Agenda. Day One, July 17 th. 8:00 08:30 Registration and Breakfast

Transcription

1 Agenda Day One, July 17 th 8:00 08:30 Registration and Breakfast 8:30 08:40 Welcome & Introduction Steve Hadaway, VP & Managing Director, EMEA Region, FICO 8:40 09:00 FICO Strategy & Priorities Wayne Huyard, EVP Sales & Marketing, FICO FICO is committed to our clients success, and to advance that mission we are taking decision management into a whole new realm through our solutions, our platform and our consulting services. Hear from FICO s EVP of sales and marketing about where we re going and how our holistic approach to decision management and analytics can shape your success. 9:00 10:00 Keynote Session: Giving Credit Where It Is Due Thabi Leoka, ABSIP - Chief Economist of the Year 2017 Credit growth is a driver of economic growth. When credit is expanding, consumers can borrow and spend more, and businesses can borrow and invest more. Increasing consumption and investment creates jobs and expands income and profits. Moreover, the expansion of credit tends to cause the price of assets such as stocks and property to increase, thereby boosting the net worth of the public. South Africa is one of the most unequal societies in the world with growth below 2% on average in the past 10 years. To what extent is the decline in credit growth a contributor to slow economic growth and should banks take more risks on poorer consumers? 10:00 11:00 Explainable and Actionable AI for a Changing Market Scott Zoldi, Chief Analytics Officer, FICO Machine learning and AI offer tremendous opportunities in today s rapidly changing, data-rich business environment. However, these same methods pose considerable risks to organisations where the need to explain how the machine learning operates is paramount to making it actionable, governed, and meeting regulation. We will explore both these opportunities and risks, and review in light of explainable AI methods. 11:00 11:20 Coffee Break 11:20 12:00 General Session Identifying and Responding to the Crucial Moments that Are Changing the Collections Customer Journey Bruce Curry, Senior Director, FICO In this session Bruce will take a whistle-stop trip through key factors that are changing the costumer journey and the collections and recovery landscape across the continent. With changes from Interest Caps to DebiCheck, Engagement of the unbanked through digital and the implications to strategies and operating models resulting from IFRS 9, nothing is slowing, agility is becoming a key word and if you re not agile your waterfalls can dry up! Compliance Breakout AI Meets AML - Love at First Sight? Dirk Findeisen, Vice President Solution Consulting FICO Benefits & boundaries of the traditional rules-based approach How AI can contribute to improve AML practice A new era in fighting financial crime. The inevitable what to do now

2 J 12:00 12:30 Customer Spotlight: ABSA & FICO The Enterprise Collection Journey Vikash Soodyall, Head of Collections, ABSA Blurred Lines Between AML and Fraud: An Integrated FICO Approach Michael Blicker, Pre-sales Senior Consultant, FICO Convergence of fraud and compliance Technology solutions and innovations Recommended approaches 12:30 13:30 Networking Lunch 13:30 14:10 Next Steps with IFRS 9: How to Compete Daniel Hensel, Pre-sales Principal Consultant, FICO For financial institutions across the globe the 2018 deadline to implement IFRS 9 has loomed large and forced lenders into large-scale projects to achieve compliance. Wo what next? In this session we examine the effect the movement from an incurred to expected loss basis has on the financial impact of daily decision strategies across the customer lifecycle, highlighting the strategic areas most impacted by IFRS 9 and explaining how organisations can gain a competitive advantage by anticipating and mitigating these impacts. 14:10 14:40 Customer Spotlight: African Bank and FICO A Partnership for Innovation David Van Zyl, Program Executive, Credit Decisioning, African Bank 14:40 15:20 Mastering Analytic Optimisation Marta Czerep, Senior Manager, Analytic Consulting, FICO For many lenders, the next step in improving success using analytics is decision optimisation applying analytics to develop decision strategies that maximise results under specified constraints. This has been applied to great success in areas such as credit line setting, deposit pricing and collections treatments. However, many lenders do not yet have the analytic teams and tools to get started. In this session, we will explore the pathway to maximising value from optimisation how do you get started? How do you then expand its use? How can you develop this into a competitive skillset for your business? The session will draw on FICO s experience working as an analytic partner with banking customers and other industries around the world. Customer Spotlight: African Bank, Convergence of Fraud & AML Lawrence Muravha, Head of Anti Money Laundering & Financial Crime, African Bank How to Handle Alerts More Effectively and Efficiently Michael Blicker, Pre-sales Senior Consultant, FICO Main challenges of alert handling Strategies to overcome Solutions from FICO Panel Discussion Fraud / AML Convergence and How to Handle Alerts More Effectively and Efficiently Dirk Findeisen, Vice President Solution Consulting FICO Kevin West, Senior Managing Director, Forensic & Litigation Consulting Moderator: Jürgen Krieg, Head of Sales EMEA, FICO

3 15:20 15:50 Customer Spotlight: Nedbank & FICO Jacques Loftie-Eaton, Nedbank FICO s Roadmap on Regulatory Compliance Gerhard Hess, Country Manager, Africa, FICO 15:50 16:10 Coffee break 16:10 16:50 #Frictionless Customer Engagement Russell Robinson, Managing Director, CCS, EMEA, FICO In this session FICO s Managing Director for Customer Communication Services will discuss how conversational digital channels are working together in real-time to change the way you think about customer interactions. 16:50 17:20 Sustainable Community Development Nozibele Qamngana, External Relations Manager, Ubuntu Pathways 17:20 17:30 Closing Remarks Day One Derick Cluley, Managing Director, sub-saharan Africa, FICO 17:30 19:30 Drinks Reception

4 J Agenda Day Two, July 18 th 8:30 9:00 Registration and Breakfast 9:00 9:15 Welcome & Introduction Derick Cluley, Managing Director, sub-saharan Africa, FICO 9:15 9:45 FICO Solutions & Products: Cloud First, Analytics Forward, Platform Enabled Stuart Wells, EVP, EVP, Chief Product & Technology Officer, FICO FICO has made tremendous investments to create a new generation of analytics-powered solutions build on a common platform and delivered in the cloud. Hear from FICO s CTO about what this strategy means for your business success. 9:45 10:30 Keynote Session: FICO and AWS: Empowering Clients into the Cloud Geoff Brown, Regional Leader, Sub-Saharan Africa, Amazon Web Services Claus Moldt, Chief Information Officer, FICO Join us to learn how FICO and AWS have partnered to bring decision management, analytics and optimisation to the cloud. Through this partnership we have the opportunity of providing FICO s industry leading solutions at a level of security and scalability that exceeds any single organisation s capabilities. Learn how FICO and AWS cover the shared responsibility of providing cloud-based solutions to our customers, including the security, operations and maintenance of the service, allowing our customers to focus on enhancing their business. 10:30 10:50 Coffee Break 10:50 11:30 General Session Customer Spotlight: Medscheme Medical Aid Claims processing into the future, using FICO Blaze Advisor Drikus Britz, Senior Manager, Solutions Architecture and Integration Services, Medscheme Martin de Villiers, Business Solutions Specialist, Medscheme Hear how Medscheme are modernising and future proofing their legacy claims processing system, using formal Decision Analysis and FICO s Blaze Advisor. Compliance Breakout What KYC and AML Systems can Deliver to an Enterprise-Wide Risk Score System Kevin West, Senior Managing Director, Forensic & Litigation Consulting How to break down group risks into AML & KYC risks What are the requirements of a Risk System to AML and KYC systems? What information to be looped back to a group risk system. 11:30 12:15 How to Manage Analytic-Driven Decisions Across the Customer Lifecycle Daniel Melo, Pre-sales Senior Director, FICO Businesses are more data-rich than ever before so why are their customer decisions and interactions still so disconnected? Very few have broken through the internal silos to make truly connected decisions. Today, technology can help. Hear how applying new methodologies can make data more useful than ever and how analytics and decision management, coupled with an enterprise platform approach, can put customers at the centre of the digital transformation. Dependencies of AML and CFT to Risk Management Compliance Program Dirk Findeisen, Vice President Solution Consulting, FICO

5 12:15 13:15 Networking Lunch 13:15 14:00 Responding to Streaming Data, Achieving an Event-Driven Business Model Max Dehaut, Pre-sales, Senior Consultant, FICO Stream processing and in-stream analytics are two rapidly emerging data science technologies which are typically used to gain deep and decisive understanding of contextual market trends. Current digital analytics practices are siloed, tactical, and fixated on channel-oriented dashboard reporting that is not actionable. In this talk, we will discuss FICO's vision of digital intelligence: a modern competitive approach to analytics that business analysts can use to combine insights from existing, new, and emerging channels to enable timely, customeroriented decision making. How to Break down a Group Risk Strategy into the Challenges of AML Risks in Insurance Renitha Singh, Group Financial Crime Compliance, Liberty Holdings Ltd. How Liberty Group handles risk at a corporate level Breaking down a group risk strategy into AML risk Main challenges of Insurance companies with AML risk Easy FATCA and CRS Reporting Michael Blicker, Pre-Sales Senior Consultant, FICO Combining FATCA and CRS Reporting, Experience Sharing, Possible Future Developments Challenges, solution, outlook Tax Compliance 1.0, Lessons Learned, Tax Compliance 2.0? Challenges combining FATCA & CRS, Solution approach, Flexible for the future 14:00 14:15 Conference Closing Remarks Derick Cluley, Managing Director, sub-saharan Africa, FICO Closing Remarks Jürgen Krieg, Head of Sales EMEA, FICO 14:15 Departure Coffee