Promoting the power of one

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1 GrandProtect Promoting the power of one Customers will thank you for providing them with one simple solution to protect their most valuable possessions, including: Homes (e.g., primary residence, vacation homes, condos, rental properties) and RVs Personal property (e.g., valuable jewelry, collections) GrandProtect makes life easier for customers by covering all their personal property in one policy package. We call it the power of one: One bill customers will enjoy the convenience of receiving just one easy-to-read billing statement for all their personal insurance coverages. One deductible customers can save money since they pay only one deductible for any one loss even if more than one type of property is damaged. One renewal date this creates additional convenience by eliminating the need to track multiple policy renewal dates. One trusted company there s nothing quite like the peace of mind that comes from working with a company you know you can count on to be there when you need it. In addition, our Personal Excess Liability Policy can provide your customers who have valuable assets with the increased protection they require. To help you position the value of GrandProtect, we created a variety of engaging marketing materials. This guide provides you with a list of the available materials, where you can find them, along with suggestions on how you can use them.

2 MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. L [exp1120][xCA,MA] 2017 MetLife Auto & Home MPL (1017) L [exp1120][xCA,MA] 2017 METLIFE AUTO & HOME 1. The one deductible feature is not available in North Carolina. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. L [exp1120][xCA,MA] 2017 MetLife Auto & Home On the Marketing Center Brochure Your customers are constantly on the go. Download this brochure to share with them electronically for easy viewing. (MPL ; states excluded: CA, MA) One proven solution for all your coverage needs. So often, life is better when you keep it simple. Of course, that can be difficult as your assets and responsibilities grow. We can help you keep things under control by protecting all of your most valuable possessions with one GrandProtect policy package. GrandProtect can cover it all, including: Homes (including vacation homes, condos, motor homes, and rental properties) Experience you can rely on. We know how important it is to speak to someone fast when you have questions or need assistance. If you ever have to file a claim or discuss an important matter about your coverage, you can call us toll-free from anywhere in the country at A caring, knowledgeable professional will be available to provide you with personalized service anytime, day or night. MetLife Auto & Home is one of the nation s leading personal lines insurance groups, insuring more than 4 million autos and homes, and is affiliated with MetLife. For more information, visit or contact your local representative. Personal property such as heirlooms, high-value 1. Earthquake and volcanic eruptions are excluded. The one deductible feature is A Personal Excess Liability Policy (PELP) can also be included to increase your protection. not available in North Carolina. 2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be Take a look inside to learn more about GrandProtect s features and benefits, then contact your MetLife Auto & Home representative to put GrandProtect to work for you. previously untitled to qualify. Policy must include Comprehensive Coverage. Get the superior protection you need along with the convenience you want. Features that make all the difference. Simplify your insurance. We re here for you. At MetLife Auto & Home, we understand what it s like Since GrandProtect protects all your personal property in Your MetLife Auto & Home representative is ready to to have others depend on you. We can ease your mind one package, it makes life easier for you, especially if you help you meet your current and future responsibilities and help you protect your family s way of life with a have a lot to protect. by providing you with an insurance review to make GrandProtect policy package. sure your coverage is complete and up-to-date. This One bill All of your personal insurance coverages are is particularly important if you ve experienced an GrandProtect provides more coverage than many other combined on one easy-to-track billing statement. You also important life event such as moving to a new home or insurance options and can protect all of your most valuable get your choice of flexible payment options. changing jobs. Based on your current situation, we can possessions in one convenient policy package. The customize a GrandProtect policy package for you. chart below provides a quick look at some GrandProtect One deductible GrandProtect can save you money features we think you ll really appreciate. since you pay only one deductible for any one loss even Contact your local representative today to discuss if more than one type of property is damaged. If you had GrandProtect and how it can help you. You can also separate policies for each type of coverage, you would learn more at typically pay separate deductibles1. A GrandProtect policy package can protect everything from your homes and rental properties to your vehicles and valuables. One trusted company There s nothing quite like the peace of mind that comes from working with a company you know you can count on to be there when you need it. Subject to deductible. 3. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional Identity Theft Expense and Resolution Plus endorsement for an additional premium. What you can expect from GrandProtect. Feature What it means to you MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Blanket Property Limit Full Replacement of Damaged Assets Worldwide Coverage Identity Protection Services plus reimbursement 3 No reason to worry about coverage limits on your home. We combine policy limits for your dwelling, private structures and personal property coverage so you have one total limit to use when you need it. We ll make you whole. With GrandProtect s full replacement cost coverage on your autos 2, your homes and most possessions, we ll repair or replace covered possessions with no deduction for depreciation. GrandProtect travels with you wherever you go. You ll receive worldwide auto liability, medical expense and personal liability protection, plus global coverage for your personal property. You re protected against one of today s fastest growing crimes. An experienced team of Identity Protection Specialists is always available to assist you to identify problems and resolve issues. This feature also provides expense reimbursement up to $25,000 and credit card protection up to $10,000. Postcards Your time is valuable. Use the postcards below to execute a direct mailing without having to visit your local post office. Don t forget to follow up with a phone call. (States excluded: CA, MA) One proven solution to protect all your most valuable possessions. <Agency Address> <City, State, Zip> <Agency Address> <City, State, Zip> At MetLife Auto & Home, we understand what it s like to have others depend on you. We can ease your mind and help you protect your family s way of life with. GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient package. That includes: So often, life is better when you keep it simple. Of course, that can be difficult as your assets and responsibilities grow. MetLife Auto & Home representatives are ready to help by covering all your most valuable possessions in one convenient policy package with just one bill and one deductible. 1 Homes (including vacation Homes (including vacation homes, condos, motor homes, and rental properties) Personal property such as heirlooms, high-value Sample A. Sample homes, condos, motor homes, and rental properties) Personal property such as heirlooms, high-value Sample A. Sample A Personal Excess Liability Policy (PELP) can also be included to increase your protection. Please contact me to discuss how we can customize a GrandProtect package for you Any Street Any Town, YX, A Personal Excess Liability Policy (PELP) can also be included to increase your protection. Reach out today to discuss how we can customize a GrandProtect package for you Any Street Any Town, YX, <Agent First Name Last Name> <Agent Phone Number> <Agent Address> <Agent First Name Last Name> <Agent Phone Number> <Agent Address>

3 L [exp1120][xCA,MA] 2017 MetLife Auto & Home 1. Higher optional limits available. 2. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional Identity Theft Expense and Resolution Plus endorsement for an additional premium. Ad/flyer Use this piece to get the word out through local publications or as a handout at a local event. It is available in color or B&W and in various sizes depending on your needs (states excluded: CA, MA). Approach letter Introduce GrandProtect to prospects and customers with this short, customizable approach letter. As with the postcards, don t forget to follow up with a phone call. (States excluded: CA, MA) Simplify your insurance. Simplify your life. [Current Date] [Addr1] [Addr2] [Addr3] [Addr4] [Street Address] [City, ST ZIP] [Agency Name] [Agent Name] [Var Title]: [Var Field] [Var Title]: [Var Field] [Var Title]: [Var Field] [Var Title]: [Var Field] future with confidence with GrandProtect Dear «Dr./Atty./Mr./Ms./Mrs./Miss» «FirstName» «LastName», As you savor what you ve accomplished so far and look ahead to the future, you want to be able to plan without worry. We can help you do that with a MetLife Auto & Home GrandProtect policy package. So often, life is better when you keep it simple. Of course, We re here for you. that can be difficult as your assets and responsibilities grow. <Agent Firstname LastName> MetLife Auto & Home representatives are ready to help by covering your most valuable possessions in one convenient <Agent Phone Number> GrandProtect policy package with just one bill and one <Agent Address> deductible. 1 GrandProtect can cover it all, including: Homes (including vacation Boats homes, condos, motor homes, Personal property such as and rental properties) heirlooms, high-value jewelry, collections, art, etc. A Personal Excess Liability Policy (PELP) can also be included to increase your protection. 1. The one deductible feature is not available in North Carolina. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Fire & Casualty Company, Economy Premier Assurance Company, Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. What you need to know GrandProtect provides higher levels of coverage than many other insurance options and can protect all of your most valuable possessions in one convenient package. That includes: Autos RVs Homes (including vacation homes, condos, motor Boats homes, and rental properties) Personal property such as heirlooms, high-value Motorcycles What you need to do Simply contact me to discuss your needs. I can answer any questions you have and customize a GrandProtect package for you that will ease your mind and help protect your family s way of life. I look forward to speaking to you soon. You can always rely on me to help you make the best decisions about your insurance coverage. We re here to help You can reach me by: Phone: «phone_num», ext. «phone_ext» « _addr» Fax: «fax_num» Sincerely, [Include a picture or stamp of your signature. If you are physically signing this letter, change the paragraph spacing for the «Name» field to "24 point above" before printing.] «name» «title» P.S. Since GrandProtect covers everything in one package with just one bill and one deductible 1, it can simplify your life while providing you with the superior coverage you need. I can tell you about several other GrandProtect features I know you ll appreciate when we talk. Page 1 of 2 Comparison guides Several easy-to-read comparison guides are available that can help you highlight the benefits, features and value of GrandProtect for customers by comparing it to their current products or our standard and platinum homeowners products (states excluded: CA, MA, NC). A NC only version is also available. Homeowners (MPL ) Standard and platinum homeowners (MPL ) Condo (MPL ) Renters (MPL ) Auto (MPL ) North Carolina (MPL ) Homeowners Insurance Get the superior protection you need along with the convenience you want. We invite you to compare your insurance options and decide what coverage fits your needs best. One proven solution for all your coverage needs. At MetLife Auto & Home, we understand what it s like to have others depend on you. We can ease your mind and help you protect your family s way of life with a GrandProtect policy package. GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient policy package. The information below provides a quick look at some GrandProtect features we think you ll really appreciate. The Total Advantage One Provider One Agent One Policy Package GrandProtect Home Advantages Blanket Property Limit Unlimited Dwelling Replacement Cost Coverage Identity Protection Services plus expense reimbursement Special Landlord Coverages Special Personal Property Coverages GrandProtect Auto Advantages: Worldwide Liability Coverage Rewards for Claim-Free Drivers Replacement Cost for Total Losses Replacement Cost for All Damaged Parts Enhanced Rental Car Damage Coverage Homeowners Insurance Coverage Comparison Worksheet Coverage Feature GrandProtect Home Your Current Homeowners Policy Unlimited Dwelling Replacement Cost Coverage Replacement Cost on Contents Blanket Property Limit Location Level Property Limit On Premises: $2,500 Business Property1 Off Premises: $500 Personal Use: No Sublimit Computers Business Use: $5,000 Identity Protection Services at No Extra Cost2 Identity Theft Expense Up to $25,000 for Reimbursement Expenses Theft of Jewelry, Watches and Furs1 $5,000 per Category Reasonable Expenses When Lock Replacement Key is Stolen Loss Assessment1 $10,000 with $250 Deductible Additional Living Expense: Time Limit Two Years. Loss of Use Loss of Rental Income: Time Limit 12 Months Memorabilia1 $10,000 One Renewal Date One Bill Other Notable Advantages Superior Customer and Claim Service Increased Personal Excess Liability Limits Excess Uninsured/Underinsured Motorist Coverage Ordinance or Law Coverage in Blanket Property Limit Silverware $10,000 Sewer, Sump Pump and Drain Back $10,000, $1,000 Up Coverage1 Deductible for a Back up Loss Only Special Recreational Vehicle Coverages Special Valuables Coverage Rented Watercraft Bodily Injury/Property Damage Liability: Damage to Rented Watercraft: Up to $25,000, No Deductible Newly Acquired Watercraft and Equipment $25,000, No Deductible Personal Injury Liability Auto Home Landlord s Rental RVs Boat Personal Excess Liability

4 Searching on the Marketing Center To find GrandProtect marketing materials that you can download and send electronically, go to the Marketing Center. These materials include an e-brochure, ad/flyer and approach letter. This site also makes it easy to conduct a postcard mailing as well. There are a couple ways to find materials on the Marketing Center. Take a look below. Option 1 Select the + ComboSM box on the landing page, then click Learn More. SEARCH MARKETING MATERIALS Marketing Activity GrandProtect Marketing Tool Submit Special Coverag Auto Insurance Savings on your deduct Replacement Cost for T Replacement Cost for A Enhanced Rental Vehicl Worldwide Liability, Me Physical Damage 1. New York drivers must p 2. This does not apply to a include Comprehensive 3. Subject to deductible. T Special Services Option 2 Select GrandProtect from the drop down menu under Search Marketing Materials, then hit Submit. Driver Safety and Teen Guaranteed Auto Repa Identity Protection Ser Document Replaceme 4. Not available in all state 5. Identity Protection Serv Identity Theft Expense Special Valuables Valuable Items Blanket Note: To filter by material type, use the Marketing Tool drop down before hitting Submit. Motor Homes,6 Ca Liability Coverage Medical Expense Cove Uninsured/Underinsure Collision Coverage Comprehensive Covera 6. MetLife Auto & Home c Boat Insurance Liability Coverage Medical Expense Cove Uninsured/Underinsur Property Coverage Emergency Services Marine Salvage Opera Hurricane Warning Pro Personal Excess Li Extensive Coverage Legal Defense Costs Excess Uninsured/Und This information, althoug replace any provision of t read your policy carefully MetLife Auto & Home Casualty Insurance Co Property and Casualty rates, discounts, and p licensed in Minnesota.

5 1. Earthquake and volcanic eruptions are excluded. The one deductible feature is not available in North Carolina. 2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must include Comprehensive Coverage. Subject to deductible. 3. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional Identity Theft Expense and Resolution Plus endorsement for an additional premium. MPL (1017) L [exp1120][xCA,MA] 2017 METLIFE AUTO & HOME 1. Higher optional limits available. 2. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional Identity Theft Expense and Resolution Plus endorsement for an additional premium. On the PaperStore Brochure For your next trade show or local event, be sure to order a supply of brochures to distribute to attendees. (MPL ; states excluded: CA, MA) One proven solution for all your coverage needs. So often, life is better when you keep it simple. Of course, that can be difficult as your assets and responsibilities grow. We can help you keep things under control by protecting all of your most valuable possessions with one GrandProtect policy package. GrandProtect can cover it all, including: Homes (including vacation homes, condos, motor homes, and rental properties) Personal property such as heirlooms, high-value A Personal Excess Liability Policy (PELP) can also be included to increase your protection. Take a look inside to learn more about GrandProtect s features and benefits, then contact your MetLife Auto & Home representative to put GrandProtect to work for you. Experience you can rely on. We know how important it is to speak to someone fast when you have questions or need assistance. If you ever have to file a claim or discuss an important matter about your coverage, you can call us toll-free from anywhere in the country at A caring, knowledgeable professional will be available to provide you with personalized service anytime, day or night. MetLife Auto & Home is one of the nation s leading personal lines insurance groups, insuring more than 4 million autos and homes, and is affiliated with MetLife. For more information, visit or contact your local representative. Get the superior protection you need along with the convenience you want. Features that make all the difference. Simplify your insurance. We re here for you. At MetLife Auto & Home, we understand what it s like Since GrandProtect protects all your personal property in Your MetLife Auto & Home representative is ready to to have others depend on you. We can ease your mind one package, it makes life easier for you, especially if you help you meet your current and future responsibilities and help you protect your family s way of life with a have a lot to protect. by providing you with an insurance review to make GrandProtect policy package. sure your coverage is complete and up-to-date. This One bill All of your personal insurance coverages are is particularly important if you ve experienced an GrandProtect provides more coverage than many other combined on one easy-to-track billing statement. You also important life event such as moving to a new home or insurance options and can protect all of your most valuable get your choice of flexible payment options. changing jobs. Based on your current situation, we can possessions in one convenient policy package. The customize a GrandProtect policy package for you. chart below provides a quick look at some GrandProtect One deductible GrandProtect can save you money features we think you ll really appreciate. since you pay only one deductible for any one loss even Contact your local representative today to discuss if more than one type of property is damaged. If you had GrandProtect and how it can help you. You can also separate policies for each type of coverage, you would learn more at typically pay separate deductibles1. A GrandProtect policy package can protect everything from your homes and rental One trusted company There s nothing quite like the peace of mind that comes from working with a company properties to your vehicles and valuables. you know you can count on to be there when you need it. What you can expect from GrandProtect. Feature What it means to you MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Blanket Property Limit Full Replacement of Damaged Assets Worldwide Coverage Identity Protection Services plus reimbursement 3 No reason to worry about coverage limits on your home. We combine policy limits for your dwelling, private structures and personal property coverage so you have one total limit to use when you need it. We ll make you whole. With GrandProtect s full replacement cost coverage on your autos 2, your homes and most possessions, we ll repair or replace covered possessions with no deduction for depreciation. GrandProtect travels with you wherever you go. You ll receive worldwide auto liability, medical expense and personal liability protection, plus global coverage for your personal property. You re protected against one of today s fastest growing crimes. An experienced team of Identity Protection Specialists is always available to assist you to identify problems and resolve issues. This feature also provides expense reimbursement up to $25,000 and credit card protection up to $10,000. Comparison guides When meeting with customers, use our handy comparison guides to point out the benefits, features and value of GrandProtect. These guides make it easy to compare GrandProtect to a customer s current products or to our standard and platinum homeowners products (states excluded: CA, MA, NC). A NC only version is also available. Homeowners (MPL ) Standard and platinum homeowners (MPL ) Condo (MPL ) Renters (MPL ) Auto (MPL ) North Carolina (MPL ) Homeowners Insurance Get the superior protection you need along with the convenience you want. We invite you to compare your insurance options and decide what coverage fits your needs best. One proven solution for all your coverage needs. At MetLife Auto & Home, we understand what it s like to have others depend on you. We can ease your mind and help you protect your family s way of life with a GrandProtect policy package. GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient policy package. The information below provides a quick look at some GrandProtect features we think you ll really appreciate. The Total Advantage One Provider One Agent One Policy Package GrandProtect Home Advantages Blanket Property Limit Unlimited Dwelling Replacement Cost Coverage Identity Protection Services plus expense reimbursement Special Landlord Coverages Special Personal Property Coverages GrandProtect Auto Advantages: Worldwide Liability Coverage Rewards for Claim-Free Drivers Replacement Cost for Total Losses Replacement Cost for All Damaged Parts Enhanced Rental Car Damage Coverage Homeowners Insurance Coverage Comparison Worksheet Coverage Feature GrandProtect Home Your Current Homeowners Policy Unlimited Dwelling Replacement Cost Coverage Replacement Cost on Contents Blanket Property Limit Location Level Property Limit On Premises: $2,500 Business Property1 Off Premises: $500 Personal Use: No Sublimit Computers Business Use: $5,000 Identity Protection Services at No Extra Cost2 Identity Theft Expense Up to $25,000 for Reimbursement Expenses Theft of Jewelry, Watches and Furs1 $5,000 per Category Reasonable Expenses When Lock Replacement Key is Stolen Loss Assessment1 $10,000 with $250 Deductible Additional Living Expense: Time Limit Two Years. Loss of Use Loss of Rental Income: Time Limit 12 Months Memorabilia1 $10,000 One Renewal Date One Bill Other Notable Advantages Superior Customer and Claim Service Increased Personal Excess Liability Limits Excess Uninsured/Underinsured Motorist Coverage Ordinance or Law Coverage in Blanket Property Limit Silverware $10,000 Sewer, Sump Pump and Drain Back $10,000, $1,000 Up Coverage1 Deductible for a Back up Loss Only Special Recreational Vehicle Coverages Special Valuables Coverage Rented Watercraft Bodily Injury/Property Damage Liability: Damage to Rented Watercraft: Up to $25,000, No Deductible Newly Acquired Watercraft and Equipment $25,000, No Deductible Personal Injury Liability Auto Home Landlord s Rental RVs Boat Personal Excess Liability

6 Searching on the PaperStore The PaperStore is the site to visit if you need a printed supply of GrandProtect brochures or comparison guides. Once there, click on Click Here to Place an Order. Next, insert the MPL# for the item you would like under Item # and click Search. On Hearsay Social Social media posts Your customers and prospects can get information from many sources, so it only makes sense to approach them from every possible angle. That includes social media. We have created pre-approved posts with photos you can use to promote GrandProtect on your social media business pages. Searching on Hearsay Social After logging in, use the Search Bar to type in and search for GrandProtect. New Post GrandProtect For more information about GrandProtect, please contact your Regional Sales Manager. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI. L [exp0521][xCA,MA] 2018 MetLife Services and Solutions, LLC

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