Britain s infrastructure

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1 Britain s infrastructure Public satisfaction and priorities October 2016 ben.marshall@ipsos.com chris.rigby@ipsos.com

2 Methodology These are the findings of the Infrastructure Index In total 18,517 interviews were conducted between 26 August and 9 September 2016 in 26 countries around the world via the Ipsos Online Panel system. In Britain, the sample was 1,001 adults aged Data are weighted to match the profile of the population. Where results do not sum to 100, this may be due to computer rounding, multiple responses or the exclusion of don't knows or not stated responses. Rounding may also be the reason why combinations e.g. % good differ from the sum of % very good + % fairly good. Full details are available at Deloitte Public service expectations August 2016 FINAL 2

3 Public lukewarm on Britain s infrastructure % Very satsified % Fairly satisfied % Neither/nor % Fairly dissatisfied % Very dissatisfied % Don't know I now want you to think about Britain s infrastructure By infrastructure I mean things we rely on like road, rail and air networks, utilities such as energy and water, and broadband and other communications Overall, how satisfied or dissatisfied are you with Britain s national infrastructure? 32 Satisfied Dissatisfied 36% 29%

4 Just above global average % very/fairly satisfied I now want you to think about [COUNTRY S] infrastructure. By infrastructure I mean things we rely on like road, rail and air networks, utilities such as energy and water, and broadband and other communications. Overall, how satisfied or dissatisfied are you with [COUNTRY S] national infrastructure? Global Saudi Arabia India Germany China France Japan Chile Great Britain Peru Poland USA Australia Canada Sweden Turkey Mexico Columbia South Africa Spain Argentina Belgium Russia South Korea Italy Brazil Hungary Base: 18,517 adults (online), 26 Aug-9 Sept

5 % Very/fairly satisfied Comparison vs GCI The World Economic Forum s Global Competitiveness Report assesses the competitiveness landscape of 140 economies, providing insight into the drivers of their productivity and prosperity. The chart below shows the GCI rating for infrastructure (1-7 where 7=best) plotted against the % very/fairly satisfied with national infrastructure from our survey. 70% 60% 50% 40% 30% 20% 10% Peru India Colombia Argentina Brazil Chile Poland Turkey Mexico South Africa Hungary China Russia Saudi Arabia USA Canada Sweden Australia Germany France Japan GB Belgium Spain Italy South Korea 0% Base: 18,517 adults (online), 26 Aug-9 Sept Global Competitiveness Index Infrastructure

6 Variation in ratings of different types % Very/fairly good % Fairly/very poor Water supply and sewerage These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Airports Motorway/major roads High speed broadband Local road network Rail (train/stations) Energy-generation infrastructure Nuclear to generate energy New housing supply Flood defences 27 55

7 Transport Three-quarters of the public, 75%, rate airports positively. The public are more positive about the motorway/major road network than the local road network Ratings are worst for rail infrastructure (track/stations); despite slightly higher levels of don t know relative to roads, a higher proportion rate rail infrastructure negatively. Deloitte Public service expectations August 2016 FINAL 7

8 Airports positive ratings % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Airports 59 Good Poor 75% 14%

9 The SRN 6 in 10 are positive % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB The motorway/major road network Good Poor 59% 34%

10 Local roads half are positive % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB The local road network Good Poor 49% 44%

11 Rail more negative than positive % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Rail infrastructure track/stations 30 Good Poor 43% 47%

12 Housing supply 59% of the public rate new housing supply as fairly or very poor in Britain. This includes 27% rating this as very poor. Other Ipsos MORI research has found a strong conviction that housing supply is inadequate in terms of quantity and quality. Deloitte Public service expectations August 2016 FINAL 12

13 Housing supply 6 in 10 are negative % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB New housing supply Good Poor 27% 59%

14 Environment & energy The public are more negative than positive about flood defences by a margin of 2:1. 42% are positive about energygeneration infrastructure (excluding nuclear), but 34% are negative, and 24% say they don t know. Even more, 34%, do not offer an opinion on nuclear infrastructure but, among those who do, the balance is more negative than positive. Deloitte Public service expectations August 2016 FINAL 14

15 Flood defences public negative by 2:1 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Flood defences Good Poor 27% 55%

16 Non-nuclear energy views more mixed % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Energy-generation infrastructure (excluding nuclear) Good Poor 42% 34%

17 Nuclear a third don t know % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Nuclear infrastructure to generate energy Good Poor 30% 35%

18 Other utilities 20% rate water supply and sewerage as very good, with a further 55% judging it fairly good. This makes this the top-rated infrastructure in Britain (although only just above airports). Broadband attracts worse ratings although the 34% very/fairly poor compares to 59% very/fairly good. Deloitte Public service expectations August 2016 FINAL 18

19 Water supply etc. good by more than 4:1 % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB Water supply and sewerage 55 Good Poor 76% 16%

20 Broadband more positive than negative % Very good % Fairly good % Fairly poor % Very poor % Don't know These next questions are about different types of infrastructure in GB. Please indicate how good or poor you rate the current quality of each one in GB High speed broadband Good Poor 59% 34%

21 Rail infrastructure weaker vs other G8 % very/fairly good These next questions are about different types of infrastructure. Please indicate how good or poor you rate the current quality of each one in [COUNTRY] Rail infrastructure track/stations Global China South Korea India Russia Japan France Turkey Germany Saudi Arabia USA Spain Australia Canada Belgium Great Britain Chile Poland South Africa Sweden Argentina Peru Italy Mexico Brazil Hungary Columbia Base: 18,517 adults (online), 26 Aug-9 Sept

22 But new housing supply weakest % very/fairly good These next questions are about different types of infrastructure. Please indicate how good or poor you rate the current quality of each one in [COUNTRY] New housing supply Global USA China Columbia India Saudi Arabia Turkey Chile Australia Canada France Belgium Japan South Korea Hungary Russia Peru Mexico Poland South Africa Germany Italy Argentina Great Britain Brazil Spain Sweden Base: 18,517 adults (online), 26 Aug-9 Sept

23 Attitudes 60% agree that we are not doing enough to meet our infrastructure needs, while 70% are of the view that investment in infrastructure is vital to future economic growth. Twice as many are comfortable with the idea of foreign investment in new infrastructure (42% against 20%) if it means that projects can be delivered more quickly. At the same time, though, 67% justify delays to infrastructure projects if it means that local communities views can be heard properly. Deloitte Public service expectations August 2016 FINAL 23

24 Attitudes push in different directions % Strongly/tend to agree % Strongly/tend to disagree To what extent do you agree or disagree? Investing in infrastructure is vital to GB's future economic growth Local communities' views on plans for infrastructure should be heard properly, even if it means delays As a country we are not doing enough to meet our infrastructure needs 8 60 GB has a poor record at getting national infrastructure projects right I'm fine with foreign investment in new infrastructure in GB if it means it gets built more quickly 20 42

25 Sense that not doing enough % Strongly agree % Tend to agree % Neither/nor % Tend to disagree % Strongyl disagree % Don't know To what extent do you agree or disagree? As a country we are not doing enough to meet our infrastructure needs Agree Disagree 60% 8%

26 Infrastructure vital to growth % Strongly agree % Tend to agree % Neither/nor % Tend to disagree % Strongly disagree % Don't know To what extent do you agree or disagree? Investing in infrastructure is vital to GB s future economic growth Agree Disagree 76% 2%

27 By 4:1 we have a poor record % Strongly agree % Tend to agree % Neither/nor % Tend to disagree % Strongly disagree % Don't know To what extent do you agree or disagree? GB has a poor record at getting national infrastructure projects right Agree Disagree 48% 12%

28 Local views matter % Strongly agree % Tend to sagree % Neither/nor % Tend to disagree % Strongly disagree % Don't know To what extent do you agree or disagree? Local communities views on plans for infrastructure should be heard properly, even if it means delays Agree Disagree 67% 6%

29 Plurality fine with foreign investment % Very satsified % Fairly satisfied % Neither/nor % Fairly dissatisfied % Very dissatisfied % Don't know To what extent do you agree or disagree? I m fine with foreign investment in new infrastructure in GB if it means it gets built more quickly Agree Disagree 42% 20%

30 Priorities Priorities for investment are housing supply (48% choose this from a list), flood defences (45%) and rail infrastructure (44%). 44% back Government borrowing money to fund investment in better/more infrastructure, with 16% opposed and 40% unsure either way. Deloitte Public service expectations August 2016 FINAL 30

31 Housing, flood defence, rail are top priorities New housing supply 48% Flood defences 45% Which of these types of infrastructure, if any, do you think should be made a priority for investment for GB? Rail infrastructure - track/stations The local road network Energy-generation infrastructure The motorway/major road network High speed broadband Nuclear infrastructure to generate energy 18% 44% 36% 33% 32% 32% Water supply and sewerage 17% Airports 14% Don t know 8% Other 2% None of these 1%

32 % Very/fairly good Summary: priorities vs ratings 80% 70% 60% Airports Water supply and sewerage High speed broadband The motorway/ major road network 50% 40% Energygeneration infrastructure The local road network Rail infrastructure 30% 20% Nuclear infrastructure to generate energy Flood defences New housing supply 10% 0% 0% 10% 20% 30% 40% 50% 60% 70% % Priority

33 More support borrowing than don t % Strongly support % Tend to support % Neither/nor % Tend to oppose % Strongly oppose % Don't know To what extent do you support or oppose the national Government in GB borrowing money to fund the building of more/better infrastructure? Support Oppose 44% 16%

34 Relatively more supportive of borrow-to- % strongly/tend to support build To what extent do you support or oppose the national Government in [COUNTRY] borrowing money to fund the building of more/better infrastructure? Global India Argentina Italy China Brazil Peru Columbia Great Britain Chile Australia Germany South Africa Belgium Poland Saudi Arabia Canada USA Sweden Mexico Russia Turkey France Spain Hungary South Korea Japan Base: 18,517 adults (online), 26 Aug-9 Sept

35 Summary Public accept case for investment in infrastructure. Wide variation in ratings of different types of infrastructure: new housing supply and rail among top priorities (new housing supply is especially weak by global standards). Public more comfortable than not with idea of foreign investment if it speeds progress. But also resistant to compromising proper hearing of local communities views.

36 Further information Ipsos MORI Infrastructure Ipsos MORI Infrastructure works with infrastructure leaders to provide community, customer, and stakeholder insights, supporting infrastructure design, delivery and marketing.

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