Company Profile. Company Profile

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1 Company Profile

2 As a leading Destination Management Company in the region, no one knows the secrets of Arabia better than Desert Adventures. We offer you the best insight view of the most traditional, charming and modern places of the United Arab Emirates, Oman, Jordan, Qatar and the Kingdom of Bahrain. Desert Adventures is part of Kuoni Group s Destination Management division, and it employs over 250 dedicated and multilingual staff from 28 different nationalities servicing thousands of happy travelers daily. Our modern fleet of luxury vehicles with our highly trained drivers grants the safety and comfort to all our guests. We are determined to continue on the same path and deliver personalised, reliable and high quality professional services to all our guests and business partners and follow our vision to showcase Arabia as one of the most exciting destination in the world. Mission: To be a distinguished destination management company with a local expertise within a global network, that provides personalised, reliable and high quality professional services to all our clients. We are inviting you on a journey to Arabia and we hope you will find it interesting and enjoyable. Vision: To showcase Arabia as one of the most exciting destinations in the world.

3 Milestones 1997 Desert Adventures was established in UAE with its head office in Dubai 2004 Desert Adventures sets up its branch office in Abu Dhabi 2005 Desert Adventures opens its Oman branch office in Muscat 2008 Kuoni Travel Holding Ltd. acquires Desert Adventures 2010 Desert Adventures establishes its Jordan branch office in Amman 2012 Desert Adventures acquires Reem Tours 2013 Desert Adventures goes through a restructure to follow the other KDM units in Asia, Africa & India Awards World Travel Awards World s Leading Destination Management Company for fourth consecutive year Starwoods Hotels and resorts Leading travel partner 2013 Atlantis, Fairmont Hotel and Al Raha Beach Hotel: Performance Excellence Award 2013 Hatta Fort Hotel and Jebel Ali Beach Hotel: 2nd and 3rd Best Producer Awards 2013 Le Meridien, Ramada, Grand Hyatt, Jumeirah Hotels and Hilton Worldwide: recognition for consistent performance

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5 SERVICES From pre-decided packages to tailor-made as per the client s need; from airport meet & greet to your transport requirements during your stay, Desert Adventures takes special interest in making the vacation exciting and stress free at the same time. Leave it to us and we will ensure that every intricate detail is taken care of. Not only do our tours and excursions ensure that our guests are well looked after but also that their visit to UAE is made worthwhile. Whether it is a group visiting us or a VIP, we recognise and appreciate the needs of each and every guest. Let us know your requirements and then sit back and relax, we will make sure you have the perfect time here. AIRPORT SERVICES & TRANSFER Our genuine Arab hospitality starts at the airport with arriving guests met by our easily identifiable airport staff. Our well-trained and multilingual airport team caters to every customer s expectation, offering friendly and efficient service. Our Meet & Assist services can meet every guest s requirement. Guests are met, welcomed and presented with our Welcome Package in the arrival meeting and then escorted to their transfer vehicle.

6 HOTELS Whether you are on your honeymoon, a family vacation or a business trip, Desert Adventures provides you with the best options for hotels suitable to your need. From carefully selected 3, 4 & 5 star hotels, from city business hotels to beach resorts, there are more than 500 optionsto choose from, to make your stay relaxing and memorable. We provide you with selected hotels best in their respective categories that will add to your perfect getaway.

7 PACKAGES & ROUNDTRIPS Our packages are designed to give you a complete experience from the moment you set foot in the Middle East until you bid us farewell. We recognize that not every one visiting Arabia is here for the same reason and therefore, we have customized our packages to meet your needs. You can choose from the many options: Stopover Packages VIP Programs Sports, Events & Extreme Family Wellness Shopping Honeymoon and anniversaries Be our guest

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9 TOURS & SAFARIS Whether you re looking for a Bedouin-inspired desert safari or family fun at some of the Middle East s largest theme parks, Desert Adventures has one of the largest selections of excursions in the region. Each trip can be tailored to suit your personal preference and budget, making every experience unique and unforgettable. Book a day kayaking around Abu Dhabi s protected mangroves region, reserve a spot on a luxury yacht in Ras Al Khaimah, or take in the modern landscape and cultural sites of Dubai. This is just a taste of what we have to offer. All excursions are conducted by professional and licensed guides in the following languages: English, German, Russian, French, Italian, Spanish, Portuguese, Czech, Chinese and Japanese. With over 100 excursions ranging from cultural to sporty, you are sure to have the trip of your dreams.

10 TAILOR MADE Our travel consultants, experts of United Arab Emirates will be delighted to assist you with your specific needs and requirements. If you are looking for experiences which are not a part of our designed packages, such as a night in the desert or a trek in Musandam, our team of professionals will design special programs according to your interests, budgets and lifestyles. Needless to say, you will benefit from our concierge service and assistance throughout your clients stay. With Desert Adventures, you are entitled to a personalized relationship and customized services. Let us make your experience special! EXPLORE Our programs take individual and small group travel to a new level. They are for travellers who don t want to experience what everyone else already has. Be it an architectural tour or our very special Behind the Scenes tour, we have something for every one. Our Out of the Ordinary packages are designed for the seekers of a truly authentic travel experience in the great outdoors, of local customs and charming hospitality; flavorful traditional cooking, stimulating art and intriguing architecture.

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12 LEISURE GROUPS The basic success of a well-organized company lies in marketing, sales, good customer relation management and ensuring that the product is well tuned at all time. Our Leisure Groups Team accentuates creativity and flexibility in working with travel professionals. Our multicultural team has the depth of talent necessary for large national programs, yet small enough to provide that personal touch and high level of client satisfaction. Our team strives to provide you with everything necessary to make your vision come to life.

13 GOLFING Our programs are custom-made for golfers who want to discover both the destination and the truly unique golf experience that the United Arab Emirates provides. The United Arab Emirates boasts a strong portfolio of world-class courses 15 to choose from 10 in Dubai, 3 in Abu Dhabi and 2 in Ras Al Khaimah. With its favourable climate, beautiful beaches and unique hospitality, the United Arab Emirates has all it takes for a wonderful golfing experience.

14 Meet the team Yasser Noman CEO Desert Adventures Zeid al Masri Head of Operations Kashmira Commissariat Head of Fulfillment Hikmat Harmouch Head of Markets CIS/ CEE/ME Elena Komarnytskaya Head of Product & Marketing Susan Joehri Head of Markets ROW Christin Freyer Head of Groups Our Offices Dubai, UAE (Head Office) P.O. Box Dubai Tel : Fax : info@desertadventures.ae Abu Dhabi, UAE P.O. Box Abu Dhabi Tel : Fax : abudhabi@desertadventures.ae Muscat, Oman P.O. Box 809, Muscat Tel : Fax : jamal@desertadventures.co.om Amman Jordan P.O. Box 3688, Amman 11821, Jordan Tel : Fax : info.jordan@desertadventures.com Qatar & Bahrain Tel : Fax : qatar@desertadventures.ae bahrain@desertadventures.ae