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1 umhlanga UIP Operational Stats /9, Security, Optimising Municipal Service Delivery, UIP Operational Stats 4, Communications, Security,, Crime stats based on incidents reported to the UIP - managed areas include: Umhlanga Prom. and Village UIP, Southern Prom. Properties, Northern Prom. Properties, Park to Park July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 UIP Actions with other Law Enforcement Departments Pub Pvt. Pub Pvt. Pub Pvt. Pub Pvt Pub Pvt Pub Pvt. Pub Pvt Pub Pvt Pub Pvt Pub Pvt Pub Pvt Pub Pvt UIP arrests & hand over to SAPF / Metro Police UIP call outs to SAPF / Metro Police SAPF/Metro/UIP security ops in precincts 4 4 Contact Crimes in grey Murder Attempted murder sexual offences Assault (Grievous Bodily Harm) 9 Assault common 4 Common robbery Robbery with aggravating circumstances Carjacking Robbery at Residential premises Robbery at Non residential premises 4 Malicious damage to property 4 Burglary Residential Burglary Non Residential Theft of motor vehicle Theft out of motor vehicle Drug related crime 6 All theft not mentioned elsewhere Vehicle accidents Other Deaths Security By-law Enforcement - managed areas include: Umhlanga Promenade, Southern Promenade Properties, Northern Promenade Properties and Park to Park Promenade and Beach: July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Camping on beach 6 Drinking in public - prevention measures Drinking in public Fights / brawls defused
2 Fishing in prohibitive areas Illegal informal traders removed Open fires /gas braais Public disturbance Public indecency Skateboards / bicycles Suspicious people questioned 4 Swimming after hours Unauthorized vehicles Unleashed dogs Lagoon Dr, McCaus. Cres & Village: Drinking in public 4 6 Fights / brawls defused 4 Illegal car guards removed Illegal informal traders removed 4 4 Pamphlet distribution 4 4 Public disturbance Public indecency Suspicious people questioned 4 9 4, UIP security contractor weekly SLA performance assessment: July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Number of calls received on the emergency tel number Village Green control room in good order Radio system in good working order Response vehicle in good working order Patrol golfcart in good working order SO equipment non compliance SO dress code non compliance Monthly Shift Report - shifts short Monthly Incident Report Monthly Security and Bylaw Stats Report, Optimising Municipal Service Delivery, Municipal faults reported and followed up July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Business Support (Informal Traders) Coastal Engineering Contacts DSW Economic Development & Engineering Electrical (street & Promenade Lights) ethekwini Transport Authority (ETA)
3 Health Metro police 4 6 Parks (beaches & safety) 4 6 Pollution & Environment Provincial Dept, Transport Roads (pot holes, kerbing, signage, marking) 6 4 Signage & Advertising Traffic Lights Urban Design 4 Waste Water 4 Other , UIP Operational Stats, Service requests from UIP members & stakeholders July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Number service requests received for the month (etm +UIP tasking) Running total of unresolved serv. requests - tasking etm Running total of unresolved serv. requests - tasking UIP, UIP services (initiated by UIP management) July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Number of service requests to etm Running total of unresolved serv. request to etm Running total of unresolved serv. request to UIP contractors, UIP Special Projects Completed July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Maintenance projects 4 6 Greening projects 4 4 Graffiti tags removed 6 4 Waste bags removed Animal rescue,4 Standing Meetings Attended July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Municipal FESMAC (Sec. services) 6 Monthly - UIP Secure. Forum (Sec. services) Monthly - SAPF / CPF Sec. A (Sec. services) Monthly - SAPF / CPF Business Forum Council UIP Forum Umhlanga Development Forum 4, Financials & UIP Levy contributions: July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Monthly financials completed
4 6 monthly reconciling of UIP levy receipts,6 UIP cleaning contractor weekly performance assessment: July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Shifts short Late arrivals Dress code non compliant Equipment non compliant Areas cleaned and maintained Promenade walkway Promenade servitudes Lagoon Drive (Ocean Way to Fleetwood) McCausland Crescent Ocean Way M4 on and off ramp Lighthouse Road Chartwell Drive Ridge Road, UIP landscape contractor weekly performance assessment: July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Shifts short Late arrival days Dress code compliant % of Target % of Target % of Target % of Target % of Target % of Target % of Target % of Target % of Target % of Target % of Target % of Target Village Green % % % % % % % % Grass cut weekly & maintained % % % % % % % % Grass and flower beds watered daily % % % % % % % % Flower beds maintained % % % % % % % % McCausland Cres: grass cut & edged weekly % % % % % % % % Lord Prawn / Gusto s Coffee Shop verge % % % % % % % % EL Maurice restaurant verge % % % % % % % % Chartwell Drive: % % % % % % % % All flower beds M & W % % % % % % % % Tree planter bases to be densely planted % % % % % % % % Centre island base of palm trees weeded % % % % % % % % Centre island paving sprayed for weeds % % % % % % % % Ocean Way: % % % % % % % % All flower beds M & W % % % % % % % % Ridge Rd: % % % % % % % % All flower beds maintained and watered % % % % % % % % Planter boxes at base of palm trees M & W % % % % % % % % Lighthouse Rd: % % % % % % % %
5 M4 off ramp (east side) grass cut & edged M4 on ramp (east side) grass cut & edged Lagoon Drive centre islands Grass cut, edged, swept & maintained weekly Grass & flower beds watered where possible Flower beds maintained Post office to Flamingo Lane: embankment grass cut % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % 4, Communication 4, Website Stats July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 Page Loads - total number of pages viewed Unique visits New Visitor - as total of sessions 9, Returning Visitor - as total of sessions 699, News items posted to home page Top Landing Pages for website July 9 Jan 9 Heavy Winds Aug 9 Sep 9 Oct 9 Nov 9 Load Shedding Schedule Movie On Dec 9 Oceans Oceans Oceans umhlanga Park Run Festive Dates Feb 9 Mar 9 Apr 9 May 9 Jun 9 4, Social Media / Newsletter July Aug Sep Oct Nov Dec Jan 9 Feb 9 Mar 9 Apr 9 May 9 Jun 9 No. of Instagram Posts Instagram Followers No. of Facebook posts Facebook Likes Facebook post Reach - max people exposed to a post Content of Facebook Post that reach max people Number of newsletters sent out 4 Everlytic Newsletter Database App Downloads No. of Push notificactions sent Media AVE - Print,69 4 4,4 4 64, ,,64 6 9,6 69, R 99,6 R9 9 64,9 Media AVE - Broadcast 4 4, 6, 66, 9 6,6,,,6, R6 64,4 Media AVE - Online 6,66 4 4,,4 4 99,6 49 9, 44,4 69, R 99,9 R6 4,9 UIP Generated News AVE Shark Net Removal 44 6, Oceans Contruction Update 6,6 Dolphin Rescue 66 4,44 National Anthem In Village 9 4,66 Parking Cones,9 Reddam House Helps / umhlanga 4, Number of clips for month Wind Gusts 6 99,46 6, Repairs After Vandalism / Weather Watch R 9 9, R 4,9
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