Opening the door to new business

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1 Opening the door to new business Our business insurance products feature the flexibility and convenience your agency needs to sell them while delivering the exceptional coverage and value your customers want. Some key advantages of working with us include: 300+ business owners policy (BOP) class codes ranging from restaurants and retail businesses to artisan contractors and wholesalers 150+ business auto class codes ranging from artisan contractors to professional and technical services Competitive pricing and compensation with no underwriting referrals Quotes in 15 minutes or less and bind same day A free mobile app that helps business owners and fleet managers promote safe driving behavior In addition, we offer a 10% multi-policy discount when your customers bundle their BOP and business auto with us. To help you position the value of our products and programs while expanding your customer base, we created a variety of business insurance marketing materials. This guide provides you with a list of available materials, how you can use them and where to find them.

2 MPL (0218) L [exp0121][All States][DC] 2018 MetLife Services and Solutions, LLC MetLife Auto & Home 700 Quaker Lane Warwick, RI MPL (0218) L [exp0121][All States][DC] 2018 MSS MetLife Auto & Home 700 Quaker Lane Warwick, RI On the Marketing Center Brochures Business owners are constantly on the go. Download these brochures to share with them electronically for easy viewing. A helping hand As a business owner, you ve got a lot on your mind. Everything from sales and growth to the welfare of your employees. There are hundreds of things you have to do to run your business every day. However, we can help relieve one burden so you can roll up your sleeves and take care of business with greater peace of mind. Experience you can rely on If you ever have to file a claim, you can call us toll-free from anywhere in the country at A caring, knowledgeable professional will be available to provide you with personalized service anytime, day or night. For information about other products and services we offer, visit or contact your local agent. Protect your bread and butter Restaurants Business insurance designed for your business With a business owners policy from MetLife Auto & Home, your livelihood is protected by one of the most trusted names in the insurance industry. Our expertise and service are first rate and our knowledgeable agents work to provide coverages that best suit your business. If you have a claim, our settlements are quick, so you ll be able to focus on what you truly love to do running your successful business. General eligibility If you own an eligible business and employ less than 75 people, then our business owners policy might be just right for you. Creating peace of mind When you re covered by our business owners policy for restaurants, you ll receive protection for: Buildings and structures you own (including windows) and your business personal property, such as furniture and fixtures. Loss of income for up to 12 months in the event you have to close down your operation due to a covered loss. Electronic data up to $10,000, with an option to increase that limit up to $50,000. Accounts receivable and valuable papers, with limits for each of $10,000 on premises and $5,000 off premises. Additional limits up to $250,000 are available for on premises losses. Eligible restaurants Here are some of the businesses we can cover in your community: Optional coverages for your business We re known for working with our auto and home customers to provide protection that best fits their lifestyle, and we treat business owners the same way. Here are some optional coverages that could further protect you and your business: Information security protection (cyber liability) to guard against such risks as data breaches for credit or debit cards, extortion threats, and public relations expenses Hired auto and non-owned auto liability (delivery is excluded) Spoilage Food contamination Additional insured grantor of franchise Loss of damage to customers autos while in your care For more information about our business owners policy for restaurants, contact your local agent. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Coffee bars Donut shops Pizza shops Sandwich shops Seafood restaurants MPL 4063 MPL 4622 MPL 4138 MPL 4032 MPL 4219 MPL 4113 MPL 4463 Postcards Your time is valuable. Execute a direct mailing without having to visit your local post office. Don't forget to follow up with a phone call. Get big business protection for your business Business owners policy MPL 4026 MPL 4079 MPL 4623 MPL 4460 My Journey for businesses MPL 4211 Business owners policy Business insurance designed for your business You ve worked hard to build your business. So protect yourself and your business with a business owners policy from MetLife Auto & Home. Our business owners policy creates invaluable peace of mind with dependable and hassle-free protection. Here are some of the businesses we can cover in your community: For more information, please contact me today. <Agent Firstname LastName> <Agency Name> <Agent Phone Number> <Agent Address> MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. MPL 4146 MPL 4033 MPL 4222 MPL 4147 Other: Cross-sell MPL 4018 Information security protection MPL 4028

3 MPL (0218) L [exp0121][All States][DC] 2018 MetLife Services and Solutions, LLC Ads/flyers Use these pieces to get the word out through local publications or as handouts at a local event. They are available in color or B&W and in various sizes depending on your needs. Prepare yourself for what if Information security protection (cyber liability) is a big concern for businesses of all sizes. A business owners policy from MetLife Auto & Home can ease your worries by providing you with dependable and hassle-free coverage for replacement and restoration of electronic data or computer programs in case of: A virus, malicious code, or a denial of service attack Security breaches Wrongdoing related to web content you publish For more information, please contact me today. Information security protection Insert Picture Here <Agent Name, Designations> <Company Approved Agent Title> <Secondary Agent Title (optional)> <Street Address, Suite #, City, ST ZIP> <Agent Telephone Number> <Agent address> < webpage> MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. MetLife Auto & Home 700 Quaker Lane Warwick, RI Business owners policy MPL 4051 MPL 4078 MPL 4624 MPL 4140 MPL 4052 MPL 4223 MPL 4122 MPL 4462 My Journey for businesses MPL 4216 Other: Cross-sell MPL 4017 Information security protection MPL 4060 Press releases Inform your community about the business insurance products and value you can provide them. Contact: <Insert Name of Agency/OfficeRepresentative> <Insert Phone Number> < address> Unlock the Door for Business Owners --Business Owners Policies now available through MetLife Auto & Home -- <City>, <State abbreviation> <Insert date> Business owners in <City/Town, State> now have access to business owners policies (BOP) which provide owners with a helping hand when it comes to protecting their business, offering convenience and affordable insurance solutions. Press release templates are available for your use if your state has a: BOP only Business auto policy only BOP and business auto policy Our business owners policy which includes property, liability and business interruption coverage, provides dependable and hassle-free insurance that is designed to meet the unique needs of business owners. A business owners policy will cover the following types of businesses in your community who employ 75 people or less restaurants, contractors, offices, wholesalers and distributors, processing and services, and retail. By contacting <Agency Name/Agent Name> at <Contact Number>, business owners can quickly obtain a quote through <Agent Name> who will be able to quote and issue a policy within 15 minutes. MetLife Auto & Home offers best-in-class products and earned an A (Excellent) rating* from A.M. Best Company (2014), the insurance industry s leading authoritative analyst. The MetLife Auto & Home companies, subsidiaries of MetLife, Inc. (NYSE: MET), are collectively one of the nation s leading personal lines property and casualty insurance providers, insuring over 3.8 million autos and homes. MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. For more information, visit For more information about how I can help protect your business, contact <Name of Representative> at the <Name of Agency/Office> by calling <Work number> or visit <Web Page URL>. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI MetLife Services and Solutions, LLC L [exp0121][All States][DC]

4 Searching on the Marketing Center To find business insurance marketing materials that you can download and send electronically, go to the Marketing Center. These materials include e-brochures, ads/flyers and press release templates. This site also makes it easy to conduct a postcard mailing as well. There are a couple ways to find materials on the Marketing Center. Take a look below. Option 1 Select the box on the landing page, then click Learn More. SEARCH MARKETING MATERIALS Marketing Activity Marketing Tool Submit Option 2 Select from the drop down menu under Search Marketing Materials, then hit Submit. Note: To filter by material type, use the Marketing Tool drop down before hitting Submit.

5 MetLife Auto & Home 700 Quaker Lane Warwick, RI MPL (0218) L [exp0121][All States][DC] 2018 MSS On the PaperStore Brochures For your next trade show or local event, be sure to order a supply of brochures to distribute to attendees. A helping hand As a business owner, you ve got a lot on your mind. Everything from sales and growth to the welfare of your employees. There are hundreds of things you have to do to run your business every day. However, we can help relieve one burden so you can roll up your sleeves and take care of business with greater peace of mind. Experience you can rely on If you ever have to file a claim, you can call us toll-free from anywhere in the country at A caring, knowledgeable professional will be available to provide you with personalized service anytime, day or night. For information about other products and services we offer, visit or contact your local agent. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. You create. We protect. Processing and services Business insurance designed for your business With a business owners policy from MetLife Auto & Home, your livelihood is protected by one of the most trusted names in the insurance industry. Our expertise and service are first rate and our knowledgeable agents work to provide coverages that best suit your business. If you have a claim, our settlements are quick, so you ll be able to focus on what you truly love to do running your successful business. General eligibility If you own an eligible business and employ less than 75 people, then our business owners policy might be just right for you. Creating peace of mind When you re covered by our business owners policy for process and service-based businesses, you ll receive protection for: Buildings and structures you own (including windows) and your business personal property, such as furniture and fixtures. Loss of income for up to 12 months in the event you have to close down your operation due to a covered loss. Electronic data up to $10,000, with an option to increase that limit up to $50,000. Accounts receivable and valuable papers, with limits for each of $10,000 on premises and $5,000 off premises. Additional limits up to $250,000 are available for on premises losses. Eligible process and service-based businesses Here are some of the businesses we can cover in your community: Custom tailoring or dressmaking Shoe repair Dental laboratories Residential cleaning Copying and duplicating Appliances and accessories (installation, servicing, or repair) Optional coverages for your business We re known for working with our auto and home customers to provide protection that best fits their lifestyle, and we treat business owners the same way. Here are some optional coverages that could further protect you and your business: Information security protection (cyber liability) to guard against such risks as data breaches for credit or debit cards, extortion threats, and public relations expenses Hired auto and non-owned auto liability (delivery is excluded) Employee dishonesty Equipment breakdown Money and securities Outdoor signs Employment-related practices liability For more information about our business owners policy for process and service-based businesses, contact your local agent. MPL 4063 MPL 4622 MPL 4138 MPL 4032 MPL 4219 MPL 4113 MPL 4463 Searching on the PaperStore The PaperStore is the site to visit if you need a printed supply of business insurance brochures. Once there, click on Click Here to Place an Order. Next, insert the MPL# for the brochure you would like under Item # and click Search.

6 On Hearsay Social Social media posts Your customers and prospects can get information from many sources, so it only makes sense to approach them from every possible angle. That includes social media. We have created several pre-approved posts with photos you can use to promote business insurance on your social media business pages. Business owners policy My Journey for businesses Other: Cross-sell Information security protection Searching on Hearsay Social After logging in, click on Content, then Posts. Under Tags, filter for. For more information about our business insurance products and My Journey for businesses, please contact your Regional Sales Manager. Business insurance products and programs not available in all states. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI. MetLife Auto & Home 700 Quaker Lane Warwick, RI L [exp0521][All States][DC] 2018 MetLife Services and Solutions, LLC

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