2013 AT&T Business Continuity Study Results U.S. Trend Data

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1 2013 AT&T Business Continuity Study Results U.S. Trend Data

2 Methodology The 2013 results are based on a national sample of 500 online surveys among Information Technology (IT) executives in companies with over $25 million in annual revenue. The 2012 results are based on 504 online surveys among Information Technology (IT) executives in companies with over $25 million in annual revenue; 98% have revenues in excess of $25 million, and 2% represent government entities. The 2011 results are based on 401 online surveys among Information Technology (IT) executives in companies with over $25 million in annual revenue. The 2010 results are based on 530 online surveys among Information Technology (IT) executives in companies with over $10 million in annual revenue. The 2009 results are based on 502 online surveys among Information Technology (IT) executives in companies with over $25 million in annual revenue. The samples for 2009 through 2012 consisted of online surveys in selected market areas, e.g., Florida, Los Angles/Orange County DMA, New York DMA. The sample for 2013 consists of a national online survey which was not targeted to individual market areas.

3 Which of the following statements best describes your business s approach to business continuity planning? 6 55% 42% 48% 48% 38% 35% 19% 28% 26% 17% 15% 23% 21% 22% Always been a priority Been a priority in recent years Important but not a high priority 2% 1% 2% 2% 1% 1% 1% 1% 2% 1% Not important Don't know/none of these

4 Does your organization have a business continuity plan? 87% 86% 84% 83% 83% 6 9% 12% 3% 5% 6% 5% 7% Yes No Don't know

5 In the event of a disaster: 4% 4% 6% 6% 5% 2% 3% 3% 2% 2% 2% 3% 3% 2% 2% 2% 4% 4% 3% 3% 14% 9% 14% 13% 12% 11% 14% 11% 27% 19% 17% 25% 21% 41% 33% 43% 47% 45% Don't know 83% 87% 85% 85% 86% 86% 84% 87% 72% 78% 73% 76% 56% 62% 53% 49% 52% No Yes * Less than one-half of one percent (don t know) Do you have special arrangements for communicating with key executives, such as the CEO, CFO, etc.? Do you have or text messaging capabilities to reach employees outside of work? Do you have systems in place that enable most employees to work from home or remote locations? Do you have automated calling systems to reach employees by telephone or cell phone outside of work? AT&T 2012 Business Continuity Study

6 How would you characterize your IT budget for 2013? 6 54% 47% 43% 32% 38% 35% 35% 33% 32% 24% 16% 21% 26% Budget higher than previous two years Budget lower than previous two years Budget remained the same 1% 5% 2% 3% Don't know 3%

7 Are you investing in any new telecommunications technologies in 2013? 65% 72% 65% 6 26% 26% 22% 28% 16% 4% 8% 3% 6% 7% Yes No Don't know

8 How concerned is your organization about the trend toward increasing use of mobile networks and devices and its impact on security threats? 6 55% 54% 55% 44% 37% 33% 29% 23% 21% Very concerned Somewhat concerned 22% 15% 13% 11% Not very concerned 3% 4% 1% 1% 2% 1% 1% 1% 2% 2% Not at all concerned Don't know

9 Are cloud services a part of your corporate infrastructure today? % 6 51% 45% 44% 49% 36% Yes No Don't Know 2% 5% 6%

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