Ontario Provincial Police Billing Model Overview. March, 2018

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1 Ontario Provincial Police Billing Model Overview March, 2018

2 ADEQUATE and EFFECTIVE The Police Services Act (PSA) sets out the roles and responsibilities of municipalities with respect to the provision of policing services in Ontario and outlines the adequate and effective services that every police service shall meet. The OPP adequate and effective policing services include: Crime prevention Law enforcement Assistance to victims of crime Public order maintenance Emergency response

3 The OPP is one of the largest deployed police services in North America Over 5,800 uniform and 2,400 civilian employees Over 1 Million km² land Over 127,000 km of roadways patrolled 90,000 km 2 of waterways 5 Provincial Communications Centres OPP operates on an integrated service delivery model 163 detachments locations 4,568 vehicles, including ATVs, snowmobiles, boats etc. 323 out of 444 Ontario municipalities policed on costrecovery basis

4 2016 Annual Report OPP in Numbers Million police service hours to OPP municipalities 96.7% of calls received by OPP PCC were answered within the first 12 seconds or less 221+ thousand hours of specialty services 29 homicides investigated 754,179 Calls for Service 98.6% of residents felt very safe/safe in their community

5 $395.2 million $728.2 million 35% $1.123 billion 65% Source: OPP Total OPP expenditures of $1.123 billion are based on 2016/17 actuals. Total OPP Municipal policing resourcing costs of $395.2 million are based on reconciled policing costs for 2016.

6 $728.2 million 65%

7 $395.2 million 35%

8 Understanding OPP Service Delivery Detachments operate on an integrated service delivery model, whereby they may provide policing services to contract and non-contract municipalities and meet provincial policing commitments (as per s.10, s.5.1 & s.19 PSA). Officers in a detachment are not assigned as a municipal or provincial officer. Officers will often work in multiple locations during a shift. Detachments often share resources with officers providing support for major incidents in neighbouring detachments or when there are staffing pressures. OPP utilizes the Daily Activity Reporting (DAR) system to record the time/location an officer works. The OPP accurately tracks service provided to municipalities, ensuring they do not pay for provincial resources or obligations.

9 OPP Billing Model

10 Background The previous Billing Model resulted in wide variations in the per household / property OPP policing costs. Municipalities raised concerns about the fairness of the previous Billing Model due to the large variance in policing costs from one municipality to the next In 2014, policing costs ranged from $34 to $895 per property Actual Per Property OPP Policing Cost <=$100 $101-$200 $201-$300 $301-$400 $401-$500 $501-$600 $601-$700 $701-$800 $801-$900

11 Background (cont d) The 2012 Auditor General s report directed the OPP to review the billing process. Recommendation 7 states: To promote better relations with, and consistent services to, municipalities, and fairer and more transparent billing processes, the OPP, in conjunction with the MCSCS, the MOF and municipalities should: Seek ways to simplify, and make more transparent its cost recovery methods and consider whether various grants and credits should be amalgamated into one all-encompassing costing formula; Address the issues in its costing and billing methods that result in municipalities paying different rates and consider phasing in cost increases over time rather than when contracts are renewed; and Consider establishing a policy that would require that all costs for providing services to support municipal police forces be identified as well as the proportion to be recovered.

12 OPP Municipal Policing After extensive community engagement, planning, and clear direction from the Auditor General, the current OPP Billing Model was developed, and took effect on January 1 st MCSCS and the OPP engaged extensively with municipalities and the Association of Municipalities of Ontario (AMO) during the development of the Billing Model. The Billing Model costing methodology applies to municipalities policed by the OPP on January 1 st Municipalities amalgamating with the OPP will not be integrated into the Billing Model until the completion of a 3+ years transition contract. OPP currently provides policing services to 324 municipalities 146 on contract and 178 on a non-contract basis through 163 detachments. The Billing Model is applied in accordance with O.Reg 267/14 Police Services Act (PSA), which replaced O.Reg 420/97 PSA.

13 Billing Model Rationale The Billing Model is based on the rationale that all municipalities should pay an equitable share for the provision of policing services, as outlined in the PSA. The list of legislative policing requirements in the PSA and O.Reg. 3/99 Adequacy and Effectiveness of Police Services is extensive and requires a substantial investment in staffing, equipment and training regardless of how often they are utilized. A base service level of infrastructure, supervision, administration, and frontline policing is necessary to provide adequate policing and ensure the general safety and security of municipalities. Municipalities must have trained and properly equipped police officers available at all times to respond to calls for service; there is a cost associated with this availability. Proactive policing activities, such as general patrol, traffic enforcement, and crime abatement strategies are provided to all municipalities and can reduce or limit occurrences. A fair Billing Model should take into account all policing functions and legislative responsibilities.

14 Five Year Phase-in Strategy As part of the implementation of the billing model, the government approved a phase-in strategy. Cost increases and decreases in policing bills may be capped for up to five (5) years to implement the new model in a way that is manageable for municipalities and has a neutral impact on provincial revenues. Caps on increases and decreases are applied on a per property basis. Increases for 2015 were capped at $40 per property. The years are capped at $40 per property plus a cost growth amount to account for differences in salary & benefit rates, support costs and ODOE. For 2018, the cost growth amount is $7.08 per property. Cap for decreases are adjusted to ensure overall revenue neutrality. The capped per property cost decreases are $37.46 in 2015, $60.81 in 2016, $89.87 for 2017 and $ in 2018.

15 Cost-Recovery The Billing Model does not change the total cost-recovery for OPP policing services provided to municipalities, it only shifts the allocation. As with the previous recovery process: Municipalities continue to be charged for the actual salaries and benefit costs of detachment officers that service all OPP policed municipalities. The Municipal Cost-Recovery Formula is used to recover the cost of specific support services and ODOE. The OPP will ensure that municipalities do not pay for provincial policing obligations. Provincial obligations performed by detachment officers are tracked through the DAR system and excluded from municipal recoveries (e.g., King s highways, provincial parks, unincorporated areas, etc.).

16 Billing Model

17 New Standardized Public Reporting Tools CFS Billing Summary provides current and previous year data to compare to billing data in their Annual Billing Statement. Allows them to better identify trends. Addresses the Auditor General recommendation. PSB report allows Detachment Commanders to report to Police Services Boards, CPACs and councils on legislated responsibilities, and other key statistics.

18 OPP Municipal Cost-Recovery The billing model is provincially focused and divides the majority of municipal policing costs into two categories. Base Service Allocate among municipalities on an equal per property basis (households, commercial and industrial properties) Calls for Service Allocate the costs to municipalities based on their individual usage level. Legislated activities (e.g., crime prevention, officer availability to respond to emergency calls for service 24 hours a day, general and directed patrol, victim assistance, etc.) Proactive policing (e.g., RIDE, traffic safety, community policing, intelligence gathering etc.) Officer training and administrative duties All Inspector and Staff Sergeant positions + Crime calls (assaults, break & enter, mischief, drug offences, etc.) Provincial Statutes (Mental Health Act, Trespass to Property Act, landlord/tenant disputes, etc.) Motor vehicle collisions (property damage, personal injury, fatal, etc.) General calls for service (false alarms, lost property, missing person, etc.) Does not include incidents normally generated through proactive policing Additional Costs Municipalities billed on their specific usage: Overtime Court security Cleaning/Caretakers Accommodations Enhancements Prisoner Transportation* * Prisoner transportation cost is allocated to all municipalities on an equal per property basis.

19 OPP Total Base Service and Calls for Service Cost Summary Total Base Services Salaries and Benefits and Base Calls for Base Calls for Service Services Service Uniform Members (Note 1) FTE % Inspector Staff Sergeant-Detachment Commander Staff Sergeant $ $ $ 3,928,953 3,928,953-1,696,665 1,696,665-4,032,655 4,032,655 - Sergeant ,535 25,957,006 14,895,504 11,061,502 Constables , , ,333, ,203,242 78,129,859 Part Time Constables , , , ,933 Total Uniform Salaries 2, Statutory Holiday Payout Shift Premium Benefits (Full-time 26.96%, Insp %, Part-time 14.68%) Total Uniform Salaries & Benefits Detachment Civilian Members (Note 1) Court Officer Detachment Administrative Clerk Detachment Clerk Typist Detachment Operations Clerk Crime Stopper Total Detachment Civilian Salaries Benefits (25.17% of Salaries) Total Detachment Civilian Salaries & Benefits Support Staff (Salaries and Benefits) (Note 2) Communication Operators Prisoner Guards Operational Support RHQ Municipal Support Telephone Support Office Automation Support Mobile and Portable Radio Support Total Support Staff Salaries and Benefits $/FTE 155, , , , ,407, ,020,623 89,387,294 3,499 7,510,149 4,411,784 3,098, ,418, , ,721 59,079,049 35,004,295 24,074, , ,416, ,250, ,165,134 65,446 1,017, , ,907 64,326 11,134,187 6,389,502 4,744,686 55,496 24,418 13,874 10,544 61,665 86,331 49,332 36,999 58,876 47,690 27,083 20,607 80,552 12,310,311 7,063,569 5,246,743 3,098,505 1,777,900 1,320,605 15,408,817 8,841,469 6,567,348 6,322 13,606,272 7,992,399 5,613,873 1,698 3,654,453 2,146,646 1,507,807 4,520 9,727,989 5,714,274 4,013,715 2,358 5,074,911 2,981,031 2,093, , , , ,351, , , , , ,714 34,045,099 19,998,229 14,046,870 Total Salaries & Benefits 336,870, ,090, ,779,352 Other Direct Operating Expenses (Note 2) Communication Center , , ,262 Operational Support ,736,833 1,020, ,608 RHQ Municipal Support , , ,470 Telephone ,289 2,774,199 1,629,580 1,144,619 Mobile Radio Equipment Maintenance , , ,677 Mobile Radio Equipment Maintenance Court Officer ,447 2,551 1,896 Office Automation - Uniform ,854 3,990,197 2,343,864 1,646,333 Office Automation - Civilian , , , ,704 Vehicle Usage ,344 15,805,830 9,284,432 6,521,399 Detachment Supplies ,086, , ,435 Uniform & Equipment ,938 4,182,301 2,456,551 1,725,750 Uniform & Equipment Court officer ,015 7,466 5,549 Total Other Direct Operating Expenses 31,442,213 18,464,510 12,977,703 Total 2018 Municipal Base Services and Calls for Service Cost $ 368,312,237 $ 217,555,182 $ 150,757,055 Total OPP-Policed Municipal Properties 1,136,933 BASE SERVICES COST PER PROPERTY $191.35

20 Base Service The total recoveries for Base services is independent of the number of properties, and is calculated based on the number of officers required to provide Base services. Base service activities include: - Proactive Policing - General and Directed Patrol - Crime Prevention - Training - Administrative Duties The total cost of Base services is then allocated among municipalities on an equal per property basis using Municipal Property Assessment Corporation (MPAC) data. Property Count Definition: Count comprised of household, commercial and industrial properties (updated annually). INCLUDED Households (including Residential Units, Residential Dwelling Units and Farm Residential Units) Commercial and Industrial (including properties have at least one component which is taxed at fully occupied commercial or industrial rate) Vacant land* NOT INCLUDED Farmland and Managed Forest with no households* Households, commercial and industrial properties on Canadian Forces Bases * Except those that have a unit or structure which are taxed at the fully occupied rates.

21 O.Reg 267/14 Amendments What has changed? Exclusion of 5,330 properties from the 2016 Year-end property count used in 2018 OPP billing Statements. Passive renewable energy structures, e.g., wind turbines, solar facilities; Structures where there are rarely any interactions with the public, owner or a representative/employee and do not typically contribute to policing requirements, e.g., communication towers, billboards; Structures that are considered to be part of a larger infrastructure system, e.g., tunnel, bridge; and Federal or provincial parks, or in some cases, vacant properties such as vacant federally/provincially owned lands. What is the impact on an OPP-policed municipality? This equated to a decrease of 0.47% in the property count and a corresponding increase in the Base Services cost of approximately 0.47% or $0.89 per property. All 323 municipalities policed by the OPP will be affected; however, in many cases the decrease in the property count will offset the increase in the per property cost and result in a small impact on overall costs. Approximately 70% of municipalities experienced less than a $2,000 increase or decrease in their overall cost.

22 Calls for Service Calls for Service costs represent costs related to reactive policing services that usually require a police officer s attendance. Municipalities will be billed for the actual number and type of reactive calls for service. A municipality pays a proportionate share of the total municipal reactive calls for service costs. The costs are based on time standards applied to their four-year average calls for service to determine their total weighted hours of calls for service TIME STANDARDS - 4 year average ( ) CATEGORY TOTAL TIME (HRS) CFS COUNT AVERAGE INCIDENT TIME (HRS) DRUG POSSESSION 90,631 14, DRUGS 271,768 7, OPERATIONAL 1,122, , OPERATIONAL 2 311, , OTHER CRIMINAL CODE VIOLATIONS (EXCLUDING TRAFFIC) 423,137 54, PROPERTY CRIME VIOLATIONS 1,189, , SECURITY DETAIL 16,175 2, STATUTES 518, , TRAFFIC 575, , VIOLENT CRIMINAL CODE 1,250,472 80, GRAND TOTAL 5,769,586 1,242,

23 Additional Costs Overtime: Municipalities are billed for overtime from occurrences in their geographic area and a portion of their detachment overtime not linked to a specific municipality, e.g. training and administrative duties. Overtime recoveries are limited to municipal detachment staff. Excludes overtime incurred for provincial obligations. Court Security: Municipalities that have a court in their jurisdiction are responsible for the provision, and cost of court security activities, under the Police Services Act. Municipalities that do not have a courthouse in their municipality are not charged for court security.

24 Prisoner Transportation: Additional Costs (cont d) The total cost of providing prisoner transportation across the province is determined based on the cost of the municipal FTEs providing the service and allocated to all municipalities on an equal per property basis. Accommodation and Cleaning: These charges do not apply to municipalities that provide accommodation or cleaning services for an OPP detachment. The municipal portion of the cost of provincially-owned detachment facilities is allocated to municipalities on an equal per property basis. Dedicated Enhancements: Section 10 contract municipalities may choose to have dedicated enhanced service (additional civilian or uniform staff/ftes). The positions would typically be contracted for a specific, dedicated purpose. Municipalities are responsible for the full cost of work provided to them by dedicated positions.

25 Year-End Adjustment Overtime, salary and benefits rates, court security, prisoner transportation, accommodations/cleaning and enhancement costs are estimated in the Annual Billing Statements issued each fall for the following year. Adjustments for costs that are reconciled after the year of service is complete, will be included as a prior-year adjustment in the next Annual Billing Statement issued. For example, the 2018 year-end adjustments will be included in the 2020 Annual Billing Statement.

26 $35.4M OTHER COSTS Allocated directly to municipalities based on contract arrangements and usage, i.e. Overtime, Court security, Prisoner transportation, Accommodation/cleaning and Enhancements. $150.7M CALLS FOR SERVICE (CFS) COST Charged to municipalities according to their usage (% of provincial CFS cost) BASE SERVICE COST Allocated among municipalities on an equal per property basis $ per property (2018) 2018 OPP Municipal Cost-Recovery

27 2018 Cost-Recovery Breakdown The cost for Base Services and Calls for Service is calculated by applying the actual salaries, benefits and Municipal Cost-Recovery Formula (support and equipment) to the applicable FTEs municipal recoveries 2,152 uniform FTEs and 191 civilian FTEs (excluding the Enhancements, Court Security, Prisoner transportation and Cleaning staff) 2018 Municipal Recoveries Amount Per Property Cost Category (in Million $) (%) ($) Base Services $ % $ Calls For Service $ % Overtime $ % Enhancement $ % Court Security $ % Prisoner Transport $ % Accommodation/Cleaning $ % Regulatory Discount -$ % Total $403.6 $355

28 OPP Municipal Policing Snapshot Historical Trends ( ) $401M $404M $393M $390M $395M $356 $354 $350 $354 $ Total Municipal Policing Cost Average Cost per Property Since the inception of the billing model in 2015, recoveries have increased by approximately 3.51% with an annualized increase of 0.8%.

29 OPP Municipal Billing Snapshot Item 2018 Estimate 2017 Estimate 2016 Reconciled 2015 Reconciled Total Municipal Cost-Recovery (Net of Discounts) $403.6M $401.0M $395.2M $389.8M Average Cost Per Property $ 355 $ 354 $ 350 $ 354 Total Municipal Uniform FTEs in Base/Calls for Service 2,152 2,166 2,191 2,237 Base Services / Calls for Service Split 57.4% Base Services / 42.6% Calls for Service 57.9% Base Services / 42.1% Calls for Service 58.7% Base Services / 41.3% Calls for Service 60.1% Base Services/ 39.9% Calls for Service Municipal Property Counts (MPAC) 1,136,933 1,133,771 1,128,014 1,101,961 (year 2016 count) (year 2015 count) (year 2014 count) (year 2012 count) Base Services Cost Per Property $ $ $ $ Calls for Service Four- year Average $ decrease cap $89.87 decrease cap $60.81 decrease cap $37.46 decrease cap Phase-in Caps Applied to Year over Year per Property Cost Variances $40 increase cap plus the cost growth amount of $7.08 $40 increase cap plus the cost growth amount of $6.98 $40 increase cap plus the cost growth amount of $8.75 $40 increase cap Municipalities with per property increase caps Municipal Phase-in Impact Municipalities with per property decrease caps

30 Helpful ONLINE Resources INTERNET

31 Other Helpful Resources Annual Billing Statement Webinar Organized for municipalities OPP polices and existing and aspiring Detachment Commanders Conducted in October each year Latest Webinar was recorded and uploaded on OPP Learn under the title Municipal Policing Annual Billing Information Session Municipal Policing Bureau staff (705)

32 QUESTIONS? us: Call us: (705) Follow us on

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