Service Charges Glossary of terms

Transcription

1 Service Charges Glossary of terms Term Description Shared Owner/ Administration fee A contribution to the staff and office costs for the administration of, including their calculation, billing and the cost of sending out invoices. Applies to tenants in rented accommodation, but not to s/shared Owners. See management fee. Buildings insurance Bulk rubbish removal Car park CCTV or security equipment Communal cleaning Communal electricity An annual charge for Shared Owners and 100% s for insuring your building against risks such as fire or water damage, and structural issues. Not This charge is for the removal of any bulky items left in communal areas and bin stores, which your local authority won t take as part of your normal refuse collection. This includes large flytipped items, such as furniture. The cost of maintaining the car park, including repairs to bollards and road surfacing. This also includes the cost for maintaining traffic lights, barriers and car park shutters, if applicable. This cost of renewing and replacing CCTV and security equipment, and associated running costs. This does not cover relevant staffing costs. The cost for the cleaning of both internal and external communal areas for which we are responsible. This can include stairways, landings, refuse areas, car parks, roads and communal windows. Electricity costs for powering communal items and s such as lighting, plugs sockets, lifts, CCTV cameras and door entry systems.

2 Communal heating and system Communal Communal telephone line costs Communal television equipment Communal water rates Door and gate entry systems Drainage and water pumps Electrical safety checks Extraction systems Fire Risk Assessments, fire equipment and emergency lighting The fee for servicing and maintaining your communal heating system, if applicable. This cost does not normally include repairs inside individual properties. This covers repairs to any communal areas. Not Not The costs for providing telephone lines required within the building including for CCTV, lifts and door-entry phone systems. The contract costs of any communal TV aerial/system, and the and repairs costs associated with it. The cost of water usage we use for any cleaning or garden upkeep. The cost of servicing and maintaining door-entry phones and communal electronic gates. The cost of maintaining water and sewage pumps, cold water storage tanks and drainage systems. This is the charge covering the cost of periodic electrical safety testing for any fixed electrical installations in communal areas, such as lighting, sockets. This does not cover any subsequent repairs that may be carried out. The cost of maintaining communal ventilation systems. The cost of Fire Risk Assessments for internal communal areas, to ensure that the risk of a fire is minimised. This charge is also for maintaining fire equipment including alarms, smoke detectors, extinguishers, lightning conductors and emergency lighting.

3 Gardening and grounds The fee for upkeep of green areas including grass cutting, pruning, tree and control of weeds within communal areas and flower beds. This also covers the costs of maintaining green and brown roofs. Individual private gardens are not included. Lift and The cost of servicing and maintaining any lifts. Light bulbs and fittings The cost to replace light bulbs and light fittings in communal areas. (Excluding fittings) Management fee A fee to cover the administrative and costs Newlon incurs to manage s on your estate or block. This is paid by Shared Owners and 100% s. See administraion charge Third party managing agent On developments where we don t hold the Freehold we may employ a managing agent to carry out some or all of the s. This sum covers their. Some not passed on e.g. insurance. aladin hire and refuse chutes est control lay equipment Renewable energy The cost to hire any paladin bins (the large capacity bins found in communal bin areas) and to maintain any refuse chutes. The cost of carrying out preventative and responsive measures to control pests, such as vermin, in communal areas. The cost for inspecting communal playground equipment and for undertaking any works required to comply with recommendations made. Servicing arrangements for renewable technologies which serve the building such as solar panels, invertors and rain water harvesting.

4 Roof and mansafe systems Scheme equipment Security and health and safety patrols Signage Surplus and deficit Transfer to sinking fund Unadopted road Water hygiene contract The cost of maintaining mansafe and lifeline systems the equipment which enable our contractors to safely perform roof works. The replacement cost of furniture and fittings provided in communal areas. The cost for the concierge and/or estate inspectors. Where schemes have CCTV monitoring, the cost for this here. This monitoring is done by checking each scheme on an hourly basis. Cameras are not continually monitored and footage is normally saved for up to 30 days. A charge for the and replacement of signs in communal areas. Scheme surplus/deficit from the last financial statements. This is an annual charge for Shared Owners and 100% s paid into a fund which will be used to spend on any future major works, including window replacements, roof replacements, structural repairs, and the painting of communal areas. Items not covered under depreciation are incuded A charge for the of any private roads owned by Newlon, such as those on our estates. The cost for carrying out Water Risk Assessments, which includes regular checks for Legionella.

5 Additional Term Description Additional Ground rent ersonal heating ersonal water charge Stairlifts White goods This is a charge payable by s to the property s Freeholder, as outlined in their lease agreement. Heating costs where heat for your home is provided by a communal boiler. If you live on a estate or block where there are no individual water meters, then it is administered by Newlon. This is your contribution to the cost. Where we have carried out adaptations to an individual s property to enable a resident to remain in their home, such as the installation of a stair lift, Newlon will need to carry out regular servicing of these adaptations. This charge covers those costs. Maintenance of cooker provided to adapted properties.