III JPO/SARC Satisfaction Results
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- Randolf Pitts
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1 III JPO/SARC Satisfaction Results Section 1 Recruitment and Entry on Duty procedures 1.1 How satisfied were you with the information you received from the JPO Service Centre (JPOSC) in the preparation for your Entry on Duty? 5% satisfied 53% 42% Neither satisfied nor Comparison of global results from 2002 to UNDP JPO Service Centre
2 Comparison by gender 55% 46% 46% 4 Males Females 8% 5% satisfied Neither satisfied nor Comparison by programme 67% 51% 43% JPO SARC 6% satisfied Neither satisfied nor UNDP JPO Service Centre
3 1.2 How satisfied were you with the responsiveness of your contacts in the JPOSC in the course of your recruitment process? 5% satisfied 42% 53% Neither satisfied nor Comparison of global results from 2004 to UNDP JPO Service Centre
4 Comparison by gender 54% 52% 46% 4 Males Females 7% satisfied Neither satisfied nor Comparison by programme 67% 55% 39% JPO SARC 6% satisfied Neither satisfied nor UNDP JPO Service Centre
5 1.3 How satisfied are you with the pre-departure briefing visit to the JPOSC? (Only for JPOs who visited the JPOSC in Copenhagen prior to their arrival at the duty station) 8% satisfied 49% 43% Neither satisfied nor Comparison of global results from 2006 to UNDP JPO Service Centre
6 Comparison by gender 53% 44% 43% 22% Males Females 3% satisfied Neither satisfied nor Comparison by programme 10 42% 5 JPO SARC 8% satisfied Neither satisfied nor UNDP JPO Service Centre
7 1.4. To what extent did the pre-departure visit to the JPOSC cover all your information needs? (Only for JPOs who visited the JPOSC in Copenhagen prior to their arrival at the duty station) 27% 16% a very great extent a great extent some extent a little extent Not at all 57% Comparison of global results from 2006 to UNDP JPO Service Centre
8 Comparison by gender 75% 52% 17% 13% 13% 31% Males Females a very great extent a great extent some extent a little extent Not at all Comparison by programme 10 56% JPO 17% 28% SARC a very great extent a great extent some extent a little extent Not at all UNDP JPO Service Centre
9 1.5 How satisfied were you with the timeliness of payments made to you in respect of travel and shipment prior to departure for your duty station? 11% satisfied 56% Neither satisfied nor Comparison of global results from 2002 to UNDP JPO Service Centre
10 1.6 How satisfied were you with the timeliness of payments made to you in respect of assignment grant and DSA upon arrival at the duty station? 14% 2% satisfied 18% 44% Neither satisfied nor 22% UNDP & affiliated 9% UN Women UNAIDS 22% 56% % 67% 25% UNFPA 12% UNRWA 11% WHO 5 22% 25% 67% SARC Programme 17% 5 UNDP JPO Service Centre
11 Comparison of global results from 2002 to UNDP JPO Service Centre
12 1.7 How satisfied were you with the timeliness of payments made to you in respect of your first salary (actual salary or salary advance)? 9% satisfied 35% 56% Neither satisfied nor 26% UNDP & affiliated UN Women 25% UNAIDS 74% 10 75% UNFPA UNRWA WHO 22% 37% 45% 38% 10 SARC Programme 17% 5 UNDP JPO Service Centre
13 1.8 To what extent did you feel that your duty station was prepared for your arrival (Were office space and equipment made available? Were introduction rounds in the office planned for? Was your supervisor clear about his/her expectations of you)? 13% 7% 11% To a very great extent To a great extent To some extent 27% 42% To a little extent Not at all UNDP & affiliated UN Women UNAIDS 9% 9% 13% 67% 3 39% 67% UNFPA UNRWA WHO 25% 12% 11% % 38% 25% 56% SARC Programme 28% UNDP JPO Service Centre
14 Comparison of global results from 2004 to Comparison by gender 46% 4 29% 23% Males 15% 14% Females 1 8% 8% 7% a very great extent a great extent some extent a little extent Not at all Comparison by programme 67% 39% 31% JPO 12% 17% 17% 12% 6% SARC a very great extent a great extent some extent a little extent Not at all UNDP JPO Service Centre
15 1.9 How satisfied were you with the degree of logistical support provided by your duty station in the course of your "settling-in" period? 18% 2% 15% satisfied 29% Neither satisfied nor 36% UNDP & affiliated UN Women UNAIDS 22% 8% 25% 35% 5 35% 67% 25% 25% UNFPA 12% 13% WHO UNRWA 5 56% SARC Programme 17% 5 16% UNDP JPO Service Centre
16 Comparison of global results from 2004 to Comparison by gender 38% 43% 23% 26% 23% 12% 15% 17% Males Females 2% satisfied Neither satisfied nor Comparison by programme 5 41% 31% 1 17% 18% 17% 17% JPO SARC satisfied Neither satisfied nor UNDP JPO Service Centre
17 1.10 To what extent, if at all, did your Terms of Reference change within the first few months following your arrival at the duty station? 13% 7% 2 2 To a very great extent To a great extent To some extent To a little extent Not at all 4 17% UNDP & affiliated 13% 9% 31% UN Women 25% UNAIDS 3 5 UNFPA UNRWA WHO 13% UN Women 11% 34% % 37% SARC Programme 17% UNDP JPO Service Centre
18 Comparison of global results from 2004 to UNDP JPO Service Centre
19 If changed, how satisfied were you with the way/extent to which you were consulted in the process? 14% 2% 22% satisfied 36% 26% Neither satisfied nor UNDP & affiliated UN Women UNAIDS 25% 12% 19% 67% 44% 5 UNFPA UNRWA 14% WHO 14% 29% 43% 5 29% 28% 43% SARC Programme UNDP JPO Service Centre
20 Comparison of global results from 2002 to Comparison by gender 37% 25% 17% 8% 1 3% Males Females satisfied Neither satisfied nor Comparison by programme 38% 21% 26% 15% JPO SARC satisfied Neither satisfied nor UNDP JPO Service Centre
21 If changes occurred, how satisfied were you with them? 13% 2 satisfied Neither satisfied nor 67% UNDP & affiliated UN Women UNAIDS 12% 12% 25% 23% 53% 75% UNFPA UNRWA WHO 29% 28% 43% 57% 43% SARC Programme 67% UNDP JPO Service Centre
22 Comparison of global results from 2002 to Comparison by gender 42% 5 39% 6% 17% 13% Males Females satisfied Neither satisfied nor Comparison by programme 67% 38% 4 JPO 13% 1 SARC satisfied Neither satisfied nor UNDP JPO Service Centre
23 1.11 How much time elapsed from your start date until you had a clear agreement with your Supervisor on your tasks? 13% 2 27% 0-1 month 2-3 months 4-5 months 5 months or more 4 Comparison of global results from 2003 to Comparison by gender 35% 31% 31% 28% 23% 2 18% 15% Males Females 0-1 month 2-3 months 4-5 months 5 months or more UNDP JPO Service Centre
24 Comparison by programme 5 32% 3 17% 23% 15% JPO SARC 0-1 month 2-3 months 4-5 months 5 months or more UNDP JPO Service Centre
25 1.12 If applicable, how satisfied were you with the one-to-one counselling session organized by JPOSC in New York in connection with the PPO course (Programme Policy and Operations induction course)? (Only to be answered by UNDP or affiliated funds and programmes JPOs) 2 satisfied Neither satisfied nor 8 Comparison of global results from 2007 to Comparison by gender % 61% Males Females satisfied Neither satisfied nor Comparison by programme UNDP JPO Service Centre
26 10 42% 58% JPO SARC satisfied Neither satisfied nor UNDP JPO Service Centre
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