Justice Services Strenghtening (P083904)

Transcription

1 Public Disclosure Authorized LATIN AMERICA AND CARIBBEAN Colombia Public Sector Governance Global Practice IBRD/IDA Adaptable Program Loan FY 2010 Seq No: 9 ARCHIVED on 12-Dec-2014 ISR16442 Implementing Agencies: Public Disclosure Authorized Key Dates Key Project Dates Board Approval date:17-dec-2009 Planned Mid Term Review Date:15-Aug-2012 Original Closing Date:31-Dec-2013 Project Development Objectives Effectiveness Date:09-Mar-2010 Actual Mid-Term Review Date:01-Apr-2013 Revised Closing Date:31-Dec-2014 Public Disclosure Authorized Project Development Objective (from Project Appraisal Document) The Project development objective is to strengthen the capacity of the Judiciary and the Ministry of Interior and Justice (MIJ) to deliver timely, efficient, effective and quality dispute resolution services to citizens. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Name Strengthening of Judicial Case Management:(Cost $11.48 M) Public Disclosure Authorized Development of Judicial Human Resources:(Cost $1.73 M) Facilitating Access to Justice Services:(Cost $2.67 M) Project Coordination:(Cost $0.81 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating -- Moderate 12/12/2014 Page 1 of 10

2 Implementation Status and Key Decisions Project objectives continue to be fully achievable as the Project has been performing satisfactorily over the past year. The Project has disbursed to date USD 17,799,005.86, representing almost 90% of the total loan amount. After some initial delays in the implementation, the project got up to speed and has been consistently rated satisfactory over the last year and a half. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Low Macroeconomic Low Sector Strategies and Policies Moderate Technical Design of Project or Program Moderate Institutional Capacity for Implementation and Sustainability Moderate Fiduciary Low Environment and Social Low Stakeholders Low 12/12/2014 Page 2 of 10

3 Other Overall Moderate Results Project Development Objective Indicators Backlog in the civil, family and labor courts of Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin reduced by approximately 300,000 cases resolved or archived (Number, Custom) Value The current inventory of the civil, family and labor courts in the six cities is of 547,963 cases, reducing the number of cases in nearly 1,086,000. This important reduction was due to the measures promoted by the Project and the application of lapsing (perencion) and desist (desistimiento) tools of the new code. Productivity in the civil, family and labor courts of Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin increased by an average of 50 cases resolved per judge per year. (Number, Custom) Value The average number of cases resolved for the six cities included in the Project was 989. Except from Bogota (average 638 cases per judge), the rest of the cities clearly exceeded the proposed target (Barranquilla, 741; Bucaramanga, 813; Cali, 1025; Cartagena, 1205; and Medellin, 1513). Decentralized units in Barranquilla, Bogota, Bucaramanga, Cali, Cartagena and Medellin provide services to 350,000 users. (Text, Custom) Value 0 Partially achieved N/A 350,000 12/12/2014 Page 3 of 10

4 The decentralized units have already been adapted. The number of users attended was not measured. However, it is important to notice that the decentralized units are available for the whole population in the particular locations where the centers are. The potential population, according to local census carried out by local governments, in Barranquilla is 270,000 habitants; in Bogota, 567,861; in Bucaramanga, 350,000; in Cali, 700,000; in Cartagena, 90,000; and in Medellin, 1,500,000. Certified mediation centers provide services to 20,000 users (Text, Custom) Value ,000 users 20,000 users Date Jun Oct Dec-2014 The technical standard for quality and mediation centers has been completed and delivered by ICONTEC. To date around users have been attended. Crt. users of civil, family & labor courts of report increased satisfaction levels (up to 85 percent) in terms of the in terms of the quality, timeliness and effectiveness of services delivered. (Text, Custom) Value 75% -- N/A Increased satisfaction up to 85% Survey was not carried out and therefore information was not gathered. Court users of the civil, family and labor courts in report increased satisfaction (up to 80 percent) in terms of accountability and transparency (Text, Custom) Value N/A -- 12/12/2014 Page 4 of 10

5 PHINDIRITBL Survey was not carried out and therefore information was not gathered. 50 percent of the Judiciary staff in the civil, family and labor courts is trained and evaluated in accordance with the policies and processes developed under the project. (Text, Custom) Value % 50% The virtual training software for the design of the methodology for measuring the impact of training programs offered by the EJRLB has been finalized. The new administrative model for the EJRLB and certification school and college is being adopted. To date 1700 officers have been trained from a total of It is important to notice that all officers evaluated were trained as well. Overall Intermediate Results Indicators Management model operational in the 100 labor courts in Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin. (Text, Custom) Value 0 Achieved 102 courts 100 courts The management model had to be adapted to the new General Judicial Process Code. Up to date, the model has been implemented in all the labor courts in Barranquilla, Bogotá, Bucaramanga, Cartagena, Cali and Medellin (102 courts). After the new code came into force, the model began being applied in all labor courts in the country. The work developed in the six initial cities will be useful for the whole country. 12/12/2014 Page 5 of 10

6 PHINDIRITBL PHINDIRITBL PHINDIRITBL Management model operational in the 134 civil and family courts in Barranquilla, Bogota, Bucaramanga, Cartagena, Cali and Medellin. (Text, Custom) Value 0 Achieved 380 courts 134 courts The management model had to be adapted to the new General Judicial Process Code. Up to date, the model has been implemented in all the civil and family courts in Barranquilla, Bogotá, Bucaramanga, Cartagena, Cali and Medellin (380 courts). After the new code came into force, the model began being applied in all civil and family courts in the country. The work developed in the six initial cities will be useful for the whole country. A new administrative management model is adopted by EJRLB, including a new methodology for virtual training and applied legal research (Text, Custom) Value 0 Achieved Achieved. Management model implemented Management model implemented The administrative management model has been adopted by the EJRLB. Model was delivered to the Administrative Chamber of the Superior Council of Judicature and was adopted by EJRLB in July The model started to fully operate the 14th of November, specific training modules to support the management model are operational and benefit judicial staff (Text, Custom) Value 0 Achieved Achieved. 3 training models were implemented 3 training models The design and development of 3 training modules have been implemented and are operational. The design of the models was contractedin 2012 and implemented in These modules were used in the whole country to train 354 trainers of trainers that may replicate this initiative in different regions of the country. 12/12/2014 Page 6 of 10

7 PHINDIRITBL PHINDIRITBL New mechanisms and parameters are developed and approved by CSJ for the evaluation of the Judiciary#s staff under the management model, and staff is evaluated accordingly (Text, Custom) Value 0 Achieved Achieved. Evaluation parameters and mechanisms was implemented and used to evaluate 1700 officers. evaluation parameters and mechanisms developed The consultancy for the implementation of an evaluating mechanism has already been presented to the magistrates of the Administrative Court. To date, 1700 officers have been evaluated. The project supported this process with the formula to carry out the evaluation regarding productivity. Justice Services Map updated annually. (Text, Custom) Value 0 Achieved Achieved. The map was updated annually. Annual updates of the justice services map. Justice Services Map has been updated. The map includes the justice service offer in the whole country, not only regarding jurisdictional offer but also alternative dispute resolution methods. The map has been updated five times and it allows users to identify clearly where they should attend to solve its dispute, according to the controversy they are facing. In this sense, this has been an important tool for potential justice services users that facilitates effective access to justice. Since its implementation, in December 17, 2013, until September 2014 the map had been consulted or used by users. 12/12/2014 Page 7 of 10

8 PHINDIRITBL PHINDIRITBL PHINDIRITBL First national basic unmet justice needs carried out. (Text, Custom) Value 0 Achieved Achieved. Survey was carried out in Survey carried out First national basic unmet justice needs survey was completed and its results were disseminated in August 23, The survey wasapplied to 5,866 persons in 14 cities, with a trust level of 95% and error margin of 3%. 13 decentralized facilities are operational in Barranquilla, Bogota, Bucaramanga, Cali, Cartagena and Medellin. (Text, Custom) Value 0 Partially achieved 14 decentralized facilities are operating. 13 decentralized facilities operational. The refurbishing works have concluded, and the IT equipment and management models have been delivered. To date there are 14 operational facilities (2 in Barranquilla, 2 in Bogotá, 2 in Bucaramanga, 1 in Cartagena, 3 in Cali and 4 in Medellin). The last facility began operating in June, All judges have been appointed to meet the needs. 50 mediation centers certified under the new quality standards norm (Text, Custom) Value -- Achieved 55 mediation centers have been certified under the new quality standards norm. 50 mediation centers certified under the new quality standards norm. Date Jun Oct Dec /12/2014 Page 8 of 10

9 PHINDIRITBL 55 mediation centers have been certified, and the Project has also supported other 30 centers. The support to the other mediation centers consisted of the presentation of good practices to improve performance in these centers. This additional support is importantbecause the centers must be certified to officially operate and was an initial step to unify procedures, generating trust and equal attention in all centers. Judiciary establishes permanent user information offices to disseminate: standards of actblty., transparency, competency & effectvess. applicable to jstce. sctr.; & (ii) citizens# rights and duties (Text, Custom) Value 0 Partially achieved 14 permanent information offices were established. No. of information offices established Date Jun Oct Dec-2014 The Project exceeded the initial target of 5 information offices and established 14 permanent offices in Barranquilla (2 offices), Bogotá (2 offices), Bucaramanga (2 offices), Cartagena (1 offices), Cali (3 offices) and Medellin (4 offices). Overall Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed P IBRD Effective USD % P TF Closed USD % Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P IBRD Effective 17-Dec Feb Mar Dec Dec-2014 P TF Closed 04-Sep Sep Sep Aug Jul /12/2014 Page 9 of 10

10 Cumulative Disbursements Restructuring History Level Approved on 08-May-2013,Level 2 Approved on 22-Nov-2013,Level 2 Approved on 25-Jun-2014 Related Project(s) P Strengthening Justice Services Project Additional Financing 12/12/2014 Page 10 of 10