Life Transforming Opportunity. October 8 th -18 th 2013

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1 Life Transforming Opportunity October 8 th -18 th 2013

2 ageloc TR PV PACK 90-day supply of ageloc TR90 30-day supply of LifePak and ageloc R 2 Sales aids Marketing materials

3 LTO PROMOTION RUBY LEADERSHIP BONUS RUBY+ by 1 st October 2013 and you personally sell in your Circle Group 5 or 10 TR90 packages(or more) and the frontline execs do the same

4 LTO PROMOTION Sell 5 TR90 packages in your Circle Group = Scale Sell 10 TR90 packages in your Circle Group = Scale + ipad mini

5 WHO CAN PARTICIPATE? All Distributors who are currently EXECUTIVE & above (excluding PEXEC) as of October Only the above qualified Executive IDs are eligible to log onto LTO site to place orders. Each Qualified Executive is entitled to purchase maximum 10 sets of ageloc TR PV Pack in the circle group. Per Distributor ID is limited to purchase 5 sets.

6 HOW TO PARTICIPATE? lto.nuskin.com Date: Oct (AEST) 2pm (NZT) Online order only via ageloc TR90 LTO website lto.nuskin.com Payment type Credit Cards Purchase limit 10 sets per qualified Executive in Circle Group and max 5 sets per Distributor ID While stocks last. First come first served Distributors will be notified by s for order status. Distributors will be able to track order status by log onto the LTO site.

7 KNOWING WHO IS WHO - Provide right ID & information. Decide who among the three will be the person to receive company s notifications. Qualified EXEC ID The person who has qualified to participate in LTO & is eligible to purchase total 10 sets in circle group. The ID of the order will be placed under. This should be the person who is receiving volumes. This person should be a local ID. Buyer ID ORDER Receiver This should be the person who is receiving products. You need to have the name and a valid local address.

8 ONLINE ORDER PROCESS Website

9 IMPORTANT THINGS TO KNOW Order submitted & accepted successful transaction yet. It s still pending for payment approval Payment approved process successful order & shipment in Payment declined order failed & will be cancelled automatically & instantly Payment declined order cancelled & no stocks will be reserved and no payment amendment will be allowed Payment declined new order needs to be recreated with different payment card and subject to stocks availability.

10 WHY ORDERS FAILED? Credit card declined Stolen card Payment declined Insufficient funds Expired card Unable to authorise Over daily limit Exceed credit limit Restricted card Distributor account errors Stocks unavailable act fast! Prevent these by Good Preparations.

11 ORDER TRACKING notifications upon 1) Order Received & Pending for Payment Process 2) Payment Approved/Payment Declined & Order Cancelled 3) Order Completed (Shipping information) Order Status available for checking via LTO

12 HOW WILL YOU BE NOTIFIED?

13 YOUR CHECK LIST Computer with Hi-Speed Broad Band Connection VISA card or MasterCard Sufficient Credit Limit in Account Valid Credit Card Expiration Date Credit Card Authorisation Form if purchasing on behalf of someone else A file of information of Qualified Executive & Buyer (IDs, Names, , Phone Numbers, Shipment Receivers, Shipping Address, Credit Card No/Name/Expiry/CVV, etc.)

14 TIPS Credit Card Payment 1. Prepare multiple credit cards in case one failed although only 1 card can be used in each order. 2. Check balance of credit limit in advance. Ask for temporary increase of credit limit, make early payment for previous balance amount, or update personal income, etc. 3. Notify bank in advance about making big amount transactions during LTO period. 4. Check with bank whether your card can be used for internet transaction and whether there is a limit of maximum amount per transaction.

15 TIPS making multiple orders 1. Create a file of list of all buyers you will purchase on behalf and their information. 2. Collect buyer s information in the same order as LTO online order flow. 3. Use cut & paste when filling in information required in each field to save time & prevent typos. Review carefully before confirm. 4. Check periodically for order status update. Set up notifications for incoming mails reminder.

16 LTO TRIAL RUN Practice makes perfect Participate and practice in LTO TRIAL RUN promotions Round Two September 10 th

17 LTO ONLINE ORDER STEP-BY-STEP WALK-THROUGH

18 1 Go to lto.nuskin.com and select your home market

19 Click ORDER NOW 1

20 1 2 3 Enter the qualified executive ID and verify the distributor name Enter & local mobile number for notifications Enter ID that the order volume will be placed under and verify the distributor name 4 Enter information of the person who will receive products from this point onwards. (mobile number, name of person, shipping address Click CONTINUE 5

21 1 Verify the information, click edit if there is a need to amend your information 2 Click CONTINUE to continue your purchase if your information is correct

22 Select the quantity you want to purchase 1 2 Click ORDER NOW

23 1 Verify the quantity and the order amount 2 Select your payment method and fill in the information 3 Click Submit when everything is in order 4 The checkbox must be check for you to submit a order Submit your order once all the information are correct 4 23

24 1 Remember the web reference number for this order as you might need it to check the order status of it.

25 HOW TO CHECK ORDER STATUS?

26 1 2 Options to check the status of your orders

27 I HAVE A ORDER NUMBER 1 Enter your web reference number or sales order number 2 Enter the Buyer ID 3 Click SUBMIT

28 I HAVE A ORDER NUMBER Payment Approved Web Reference Number Sales Order Number, click on the order number to view more information on the order Order Status of the order

29 I HAVE A ORDER NUMBER ORDER STATUS - PENDING : The order has been received and a web reference number has been issued to you. Payment has not yet gone through. - PAYMENT APPROVED : The order s payment has been approved, order is now proceeding to shipping. - DECLINED AND CANCELLED : The order s payment failed and order has been automatically cancelled. Please recreate a new order with a different payment card. Subject to stocks availability. - COMPLETED : Order is ready for delivery.

30 I HAVE A WEB ACCOUNT 3 Click SIGN IN 1 2 Enter your Nu Skin web account username Enter your Nu Skin web account password

31 I HAVE A WEB ACCOUNT 1 List of orders that is placed under this Distributor ID and any other orders that have been placed using the Qualified Executive s Distributor ID.

32 Q & A 1) What will happen if payment failed and my credit card is declined? Order will be automatically cancelled. No stocks will be reserved. No inventory will be held. No payment amendment can be made online or via Nu Skin office. Need to re-create a new order with a different card and subject to stocks availability.

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