT R EPLIES R ETWEETS LIKES TWEETS SENT A P R M A Y J U N ENG AG EMENT METR ICS TOTALS Replies 5 Retweets 64 Retweets with Comments 6 Likes 122 Engagements per Follower 1.3 Impressions per Follower 62.5 Engagements per Tweet 6.6 Impressions per Tweet Engagements per Impression 2.0% Twitter Profiles Report 4 of 6

21 Audience Demographics FOLLOWER S BY AGE % % % % % % % FOLLOWER S BY GENDER 45% FEMALE FOLLOWER S 55% MALE FOLLOWER S Men between ages of appear to be the leading force among your recent followers. Twitter Profiles Report 5 of 6

22 Twitter Stats by Profile Twitter Profile Total Followers Follower Increase Impressions Impressions per Follower Engagements Engagements per Follower Retweets % 53, , Twitter Profiles Report 6 of 6

23 VILLAGE OF GLEN ELLYN - QUARTERLY GIS REPORT The following report provides an overview of the Village of Glen Ellyn s GIS program from April through June These last three months have been such an exciting time for the GIS Program here in Glen Ellyn. The purpose of local government is to serve local residents. GIS was involved in many initiatives that aided Glen Ellyn in this process. Teaming up with the Planning and Development department an interactive map was created to show residents where there was parking available in downtown areas. Parking continues to be a concern amongst residents and Glen Ellyn recognized that and a parking map will be portrayed on the website coming soon! Check it out and see where you can park on your next trip to downtown Glen Ellyn. GIS aided in an Impervious Surface analysis where the percentage of impervious property per parcel was identified. Planning and Development can look at this information and determine how they want to proceed moving forward. Working with the Finance department, GIS assisted with putting together a map that shows where vehicles are registered throughout Glen Ellyn. This gives Finance the opportunity to see where vehicle registrations are lacking. Please keep an eye out for what is to come within the next three months, as there are quite a few exciting things to come for the Village of Glen Ellyn. SITE PROJECT FOCUS APRIL - JUNE 2016 GIS projects by department in total hours 12 GIS projects by hours Administration, 10.5 Fire, 3.75 Finance, 2.75 Public Works Planning & Development, 34 Program Maintenance, Public Works, 59.5 Program Maintenance Planning & Development Administration Fire Finance

24 APRIL - JUNE VILLAGE OF GLEN ELLYN QUARTERLY GIS REPORT MAPOFFICE - UTILIZATION MARCH - JUNE 2016 The following chart and table represent the use of two MapOffice products, Web Access and Public, and Community Portal over the last quarter. Web Access is used internally by village staff, while Public is used by the residents of Glen Ellyn on the village s website. Community Portal is used by both residents and staff. 10,000 8,000 6,000 4,000 2,000 0 Use by product 9,062 1, Web Access Public Community Portal Name Top 10 - Combined Use Use (Hits) Find and Go 2521 Map View 1996 Parcel Summary 998 Photo View 698 Custom Overlay 639 Google Street View 562 Utility Lookup 416 Measure Distance 237 Markup 151 Combination View 119 MapOffice Web Access Usage by Month 4,000 3,500 3,000 2,500 2,000 1,500 1, ,246 3,420 2,788 2,529 2,687 2,723 2,780 2,862 2,383 2,450 2,226 1,867 July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun 2

25 APRIL - JUNE VILLAGE OF GLEN ELLYN QUARTERLY GIS REPORT GIS FIVE YEAR PLAN PROGRESS MARCH - JUNE 2016 Project Status: The Village of Glen Ellyn GIS Program Five Year Plan Update Completed Title Project Update Due Date % Complete Impervious Surface Impact on Storm Water Management Fees Township Plat Map Vehicle Sticker Analysis Parking Lot interactive map This project will be started once determined by Planning & Development 12/31/ % This will enable Planning and development to easily find the plat information for each parcel in question. Created an analysis that showed which properties have and do not have vehicle stickers associated with them. This will enable the finance department to see areas in which vehicles are not registered. Created an interactive parking map for use of residents to see where there are parking availability downtown. 6/30/ % 7/31/ % 7/31/ % Project Status: In Progress Title Project Update Due Date % Complete DuCOMM Call for Service Data Connection Outstanding Fees Business Intelligence Connection Special Events Fall 2016 DuComm created the linkage. We need to link to Business objects. Will talk to Nate Rock to discuss this process of linking this view to MapOffice. Created two out of four views. Need to work with Mark Binkerd and Jan Tiesinger to add the views to the web-config file in order for view to be published. Create an interactive map that residents can view to understand events happening around the village during fall. 12/31/ % 10/31/ % 8/24/ % 3

26 APRIL - JUNE VILLAGE OF GLEN ELLYN QUARTERLY GIS REPORT Water Valve & Hydrant Inventory Cleanup Traffic Accident Analysis Buffalo Box and Cleanout Inventory Collection Public Works staff is physically checking the location of hydrants and valves in the field using the Collector application on a tablet. This data will be added into GIS to improve the accuracy of the locations and attributes. Waiting on linkage to DuCOMM s database. DuCOMM has been contacted and has begun work on the views to create this linkage. The collector application has been created and data has begun to be collected using the Collector application on a tablet. 10/1/ % 12/31/ % 12/31/2017 1% Street Light Integration into Cartegraph Working on adding Street Light Inventory to Cartegraph 3/31/ % Project Status: Not Started Title Project Update Due Date % Complete Public Utilities Data Audit Waiting on data lists from service providers. 12/31/2016 0% Emergency Siren Mapping & Support Low priority item. 9/31/2016 2% Project Status: Ad Hoc Projects Title Project Update Due Date % Complete ISO Accreditation for the Fire Department Provided rough drafts of all important maps that the fire department has requested for in support of them being accredited. 8/31/ % Project Status: Annual Projects Title Project Update Due Date % Complete County Parcel and Assessor Data Update Yearly update of village parcels and assessor information. 10/31/2016 5% All requested products created and delivered for spring plantings. Will repeat 50% Tree Planting/Removal Support in the fall 12/31/2015 Zoning Map Update All requested products created for /31/ % Community Map Update All requested products created for /31/ % Data Model Update Yearly update of the data schema for all GIS layers. 9/30/2016 0% Address & Zoning Map Creation All requested products created for /30/ % 4

27 APRIL - JUNE VILLAGE OF GLEN ELLYN QUARTERLY GIS REPORT PROJECT CATEGORIES TOTAL HOURS MARCH - JUNE 2016 GIS projects by project category in total hours Annual, Five Year Plan, 42.5 Training, 4.5 Maintenance, 79.5 Maintenance Ad Hoc Five Year Plan Annual Training Ad Hoc,

28 FINANCE DEPARTMENT APRIL JUNE 2016

29 FINANCE DEPARTMENT SECOND QUARTER REPORT (APRIL 1, 2016 TO JUNE 30, 2016) The Goal of this quarterly report is to summarize the key accomplishments and activities of the Finance Department during the quarter. The report also includes the quarter financial highlights as an attachment to this report. KEY ACCOMPLISHMENTS Completed the fiscal year 2015 audit and all filings were made by required deadlines. Filed inaugural Affordable Healthcare Act returns with the IRS by the required deadline. Implemented the composting program, which went live in April. Prepared and published the annual Treasurer s Report in the local newspaper. Completed annual insurance open enrollment for the Village, GWA, the Library, and retirees. Completed the annual TIF report filings for the CBD TIF District and the Roosevelt Road TIF District by the required deadline. Finished the main collection period for Vehicle Stickers, involving approximately 24,000 vehicles. ACTIVITIES AND METRICS The activities and metrics of the department can be subdivided in the activity for the Cashiers Office and the activity for the Administration Office of the finance department. These metrics do not encapsulate all of the activity of the department, but do provide highlights on some key activities.

30 CASHIERS OFFICE The Cashiers Office is the hub of the Village where all payments are received, excepting the Village Links/Reserve 22. In the second quarter, the Cashiers office processed 9,091 payments as compared to 10,529 payments in the second quarter last year. This decrease is due to a shift to other methods of payments such as lockbox or online. The dollar amount this quarter was $9,964,938 versus $9,228,648 in the second quarter in the prior year. The large spike in the dollar amount is due to receipt of the June and September property taxes from the County. The graph below illustrates a peak in payments entered in April due to vehicle sticker purchases. Cashiers Office - Payments Processed, number and dollar amount 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, $7,000,000 $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $- Payment Entry ($ amount), 2015 Payment Entry ($ amount), 2016 Payment Entry (# processed), 2015 Payment Entry (# processed), 2016

31 During the quarter, the Cashiers Office also generated 24,649 Village Services Bills, with a total bill value of $3,543,435. The amount billed escalates over the summer due to landscape watering. The amount billed for 2016 versus 2015 is very steady as rates were not increased in Village Services Bills, Number of Bills and Total Amount Billed Total Billed $1,600,000 $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $- 8,400 8,300 8,200 8,100 8,000 7,900 7,800 7,700 7,600 7,500 Number of Bills Generated Number of Bills Sent, 2015 Number of Bills Sent, 2016 Amount billed, 2015 Amount billed, 2016

32 The Cashiers Office also provides key metrics on the performance of the Village s real estate market. Real Estate Transfer Tax Stamps (RETT) are required when properties are sold or refinanced. New resident applications are also required when someone moves into the Village and starts service. During the quarter, 263 real estate transfer stamps were issued, with revenue generated of $347,081. There were also 250 new resident applications, versus 268 in the prior second quarter. These metrics normally see an increase in the spring and summer months as real estate sales pick up. Real Estate Metrics Number Processed $900,000 $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $- $ Cumulative RETT sales RETT transactions (# processed), 2015 RETT transactions (# processed), 2016 RETT transactions (cumulative), 2015 RETT transactions (cumulative), 2016

33 ADMINSTRATION The Administration Division of the department manages the processing of payroll, accounts payable, month-end close, account reconciliation, financial reporting, risk management administration, and health insurance administration. This division is also responsible for oversight and strategic planning for the department as a whole. During the quarter, 17 payrolls were processed, including 7 Village payrolls, 7 GWA payrolls, and 3 Police Pension payrolls. The department also processed 2,541 invoices for payment for the Village with a dollar value of $7.4 million. The department also processed 419 invoices for GWA with a dollar value of $2.6 million. Accounts payable trend higher in the second half of the year when major capital projects such as street reconstructions begin. Number and Dollar Value of Invoices Processed 1,100 $4,000,000 1,000 $3,500,000 $3,000, $2,500, $2,000, $1,500,000 $1,000, $500, $- number of invoices processed, 2015 number of invoices processed, 2016 Total AP Dollar Amount, 2015 Total AP Dollar Amount, 2016

34 SECOND QUARTER FINANCIAL REPORT VILLAGE OF GLEN ELLYN, ILLINOIS For the Period April 1, 2016 to June 30, 2016

35 Overview ocovers the 2 nd quarter from April 1, 2016 to June 30, 2016 oalso includes fiscal year to date information (January 1 June 30) oreport is on a budget basis o Cash basis o Unadjusted for accruals o Unaudited oreport will be posted on the Village website

36 Key Revenues 50.00% Percent Change in Key Revenues June 30, 2015 to June 30, % Key Revenues, % of 2016 Budget as of June 30, % 40.00% 40.19% 70% 60% 57% 62% 30.00% 20.00% 1.45% 50% 40% 50% 51% 48% 45% 39% 42% 51% 39% 50% 10.00% 5.39% 7.20% 30% 0.00% 10.00% 7.09% 2.79% 7.65% 10.03% 1.41% 0.58% 20% 10% 20.00% 15.77% 0%

37 Key Expenses 14.00% 12.00% Percent Change in Key Expenses June 30, 2015 to June 30, % 100% 90% Key Expenses, % of 2016 Budget as of June 30, % 80% 8.00% 6.00% 5.92% 70% 60% 4.00% 2.00% 0.00% 2.77% 50% 40% 2.00% 4.00% 1.02% 1.67% 30% 20% 6.00% 5.44% 5.54% 10% 8.00% 0%

38 General Fund First Quarter Results $9,200,000 Revenues and Expenditures, year to date $2,300,000 Year to date Change in Fund Balance $9,000,000 $8,800,000 $1,800,000 $8,600,000 $8,400,000 $1,300,000 $8,200,000 $8,000,000 $800,000 $7,800,000 $300,000 $7,600,000 $7,400,000 Revenues, year to date Expenditures, year to date $(200,000) Year to date surplus (deficit) Last year Budget Current year Last year Budget Current year

39 General Fund 5 Year Historical Trend Cumulative Change in Fund Balance $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $ January February March April May June July August September October November December $(500,000) $(1,000,000) $(1,500,000) CY16 Budget

40 General Fund Highlights Income tax receipts were disappointing in May and June, leaving income tax $16,180 behind the year to date budget. Building permit revenue is decreased $71,873 from the prior year and $58,379 from the year todate budget. Cable Franchise Fees are increased $53,789 from last year and $43,010 from the year to date budget. Federal Forfeiture payments resumed and over $193,000 was received in June. Vacancies in the Facilities Maintenance division have resulted in lower personnel costs. Three sergeants retired resulting in the promotion of three officers. This caused temporary vacancies in the officer positions. Total façade and retail grant payments are $52,500 year to date.

41 General Fund Key Revenues Sales Tax o Second quarter receipts are for sales that took place from January March 2016 o Year to date sales taxes are $70,265 ahead of budget, and $116,032 ahead of prior year Home Rule Sales Tax o Second quarter receipts are for sales that took place from January March 2016 o Year to date home rule sales taxes are $3,168 behind budget, but $25,934 ahead of prior year Income Tax o Year to date income taxes are $16,180 behind budget, and $120,372 behind the prior year o Disappointing receipts may be due to realization of capital losses by taxpayers when filing year end tax returns to the State of Illinois.

42 Village Links/Reserve 22 Fund $1,100,000 $900,000 $700,000 $500,000 $300,000 Calendar Year Cumulative Change in Net Position, excluding capital and debt expense $100,000 $(100,000) $(300,000) $(500,000)

43 Village Links (Golf Operations) Operating Income (excludes debt and capital) $1,000,000 $800,000 $600,000 Golf Rounds YTD 2016: 30,180 Golf Rounds YTD 2015: 27,209 $400,000 $200,000 $ $(200,000) $(400,000)

44 Reserve 22 Restaurant Operations CUMULATIVE OPERATING INCOME (EXCLUDES CAPITAL AND DEBT) TWELVE MONTH ROLLING REVENUE $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $ $2,600,000 $2,500,000 $2,400,000 $2,300,000 $2,200,000 $2,100,000 $2,000,000 $1,900,000 $1,800,000 $1,700,000 $(50,000) $(100,000) Month Rolling Revenue Total Goal

45 Village Links/Reserve 22 Fund Notable Items for First Quarter 2016 Village Links (Golf Operations) ogood weather in June boosted operations and golf gross profit is up 8% from the prior year. Reserve 22 (Restaurant Operations) obanquet sales are up 29% from the prior year and restaurant/bar sales are up 8%. oyear to date gross profit percentage is 67%, slightly short of the 70% budget target.

46 Real Estate 120 $900,000 Number Processed $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $ RETT transactions (# processed), 2015 RETT transactions (# processed), 2016 RETT transactions (cumulative), 2015 RETT transactions (cumulative), 2016 $ Cumulative RETT sales Year to Date Real Estate Metrics RETT Stamps Issued (#) RETT ($) $600,614 $419,299 New Resident Applications (#) *New resident applications differs from RETT stamps due to both timing as well as new resident applications from renters. Also, RETT stamps can be issued for changes in deed where no change in ownership occurs.

47 Village Services Funds $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 Revenues & Expenses, 2 nd Quarter 2016 o Construction season has begun, but payments are invoiced by the contractor as construction progresses. o Compositing program was deployed in April. Approximately 1.5% of households have enrolled in this program. $500,000 $0 Water Sewer Refuse Fire Services Revenues Expenses

48 Cash Reserves Village Links/Reserve 22 Cash Reserves Above/Below Minimum Policy Solid Waste Parking Water & Sewer General $(1,000) $1,000 $3,000 $5,000 THOUSANDS o General Fund, Water & Sewer, Village Links/Reserve22 and Parking Fund all have cash reserves in excess of their required levels. o Solid Waste Fund is building reserves back from a low point in 2012, caused by a major storm event. The fund is projected to end the fiscal year above the reserve policy by $12,000. The Village will continue to monitor this reserve level.

49 Appendix A Summary of Activity by Fund Type Current Year Activity Prior Year Activity Revised Budget Year to date Year to date Revised Budget Revised Budget Net Income Year to date Expenditures Net Income Net Income Year to date Expenditures Net Income Net Income Fund Revenues (Expenses) (Loss) Revenues (Expenses) (Loss) Encumbrances Less Encumbrances Revenues (Expenses) (Loss) Encumbrances Less Encumbrances Governmental Funds General $ 17,274,818 $ 18,198,370 $ (923,552) $ 9,056,852 $ 8,266,744 $ 790,108 $ 470,237 $ 319,871 $ 8,861,472 $ 7,955,425 $ 906,047 $ 462,313 $ 443,734 Debt Service 1,467,360 1,467, , , ,000 (34,976) Capital Projects 7,028,524 21,470,528 (14,442,004) 3,553,135 1,866,325 1,686,810 16,618,447 (14,931,637) 3,252, ,442 2,374,431 6,081,281 (3,706,850) Corporate Reserve 41,500 10,000 31,500 14,907 37,337 (22,430) (22,430) 1,080 3,397 (2,317) (2,317) Motor Fuel Tax 667,175 1,195,149 (527,974) 364, ,058 98, ,516 (204,743) 335, ,057 89, ,965 (243,634) Central Business District (CBD) TIF 93, ,330 (35,820) 65,877 65,877 72,830 (6,953) 40,507 1,163 39, ,014 Roosevelt Road TIF 7,200 2,000 5,200 6, ,522 5,522 3,458 3,458 3,458 Fire Services 953, , , , , ,739 94,310 24, , , , ,519 Facilities Maint Reserve 447, ,490 (86,990) 123,252 95,352 27,900 31,920 (4,020) 76, ,137 (143,889) 74,209 (218,098) TOTAL GOVERNMENTAL FUNDS $ 27,981,237 $ 43,665,487 $ (15,684,250) $ 14,059,376 $ 11,288,045 $ 2,771,331 $ 17,591,260 $ (14,819,929) $ 13,065,270 $ 9,558,322 $ 3,506,948 $ 6,986,098 $ (3,479,150) Enterprise Funds Water and Sanitary Sewer $ 14,597,150 $ 17,971,395 $ (3,374,245) $ 6,540,304 $ 5,769,256 $ 771,048 $ 2,737,467 $ (1,966,419) $ 6,614,028 $ 5,546,456 $ 1,067,572 $ 3,059,772 $ (1,992,200) Village Links/Reserve 22 5,586,600 5,425, ,412 2,225,761 2,164,239 61,522 61,522 2,124,052 2,095,471 $ 28,581 28,581 Parking 364, ,881 (236,081) 66, ,055 (41,976) 90,973 (132,949) 83,549 98,999 $ (15,450) 86,019 (101,469) Residential Solid Waste 1,601,500 1,545,702 55, , , , ,500 12, , ,467 81, ,025 (34,642) TOTAL ENTERPRISE FUNDS $ 22,150,050 $ 25,543,166 $ (3,393,116) $ 9,655,012 $ 8,749,654 $ 905,358 $ 2,930,940 $ (2,025,582) $ 9,621,479 $ 8,459,393 $ 1,162,086 $ 3,261,816 $ (2,099,730) VILLAGE OPERATIONS TOTAL $ 50,131,287 $ 69,208,653 $ (19,077,366) $ 23,714,388 $ 20,037,699 $ 3,676,689 $ 20,522,200 $ (16,845,511) $ 22,686,749 $ 18,017,715 $ 4,669,034 $ 10,247,914 $ (5,578,880) Internal Service Funds Insurance $ 3,006,500 $ 2,988,400 $ 18,100 $ 1,386,172 $ 1,720,095 $ (333,923) $ $ (333,923) $ 1,476,870 $ 1,764,796 $ (287,926) $ $ (287,926) Equipment Services 1,583,700 1,767,556 (183,856) 779, , , ,406 (286,409) 841, , , ,011 60,535 ST Internal Service Funds $ 4,590,200 $ 4,755,956 $ (165,756) $ 2,166,020 $ 2,188,946 $ (22,926) $ 597,406 $ (620,332) $ 2,317,885 $ 2,208,265 $ 109,620 $ 337,011 $ (227,391) Trust Fund Police Pension $ 3,444,200 $ 1,995,575 $ 1,448,625 $ 1,679,135 $ 969,845 $ 709,290 $ 575 $ 708,715 $ 1,299,814 $ 920,716 $ 379,098 $ $ 379,098 VILLAGE TOTAL $ 58,165,687 $ 75,960,184 $ (17,794,497) $ 27,559,543 $ 23,196,490 $ 4,363,053 $ 21,120,181 $ (16,757,128) $ 26,304,448 $ 21,146,696 $ 5,157,752 $ 10,584,925 $ (5,427,173)

50 PLANNING AND DEVELOPMENT DEPARTMENT APRIL JUNE 2016

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58 POLICE DEPARTMENT APRIL JUNE 2016

59 CY QUARTERLY REPORT OF POLICE DEPARTMENT Q2 ACTIVITY April June 2016 CRIME REPORTING The Police Department volume of law enforcement activity during the reporting period is demonstrated by category in the table below. The data includes activity reported to the State of Illinois through monthly Uniform Crime Reports (UCR) as well as all other criminal and quasi-criminal activity that is not required to be reported to the State. For comparison purposes, the statistical reporting from the same reporting period one year ago is included. NOTE: This data is insufficient for use in establishing trends, assessing workload distribution or any other statistical analysis. Further data, delving beyond this report, is essential in determining accurate and meaningful insight beyond this report. Reporting Category April - June 2016 April - June 2016 CY2016 CY2015 Homicide Criminal Sexual Assault Robbery Battery Burglary Theft/Deception Motor Vehicle Theft Arson Criminal Damage or Trespass Deadly Weapons Sex Offenses Offenses Involving Children Drug Offenses Liquor Control Act Disorderly Conduct Other Criminal Offenses Crisis Intervention Death/Suicide Investigations Missing Persons Miscellaneous Services Medical Assists TOTALS Page 1 of 4

60 PATROL Calls for Service Glen Ellyn Police handled 9,790 calls for service from April through June A call for service is any type of police activity completed and reported through CAD. Incidents in this category are either dispatched or selfinitiated, and include criminal, non-criminal and administrative activity. Traffic Activity Category Apr-Jun 2016 Apr-Jun 2015 CY 2016 CY 2015 Calls for service 9,790 10,592 19,692 20,443 Category Apr Jun 2016 Apr-Jun 2015 CY 2016 CY 2015 Traffic Citations Issued 905 1,153 1,857 2,171 Traffic Warnings Issued 1,801 1,546 3,667 2,974 Traffic Crash Reports DUI INVESTIGATIONS The chart below shows the number of cases managed through the Investigations Division, including the disposition totals by quarter: Quarter Investigations Felony Misdemeanor Ordinance Juvenile Q1 Jan-Mar Q2 Apr-June Q3 Jul-Sep Q4 Oct-Dec YTD Totals COMMUNITY EDUCATION The Police Department dedicates a full time officer to Community Education. This officer commits the majority of his time from August through April leading the 5 th grade students through the DARE and the Too Good for Drugs curricula. This officer actively engages in other outreach programming including Citizen Police Academies, Shredder Event, Tobacco Enforcement, Save a Star Foundation and various other interactive seminars and community events. Second quarter highlights of the Community Officer s activity are as follows: Conducted DARE at St Petronille School and St James School, lessons 6 through 12. The lessons focused on effective communication, bullying, and creating a help network for themselves. Provided a DARE role model day where high school students came to St. Petronille and St. James and talked about how to be successful. They discussed the pressures that go along with middle school and high school and they gave advice on how to manage these pressures. Provided the Too Good for Drugs program for Parkview School, lessons 6 through 10 which focused on alcohol and tobacco information, peer pressure, and resistance strategies. Held a graduation ceremony at St Petronille, St James, and Parkview School which was very well attended by parents. The student were given awards and certificates and the students read their essays. Page 2 of 4

61 Spoke at the College of DuPage for a class titled Crime in the Media. He spoke about a variety of topics including what it s like to be a police officer, equipment, media coverage, evidence collection, and differences between television portrayals of the police and reality. Participated in a Drug Take Back Day in the parking lot of the civic center where over 85 pounds of unwanted medication was collected. Participated in School District 41 s parent camp by giving a presentation on current drug trends and school safety. Assisted with checking the Glen Ellyn Faire/Carnival for safety concerns and safety stamps on the rides. Conducted a quarterly drop off of unwanted prescription medications from the RX-box program. We dropped off 306 pounds of unwanted medication at the DuPage County Health Department for disposal as part of their program. Spoke at the Glen Ellyn Park District s Safety Village about stranger danger, safe places to play, calling 911 and many other topics. Conducted the second annual Junior Police Academy with 20 students who were entering the 7 th and 8 th grade. The week long academy consisted of a variety of topics including a tour of the station, squad car, detectives, K9 presentations, traffic stops, SWAT, a tour of the DuPage County Jail and a service project. The academy ended with a graduation ceremony with pizza, cake and awards. TRAINING Class Title Hours 40 hour Field Training Officer 80 Accident Reconstruction 2 40 Advanced Homicide Investigations 24 ALERRT- Advanced LE Rapid Response Training 16 Arrest, Search, & Seizure Update 48 Arrest, Search, and Seizure for Sgts and Lts 24 Background Investigations for Public Safety 32 Breath Op instructor 24 Canadian Law Enforcement: Major Crime Technique 24 Car Seat Training Update 8 CPR Instructor Training Class 8 Decision Making for Critical Incident Response 16 Discrimination Policy 1.35 Drugged Driver Detection 48 Field Training 512 Interviewing Children 8 Judgement shooting simulator 0.3 Less Lethal Instructor Course 56 Procedural Justice for Law Enforcement- Front line Ofc 40 Procedural Justice for Law Enforcement- Supervisors 24 Range 120 Special Needs Child Passenger Safety meeting 3 Special Operations 64 Taser Recertification 24 Page 3 of 4

62 The Department provides opportunities for the professional development for all of the sworn personnel. This process begins with a 12-week basic law enforcement training at a certified police academy. On June 22, 2016, the Department hired 3 new police officers, Mark Bonislawski, Omar Casarez, Jr. and Frank Fazio. They began their Academy training on June 27 and will be graduating from the Academy on September 15. Upon graduation, new officers transition through a 16-week Field Training program, pairing new officers with trained personnel. Successful officers progress from the training environment to handling the daily workload under direct supervision. After thorough and satisfactory analysis of the officer s performance, the officer is authorized by the Chief of Police to function on his/her own. Officer Bendoraitis is currently in field training and is expected to complete his field training at the beginning of August. The development of police personnel continues throughout their careers. Programming is provided to maintain present skills, develop specialized abilities, and to further their career while working within individual interests and abilities. Continuing training courses are selected using principles founded in risk management. Priorities are given to preparing personnel for high risk/high frequency events, and then to training and education in managing high risk/low frequency incidents. The table above records the training categories and corresponding hours committed by Department personnel during the quarterly reporting period. LOCAL ADJUDICATION Traffic Crash Investigation 40 Traffic Crash Reconstruction 1 80 Vehicle Dynamics 40 WMD Assessment 80 Total Since January 2012, the Village of Glen Ellyn has offered Local Adjudication on the 3rd Wednesday of each month. The adjacent table provides summary totals from these hearings for Hearing Date Liable Not Liable Default Upheld Total Tickets Issued Jan-Mar ,251 Apr-Jun ,979 Jul-Sep 2016 Oct-Dec 2016 Page 4 of 4

63 PUBLIC WORKS DEPARTMENT APRIL JUNE 2016

64 VILLAGE OF GLEN ELLYN PUBLIC WORKS DEPARTMENT QUARTERLY REPORT April 2016 June 2016 ADMINISTRATION DIVISION Highlights: Administration and the Forestry division continue to work together to implement the tree appraisal value tool in Cartegrpah OMS. This tool is vital for Public Works to communicate monetary values of parkway trees related to property development, damage to village property reports and the value of tree species in the Glen Ellyn urban forest. This project should be complete by the end of July. 117 trees were scheduled for removal and entered into the OMS tree inventory. Letters were prepared and sent to residents informing them of the pending removals. 77 planting spaces, 166 new trees, 17 completed stumps, 87 completed removals and 499 completed parkway restorations were entered into OMS. Prepared list of trees to be planted in the fall of Also created 2017 Resident Cost-Share Parkway Tree Planting application and updated the Removal/Replacement and Available Space Priority lists for publication on the village website Researched owner of record and PIN numbers and prepared and mailed 19 weed violation letters and updated Weed Violation Tracking and OMS work requests. Processed 2 invoices for properties mowed by the village contractor. 599 customer service appointments including 235 clear water inspections were scheduled and the results were entered into MUNIS. Updated 2016 and 2017 MFT truck rates in Cartegraph. The Admin team created 423 Work Requests, 646 Tasks and processed 366 invoices. 2,414 phone calls were received during this period. ENGINEERING DIVISION (July Project Report) 2016 Major Construction Projects X-WALK IMPROVEMENTS AT IDOT INTERSECTIONS - Contractor: Hecker and Company (Project No ; Value of IDOT Contract = $197,971; Local Share = $65,000)) The project has been suspended until traffic signal equipment is delivered and work re-started, with all three intersections to be completed at that time. ELM-OAK-GENEVA IMPROVEMENTS Contractor: John Neri Construction (Project No ; Value of Contract - $2,927,000 and includes Base + Alternate with 3% contingency) Preliminary project activities are underway including the preconstruction video, video examination of existing sanitary sewer mains and laterals, installation of tree protection measures and tree removals. Actual construction will begin by mid-july with the installation of the Kenilworth Avenue storm sewer, to be followed by the miscellaneous underground work needed on Oak Street. By the end of the month, underground work will begin on Elm Street, starting on the east end. LAKE ELLYN OUTLET CONTROL STRUCTURE REPLACEMENT Contractor: Earthwerks (Project No ; Value of Contract = $555,000) Handrails were installed during the last week of June. Work is now essentially complete until 1

65 manufacturing of the movable gate is accomplished and delivered to the site, likely in August. GLENWOOD-ARBOR-RIDGEWOOD IMPROVEMENT Contractor: Swallow Construction (Project No ; Value of Contract = $3,245,000 including 3% contingency) A final punch list of items has been transmitted to the contractor. Lake Ellyn Outlet Control Structure with Handrails Installed HILL AVENUE BRIDGE REPLACEMENT Contractor: Dunnet Bay Construction (Project No ; Value of IDOT Contract = $1,550,000; Glen Ellyn Share = $160,000) The closure of Hill Avenue at the East Branch DuPage River is scheduled to begin on July 18 and will extend through project completion in November Initial construction activities at the site include mobilization, tree removal, erosion control, cofferdam installation, channel excavation, installation of rip-rap and existing structure demolition. The relocation of the 8 gas main by Nicor near the bridge should begin by the end of July. Construction Projects in Closeout Phase: CHIDESTER ELM LENOX LINDEN IMPROVEMENTS Contractor: R. W. Dunteman (Project No ; Value of Contract = $3,526,000) Project closeout activities are ongoing; final agreement on quantities is pending. CRESCENT BLVD. RECONSTRUCTION Contractor: Martam Construction - (Project No ; Value of IDOT Contract = $3,153,000; Local Share = $1,480,000) The final project walk-through will be conducted on July 19 to be followed by a discussion on contractor work performance with the IDOT project engineer. ELM-GENEVA CONNECTORS-COTTAGE IMPROVEMENTS Contractor: A Lamp (Project No ; Value of Contract = $2,510,000 including 3% contingency) All work has been completed and project closeout will occur this summer. 2 RIFORD ROAD RECONSTRUCTION Contractor: R. W. Dunteman (Project No ; Value of IDOT Contract = $2,452,000; Federal Share = $1,175,000; County Share = $191,000; Village Share = $1,086,000) Additional close-out actions will be ready for Board consideration in the near future. RIGHT TURN LANE ON LAMBERT AT ROOSEVELT Contractor: Alliance Contractors (Project No ; Value of IDOT Contract = $428,700; Federal Share = $286,000; Village Share = $143,000) A final invoice has been received from IDOT. An additional appropriation of about $20,000 is required to close out the project. SCADA SYSTEM UPGRADE Vendor: Automatic Systems Company (Value of Contract = $132,000 including 3% contingency) All work is complete and the final payout was made in June. Final project cost was $131,894. Engineering Projects PARK BOULEVARD REHABILITATION Engineer: Engineering Enterprises (Project No ) A project coordination meeting with IDOT took place on July 6. Phase I activities are now actively underway again following consideration of different project scopes of work. KENILWORTH / ALLEY IMPROVEMENTS Engineer: Village Staff (Project No ) Preliminary design work has been performed for Kenilworth between Greenfield and Hill. Initial work on the alleys is continuing. TAYLOR AVENUE PEDESTRIAN UNDERPASS Engineer: Alfred Benesch (Project No ) The current schedule is as follows, per the project consultant:

66 Activity Finalize and Submit TS&L, PBDHR and SGR to IDOT & UPRR Submit Final Project Design Report to IDOT IDOT PDR Review ICC Process April 2016 Schedule April 15, 2016 May 15, 2016 Complete June 2016 April August 2016 Current Schedule Completed Completed Completed In Progress Address Comments, resubmit TS&L and Final PDR June 30, 2016 PDR Submittal on 6/17 IDOT Design Approval July 15, 2016 Pending Utility Coordination, Preliminary PS&E and Village Submittals September 2, 2016 Village Review Complete September 16, 2016 Preliminary PS&E to IDOT, UPRR October 14, 2016 IDOT & UPRR Review Complete November 15, 2016 Final PS&E to IDOT, UPRR December 15, 2016 IDOT Letting March 2017 A progress report was provided to the Village Board by Mike Magnuson of Benesch on June 20. Staff is working on the ICC-related submittals for the project. VARIOUS PROJECTS Engineer / Vendor: As Noted or Pending The Request for Proposal for engineering design services for the following initiatives is being prepared. Projects include: Roosevelt Road / Route 53 Water Main Lining Roosevelt Road Water Main Replacement (Nicoll to Route 53) Memory Court and Surrey Drive Lift Stations CBD Utility Improvements Water Distribution Chlorine Feed System Improvements 2017 Street Improvements PCI Study MDS Technologies will be obtaining video of street surface conditions and utility locations starting the week of July 11. The contractor has been requested to provide CBD street assessments on a priority basis. 3 Central Business District Projects CBD ROADWAY AND STREETSCAPE IMPROVEMENTS Engineer: Pending (Project No ) Village staff is preparing an application for federal funding of CBD Street resurfacing through the Surface Transportation Program for eligible roadways. Project applications are due in early August to DuPage Mayors and Managers Conference. CBD STREET LIGHT UPGRADE TO LED LIGHTS Contractor: Pending (Project No ) Project is on hold pending further discussions on the appropriate type of luminaire. TRAIN STATION / PEDESTRIAN OVERPASS Engineer: Pending (Project No ) A Request for Proposal to retain a design team for the project will be forthcoming this summer. VEHICULAR OVER/UNDERPASS FEASIBILITY Engineer: HDR (Project No ) Village staff is reviewing the funding application prepared by HDR and will submit to the ICC. Engineering Procurement of Goods and Services Public Works seeks the best vendor prices for various annual municipal and utility maintenance and operations activities. This effort includes local bidding of projects or joint purchasing initiatives, including the Municipal Partnering Initiative (MPI), a consortium of DuPage County communities. The current status of projects is provided in the following table: Estimated Glen Project Status Ellyn Cost Asphalt Roadway Crack Sealing $40,000 (2015 award) $65,000 (2016 Budget) About 50% of the contract was accomplished in Bids for the original 2016 contract have been rejected so that revised specifications can be used for upcoming work. Asphalt $100,000 (2016 Project bidding

67 Roadway Skip Patching and Resurfacing 2015 Parking Lot and Prairie Path Paving Project Concrete Sidewalk And Roadway Repairs budget) $122,700 (2015 award) $180,000 (2016 budget) $155,000 (2015 award) $260,000 (2016 Budget, all funding sources and award recommendation) documents are being prepared for the 2016 work and the project will be advertised for bidding in July. Board award 9/28/15 to Schroeder Asphalt Services based on bids received in September 2015 for the as-bid scope of work. Work will be performed in Sawing operations are underway; concrete work will be performed in July by Mondi. Approximately 200 individual work sites are involved with this current restoration effort. Asphalt Rejuvenators Spoil Hauling and Delivery of Aggregates Detectable Panels for Sidewalk Ramps $47,500 (2014 bid) $100,000 (2016 budget) $51,000 (2016 award) $52,200 (2017 award) $31,250 (recommended award) operations will begin in midsummer. Project is on hold pending submittal and review of coring tests and analyses. Marcott Enterprises is the contractor. The 2016 PO has been issued. Purchasing of panels will continue to be discussed at a future Board meeting. EQUIPMENT SERVICES DIVISION The Equipment Services Division (ESD) performed 1,010 jobs during the 2 nd quarter of FY16; 928 were scheduled, 75 were unscheduled and 7 were urgent. Hydrant Painting $34,800 (2016 award) Contractor is Continental Construction Company of Evanston, IL. The project was bid in April 2016 using the MPI process. Pavement Markings $77,500 (2015 award) $60,000 (2016 Budget, all funds and award) 2015 contract with Superior Striping via the Suburban Purchasing Cooperative; contractor continues to perform various striping tasks as requested by staff contact again through SPC and Superior approved by Board on 2/2/16. The Equipment Services Fuel Island (built in 2013) dispensed 18,655 gallons of fuel this quarter; 14,775 gallons of unleaded fuel and 3,881 gallons of diesel fuel Sewer Lining (Project #16020) $450,000 (2016 project award) For the 2016 Hoerr contract, the prelining televising is done. Lining 4

68 STREET/FORESTRY DIVISION This quarter both Street and Forestry participated in Glen Ellyn School District 41 PBL (problem based learning) activities. On 4/28/16, Mike Zitzka, Mike Nickels and Jen Brown assisted Churchill School 3rd graders studying the impact of weather hazards on Manor Woods and pick trash along the paths. They also weeded along the Prairie Path from the east side of the Montclair lot to Prospect. In May a large private Oak tree came down blocking Crescent, east of Riford Rd. The tree damaged ComEd poles and downed power lines. A combined effort of Street and Forestry worked together with the PD to block off the road and remove the tree after ComEd de-energized the lines. Public Works celebrated Arbor Day 2016 and Public Works Week with a combined celebration. A tree was planted in honor of Bob Minix who will be retiring from the Village after 25 years of service. humans. They were tasked with creating ways that humans can minimize weather-related hazards. They were looking at the impact of ice on our safety, and coming up with innovative tools we could use to minimize ice. On 5/23/16 Max Brown, Ryan Zieche and Jen Brown assisted Lincoln School 2nd graders who wanted to be part of the restoration work at Manor Woods. The kids drafted a landscape design for a small plot in Manor Woods that considers sun/shade, soil, season, aesthetic, etc. The kids would draw up and submit plans to us hoping some of their ideas would be included. We provided them an opportunity to help plant native grass seed and Max and Ryan provided them some invasive vs. native plant ID. Bob Minix, Professional Engineer with PWD Julius Hansen Training and other notables for both divisions: In house seasonal staff training was done on 6/10/16 for all divisions. Gallagher Bassett seasonal staff training was done on 6/16/16 for all divisions STREET Street Activities April 1 June 30 Lastly the Parkview Community Church approached Public Works with the desire to assist us with 45 volunteers to help mulch the butterfly garden in 5

69 Street Division started to gear up for special event season. Sweeping continued in an effort to clean up the last remnants of leaves and trash from the winter. The fallen wall between St Pets and the Main St lot was temporarily repaired before the Taste of Glen Ellyn. Pavement assessment was done in April and was submitted to Engineering for consideration. Asphalt season officially began and Streets began the task of repairing all Utility digs that occurred over the winter. Touch a truck event was a big hit this year with the addition of the Can Crush demonstration with Street roller. Numbers at a glance: Requests investigated 102 Tasks completed Asphalt patching: 29 pothole requests and tasks were addressed using 3 tons of surface asphalt and 3.5 tons of UPM 21 Utility dig patches repaired using 27 tons of surface asphalt St Pets wall temp patch 12 tons surface asphalt Signs: Sign requests investigated - 5 Signs fabricated and installed additional large GBW Championship signs was installed (4 total on Crescent) 7 additional champions added to existing signs. Flags and Banners: 60 American flags installed in CBD 3 French flags were installed and removed for Civic center event. 37 banners were changed out CBD and 5 corners from winter to spring/summer 8 banners changed out for the 4 th 3 Monarch Butterfly banners installed for summer Electrical - 11 bulbs replaced, 3 fixtures replaced Sweeping Early am 113 labor hours, $3,269 labor ($6,795 total cost) 6 Regular hours 227 labor hours, $6,588 labor ($16,729 total cost) Quarterly special events: 10 Box Car Derby 4 barricades Touch a Truck provided tractor 246, truck 232 and trailer with roller 239, and truck labor hours, $1239 support cost Recycling Extravaganza 50 barricades, 30 cones. 6 staff worked event; 52 labor hours, $2136 support cost Drug Take Back Day -7 barricades and signs $322 support cost Prairie Path Clean Up 2 staff worked event, 4 signs installed - 8 labor hours $352 support cost Taste of GE/Fair - 7 staff worked various hours during duration of both events, Taste - 98 barricades, 8 water barriers, and 27 pedestrian barricades Fair - 33 barricades, 12 water barriers Total -119 labor hours, $4,916 - support cost YMCA 5K 83 barricades; $372 support cost Hoof it for Hephzibah Race 79 barricades $505 support cost St Pet s event - 19 barricades, $143 support cost GBW Graduation $198 - support cost YMCA Splash and Dash run 20 barricades $198 - support cost PD Car Seat event 25 cones, 6 sand bags Other barricade support: Block Parties 10 Public Hearing signs 12 placed and 10 picked up Training: Street staff attended flagger training FORESTRY Forestry Activities April 1 June 30

70 In April, Forestry Division began the inspection and treatment of all remaining ash trees that were not treated last year. Upon inspection, Ash trees that continued to thrive were treated and all remaining trees were slated for removal or moved to the no treat list pending removal in the future. Spring flower planting was completed and then removed soon after the Taste of GE at the end of May. Summer flowers were planted in June. The west half of the Manor Woods project got underway. The west side was prepped using a tractor with a Fecon head attachment. This was used to grind down any smaller stumps as well as weeds and incorporate grindings into soil. Once prepped, Forestry spread native grass seed by hand. In June, Forestry completed all removals and stump grinding at village owned properties at 725 and 729 Riford Rd. Numbers at a glance: Arborist requests investigated Forestry requests investigated - 94 Tasks completed 415 Notable accomplishments this quarter: Tree removals in Right of Way: In house 40 Contractor 57 Stumps removed in Right of Way: In house 12 Contractor 58 Spring Tree Planting (Locations and planting) In house 2 Contractor Project costs this quarter (in-house): Manor Woods: - Total labor hours In-house labor costs - $4,994 - Equipment costs - $1,535 - Total costs - $6,897 Flower planting CBD: Spring completed in April: - Total Labor Hours Labor Costs - $2,631 - Equip Costs - $617 - Total Cost - $3,249 Summer flowers planted in June: - Total Labor Hours Labor Costs - $4,994 - Equip Costs - $1,374 - Total Cost - $6,368 Sprayed various locations around the Village w/ herbicide. Sites included Pennsylvania ROW, Volunteer Park, and 5-corners area. Borrowed a Gator and small tank/pump from Parks Dist. to complete more efficiently: - Total Labor Hours Labor Costs - $1,535 - Equip Costs - $787 - Total Cost - $2,322 Mulched Prairie Path to help combat weeds and enhance aesthetics: - Total Labor Hours Labor Costs - $727 - Equip Costs - $206 - Total Cost - $933 Completed Ash treatments: 272 Ash trees were inspected and 134 of those Ash trees were treated. - Total Labor Hours Labor Costs - $2,028 - Equip Costs - $460 - Total Cost - $2,668 UTILITIES DIVISION Water Activities April 1 June 30

71 identified roughly 2000 of pipe to treat, located in 8 different segments. Sewer Activities April 1 June 30 Root cutting is often performed as a means of preventing SSOs in areas where roots intrude into the main from joints between the pipe segments. A water powered saw is sent down the line, trimming off the roots and restoring full service to the pipe. Trimming is actually a stimulant for growth and roots often return within a year or two, sometimes to a greater degree than before the cleaning. Chemical treatment causes the roots to die, without stimulating regrowth. Two areas were identified for testing, segments that had been root cut in the past 1-2 years experiencing rapid regrowth and segments with roots that had not recently experienced cleaning. These pictures show a manhole with extensive root growth, the same manhole with the foam applied UTILITIES Chemical Root Treatment The Village is very proactive in cleaning, televising and lining sanitary sewers to help prevent sanitary sewer overflows (SSOs). The Utility Division tested out another tool to try and keep SSOs from occurring by creating a case study for chemical treatment for roots in the sanitary main. This process involves spraying a foaming, root killing agent into the pipes, which will kill any roots that come in contact with the foam but will not harm the tree or cause issues downstream at the treatment plant. Utilities and then the results after only 1 month. Maximum 8

72 results should be apparent after 3-5 months. Utilities will televise in Q3 to document the effectiveness of treatment. Results will be passed on to Engineering and others to see if this process could be utilized with the methods already being used to help keep the sewers flowing. In the future, a contractor could be used to apply this agent or there is the ability to use this tool in-house by adding the chemical to the tank of the Village s jetter truck. Hydrant Flushing All hydrants attached to the Village water system are flushed annually during the spring. This process is to help clean the main of any debris that may have accumulated in the bottom of the pipes, helping While labor hours and cost rose for 2016, vehicle costs lowered from 2015 ($2,348 vs. $3,579), due in large part to transitioning from the more expensive work trucks to almost exclusively pickup trucks. The pickups have a lower cost to operate and provide a better vehicle to perform the task with increased visibility and maneuverability. Cartegraph OMS has helped identify this potential cost savings by easily tracking costs associated with vehicle usage. Asset Replacement Utilities performed two larger dig jobs during the quarter, one on the water side and the other for sanitary. The water job involved replacing a segment of water main under the driveway for a home on S. Milton. During the winter, a main break occurred on this pipe and because of the poor location by the contractor of where the break was, the entire driveway was dug across. This exposed four previous repair clamps, meaning that this area maintain water quality, as well as allow for inspections of hydrant operation, identifying any needed maintenance. Beginning this year, the Division went from using paper maps for tracking what hydrants were flushed and for how long, to employing tablets for this task, using Cartegraph OMS, Public Works asset and work management software. A great deal of time was needed before starting this year, developing the process and updating the assets to be able to use the tablets to perform this task. For 2016, the annual flushing program took 276 hours to perform, at a vehicle and employee cost of $9,355. Both hours and costs are up from 2015 (184 and $7,980 respectively) but there are a few reasons for this. Hours are higher due to the amount of time needed to transition from paper to electronic record keeping, as well as the training of employees and learning curve associated with the new procedure. Hours are expected to drop in 2017 to a level closer to the hours needed in 2015 but may remain slightly higher as there is a little more data input required by the field employees but records are much more accurate, helping when needing records for reasons such as an ISO accreditation. 9 of pipe had at least 5 breaks, counting the one from this winter. Before restoration of the concrete approach by the Village, the decision was made to replace the segment of 4 water main beneath to

73 prevent needing to remove and replace this concrete from any future breaks on the aged pipe. On the sanitary side, the replacement of a service occurred on N. Forest. A sinkhole had developed this spring in the asphalt patch from a main break that was repaired during A dye test revealed that the water was quickly entering the sanitary sewer and the hole lined up with the location of where the sanitary service for this home would run to connect to the main. Since the Village dug here recently, the decision was made to excavate at the Village s expense and make any repairs to the service line. (Note: The sanitary service line is the homeowner s responsibility from the house to the connection with the sanitary main both for maintenance, repair or replacement.) Exposure of the service found that the damage predated the main break excavation but went down to the Village owned connection with the main. The job went from a simple repair, as was expected at the start of the job, to a full replacement of the tee connection at the main with replacement of the clay portion of the service line. PVC pipe was run from the newly installed tee to connect to where the service already was PVC at the parkway. This became a job that went from the 7 depth range to one that went down to 14 to complete the necessary work. The location of the work and issues exposed normally would have had the homeowner s participating in the 50/50 cost share program but with the hole already opened, the work was easier for the Utility Division to complete in-house. Sanitary lines televised 51,539 Storm lines televised 3,552 Sanitary lines cleaned 15,165 Storm sewers cleaned 147 Hydrants replaced - 2 Hydrant repaired - 18 Dust suppression meters supplied - 11 B-box repairs performed - 6 Catch basins/inlets cleaned 147 (11 days) Days spent cleaning storm grates 5 Sanitary cleanouts repaired - 2 Parkway restorations - 22 (18 Water/4 Sewer) Annual Spring cleaning of 15 grease lines performed Utility Right of way permit reviews - 12 Building and Zoning Utility plan reviews - 10 Refund of Deposit reviews - 49 FOIA requests processed 2 Training: Steve Hughes obtained his IEPA Class C Water Operators License 2 Employees attended Disaster Management Training for Water/Wastewater Utilities 6 Employees attended annual safety training 1 Employee attended Flagger training 5 Employees were trained on new utility line locator equipment 1 Employee attended ISAWWA Annual Water Distribution Conference PLANT OPERATIONS Plant Operations Activities April 1 June 30 Replacement of sanitary service w/ new PVC Numbers at a glance: JULIE Locates 1,980 Tasks completed 2973* (122 Water/138 Sewer) *2713 tasks related to hydrant flushing Requests called in (59 Water/44 Sewer) Sanitary backups 18 (16 Resident/2 Village 1 SSO) Main breaks - 6 (4 repaired by Village/2 on private lines) Water service replacement 1 (lead) 10

74 Distribution 90 Routine Distribution Bac-T Samples. 6 Routine Well Bac-T Samples. Stage 2 Disinfection Byproduct Sampling. New construction sampling. Plants Closed out of the SCADA project by working on SCADA software and integration to remote access SCADA with the help of the IT department. Trained the new plant operator in proper sampling techniques, reporting of monthly bacteriological samples, system operational checks and manual system control. Administration IEPA Monthly Reports. Made changes to Glen Ellyn s lead service line policy to be in compliance with the IEPA. Completed the Consumer Confidence Report Assisted in preparation of the Insurance Services Organization (ISO) reporting documentation for Village fire protection class rating. Acted as liaison between customer and Aqua Backflow for Cross Connection Control Program. Completed Intrusion alarm installation project. Performed necessary building maintenance such as repairing/replacing light ballasts and small plumbing repair projects. Wilson/West Pressure Adjusting Station(WPAS) Rebuilt, calibrated and tested pilot valves for Wilson Reservoir fill valve: pilot valves are useful because they allow a small and easily operated feed to control a much higher pressure or higher flow feed, which would otherwise require a much larger force to operate. Installed new potentiometer for Auma control valve at West Pressure Adjusting Station. Newton Prepared Newton Elevated Tank for cleaning, painting and new mixer installation. Lift Stations Trained new plant operator on the system for operational checks and manual system control. Memory Court Repaired electrical controls. 11

75 PW Budget Tracking June 16 Operations and Maintenance FY16 Budget FY16 Revised Budget Spent YTD % of FY16 % Spent Administration & Engineering $772,589 $772,589 $367, % 47.6% General Fund - Street $1,267,945 $1,329,863 $539, % 42.6% General Fund - Forestry $1,136,620 $1,297,486 $529, % 46.6% Water Fund - O/M $6,485,230 $6,721,344 $2,771, % 42.7% Sanitary Sewer Fund - O/M $5,243,613 $5,248,319 $2,474, % 47.2% Parking Fund - O/M $252,000 $252,000 $108, % 42.9% Equipment Services Fund $1,450,900 $1,767,556 $468, % 32.3% Motor Fuel Tax Fund - O/M $696,440 $833,120 $235, % 33.8% Total $17,305,337 $18,222,277 $7,494, % 43.3% Capital Program Water Fund - Capital $2,111,100 $2,660,052 $72, % 3.4% Sanitary Sewer Fund - Capital $2,657,500 $3,285,781 $451, % 17.0% Parking Fund - Capital $210,000 $348,881 $0 50.0% 0.0% Motor Fuel Tax Fund - Capital $200,000 $362,029 $30, % 15.4% Capital Projects Fund $20,063,903 $21,470,528 $1,866, % 9.3% Total $25,242,503 $28,127,271 $2,420, % 9.6% CY16 2nd Quarter Task Performance Measures Total Tasks 2,688 12

76 VILLAGE LINKS RESERVE 22 APRIL JUNE 2016

77 22 Manager s Report for April 2016 Prepared by Jeff Vesevick, General Manger April 2016 was a strange month of weather, with several degree shifts in temperature from day to day. Momentum gained from a good March, were eventually negated by an inconsistent April, leaving golfers unwilling to make the commitment to get started. High Temperatures In April º days 4 80º days º days º days º days º days º days Rain 2.7" 2.8" 3.1" 9.1" 1.9" 4.5" 2.5" 4.7" 2.9" 3.0" 3.5" 2.3" 1.3" 2.6" 4.7" 4.1" 7.0" Snow 2" 2" 3" GOLF While golfers are generally eager to get the season underway in April, the weather was inconsistent at best, hampering expected revenues. Spring Special members accounted for a large portion of our weekday rounds, as they are more willing to brave the less than ideal conditions. Rounds played were down 7% for the month, and are up 14% for the year Green fees were down 8% for the month, and are up 0.4% for the year Driving range sales were down 21% for the month, and are down 3% for the year Motor Car sales were down 11% for the month, and are up 3% for the year Resident Card sales were down 16% for the month, and are down 2% for the year Golf Revenues were down 12% for the month, and are up 3% for the year

78 38 more golfers purchased a Spring Special Membership in April, bringing the yearly total to 243 members. Total membership is up 77% from last year s 137 members. Spring Special members played 34% of the weekday rounds in April. Weekday green fees, while free in April, will be half price in May for these members. Revenue from the sale of these memberships are credited to green fees at year end. Spring Special members have accounted for 24% of all rounds played to date. Golf Revenue April Rounds 4,569 4,937 4,381 6,906 4,366 6,761 3,746 4,749 5,677 5,286 Green Fees 117, , , , , ,699 81, , , ,704 Driving Range 21,065 22,676 19,392 26,158 16,855 23, ,653 28,206 22,369 Pro Shop 21,761 17,625 13,746 16,310 16,431 15,684 5,501 12,441 15,700 14,573 Carts 17,423 19,182 17,579 30,124 16,206 34,172 17,169 23,427 31,287 27,744 Resident Cards 3,402 3,845 3,042 4,045 2,723 3,240 4,250 4,870 5,370 4,490 Miscellaneous 9,201 14,881 7,705 7,938 6,501 5,907 8,416 8,721 9,984 9,355 Total Revenue 190, , , , , , , , , ,236 Director of Golf Noel Allen continues to negotiate with outing prospects, as 5 more committed and made deposits in the month of April. To date, 72 outside outings are confirmed, with only 7 still pending. April outings are getting more popular, with the reduced rates. 2 outings were held in April this year, netting over $14,000 in revenue. Weekend Permanent Tee Times got off to a slow start on April 9-10 due to poor weather conditions, but continued through the end of the month with better weather. Eight of the 14 outside leagues began play in April, with the remainder to begin in early May. Most of the leagues play through August and into September on the 9-hole course. The Over 60 men s league began play on April 6. The Swingin Set ladies league will begin its season in early May, and will be treated to 3 complimentary starter clinics conducted by the Village Links Professional Staff on Tuesdays and Thursdays in April. The long time league held its opening luncheon on Tuesday, April 12 in the Blue Heron Room. Approximately holers and 60 9-holers play each Tuesday morning through September. RESERVE 22 Golf revenues were the 5th worst in the last 10 years Restaurant and bar sales were hampered by the indecisive April weather, as only a handful of days were warm enough to attract patio patrons. Lights were added to the patio, and were well received by the Guests. Advertisements were placed and prospects interviewed for seasonal Server and Bartender positions, as well as a Floor Supervisor.

79 Reserve 22 opened for breakfast on Saturday and Sunday mornings with a full menu. A la carte breakfast will be served through August, coinciding with the Permanent Tee Time schedule. Staff is preparing the menus for Mother s Day Brunch on May 8. Reserve will offer 4 seatings this year, adding a dinner seating at 5:00pm, with a slightly different menu than the 3 traditional morning and early afternoon seatings. Reserve 22 - APRIL Year to Date Restaurant / /- Beverages 3,432 4,109 4, % 7,448 8,899 9, % Beer 21,363 28,605 25, % 49,154 64,420 65, % Wine 9,653 11,255 10, % 29,582 35,027 33, % Spirits 9,152 11,544 11, % 24,989 28,753 35, % Food 55,291 73,031 66, % 141, , , % Total Restaurant 98, , , % 252, , , % Banquets / /- Beverages % 1,721 2,833 1, % Beer 2,902 2,606 1, % 7,768 5,973 6, % Wine 1,619 2,581 2, % 6,085 10,445 8, % Spirits 929 2,623 3, % 5,593 9,252 11, % Food 14,920 19,959 20, % 44,817 64,090 61, % Misc , % 1,466 5,017 5, % Total Banquets 21,217 29,713 29, % 67,449 97,609 95, % / /- Other 6,463 13,001 9, % 7,318 14,349 11, % Total Reserve , , , % 327, , , % Banquet Sales were relatively flat for April, and are down 2% for the year. Restaurant and Bar sales were down 8% for April, but are up 8% for the year. Overall sales were down 8% for the month, and are up 5% for the year. Staff accepted 28 resumes for 2 part time banquet sales people, in anticipation of our full time banquet sales coordinator, Victoria Carroccio, taking maternity leave April June. 6 interviews were conducted by Executive Chef Mike Concepcion, and General Manager Jeff Vesevick. Aimee Detterbeck, a current Banquet Captain and server, and Kelsey O Connor were offered the two positions. Unfortunately, Kelsey O Connor vacated her position without notice after only 10 days on the job. Grounds Course conditions were good during the month. The initial spring growth spurt was in high gear by the 3 rd week of the month so staff spent much of the month performing extra mowing especially to keep up with the rough. Fertilizer was applied to all playing surfaces. Greens

80 received their first applications of fungicides to prevent disease, wetting agent to control localized dry spots and plant growth regulator to maintain green speed and reduce poa annua. Staff relocated the poly-green house north of the maintenance building. The green house is used to grow some of the produce used at Reserve 22. Staff set up 4 bee hives. The honey bees will supply comb honey and honey for use at Reserve 22 to make specialty cocktails and some menu items. Stimp meter green speeds averaged 9' by the end of the month. Litter was removed from wooded areas on the course. The protective netting at the south end of the driving range was replaced. Range balls were hand-picked 4 times during the month due to wet conditions. The storm water outlet at Panfish Park was cleaned of debris. Scalped plugs were replaced on 18-hole greens. Seven thousand ball marks were leveled using green sand. The practice tee, greens, tees, fairways and high-traffic areas in the rough were fertilized. Broad leaf weeds were treated around bunker complexes. Mechanical and Building Maintenance Protective 90 angle plugs were installed on 3 pieces of kitchen equipment. The Reserve 22 and Blue Heron carpets were cleaned. The locks on the wine cabinet were changed to match one key. LED string lighting was installed on the main patio. The compressor for the fire sprinkler system in the maintenance storage building was replaced. A new outlet was installed in the kitchen to relocate a food holding warmer. A failed hose bib was replaced at the back of the shop. Horticulture 1. Trees in the parking lot and clubhouse site were pruned. 2. Three trees which were blown down during a storm were removed. 3. All landscape beds and annual flower beds were edged. 4. Brush along the west Lambert Rd. fence line was trimmed. 5. The over-wintered tropical plants were brought outside for the season. 6. Ash trees were treated for Emerald Ash Borers. 7. Annual beds were roto-tilled and prepped for planting. 8. Earthbox containers were planted with tomatoes and peppers.

81 22 Manager s Report for May 2016 Submitted by Jeff Vesevick, General Manager Committed to Excellence since 1967 For the second straight year, May weather was unstable. The first half of the month saw below normal temperatures, accompanied by higher than normal rainfall, forcing golf carts to be unavailable to golfers 6 days. The second half of the month rebounded nicely, with 8 days in the 80 s. High Temperatures In May º days º days º days º days º days º days º days Rain 5.4" 4.0" 4.8" 4.9" 2.6" 4.9" 5.2" 3.1" 4.7" 1.5" 4.0" 2.2" 5.4" 6.8" 4.2" 4.1" 5.9" 5.2" GOLF Rounds played were up 7% for May, and are up 5% for the year. Green Fee revenue is up 7% for May, and is up 5% for the year. Motorized cart revenue was up 6% for the month, and is up 5%for the year. Wet conditions grounded carts 5 days on the 18-hole course, and 6 days on the 9-hole course. Driving Range revenue was up 10% for the month, and was is up 3% for the year. Resident Card sales were down 8% for the month, and are down 3% for the year. Pro Shop sales were up 9% for May, and are up 21% for the year. The Swingin Set Ladies League began weekly play on May 3. The league typically plays an average of 85 rounds each Tuesday morning from May through September, on both the 9-hole and 18-hole courses.

82 Spring Special Members played 928 rounds in May, taking advantage of the 50% off green fees that the program offers, up over 48% from a year ago. Members enjoyed $12,742 in green fee discounts. This popular program helps to increase traffic in the unstable weather months of April and May. Foot Golf has attracted 117 rounds year to date, up over 300% from a year ago. While this new sport provides modest revenues ($1,293 year to date), it attracts newer patrons to the facility. Since its inception in September 2014, Foot Golf has generated $13,435 in revenues, with very little cost. The Golf Staff has set up Foot Golf camps for the summer months, which invite campers to learn the game and play the 18-hole Foot Golf course. The camps will be led by Bobby Safford, a Foot Golf and soccer enthusiast on staff. Multi-play card sales are up 63% for the year, and rounds played are up 38%. Customers played 118 complimentary late night rounds of golf in 2016, versus 71 a year ago. The incentive was introduced in the spring of 2015, as a means of encouraging more up front greens fees, and to help boost evening business in Reserve 22. Golf Outings, while hosting the same number of events (10) as in 2015, contributed $19,033 in golf revenues, a 25% increase over last year s revenue. Revenues from outings accounted for 5% of all golf revenues. Total revenues from outings is up 59%, which includes food and beverages. The Village Links hosted the U.S. OPEN Regional Qualifier on Monday, May of the area s best golfers competed for 5 spots to advance. Staff collected and process 89 registrations for the PGA Junior League, which provides junior golfers an alternative to lessons, in a little league type format. The league provides an additional $15,650 in golf revenues. Preparations and promotions are underway for the annual HAVE ONE ON US customer appreciation weekend. This year s event will take place on June 3-4, a week earlier than in years past. Staff expects more than 1,200 guests for golf and food during the annual Friday-Saturday event. Golf Revenue May Rounds 11,908 10,426 10,516 9,685 8,617 10,550 7,647 9,089 9,375 10,035 Green Fees 295, , , , , , , , , ,793 Driving Range 38,914 36,918 37,406 29,487 25,477 32, ,163 32,955 36,392 Pro Shop 34,413 31,029 22,049 20,288 20,601 26,574 11,130 20,140 23,058 25,008 Carts 59,405 52,625 51,986 49,644 42,494 56,373 42,316 52,329 55,168 58,352 Resident Cards 4,692 3,837 4,415 3,293 3,048 4,310 4,935 5,770 5,090 4,670 Miscellaneous 9,830 14,981 10,411 8,982 7,776 8,705 5,475 28,089 10,360 8,266 Total Revenue 441, , , , , , , , , ,424 Golf revenues were the best since 2012, and the 5th best in the last 10 years

83 GROUNDS Course conditions were good during the month. The wetter than normal weather did favor the spread of poa annua and silvery thread moss on the greens. Heavy rains washed out the bunkers twice during the month. Staff spent 450 man hours getting the bunkers back in shape. 1. Drip irrigation piping was installed in the polyhouse. 2. An irrigation leak on #6 green was repaired. 3. Range balls were hand-picked 3 times during the month due to wet conditions. 4. Bunkers were shoveled up twice after heavy rains. 5. Greens, tees and fairways were treated with growth regulators, wetting agents, fungicides and fertilizer 2 times. 6. Eleven thousand ball marks were leveled using green sand. 7. The practice was fertilized twice. 8. Two hundred thirty tons of sand was added to 18 hole bunkers. 9. Topsoil was added around the Taft/Lambert sign. Mechanical and Building Maintenance 1. The hot water heater at the maintenance building was replaced. 2. The Reserve 22 and Blue Heron carpets were cleaned. 3. A TV at the outdoor bar was replaced. 4. Eight Cushman Turf Trucksters were serviced. 5. A new starter motor was installed in Toro #8 greens mower. 6. A 170' trunk line was installed to accommodate 12 additional draft beers at the outdoor bar. Horticulture 1. Annual flower beds were fertilized and rototilled. 2. Annual flowers were planted. 3. Shrubs were trimmed and beds were mulched at fire station #2. 4. Weeds were sprayed in landscape beds. 5. Landscape shrub pruning was started. RESERVE 22 The unstable weather pattern for the month affected food sales slightly, as the patio opened early in the month, and then was largely unavailable off and on throughout the rest of May. Restaurant and Bar revenues showed a slight increase (4%) from a year ago. A more dramatic increase (80%) was realized in Banquets. The overall increase to Food and Beverage sales was 8%. In the absence of Banquet Sales Coordinator Victoria Carroccio, Aimee Detterbeck, who had been serving as Banquet Captain, has done a fine job filling in. Aimee has coordinated the banquets and

84 events previously booked by Victoria, and has coordinated and helped execute many new events. Revenues from Banquets is up 18% from 2015, through May. Mother s Day Brunch was very successful, as we added a fourth seating to accommodate dinner requests. The dinner buffet was changed slightly, and did not include the customary breakfast items. As a result, revenues from the buffet were 28% higher than a year ago. 565 Guests were served. Staff is continuing to search to fill vacancies for Servers, Bussers, Cooks and Bartenders. New staff members were added in May in all areas, and training sessions are underway. Sarah Pinns, a veteran server for Reserve 22, has been added as a summer intern for Banquets and Parties, assisting staff in the selling and operation of events. Applications are being received for the addition of a Restaurant Supervisor. Reserve 22 - MAY Year to Date Restaurant / /- Beverages 6,270 6,449 5, % 13,718 15,349 14, % Beer 36,679 39,328 40, % 85, , , % Wine 16,428 17,469 14, % 46,010 52,496 48, % Spirits 14,472 17,468 19, % 39,461 46,221 54, % Food 85, , , % 227, , , % Total Restaurant 159, , , % 412, , , % Banquets / /- Beverages % 2,619 3,417 2, % Beer 3,166 1,461 3, % 10,934 7,434 10, % Wine 1,393 2,010 4, % 7,477 12,455 12, % Spirits 1,978 3,085 6, % 7,572 12,337 17, % Food 22,535 22,327 38, % 67,352 86, , % Misc ,612 2, % 2,344 6,628 8, % Total Banquets 30,849 31,079 55, % 98, , , % / /- Other 17,402 24,740 23, % 24,720 39,089 34, % Total Reserve , , , % 535, , , % Reserve 22 revenues have increased steadily in the past 3 years Staff is planning for Father s Day by offering a Brunch from 10am 2pm, as well as a Patio Bar-B-Que from 3:30pm 6:30pm. Father s Day is typically one of the busiest golf days of the year.

85 New menus are being designed, and are scheduled to be in place by early May. In addition to a few new items, the menu is designed to be more easily navigated by patrons, and will enhance the overall branding awareness. In an effort to increase the speed and quality of service offered on the patio, staff will updating the beer lines to include the same selection as the main bar. This addition will eliminate the wait, as certain beers needed to be poured from the main bar.

86 22 Manager s Report for June 2016 Submitted by Jeff Vesevick, General Manager Committed to Excellence since 1967 June 2016 was very good for golf. The average rainfall for June is In 2016, were received only 2.3. In fact, by the end of the month, we were dealing with drought conditions. Overall, the drier weather helps the grounds staff to groom the golf course, and regulate the amount of water it receives. This is especially helpful for the maintenance of the greens and fairways. The warmer and drier weather also promotes restaurant sales, especially on the patio GOLF Rounds played were up 12% for the month, and are up 11% for the year Greens Fees were up 12% for the month, and are up 8% for the year Motor Cart rentals were up 18% for the month, and are up 11% for the year Driving Range was up 12% for the month, and is up 7% for the year Golf Shop merchandise sales were down 27% for the month, and are up 3% for the year Golf Revenue June Rounds 14,183 13,275 11,313 10,935 11,515 13,144 10,189 11,305 10,936 12,307 Green Fees 345, , , , , , , , , ,002 Driving Range 43,968 42,707 35,723 31,583 34,379 41, ,032 40,604 45,584 Pro Shop 39,380 35,811 32,156 21,592 26,957 34,951 19,781 29,276 30,844 24,136 Carts 75,900 66,188 61,318 53,628 60,733 52,360 61,134 71,960 69,432 82,332 Resident Cards 3,291 4,623 3,274 3,320 3,639 3,490 2,820 4,380 3,770 3,910 Miscellaneous 12,301 11,428 12,657 13,992 14,017 14,003 9,187 18,008 8,700 17,468 Total Revenue 520, , , , , , , , , ,432 Golf earned its best revenue since 2012, and the third best in the last 10 years Golf Outings continue to be a popular, important part of our business. We hosted 999 rounds in 17 events, which produced $72,992 (15%) of the month s golf revenues. Banquet revenue from outings

87 also prospered, as they produced $40,413, roughly 46% of the month s banquet business overall. Revenues generated from outings were up 12% over last June. The Glenbard West High School returned to the Village Links for their annual Hitter s Outing to support the football program. Great weather and a good turnout made for a successful event. The 40 th Annual Have One On Us was conducted on June 3-4. This is one week earlier than the traditional time. Rain and cool temperatures put a damper on Saturday s events, but Friday s perfect weather created quite a buzz on the grounds, and families were treated to $1 burgers, brats, hot dogs, and drinks. The annual event is a great kick start to the golf season. The annual Village Links Amateur Championship, the club s only match play formatted event, was conducted on Saturday and Sunday, June Contestants played a qualifying round in May, and were bracketed according to handicaps. A new format had all matches played and completed on a single weekend, with all matches scheduled by the Golf Shop. In previous years, players scheduled their own matches, which often resulted in a large number of forfeitures. The new format was well received by participants. The Village Links Caddy Program has continued to provide a value added service to our Guests, as well as providing a unique working opportunity for young men and women. To date, 163 Village Links golfers have taken advantage of the service, which is very similar in numbers to 2015, the inaugural year of the program. With the growing competition for Golf Shop merchandise sales from the big box and online retailers, Director of Golf Noel Allen has created a program which allows our customers to use their Credit Book balances for Food and Beverage purchases in Reserve 22. Previously, the credit earned was redeemable for Golf Shop merchandise only. Credit Book balances are built from golf tournament winnings. The Golf Staff has begun the 11 week Junior Golf Program, the junior one-day Camps, and junior Foot Golf camps. Altogether, the Village Links Staff Professionals offer 114 classes, which includes up to 450 hours of instruction. GROUNDS The month of June was dry. We had 2.32 of rain which fell over 8 days. Normal June rainfall is Temperatures were above normal most days during the month. Course conditions were good during the month. Drier than normal weather allowed staff time to groom the course. Staff had to spend a lot of time during the second half of the month dealing with drought conditions. Extra time was spent hand watering dry spots on greens, tees

88 and fairways. Spot applications of wetting agents were applied to aid turf recovery. Carts were not grounded during June. Grounds 1. Staff prepped for Have One On Us. Stakes and ropes were installed at the south practice greens and driving range tee. Bleachers were moved to the first tee for the long drive contest. Stripes were painted on the 13 th and 7 th fairways. Extra trash cans and flower planters were placed at the HOOU tent site. 2. Bunkers were edged. 3. The practice tee was fertilized twice. 4. Isolated dry spots on green complexes were hand watered 10 days. 5. Greens, tees and fairways were treated with growth regulators, wetting agents, fungicides and fertilizer 2 times. 6. Fifteen thousand ball marks were leveled using green sand. 7. Eighteen hole greens were sand top dressed twice. 8. Footgolf cups were reset. 9. Cart paths were edged. 10. Several irrigation sprinklers were repaired. 11. Two irrigation pipe leaks were repaired. 12. A failed irrigation satellite controller on #5 was repaired. Mechanical and Building Maintenance 1. Traffic patterns on the north patio were cleaned twice. 2. The Reserve 22 and Blue Heron carpets were cleaned. 3. Filters were replaced on all HVAC units at the Halfway House Clubhouse, Reserve 22 and the maintenance building. 4. A new electric line was installed for the upgraded draft beer cooling system that supplies the outside bar. 5. A backed up AC condensate drain line was cleared. 6. A high capacity ice bin was installed in the kitchen. Horticulture 1. Annual ground cover was planted around the sign at Taft and Lambert. 2. Annual flower beds were weeded. 3. Spent spring bulbs were cut down. 4 Weeds were sprayed in landscape beds. 5. Seven dead trees were removed from the golf course.

89 Storm Water 1. The one mile long path system at Panfish Park was graded and fresh limestone screenings were added. 2. Two dead trees were removed from Panfish Park RESERVE 22 Restaurant and Bar sales were up 9% for the month, and are up 8% for the year Banquet sales were up 54% for the month, and are up 29% for the year Overall sales were up 15% for the month, and are up 10% for the year Reserve 22 - JUNE Year to Date Restaurant / /- Beverages 11,319 7,237 8, % 25,037 22,586 23, % Beer 37,124 45,855 47, % 122, , , % Wine 14,204 16,537 18, % 60,214 69,033 67, % Spirits 15,271 20,957 23, % 54,732 67,177 78, % Food 100, , , % 327, , , % Total Restaurant 178, , , % 590, , , % Banquets / /- Beverages 289 2,627 3, % 2,908 6,044 5, % Beer 763 7,876 12, % 11,696 15,310 22, % Wine 886 2,710 6, % 8,363 15,165 19, % Spirits 3,143 6,596 8, % 10,714 18,933 26, % Food 15,311 34,670 52, % 82, , , % Misc. 1,635 2,411 3, % 3,979 9,039 12, % Total Banquets 22,026 56,889 87, % 120, , , % / /- Other 26,609 37,926 32, % 51,329 77,016 67, % Total Reserve , , , % 762, ,575 1,063, % Reserve 22 revenues have increased steadily in the past 3 years The return of warm, dry June weather attracted patrons to the restaurant, especially the patio, and patio bar. Revenues generated for the Restaurant and Bar increased by 8% over prior year. Guests were treated to live entertainment on the patio each Thursday evening, beginning June 9. Light acoustical music was played by a variety of bands, enhancing the outdoor dining experience. String lighting was also added to the patio.

90 Service levels were improved on the patio with the addition of an outdoor ice bin, and the installation of 12 new beer taps in the patio bar. The addition of the ice and beer taps eliminated time consuming trips by servers and bartenders to the indoor bar and kitchen, to retrieve beer orders and ice. The Father s Day Barbeque was well received by those who braved the hot, humid weather. Dads and families were treated to an outdoor barbeque of meaty baby back ribs, beef brisket, and a variety of delicious sides. 135 patrons enjoyed the special fare. Banquets, with the help of numerous large outings, enjoyed its best month to date, serving 999 guests, and generating $87,000 in revenue. Two large graduation parties were simultaneously hosted on a Sunday afternoon, which created quite a parking challenge for the staff. A Valet service was offered for the duration of the event, as well as shuttles to and from the further away parking. Great weather, again, made for a memorable day for graduating students. July events include the first ever Reserve 22 Blues and Brews fest on July 23, featuring more than 30 craft beers, and the sweet sounds of blues band Kevin Purcell and the Night Burners. Upcoming in August, staff will be promoting the 2 nd Annual Pig Roast on the 6 th, and a Moscow Mule tasting on the 12 th.

91 VOLUNTEER FIRE COMPANY APRIL JUNE 2016

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