ORGANIZATIONAL EFFECTIVENESS COMMITTEE WASHOE COUNTY, NEVADA WEDNESDAY 7:30 A.M. MAY 6, 2015

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1 ORGANIZATIONAL EFFECTIVENESS COMMITTEE WASHOE COUNTY, NEVADA WEDNESDAY 7:30 A.M. MAY 6, 2015 PRESENT: Chuck Alvey John Andrews Marsha Berkbigler Peter Gunnerman Chris Hoff Eugenia Larmore Dwight Millard Marlene Olsen J.R. Romero Jenifer Rose Mat Sinclair Jim Smith John Slaughter Ty Winfeldt Debi Gonsalves Al Rogers Josh Wilson Nancy Leuenhagen Arnie Maurins Fidel Salas Dr. Ellen Clark Don Cavallo The Organizational Effectiveness Committee convened at 7:30 a.m. in regular session in the Caucus Room of the Washoe County Administrative Complex, 1001 East Ninth Street, Reno, Nevada. Following roll call, the Committee conducted the following business: AGENDA ITEM 2 PUBLIC COMMENT Agenda Subject: Public Comment. Comment heard under this item will be limited to three minutes per person and may pertain to matters both on and off the OEC agenda. The OEC will also hear public comment during individual action items, with comment limited to three minutes per person. There was no public comment. MAY 6, 2015 PAGE 1

2 AGENDA ITEM 3 MEMBER OBSERVATIONS AND COMMUNITY FEEDBACK Agenda Subject: Members give feedback or observations about their community. OEC members introduced themselves and provided a brief response to the prompt: What is one thing about where we live that you have difficulty, explaining, understanding, or defending about where we live. Members discussed the impact of the County downtown. Washoe County is an organization that was invested in Downtown very early on because the courthouse was built downtown. The County has interest in insuring downtown flourishes. Suggestions were raised about having touring companies for tourists of the downtown area and the activities that take place. The Downtown Library or City Hall were suggested for future meeting places and the suggestion of having a walking tour around downtown after the future OEC meeting was also voiced. Russ Pederson presented the Rotary Club s Reno/Sparks Leadership project. Their project is the playground at the Kid s Cottage. The Rotary Club is going to fundraise for the project. Washoe County owns the Kids Cottage facility. Questions that were brought up: Why are other organizations, such as the Rotary Club, trying to raise money, instead of using County funds to pay for it? Why are organizations not establishing a partnership with the County? AGENDA ITEM 4 PRESENTATION AND DISCUSSION Agenda Subject: Presentation by Al Rogers and discussion on the FY Washoe County Strategic Plan and FY 16 Recommended Budget. Al Rogers handed out copies of the strategic plan and presented the following information. The strategic plan was adopted and approved by the Board of County Commissioners on April 14 th and will be the County s plan for the next three years. Overall, the planning process took over three months, beginning in October Research included a citizen survey, an employee survey, talks with department heads throughout the County, and individual talks with the Commissioners. Data reveals the direction we should be going in. Strategic Plan workshops were held December through January of 2015 with the Commissioners. The workshops included discussion of the 2016 Fiscal goals. After the workshops, the County followed up with the department and division heads to narrow it down to a more tangible plan. The updated strategic plan established three core values: Integrity, Effective Communication, and Quality Community Service. The mission statement did not change from, Working together regionally to provide and sustain a safe, secure, and PAGE 2 MAY 6, 2015

3 healthy community. The strategic direction or where the County is going: Washoe County will be the social, economic, and political leadership force in Nevada and the western United States. This is the brand for our strategic foundation and logo. The objectives were edited by the Board of Commissioners. Objectives include: stewardship of our community, proactive economic development, secure and healthy communities, regional and community leadership, and a valued, engaged workforce. The budgetary objectives include: proactive and responsive to impending impacts, keep senior services on pace with the rising population, safe communities established and maintained by investing in critical infrastructure for current and future needs, prepare for the impact of medical marijuana on the County, and working as a unified team and simplify workflows to improve customer services. The strategy for accomplishing strategic goals is to give one to each Commissioner and the County Manager. This will allow more emphasis on the upkeep of the goal and to allow communication between Commissioners in terms of where we are going with the strategic plan. The guidelines used for this plan will be coordinated with each department head. The guidelines will be accomplished by leveraging existing mechanisms and not reinventing, but building upon already existing services. Furthermore, the County will follow up on department initiatives. On July 1, the strategic plan will be present to the Commissioners for the Annual Review to update the progress completed. The plan will have benchmarks on performance measures. Every quarter, the plan update will go before the Board to let them know what has been done to further the strategic planning objectives and the 2016 Fiscal Year goals. Next steps are: Communicate the plan to County employees and all Washoe County citizens. This is expected to start at the end of May and June. Goal teams will finalize measures and target what has been submitted to ensure it is attainable in Fiscal Year Live the plan. Keep the plan front and foremost. Look at how we integrate it into our lives. Also, looking at how to brand the plan around the County. Question: How do we brand our mission, values, and our vision? Transparency to allow citizens to know the goals and what the County is doing about them. Discussion followed regarding how to the integration of medical marijuana easier and more effective. Budget update: Manager John Slaughter presented the recommended budget last week and will give the final and adopted budget for the 2016 Fiscal Year on May 18. There are new approaches to this upcoming year s budget. There will be communication with departments by providing resources for those that are generating revenue. This year County departments did not present budgets to the Board of MAY 6, 2015 PAGE 3

4 Commissioners. Instead, they met with Budget team to present their budgets and an overview of operations. The Budget Team brought to the department s attention the savings realized for supplies and discussed the funding options. In regards to fiscal responsibility, the County s position is cautious and optimistic. There is relatively flat budget growth. The County intents to establish, in cooperation with the City of Reno, a call center to address the increase in constituent calls. May 18 is the public hearing both CIP planning and the County Manager recommendation AGENDA ITEM 5 DISCUSSION ON FISCAL YEAR 2016 OEC WORKPLAN Agenda Subject: Discussion on issues, topics, tours, and possible sub-committees. The OEC members discussed possible locations for future OEC meetings and walking tours within the community and discussed of possible sub-committees. The OEC also discussed the communication and the need to address the lack of citizen awareness of the County s services, resources, and programs. The Media, Communications, and Public Outreach team is strategizing and preparing better methods to get information out. There was a suggestion to invite people to OEC meetings. Sub-Committee was formed to create a County social media presence to grab citizens attention and spread the world. Members on the Sub-Committee are Marlene Olsen, Dwight Millard, Jenifer Rose, Eugenia Larmore, and John Andrews. PAGE 4 MAY 6, 2015

5 AGENDA ITEM 6 WASHOE COUNTY MANAGEMENT UPDATE Agenda Subject: Update from the Office of the County Manager including, but not limited to: Human Services Agency Subcommittee (HAS), pilot program funding request through Community Development Block Grant (CDBG), 78 th Nevada Legislative Session - update and discussion on current proposed bills or legislative issues at the Nevada Legislature, and updates on other Washoe County issues of interest." John Slaughter announced that the Senior Services Subcommittee was awarded a $150,000 grant. The grant has the option to be matched and Washoe County plans on stretching the money to cover costs for the foreseeable future. There will be an expansion of the Senior Ambassador program and the Meals on Wheels program, including funding and resources. Specifically, targeting and expanding to outlying areas. The County is hoping the expansion of programs help further identify the needs in the senior population. The County is also considering and planning meal programs for the senior citizens pets. The unleashed dog park pasture by San Rafael Park is closing due to drought. The County is looking at other places a dog park could be established. The OEC discussed the importance of communication within the County about drought conditions. The County is also starting to look at local golf courses consumption of water. The County is also looking at current drought conditions and the County s impact on the drought AGENDA ITEM 7 OEC MEMEBER COMMENTS Agenda Subject: This item is limited to announcements or topics/issues proposed for future meeting agendas." Peter Gunnerman and Chris Hoff informed the OEC about a toured they took of the Medical Exminer facility. The tour was very beneficial and informative. Jenifer Rose asked about the potential of using the County website for posting or giving information out about unclaimed properties for auction AGENDA ITEM 7 PUBLIC COMMENT Agenda Subject: Public Comment. Comment heard under this item will be limited to three minutes per person and may pertain to matters both on and off the MAY 6, 2015 PAGE 5

6 Commission agenda. The Commission will also hear public comment during individual action items, with comment limited to three minutes per person. Comments are to be made to the Commission as a whole. Dr. Ellen Clark thanked Peter Gunnerman for taking a tour of the Medical Examiner s office and the County for the recent media coverage about the Medical Examiner s office. Shyanne Schull commented on the wonderful cleanliness of the downtown area and the local park cleanliness. John Slaughter introduced new member to County Manager s staff, Fidel Salas. Fidel Salas commented on the communication about County services and the need for the expansion on communication. Josh Wilson commented on the communication and the media. Eugenia Larmore commented on Board of Equalization and the citizen s distrust of government. services. Dr. Ellen Clark suggested an ad campaign about Washoe County and its AGENDA ITEM 8 ADJOURNMENT There being no further business, the meeting was adjourned. PAGE 6 MAY 6, 2015