Big I Markets. Eagle Agency. RLI Personal Umbrella Policy & RLI-In Home Business Policy

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1 Big I Markets Online access to specialty business from such A-rated carriers as Chubb, Travelers, CNA, Markel Insurance, Philadelphia Insurance, Zurich, AIG, AJ Wayne, Selective Insurance and others. There are no access fees and no volume commitments. Big I Markets is available to Big I members and staff at no additional cost. Eagle Agency A general agency created exclusively for Big I members, the Eagle Agency offers no fee access to MetLife Auto & Home and Travelers personal and commercial lines. To be considered for the Eagle Agency, an agent must have 3 years of experience as a licensed producer. Agents retain ownership of all of the business placed through the Eagle Agency. If the agent s book of business is profitable, Eagle agents will have the opportunity to receive direct contracts with these carriers. RLI Personal Umbrella Policy & RLI-In Home Business Policy The RLI Personal Umbrella is a stand-alone personal umbrella liability policy providing $1, $2, $3 or $5 million of coverage. RLI s In-Home Business Policy provides comprehensive coverage for business personal property, along with up to $1 million in business general liability protection. The Arkansas Big I is the only agents association with a full-time lobbyist representing agents at the Arkansas Capitol and before the Arkansas Insurance Department. The Independent Insurance Agents & Brokers of America is consistently recognized as one of the most powerful lobbying groups in the Nation s Capitol. In fact, Fortune magazine repeatedly has named the Big 'I' as one of the Power 25, the most influential lobbies in the country. While this may not seem important when you open your office door at the start of your business day, it could very well be a factor in your survival and prosperity in the future. As we concentrate on the day-today demands of our businesses, as we should, the federal government continues to exert more control over the industry in which we earn our livings.

2 Errors and Omissions Insurance For more than 25 years, the Arkansas Big I and SwissRe/Westport Insurance (AMBest rated A+) have been the leaders in providing member agents with E&O protection. We are the nation s oldest and largest insurance agents professional liability program and the choice of more than 93% of our Big I members. Employer Practices Liability Insurance The Big I and SwissRe/Westport Insurance offers an Employment Practices Liability Insurance Policy (EPLI) to member agencies. This EPLI program offers liability options of $250,000, $500,000, $1 million and $2 million as well as deductible options of $2,500 and $5,000. Virtual Risk Consultant - VRC VRC provides the resources you need to understand you customer s operation and exposures while identifying applicable coverages. It gives you resources your agency needs such as E&O checklists, sales and marketing tools, proposal language, plus training and development support. In the spirit of representing and supporting the Independent Agency System we have expanded our premium finance markets to give you TWO premium finance markets to choose from - First Insurance Funding & Premium Assignment Corporation. Arkansas Agents Finance finances approximately 25 million dollars annually proving that Arkansas Agents Finance is an exceptional member benefit. Also by using the Big I premium finance program, you are supporting YOUR Association! Both companies offer an on line easy to use quoting and reporting system that allows you to prepare and execute your commercial and personal lines agreements in a flash. Both companies offer lots of bells and whistles like: Super Competitive Rates and Terms Ability to Waive a Late Fee Online Upload Payments Ability to Hold a Cancellation Add Additional Premium Endorsements

3 Professional education is critical to a successful and profitable career in the insurance industry. The Big I Web site provides course titles, dates and locations, and online registration. Certified Insurance Counselor - CIC The CIC designation signifies a high level of professional education and a commitment to a course of continuing education. Persons who earn the CIC designation have indicated they recognize the need for practical insurance education through their careers as insurance professionals. The CIC designation is earned by attending five three-day institutes, including Life and Health, Commercial Property, Commercial Casualty, Personal Lines and Agency Management. Certified Insurance Service Representative - CISR The CISR Program is a nationally recognized designation program designed to serve the practical needs of customer service representatives, newly licensed producers, company personnel, and those who wish to refresh their product knowledge. There are five one-day courses that focus on understanding exposures and coverages. Each course is followed by a comprehensive one-hour exam. Anyone may attend classes without taking the exam, however, if you wish to earn the CISR designation, you must pass all five of the exams. CISR courses are offered in convenient locations throughout the state. Other Continuing Education Courses The Arkansas Big I is a premier provider for both Property and Casualty and Life and Health Pre- Licensing classes. We also offer courses in Errors and Omissions, which may qualify the agency for credit on their E&O policy. Ethics courses are also offered each month as well as continuing ed. courses for adjusters. Virtual University The Virtual University web site is fast becoming one of the most valuable assets for Big I members. The VU web site offers a full research library with hundreds of insurance, business and technology articles, dozens of online CE courses, an ask-an-expert service and newsletter. Online Courses The Arkansas Big I offers agents a variety of online continuing education opportunities. Online CE classes provide agents with quality classes created by industry experts designed to meet the needs of independent agents. Did you know Commercial producers with CIC designation earn 26 percent more money than their non-cic counterparts?

4 Trusted Choice is a national consumer brand developed by the Big I for its members in response to eroding market share, and it is the result of significant consumer and industry research. The brand, which was recently implemented across the IIABA membership, unites independent insurance agencies under a recognizable logo, slogan and promise of service known as the Pledge of Performance. More than 50 insurance carriers also co-brand their companies with Trusted Choice to show support for the independent agency system. Using national advertising, public relations and local agency marketing, we are communicating to consumers that Trusted Choice is the smart way to buy insurance and financial services. Plus, the Trusted Choice Agency Locator sends qualified leads directly to your desktop. Big I Magazine The Big I magazine is a quarterly publication that provides in-depth interviews with industry and government leaders in combination with feature stories and regular departments sharing the latest industry, business and political insights. IIAA Insider The IIAA Insider e-newsletter focuses on legislative and state and national insurance activities. The Bulletin is written in a concise manner for quick reading and is delivered in a timely fashion so that members have all the pertinent information on emerging issues impacting their agencies. Wednesday Wisdom Wednesday Wisdom is an e-newsletter that focuses on educational opportunities as well as technical information.

5 Annual Meeting & Trade Show Each year over 300 Big I members gather to hear the latest industry updates from company executives and department of insurance representatives. Educational meetings highlight this event that also features the annual business meeting, awards presentations and exhibitors. There is also an array of networking and social activities. Trusted Choice Open The Trusted Choice Open, hosted by the IIAA Young Agents Committee, is held every year to fund the Trusted Choice Big I Junior Golf Classic which is one of the finest programs for young people in our state. Monies raised go toward costs incurred at the Trusted Choice Big I Junior Golf Classic and to send the winners to the National Tournament. Leadership Conference hosted by the Young Agents Each year in March the Young Agents Committee hosts a sales and leadership conference. The conference has a strong emphasis on leadership and sales as well as education. Both young agents and experienced insurance professionals are encouraged to attend. Annual Christmas Party As a Thank You to our members, the IIAA hosts an annual Christmas Party and entertains the crowd with wonderful food and a Live Auction benefitting the Education Foundation Building and Scholarship Fund. The purpose of the Arkansas Big I Young Agents Committee is to provide independent agents under the age of 40, or with less than five years experience in an independent agency, with an avenue to enhance their development and their careers in the insurance industry. The YAC will endeavor to develop and promote educational programs of particular benefit to Young Agents including innovative marketing strategies and the development of sales and managerial skills essential to successful careers.

6 Make A Wish Foundation Trusted Choice Independent Agents across the state of Arkansas are dedicated to the communities where they live and work. Every year, IIAA & Trusted Choice grant a wish of a child who has been diagnosed with a life-threatening medical condition. Arkansas Food Bank Network Every year in conjunction with the IIAA Christmas Party, the Young Agents Committee hosts a food drive for the Arkansas Food Bank Network. The result of the generosity of our members and friends has led to THOUSANDS of meals being provided to the hungry in Arkansas. CARTI Kids Golf Tourney In 1986 the Arkansas Big I and the Arkansas Automobile Dealers Association sponsored the first CARTI Kids Golf Tournament benefitting children that were being treated for cancer at the Central Arkansas Radiation Therapy Institute. The tournament which has now turned into one of the State's premier fundraising events, with multiple corporate sponsors, has raised more than $5,000,000 in its 25+ years. Our House In conjunction with the IIAA Annual Convention, the Young Agents Committee hosts a fundraiser to raise money for Our House. Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community.