Broker Guide New business upload from your BMS to the Aviva Broker Portal
|
|
- Eunice Jones
- 6 years ago
- Views:
Transcription
1 New business upload from your BMS to the Aviva Broker Portal This guide provides an overview of the new business upload workflow initiated from your Broker Management System (BMS), with details of what to expect once the policy transfers from your BMS to Aviva s Broker Portal. Promoting ease of doing business The new business upload uses your current BMS workflows to transfer information directly to the Aviva Broker Portal, resulting in: increased efficiencies, eliminating duplicate entry, and reduced the risk of data entry errors. It is available for: All companies, except Elite Leisure and Lifestyle All provinces Property all risk types, except Umbrella risks Automobile Private Passenger Vehicles and stand-alone Motorcycle (PLM) in Ontario and Alberta Supported BMS TAM, sigxp, PowerBroker Highlights Ability to initiate real-time new business upload of client/policy data from your BMS to the Aviva Broker Portal using Applied System s WARP, Keal Technology s KealConnect or Brovada s NexCenter. Policy is uploaded and stored in the Aviva Broker Portal WIP for review and final submission. Benefits Seamless integration that will significantly improve ease of doing business by: providing you with more options and a broader range of technology choices to service prospective customers, allowing you control of data quality as information is uploaded directly from your BMS, and reducing the amount of manual data entry and eliminating duplicate entry, increasing efficiencies and optimizing productivity. Before making any changes to your system or workflows, we recommend you contact your BMS vendor for support. To be configured for New Business Upload, contact your BMS Vendor using the contact information below: To set up WARP for TAM, contact canadawarpsupport@appliedsystems.com to request Aviva be added to Real-time Warp upload. To set up KealConnect for sigxp, send an to helpdesk@keal.com. A member of their support staff will be dispatched to complete the configuration. To set up NexCenter for PowerBroker, TAM or sigxp: Existing NexCenter brokerages interested in switching their NexCenter New Business transaction for Aviva from scripting to web service, contact Brovada Support via support@brovada.com, or , option 1. For brokerages that do not have NexCenter, contact Brovada Sales via sales@brovada.com, or , option 2. NOTE: If you are not currently using Gateway for new business upload with Aviva, please contact your Business Development Specialist prior to contacting your BMS Vendor. 1
2 Table of contents System Requirements 3 Uploading New Business using Applied Systems WARP 4 Uploading New Business Using KealConnect 6 Uploading New Business using NexCenter 7 Aviva Broker Portal Review and Submission 9 Troubleshooting Rejected Policies 16 Additional Information and Technical Support 17 Abbreviations and acronyms Below is a list of terms used throughout the guide: BDOS BMS TAM PAC PPV WIP Business Development Operations Specialist Broker Management System The Agency Manager Pre-authorized chequing Private passenger vehicle Work in progress Special Notes The workflows in this user guide are examples of standard BMS workflows and illustrate the end-to-end process for uploading a policy. Before making any changes to your system or workflows, please contact your BMS vendor for support. 2
3 System Requirements The new business upload will work with many of the previous versions of your Broker Management System (BMS). For optimal results and support, these are the suggested system requirements: Applied Systems WARP supports older versions of TAM however, TAM v.12 is recommended. Keal Technology s KealConnect requires a more current release of sigxp Brovada recommends that the latest NexCenter Client (v ) be installed before running upload and provides support as follows: PowerBroker v.3.3 or higher is supported, however running v.4.4 or higher is recommended. Current release is v.4.9 Applied Systems TAM v.7.0 or higher is supported. Recommended versions are TAM v.11 or TAM v.12 All versions of sigxp are supported Mandatory System Configuration Our new business solution requires changes to your BMS configuration in order to assign the new business policy to the appropriate book of business (subagent). To enable this workflow, you must complete a one-time set up to add your Aviva subagent information to your BMS company configuration. One Time Change The Aviva subagent numbers map 1:1 to the contract numbers/agency codes used by your BMS, with some differences in format. You will need to update the contract numbers/agency codes with the Aviva subagent values. Aviva Canada s number format is an 8-digit number. First digit is the Aviva Company/Legal Entity number as shown in the chart below. Remaining digits are the subagent number with zero padding. Aviva Company/Legal Entity 1 st digit Aviva Insurance Company of Canada 1 Aviva Traders 2 Aviva Scottish and York 4 S&Y Insurance (Newfoundland Auto) 5 Aviva Elite (Vantage+) 6 For example: Contract code " represents '1' Aviva Insurance Company of Canada + zero padding + subagent '888' Contract code " " represents '2' Aviva Traders + zero padding + subagent '12345' Additional Information and Support The contract numbers and agency code setup is different for each BMS. Applied Systems TAM: update the agency codes in the Company Detail/Company Agency Codes Screen. Zycomp s PowerBroker: update the agency codes in the Insurance Companies Agency Code & Sub-Address Table. Keal s sigxp: update the contract number in the Company Setup screen. For questions about the configuration change, contact your BMS vendor s technical support team. You will need your Aviva Canada contract numbers/agency codes. If you need to review which contract numbers/agency codes you would like to add to the new business upload workflow, contact your (BDOS). 3
4 Uploading new business using Applied Systems WARP Uploading new business using Applied Systems WARP After selecting the policy, review all information and update as required before uploading. Click on the Real Time icon for the policy that you are uploading. An error screen will appear if a policy can t upload, providing details of the issue(s). Your user name and password must be valid to be able to upload new business transactions to the Aviva Broker Portal. One of these messages will appear if your username and password were not authenticated. 4
5 Uploading new business using Applied Systems WARP Selecting Policy - General Status will provide Aviva specific messages providing details of the error and the URL for AvivaAvantage where you can change your password or reactivate your suspended account. Ensure that your user name and password in your WARP configuration matches your AvivaAvantage user credentials.. When the username and password match, you can re-upload the policy. When the new business has been successfully uploaded to the Aviva Broker Portal WIP, a window will appear, providing the Aviva policy number. Refer to the Troubleshooting section for a complete list of error messages, their possible causes and required action. 5
6 Uploading new business using KealConnect Uploading New Business Using KealConnect After logging on to sigxp, go to the Customer screen. Review and update all information before uploading the policy. Select File - Send To - KealConnect to upload the policy. When KealConnect has launched, select Upload Auto NBS or Upload Home NBS and click Send. An error screen will appear if a policy can t upload, providing Aviva specific messages, detailing the issue(s). A link to AvivaAvantage will appear where you can change your password or reactivate your suspended account. Ensure that your user name and password in your service setup for KealConnect matches your AvivaAvantage user credentials. When the username and password match, you can re-upload the policy. When the new business has successfully uploaded to the Aviva Broker Portal WIP, a window will appear, providing the Aviva policy number. That policy number will be populated in the BMS. Refer to the Troubleshooting section for a complete list of error messages, their possible causes and required action. 6
7 Uploading new business using NexCenter Uploading new business using NexCenter The workflow illustrated here uses PowerBroker as the BMS and would be the same when uploading from sigxp or TAM. After logging on to PowerBroker, select the Policies option. Review and update all information before uploading the policy. Click the NexCenter integration tool button. 7
8 Uploading new business using NexCenter NexCenter will launch and transaction options will appear. Select New Business. For some brokers, a Client Validation screen will appear where you can confirm your customers name, address and other information ( Insured or Risks tab) before uploading the policy. You can choose to suppress this screen and continue with the upload process. Click OK to continue. When the new business has been successfully uploaded to the Aviva Broker Portal WIP, a window will appear, providing the Aviva policy number. An error screen will appear if a policy can t upload, providing details of the issue(s). A link to AvivaAvantage will appear where you can change your password or reactivate your suspended account. Refer to the Troubleshooting section for a complete list of error messages, their possible causes and required action. 8
9 Aviva Broker Portal - review and submission Aviva Broker Portal - Review and Submission You will receive notification when the policy has been successfully uploaded, providing the Aviva policy number. The policy is now ready to be retrieved, reviewed and released in the Broker Portal. Copy the policy number provided as you will need it to retrieve the policy in WIP. Clicking on the Close button will end the session and close the browser. You can now log on to the Aviva Broker Portal and retrieve the policy from WIP. Paste the policy number here. 9
10 You may be directed to one of the Client or Policy screens, depending on the completeness of the information provided; or if verification is required to ensure accuracy. You will be navigated to the Client Entry screen when: We are unsure that the named insured/s uploaded correctly. Mandatory information is missing. Make the necessary corrections to continue to the new business policy. Legal and Mailing Addresses The Aviva Broker Portal can capture three addresses; legal, mailing and risk (property). However, only two of the addresses can be uploaded. The address from the Applicant or Customer screen in your BMS may be mapped to both the legal and mailing address in the Aviva Broker Portal. If the legal and mailing addresses are different, they must be adjusted manually. 10
11 Notes The following note will be added to the policy: Subject: New Business Upload Description: Policy was uploaded via the new business upload process Alert Notifications This Alert Notification may also appear. One note will generate and may contain various messages. Please review the policy before proceeding and take the appropriate action. Driver Allocation - Validate driver assignment Carefully review policies with multiple drivers or vehicles to ensure accurate assignment. Risks - One or more risks were not uploaded Only private passenger risks and stand alone motorcycle policies can be uploaded. Any miscellaneous risks, including Private Passenger Trailers, must be added directly in the Aviva Broker Portal. Risks - One or more Umbrella risks were not uploaded Umbrella risks must be added to the policy directly in the Aviva Broker Portal. All other risk types are supported, including Scheduled Articles and Boats, Motors & Accessories. Coverages & Endorsements - Following were not uploaded Review the coverages and endorsements on the vehicles or risks in the message and apply any required coverages and/or endorsements manually. 11
12 Data Fields The quality and quantity of data that is uploaded successfully varies, based on the BMS and your diligence in capturing the information within your current processes. Most information that is captured in your BMS will be uploaded to the Aviva Broker Portal. To reduce the amount of data entry, certain fields will have pre-assigned default values. Defaulted values can be replaced with more accurate information if available. Fields that do not affect rating or eligibility may have pre-assigned default values. Claims Most claim details will be mapped from the BMS, except the following: Charged - This field will be left blank for user selection, except where payment is made under Comprehensive or Specified Perils which will default to No. All Property claims will default to Yes. Claim Code - User selection is required as there is no 1:1 match between the BMS and Aviva Broker Portal values. 12
13 Driver/Claims Allocation Careful review of the Driver and Claims Allocation is required on all Automobile policies. Boat, Motors and Accessories A separate risk is created during the upload process for every Boat, Motor or Accessory on a policy. Before releasing the policy, Motors and Accessories should be combined as items under a single risk. Add the second risk as item #2. 13
14 Remove risk #3 Billing Details Broker Bill, Direct Bill and Pre-Authorized Payment from your customers bank account are supported. Credit card information cannot be uploaded. If your customer pays by credit card, process the payment as usual. 14
15 System Errors and/or Underwriting Messages You will be navigated to the Messages screen if there are system errors or underwriting messages. Before you can proceed to the Rating Summary screen, all errors/messages have to be cleared. Verification of Coverages There may be instances where Additional Coverages and/or Discounts/Surcharges do not transfer correctly or not at all during the upload. De-select any that are not applicable and re-select the correct items. Un-check the items that do not apply. Select the items that apply. 15
16 Troubleshooting rejected policies Troubleshooting rejected policies The following charts provide guidance on troubleshooting policies that cannot be successfully uploaded. These error messages will appear on the Transaction Result screen in your BMS. If your Aviva user name and/or password have expired, or your account requires reactivation, the following error messages may appear: Error # Error Message Issue Resolution D106E Unable to upload - Authentication Error. Incorrect Username and Password Incorrect user name and password have been entered. Update your Aviva user name and password in your BMS and re-upload the policy. D107E D104E D109E Password Expired. Change password at avantapp/dynamicmenu/menuservlet Account suspended. Reactivate account at avantage/pass_reset_request.jsp. User not authorized to perform upload Your Aviva Broker Portal password has expired. Your Aviva Broker Portal account has been suspended. Your are not sanctioned to upload new business. Proceed to the Broker Portal using the link provided in the error message to reactivate your account. Proceed to the Broker Portal using the link provided in the error message to reactivate your account. Contact your BDOS. If you are missing critical information in your BMS to successfully upload a policy to the Broker Portal, the following error messages may appear: Error # Error Message Issue Resolution I200E Invalid Company to Agent Number Combination I206E Unable to upload Invalid/Missing agent code I112E Unable to upload maximum number of vehicles exceeded. I109E Unable to upload maximum number of risks exceeded I113E Unable to upload maximum number of drivers exceeded. I300E Unable to upload missing Named Insured: Street Address I301E Unable to upload missing Named Insured: Province I302E Unable to upload missing Named Insured: Postal Code I303E Unable to upload missing Named Insured: Name I304E Unable to upload missing Named Insured: Surname I305E Unable to upload missing Named Insured First Name I103E Unable to upload policy expiry date information is missing I102E Unable to upload policy effective date is missing I105E Unable to upload Policy Term is > 12 months Policy uploaded with wrong company Agent code is missing in the BMS set up. There are more than 10 vehicles on the policy There are more than 9 HAB locations risks on the policy There are more than 9 drivers on the policy Basic policy information is missing Term of the policy is greater than 12 months On the Agent/Broker or Broker/Prem screens, entry in the field Your Premium Will Appear On Your Statement As must represent the Aviva Company. Correct in BMS and re-upload the policy. Complete the missing information in your BMS settings and re-upload the policy. Not an upload issue, the Broker Portal cannot support more than 10 vehicles. Not an upload issue, the Broker Portal cannot support more than 9 risks. Not an upload issue, the Broker Portal cannot support more than 9 drivers. Complete the missing policy information in BMS and re-upload the policy. Correct the term of the policy in BMS and re-upload the policy. 16
17 Error # Error Message Issue Resolution I107E Unable to upload HAB form code is missing I108E Unable to upload Occupancy is missing I100E Unable to upload Company Code is missing I110E Unable to upload Risk information is missing. I101E Unable to upload Broker Contract information is missing I104E Unable to upload Effective date is > 120 days or <270 days of upload date One or more of the following fields on the application are blank or incorrect: Location-Cov1: Form No., Form Type and Rating Plan Location-Rate 1: Occupancy Basic policy information is missing. Company Code is missing in the BMS set up There is no risk on the policy Producer Info or Contract Number is missing. The effective of the policy cannot be greater than 120 days or less than 270 days from the date in which the policy is being uploaded. Contact Concierge Assist if the following error message appears: Unable to upload - system error (#) has occurred - please contact Aviva support If you are unable to resolve any other issue, please contact Concierge Assist. Conciergeassist@avivacanada.com Toll free: Complete/correct the values in the BMS and re-upload the policy. If the values are complete and accurate, report the issue to Concierge Assist. Complete the missing policy information in the BMS and re-upload the policy. Correct in the BMS and re-upload the policy Complete the missing information in the BMS settings and re-upload the policy. Correct the effective date of the policy in the BMS and re-upload the policy. 17
MyOMinsure Claims Registration Broker Guide
MyOMinsure Claims Registration Broker Guide Acknowledgements Designed by: Learning & Development Date implemented Feb 2018 Copyright: Source Material Supplied by Old Mutual Insure Jason van der Byl 2 P
More informationGuide to working with NEST via pensionsync
Guide to working with NEST via pensionsync Contents Open an account with NEST... 1 How to apply for a new pension scheme with NEST... 2 Can I apply for a pension scheme with NEST directly?... 2 How do
More informationUNIVERSITY OF GHANA OFFICE OF RESEARCH, INNOVATION AND DEVELOPMENT (ORID) Grant Application Guide
UNIVERSITY OF GHANA OFFICE OF RESEARCH, INNOVATION AND DEVELOPMENT (ORID) Grant Application Guide Step 1: Login Process 1. Visit the UG-Research Management Application Portal (UG-ReMAP) to initiate your
More informationMyOMinsure Claims Registration Broker Guide
MyOMinsure Claims Registration Broker Guide Acknowledgements Designed by: Learning & Development Date implemented Feb 2018 Copyright: Source Material Supplied by Old Mutual Insure Jason van der Byl 2 P
More informationINVESTOR360 : ADDITIONAL ASSETS
INVESTOR360 : ADDITIONAL ASSETS The Additional Assets section displays a list of outside assets associated with the account, such as bank accounts, loans, and credit cards, as well as assets manually entered
More informationUsing the HAMP Reporting Tool: Reporting Treasury FHA-HAMP Official Modifications to the U.S. Treasury ¹
Using the HAMP Reporting Tool: Reporting Treasury FHA-HAMP Official Modifications to the U.S. Treasury ¹ In July 2009, the Federal Housing Administration (FHA) launched the FHA-Home Affordable Modification
More informationGuide to working with Smart Pension via pensionsync
Guide to working with Smart Pension via pensionsync Contents Open an account with Smart Pension... 2 How to apply for a new pension scheme with Smart Pension... 2 Can I apply for a pension scheme with
More informationLLC Quick Reference Guide
LLC Quick Reference Guide The Conveyancer (Do Process Software LP) Once you obtain your User ID and Password from FCT by email and you are ready to setup your LLC Account, log into The Conveyancer application.
More informationOpening a pensionsync account for the first time
Set-up user guide Table of contents Opening a pensionsync account for the first time... 2 How to open an Account... 2 Understanding your Account... 4 Viewing your account... 4 Account Details... 5 Payroll
More informationGuide to working with Aviva
Retirement Investments Insurance Health Guide to working with Aviva via pensionsync Contents Open an account with Aviva 3 How to apply for a new pension scheme with Aviva 4 Can I apply for an Aviva scheme
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Mortgage Originations User Manual Release 17.1.0.0.0 Part No. E83887-01 March 2017 Mortgage Originations User Manual March 2017 Oracle Financial Services Software Limited
More informationFOR USE FROM APRIL 2019
MAKING TAX DIGITAL FOR VAT FOR USE FROM APRIL 2019 IMPORTANT DOCUMENT PLEASE READ CAREFULLY BEFORE SUBMITTING YOUR MTD VAT RETURN FROM APRIL 2019 Web: integrity-software.net Company Reg No. 3410598 Page
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Unsecured Personal Loans Originations User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 s Originations User Manual July 2017 Oracle Financial Services Software
More informationYour Guide to the Personal Finance Portal (PFP)
Your Guide to the Personal Finance Portal (PFP) Introduction to the Personal Finance Portal Access to the Personal Finance Portal (PFP) is provided as part of our Ongoing Service for investment customers.
More informationAn overview of the financial profile fact finder
An overview of the financial profile fact finder Functions addressed in this document: A step-by-step walk through of the financial profile fact finder. How data entry is presented to the client within
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Auto Loans Originations User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 Auto Loans Originations User Manual July 2017 Oracle Financial Services Software Limited
More informationChapter 8 Sunrise ibais User Manual BA Insurance Systems
Chapter 8 Sunrise ibais User Manual BA Insurance Systems Chapter 8 Table of Contents CHAPTER 8 - SUNRISE... 8-1 CONFIGURATION... 8-1 Before you Start... 8-1 SUNRISE PROCESSING... 8-2 Processing a Sunrise
More informationLender Connect Collaboration
Lender Connect Collaboration When working in files that were originated via RealEC/Closing Insight, the Lender will send over a Closing product with Event Code 431 - Closing Instructions. Below provides
More informationPayment Center Quick Start Guide
Payment Center Quick Start Guide Self Enrollment, Online Statements and Online Payments Bank of America Merrill Lynch May 2014 Notice to Recipient This manual contains proprietary and confidential information
More informationLodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System)
Lodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System) Contents Logging in... 2 Selecting the tax type... 3 Selecting the correct license... 4 Selecting the filing ID... 5 Completing
More informationQuickpay Payroll Year End 2008 User Guide
Quickpay Payroll Year End 2008 User Guide This guide is designed to help you to complete the Sage Quickpay Payroll Year End 2008 process. If you find that you're having trouble following the guide onscreen,
More informationPropertyware epayments. Powered by RealPage
Propertyware epayments Powered by RealPage Page i Copyrights 2002-2011 Propertyware, Inc. All rights reserved. No part of this publication may be reproduced, transmitted or stored in any archives without
More informationPayment Center Quick Start Guide
Payment Center Quick Start Guide Self Enrollment, Online Statements and Online Payments Bank of America Merrill Lynch August 2015 Notice to Recipient This manual contains proprietary and confidential information
More informationSupplier Registration: Real Estate Broker-Agent
Supplier Registration: Real Estate Broker-Agent Quick Reference Guide 2016 Fannie Mae. Trademarks of Fannie Mae. 1 Registering as a Broker or Agent Registering in ProcureOne enables Fannie Mae to contact
More informationBuyer Bank Details Add/ Modify Training Manual
Buyer Bank Details Add/ Modify Training Manual Contents: Page No:- Some Guidelines Applicable for Bank Details Addition/Modification 03 How to Login? 04 Acceptance of User Declaration Terms & Conditions
More informationAccess and User Management
Date published: 25.06.2018 Estimated reading time: 30 minutes Authors: Editorial Team The bookmarks and navigation in this tutorial are optimized for Adobe Reader. Access and User Management 1. Introduction
More informationScotiabank Visa Business Card. CentreSuite Online Card Management Guide October 2017
CentreSuite Online Card Management Guide October 2017 Version 2.0 2018 About this Guide... 3 What is CentreSuite?... 3 Web Browser Requirements... 3 1.0 Welcome Email... 3 1.1 How to Log In... 5 1.2 Forgot
More informationOn Line Lien Registrations. Personal Property Security Registry - Purpose and Content
Personal Property Security Registry - Purpose and Content The Personal Property Security Registry contains liens registered against personal property, such as motor vehicles. Secured parties are typically
More informationInfinite Campus. Making a Payment. July 15, 2016 Revision
Infinite Campus Making a Payment Table of Contents Payments Viewing Fees Fee Payments Optional Fee Payments Deposit Money into a Food Service Account Printing Account Details Managing Payment Information
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Unsecured Personal Loans Originations User Manual Release 18.1.0.0.0 Part No. E92727-01 January 2018 s Originations User Manual January 2018 Oracle Financial Services
More informationModule: Budget Processing Topic: Next Year Budget Entry Next Year Budget Entry Munis Version 11
Module: Budget Processing Topic: Next Year Budget Entry Next Year Budget Entry Munis Version 11 Objective This document provides instructions on how to enter next year budget requests. Overview Departments
More informationLOGIN. Tap on the Remember Me button to save the username information. For subsequent login, you only need to enter the password
LOGIN Enter a valid user name and password then tap the Login function Tap on the Remember Me button to save the username information. For subsequent login, you only need to enter the password If you have
More informationGuidance for Credit Unions In Situ Pre-Approval Controlled Functions (PCFs): Confirmation of Due Diligence undertaken July 2018
Guidance for Credit Unions In Situ Pre-Approval Controlled Functions (PCFs): Confirmation of Due July 2018 Page 2 Table of Contents Section 1: Introduction... 3 1.1 Purpose of this Guidance... 3 Section
More informationOnline Help for Client Employees
Online Help for Client Employees Accessing the portal (Employee) HowdenBenefits.com is an online web based Self Service Portal that enables employees to view details of insurance products offered by their
More informationRadian LendingQB Mortgage Insurance User Guide. Revised January 19, 2017
Mortgage Insurance User Guide Revised Contents Radian Mortgage Insurance User Guide... 1 1. Objective... 3 2. Logging into... 3 3. Adding Radian as a Mortgage Insurance Provider... 4 4. Entering Branch
More informationAyersGTS (Internet) User Manual. Ayers Solutions Limited
AyersGTS (Internet) User Manual By Ayers Solutions Limited Amendment History AyersGTS User Manual (Internet) v1.12.1 Version Date Details V1.0 1-Jun-04 Initial Copy V1.1 3-Aug-04 Updated Images V1.2 20-Dec-04
More informationIntroduction to Client Online
Introduction to Client Online Bibby Factors International Guide 1 InternationalFactoringNewClientBibbyUKopsSept15 Introduction 3 Logging In 5 Welcome Screen 6 Navigation 7 Viewing Your Account 9 Invoice
More informationIntroduction to Client Online
Introduction to Client Online Trade Finance Guide TradeFinanceNewClientsV2Sept15 Contents Introduction 3 Welcome to your introduction to Client Online 3 If you have any questions 3 Logging In 4 Welcome
More informationUser Guide July 2016
User Guide July 2016 D E S I G N & D RAF T E D F O R I M P L E M E N T I N G A G E N C I E S User Guide World Bank Group Fraud & Corruption Hotline: 1-202-458-7677 Table of Contents Abbreviations Legends
More informationFREQUENTLY ASKED QUESTIONS
General Questions: Questions 1. How should store sites be named? 2. How do I get help? 3. How to request consultant/vendor access? 4. How to request FBO Vendor access? 5. How do I delete a project? Responses
More informationBERMUDA MONETARY AUTHORITY
BERMUDA MONETARY AUTHORITY GUIDANCE NOTES CLASS A AND CLASS B EXEMPT INVESTMENT FUNDS OCTOBER 2013 TABLE OF CONTENTS I. INTRODUCTION... 3 II. CLASS A EXEMPT FUND... 4 QUALIFICATION REQUIREMENTS... 4 CLASS
More informationONTARIO CHIROPRACTIC ASSOCIATION PATIENT MANAGEMENT PROGRAM PUTTING EXPERIENCE INTO PRACTICE. PMP HCAI & OCF Guide
ONTARIO CHIROPRACTIC ASSOCIATION PATIENT MANAGEMENT PROGRAM PUTTING EXPERIENCE INTO PRACTICE PMP HCAI & OCF Guide March 2011 HCAI - Patient Management Program Contents Contact Information... 3 PMP HCAI
More informationTRAVEL PORTAL INSTRUCTIONS
TRAVEL PORTAL INSTRUCTIONS Date: June 22, 2018 Version: Version 3.1 Prepared By: Berkley Canada Table of Contents 1 ACCESSING THE PORTAL... 3 1.1 LOGIN & LOGOUT... 3 1.2 RESET YOUR PASSWORD... 3 2 THE
More informationFACILITY ASSOCIATION. Risk Sharing Pool
FACILITY ASSOCIATION Risk Sharing Pool Procedures Manual (All Provinces) Last Updated December 2018 RISK SHARING POOL PROCEDURES MANUAL TABLE OF CONTENTS RISK TRANSFER Section I Introduction Section II
More informationMaintaining Budget Change Requests
Maintaining Budget Change Requests This document describes the functions used in TEAMS to enter and approve requests to move funds from one General Ledger account to another. In this document: Request
More informationFiling a sales/use tax return via WYIFS (Wyoming Internet Filing System)
Filing a sales/use tax return via WYIFS (Wyoming Internet Filing System) Contents Logging in... 2 Selecting the tax type... 3 Selecting the correct license... 4 Selecting the filing ID... 5 Completing
More informationSLAS CLEARINGHOUSE REPORTING ENTITY MANUAL SEPTEMBER 2017
SLAS CLEARINGHOUSE REPORTING ENTITY MANUAL SEPTEMBER 2017 T A B LE OF CONTENTS 1. INTRODUCTION... 4 1.1. Purpose of this Document... 4 1.2. Intended Audience... 4 1.3. SLAS Clearinghouse Staff Contact
More informationPREVOST WARRANTY PROCEDURES
PREVOST WARRANTY PROCEDURES CUSTOMER USER GUIDE IT230011 - Rev. 2 WARRANTY DEPARTMENT (Latest update: August 2018) P. 1 IT230011 TABLE OF CONTENTS PREVOST WARRANTY PROCEDURES... 1 TABLE OF CONTENTS...
More informationCHAPTER 2. New Quotes
CHAPTER 2 New Quotes 1 1. New Quote From the Community Home Page, click on the Get a New PUP Quote link. 2 2 Once you click on Get a New PUP Quote you begin the quoting process on this screen. 1. Zip Code
More informationManaging North American Title Policy Jacket Transactions in SoftPro 360
Managing North American Title Policy Jacket Transactions in SoftPro 360 How to Submit a Transaction to North American Title North American Title Insurance Company, an underwriter that will issue Title
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Auto Loans with OFSLL User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 US Originations Auto Loans OFSLL User Manual July 2017 Oracle Financial
More informationAlberta Superintendent of Pensions Issued January 2011 / Revised September 2014 Online Filing System User Manual
Alberta Superintendent of Pensions Issued January 2011 / Revised September 2014 Online Filing System User Manual The Pensions Online Filing System is the secure website for plans registered in Alberta
More informationUsing Junxure with TD Ameritrade Institutional s Veo Platform. October 2012
Using Junxure with TD Ameritrade Institutional s Veo Platform October 2012 1 Access to the Veo platform's open access capabilities is provided as a service to financial advisors using the brokerage, execution
More informationIncome & Asset Import: How It Works
Clients now have the ability to upload their income and assets documentation into That s My Mortgage, cutting a large step out of the document collection phase. This enhancement will save the Partner time
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Auto Loans User Manual Release 18.2.0.0.0 Part No. E97823-01 June 2018 US Originations Auto Loans User Manual June 2018 Oracle Financial Services Software
More informationWAREHOUSE KEEPER AND DESIGNATED ZONE REGISTRATION USER GUIDE September 2017
WAREHOUSE KEEPER AND DESIGNATED ZONE REGISTRATION USER GUIDE September 2017 Contents 1. Brief overview of this user guide... 3 2. Creating and using your e-services account... 4 2.1 Create an e-services
More informationProduct Eligibility and Pricing Services. Loan Originator User Guide
Product Eligibility and Pricing Services Loan Originator User Guide Table of Contents Table of Contents Log In... 1 Enter New Loan Data... 1 Evaluate Products... 6 Analyze Search Results... 6 Update Search
More informationClaims. Chapter 11. Adding a Claim. HOW to Add a Claim. Nexsure Training Manual - CRM. In This Chapter
Nexsure Training Manual - CRM Claims In This Chapter Adding a Claim Populating the Claim form Tracking the Claim Delivering the Claim form Closing and Reopening the Claim Adding a Claim When a claim is
More informationIntroduction to Client Online
Introduction to Client Online Construction Finance Guide ConstructionFinanceNewClientsV2Sept15 Contents Introduction 3 Welcome to your introduction to Client Online 3 If you have any questions 3 Logging
More informationMortgage Cadence User Guide Underwriting Submission (Delegated)
Purpose Link to Mortgage Cadence Additional Documentation or Other Resources Mortgage Cadence User Guide Underwriting Submission (Delegated) Follow these steps to submit a loan for delegated approval in
More informationMortgage Cadence User Guide Closed Loan Submission, Loan Purchase and Post-Closing
Mortgage Cadence User Guide Closed Loan Submission, Loan Purchase and Post-Closing Purpose Link to Mortgage Cadence Additional Documentation or Other Resources Follow these steps to submit a closed loan,
More informationClaims Packaging Tool Servicer Support User Manual Version 1.0 Effective Date : 07/11/2018
Claims Packaging Tool Servicer Support User Manual Version 1.0 Effective Date : 07/11/2018 Table of Contents Claims Packaging Tool (CPT) Overview...3 CPT Servicer Use... 3 Flow Chart and Timeline...4 Claims
More informationAnswer Your Need to Know Questions Faster
Answer Your Need to Know Questions Faster A How-to-Guide to RLI s online portal, epup Are you on a need to know basis with your Personal Umbrella insureds? Do you frequently find yourself saying: I need
More informationEXTERNAL GUIDE HOW TO SUBMIT AN OBJECTION OR APPEAL VIA EFILING
TABLE OF CONTENTS 1 PURPOSE 3 2 INTRODUCTION 3 3 LOGON TO THE EFILING WEBSITE 4 3.1 ACCESS THE REQUEST FOR OBJECTION OR APPEAL FORM AND ADMINISTRATIVE PENALTY ASSESSMENT NOTICE 4 3.2 DETAILED PROCEDURES
More informationFAQ. Q: Where can I find my account number? A: You can find your account number on a recent paper bill.
FAQ Q: Do I need any special hardware or software to sign up for this E-Bill Express payment service? A: No special hardware or software is required to use this service. You will only need Web access and
More informationUCAA Expansion Application Insurer User Guide December 2017
UCAA Expansion Application Insurer User Guide December 2017 2017 National Association of Insurance Commissioners All rights reserved. Revised Edition National Association of Insurance Commissioners NAIC
More informationUser guide for employers not using our system for assessment
For scheme administrators User guide for employers not using our system for assessment Workplace pensions CONTENTS Welcome... 6 Getting started... 8 The dashboard... 9 Import data... 10 How to import a
More informationGUIDE Guide for Configure and export payment file using Bank Connector Localization for Singapore
GUIDE Guide for Configure and export payment file using Bank Connector Localization for Singapore Date: 01-Oct-2018 Contact : Support_sg@navisionapps.com Bank Connector v1.0.0.2 Contents 1. Introduction...
More informationPELICAN: Financial Management Training Guide
Version 1.1 Version 1.1 Version 5.0 Revision Date: 01/2018 PELICAN: Financial Management Training Guide Office of Child Development and Early Learning (OCDEL) COMMONWEALTH OF PENNSYLVANIA Contents Financial
More information06/13/2017 Blackbaud Altru 4.96 Revenue US 2017 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any
Revenue Guide 06/13/2017 Blackbaud Altru 4.96 Revenue US 2017 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or mechanical,
More informationUser Guide for NEW applicants Updated January 31, 2018
User Guide for NEW applicants Updated January 31, 2018 The online application system currently applies to the following categories of applicants: - Applicant has not held a licence within the last 12 months;
More informationProcedures & Tips and Tricks For End of Year Process
Procedures & Tips and Tricks For End of Year Process Creating New Fiscal Period When the End of Year process is run the EbixASP program will automatically create the new fiscal period (if you have not
More informationProSuite and Stewart Title NextSTEPS
ProSuite and Stewart Title NextSTEPS Do you order Title Insurance from Stewart Title NextSTEPS? Do you order online and find yourself manually completing much of the same information that you have already
More informationPost Payment Documentation Request Portal
Post Payment Documentation Request Portal Responding to an Expense Reimbursement Post Payment Document Request Fannie Mae s Post Payment Documentation Request portal provides an efficient and simple way
More informationTAX GROUP USER GUIDE (REGISTRATION, AMENDMENT AND DE- REGISTRATION) December 2017
TAX GROUP USER GUIDE (REGISTRATION, AMENDMENT AND DE- REGISTRATION) December 2017 Contents 1. Brief overview of this user guide... 3 2. Creating and using your e-services account... 4 2.1 Create an e-services
More informationZerodha Web Document. Zerodha Web
Zerodha Web 1 Trade Home Page Nest3 Web Home page displays menu icons that directly links to the following pages. a) Market Watch. b) Trade Express/ Streamer. c) My Alerts. d) Index Chart. e) Online IPO
More informationSetting Up Direct Deposit for the First Time
Setting Up Direct Deposit for the First Time Overview Setting up direct deposit for student refunds is a 2-step process: 1) Adding the checking or savings account to the student s bank account profile
More informationWeb Incentive Processing System User Guide. For Participating Independent Contractors (PICs)
Web Incentive Processing System User Guide For Participating Independent Contractors (PICs) Revised: January 2017 2 W e b I n c e n t i v e P r o c e s s i n g S y s t e m U s e r G u i d e P a r t i c
More informationCRE/RPE - QuickBooks General Sales Export Guide
One Blue Hill Plaza, 16 th Floor, PO Box 1546 Pearl River, NY 10965 1-800-PC-AMERICA, 1-800-722-6374 (Voice) 845-920-0800 (Fax) 845-920-0880 CRE/RPE - QuickBooks General Sales Export Guide CRE/RPE now
More informationMy First Days. A Reference/Training Manual
My First Days A Reference/Training Manual ESS - My First Days Page 2 of 42 My First Days Table of Contents I. Introduction to Employee Self-Service (ESS) and My First Days... 3 II. Logging into the Self-Service
More informationSchool Online Payments Parent User Guide
School Online Payments Parent User Guide Edited for Wolf Creek Public Schools Copyright Rycor Solutions Inc. 2015 Table of Contents Table of Contents............................................. 2 Create
More informationSTUDY PLANNER STUDENT SUPPORT GUIDE
GLOBAL MOBILITY STUDY PLANNER STUDENT SUPPORT GUIDE Table of Contents Summary of Subject Approval Process... 3 Getting Started... 4 Student Homepage... 5 Creating a Draft Exchange Plan... 6 Exchange Plan
More informationSIBAGEN CORE INSURANCE SOLUTION
CORE INSURANCE SOLUTION Introductory User Manual (Motor and General Underwriting) Release 1.0.0 October 2015 BIC Technologies Company LTD. Page 1 of 37 2 ND Floor, Anum Yemoh Plaza Lagos Avenue, East Legon
More informationCeridian Source Self-Service Benefits
Ceridian Source Self-Service Benefits 2001 by Ceridian Corporation All rights reserved. Ceridian is a registered trademark of Ceridian Corporation. Ceridian Source Self-Service and Source are trademarks
More informationX-Charge Credit Card Processing
X-Charge Credit Card Processing OpenEdge (Formerly X-Charge) Payment Processing Setup... 1 Setting Permissions for Credit Card Processing... 1 Setting Up X-Charge Payment Processing in SuccessWare 21...
More informationUser Guide for Pricing Engine
User Guide for Pricing Engine Version 1.2 Effective Date: 02/27/2019 Contents 1.0 STEPS TO ACCESS SEEMYLOANSTATUS... 2 2.0 SUBMITTING LOCK REQUEST... 4 2.1 STEPS TO REQUEST LOCK ON A NEW LOAN... 4 2.2
More informationUsing FastCensus for Plan Sponsors
Using FastCensus for Plan Sponsors FastCensus is a secure, online tool for Plan Sponsors to access, edit, validate and submit census data to their Third Party Administrator for the purposes of year-end
More informationMoney Management (MX) Frequently Asked Question s
Money Management (MX) Frequently Asked Question s Account Maintenance How do I get rid of duplicate accounts? How do I permanently delete an account? How do I hide/exclude an account? How do I rename my
More informationMMF Investment Policy Management
MMF Investment Policy Management Citibank Online Investments Transaction Services MMF Investment Policy Management Table of Contents Table of Contents Money Market Funds Investment Policy Management...2
More informationSOARFIN Training Manual Procurement Card Cardholder, Reconciler
SOARFIN Training Manual Procurement Card Cardholder, Reconciler Document filename SOARFIN Training Manual Procurement Card Cardholder Reconciler.docx Document Version 1.05 Last Modified 6 20 2018 Overview
More informationSecure Website Encompass Loan Center
What is housed in this website? NOVA Home Loans uses a secure website where you can access your NOVA loan documents 24-hours a day. In this secure website, you will find the documents associated with your
More informationASSURANT FIELD ASSET SERVICES INTEGRATION
ASSURANT FIELD ASSET SERVICES INTEGRATION Assurant Field Asset Services Integration Table of Contents Create a Assurant Field Asset Services Client... 2 Importing Orders... 4 Regular Import... 4 Full Refresh...
More informationCanadian Configurations
C When converting an existing FTD Mercury system to take advantage of the new features provided in FTD Mercury 7.1 or later, you must perform the following configurations: 1 Set the Store to Canada 2 Set
More informationE-Filing. E-Filing. A Guide for Insolvency Professionals. Innovation, Science and Economic Development Canada
Innovation, Science and Economic Development Canada Office of the Superintendent of Bankruptcy Canada Innovation, Sciences et Développement économique Canada Bureau du surintendant des faillites Canada
More informationAmazing Charts PM Billing & Clearinghouse Portal
Amazing Charts PM Billing & Clearinghouse Portal Agenda Charge Review Charge Entry Applying Patient Payments Claims Management Claim Batches Claim Reports Resubmitting Claims Reviewing claim batches in
More informationHomePath Online Offers Guide for Selling Agents
HomePath Online Offers Guide for Selling Agents 2012 Fannie Mae. Trademarks of Fannie Mae FM 0912 1 Table of Contents Introduction...3 Online Offers User Support...3 Your Account...4 Registering on HomePath.com...4
More informationSage Payment Processing User's Guide. March 2018
Sage 300 2017 Payment Processing User's Guide March 2018 This is a publication of Sage Software, Inc. 2017 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and
More informationMarket Conduct Annual Statement Industry User Guide Data Year Filings
Market Conduct Annual Statement Industry User Guide 2014 Data Year Filings National Association of Insurance Commissioners 2015 Table of Contents MCAS Web Page... 3 Getting Started... 3 Request for MCAS
More informationConstruction Budget Application Using Procorem
Construction Budget Application Using Procorem User Guide Updated: August 2, 2018 Trademarked names may appear throughout this document. Rather than list the names and entities that own the trademark or
More informationEncompass Integration with Radian
Encompass Integration with Radian Encompass Mortgage Insurance (MI) Service includes an enhanced integration with Radian for a more streamlined mortgage insurance ordering process. This integration provides
More information