METRO. Monthly Board Report. June 2006

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1 METRO Monthly Board Report Operating Capital Service Performance June 26 7/17/26

2 June 26 MONTHLY BOARD REPORT INDEX Section A Section B Section C Section D Section E Section F Section G Operating Budget June 26 / budget vs. actual Year-to-date FY26 / budget vs. actual Ridership Comparison June 25 vs. June 26 Year to date FY25 vs. year to date FY26 12 month rolling average 1. Local & Express Bus 2. Park & Ride Bus 3. METRORail 4. METROLift 5. METROVan 6. Special Events 7. Charter 8. HOV Car & Van Pools & Non-METRO Buses Ridership Summary Ridership by Service Category Sales Tax & Fare Revenues Operating Ratio Statistics Service Performance Statistics Capital Budget General Mobility Budget

3 A. OPERATING BUDGET A-1. Comparison of Budget to Actual for the Month (June 26) FY26 FY26 June June Budget Actual $ Variance Variance % Labor & Fringe Benefits 18,951,817 18,93,479 (21,338) -.11% Materials and Services 11,439,87 11,579, , % Total Operating Expenses 3,391,624 3,59, ,314.39% Reimbursements (7,44,852) (8,36,14) (631,162) 8.52% Operating Budget 22,986,772 22,473,924 (512,848) -2.23% A-2. Comparison of Budget to Actual Year-to-Date (9 Months) FY26 FY26 Year-to-date Year-to-date Budget Actual $ Variance Variance % Labor & Fringe Benefits 168,168, ,659,89 (2,59,258) -1.49% Materials and Services 99,679,974 95,71,484 (3,978,49) -3.99% Total Operating Expenses 267,848, ,36,573 (6,487,748) -2.42% Reimbursements (72,111,94) (7,982,346) 1,129, % Operating Budget 195,736,381 19,378,227 (5,358,154) -2.74% Section A Page 1

4 B. RIDERSHIP B-1 Local and Express Bus Service B-1 Local and Express Bus Service 12, 9, 6, 3, June +3.7% 72, 54, 36, 18, +9.% FY25 FY26 FY25 FY26 B-1 Local & Express Bus Service Ridership 12 Month Rolling Average 6,6 6,45 6,3 6,15 6, Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 B-2 Park & Ride Bus Service B-2 Park & Ride Bus Service 1, % 7,2 5,4 3,6 1, % June FY25 FY26 FY25 FY26 B-2 Park & Ride Bus Service Ridership 12 Month Rolling Average Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 Section B Page 2

5 B-3 METRORail B-3 METRORail 1,6 1, % 9,6 7,2 4,8 2,4 +1.6% June FY25 FY26 FY25 FY26 B-3 METRORail Ridership 12 Month Rolling Average Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 B-4 METROLift Service B-4 METROLift Service ,6-1.6% -2.% 1,2 8 4 June FY25 FY26 FY25 FY26 B-4 METROLift Service Ridership 12 Month Rolling Average Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 Section B Page 3

6 B-5 METROVan Service B-5 METROVan Service % 1,6 1, % June FY25 FY26 FY25 FY26 B-5 METROVan Ridership 12 Month Rolling Average Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 Boardings 1, B-6 Special Events & Charter Bus Service +16.2% B-6 Special Events & Charter Bus Service 2, 1,5 1, -2.6% 5 June FY25 FY26 FY25 FY26 B-6 Special Events & Charter Bus Service Ridership 12 Month Rolling Average Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 Section B Page 4

7 2,8 2,1 1,4 7 B-8 HOV, Carpools, Vanpools, & Non-METRO Buses June B-8 HOV, Carpools, Vanpools, & Non-METRO Buses 2, +1.% +5.7% 15, 1, 5, FY25 FY26 FY25 FY26 B-8 HOV, Carpools, Vanpools & Non-METRO Buses Ridership 12 Month Rolling Average 1,9 1,85 1,8 1,75 1,7 Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun-6 Section B Page 5

8 B-9. Ridership Summary Boardings in Millions Total Fixed Route (1) Total System (2) June June Change 4.% 5.5% FY FY Change 9.4% 8.3% Notes FY25 boarding data has been calendar adjusted to give meaningful comparison to FY26. (1) Includes METRORail (local route) and the following bus services: local, express and Park & Ride. (These are transit services which run on a fixed route according to a fixed schedule.) (2) Includes all bus and rail services plus HOV carpools, vanpools, and non-metro buses. Section B Page 6

9 B-1. Ridership By Service Category MONTHLY AND YEAR-TO-DATE BOARDINGS % Change % Chg June June' 5 FY26 26 Adj. vs FY25 Adj. Boardings June' 6 Boardings vs. FY26 Fixed Route Bus Services Local & Express 6,439,57 3.7% 58,954,923 9.% Park & Ride 73, % 6,364, % Total Fixed Route Bus Services 7,17,3 3.9% 65,319, % METRORail 93,972 5.% 8,353, % Total Fixed Route Services 8,1,975 4.% 73,673, % Special Bus Services METROLift 128,97-1.6% 1,111,53-2.% METROVan 188, % 1,379, % Special Events N/A 839, % Charter % 13, % Total Special Bus Services 317, % 3,343, % Total Bus and Rail Services 8,418, % 77,17, % HOV Carpools, Vanpools, and 2,7,374 1.% 16,898, % Non-METRO Buses TOTAL SYSTEM RIDERSHIP 1,426, % 93,916, % FY25 boarding data has been calendar adjusted to give meaningful comparison to FY26. Section B Page 7

10 C. SALES TAX & FARE REVENUES C-1. Comparison of Budget to Actual for the Month (June 26) Dollars in Millions FY26 FY26 June June Budget Actuals $ Variance % Variance Fares % Sales tax income (cash basis) % C-2. Comparison of Budget to Actual Year-to-Date (9 Months) Dollars in Millions FY26 FY26 Budget Actuals $ Variance % Variance Fares % Sales tax income (cash basis) % C-3. Comparison of FY5 to FY6 for the Month (June 26) Dollars in Millions FY25 FY26 June June Actuals Actuals $ Variance % Variance Fares % Sales tax income (cash basis) % C-4. Comparison of FY5 to FY6 Year-to-Date (9 Months) Dollars in Millions FY25 FY26 Actuals Actuals $ Variance % Variance Fares % Sales tax income (cash basis) % Section C Page 8

11 D. OPERATING RATIO STATISTICS COST EFFECTIVENESS PERFORMANCE GOALS June 26 % Annual THIS FY26 FY26 VARIANCE FY25 MONTH GOAL FROM GOAL Operating Ratio 17.1% 19.5% 17.8% 16.% 11.3% Beginning in FY26, a revised formula is being used to calculate the operating ratio. The revised formula more accurately states the revenues and cost relationships and is more comparable to published industry data. The FY25 statistic has also been restated to be directly comparible. Total Fares plus Cost Recovery Total Transit Cost Section D Page 9

12 E. SERVICE PERFORMANCE STATISTICS SYSTEM QUALITY PERFORMANCE GOALS June 26 THIS FY26 FY26 MONTH GOAL % VARIANCE FROM GOAL On-Time Performance (1) * Mean Distance Between Failures (1) (1) Operations Department is currently updating the On-Time Performance and Mean Distance Between Failures methodologies. THIS FY26 FY26 MONTH GOAL % VARIANCE FROM GOAL Bus Accidents - absolute number % * - per 1, vehicle miles Rail Accidents - absolute number % * - per 1, vehicle miles Complaints - absolute number (2) 1,75 13,655 72, -81.% * - as a % of boardings Major Security Incidents (3) - absolute number % - per 1, boardings (2) The goal for Complaints was reviewed and revised effective March 26. (3) The definition of "Major Security Incident" is based on two industry standards: The FBI Uniform Crime Report and the National Transit Database Report issued by the Federal Transit Administration. The 8 categories included are: homicide, forcible rape, robbery, aggravated assault, burglary, larceny and theft, motor vehicle theft and arson. Section E Page 1

13 E. SERVICE PERFORMANCE STATISTICS Customer Information Center Key Indicators Calls Received ('s) Service Level (%) % 88% 8% 83% 83% 9% 91% 91% 87% 56% 47% 47% Jul-5 Aug-5 Sep-5 Oct-5 Nov-5 Dec-5 Jan-6 Feb-6 Mar-6 Apr-6 May-6 Jun Average Wait Time (min.sec) Calls Answered/Calls Routed = Service Level (%) Average Wait Time (min.sec) Calls Received and Routed to Customer Service ('s) Note: IVR and Web Trip Planner Implemented Sept 3, 25 Section E Page 11

14 F. CAPITAL BUDGET June June FY26 FY26 FY26 FY26 FY26 Budget Actuals Budget Actuals Variance Total Capital Budget 11,147 22,154 11,93 86,39 (15,513) -15.2% G. GENERAL MOBILITY PROGRAM June June FY26 FY26 FY26 FY26 FY26 Budget Actuals Budget Actuals Variance Total General Mobility 1,78 5,945 81,158 66,813 (14,345) -17.7% Note In late June, METRO received the following General Mobility invoices which will be paid in July: Harris County Industrial Road: Federal to Sheffield $2,8, West University Pedestrian Facility $49,356 $3,29,356 Sections Fand G Page 12

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