MEMBERSHIP BENEFITS AND SERVICES

Transcription

1 YOUR WELLNESS SORTED MEMBERSHIP BENEFITS AND SERVICES

2 WELCOME TO ZEST REWARDS Zest Rewards is the exclusive loyalty program for all Sizwe Medical Fund Members. With Zest Rewards, you have a basket of unique assistance services that you can use every day and save money. There is a high demand for a loyalty program that serves your pocket while offering a wide range of membership services that improves your lifestyle - with Zest Rewards we offer you that and more. Most South Africans want value-for-money, simple loyalty plans with relevant benefits that is easy to enjoy. That is why we have designed and launched a loyalty program that rewards and provides value to its members. This cost friendly program is available to all Sizwe Medical Fund Members and gives access to exclusive rates, guaranteed benefits and small luxuries such as discounted gym fees and comprehensive legal assist.

3 YOUR WELLNESS SORTED SERVICES AT A GLANCE HOME EMERGENCY ASSISTANCE All Emergency Home Assist including electrical, plumbing and locksmiths services including call out fees and labour for 1st hour free of charge to the client. DEBT ASSIST Credit report review/debt counselling/mediation services/ Voluntary debt review/administration order assist and reduction of monthly payments in terms of the NCR regulations. BAIL PROTECT Maximum amount of bail per incident is R An attorney will get to Police station within 4 hours. LEGAL AID Legal Aid Assistance with qualified lawyers for all members including perusal of documents and advice and consultations. Limited to 30 min per consulation. WILLS AND TRUST Assist with drafting, safekeeping of wills, Interpretation of wills and assistance in finalising a will and estate administration. SOS ASSIST GPS location based service for emergency notifications to programmed numbers, Hospitals, chemists and doctors including a TrackMe Service. DISCOUNT PARTNERS Nationwide Discounts retails partners including Shoprite Checkers. USSD *120*15564

4 SERVICES TO ASSIST YOU AND YOUR FAMILY By keeping our valued clients in mind, Zest Rewards offers advanced access to unsought yet crucial service platforms. This assembly of practical solutions includes Debt Assist, Legal Aid and Home Emergency Assist for you and your family. We live in a society where injustices exist for almost every person. Access to legal professional bodies is often a slow, expensive and complicated process and not easy to navigate. Fortunately, this program gives you access to world-class services at your fingertips. If you have been living with bad debt hanging over your head, it s time to talk to us. We will review your debt administration orders and give advice which is in-line with the National Credit Act. What do you do when you have a legal question that needs an urgent and accurate response? Call us. Zest Rewards ensures that you have access to a team of legal experts that will advise you on contract matters, criminal cases and employment disputes. The premise behind the new program is simple. We ve listened to our members and now we re giving them what they really want a greater focus on revelant benefits and services for all Zest Rewards members. These essential day to day benefits and services exemplify the attention to detail that is the very essence of The Zest Loyalty Program Brand.

5 JOIN OUR AFFILIATED GYM PARTNERS & GET A DISCOUNTED FITNESS TRACKER Zest Members that sign up for any new Gym contract is entitled to a Smart Band Fitness Tracker for only R369 plus door to door courier delivery for additional R99. That is a saving of R700. YOUR WELLNESS SORTED CALL AND BOOK YOURS TODAY T&C S APPLY LIMITED TO ONE FITNESS TRACKER EVERY 12 MONTHS WITH A VALID GYM CONTRACT

6 HOME EMERGENCY ASSISTANCE In case of any unforeseen circumstances OR an unexpected event demanding immediate attention to fix the malfunction of essential services like electrical, plumbing or locksmiths, call and we pay for the call out fee and the 1st hour of labour. DEBT ASSISTANCE If you are struggling to manage your debt, contact us for debt management solutions. Our Debt Assist services will provide you with tools on how to manage your debt and will assess how severe your debt issues are. Our Debt assist services offers you access to trained Debt Counsellors, and Curators. Debt Mediation Services requesting of statements, policies documents and re-arrangement of payments and debt. Assistance with Garnishee and Administration Orders. BAIL PROTECT ASSISTANCE If you are arrested for minor offenses and you need to bring an urgent bail application, our Legal Services will provide the following Bail Benefit: On calling Legal Services, you will be automatically directed to a Legal Advisor; who will arrange legal representation for you. Our Lawyer will then go to the location where you are being detained within 4 (four) hours from the time of your call, in order to assist with bail negotiations and/or bail application. A Schedule 7 offence is generally slightly more serious than that for which police may fix bail under section 59: for example, culpable homicide, assault, grievous bodily harm, robbery, theft and fraud (where the amount involved does not exceed R 20,000) and possession of drugs.

7 LEGAL ASSISTANCE Professional, in-house, qualified legal advisors provide advice to the customer on any legal topic or matter ranging from debt and divorce to labour and domestic violence, 24/7. In addition, the legal advisors will also peruse and evaluate agreements. Matters which require assistance by a practicing attorney will be referred to an attorney on the national database and the customer qualifies for a first 30 minute consultation, one letter of demand or a telephonic call to the party in question at no cost, at the discretion of the legal advisor. WILLS AND TRUST ASSISTANCE Furnishing of standard will documents in electronic format. Copies of the completed will can be kept by the testator. Telephonic assistance in drawing up and lodging of a will. Assistance and advice with regard to the interpretation of the will. Assistance and advice with regard to finalising an estate. Assistance with estate administration. Assistance with the deceased s will, trusts and property. SOS ASSISTANCE SOS Assistance via the Zest Rewards mobile app that serves as a onestop-shop solution for access to the closest and most appropriate emergency services in South Africa. Access to a single source of up-todate, all-inclusive emergency services contact details in our country.

8 YOUR WELLNESS SORTED

9 GET FIT THIS YEAR AND GET REWARDED ONLY WITH ZEST. DISCOUNTED GYM MEMBERSHIP FEES ENTER SELECTED EVENTS & GET REWARDED Complete any official race and get rewarded. provides members with the facility to enter official events online and to earn cash back vouchers for any official event successfully completed. GET A CHECK UP & GET REWARDED Submit your medical test results via the Call Centre and if you are in acceptable range, receive a Shoprite Checkers Shopping Voucher for R Valid every 6 months for your medical tests. VISIT OR DOWNLOAD THE MOBILE APPLICATION FOR ALL THE DETAILS ON HOW TO GET REWARDED

10 DISCOUNT PARTNERS The impact of tough economic times can already be seen at the till points when you are shopping for you and your loved ones. With Zest Rewards we offer you true value for every cent, each time you shop at our various discount partner outlets. Discount Partners are updated every month, ensure that you download the Zest Rewards mobile app and stay connected to the best deals. DOWNLOAD THE MOBILE APPLICATION FOR ALL THE DISCOUNT PARTNERS The mobile application specially designed for the Zest Rewards program offer a host of assistance services at your fingertips. GPS location retail partners. Access to assistance services. Many many more features.

11 Save on your day to day expenses with Rand value discounts at Shoprite, Checkers and Checkers Hyper stores nationwide. Receive discounts on food, cleaning products, baby products, stationery and much more! To access this benefit simply dial *120*15564# Step 1: Dial *120*15564# Step 2: Select option 3 Step 3: Select Option 1 Step 3: Receive your voucher via WiCode Step 4: Enter your WiCode at the till before making payment to deduct discounts available Terms and Conditions: Only available at selected Shoprite, Checkers and Checkers Hyper stores nationwide. Subject to stock availability. Coupons are subject to change without prior notice. Only one voucher per 30 day cycle. For the full terms and conditions kindly log on to For lost cards please call our call centre on for your replacement card.( Please note that R20 is payable at point of collection for all replacement cards). Certain benefits are valid only for the main member and spouse however our discount mobile platform is extended to the entire family.

12 CONTACT US Our loyalty program is designed to maximise the rewards for you as our client. Therefore we welcome any comments, suggestions, requests and even complaints that will assist us in enhancing your customer experience. If you encounter any problems when using the site, we want to know what the problem is. You can contact our customer call centre on where a friendly call centre consultant will be able to assist you. YOUR WELLNESS SORTED USSD *120*15564# Follow us ZEST REWARDS IS POWERED BY 3SIXTY LOYALTY REWARDS SOLUTIONS