Large Limits Playbook. Building Successful Partnerships with Large Limit Clients

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1 Large Limits Playbook Building Successful Partnerships with Large Limit Clients

2 Unlocking $2.5 Billion in Capacity As organizations grow, so does their need for quality, uniform insurance coverage limits. AIG now has the ability to offer $2.5 billion in noncatastrophic capacity on a per risk basis for the high value commercial property assets of clients in a wide range of occupancies around the globe. Minimizing the need for multiple co-insurance markets and negotiations, AIG s large limits capacity can help you to secure seamless coverage, cohesive claims handling and consistent customer service for clients virtually anywhere. Large single locations and complex multinational organizations alike can structure the limits they need, access world class loss prevention engineering services and a team of HPR (Highly Protected Risk)-trained specialists. The opportunity and lead time to engage with you and the client, understand the client s business and pre-engineer target locations is critical to maximizing our partnership. 1

3 We are committed to partnering with you to help clients prioritize risk improvement activities and work toward HPR status over time. Target Occupancies Airports Financial Institutions Higher Education Healthcare Hotels and Condominiums Manufacturing and Process Industry Business of all types Public Entities Real Estate Retail Stadiums Utilities Large Limits clients are defined as those with total insurable assets greater than $750 million. AIG can write 100% or take a significant lead position Involves one or multiple locations, either in a single country program or multinational Generally has a full-time professional risk manager Partners with you to identify risks and practical solutions to reduce exposure Capacity Driven by Risk Quality A commitment to loss prevention and risk improvement is an important part of the ongoing relationship with you, the client and AIG. Desirable risk characteristics include: HPR status or proactively working toward HPR status Fire resistant or non-combustible construction with proper maintenance and repair Adequate protection consisting of: public and/or private water supplies sprinkler protection and/or fixed hazard protection where needed public fire department response Proper supervision through the use of alarms, 24/7 occupancy watch service, etc. Appropriate control of external exposures, including natural catastrophe exposures Human element programs in place 2

4 Ease of Doing Business Placement is available through AIG s extensive network of appointed brokers, including global, national and large regional brokers/agents A single point of contact coordinates all insurance needs across any country or jurisdiction Simplified engagement ensures consistent analysis and administration of risk A seamless claims handling process offers continuity of service and peace of mind Coverage Clients can leverage Global Property s significant per risk and catastrophe capacity on a global scale. Our risk appetite, capacity and capabilities can be available around the world. Available non-catatrophe per risk limits of up to $2.5 billion Comprehensive property damage and business interruption coverage Natural catastrophe capacity available for critical and non-critical earthquake, flood and windstorm Critical catastrophe coverage available with appropriate sub-limits and deductibles Extension to cover clients business interruption due to a loss at the premises of customers or suppliers (CBI) with appropriate sub-limits Equipment breakdown coverage Embedded or stand-alone terrorism based on local laws and exposure Appetite and Flexibility All Commercial Property classes are eligible Coverage can be provided on a risk transfer or risk management basis using a client s captive or a combination of both Tailored coverage options available to meet local needs and individual risk profiles, including standalone terrorism coverage You can count on our catastrophic risk modeling, leading industry satellite technology and our own proprietary data to ensure the most accurate underwriting evaluation and pricing. 3

5 You can access world class loss prevention and engineering capabilities that serve all disciplines and occupancies, including a full suite of Highly Protected Risk services. AIG s global engineering capabilities support our market-leading per risk capacity of up to $2.5 billion for well-protected, well-managed risks. Clients benefit from our unique partnership approach that embraces collaboration and transparency to deliver cost-effective and client-centric improvements. Further, our engineering group has sophisticated benchmarking systems and other proprietary metrics. These programs help clients tangibly evaluate the cost-benefits of potential risk improvements and make well-informed decisions to deploy resources. The success of our services is evident in measurable results that impact our clients bottom line. Key Differentiators Fee-based approach to engineering Expertise in critical catastrophic perils such as flood, earthquake and windstorm Consulting services and professional recommendations that go beyond site inspections Web-based access to benchmarking and trending Extensive Capabilities Site inspections and risk assessments Natural hazards evaluations HPR reviews and analysis Project planning Best practice assessments Benchmarking Business continuity planning and supply chain assessment Customized plan reviews, such as fire protection and sprinkler system design specifications and approval, hot work permits 4

6 Client needs and expectations drive our approach to client service. We partner with brokers and clients through adverse events and economic conditions and help craft solutions to address clients risk management needs. We help our clients identify potential hazards that threaten their business and prioritize their investment in risk improvements. Clients can count on: A customized program of loss prevention and engineering services designed to reduce their exposure to loss based on an understanding of their business and facilities A client service plan we build with you based on agreed upon objectives to manage the deliverables and timelines of the program A dedicated client service team that will ensure the program is effectively fulfilled, regularly reviewed and adjusted to address any emerging exposures Partnering for Success A successful partnership begins with early and constructive interaction between you, the client and AIG. The objective is to develop strong and lasting relationships that will allow us to understand the client s business and effectively respond to their evolving needs. A successful program will be marked by: Early engagement to identify potential opportunities, including off-cycle and timely dialogue Adequate lead time to evaluate risks and conduct site inspections when necessary A commitment to a service approach focused on responding to client needs The AIG Advantage Among the highest property insurance policy limits available in the marketplace, up to $2.5 billion Coverage grounded in a consistent worldwide appetite and stable approach to underwriting Benefits of a vast global network and tested best practices Seamless and consistent client experience World class loss prevention engineering services Expert in-house claims operations, technical resources and litigation management Multinational programs coordinated through a single point of contact in any country or jurisdiction We will work with you and the client to identify exposures critical to keeping their operations running and in doing so, help them avoid significant downtime and potential loss of market share. 5 5

7 AIG is a worldwide market leader and one of the few truly global property casualty insurers. Through Global Property, you get a proven and steady provider that can meet your Commercial Property needs and virtually all of your insurance needs worldwide. In a market where reactionary swings have long been the norm, Global Property s Commercial Property group brings a commitment to long-term, stable capacity, underwriting and risk management services. To learn more about AIG, please visit 6

8 American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at YouTube: LinkedIn: AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

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