Accessing and Understanding your New Statements!

Transcription

1 Accessing and Understanding your New Statements! Welcome to CommTPA, your new commission statement and payment processor. Your statements have been updated to provide you with more information about your business. We think that the new commission statements will be simpler, and easier to understand. Thank you! Contents Accessing Your CommTPA Statements... 1 Understanding your New Statements... 5 Summary Page:... 5 Commissions Detail Section:... 6 Adjustments Section:... 7 Debit Balance Increase:... 8 Debit Balance Reduction:... 9 Balance Carried Forward (only applies to agents receiving checks): Frequently Asked Questions EFT Commission Payment Authorization Form

2 Accessing Your CommTPA Statements 1. Visit: 2. Type in your username and password a. Your login information should have been ed to you. If you did not receive an , please contact CommTPA: i. Phone: ii. 2

3 3. Click on My Business 4. Click on My Statements 3

4 5. Click View Statement 4

5 Understanding your New Statements Summary Page: 5

6 Commissions Detail Section: Commission details for each carrier can be seen on their respective tabs. 6

7 Adjustments Section: Special adjustments will appear in the adjustments section. 7

8 Debit Balance Increase: The agent below has a commission balance of $ This negative balance will be applied to their debit balance (i.e. increase the agent s debit balance). 8

9 Debit Balance Reduction: The agent below has an outstanding debit balance. The commissions earned this cycle are used to pay off that balance. If the debit balance is larger than commissions earned, the entire balance will be used to pay off the debit balance and no payments will be made. In the case below, the agent earned sufficient commission to pay off the debit balance and received the remainder as payment. 9

10 Balance Carried Forward (only applies to agents receiving checks): The agent below earned commissions of $ To receive payment, the agent must have a total balance of $50 or switch to the EFT program (agents can sign up for the EFT program by completing the EFT form included in this document). This agent s balance will be forwarded to the next statement. Once the agent s total balance reaches $50, a check will be released. Agents on the EFT program will be paid on all balances 10

11 Frequently Asked Questions 1. Why is my grand total payment zero when I have commission listed in the detail section? Agents receiving checks will not be paid until their commission balance reaches $50. To receive payment switch to the EFT program or wait until your outstanding commission balance reaches $50. If you have an outstanding debit balance, your commissions may have been used to pay this balance off. Please refer to the debit balance activity section. 2. How do I access my statements? You can access your statements by logging onto 3. How can I sign up for the EFT program? Complete the form included below, mail the original to: o 843 Alder Creek Dr, Suite A, Medford OR Attn: Commissions OR scan and a completed copy, with a copy of the check, to: tradcommissions@ltcglobal.com 4. Who should I contact if I have additional questions? You can reach CommTPA by or by phone: o tradcommissions@ltcglobal.com o Phone:

12 EFT COMMISSION PAYMENT AUTHORIZATION INITIAL REQUEST CHANGE REQUEST AGENT INFORMATION: BANK INFORMATION: Name on Contract: Name: Corporate Individual Joint Branch: Address: Address: City: State: Zip: City: State: Zip: Phone Number: Phone Number: Social Security #: ABA Routing #: Account #: Checking account Savings account (Please attach a voided check here) AUTHORIZATION: I authorize LTC Global, Inc. or any of its subsidiaries, and/or affiliated and related companies (including, but not limited to Specialty Planners, Inc.) (the, Company ), to initiate credit entries to my bank account. I understand that this authorization will allow the Company to debit the above account if funds are credited erroneously to this account. This authority is to remain in effect until revoked by me in writing and until the Company actually receives such notice of termination. The Company will make the necessary changes within ten (10) business days of receipt of such notice of termination. All commission accounts paid by the Company to you will be included in this request unless specified otherwise. SIGNATURE SIGNATURE (must be signed by both parties if joint account) DATE DATE Please allow 7 business days for your request to be processed. Please mail original to: 843 Alder Creek Dr, Suite A, Medford, OR Attn: Commissions OR scan and a completed copy, with a copy of the check, to: tradcommissions@ltcglobal.com LTC Global, Inc. EFT Commission Payment Authorization (Rev )