Liberty Specialty Markets Latin America

Transcription

1 Liberty Specialty Markets Latin America The solution for your industry

2 About Liberty Mutual Group Operating since ,000 employees in over 800 offices in 30 countries 75th on Fortune 100 list World class Products and Services A rating A.M. Best and S&P 3 rd Property & Casualty Insurer in the USA US$39.4B in Annual Consolidated revenue International presence since 1995

3 Who We Are We exist to help people embrace today and confidently pursue tomorrow. Every day, we work hard to support our customers and our people, so they can protect their families, build their businesses and invest in their future. We re their prepared partner, looking out for them with products, services and tools that go above and beyond to keep them safe. From the everyday to their most vulnerable moments, we re there with exactly what they need.

4 Global Presence Expanding its international operations since Operating in North America, South America, Europe, Asia and Oceania.

5 Liberty Family Liberty Mutual Group Global Retail Markets Global Risk Solutions US Consumer Markets GRM East Liberty Seguros GRM West Liberty Seguros National Insurance North America Specialty Liberty Specialty Markets Liberty Mutual Surety London Reinsurance International LSM Latam Insurance Reinsurance

6 Regional Presence Alexander Montoya President + 1 (786) Alexander.Montoya@LibertyMutual.com Colombia, Bogota Fabian Ospina Country Contact +57 (321) Fabian.Ospina@LibertyMutual.com Peru, Lima Alvaro Tapia Country Manager +1 (11) Alvaro.Tapia@LibertyMutual.com Ciudad de Mexico, Mexico Alvaro Salamanca Country Manager +52 (155) Alvaro.Salamanca@LibertyMutual.com San Juan, Puerto Rico Glorimar Rivero Country Manager +1 (787) Glorimar.Rivero@LibertyMutual.com São Paulo, Brazil Santiago de Chile, Chile Fernando Paes Country Manager +55 (11) Fernando.Paes@LibertyMutual.com

7 Regional Presence Employees: +90 Offices in Miami, Bogota, Lima, Mexico City, San Juan, São Paulo and Santiago. Operations in +35 countries in Latin America and the Caribbean Around 6,000 customers in the Region Relationships with the most prestigious claim adjusters and service firms of the sector

8 Pillars Underwriting Discipline Selective Growth Relationships with Brokers Operative Efficiency Human Talent

9 Specialized Service

10 Products Casualty Financial Lines Surety Energy & Construction Property War & Terrorism Marine & Hull General Liability Environmental Liability Product Contamination Liability Product Recall Liability D&O E&O Fidelity Cyber Risk EPL Professional Liability IMI (Insurance for Investment Administration entities) Bid Performance Concessions Customs Administrative Court EAR CAR Civil Construction Power Generation Oil & Gas Renewables Properties Business Interruption Coverage War and Terrorism Strikes, Turmoil, Civil Commotion, Malicious Damage and Riots Cargo Project Cargo Hull & Machinery Shipbuilder s risk Ship Repairer s Liability Liabilities for Terminal Operators and Port Authorities

11 Casualty Scope and Benefits Robust capacity of US$25M for each line of business, solid experience, flexibility and consistency, makes Liberty Specialty Markets the best alternative for Casualty Programs. General Liability Environmental Liability Crisis Management PREFERRED ACTIVITIES Construction / Infrastructure Manufacturing Premises and Operations PREFERRED ACTIVITIES Fixed location Premises Activities Contracting Activities Consultants Activities COVERAGE Product Recall Product malicious contamination

12 Financial Lines Scope and Benefits Total Capacity of US$25M for each line of business, except for Cyber which is US$5M. The freedom to focus on what matters. Liberty Financial Lines provides your clients with the protection they need so they can focus on their business. D&O Fidelity / Commercial Crime Employment Practices Liability Insurance Cyber PREFERRED ACTIVITIES All type of industries Private companies / Public Companies Non USA Stock Market Positive Financial Statements PREFERRED ACTIVITIES Business Support Services Office Physicians, dentists, and other health practitioners Publishers Insurance Agents / Brokers / Real Estate Agents Private Company Operating history more than 3 years PREFERRED ACTIVITIES Manufacturing Construction Small Businesses Private Companies / Public Companies Non USA Stock Market PREFERRED ACTIVITIES Construction Professional Services Office Physicians, dentists, and other health practitioners

13 Financial Lines Scope and Benefits E&O IMI PREFERRED ACTIVITIES Architects and Engineers, including Single Projects. Lawyers, Consultants Multi Media Services Travel Agencies and Tour Operators Insurance Brokers Technology / Call Centers Customs Brokers/Logistics Employment Agencies Payroll Services Educators, Real Estate PREFERRED ACTIVITIES Assets under Management up to US$2B Operating history greater than 3 years Nature of Assets under Management (Blue Chip, Money Market, Investment Grade Bonds) Fiduciary Sponsor Market Cap up to 20Bn Fiduciary Plan size up to 5Bn Total Capacity of US$25M for each line of business.

14 Surety Scope and Benefits Bonds US$1.500M PREFERRED ACTIVITIES Companies with minimum net stock capital of US$50M Companies with regional needs Traditional compliance policies SEGMENTS Private contractors Manufacturers Suppliers Public and private corporations

15 Energy Scope and Benefits Shield your business with the trusted expertise of a respected industry leader. Power Oil and Gas Liberty s All Risk policies provide comprehensive coverage in the areas of power generation, oil, gas, and petrochemicals. ACTIVITY Hydroelectric Thermoelectric ICE Diesel Combined Cycle Gas Turbine Wind / Solar Biomass / Biofuels Water Treatment ACTIVITY Refining Pipeline On shore E&P Terminals Petrochemical Chemical and Pharmaceutical Gas plants Storage tanks

16 Construction Scope and Benefits Total Capacity: US$125M We provide leading capacity, specialized service and flexible programs to fit your clients needs. Erection All Risk (EAR) Contractor s All Risk (CAR) Civil Infrastructure ACTIVITIES Power generation Oil, gas, petrochemical and chemical Renewable energy Mineral processing Cement Pulp and paper Steel and metals Transmission lines Other Industries ACTIVITIES Healthcare facilities Retail facilities Housing / Residential Office buildings Hotels and resorts Commercial Airports Stadiums and arenas ACTIVITIES Roads Railways Bridges Urban infrastructure Pipelines Tunnels

17 Property Scope and Benefits Capacity: US$60M REQUIRED BASIC INFORMATION We pride ourselves on providing integrated facilities, including superior quality risk engineering and an efficient fair claims service. PREFERRED ACTIVITIES All type of activity / industry Industries / Plants and Factories (Cement, Metalwork, Vehicles, Sugar Mill) Laboratories / Pharmaceutical Commercial (Shopping Centers and Malls, large surface areas) Government Offices Offices, Hotels, Residential Buildings / Condos Finished Operational Civil Works (Ports, Airports, Infrastructure) Placement Slip (T&C) Inspection Reports Insured Values (Geo-Code) Loss Ratio Detail (5 year) Public Facilities (Water, Telephone) Special (Mortgages, Fac Facilities) Heavy Industry Case to Case

18 War & Terrorism Scope and Benefits As part of Liberty Mutual Insurance, we are a leader in writing war and terrorism coverage. We can help protect your clients and their business in situations that seem unmanageable. Target Markets Commercial property Construction risk Energy installations Retail locations Hotels Industrial assets Infrastructure Municipalities Leisure and entertainment Real state Oil and gas Total capacity: US$100M

19 Fine Art & Species Scope and Benefits Capacity US$50M SEGMENTS Fine Art Auction houses Species Banks premises Cash-in-transit Armored cars Exhibitions Galleries Museums Private and corporate and transit Coin dealers Bullion / precious metal in vault operators Couriers Check cashers ATM s collections Safety deposit boxes SUPPORT Market leading specialist underwriting team with worldwide experience Business written on both a primary and excess basis Taylor made programs In an ever-changing industry and marketplace, we take great pride in making sure we continue to meet the expectations and needs of our clients in a timely and efficient manner

20 Marine Scope and Benefits Cargo US$100M Importers / Exporters Manufacturers Distributors Retailers Suppliers Machinery and Equipment Solid Cargo and Liquid in Bulk Project Cargo US$100M Petrochemical Industry Oil & Gas Power Generation Mining Infrastructure Projects Ports / Terminals Railroad / Tunnels Marine Liabilities US$25M Port Authorities Wharfingers Ship repairers Stevedores Terminal Operators and Ports Hull & PI / Vessel Construction US$15M Shipbuilders Offshore Supply Vessels Tugboats and Pushers Fishing Vessels Cargo Ships Barges Ferries Liberty knows the marine industry and understands its client s insurance needs.

21 Marine Scope and Benefits Groundbreaking Products Online Quotes Marine Package The Liberty Difference Global underwriting experience Risk engineering In house team Adaptation to changing customers needs Liberty Specialty Markets 360

22 Engineering Services Objective Give support to Energy, Construction and Properties lines in the selection and risk identification process, providing evaluation tools that contribute to the maintenance of customers in the long term. Rigorous execution Analysis of various angles of the risk spectrum Alignment with risk underwriting appetite Cutting-edge technology tools for risk modeling We strive to provide a World Class Service, with the highest regards to quality and fast response.

23 Engineering Services Deliverables We provide high quality support in different languages and honest guidance to offer the best to our customers. Results of risk analysis based on investigations and findings in different scenarios and loss estimations Recommendations and improvement Follow-up timeline of given recommendations Global Support Being in direct contact with risks, projects and organizations make us a permanent feedback source for claim and underwriting areas. We focus on: Specific technologies frequently used in our region, such as internal combustion engines. Hydro, wind and solar power Loss trends in the industry, sector, regions and technology Development of database of claim causes and their impact on the different industries

24 Claims Objective Support Tools Client Satisfaction Analysis based on policy models and market experience Efficient and professional service Proactive and objective handling of claims Offer assistance wherever the event occurs Application of service standards Presence and local authority Regional support (Miami) Engineering Services External adjuster and claim appraisers Lawyers and legal consultants Claim Central System Key Performance Indicators (KPI) Reports Documented processes Best Claims Handling Evaluation and selection of Firms, Adjuster and Experts Monitoring of exchange rates and economic factors Result and performance evaluation committee, including underwriters and engineers

25 Claims Management Best Practices Support from local offices when required Permanent contact with local adjuster and experts Transparence at all times with the insured during on-going investigations Share recommendations and conclusions with brokers and customers Suggest improvements of insurance programs based on client s experience We act in compliance with local regulations and laws Response time is key to our management Transparent and honest communications We are in constant change to adapt to customers needs Claim Management Core Values Responsibility Team Work Excellence Talent Respect

26 Competitive Advantages and Talent Innovative team focused on finding solutions. Insurance company with extensive experience in specialized products. Local experience and international support. We are flexible and adapt to the needs of our clients. Professionals with extensive authority and underwriting capabilities. Quick responses. Broad use of technology as a means of business management. Stability and financial strength.

27 Liberty Specialized Team RONALD BOLANOS 1 st Party & Reinsurance +1 (786) Ronald.Bolanos@LibertyMutual.com HUMBERTO POZO Casualty +1 (786) Humberto.Pozo@LibertyMutual.com JUAN DELGADO Financial Lines +1 (786) Juan.Delgado@LibertyMutual.com MICHAEL ROBERTSON Energy & Caribbean +1 (786) Michael.Robertson@LibertyMutual.com FABIAN OSPINA Property & Construction +57 (321) Fabian.Ospina@LibertyMutual.com ARTURO POSADA Marine +1 (786) Arturo.Posada@LibertyMutual.com DOUGLAS SAKAMOTO Sabotage / Terrorism / Fine Arts +55 (11) Douglas.Sakamoto@LibertyMutual.com TITO GIRON Engineering Services +1 (786) Tito.Griron@LibertyMutual.com JAVIER GUARDIA Claims +1 (786) Javier.Guardia@LibertyMutual.com

28 The solution for your industry