ADDENDUM #1 Questions and Answers

Transcription

1 November 26, 2018 RE: RFP ITEM: Mobile Ticketing System RFB: Closes: December 4, 2018, 4:00 PM MDT ADDENDUM #1 Questions and Answers Addendum #1 for Valley Ride/Valley Regional Transit Request for Proposal (RFP , Mobile Ticketing System) is hereby made part of the project requirements and contract documents for the referenced project. Please note, failure to acknowledge this Addendum does not relieve you from fulfilling the Addendum requirements. The following questions have been addressed and are now part of the procurement process: 1. Is there a preference on type of validation that is prepared? To start out with, we are most likely going to use visual validation. In time, we would like to move to a process that would not involve the driver. We would like proposers to outline different methods and include different solutions. 2. Is the farebox data provided in the RFP from calendar year or fiscal year? It is from our fiscal year 2018: Oct Sept 30, Please could you provide a breakdown of tickets sold by type? One Day Adult - 276,432 One Day Student/Senior/Disabled 3,661 One Day Universal Adult 351 One Day Universal Student/Senior/Disabled 45 $12 Stored Value Card 1349 $24 Stored Value Card Day Adult Day Adult Employer Day Student/Senior/Disabled Day Universal Adult 196

2 31 Day Employer Universal Pass Day Student/Senior/Disabled Universal Month Adult Local Month Employer Local 71 3 Month Student/Senior/Disabled Month Adult Universal 36 3 Month Employer Universal 23 3 Month Student/Senior/Disabled Universal Month Local Month Universal Please could you define what you would define as success leading to an extension beyond the initial 12 months? At a minimum a successful pilot would demonstrate a seamless/automated integration with current ridership systems, positive rider perception, and a reduction in the amount of cash collected on the bus. Ideally, the pilot will also result in increased in fare revenue, reduced dwell times at stops, reduced use of paper/plastic media (and their associated costs both in production and management), a clear path toward integration with other transportation options (Lyft, Uber, Bike Share, Scooters etc.), a clear path toward expanding use of mobile ticketing to employer and other types of fare contracts. 5. Does VRT have a budget to deploy mobile ticketing? If yes, could VRT make that figure available to bidders? No specific budget for mobile ticketing has been identified. 6. Please identify the number and type of vehicles in your fixed route fleet. 57 buses, which consist of full size buses Gillig, and New Flyers and cutaways El Dorado Aerotech, and Ford E The Minimum Service Standards (beginning on page 4) include a requirement to support reloadable tokens. Please provide a definition for this term. A reloadable token would be the same as a reloadable smart card or similar fare media. 8. Please confirm if VRT has an operating cellular modem on its fixed route buses. 9. Yes. 10. If confirmed, please provide: The make and model of the modem Yes. Cradle Point IBR 1100 s

3 A confirmation that the modem and its data plan may be used by the new Mobile Ticketing System Yes, the modem and data plan can be used. A confirmation that there is at least one open Ethernet port available on the modem for use by the new Mobile Ticketing System Port availability vary by bus and additional switch may be required for connectivity. A brief description of the current data plan associated with the modem including, at a minimum, the cellular network provider and number of megabytes or gigabytes of data transfers allowed monthly. Data plans are unlimited, plans are in place to separate rider data usage and bus systems The type and location of the antenna(s) attached to the modem.- Modems have both 3G and 4G antennas, location varies by bus. Some buses have roof mount antennas and others received connectivity inside of modem housing. *Some routes have intermittent connectivity depending on area. 11. The instructions for submission of a price proposal (page 6) requires bidders to propose pricing for a one-year period. Please confirm if proposed agreement will be for one year and if pricing should include options for future renewals The proposed agreement will be for a one year pilot, but pricing should include options for future renewals. 12. Please provide a breakdown of the ridership by payment method (e.g. cash, stored value card, Adult 31-Day Pass, Student/Senior 31-Day Pass) for your fixed route service One Day Adult - 122,191 One Day Student/Senior/Disabled 155,189 One Day Universal Adult 1,400 One Day Universal Student/Senior/Disabled 1,072 $12 Stored Value Card 10,767 $24 Stored Value Card 30, Day Adult 88, Day Adult Employer 7, Day Student/Senior/Disabled 131, Day Universal Adult 6, Day Employer Universal Pass 6, Day Student/Senior/Disabled Universal 4,039 3 Month Adult Local 22,802 3 Month Employer Local 4,097 3 Month Student/Senior/Disabled 16,970

4 3 Month Adult Universal Month Employer Universal 2,038 3 Month Student/Senior/Disabled Universal Month Local - 10, Month Universal 6,411 Employer ID 3,515 Cash $224, Please provide a breakdown of your last fiscal year s sales of prepaid fare products (e.g. stored value cards, Adult 31-Day Passes, Adult Three-Month Passes, Employer Passes) One Day Local Adult $552,864 One Day Local Student/Senior/Disabled $3661 One Day Adult Universal $2106 One Day Student/Senior/Disabled $135 $12 Stored Value Card $13,490 $24 Stored Value Card $37, Day Adult Local $115, Day Employer Local $6, Day Student/Senior/Disabled $64, Day Universal Adult $13, Day Employer Universal Pass $14, Day Student/Senior/Disabled Universal $4,200 3 Month Adult Local $25,497 3 Month Employer Local $5,822 3 Month Student/Senior/Disabled $8,556 3 Month Adult Universal $6,480 3 Month Employer Universal $3,634 3 Month Student/Senior/Disabled Universal $1, Month Local $14, Month Universal $20,124

5 14. Please provide a list of your Employer Pass programs and a brief description of the fare media (e.g. Employee ID card, flash pass) and how it is used by participating employees when boarding a VRT vehicle (e.g. Show employee ID card, show paper pass, swipe pass on farebox) Employer Contracts and Special Pass Programs Organization Type Of Pass Services Eligibility Time Period Ada County County ID Card Boise Local Service County Employees Fiscal Year Intercounty County Jurors (on Active Jury Duty) Boise City City ID card Boise Local Service City employees Regular school year Includes Airport Contractors with City ID card Access Service Boise School District Student ID card - (High Ada County Local BSD Faculty and Staff Regular school year School Students only) Service (includes Rt 42) Faculty ID card BSD High School Students Not summer school Marian Pritchett School Boise, Borah, Capital & Timberline High Victory Academy, Frank Church High School Programs/Classes: - Community Based Education Training (CBET) - ROTC Boise State University BSU ID card Boise Local Service BSU Students All year w / current school year sticker BSU Faculty & Staff Access Service ESL Students (VR Pass TPB 6) CSHQA Premium Smart Card Pass Boise Local Service CSHQA employees Annual CTA Inc. Premium Smart Card Pass Boise Local Service CTA employees Annual CWI CWI ID Card Boise Local Service CWI Students All year w / current school year sticker CWI Faculty Access Service CWI Staff All year around DEQ Premium Smart Card Pass Boise Local Service DEQ employees Annual Idaho Power Employer ID Card Boise Local Service Idaho Power Employees Annual St. Al s Medical Center Employer ID Card Boise Local Service St. Al s employees Annual St. Al's umbrella includes employees of: St. Alphonsus, St. Alphonsus Physicians Services Incorporated and St. Alphonsus Medical Group St. Al s Volunteers St. Luke s Medical Center Employer ID Card Boise Local Service St. Luke s employees Annual Jannus 50% off regular purchase price w/ $10,000 contract (First Purchase) After intial order, passes issued as ordered. Minimum purchase of $ Payment due upon receipt of passes. 50% off regular price, not non-profict price Agencies included in Jannus contract: Jannus, IOR, ANA, ELC, IRC - No ACCESS passes, Individual passes purchased Annual University of Idaho U of I ID card Boise Local Service U of I Students/Employees All year w / current school year sticker

6 15. Please confirm if a specific budget has been allocated for this project and, if confirmed, the amount. No specific budget for mobile ticketing has been identified. 16. Can you please clarify the desired term of the agreement please? The proposed agreement will be for a one year pilot but, the proposal should include information about options for future renewals. There are no other changes at this time. Sincerely, Vanessa Wendland Accounting & Procurement Specialist