Rental customers: Request to carry out improvements
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1 Request to carry out Please read the information below carefully and ensure you understand it. If you have any queries, please contact your local Housing/Neighbourhood Officer for further information. Once you have read and understood the information, please complete and sign the attached form and return it to: By post: P.O. Box 6406, Coventry, CV3 9NB By If your request relates to the installation of a satellite dish, please note that permission will not normally be given for dishes to be installed on blocks of flats, where it may have an adverse effect on the appearance of the block, or cause management problems. For all other, please see the Appendix at the end of this form. Please note that you must not proceed with the installation until you have received written approval.
2 1. Request for permission to carry out : Application form To: Orbit Group* *In this form the expression Orbit Group means any member of the Group, namely Orbit Housing Association, Orbit Bexley H.A., or Thanet Community H.A as applicable. The expression The Association means the Group member (see above) responsible for managing the property. I/We Address:.. Tel No: Apply for permission to undertake the following /alterations Please add full details, including plans where appropriate I/We understand the following conditions and undertake to comply with them - 1. No works may be carried out until written permission has been received. 2. I/we will comply with Building Regulations and obtain Planning Permission (if applicable). I/we understand that I/we can seek further information on these matters from the Local Authority.
3 3. The work will be undertaken entirely at my/our expense and the Association shall incur no costs either directly or indirectly as a result of the work. Any costs incurred by the Association as a result of my/our failure to adequately complete the works will be recharged and paid by me/us. 4. The work will be undertaken in a property and workmanlike manner by: Company: Address: Telephone:. 5. I/we accept responsibility to make good any damage caused during the course of the work or as a result of the improvement having been made. 6. I/we will be responsible for all future repairs. However if the improvement involves gas central heating installation then the Association will carry out and pay for an annual boiler service and gas safety check, because this is a legal requirement. 7. If I/we vacate the property we will leave it in its improved state. 8. I/we acknowledge that further technical conditions may be applied once you have considered the details of my/our application. 9. SPECIFIC CONDITIONS RELATING TO SATELLITE TV RECEIVING EQUIPMENT: a. The equipment must comply with any appropriate planning requirements. If planning permission is required i.e. listed building it must be attached to this request. b. The equipment will be fitted and maintained by competent installers, the resident will be responsible for all associated costs. c. The equipment will be installed securely so as to be weather resistant. Electrical wiring will be installed in such a way as to avoid risk of fire or electrical shock. d. The equipment must not cause interference to other residents, i.e. cause obstruction of light or electrical interference with reception of television or radio signals. e. The resident is recommended to check with their Household Insurer that they are
4 covered for damage to the dish and \or property and for damage to other persons and \or their property. f. The equipment will be removed at the end of the tenancy with any damage being made good at the tenant s expense. g. The Association reserves the right to attach such conditions as may be appropriate or to refuse permission for the fixing of the equipment, such consent not to be unreasonably withheld. h. The Association reserves the right to revoke permission in the event of any unforeseen problems arising as a direct result of the installation of the equipment. i. For the avoidance of doubt, on some occasions the Association may prescribe the installation of communal equipment serving all properties/flats on a scheme. I/we confirm that we have received information on my/our Right to Compensation for Improvements. I/we understand that compensation will only be payable when we vacate the property and that the amount payable will reduce, possibly to zero, depending upon the age of the improvement at that time. We understand that we must keep all approvals, receipts and other related paperwork as these will be required if we wish to claim compensation in the future. Signed Print Name Date
5 2. Appendix: Information for residents wishing to carry out Residents may carry out to their home provided they obtain written permission, the Association will only refuse permission for specific reasons of safety or detriment to the property. Residents are responsible for obtaining Planning permission and Building Regulations approval and for complying with any conditions relating to them, the Local Authority can provide you with more information on these matters Residents must submit full details, and plans if appropriate, together with the name(s) of those who will carry out the work to the landlord for approval. Residents must not start work before they have permission in writing. Work that requires permission includes any additions or alterations to the landlord's fixtures and fittings such as: Replace a fireplace and/or surround Building a porch Installing extra kitchen cupboards Installing a driveway or car port Decorating the outside of the building Putting up a TV or radio aerial or satellite dish Installing central heating Changes to structure or layout This list is not exhaustive and if you are in any doubt, you should check with your local Housing /Neighborhood Officer. Please note that you may be asked to remove carried out without permission any such work will be at your expense. Permission is not needed for internal decorations 2.1 Refusal of permission for The landlord may refuse permission for proposals if the : Cause the landlord expense Will make the property difficult to let in the future Are ones that the landlord expects to carry out in an programme
6 Make the property unsafe A condition may be made that all should be left if the resident vacates the property. 2.2 Maintenance of the resident Residents are responsible for maintaining any fixtures and fittings that they have installed, e.g. fitted wardrobes, kitchen cupboards. They may also be required to reinstate the property to its original condition, should they remove their fittings and reinstate on vacating. The landlord will accept the responsibility for maintaining central heating, sanitary fittings, installations for supplying gas, water and electricity provided: The resident has obtained the landlord s permission first The work is properly carried out by a contractor approved by the landlord The installation only requires maintenance that would normally be carried out The resident agrees to leave the installation intact at the end of the tenancy or remove and return the property to its original condition Resident provides local office with copies of any certificates or documentation as required i.e. NICEIC minor works/installation certificates or FENSA certificates etc. The resident signs an agreement to this effect. 2.3 Right to Compensation for Improvements Qualifying Improvements The resident has the right to be compensated for certain Improvements (known as Qualifying Improvements) if you vacate the property within a given time after the works are carried out. This compensation is payable at the end of the tenancy and is depreciated. Compensation is only payable for qualifying costing over and less than 3,
7 The Qualifying Improvements are as follows: Improvement Notional Life (Years) Bath or Shower 12 Wash-hand basin 12 Toilet 12 Kitchen sink 12 Storage cupboards in bathroom or kitchen 10 Work surfaces for food preparation 10 Space or water heating 10 Thermostatic radiator valves 7 Insulation of pipes, water tank or cylinder 10 Loft insulation 20 Cavity wall insulation 20 Draught proofing of external doors or windows 8 Double glazing or other external window replacement or secondary glazing Rewiring or the provision of power and lighting or other electrical fittings (including smoke detectors) Any object which improves the security of the dwelling house, but excluding burglar alarms The Notional Life is the time during which the improvement is considered to be an improvement. If the resident is still at the property beyond this period, no compensation will be payable.
8 How compensation is calculated The compensation is calculated as follows: Cost of work x (1 No. of years since work done divided by Notional life), for example: Central heating agreed cost 2,000. Notional Life 12 years a) Tenancy terminated after 6 years Compensation: 2,000 x (1-6/12) = 1,000 b) Tenancy terminated after 12 years Compensation: 2,000 x (1-12/12) = 0 Any amounts owed by the resident will be deducted from the value of the compensation. Compensation will not be paid if: a) The tenancy is terminated following a breach of a resident's obligations. b) The resident has received a Minor Works Grant, Adaptations or Disabled Facilities Grant or a Grant through the Home Energy Efficiency Scheme. To Claim the Compensation If the resident wishes to claim the compensation when they vacate the property, they should inform the Association when they give notice that they are leaving. Copies of the original approval to carry out the works and the receipt for the payment to the contractor must be submitted.
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