Whole-of-Government Strategic Planning: Economy Experience Sharing Chinese Taipei

Transcription

1 2008/E/WKS/006 Session 1 Whole--Government Strategic lanning: Economy Experience Sharing hinese Taipei Submitted by: hinese Taipei Workshop on Government Results anagement Taipei, hinese Taipei arch 2008

2 Economy experience sharing 1 hinese Taipei Dr. Yu-Hsieh Sung hief Secretary Research, Development Evaluation ommission utline 1. Foreword 2. Government lan/rogram anagement Scheme 3. inistry 4-Year verall Strategic lan Review Evaluation 4. Individual edium Long-Term rogram Review Evaluation 5. Web-based Government lan/rogram anagement (Gnet) 6. Suggestions rospects 1 1

3 1. Foreword Background Based on on ublic Sector Governance Seminar led by by New Zeal, held on on margins S III III 2007 which forms part E Work lan towards LISR The seminar highlighted importance good public sector governance that can strengn voice voters taxpayers. 1.hinese Taipei has established two levels Government lan/rogram anagement Scheme for for good governance inistry strategic plan individual program. 2.hinese Taipei also built IT-based plan/program performance management system which proved to to be be effective. 2 2

4 2. Government lan/rogram anagement Scheme 2.1 The 2-Level Framework Government lan/rogram anagement rganization Level inistry 4-Year verall Strategic lan inistry nnual verall Strategic lan Individual Level Individual edium Long-Term rogram reliminary Review nnual rograms Implementation onitoring rogress onitoring at Different Layers Regular Follow-up n-site Inspection inistry nnual lan Evaluation nnual rogram Evaluation 3 rogram Implementation Report 3

5 2.2 anagement Scheme gency Responsible for lan/rogram Review inistry 4-Year verall Strategic lan (reviewed by RDE) inistry 4-Year Budget llocation Quota (reviewed by DGBS) Individual edium & Long-Term rograms reliminary Review nnual rograms Social olicy (reviewed by RDE) Individual edium & Long-Term rograms reliminary Review nnual rograms Science & Technology R&D (reviewed by NS) Individual edium & Long-Term rograms reliminary Review nnual rograms ublic Infrastructure (reviewed by ED/) RDE:Research, Development Evaluation ommission DGBS:Directorate-General Budget, ccounting Statistics ED:ouncil for Economic lanning Development :ublic onstruction ommission NS:National Science ouncil 4 inistry nnual verall Strategic lan (reviewed by RDE) inistry nnual Budget llocation Decision (reviewed by DGBS) Legislative Branch 3. inistry 4-Year verall Strategic lan Review Evaluation 4

6 3.1 inistry verall Strategic lan anagement inistry 4-Year verall Strategic lan (From Year X+1 to Year X+4) X sts for inauguration year Strategic Goals inistry nnual lan (t Beginning Year X+1) Strategic Goals (Evaluation riteria) (Evaluation riteria) inistry nnual lan Evaluation (t end Year X+1) 4 Years Targets Year X+1 Year X+2 nnual Targets Year X+1 Year X+3 Year X+4 Strategic Goals (Evaluation riteria) 5 nnual Targets Expected ctual Evaluation 3.2 lanning ycle inistry 4-Year verall Strategic lan 6. Drafting Implementation hart 1. nalyzing Environment Trend inistry Development riorities 2. Reviewing urrent lan Implementation Resources llocation 5. llocating Total Budget Required inistry 4-Year verall Strategic lan 4. Identifying edium/long- Term rograms underneath 6 3. Setting Strategic Goals 5

7 3.3 inistry 4-Year verall Strategic lan ission, Strategies, Goals, Renewed at Inauguration Year ission Vision ission inistry Vision Goals Strategies Business Strategies Human Resources Budget Service Efficiency Goals dministrative Efficiency Human Resources Development ost- Effectiveness 7 Leader s genda onclusions Symposium for Newly-appointed inisters ontinuous /edium/long- Term rograms abinet National Focal Development rograms National ompetitiveness Ranking Role B(est) Team ublic pinion Survey Results Responsible reas Different lanning Teams ission inistry Vision Strategies Business Human Resources Budget Goals Service Efficiency dministrative Efficiency Human Resource Development osteffectiveness Role (ce) Team Scholars experts are invited to participate as (onsultant) Team. 8 6

8 3.4 Strategic Goals Goals Business Service Efficiency Upgrading ustomer Service Business B dministrativ e Efficiency Lowering Service ost Business rganization Streamlining Workflow Simplification inistry Vision/Strategies Upgrading Service Quality Effectiveness Staff Quota ontrol anagement Efforts to Reduce Excess Staff inistry (Including No Replacement for Vacancy, Transfers or Evacuated Staff) Employing Full Quota Disabled ersons Indigenous eoples in ccordance with Laws Human Resources Ratio Remaining Budget in nnual Settlement Report Normal Expenditure Budget onjunction between inistry 4 Years verall Strategic Goals Scale nnual Estimated Budget inistry apital Expenditure Budget Execution Rate Budget Lifelong Learning onjunction between inistry Estimated Budget riority Ranking olicy riorities 9 Strategic Goals ll inistries (for Business Dimension) Number Goals I F N D F E J E T T D G B S G I D E H G N E D V N Y E N R S D E various ministries level agencies L F T I S H K K T T E G F G *Remark: ppendix accounts for inistries bbreviation Full Name 10 7

9 ll inistries From strategic dimensions business, human resources, budget, each ministry shall draw up performance indicators as basis for performance evaluation. total 1,487 indicators have been identified. Strategic Goals Business Business total total 1,024 1,024 indicators indicators various various types types have have been been drawn drawn Human Human Resources Resources total total indicators indicators for for control control number number staff staff organizational organizational learning learning have have been been drawn drawn Budget Budget ost-effectiveness ost-effectiveness total total indicators indicators with with regard regard to to budget budget have have been been drawn, drawn, including including percentage percentage remaining remaining normal normal expenditure expenditure budget budget in in annual annual settlement settlement report report conjunction conjunction between between budget budget inistry inistry strategic strategic plan plan 11 Selection Target Setting indicators indicators should should be be representative, representative, comprehensive, comprehensive, continuous, continuous, viable. viable. indicators indicators should should be be outcomeoriented outcomeoriented instead instead output/processs/inputorieneted. output/processs/inputorieneted. Each Each ministry ministry should should refer refer to to actual actual targets targets achieved achieved in in past past 3 3 years years for for target target setting. setting. The The targets targets for for next next four four years years should should be be established established concerning concerning changing changing pattern pattern for for each each indicator indicator should should be be basically basically set set at at 10% 10% higher higher than than previous previous targets. targets. 12 8

10 3.5 Revision inistry 4-Year 4 verall Strategic lan onduct Review Revise/Rollover onduct Every 4 Years Review Revise/Rollover Every 4 Years In In line line with with term term leader, leader, ministries ministries shall shall review review revise revise overall overall strategic strategic plan plan for for next next 44 years years (YearX+1~YearX+4) (YearX+1~YearX+4) during during inauguration inauguration year year (Year (Year X) X) leader. leader. onduct Revision rocess in Q1 Every Year onduct Revision rocess in Q1 Every Year gencies gencies shall shall revise revise strategic strategic plan plan given given that that re re are are no no changes changes on on strategic strategic goals, goals, performance performance indicators indicators 44 years years final final target. target. 13 Flowchart for Revision inistry 4-Year verall Strategic lan Establishing lanning Teams Subordinate gencies Implement Seeking advices from Scholars Experts o-reviewing with NS/ED// DGBS Seeking advices from Scholars Experts Review eeting Submit for Review Submit for pproval inistries The abinet (RDE) The abinet eeting Return for Revision pproved Sending to inistries to be nnounced nline 14 9

11 3.6 Evaluation/Reporting for inistry nnual Strategic lan dopting Bottom-up pproach: Self-Evaluating, ompiling Report, Submitting for Evaluation inistry nnual verall Strategic lan omparing Expected ctual Targets for Each Indicator Dimensions: Business, Human Resources, Budget Identifying Gaps between Expected ctual Targets o-evaluating with NS/ED//DGBS, scholars, experts Self-evaluating/Reporting Reviewed by RDE, Using Scorecard to Report Evaluation Results ublicized nnual Report 15 Goals /: Targets for Each Year Scorecard anagement Status Green Yellow Red White Rating Excellent cceptable Needs to be improved Unclear (Requiring more objective verification) Evaluation Descriptions 1. hallenging goals 2. Goal obtainment rate is above 90% 1.hallenging goals 2.Goal obtainment rate is under 90% but still above 80% 1. roven lapses in implementation efforts 2. Goal obtainment rate is less than 80% 1. only output, no clear outcome yet 2. Significant results cannot be verified at beginning year program implementation 16 10

12 3.7 Evaluation Results in Terms Scorecard There were 1,487 performance indicators for all inistries in The following are results performance evaluation: % 2.89% % 68.19% Excellent cceptable Needs to be Improves Unclear Strategic Goals Transformation artifact exhibition space cademic research exchange romotion museum education SE 1: 1: National alace useum 4-Year verall Strategic lan Increase number visitors (1,000) Number visitors to National alace useum s website (1,000) romotion museum education (persons) Targets reate a sound globalized copyrights licensing system enhance marketing efforts for publications Enhance artifact collection preservation Exp distribution scope sale National alace useum s souvenirs (NT$1,000) aintenance repair artifacts (pieces)

13 SE 1: 1: National alace useum --lan Evaluation Results Using year 2007 as an example Strategic Goals Transformation artifact exhibition space Increase number visitors up to (unit: 1,000) Expected Targets ctual Scorecard 2,700 2,400 reate a sound globalized copyrights licensing system enhance marketing efforts for publications Exp distribution scope sale National alace useum s souvenirs (NT$1,000) 19 80,300 81,250 SE 2: 2: ouncil griculture 4-Year Strategic lan Strategic Goals Develop high quality agriculture industries increase international competitiveness Develop safe agriculture industries protect consumers rights Develop agri-tourism improve quality life in countryside Develop ecoagriculture promote sustainable use resources Strengn comprehensive development agriculture industries improve welfare status farmers fishermen Number new agricultural varieties (types) roduction area organic agriculture (hectares) Total number tourists agritourism, recreational fishery recreational forest industries (1,000 persons) Forestation area (hectares) Satisfaction rate participants agricultural education training (%) 20 Targets

14 SE 2: 2: ouncil griculture --lan Evaluation Results Using year 2007 as an example Strategic Goals Develop high quality agriculture industries increase international competitiveness Number new agricultural varieties (types) Targets Expected ctual Scorecard Develop safe agriculture industries protect consumers rights roduction area organic agriculture (hectares) 1,600 2, Individual edium Long-Term rogram Review Evaluation 13

15 4.1 Formats Individual edium Long-Term rogram 1. rigin basis program, prediction future environment problem analysis 2. Duration program, date program commencement (yy/mm/dd) 3. rogram objectives, restrictions on objective accomplishment, performance indicators targets 8. nalysis assessment alternative programs, matters that require cooperation relevant ministries or relevant matters 7. Expected outcomes impacts Individual edium Long-Term rogram 6. Description required resources, budget sources calculation stards, required budget 4. Review relevant policies programs currently implemented 5. Implementation strategies according to stages (years), implementation procedures (methods), main tasks division duties Drafting Reviewing rocedures for rogram Seeking Seeking dvices dvices from from Experts Experts Scholars Scholars Requesting Requesting Suggestions Suggestions from from Relevant Relevant gencies gencies Groups Groups Requesting Requesting omments omments from from Relevant Relevant gencies gencies Seeking Seeking dvices dvices from from Experts Experts Scholars Scholars rogram Drafting gency-in-harge Submitted to ssigned for Review Supervising inistry pproved The abinet Review Results Submission RDE ED NS NS Implementation pproved 23 14

16 riteria for Reviewing Individual edium Long-Term rogram rogram Dem rogram oordination rogram Feasibility rogram Benefits rogram Impact Government olicies ublic pinions Responsibility reas Relevant gency rogram Supporting easures Feasibility rogram bjectives, Financing, Techniques, anpower perational anagement Social Benefits, Economic Benefits ost-effectiveness Impact on National Security, Socioeconomy Environment Some Notes about Individual edium Long-Term rogram inistry programs are course part ministry overall strategic plan. rogram s implementation will contribute to accomplishment ministry overall strategic goal. rograms are usually 2-6 Years (2-6 Years as medium-term; over 6 Years as long-term). rograms are for specific purpose which are submitted by ministry for approval. rogram reviewed its performance evaluated by RDE/NS/ED/ (depends on types)

17 4.4 Number Individual edium Long-Term rograms under 4-Year Strategic lan Total 1,126 rograms Having Been roposed by inistries abinet Table on Number Indiv idual edium Long-term rogram Subordinate gencies abinet Number rograms I F N D F E J E T T D G B S G I D H E G N E D V N Y E N S R D E L F T I S H K K E T G T F G various ministry level agencies *Remark: ppendix accounts for inistries bbreviation Full Name 26 ercentage Various Types rograms inistries abinet 19% 7% Social olicy rograms ublic Infrastructure rograms 74% Science Technology R&D rograms ercentage Budgets Required by Various Types rograms inistries abinet 19% 31% Social olicy rograms ublic Infrastructure rograms 50% Science Technology R&D rograms Social olicy rograms: total 838 programs (74%). ublic Infrastructure rograms: total 210 programs (19%). Science Technology R&D rograms: total 78 programs (7%)

18 4.5 rogram onitoring Evaluation ll programs should be monitored, are categorized into 3-layer monitoring (by abinet, supervising ministry, or agency-in-charge). Evaluated by The gency-in -harge 1 rogram onitoring Implementation Results Evaluation Implementation Report 2 Evaluated by Supervising inistry 3 Evaluated by abinet Evaluation emphasis is on degree objective obtainment actual targets indicators Evaluated by RDE jointly with ED,, NS, DGBS. ublicize rogram Report Report forwarded to rime inister for final approval rogram Evaluation Result Statistics -- for Those Evaluated by abinet 70.0% 66% 60.0% 55% 50.0% 42% 40.0% 30.0% 31% % 10.0% 1% 1% 2% 2% 0.0% grade B D utsting Excellent Fair Unsatisfactory 29 17

19 SE 1: 1: National alace useum --rogram Evaluation Results Under Strategic Goal #2,3 Strategic Goals rogram Name Expected Target ctual Target Grade #2 cademic research exchange #3 romotion museum education 2007 National alace useum Digital Learning rogram National alace useum Digital Learning Demonstration enter : construction system developments reservation maintenance artifacts traditional hicrafts ompletion rate system development is 100 % ompletion rate content development is 85% 85 % 85% B Satisfaction rate beneficiaries or customers Satisfaction rate is above 80% 75% 30 SE 2: 2: ouncil griculture --rogram Evaluation Results Under Strategic Goal #1 Strategic Goals rogram Name Expected Target ctual Target Grade #1 Develop high quality agriculture industries increase international competitiveness Strengn international marketing agricultural products for 2007 onduct publicity efforts for flagship products develop international markets Study develop quarantine technologies, conduct market research, personnel training, enrich export information rganize 15 pressional exhibitions onduct 2 R&D efforts, 1 information network, 3 market researches, 8 personnel training sessions Economic benefits Exports grow by 11% 5% 31 18

20 5. Web-based Government lan/rogram anagement (Gnet) lan/rogram Review/Evalauation n-line Building a uniform plan/program management platform via Government Service Network aperwork nline peration Knowledge anagement inistry 4-Year verall Strategic lan Individual edium Long-Term rogram Social olicy ublic Infrastructure Science & Technology R&D inistry nnual verall Strategic lan reliminary Review nnual rograms Social olicy ublic Infrastructure Science& Technology R&D 3-layer onitoring (RDE) Internet (ne Stop Window) Evaluation (RDE) RDE ED NS DGBS gencies in harge 32 19

21 6. Suggestions rospects 6.1 Suggestions Developing online auditing mechanism to improve ministry internal control. Integrating or administrative management information systems (such as budget) to support top-level decision-making. Introducing Gnet to local governments to promote nationwide performance management. Exchanging ideas on good governance among international community

22 6.2 rospects ccountability : Everybody knows which ministry accounts for what kind plan/program implemented in specific time place. Transparency : Everybody can get performance evaluation information about ministry plan program on-line. articipation : Everybody may participate during review evaluation process ministry plan program. 34 ppendix bbreviation Full Name I F ND F E J E T T DGBS GI DH E G N inistry Interior inistry Foreign ffairs inistry National Defense inistry Finance inistry Education inistry Justice inistry Economic ffairs inistry Transportation ommunications ongolian Tibetan ffairs ommission versea ompatriot ffairs ommission Directorate-General Budget, ccounting, Statistics entral ersonnel dministration Government Information ffice Department Health Environmental rotection dministration oast Guard dministration National alace useum ainl ffairs ouncil V NY E NS RDE L FT I S HKK E TG T FG Veterans ffairs ommission National Youth ommission tomic Energy ommission National Science ouncil, Research, Development, Evaluation ommission ouncil griculture ouncil for ultural ffairs ouncil Labor ffairs Fair Trade ommission onsumer rotection ommission ublic onstruction ommission ouncil Indigenous eoples Sports ffairs ouncil ouncil for Hakka ffairs entral Election ommission Taiwan rovince Government Taiwan rovincial onsultative ouncil Fukien rovincial Government ED ouncil for Economic lanning Development 21

23 End Briefing ordially resented For more information, refer to 22