SAP IS-Utilities: Dunning Configuration and Process Steps
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1 SAP IS-Utilities: Dunning Configuration and Process Steps Applies to: SAP IS-UTILITIES. For more information, visit the ABAP homepage. Summary The objective of this document is to create Dunning Proposal and perform Dunning Activity Run. Dunning is a reminder to the customer or vendor to make payment on outstanding invoices. It typically consists of a letter that summarizes the invoices that are past due and politely requests payment to be made. This document is a primer and should the reader be interested in furthering his knowledge, his attention is drawn to the reference reading section. Author: Sachin Thadani Company: SAP Created on: May 7, 2012 Author Bio Sachin Thadani is a Consultant working for SAP GD 2012 SAP AG 1
2 Table of Contents Introduction... 3 Configuration Steps for Dunning... 3 Define Dunning Procedure Categories... 3 Define Dunning Level Categories... 4 Configure Dunning Activities... 5 Configure Dunning Procedure... 6 Define Dunning Lock Reasons... 8 Creation of Dunning Proposal... 9 Dunning Activity Run Related Content Copyright SAP AG 2
3 Introduction Dunning is a reminder to the customer or vendor to make payment on outstanding invoices. It typically consists of a letter that summarizes the invoices that are past due and politely requests payment to be made. Dunning procedures defined in the system can be assigned to contract accounts or to individual open items. The dunning procedures are used by the dunning proposal run to assess whether a business partner or a contract account contains items due for dunning. Configuration Steps for Dunning Define Dunning Procedure Categories Dunning procedure controls how dunning is carried out according to the dunning activities within the dunning levels or a procedure defined to control the type of activities to be performed when customer fail to satisfy their obligations. The procedure category is used to group procedures into categories for example all standard dunning procedures can be grouped into a category. This can be useful within a development to only target certain categories of dunning procedure for special processing, while avoiding hard coding the specific dunning procedure code. SPRO->Financial Accounting Contract Accounting Business Transactions Dunning Notices Define Dunning Procedure Categories The four basic groups of dunning procedures, which are: 2012 SAP AG 3
4 Standard procedures assigned to the Current Contract Account Installment plan procedures use by Payment Scheme/Installment Plan and assigned at the document level, to override the standard procedure Vacated procedures these will replace the standard procedure on a move-out Court procedures there are two dunning procedures; 50 which sits at the contract account level and 52 at item level, both without levels of activities, but available for reporting. Define Dunning Level Categories In this activity we define level types for dunning levels. These dunning level types are assigned to dunning levels in the activity Configure dunning procedure. SPRO -> Financial Accounting Contract Accounting Business Transactions Dunning Dunning by Dunning procedure -> Define Dunning Level Categories 2012 SAP AG 4
5 Configure Dunning Activities Key representing an activity that is carried out in connection with the creation of a dunning notice. You assign these activities to the individual dunning levels of a dunning procedure in Customizing. When you come to print dunning notices, etc. the system then accesses those function modules defined for each activity for each dunning level within a dunning procedure. SPRO -> Financial Accounting Contract Accounts Receivable and Payable Business Transactions Dunning Configure Dunning Activities 2012 SAP AG 5
6 Actions to be performed within the dunning level, e.g. creation of reminder notice, deactivating installment plan, generate disconnection document. Configure Dunning Procedure In this activity you define dunning procedures. Each dunning procedure holds a set of attributes, which controls how the group of open items are dunned and what follow on activities, are triggered. Defined procedure that determines how business partners can be dunned. For every dunning procedure, you need to define the number of dunning levels, dunning frequency, minimum amounts and dunning activities. Firstly you define dunning procedures, and then assign dunning levels to each individual dunning procedure. The dunning levels basically determine the dunning interval, the charge schedule used for determining the dunning charges, and how interest is calculated and posted. In addition, you must define currencydependent amount limits and dunning activities for every dunning level SPRO -> Financial Accounting Contract Accounts Receivable and Payable Business Transactions Dunning Dunning by Dunning Procedure Configure Dunning Procedure 2012 SAP AG 6
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8 Define Dunning Lock Reasons Key under which a reason for blocking an open item from being dunned is defined. If you allocate a dunning block, items which are due for dunning will be subject to restricted dunning or not dunned at all when the dunning program is run. Line items blocked from dunning are not subject to the minimum/maximum amount check, neither do they change dunning level for as long as they are blocked. You define the dunning block in the contract account master record at contract account/business partner level. You can also block individual items for dunning. When you do this, you enter the dunning reason in the relevant line item. SPRO ->Financial Accounting Contract Accounts Receivable and Payable Business Transactions Dunning Notices Define Dunning Lock Reasons 2012 SAP AG 8
9 Creation of Dunning Proposal Use transaction FPVA to create Dunning Proposal. A dunning proposal consists of the items that have been grouped for dunning notices. Once dunning proposal run is successfully created, next step is to perform Dunning Activity Run SAP AG 9
10 In the Technical Settings, set Object as GPART ( Business Partner ) : 2012 SAP AG 10
11 2012 SAP AG 11
12 2012 SAP AG 12
13 2012 SAP AG 13
14 Dunning Activity Run 2012 SAP AG 14
15 2012 SAP AG 15
16 Check the Spool for the Dunning Notice being generated: 2012 SAP AG 16
17 2012 SAP AG 17
18 Related Content For more information, visit the ABAP homepage 2012 SAP AG 18
19 Copyright Copyright 2012 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Oracle Corporation. JavaScript is a registered trademark of Oracle Corporation, used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty SAP AG 19
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