~ NOTICE OF MEETING ~ CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS MEETING

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1 ~ NOTICE OF MEETING ~ CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS MEETING 2910 East Fifth Street Austin, TX ~ Agenda ~ Executive Assistant/Board Liaison Gina Estrada Monday, May 23, :00 PM Capital Metro Board Room I. Pledge of Allegiance II. III. IV. Safety Briefing Recognition Public Comment: V. Advisory Committee Updates: VI. 1. Update on the Customer Satisfaction Advisory Committee (CSAC) 2. Update on the Access Advisory Committee (AAC) Board Committee Updates: 1. Finance, Audit and Administration Committee; and 2. CAMPO update VII. Consent Items 1. Approval of minutes for the April 25, 2016 Board Meeting 2. Approval of the Build Central Texas (BCT) FY 2016 projects list and funding allocation disbursement in accordance with the approved FY 2016 budget. The FY 2016 approved budget includes a not-to-exceed amount of $250,000 for Build Central Texas projects. VIII. Action Items: 1. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Muniz Concrete & Contracting Inc. for the expansion of the parking lot at the Lakeline Park and Ride in an amount not to exceed $1,788, Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute an Interlocal Agreement with the University of Texas at Austin for shuttle services for an estimated revenue of $19,150,000 for a period of three years starting September 1, Board of Directors Page 1 Printed 5/19/2016

2 Regular Meeting Agenda May 23, 2016 IX. 3. Approval of a resolution authorizing changes to the Capital Metro subsidy structure for the MetroRideshare program to allow regional groups to participate in the program with zero subsidy from Capital Metro. 4. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Ben Fitzgerald Real Estate Services, LLC dba Rosemark for an amount not to exceed $6,588,560 for building maintenance services for the North Operations and Maintenance Facility for a base period of two (2) years with six (6) one year options. 5. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Stadler U.S. Inc. to perform software and hardware updates for an amount not to exceed $418,000. Presentations: X. Reports: XI. 1. Central Texas Changing Demographics 2. MetroWorks Update 3. Accident and Passenger Injury Trends Q2 FY Central Corridor Project/Connections 2025 Update 2. Planning/Development 3. Operations 4. Finance 5. President/CEO Updates Items for Future Discussion: XII. Adjournment ADA Compliance Reasonable modifications and equal access to communications are provided upon request. Please call (512) or gina.estrada@capmetro.org if you need more information. BOARD OF DIRECTORS: Wade Cooper, chairperson; Beverly Silas, vice chair; Ann Stafford, board secretary; Delia Garza, Ann Kitchen, Rita Jonse, Terry Mitchell and Juli Word. Board Liaison: Gina Estrada (512) , gina.estrada@capmetro.org if you need more information. The Board of Directors may go into closed session under the Texas Open Meetings Act. In accordance with Texas Government Code, Section , consultation with attorney for any legal issues, under Section for real property issues; under Section for personnel matters, or under Section , for deliberation regarding the deployment or implementation of security personnel or devices; arising regarding any item listed on this agenda. Capital Metropolitan Transportation Authority Page 2 Updated 5/19/2016 1:52 PM

3 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3533) CSAC May 2016 Minutes 5.1 TITLE: May 2016 Minutes of the Customer Satisfaction Advisory Committee Page 1 Packet Pg. 3

4 5.1.a Capital Metropolitan Transportation Authority Customer Satisfaction Advisory Committee Wednesday, May 11 th, :00 8:07 p.m. The Customer Satisfaction Advisory Committee (CSAC) met on Wednesday, May 11 th, 2016 at the Capital Metro Transit Store. Committee Members in attendance included Chairman William Shamburg, David Foster, Betsy Greenberg, Oscar Gaytan, and Michael French. Capital Metro staff present included Sam Sargent, John Andoh and Lawrence Deeter. No citizens were in attendance for this meeting. Call to Order Chairman William Shamburg, Customer Satisfaction Advisory Committee The meeting was called to order by Chairman Shamburg at 6:00 p.m. Action Items Approval of April Meeting Minutes Chairman William Shamburg, Customer Satisfaction Advisory Committee The committee instructed Mr. Sargent to insert Mr. Gaytan into the Committee Members Present portion of the April minutes and remove Mr. Foster. Mr. French made the motion for approval with Dr. Greenberg providing a second. The April minutes passed unanimously. New Business Discussion of Payment Method Changes to the Ticket Vending Machines (TVM) Mr. Joe Iannello, Chief Information Office, Capital Metro Mr. Iannello presented to the committee on the upcoming phase-out of debit and credit card capabilities on the Ticket Vending Machines (TVM). There are 2 TVMs at each of the 9 Metrorail stations. These machines were installed 7 years ago and currently accept cash, bank cards, debit cards, and stored value smart cards. Attachment: CSAC Minutes (3533 : CSAC May 2016 Minutes) Mr. Iannello stated that TVMs are increasingly costly to maintain, principally due to security controls required for those kinds of machines. Any entity that sells goods or services using bank cards must be compliant with the Payment Card Industry Data Security Standard (PCI DSS). Right now, Mr. Iannello said, Capital Metro is 100 percent compliant, but those controls aren t static. This standard changes every 18 months to stay ahead of security threats. Packet Pg. 4

5 5.1.a Maintaining compliance is becoming increasingly expensive. At the end of the year, Capital Metro s TVMs will no long be in compliance. Mr. Iannello stated that the agency could continue to upgrade the machines, but the cost over 5 years would be roughly $5,000,000. The projected revenue from the machines over that time period is also $5,000,000. Mr. Iannello stated that the majority of tickets purchased at the TVMs are single ride passes. The mobile app now supports single ride Commuter passes. The mobile app is the alternative to the TVMs that the agency didn t have when the machines were first introduced. These machines are only at the 9 MetroRail stations, whereas 2,800 bus stops lack any sort of vending machine, including MetroRapid stations. The app and other methods of payment beyond the TVMs are widely used. Mr. Iannello said that the app is more convenient, can be used anytime, doesn t requiring queuing, and is safer from a security standpoint. Chairman Shamburg expressed his concern that inexperienced customers may be thrown off by the machines no longer taking credit or debit cards. Mr. Iannello and Mr. Sargent explained that the agency is planning an extensive communications, marketing, and community involvement transition plan. There will be customer service representatives at the machines when they are taken offline for credit and debit card purchases in October. An update to the mobile app will also simplify the ticket purchasing process, Mr. Iannello said. Mr. Foster asked how other transit agencies have made the shift away from their TVMs taking debit and credit cards. Mr. Iannello explained that Capital Metro was one of the first transit agencies to introduce mobile ticketing 2 years ago and is ahead of the industry curve. Because we got a jump start most agencies are not making this transition; many are just now adding mobile ticketing. Chairman Shamburg asked what percentage of total rail revenue comes from the credit and debit purchases on the TVMs. Mr. Iannello stated that 80 percent of annual rail sales is through credit and debit cards. However, we only recently began providing single ride tickets on the app. To measure total rail ticket revenue can be difficult, however, because anybody with a Commuterlevel pass could use the pass on rail or commuter buses. Mr. Sargent will follow up with the committee to clarify these percentages for the committee, along with the transition plan for the TVMs. Mr. Iannello and Mr. Deeter concluded with positive comments about the potential of the mobile app as the credit and debit card function is eliminated from the machines. Attachment: CSAC Minutes (3533 : CSAC May 2016 Minutes) Connections 2025 Study Update Mr. Lawrence Deeter, Senior Planner, Capital Metro Mr. Deeter provided an update on the Connections 2025 study. Between October and November of last year, Capital Metro and TMD consultant staff performed data collection and review, Packet Pg. 5

6 5.1.a followed by a system and service evaluation that concluded this month. During that time, Capital Metro held 13 public meetings across the service area, 30 community meetings with neighborhood and civic organizations, and received 5,000 online and paper survey responses. Mr. Deeter explained that some of the most common community feedback we received related to the expansion of the Frequent Service Network, later MetroRail service, and better east/west connectivity. He continued with demographic data showing the explosive growth of the region and the role that transit plays in maintaining and improving quality of life. Regional Employment trends have shown a dramatic decrease in unemployment since 2010, the location of large employers in North Austin and adjacent communities to the north, and other areas that are projected to have large employment growth such as Tech Ridge, the Domain, and Mueller. The number of seniors, college students, and low-income residents is also climbing, Mr. Deeter said. Mr. Deeter described the four land use market types that the Connections 2025 study is exploring: Central Core, Core, Suburban, and Rural. Each land use type has different characteristics, benefits and challenges for the purposes of transportation. Central Texas has a mix of land use types, including dense urban, auto-centric suburban, and low density rural areas. Affordable housing has also become more disconnected, which presents a major problem for people who are transit dependent. Mr. Deeter discussed the market analysis findings on travel patterns in Central Texas, including the statistic that Austin resident s average drive time into work is 23 minutes. Dr. Greenberg asked where that number came from, with Mr. Deeter replying that is was from the American Community Survey (Census) and most likely describes commutes completely within the city. TMD s market findings laid out the strengths and weaknesses of the service area. Strengths included a 29 percent regional growth rate, concentrated residential and commercial development, a large student population and interagency mobility initiatives. Weaknesses included auto-centric development, low gas prices, emerging employment centers outside the urban core, and affordability. Mr. Deeter discussed Capital Metro service trends, namely that operating costs have steadily increased with revenue hours remaining stable. Boarding concentrations are found along key mixed-use service spines and in areas with dense housing and employment. TMD found that transfers seem balanced between network hubs and route intersections, which Mr. Deeter noted was a positive. Furthermore, Capital Metro s initial investment in developing a frequent network has been successful. Attachment: CSAC Minutes (3533 : CSAC May 2016 Minutes) TMD found that base fares on Capital Metro have been low, historically. The tiered fare structure that was introduced with MetroRapid was designed to incentivize people to use local services. TMD has suggested that the 40 percent fare premium on MetroRapid may be pushing riders away from this more cost-effective service. Packet Pg. 6

7 5.1.a TMD also found that the existing frequent network, tailored services such as the University of Texas shuttle, mixed use corridors, and Capital Metro facilities were strengths for the agencies. Identified weaknesses included a limited number of frequent services, low farebox recovery, the fare structure, and limited network synergy. Chairman Shamburg stated that Capital Metro has a big opportunity to connect the Connections 2025 effort with City of Austin initiatives such as CODENext. He asked who at Capital Metro is coordinating TMD s findings with CodeNext and other land use officials to ensure that all of the various agency plans are working together. Mr. Deeter replied that Capital Metro s long-range planners are involved with this type of coordination, especially through the Central Corridor study. A Central Corridor update will be given to the committee this summer. Adjournment Chairman William Shamburg, Customer Satisfaction Advisory Committee Chairman Shamburg adjourned the meeting at 8:07 p.m. Attachment: CSAC Minutes (3533 : CSAC May 2016 Minutes) Packet Pg. 7

8 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3534) Access May 2016 Minutes 5.2 TITLE: May 2016 Minutes of the Access Advisory Committee Page 1 Packet Pg. 8

9 5.2.a Access Advisory Committee April 4 th, :30 6:40 p.m E. 5 th Street, Austin, Texas Call to Order: Chairman Chris Prentice, Access Advisory Committee Chairman Prentice called the meeting to order at 5:30 p.m. Introductions: Committee members present were Chairman Chris Prentice, Vice Chairman Paul Hunt, Molly Birrell, Glenda Born, and Estrella Barrera. Capital Metro staff present were Chad Ballentine, Sam Sargent, Paul Hamilton, John Andoh, and Ralph Villarreal (by telephone). Sandy Seekamp provided citizen communication. Citizen Communication: Ms. Sandy Seekamp, former Access Advisory Committee member Ms. Seekamp spoke on behalf of another electric wheelchair user who requires a personal aide to perform daily tasks. On Access, aides can ride with the customer for grocery shopping and things of that nature. On regular buses, this is not an option for personal aides. Ms. Seekamp expressed frustration over this and the conditional eligibility requirements generally. Mr. Ballentine was asked to follow up with Bus & Paratransit Services to review the rules on personal attendants. MetroAccess Statistics and Technology Update: Mr. Chad Ballentine, Director of Paratransit, Capital Metro Mr. Ballentine updated the committee on the March 2016 operations report. Total ADA ridreship is up to 58,190 with 66,561 requested trips. The on-time performance in March was percent, just under the 93 percent OTP goal. Chargeable No Show trips were at 3.13 percent of total trips, under the 4 percent goal. The call center abandonment rate was 6.95 percent for the month of March, over the 5 percent goal. Total registered passengers stood at 5,789 with 3,185 active riders and 172 applications processed. Attachment: Access Committee Meeting (3534 : Access May 2016 Minutes) Mr. Born asked Mr. Ballentine about resolution of complaints that MetroAccess receives. She was curioust o know what happens when a complaint comes in, as she hears from people all the time that nothing happens when you complain. Specifically, Ms. Born wanted to know what constituted a legitimate complaint? Packet Pg. 9

10 5.2.a Mr. Ballentine replied that the agency has moved away from legitimate or chargable complaints. Because somebody has called in, they must have had a reason to do so. Therefore each call is taken as a legitimate complaint. Mr. Ballentine continued, saying that perception is important and Capital Metro wants to make sure that we capture all complaints. When a complaint comes in, a Customer Service agent calls out, usually, right away to give the customer an update and to confirm that their complaint has been received. For MetroAccess, the complaint is then routed to eligibility, the service provider, who whichever person is best equipped to handle the particular issue. Chairman Prentice asked that CCRs be placed on the June agenda for discussion, along with the Customer Satisfaction Survey. Committee Action Update Mr. Sam Sargent, Community Involvement Coordinator, Capital Metro Access-a-Ride Update and Discussion The committee continues to discuss replacement services for Access-a-Ride, once the program is phased out at the end of this fiscal year. The program will be phased out because of a recent FTA circular regarding accessibility on taxi and TNC services. Planning and paratransit staff is evaluating the potential for new and expanding community grocery shuttle routes, like the HEB Shuttle. Approved August 2016 Service Changes Mr. Sam Sargent, Community Involvement Coordinator, Capital Metro Mr. Sargent informed the committee that the August 2016 service changes that they had received a presentation on in April had been approved by the Board of Directors. These included: Minor Downtown Route Adjustments Routes 2, 6, 19 and 37 that have been detoured in the 3rd Street area will have permanent routing changes through downtown. Traveling southbound, routes will turn left onto Cesar Chavez and turn left on Lavaca when traveling northbound. The routes will serve both Republic Square Stations, at 4th/Guadalupe (SB) and 3rd/Lavaca (NB). School-Related Adjustments Every fall, Capital Metro transitions UT Shuttle, E-Bus service, and select trips on Local routes from summer schedules to in-school session service levels to accommodate the increased demand. Attachment: Access Committee Meeting (3534 : Access May 2016 Minutes) UT Shuttles All UT Shuttles will transition from summer schedules to full service based on University calendars. E-Bus service will be reinstated for the fall semester. Packet Pg. 10

11 5.2.a Local Routes Select school-related weekday trips on the following routes will be turned back on: 4 Montopolis 5 Woodrow/South 5 th 7 Duval/Dove Springs 20 Manor/Riverside 300 Govalle 331 Oltorf 333 William Cannon Approval of Minutes Chairman Chris Prentice, Access Advisory Committee The April Access Advisory Committee minutes were approved unanimously. Adjournment The Access Advisory Committee adjourned at 6:40 p.m. Attachment: Access Committee Meeting (3534 : Access May 2016 Minutes) Packet Pg. 11

12 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3496) Approval of minutes for the April 25, 2016 Board Meeting 7.1 SUBJECT: Approval of minutes for the April 25, 2016 Board Meeting FISCAL IMPACT:. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 2. Demonstrate regional leadership 2.1 Lead public transportation and development DBE/SBE PARTICIPATION: Does not apply. Approval of minutes for the April 25, 2016 Board Meeting RESPONSIBLE DEPARTMENT: Board of Directors Page 1 Packet Pg. 12

13 7.1 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3496) Approval of minutes for the April 25, 2016 Board Meeting. Date: May 23, 2016 Secretary of the Board Ann Stafford Page 2 Packet Pg. 13

14 7.1.a 7458 CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS MEETING 2910 East Fifth Street Austin, TX ~ Minutes ~ Executive Assistant/Board Liaison Gina Estrada Monday, April 25, :07 PM Meeting Called To Order 12:00 PM 1:07 PM Meeting Adjourned I. Pledge of Allegiance II. Safety Briefing Donna Simmons, Vice President of Administration, gave the safety briefing for the month. She reminded everyone to be safe around buses and avoid distracted driving, particularly using handheld devices. She also mentioned that Capital Metro has partnered with APD to assist with enforcing the city's hands free ordinance. III. Public Comment: Sandy Seekamp, citizen, had remarks regarding the temperature of buses during the summer. She feels the temperature is too low and wants to know if adjustments can be made. Carlos Leon, citizen, discussed issues with front and rear doors not immediately opening when bus arrives at bus stops. He also discussed issues he has had with driver courtesy. Raquel Dadomo, Wheatsville Food Co-op employee, would like Capital Metro to restore frequency on Route 1 to 3101 Guadalupe Street. She feels that changes to this route has made it difficult for customers to shop at the store. It has also caused some employees to be late due to the new schedule. President Watson stated staff would look into this to see what can be done. Daniel Woodroffe, Board Member, Austin Parks Foundation, thanked the Board for their consideration to partner with Downtown Austin Alliance for infrastructure and landscaping improvements to Republic Square Park. IV. Advisory Committee Updates: 1. Update on the Customer Satisfaction Advisory Committee (CSAC); Sam Sargent of the Community Involvement Team gave the CSAC update. The following items were discussed at this month s CSAC meeting: Proposed August 2016 Service Changes Connections 2025 Update Discussed and voted on Routes 1 & 3 Frequency Restoration Resolution which states: The CSAC recommends that Capital Metro staff review the possibility of restoring the frequencies to Route 1 and Route 3 to their priority service level, and that bus stops for Route 1 and Route 3 be combined with MetroRapid stations on Route 801 and Route 803 where they stop in adjacent areas. 2. Update on the Access Advisory Committee (AAC) Sam Sargent of the Community Involvement Team gave the Access Advisory Committee update. The following items were discussed at this month s AAC meeting: Attachment: Board Meeting Minutes (3496 : Approval of minutes for the April 25, 2016 Board Meeting) Board of Directors Page 1 Printed 5/17/2016 Packet Pg. 14

15 Regular Meeting Minutes April 25, 7.1.a 2016 MetroAccess Statistics & Technology Update Fixed Route Automated Telephone System Update Proposed August 2016 Service Changes Passed a resolution in support of replacing the Access-a-Ride program which is set to be terminated at the of this fiscal year. V. Board Committee Updates: VI. 1. Finance, Audit and Administration Committee; Committee Chair Mitchell gave the committee update. The committee had two action items which are listed on the Consent Agenda: - Finalize and execute a contract with iknow LLC for a quadrennial review of the Authority - Proposed agreement with the DAA to enter into an agreement with Austin Parks Foundation In addition, the committee heard the following presentations: - FY Financial Audit Results - Future Use of Rail Ticket Vending Machines - Connections 2025 Update 2. CAMPO update; and Board Member Mitchell gave the CAMPO update. The Committee met on April 4. The discussion focused on updates to the 2040 Transportation Plan. The majority of the discussion focused on the IH- 35 improvement project. In addition, there were some technical amendments to the Transportation Improvement Plan. 3. Operations, Planning and Safety Committee Committee Chair Silas presented the report from the committee s meeting on April 13th. The committee had four action items and elected to put one on today s action agenda. The other three are items #3, 4, and 5 are on the consent agenda today. Presentations to the committee this month were the following: Connections 2025 Update Operations Report Consent Items 1. Approval of Minutes for March 21, 2016 Board Meeting. 2. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Iknow LLC for a quadrennial review of the Authority in an amount not to exceed $246, Approval of a resolution authorizing the President/CEO, or her designee, to enter into an agreement with the Austin Parks Foundation to make infrastructure and landscaping improvements to Republic Square Park in an amount not to exceed $425, Approval of a resolution authorizing the President/CEO, or her designee to finalize and execute a contract with Piatra, Inc. to relocate a portion of the building known as the Pine Street Station located at 414 Waller Street to a new location along the railroad tracks in the area of US 183 and Springdale Road in East Austin in an amount not to exceed $239,980. Attachment: Board Meeting Minutes (3496 : Approval of minutes for the April 25, 2016 Board Meeting) Capital Metropolitan Transportation Authority Page 2 Updated 5/17/2016 9:45 AM Packet Pg. 15

16 Regular Meeting Minutes April 25, 7.1.a Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute an addendum to the interlocal agreement with Capital Area Rural Transportation Services (CARTS) for the provision of Route 470 for a period of one year and four months in an amount not to exceed $291,284. VII. VIII. IX. Action Items: 1. Approval of a resolution authorizing the President/CEO, or her designee, to implement August 2016 Service Changes described in the attached document beginning Sunday, August 21, Roberto Gonzales, Planning Department Manager, presented this item. Capital Metro reviews service three times a year, analyzes performance and proposes potential adjustments to improve on-time performance. Proposed changes include: School related adjustments: Capital Metro transitions UT Shuttle, E-Bus service, and select trips on Local routes from summer schedules to in-school session service levels to accommodate the increased demand. Minor downtown route adjustments to Routes 2, 6, 19 and 37 RESULT: MOVER: SECONDER: AYES: ADOPTED [UNANIMOUS] Delia Garza, Board Member Rita Jonse, Board Member Silas, Stafford, Mitchell, Word, Cooper, Garza, Kitchen, Jonse Presentations: 1. Urban Land Institute MetroRail Downtown Station Review Javier Arguello, Director, Long Range Planning, introduced David Steinwedell, Executive Director, and Ariel Romell, Manager, ULI, who provided an overview of ULI and ULI Austin s Technical Assistance Panels (TAP). The TAP provided comprehensive and strategic advice to staff in regards to Capital Metro s Downtown Multimodal Station. Representatives on the Panel provided the Board with a final report which included a summary of major recommendations and conclusions. In addition, the Panel also made recommendations outside of the scope for the TAP in the interest of long term use and adaptation of a new, more permanent Station. President Watson thanked ULI and stated we are already addressing and incorporating the recommendations provided for this project. Reports: 1. Central Corridor Project/Connections 2025 Update Todd Hemingson, Vice President Planning & Development presented this item. Work with AECOM has begun regarding Central Corridor 2.0. A brief overview of the two phases of the project was discussed with the Board. TMD has produced three deliverables regarding Connections 2025; a Survey Summary, Market Analysis, which has been presented to the Board; and a draft of the Service Analysis. Board member Kitchen requested a timeline regarding Board involvement for this process. 2. President/CEO Updates President Watson presented her report. The report included the following: Attachment: Board Meeting Minutes (3496 : Approval of minutes for the April 25, 2016 Board Meeting) Buses: We are replacing 47 UT shuttles with new Gillig buses. The remainder of the UT shuttle fleet will be replaced later this year. Also the Build Your Dream (BYD) electric bus is on site for Board to tour Capital Metropolitan Transportation Authority Page 3 Updated 5/17/2016 9:45 AM Packet Pg. 16

17 Regular Meeting Minutes April 25, 7.1.a 2016 Wellness Center - 3 rd location is now opened at 9 th Street & Lavaca. Capital Metro is also a recipient of Austin Business Journal Healthiest Employer award. X. Items for Future Discussion: XI. Adjournment ADA Compliance Reasonable modifications and equal access to communications are provided upon request. Please call (512) or gina.estrada@capmetro.org if you need more information. BOARD OF DIRECTORS: Wade Cooper, chairperson; Beverly Silas, vice chair; Ann Stafford, board secretary; Delia Garza, Ann Kitchen, Terry Mitchell, Rita Jonse and Juli Word. Board Liaison: Gina Estrada (512) , gina.estrada@capmetro.org if you need more information. The Board of Directors may go into closed session under the Texas Open Meetings Act. In accordance with Texas Government Code, Section , consultation with attorney for any legal issues, under Section for real property issues; under Section for personnel matters, or under Section , for deliberation regarding the deployment or implementation of security personnel or devices; arising regarding any item listed on this agenda. Attachment: Board Meeting Minutes (3496 : Approval of minutes for the April 25, 2016 Board Meeting) Capital Metropolitan Transportation Authority Page 4 Updated 5/17/2016 9:45 AM Packet Pg. 17

18 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3514) FY 2016 Build Central Texas Program 7.2 SUBJECT: Approval of the Build Central Texas (BCT) FY 2016 projects list and funding allocation disbursement in accordance with the approved FY 2016 budget. The FY 2016 approved budget includes a not-to-exceed amount of $250,000 for Build Central Texas projects. FISCAL IMPACT: Funding is included in the FY 2016 Operating Budget.. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 2. Demonstrate regional leadership 2.1 Lead public transportation and development EXPLANATION OF STRATEGIC ALIGNMENT: This agenda item will provide the funding to communities in Capital Metro s service area to complete capital projects that support public transportation in Central Texas. BUSINESS CASE: The funding for these projects is included in the FY 2016 Operating Budget. The BCT program is authorized under current interlocal agreements with each of the communities. The BCT program is intended to help support the transportation infrastructure of each community by providing funding for transportation system improvement projects. COMMITTEE RECOMMENDATION: This agenda item was presented to and recommended for approval by the Finance, Audit, and Administration Committee on May 11, EXECUTIVE SUMMARY: Capital Metro s BCT program represents a commitment to assist in meeting the transportation infrastructure needs of suburban communities in the Capital Metro service area. Six suburban communities are participants in the BCT program. In September 2015, the Board authorized program funding of the six communities in the FY 2016 budget. This requested action complements the September 2015 funding approval. The FY 2016 project list and funding allocation are provided in Exhibit A. Also attached are letters from the communities describing their projects. DBE/SBE PARTICIPATION: Does not apply. PROCUREMENT: Chapter 791 of the State of Texas Government Code encourages governmental entities to increase the efficiency and effectiveness of local governments by authorizing them to contract, to the greatest possible extent, with one another. In doing so, local governments are permitted to forego the requirements of full and open competition and contract directly with one another. RESPONSIBLE DEPARTMENT: Finance Page 1 Packet Pg. 18

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20 7.2 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3514) FY 2016 Build Central Texas Program WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors desires to approve the FY2016 Build Central Texas (BCT) Program funding allocations and project list for the BCT communities as outlined in the attachment. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the Build Central Texas (BCT) FY 2016 projects list and funding allocation disbursement is approved in accordance with the approved FY 2016 budget. The FY 2016 approved Operating Budget includes a not to exceed amount of $250,000 for BCT projects. Date: May 23, 2016 Secretary of the Board Ann Stafford Page 3 Packet Pg. 20

21 7.2.a EXHIBIT A PROJECT LIST AND FUNDING ALLOCATION 2016 BUILD CENTRAL TEXAS PROGRAM SUBURBAN COMMUNITIES PROJECT LIST ALLOCATION 1. JONESTOWN Pecan Drive - repair edges, patch failed pavement, and hot mix overlay $ 35,087 Evergreen Drive - repair edges, patch failed pavement, and hot mix overlay Engineering Costs (design and project management & contingencies) 2. LAGO VISTA Sidewalks (SRTS) Safe Route to School, vehicle and pedestrian markings, $ 42,243 reflective buttons and street overlays 3. MANOR Street reconstruction, including excavation, grading, subgrade, flex base and $ 55,185 HMAC (100%) for the 100, 200 and 400 Blocks of East Brenham Street 4. SAN LEANNA Reconstruction of Circle Drive from FM1626 to River Oaks combining the $ 28,107 allocation for if BCT funds are available, over a three-year period with proposed completion in VOLENTE Inc. Area Engineering study and long-term road maintenance plan, repairs to major thorough- $ 60,000 fares and interior streets in the Village, including signage, striping, road reflectors and studs, crack sealing, pot holes, shoulder repairs and other general maintenance. Also includes cost of mowing, trimming and herbicide application to street right-of-ways In the Village. 6. POINT VENTURE Continue the micro sealing of the primary and secondary transit streets $ 29,378 within the Village combining FY 2014 funding with future funding through FY 2017 if available TOTAL BUDGET $250,000 Attachment: Exhibit A BCT project list FY 2016 (3514 : FY 2016 Build Central Texas Program) Packet Pg. 21

22 7.2.b Attachment: BCT Community Letters (3514 : FY 2016 Build Central Texas Program) Packet Pg. 22

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33 7.2.b Attachment: BCT Community Letters (3514 : FY 2016 Build Central Texas Program) Packet Pg. 33

34 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3090) Lakeline Park and Ride Parking Spaces 8.1 SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Muniz Concrete & Contracting Inc. for the expansion of the parking lot at the Lakeline Park and Ride in an amount not to exceed $1,788,970. FISCAL IMPACT: Funding is available in the approved FY16 Capital Budget.. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 1. Deliver the best possible customer experience 2. Demonstrate regional leadership 1.3 Ensure an attractive and accessible transit environment 2.2 Pursue service expansion opportunities EXPLANATION OF STRATEGIC ALIGNMENT: The parking lot expansion will support increased ridership during normal operations and special events and will support future bus and rail service expansion, providing customers with greater access to transit. BUSINESS CASE: The funding for this project is included in the approved Capital Improvement Plan. The agency s ability to respond to present and future bus and rail service demand is dependent upon providing additional parking spaces at our facility. COMMITTEE RECOMMENDATION: This agenda item will be presented to the full Board. EXECUTIVE SUMMARY: Due to strong ridership, the Lakeline Rail Station/Park & Ride parking lot reaches capacity on most weekdays and far exceeds capacity during special events. This project will construct a minimum of 350 parking spaces adjacent to the existing parking lot in order to accommodate both current and future ridership demands. DBE/SBE PARTICIPATION: The contractor will exceed the goal utilizing the following SBE contractors. The goal is 8% SBE SERVICE/PRODUCT % *Prime is an SBE* Construction Accurate Paving Striping Install pavement markers and signs 2.74 Avery's Lawn Care & Landscaping Erosion control and landscaping 5.28 Mars Industries, Inc. Concrete, culvert, and water services 6.67 Woolery Custom Fence Co. Iron Fencing and gate 0.82 Terra EcoServices, LLC SWPPP services 0.20 Page 1 Packet Pg. 34

35 8.1 PROCUREMENT: On 3/24/16 an Invitation for Bids was issued and formally advertised. By the closing date of 4/22/15 seven bids were received. Patin Construction LLC $ 1,894, Jay-Reese Contractors, Inc. $ 1,981, Austin Filter Systems, Inc. $ 1,962, Muniz Concrete & Contracting Inc. $ 1,788, Chasco Constructors, Ltd., LLP $ 1,894, M. A. Smith Contracting Co., Inc., $ 1,936, Austin Underground, Inc. $ 2,630, Muniz Concrete & Contracting Inc. submitted the lowest base bid and was determined to be a responsible bidder. The price was determined to be fair and reasonable based on adequate competition. The contract is a fixed price contract. The period of performance is 180 calendar days from Notice to Proceed. RESPONSIBLE DEPARTMENT: Capital Projects Page 2 Packet Pg. 35

36 8.1 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3090) Lakeline Park and Ride Parking Spaces WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to provide access to transit services that responds to the needs of our service area; and WHEREAS, current park and ride facilities are at capacity and are unable to accommodate current demand and anticipated future growth. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and execute a contract with Muniz Concrete & Contracting Inc. For the expansion of the parking lot at the Lakeline Park and Ride in an amount not to exceed $1,788,970. Date: May 23, 2016 Secretary of the Board Ann Stafford Page 3 Packet Pg. 36

37 8.1.a Attachment: Lakeline Station Park and Ride Exhibit 1 (3090 : Lakeline Park and Ride Parking Spaces) Packet Pg. 37

38 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3522) University Shuttle Service Interlocal Agreement 8.2 SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute an Interlocal Agreement with the University of Texas at Austin for shuttle services for an estimated revenue of $19,150,000 for a period of three years starting September 1, FISCAL IMPACT: This action reimburses CMTA for expenses incurred.. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 2. Demonstrate regional leadership 2.2 Pursue service expansion opportunities EXPLANATION OF STRATEGIC ALIGNMENT: This is a revenue-generating agreement which provides for a cost-sharing arrangement to provide public transportation services. This long-standing partnership with the University of Texas at Austin assists with campus mobility and parking concerns while increasing public transit usage. BUSINESS CASE: UT Shuttle service fulfills the transit demand generated by a major activity center and employer in our service area. The cost recovery for this agreement exceeds what is collected via traditional fare collection on other fixed route services. COMMITTEE RECOMMENDATION: This agenda item was presented and is recommended for approval by the Finance, Audit and Administration Committee on May 11, EXECUTIVE SUMMARY: Capital Metro has partnered with the University of Texas at Austin since 1989 to provide shuttle bus services for the use and benefit of the University and the Austin community. The current agreement began on September 1, 2010 and the current option year began September 1, The current option year expires on August 31, The UT Shuttle service is comprised of 14 routes and serves an annual ridership of approximately 4.9 million annual riders. The UT Shuttle routes are part of Capital Metro s fixed route transit service and may be utilized by all Capital Metro customers. The UT Shuttle services are public transportation service. These services, like all Capital Metro fixed route services, are designed to comply with the board-adopted Service Guidelines and Service Standards. This three year agreement will allow for continuation of these services at existing service levels of 103,000 annual vehicle hours for a fixed fee of $4,775,000 in year one, $4,885,000 in year 2 and $5,000,000 in year three. This agreement also allows UT students to ride all other Capital Metro services at a percentage of the base fare for each service type. The percentage of the base fare will be 58% in year one, 62% in year two and 65% in year three. The year three rate is Page 1 Packet Pg. 38

39 8.2 consistent with the discount established for higher education organizations in the MetroWorks program. DBE/SBE PARTICIPATION: Does not apply. RESPONSIBLE DEPARTMENT: Bus & Paratransit Services Page 2 Packet Pg. 39

40 8.2 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3522) University Shuttle Service Interlocal Agreement WHEREAS, since 1989 Capital Metro and the University of Texas at Austin have partnered to provide shuttle bus service for the use and benefit of the University of Texas at Austin ; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to continue this arrangement to support Capital Metro s mission of utilization of public transportation and the reduction of single occupancy vehicles. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and execute an Interlocal Agreement with the University of Texas at Austin for shuttle services for an estimated revenue of $19,150,000 for a period of three years starting September 1, Date: May 23, 2016 Secretary of the Board Ann Stafford Page 3 Packet Pg. 40

41 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3521) Rideshare Subsidy Update 8.3 SUBJECT: Approval of a resolution authorizing changes to the Capital Metro subsidy structure for the MetroRideshare program to allow regional groups to participate in the program with zero subsidy from Capital Metro. FISCAL IMPACT: This action has no fiscal impact. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 2. Demonstrate regional leadership 2.2 Pursue service expansion opportunities EXPLANATION OF STRATEGIC ALIGNMENT: The MetroRideshare program is well suited to support the transportation needs of the region. Areas not currently in Capital Metro's service area will benefit from the ability to have less restricted participation in the program. BUSINESS CASE: This update to the subsidy structure will allow for a larger geographic area to participate in the MetroRideshare program. Since no Capital Metro subsidy will be offered, this change does not have a fiscal impact. COMMITTEE RECOMMENDATION: This agenda item was presented and is recommended for approval by the Finance, Audit, and Administration Committee on May 11, EXECUTIVE SUMMARY: The MetroRideshare program provides eligible groups of 5-12 riders with a month-to-month vanpool lease agreement including insurance, maintenance, 24-hour roadside assistance and optional fuel purchasing program. The RideShare Program has been operated by vride, a contracted service provider, since January The goal of the program is to reduce the use of single occupant vehicles during peak travel times to reduce congestion and improve air quality. There are currently 202 vanpools operating in the program. In January 2014, the Capital Metro Board of Directors approved a subsidy structure for the MetroRideshare program. Under that structure, groups are categorized as inservice area or out-of-service area groups. In-service area groups operate wholly within the Capital Metro service area, while out-of-service area groups have either an origin or destination that is not within the Capital Metro service area. Capital Metro provides a subsidy of $500 for in-service area groups and a subsidy of $450 for out-of-service area groups. The subsidy is used to offset the monthly lease cost of the van, as established in Capital Metro's contract with vride. Groups of commuters that travel in the region but do not start or end their trip in the Capital Metro service area are currently unable to participate in the MetroRidshare program. In support of the program's goals to reduced vehicle miles traveled and improve air quality, staff recommends that the program be extended to include a new Page 1 Packet Pg. 41

42 8.3 category for regional groups. A regional group would include any commuters whose trips start or end outside of the Capital Metro service area but within the following seven counties: Bastrop, Blanco, Burnet, Hays, Lee, Travis and Williamson. Regional groups will receive zero subsidy from Capital Metro. DBE/SBE PARTICIPATION: Does not apply. RESPONSIBLE DEPARTMENT: Bus & Paratransit Services Page 2 Packet Pg. 42

43 8.3 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3521) Rideshare Subsidy Update WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to improve transportation options in the Central Texas region; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize an opportunity to decrease single occupant vehicle usage by expanding the MetroRpaid program. NOW, THEREFORE, BE IT RESOLVED that the Capital Metropolitan Transportation Authority Board of Directors approves changes to the Capital Metro subsidy structure for the MetroRideshare program to allow regional groups to participate in the program with zero subsidy from Capital Metro. Date: May 23, 2016 Secretary of the Board Ann Stafford Page 3 Packet Pg. 43

44 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3510) Building Maintenance Services for North Operations Facility 8.4 SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Ben Fitzgerald Real Estate Services, LLC dba Rosemark for an amount not to exceed $6,588,560 for building maintenance services for the North Operations and Maintenance Facility for a base period of two (2) years with six (6) one year options. FISCAL IMPACT: Funding for this action is available in the FY2016 Operating Budget. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 1. Deliver the best possible customer experience 4. Continue to improve organizational practices and develop staff 1.1 Promote a culture of safety 4.4 Implement sustainability and environmental stewardship best practices EXPLANATION OF STRATEGIC ALIGNMENT: Improve business practices and increase accountability by maintaining assets in a state of good repair. This procurement will ensure that all of the assets of the North Operations and Maintenance Facility are maintained to the manufacturer's standards based upon normal use and life expectancy. BUSINESS CASE: The work is necessary to maintain a state of good repair of the Capital Metro North Operations and Maintenance facility. This procurement will allow for the complete performance of a wide variety of preventative maintenance and corrective repairs to the North Operations and Maintenance Facility. COMMITTEE RECOMMENDATION: This agenda item will be presented to the full Board. EXECUTIVE SUMMARY: Capital Metro has contracted for building maintenance service at the North Operations and Maintenance Facility since The services of an outside contractor are required to assist Capital Metro in completing preventative maintenance and corrective repairs to ensure assets are maintained in a state of good repair. DBE/SBE PARTICIPATION: Due to the nature of the solicitation a SBE goal was not established at this time. PROCUREMENT: On February 4, 2016, an RFP was issued for Building & Equipment Page 1 Packet Pg. 44

45 8.4 Maintenance services for the North Operations and Maintenance facility. By the closing date of March 10, 2016, two proposals were received and evaluated from Ben Fitzgerald Real Estate Services, LLC dba Rosemark and JM Engineering, LLC. Proposals were scored based on the following criteria: (1) Staffing/Key Personnel/References. (2) Work Plan and Methodology (3) Offeror Experience/Offeror References Rosemark was rated highest, all factors considered. The contract is a fixed price contract for a base period of two (2) years with six (6) one year options not to exceed the following amounts: Base Two (2) year term $1,578, Option One, Year 3 of contract $805, Option Two, Year 4 of contract $816, Option Three, Year 5 of contract $828, Option Four, Year 6 of contract $840, Option Five, Year 7 of contract $853, Option Six, Year 8 of contract $865, Total: $6,588, RESPONSIBLE DEPARTMENT: Real Estate & Asset Management Page 2 Packet Pg. 45

46 8.4 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3510) Building Maintenance Services for North Operations Facility WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to maintain the appearance and condition of all Facilities in a state of good repair. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee is authorized to finalize and execute a contract with Ben Fitzgerald Real Estate Services, LLC dba Rosemark for an amount not to exceed $6,588,560 for Building Maintenance services for the North Operations and Maintenance Facility for a base period of two (2) years with six (6) one year options. Date: May 23, 2016 Secretary of the Board Ann Stafford Page 3 Packet Pg. 46

47 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3531) Stadler Contract for Software and Hardware Updates to Capital Metro Rail Vehicle 8.5 SUBJECT: Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Stadler U.S. Inc. to perform software and hardware updates for an amount not to exceed $418,000. FISCAL IMPACT: Funding for this project is provided through the FY 2016 Capital Budget.. STRATEGIC GOAL ALIGNMENT: STRATEGIC OBJECTIVE(S): 1. Deliver the best possible customer experience 1.2 Improve system reliability and convenience EXPLANATION OF STRATEGIC ALIGNMENT: This action will allow Capital Metro to improve the operation and reliability of the Stadler Rail Vehicle by updating the primary computer, the brake and HVAC system on the rail vehicle, as well as improving reliability of certain components by upgrading them to an improved model. BUSINESS CASE: Stadler U.S. Inc., the original equipment manufacturer of Capital Metro s DMU vehicles will provide software updates and hardware improvements which will improve the reliability of the rail vehicle by addressing operating and maintenance issues identified by Stadler and other operators of the GTW DMU. COMMITTEE RECOMMENDATION: This agenda item will presented to the full Board. EXECUTIVE SUMMARY: In January, the Capital Metro Board of Directors approved a resolution that the President/CEO, or her designee, could finalize and execute a contract with Stadler Bussnang AG for $418,000 to perform software updates and hardware improvement to the existing fleet of six (6) GTW rail vehicles. Since that time, the Stadler Rail Group has extended its presence in the United States by opening a facility in Salt Lake City, UT. Stadler will be using this facility for the final assembly of its current and future US orders and as its base for service operations in the United States. This resolution requests that the Board of Directors change the name of the company performing the software and hardware to the Stadler DMU from Stadler Bussnang authorized by the Board of Directors and approve the resolution in the name of Stadler U.S. Inc. DBE/SBE PARTICIPATION: Does not apply. PROCUREMENT: On November 17, 2015 Capital Metro issued a public notice and advertised on < and on the Capital Metro website our intent to award a sole source contract to Stadler to provide all the engineering, labor, materials, equipment and shipping to make certain Page 1 Packet Pg. 47

48 8.5 improvements/updates/modifications to the hardware and software currently installed in Capital Metro s 6 railcars. No additional proposals or responses were received by the closing date of December 1, Capital Metro received a technical and price proposal from Stadler on August 24, Capital Metro requested revised pricing for Item 4 in the proposal and an updated technical and price proposal was received 12/22/15. Further revisions were requested on 12/28/15, and a revised technical and price proposal was received by January 6, An award to Stadler is considered the best value for the Authority. Stadler is the Original Equipment Manufacturer (OEM) of the Capital Metro DMUs which were delivered at the start of the MetroRail service in 2010, and Stadler is the proprietary designer and owner of the hardware and software installed in the G1 GTW DMUs. Having manufactured Capital Metro s railcars, Stadler retains proprietary knowledge and specialized expertise critical to providing these services, and the firm is uniquely positioned to deliver the updates in an expeditious, high quality and cost efficient. These updates are only available through Stadler. The period of performance will be 18 months from the Notice to Proceed. RESPONSIBLE DEPARTMENT: Rail Operations Page 2 Packet Pg. 48

49 8.5 RESOLUTION OF THE CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY BOARD OF DIRECTORS STATE OF TEXAS COUNTY OF TRAVIS RESOLUTION (ID # 3531) Stadler Contract for Software and Hardware Updates to Capital Metro Rail Vehicle WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to improve the reliability of its Stadler GTW DMU rail vehicles; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to incorporate the software and hardware improvements recommended by Stadler based on lessons learned at Capital Metro and railroads. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the President/CEO, or her designee, is authorized to finalize and execute a contract with Stadler U.S. Inc. to perform software and hardware updates for an amount not to exceed $418,000. Date: May 23, 2016 Secretary of the Board Ann Stafford Page 3 Packet Pg. 49

50 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3476) Central Texas Changing Demographics 9.1 TITLE: Central Texas Changing Demographics Demographically speaking, Austin continues to experience profound change. Keeping up with how these demographic shifts affect the transit is essential to successful operations and planning. Austin's demographic story continues to revolve around the three major themes of: 1) rapid and sustained job and population growth; 2) transformative demographic diversification; 3) and, stubborn structural and spatial socioeconomic separations. City of Austin Demographer, Ryan Robinson will discuss these story lines and how they might impact the way we deliver transit in the future. Page 1 Packet Pg. 50

51 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3505) MetroWorks Update 9.2 TITLE: MetroWorks Update Greg Buford, Business Development Coordinator for Marketing, will be providing a MetroWorks progress report. Page 1 Packet Pg. 51

52 9.2.a Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 1 capmetro.org MetroWorks Packet Pg. 52

53 9.2.a Austin s best employers are including public transit in their benefits packages. Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 2 capmetro.org MetroWorks Packet Pg. 53

54 9.2.a METROWORKS CLIENTS Q1FY15 Q3FY15 Q1FY16 Q3FY16 [The MetroWorks program] is like offering down time as an employee benefit. Jessica L. Fradono, W Austin Hotel Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 3 capmetro.org MetroWorks Packet Pg. 54

55 9.2.a Revenue FY15 = $1M FY16 YTD = $655K Q2 Q/Q Growth = 208% Avg Q/Q Growth = 75% Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 4 capmetro.org Optional secondary text Packet Pg. 55

56 9.2.a % REVENUE BY SOURCE 36% 5% *Q2 FY % 37% ACC City of Austin Travis County MetroWorks Partners Organizations can play a big role in directly reducing congestion with MetroWorks. Mark Gilbert, Travis County Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 5 capmetro.org MetroWorks Packet Pg. 56

57 9.2.a Thousands Revenue: MetroWorks Partners Q1FY15 Q2FY15 Q3FY15 Q4FY15 Q1FY16 Q2FY16 Our company saves nearly $10,500 on parking expenses annually we re loving the bus. - Judson L. Moore, Mutual Mobile Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 6 capmetro.org MetroWorks Packet Pg. 57

58 9.2.a Ridership ILA account ridership stable ~13K passes in last 6 quarters, of which, 4081 in Q2FY16. Q2 Q/Q Growth 730% Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 7 capmetro.org MetroWorks Packet Pg. 58

59 9.2.a MetroWorks Coffee Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 8 capmetro.org MetroWorks Packet Pg. 59

60 9.2.a Enroll today at: Thank You Attachment: Buford-MetroWorks Overview for Board (3505 : MetroWorks Update) 9 capmetro.org MetroWorks Packet Pg. 60

61 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3524) Accident and Passenger Injury Trends Q2 FY TITLE: Accident and Passenger Injury Trends Q2 FY 2016 Page 1 Packet Pg. 61

62 9.3.a 1 Collision, Injury and Severity Report Second Quarter FY 2016 Operations, Planning, and Safety Committee May 11, 2016 Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 62

63 9.3.a 2 Introduction Capital Metro sets annual goals for vehicle and passenger accidents per contractor Vehicle accident goals for total and preventable accidents Disincentives in the contracts for failure to meet the goals Action plans required to address accident trends Accidents are tracked by severity and accident cause Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 63

64 9.3.a 3 Preventable Accidents A preventable accident is one in which the driver failed to exercise every reasonable precaution to prevent the accident. This is irrespective of whether or not there is property damage or personal injury, the extent of the loss of injury, to whom it occurred and the location of the accident. Source: National Safety Council Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 64

65 9.3.a 4 Severity Pyramid I II III IV Category I Catastrophic Death or severe injury, system loss, extreme financial loss, damages greater than $100k Category II Critical Severe injury/illness resulting in transport, significant equipment damage, minor service disruption, damages $25k - $100k Category III Minor Minor injury, minor damages and insignificant service disruption; damages less $1k - $25k Category IV Less than $1,000 Minor injury, insignificant service disruption; damages less than $1,000 Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 65

66 5 Vehicle Collisions Per 100,000 Miles YTD Rates vs. FY 2016 Goals All Services MV Bus MV BRT McDonald MV Para Ride Right FY 16 Goal Through 03/31/ a Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 66

67 6 Preventable Vehicle Collisions Per 100,000 Miles YTD Rates vs. FY 2016 Goals All Services MV Bus MV BRT McDonald MV Para Ride Right FY 16 Goal Through 03/31/ a Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 67

68 7 Passenger Injuries Per 100,000 Trips YTD Rates vs. FY 2016 Goals Through 03/31/ All Services MV Bus MV BRT McDonald MV Para Ride Right FY 16 Goal a Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 68

69 8 All Services Vehicle Collision Rates by Severity FY 2015 versus FY a Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 69

70 9.3.a 9 Vehicle Collision and Incident Severity FY 2016 through 03/31/2016 Total of 4.35% Compared to goal of less than 10% 0.24% [1] 4.11% [17] 31.40% [130] 64.25% [266] BUS & PARATRANSIT Category I Catastrophic Death or severe injury, system loss, extreme financial loss, damages greater than $100k Category II Critical Severe injury/illness resulting in transport, significant equipment damage, minor service disruption, damages $25k - $100 k Category III Minor Minor injury, minor damages insignificant service disruption; damages $1k - $25k Category IV Less than $1,000 Minor injury, insignificant service disruption; damages less than $1,000 Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 70

71 10 Vehicle Collision Severity by Mode FY 2016 through 03/31/ % [1] 3.99% [14] 34.76% [122] 60.97%[214] BUS McDonald and MV Bus Category I Catastrophic Severe loss, damages greater than $100k Category II Critical Significant loss, damages $25k $100k Category III Minor Minor loss, damages less than $1k - $25k Category IV Less than $1,000 Insignificant loss, damages less than $1,000 0% 4.76% [3] 12.70% [8] 82.54% [52] PARATRANSIT MV Para and Ride Right 9.3.a Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 71

72 9.3.a 11 Vehicle Collisions by Classification Groups Bus Mode FY 2016 through 03/31/2016 Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 72

73 9.3.a 12 Vehicle Collisions by Classification Groups Paratransit Mode FY 2016 through 03/31/2016 Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 73

74 13 Rail Collisions, Derailments and Passenger Injuries YTD Rates vs. FY 2016 Goals MetroRail Vehicle Collisions [Herzog] *MetroRail DMU collisions with other vehicles or with pedestrians 1 1 Commuter Passenger Injuries [Herzog] FY 16 Goal Freight Vehicle Collisions [Watco] 3.00 Freight Derailments [Watco] 9.3.a Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 74

75 9.3.a 14 Rail Collisions, Derailments and Passenger Injuries Severity FY 2016 through 03/31/2016 Red = Category I Catastrophic Severe loss, damages greater than $100k Yellow = Category II Critical Significant loss, damages $25 $100k Green = Category III Minor Insignificant loss, damages less than $25k METRORAIL VEHICLE COLLISIONS COMMUTER PASSENGER INJURIES I II III FREIGHT DERAILMENTS FREIGHT COLLISIONS Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 75

76 9.3.a 15 Accident Reduction Update on Counter Measures System Safety Committee and Texas Transportation Institute met with service providers in January to discuss and capture their counter measures and accident reduction strategies for implementation. Enhancing visibility to side of all buses to reduce risk of side impact collisions during dark hours of operation Performing yard safety exercises with operators Mandatory operator safety meetings emphasizing the countermeasures Review several bus routes each month as part of ongoing route hazard identification and analysis Attachment: CMTA_Collision Injury_and_Severity_Report_2nd_Quarter_FY_2016 (3524 : Accident and Packet Pg. 76

77 9.3.b To: CC: From: Date: May 11, 2016 Subject: Capital Metro Board Operations Planning and Safety Committee Members Linda Watson, President/Chief Executive Officer Elaine Timbes, Deputy Chief Executive Officer/COO Donna Simmons Vice President of Administration/Risk Management Compliance Office FY nd Quarter Collision, Injury and Severity Report Please find attached the Collision, Injury and Severity Report for the second quarter of FY Some of the highlights of the report are as follows: The system-wide accident rate was 3.65 per 100,000 miles compared to the goal of Contracted services operated by Ride Right were below the goal. Over 95% were in the Minor or Less than $1,000 damage category. The system-wide preventable accident rate was 1.81 per 100,000 miles compared to the goal of.98. All contractor rates were higher than the goal. The passenger collision rate was 0.14 compared to the goal of All contractor rates were below the goal. The critical and catastrophic severity rate was 4.35% which is below the goal of less than 10%. There was one bus collision that occurred in the Catastrophic category so far this year. Rail collisions are higher than the annual goal. Year-to-date there have been three collisions compared to the goal of two. None were in the Catastrophic category. Passenger injuries and derailment numbers are all within the goal. Although accident severity remains low, the overall frequency of vehicle accidents is still exceeding the goal. The following strategies are underway related to achieving Capital Metro s safety objectives and to continuously improving transit safety: The System Safety Committee and The Texas Transit Institute met with service providers to develop action plans and target dates for implementation of their countermeasures and accident reduction objectives The Risk Management Oversight Team and System Safety Committee are continuing to meet regularly to review and analyze accident trends, discuss Safety Management Plans based on Federal Transit Administration MAP-21 guidelines and strategies to improve safety culture. Feel free to contact me at (512) if you have any questions. Attachment: Memo to the Board on FY nd Quarter Collision Injury and Severity Report (3524 : Accident and Passenger Injury Trends Q2 Packet Pg. 77

78 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3477) Central Corridor Project/Connections 2025 Update 10.1 TITLE: Central Corridor Project/Connections 2025 Update Page 1 Packet Pg. 78

79 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3361) Quarterly Planning Ridership Report 10.2 TITLE: Quarterly Planning Ridership Report Strategic Planning and Development Project and Ridership - Second Quarter FY2016. Page 1 Packet Pg. 79

80 10.2.a 1 capmetro.org Project and Ridership Second Quarter FY2016 Strategic Planning & Development Board of Directors Meeting May 23, 2016 Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 80

81 2 Strategic Planning and Development 2nd Quarter FY 2016 Quarter Two Highlights Projects Ridership Ridership Summary by Mode Business Partnerships Systemwide View capmetro.org 10.2.a Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 81

82 10.2.a 3 Strategic Planning and Development Projects Update MetroRail Long Range Plan Development TOD Guide 2016 Transit Development Plans Partnership Efforts Smart City grant Downtown Austin Alliance parking study TxDOT I-35 project City of Austin transit priority working group CTRMA Park and Ride coordination capmetro.org Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 82

83 10.2.a 4 capmetro.org Ridership Quarterly Summary System ridership up 1.1% Q compared to Q January 2016 No significant events February 2016 Extra day (Leap Year) March 2016 SXSW Extra Weekday Factors For Better weather Q Additional Weekdays in February and March 2016 Against Emerging transportation options (Uber, Lyft, etc.) Fuel prices down over 17% from Q Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 83

84 10.2.a 5 Q Ridership Data capmetro.org Ridership By Mode Q Category Q Q Q2 15 to Q2 16 YTD 2015 YTD 2016 YTD Change Total Fixed Route 5,193,215 5,392, % 11,271,176 10,904, % Total Express 134, , % 282, , % Total Special Events/Charter 30,884 12, % 214, , % Total MetroAccess 1 160, , % 322, , % Total UT Shuttle 1,086, , % 2,282,127 2,032, % Total RideShare 95, , % 171, , % Total MetroRail 218, , % 409, , % Total MetroRapid 686, , % 1,397,364 1,391, % Total System 7,605,505 7,687, % 16,350,821 15,763, % 1 MetroAccess partially estimated (Taxi Overflow data not in as of 4/18/2016) Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 84

85 10.2.a Fixed Route up 3.8% Q2 compared to 2015 Additional weekday each in February and March Favorable weather 6 capmetro.org Ridership By Mode Q Fixed Route w/o Express Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 85

86 10.2.a Express up 3.7% Q2 compared to Q Additional weekday each in February and March Favorable weather 7 capmetro.org Ridership By Mode Q Express Service Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 86

87 10.2.a MetroRail up 9.5% Q2 compared to Q SXSW additional service hours Additional weekday each in February and March Favorable weather 8 capmetro.org Ridership By Mode Q MetroRail Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 87

88 10.2.a 9 UT Shuttle down 13.9% Q2 compared to down Q capmetro.org Ridership By Mode Q UT Shuttle Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 88

89 10.2.a MetroAccess up 5.1% from Q Ridership continues to increase Number of registered passengers increasing due to aging baby boom population and population increase in general Registered riders taking more trips on average 10 capmetro.org Ridership By Mode Q MetroAccess Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 89

90 10.2.a Rideshare ridership up 12.0% from Q Continue to successfully attracting new groups with fare structure more attractive to regional riders 11 capmetro.org Ridership By Mode Q RideShare Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 90

91 12 capmetro.org Ridership By Mode Q Productivity Riders per Hour MetroRail and UT Shuttle continue to be most productive services in system 7.6% additional system service hours Q2 with without substantially higher ridership reduces hourly productivity 10.2.a Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 91

92 10.2.a 13 SXSW Summary (March 11 20, 2016) System (Bus, Rail, Rapid) Ridership down 2.8% overall for these services o Fixed Route Bus Factors capmetro.org Down 0.8% o MetroRail Up 10.8% o MetroRapid Down 8.8% SXSW total registrations down 12% from 2015 SXSW gross revenue down 10% from 2015 Uber/Lyft effect President and First Lady visits service disruption Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 92

93 10.2.a Actual ridership tracking 1.8% below budget ridership for Q2 14 capmetro.org System Ridership Q Compared to Budget Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 93

94 10.2.a 15 Q2 boardings down 4.9% capmetro.org Business Partnerships Q Austin Community College Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 94

95 10.2.a 16 Q2 boardings down 8% capmetro.org Business Partnerships Q City of Austin Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 95

96 10.2.a Travis County program begin middle of Q Q2 boardings down 8.4% 17 capmetro.org Business Partnerships Q Travis County Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 96

97 10.2.a System ridership up 1.1% Q2 Additional weekday each in February and March Favorable weather 18 capmetro.org System Summary Q Attachment: Planning_and_Ridership_Report_2016Q2_v2 (3361 : Quarterly Planning Ridership Report) Packet Pg. 97

98 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3509) Operations Report Q2 FY TITLE: Quarterly report of key performance indicators for bus, paratransit and rail service. Page 1 Packet Pg. 98

99 Operations Report 1 Attachment: March Operations Report PV version (3509 : Operations Report Q2 FY2016) 10.3.a capmetro.org Operations Report Packet Pg. 99

100 10.3.a Bus Bus McDonald MV Bus On Time Performance Nov Dec Jan Feb Mar Actual 80.9% 83% 82.2% 81.28% 79.95% Goal 82% Vehicle Accidents Actual Goal 2.45 Passenger Accidents Actual Goal 0.35 MBRC Actual 4,979 5,098 6,543 6,992 5,134 Goal 5,500 Complaints per Passengers Actual Goal 16 On Time Actual 69.75% 75.5% 78.24% 77.97% 78.67% Performance Goal 82% Vehicle Accidents Actual Goal 2.45 Passenger Accidents Actual Goal 0.35 Miles Between Road Actual 1,557 1,395 1,655 1,951 1,565 Calls Goal 5,500 Customer Complaints Actual Goal 16 Q2 Score 6.49 YTD Score 5.55 Vehicles: 404 Avg. Fleet Age: 10.3 Attachment: March Operations Report PV version (3509 : Operations Report Q2 FY2016) 2 capmetro.org Operations Report Packet Pg. 100

101 10.3.a BRT BRT On Time Performance Oct Nov Dec Jan Feb Mar Actual 74.39% 79.13% 80.43% 82.15% 80.78% 81.2% Goal 82% Vehicle Accidents Actual Goal 2.45 Passenger Accidents Actual Goal 0.35 MBRC Actual 3,626 3,635 3,619 6,015 8,294 3,508 Goal 5,500 Customer Complaints Actual Goal 16 Q2 Score 7.21 YTD Score 4.89 Vehicles: 40 Avg. Fleet Age: 1.4 Attachment: March Operations Report PV version (3509 : Operations Report Q2 FY2016) 3 capmetro.org Operations Report Packet Pg. 101

102 10.3.a Paratransit Paratransit MV Ride Right On Time Performance Oct Nov Dec Jan Feb Mar Actual 91.28% 90.95% 92.93% 94.59% 92.74% 91.73% Goal 92% Vehicle Accidents Actual Goal 2 Passenger Accidents Miles Between Roadcalls Complaints per 10,000 On Time Performance Actual Goal 0.25 Actual 55,819 22,999 57,157 30,084 22,449 19,871 Goal 20,000 Actual Goal 8 Actual 90.92% 90.92% 92.71% 94.16% 92.12% 93.11% Goal 92% Vehicle Accidents Actual Goal 2 Passenger Accidents Complaints per 10,000 Actual Goal 0.25 Actual Goal 8 Q2 Score 7.21 YTD Score 7.08 Vehicles: 116 Avg. Fleet Age: 1.7 Attachment: March Operations Report PV version (3509 : Operations Report Q2 FY2016) 4 capmetro.org Operations Report Packet Pg. 102

103 10.3.a Rail Herzog On Time Performance Oct Nov Dec Jan Feb Mar Actual 100% 98.7% 99.58% 93.7% 96.13% 87.66% Goal 96.04% Vehicle Accidents Actual Goal 1 Passenger Accidents Actual Goal 1 Complaints/100,000 Actual Mean Distance Between Failures Goal 5 Actual 35,562 34,304 13,876 24,446 27,932 35,655 Goal 15,000 Q2 Score 8.49 YTD Score 8.73 Attachment: March Operations Report PV version (3509 : Operations Report Q2 FY2016) 5 capmetro.org Operations Report Packet Pg. 103

104 10.3.a Overall Score Customer Satisfaction Index 7.16 Q2 Customer Satisfaction Composite Index 7.05 McDonald 7.21 BRT 5.93 MV Bus 8.92 MV Paratransit 8.49 Herzog 5.52 Ride Right Attachment: March Operations Report PV version (3509 : Operations Report Q2 FY2016) 6 capmetro.org Operations Report Packet Pg. 104

105 Capital Metropolitan Transportation Authority MEETING DATE: 05/23/2016 Board of Directors (ID # 3515) Financial Report for March TITLE: Financial Report for March 2016 Staff will present the March 2016 financial results. Page 1 Packet Pg. 105

106 10.4.a 2016 Quarter 2 Financial Report Capital Metropolitan Transportation Authority 5/11/2016 Attachment: Financial Report March 2016 lb edits (3515 : Financial Report for March 2016) Packet Pg. 106