Working Women in the MENA

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1 Working Women in the MENA December 2017

2 Objectives The Bayt.com Working Women in the Middle East Survey explores the status of working women in the Middle East and North Africa (MENA) Among other key insights, the survey analyzes the perceptions of women in the region when it comes to equality at work It also looks into their motivations for employment, challenges faced at work, as well as career and life ambitions 2

3 Section 1 RESEARCH METHODOLOGY

4 Sample definition All respondents were working females Age Aged 18 years and above Nationalities GCC Arabs, North Africans, Levantines, Westerners, Asians, Others Country of Residence GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain Levant: Lebanon, Jordan North Africa: Egypt, Morocco, Algeria, Tunisia Data Collection All data was collected online. Fieldwork was done from October 26 th to November 26 th The total number of respondents achieved was

5 Section 2 RESPONDENT PROFILE

6 Respondent Profile (1/4) GENDER NATIONALITY Gulf 8 North African 35 Levant 26 Westerner 2 100% Asian Other 8 20 AGE GROUP WORKING STATUS Average yrs Below 25 years 26 to 35 years 36 to 45 yeaers Above 46 years Working full time (30 or more hours per week) 12 4 Working part time (8 to 29 hours per week) Working part time (Less than 8 hours a week) COUNTRY OF RESIDENCE UAE Egypt Saudi Arabia Algeria Jordan Morocco Lebanon Qatar Tunisia Kuwait Oman Bahrain 6 Base: All respondents (n=4053)

7 Respondent Profile (2/4) YEARS OF WORK EXPERIENCE TOP 10 INDUSTRIES Average 8.86 yrs Education/Academia 17 Less than 1 year 1-2 years 3-4 years 5-6 years 7-8 years 9-10 years years More than 12 years Other Private Sector Healthcare/Medical Services 10 9 SECTOR Private sector Multinational company 23 Advertising/Marketing/Public Relations 6 Private sector Large local company Private sector Small or medium local company Engineering/Design 5 Private sector Self-owned company/ business owner 4 Banking/Finance 5 Private sector Self-employed professional 2 Private sector Family-owned company (your family) 0 Hospitality/Recreation/Entertainment 4 Private sector Family-owned company (others) Private sector Other 4 9 Commerce/Trade/Retail 4 Public or government sector Semi-government/Quasi-governmental company 5 15 IT/Internet/e-commerce 4 Charity or voluntary sector Other 2 6 Business Consultancy/Business Management/Management 4 7 Base: All respondents (n=4053)

8 Respondent Profile (3/4) NO.OF YEARS IN CURRENT COMPANY TOP 10 POSITIONS Average 4.2 yrs Entry/Junior Level (Coordinator, Analyst, Executive) Less than 1-2 years3-4 years5-6 years7-8 years year years More than 10 years Mid-level (Senior Executive, Assistant Manager) 44 Managerial Level (Account Manager, Senior Manager, Director) 19 Executive Level (Vice President, Managing Director, CEO) 3 8 Base: All respondents (n=4053)

9 Respondent Profile (4/4) PERSON WHO CONTRIBUTES MOST TO THE HOUSEHOLD INCOME MONTHLY INCOME LEVEL Under US$ 200 per month US$ per month Male Female Contribution is split equally between a male and female member Don t know / Cant say US$ 501-1,000 per month US$ 1,001-2,000 per month MARITAL STATUS US$ 2,001-3,000 per month US$ 3,001-4,000 per month US$ 4,001-5,000 per month US$ 5,001-6,000 per month 3 2 Single / Never married Married without children Married with children Divorced / Widowed etc. without children Divorced / Widowed etc. with children US$ 6,001-7,000 per month US$ 7,001-8,000 per month 1 1 NO.OF CHILDREN US$ 8,001-9,000 per month 1 US$ 9,001-10,000 per month US$ 10,001 15,000 per month More than US$ 15,000 per month 0 One Two Three Four More than four Don t want to reveal 9 9 Base: All respondents (n=4053)

10 Section 3 EXECUTIVE SUMMARY

11 Summary and key results (1/5) Reasons for working & Future aspirations Financial independence emerges as the top reason for working (59%) followed by the ability to support / financially contribute to the household (50%) Working in mix gender environment Overall, 88% of respondents work in a mix gender environment (together and segregated )except for Saudi Arabia where the proportion of mixed gender workplace is lowest (72%) 68% claim to be comfortable in a mix gender environment with only 5% expressing their discomfort in working with male colleagues. The comfort factor is highest in Lebanon (82%) while its lowest in Oman. 74% of the respondents currently have male managers. Interestingly, when asked about future preference, only 3% prefer to have female manager while 24% prefer to have male managers & 73% have no preference 11

12 Summary and key results (2/5) Gender Equality at work place Overall, a majority females feel that they are treated at par with their male colleagues while around a third feel that males are given preferential treatment over females. In general, females feel much stronger gender bias when it comes to remuneration, career progression and even during recruitment and in terms of benefits. They perceive less discrimination in regards to working hours and advice and support, as well as training and development 65% of respondents claim to work as much as their male colleagues while only 9% said that their work hours are less than their male counterparts. However, when it comes to salary only 46% perceive that they are at par with their male counterparts, while 34% feel that they get paid less. This perception varies by region where in North African countries like Algeria & Tunisia - majority feel at par with male colleagues, in GCC countries like UAE & KSA - females perceive that they are paid less than males. Similar trend but with lesser skew is observed for promotions & career progression, where 29% perceive to have lower chance of being promoted than their male counter parts and 57% feel its purely on basis of performance. Similar to salary trends, more females in Algeria, Lebanon and Tunisia feel its entirely based on performance while in KSA & UAE it s the other way around. 12

13 Summary and key results (3/5) Majority of the females (60%) said their company doesn t provide any special benefits to women per se with exception to Lebanon & Tunisia where they claim to have some additional benefits over male counterparts Employee welfare & fringe benefits Personal health insurance (47%), Paid maternity leave (40%) and Transport allowance/ assistance (34%) are the top 3 additional benefits provided by the employers. Although majority said that they get maternity leave, only 11 % expressed their satisfaction with the duration of leave with 27% expressing low levels of satisfaction. Half of the respondents surveyed (50%) claim that their company doesn t provide any paternity leave. 13

14 Summary and key results (4/5) Work life balance & future challenges Lack of good opportunities (57%), inability to upgrade professional skill set (41%), limited time for relaxation & socializing (36%), Concerns about healthy lifestyle (34%) and having a hard time motivating oneself to set personal goals (27%) are the top 5 challenges working women face currently in their life. When it comes to professional challenges, Less opportunity for promotions 44%, Stressful work environment 37%, Insufficient training & coaching 30%, Lack of job security - 29% and Lack of flexible work timings - 27% tops the list. Success in their career (49%) followed by a healthy lifestyle (42%) and travelling (36%) are the top drivers of respondents happiness. Majority (52%) of unmarried working women feel that their future marriage plan will affect their career choices. While those who are already married, 36% feel that their marital life has been positively impacted by their career choice while 19% said it had a negative impact. While among those who have kids, 54% feels that their decision to have children had impacted their career to a smaller or larger extent. 14

15 Summary and key results (5/5) Familiarity with Government policies 40% working women are very familiar and 50% are somewhat familiar with the labor laws of the country in which they work. Familiarity with laws is highest in Tunisia (54%) followed by Oman (49%) while being lowest in Egypt (30%) Overall, 22% of respondents reported that the labor laws are fair to women to a large extent and 55% said that they are fair to some extent. This perception is highest in Oman (41%) while its low in Egypt (12%) and Lebanon (7%). 15

16 Section 4 RESEARCH FINDINGS

17 Reasons for seeking employment Top 3 reasons women seek employment in this region are financial independence (59%), to be able to support / financially contribute to the household (50%) and to broaden perspectives on life (46%) To become financially independent 59 To be able to support/ financially contribute to the household 50 To broaden my perspectives on life 46 To make use of my education 42 To secure my family/ children s future 40 To be able to afford the luxuries and amenities associated with a modern lifestyle 32 To meet and socialize with new people I started working because I did not want to stay at home % Other reasons 17 Q. People like you have cited various reasons for seeking employment. Please select all those that apply to you. Base: All respondents (n=4053)

18 Workplace gender segregation The large majority of respondents (75%) reported having a mix of men and women working together in the same workplace. Significantly more respondents in KSA stated that they work in female only workplaces (35%) or in a workplace with the genders segregated (28%) We have a mix of men and women at the work place but in separate sections We have a mix of men and women working in the same workplace We only have women employees in my workplace Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. Which of the following best describes your workplace Base: All respondents ** Low base, Interpret with caution

19 Comfort level working in a mixed gender environment Overall, majority (68%) of women who work in a mixed gender environment are comfortable with this, with two fifths of all respondents (44%) reporting that they are extremely comfortable in a mixed gender environment. Only a small number of respondents (5%) are uncomfortable with mixed gender environments. Extremely comfortable Comfortable to some extent Neutral Uncomfortable to some extent Extremely uncomfortable Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. How comfortable are you working in a mixed gender environment? Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections ** Low base, Interpret with caution

20 Current work place gender scenario 74% of respondents working in a mixed gender environment report having a male manager at their current organization. Two thirds (73%) of respondents have no gender based preference for a manager. Current Manager Preferred Manager No preference regarding the gender of manager 74% 26% 24% 3% 73% Q. Your current manager is? Q. Would you prefer your manager to be? 20 Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections

21 Treatment of men vs. women at workplace Overall, the majority of respondents believed women and men are treated equally in the workplace across a variety of areas, including working hours, training and development, advice and support, recruitment and selection and benefits. However, 1 in every 4 respondents believe women are treated less favorably in terms of career progression, salary and benefits that they receive. = Men and women treated equally Men treated less favorably Women treated less favorably? Don t know / Cant say Recruitment and selection Career progression Advice and support Salary Benefits Working hours Training and development Q. Based on your experience, do you feel men and women in your workplace are treated equally in the following areas? Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections

22 Comparison of work hours In line with the overall feeling of workplace equality, the majority of the respondents (65%) reported working the same number of hours as male colleagues, while almost one in five (22%) reported working more hours than male colleagues. I work more hours than my male colleagues I work less hours than my male colleagues I work almost an equal number of hours as my male colleagues Don t know / Cant say Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. When it comes to working hours, which of the following statements best applies to you: Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections ** Low base, Interpret with caution

23 Comparison of salary to male colleagues in similar position Compared to 2016, it is interesting to note that the proportion of women surveyed who feel they receive less pay than male counterparts has come down to 34% from 50% in 2016 (Highest in KSA - 49%, though this too has reduced from 68% last year), compared to 46% who feel they receive the same. Only 3% of respondents feel they receive more pay than male counterparts. I feel I receive less pay than my male counterparts I feel I receive more pay than my male counterparts I feel I receive the same pay as my male counterparts Don t know/ Can t say Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. How do you feel your salary compares to those of your male colleagues in a similar position? Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections ** Low base, Interpret with caution

24 Comparison of promotions and career growth 29% of respondents believe women have lower chance of being promoted, while more than half of women surveyed (57%) believe promotions depend entirely on job performance and gender plays no role. Women in Tunisia, Algeria, Lebanon and Morocco were more likely to feel that gender plays no role in promotion decisions. Don t know/ Can t say Males have a lower chance of being promoted than their female counterparts Chances of receiving a promotion depend entirely on performance on the job and gender plays no role Females have a lower chance of being promoted than their male counterparts Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Pakistan Libya Iraq Other Base Q. When it comes to promotions and career growth, which of the following statements best applies to your organization? Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections ** Low base, Interpret with caution

25 Special benefits for women employees! The majority of respondents (60%) claim their employer provides no special benefits for women employees. However, respondents in Egypt (30%) are the most to say women employees receive some special benefits. Interestingly, women in Bahrain (8%) are more likely to claim that they receive many special benefits. There are no special benefits for women employees There are many special benefits for women employees There are some special benefits for women employees Don t know/ Can t say Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. Does your current employer provide any special benefits for women employees? Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections ** Low base, Interpret with caution

26 Perception of equality among male and female employee in the organization = Both males and females are treated equally Females are given preferential treatment Males are given preferential treatment? Don t know / Cant say 63% 5% 20% 12% System of appreciation, recognition or rewards in the organization = Appreciation is based on performance alone and not on gender Female employees get more appreciation than male employees Male employees get more appreciation than female employees? Don t know / Cant say 69% 2% 17% 12% Q. Which of the following statements describe your perception of equality among male and female employees in your organization? Q. In your opinion, which of the following best describes the system of appreciation, recognition or rewards in your organization? 27 Base: All respondents who said they have mix of men and women working in their workplace as well as those working in same workplace but in separate sections

27 Maternity leave in the organization Most women reported their organization gives between 2 to 3 months official maternity leave. However, when asked about their satisfaction level, only 11% were highly satisfied. On the other hand, 50% reported their company does not offer paternity leave to males. High level of Level of satisfaction satisfaction Don t know / Cant say 26 There is no official maternity leave Up to 1 month 1 to 2 months More than 2 but less than 3 months More than 3 but less than 6 months More than 6 months Don t know/ Can t say Low level of satisfaction 27 Neutral 36 Paternity leave in the organization There is no official paternity leave Up to 1 month 1 to 2 months More than 2 but less than 3 months More than 3 but less than 6 months More than 6 months Don t know/ Can t say Q. How many months of official maternity leave are women granted in your organization? Base: All respondents Q. How would you rate your satisfaction with the maternity leave and benefits available in your current job? Base: All respondents Q. How many months of official paternity leave are men granted in your organization? Base: All respondents

28 Various fringe benefits provided by the company Respondents report receiving a variety of company benefits: Personal health insurance (47%), Paid maternity leave (40%), Company transport / transport allowance (34%), Job related training (32%) and Family Health Insurance (23%) being the most prevalent. Personal health insurance 47 Paid maternity leave Company transport/ transport allowance Job-related training Top 5 fringe benefits Family health insurance 23 Flexible work timings 22 Housing allowance 20 Extended unpaid leave beyond standard maternity leave with job 15 None of the above 12 Option of working part-time 11 Option of working from home 8 Education allowance for children 7 Separate work areas for men and women Day care facilities Don t know/ Can t say Lactation rooms/baby care rooms % Other benefits Job sharing 29 Q. Which of the following does your company provide you with? (Select all that apply) Base: All respondents (n=4053)

29 Various challenges women face in their work environment Less opportunity for job promotions (44%), stressful and demanding work environment (37%), Lack / insufficient job training and coaching (30%), Lack of job stability / security (29%) and Lack of flexible work timings (27%) are reported to be the top 5 challenges women face in their work environment. Having said that, 18% of the respondents also reported discrimination to be one of the key challenges that they face. Less opportunity for job promotions 44 Stressful and demanding work environment Lack/ insufficient job training and coaching Lack of job stability/security Lack of flexible work timings Lack of benefits (medical, maternity, etc.) Top 5 challenges Discrimination 18 Pay gap with male counterparts 16 None of the above 16 Heavier workload than male counterparts Work demanding constant travel Limited opportunities to perform % Other challenges Unsympathetic management style 0 30 Q. As a woman, what are the challenges you face in your work environment? Please select as many as apply. Base: All respondents (n=4053)

30 Key challenges women face in their life When asked about key challenges in their life, difficulty in finding good job opportunities (57%), lack of opportunities to improve their professional skills (41%), not having enough opportunities to relax or socialize (36%), difficulty to live a healthy lifestyle (34%) and difficulty in motivating the self to set personal goals (27%) emerged as top 5. I find it hard to find good job opportunities 57 I lack opportunities to improve my professional skills I do not have enough opportunities to relax or socialize Top 5 challenges I find it hard to live a healthy lifestyle 34 I have a hard time motivating myself to set personal goals 27 I find it hard to balance work and family I have a hard time motivating myself to set professional goals I feel I am not connected enough within my industry % Other challenges None of the above 9 31 Q. And what are the key challenges you face in your life? Please select as many as apply. Base: All respondents (n=4053)

31 Drivers of happiness Results highlight the importance of career for many working women across the region, with having a successful career emerging as the main source of happiness (49%). Having said that, maintaining a good health is also critical to them, with 42% selecting good health as the second most important source of happiness, followed by travelling / visiting other countries (36%). Having a successful career Good health Travelling/visiting other countries Spending time with my family Making money Caring for my parents Being respected and liked by others Meaningful work Building a family Having time to relax Spending time with my friends Having fun None of the above % Top 5 drivers of happiness Other drivers 32 Q. What would make you feel happy in your life? Please select up to three of the following that would bring you the most happiness. Base: All respondents (n=4053)

32 Impact of having children on women s career 54% of respondents with children stated that their decision to have children has affected their career, at least to some extent. 41% do not believe that their career was affected at all by having children. Don t know/ Can t say 5% Total Not at all affected 41% Affected to a large extent 22% Affected to some extent 32% Q. To what extent has your decision to have children affected your career? 33 Base: All those with children

33 Influence of career choices on marital life The majority of respondents indicated that their career choices had either a positive effect (36%) or no effect ( 34%) on their marital life. On the other hand, almost 1 in 5 married women reported that their marital life has been negatively affected by the career choices (19%) Don t know/ Can t say 12% Total Positively 36% No effect at all 34% Negatively 19% Q. In what way has your marital life been affected by your career choices? ** Low base, Interpret with caution 34 Base: All those who are married

34 Impact of future marriage plans on career Over half (52%) of those surveyed believe their future marriage plans would affect their career choices, at least to some extent. While, 29% believe these plans will not affect their career choices. Total Don t know/ Can t say 19% It would affect them to a large extent 19% It would have no affect at all 29% It would affect them to some extent 33% Q. In your opinion to what extent would your future marriage plans affect your career choices? 35 Base: All those who are either single / never married

35 Top 3 benefits most important for working women Overall, the majority (57%) of respondents selected a higher salary as the most important benefit, one third (35%) stated that opportunities for long term career growth were also very important to them as were the flexible working hours (26%) and Health Insurance for the whole family (26%). Less travel and separate work areas for men and women appear to be significantly less important. Higher salary Opportunities for long-term career growth Flexible hours Health Insurance for whole family Opportunity to travel for work / business Job-related training Retirement benefits Equal and fair treatment of working women Accommodation or accommodation allowance Children s education allowance Option to work from home Longer vacations Paid maternity leave Extended unpaid leave beyond standard maternity leave with job guaranteed Separate work areas for men and women Less travel Don't know / Can't say Q. As a working woman, which THREE of the following benefits are most important to you? (Please select 3 answers) Base: All respondents (n=4053)

36 Familiarity with labor laws of the country Almost all (90%) respondents stated they have some familiarity with the labor laws of their country of residence, with two fifths (40%) claiming to be very familiar. Very familiar Slightly familiar Not familiar at all Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. How familiar are you with the labor laws of the country in which you work? Base: All respondents ** Low base, Interpret with caution

37 Extent to which the labor laws are fair to women Of those who are familiar with the labor laws, about three quarters (77%) stated that they are fair to women, at least to some extent. They are fair to large extent They are fair to some extent They are not at all fair Don t know/ Can t say Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. To what extent do you think that these labor laws are fair to women? ** Low base, Interpret with caution 39 Base: All those who are familiar with labor laws: 3636

38 Job interview discrimination among women 37% of the respondents have been asked questions in a job interview that made them feel discriminated against as women. This notion was highest in Egypt (46%) and Bahrain (46%). Yes No Don t know/ Prefer not to say Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. Have you ever been asked questions in a job interview that discriminates you as a woman? (For e.g. Are you planning to get married? Are you planning to have children?) Base: All respondents ** Low base, Interpret with caution

39 Ease of getting job in country of residence Majority of the respondents (57%) felt that job offers are based on experience / qualifications and gender plays no role in the decision. Don t know/ Can t say It is easier to get a job in my country of residence if you are male Job offers are based on experience/qualifications and gender plays no role in the decision It is easier to get a job in my country of residence if you are female Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. Which of the following statements do you believe is most accurate: Base: All respondents ** Low base, Interpret with caution

40 Extent to which women in their country of residence reached the same level of workplace equality as western countries 67% of the respondents reported that women in their country of residence have reached the same level of workplace equality as compared to working women in western countries, at least to some extent. To a large extent To some extent Not at all Don t know/ Can t say Total Algeria Bahrain Egypt Jordan Kuwait Lebanon Morocco Oman Qatar Saudi Arabia Tunisia UAE Other Base Q. Compared to working women in Western countries, to what extent have women in your country of residence reached the same level of workplace equality? Base: All respondents ** Low base, Interpret with caution

41 Thank you

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