The Travelers personal insurance difference: Outstanding coverage, service and savings combined

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12 CLAIM SERVICE: Ready to help. Need help? We re all over it. All over the U.S. We re fast, we re fair and we re ready. Easy contact. We have more than 12,000 claim professionals and more than 7,000 network auto repair and auto glass shops across the country. We settle your claim quickly. And when widespread damage occurs due to events like tornadoes or hurricanes, you can count on Travelers catastrophe teams to be on the scene immediately to help put your life back in order quickly. Rapid response. Travelers claim professionals deliver prompt, accurate inspections, in most cases within 48 hours. Many claims are settled on the spot with immediate payment. One-stop auto repair option at ConciergeCLAIM centers: on-site estimates, rental arrangements and repairs. COMMITMENT: Excellence. Travelers is committed to excellence; it s how we conduct business every day. A 150-year history of innovation. First to offer car insurance in the United States. First to create mobile rapid-response claim vehicles. First to have manned call centers. We know insurance, and we re ready to put our experience to work for you. Travelers gives back to the community through sponsorships, volunteerism, and contributions. Our commitment to local communities enables us to better understand the needs of our customers. There for you. Through the years, people know we come through. Just ask your independent agent. Make sure you get solid coverage from a company that s been around the block a few times. Or, in our case, thousands of times. Travelers stands out from other carriers with flexible coverage options. Auto Options 3 Repair or replacement collision coverage 3 Auto loan and lease protection 3 Extended transportation expense 3 Auto death indemnity coverage 3 Towing and labor charge coverage 3 Flexible combined single limit option 3 Six- or 12-month policy Home Options 3 Additional replacement cost coverage 3 Replacement cost contents coverage 3 Valuable items plus; higher limits for jewelry and furs 3 Water back-up of sewers or drains 3 Assisted living care coverage 3 Identity theft protection 3 Motorized golf cart coverage travelers.com A.M. Best s rating of A+ applies to certain subsidiaries of the Travelers Companies, Inc. that are included in The Travelers Insurance Companies pool; other subsidiaries are separately rated. For a listing of companies rated by A.M. Best and other rating services visit travelers.com. Ratings listed herein are as of May 10, 2012, are used with permission, and are subject to changes by the rating services. For the latest rating, access ambest.com. Travelers 2012 national personal and business insurance auto and property policyholder claim surveys. Customers always have the right to choose where their vehicle is repaired. The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy. For an actual description of all coverages, terms and conditions, refer to the insurance policy. Coverages, discounts and other features are subject to individual insureds meeting our underwriting qualifications and availability. Not all features available in all areas The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. PL CW New 3-13