ANNUAL REPORT. Kansas One-Call is committed to serving its. membership and providing excellent notification

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1 ANNUAL REPORT Kansas One-Call is committed to serving its membership and providing excellent notification services for all excavators, promoting damage prevention, and protecting the public welfare.

2 No matter if the project is big or small! Don t make a judgment call! Know what s below... always... Call Before You Dig! 2

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4 Message to Members In today s society, technology has provided Kansas One-Call with enormous new opportunities to interact with excavators. Gone are the days when call centers just handled telephone calls. In fact, over the past 10 years, technology has enhanced operations to the point where many Executive Directors are justifiably wondering where the industry is headed. As Kansas One-Call continues to incorporate new technology, programs, and resources to better serve its members, we will continue to plan and manage with one simple, fundamental rule in mind: to get the right people and supporting resources into the right places at the right times. In our business environment and as the economy continues to struggle, those one-call centers with a solid ability to fund and deploy new technologies and resources will be in the best position to improve the services provided to its members and the excavating community. In 2005, Kansas One-Call started a program to update its road and street databases. A process that only a couple of one-call centers in the nation are doing. KOC and OCC staff have diligently been procuring and updating streets, roads, and parcels in every city and county that is available. Currently, Kansas One-Call has obtained digital files for 50 of the 105 counties, many that include land parcels and address data points. The results of this program? Let me draw your attention to a couple of charts in this Annual Report. Look at the ticket in vs. the ticket out ratios on page 7. Then, look at our growth in membership on page 8. With increased membership, the number of tickets sent to members should increase as well. Clearly, this is not the case. There can only be one reason for this reduction in the in vs. out ticket ratios and that is: with better street information, Kansas One-Call is providing it s members with higher quality locate requests. Requests that have a much higher probability of requiring a physical marking of the members underground facilities. Thank you for continuing to support our organization in the many ways that you do. I look forward to serving your needs and to continue to provide value to our members, our excavating community, and in keeping the citizens of Kansas safe. Sincerely yours, Tom Shimon Executive Director 4

5 The Dig Safely campaign has been adopted by Kansas One-Call and there are four important components to the message; 1.) Make the Call 2.) Wait the required amount of time. 3.) Respect the Marks. 4.) Excavate by Digging Safely. Web Page; check it out!! 5

6 Notices and Messages 2010 Incoming Outgoing Ratio January 21, ,278 1:4.70 February 24, ,987 1:4.73 March 42, ,881 1:4.67 April 47, ,008 1:4.76 May 41, ,391 1:4.71 June 45, ,636 1:4.68 July 43, ,075 1:4.60 August 45, ,578 1:4.62 September 45, ,425 1:4.62 October 43, ,159 1:4.59 November 36, ,095 1:4.54 December 29, ,447 1:4.52 Total 466,231 2,164,960 1:4.64 The system processed 466,231 incoming locate requests for 2010 which generated 2,164,960 outbound messages alerting members of planned and emergency excavations. This represented a 9.6% increase in incoming call volume over Total cost to operate the center was $1.35 per outbound ticket and $6.28 per inbound locate request. An increase of $0.00 on the inbound and a decrease of $.42 on the outbound. 6

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9 Prod/Exploration 8% RWD/RSD 23% Membership Percentages Sustaining 1% Communications 17% Electric 5% Gas/Pipelines 11% Municipalities 35% Membership by Category 9

10 Financial Review Statement of Earnings Revenue $2,791,178 $2,606,075 $2,647,519 Expense $2,852,407 $2,850,777 $2,928,596 Net $ -61,229 $ -244,702 $ -281,077 Outbound Ticket Volume vs. Income vs. Expenses Ticket Volume Income Expenses

11 Percentage of the Budget by Industry Category RWD/RSD, 3% Prod/Expl, 2% Muni's, 13% Gas/Pipelines, 24% Electric, 17% Comm, 41% 11

12 $1.60 $1.50 $1.40 Ticket Price $1.30 $1.20 $1.10 $1.00 $0.90 $ Budget Share by Industry Category $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $- 12

13 Balance Sheet Cash Basis December 31, 2010 Assets Current Assets Money Market Funds $ 79, Investments 432, Bonds/CD s/bond Funds 1,331, Total Current Assets $1,842, Fixed Assets Equipment $332, Accum Depr. - Equip (119,162.04) Total Fixed Assets $ 213, Total Assets $2,055, Liabilities and Members Equity Current Liabilities Total Current Liabilities $ Total Liabilities $ Members Equity Unrestricted Net Assets - Prior Year $2,336, Unrestricted Net Assets - Current Year $ -281, Total Members Equity $2,055, Total Liabilities and Members Equity $2,055,

14 Board of Directors President Vice-President Treasurer Secretary Member Member Member Member Member Member Member George Melling Kansas Gas Service Pat Shaffer Butler County RWD #5 Collie Roland Westar Energy Fred Taylor Midwest Energy Rex Meyer AT&T Jeff Cullison Northern Natural Gas Joe Williams Cox Communications Don Hellwig DS&O Electric Coop Jim Bradley City of Ottawa Dan Corpening Panhandle Eastern Pipeline Brent Murphy Kansas City Power & Light 14

15 Board of Directors Member Roy Rissky KDOT Committee s Public Relations / Marketing Harold Nelson Atmos Energy John Sjoholm Midwest Energy Bill Haislip Kansas Gas Service Max Pendergrass Public Relations Coordinator Kansas One-Call Mike Pfender Public Relations Coordinator Kansas One-Call Tom Shimon Executive Director Kansas One-Call System 15

16 Operating Committee Members Alan Prieb (Chair) CenturyLink Harold Nelson (V. Chair) Atmos Energy Lowell Marsh (Secretary) Twin Valley Telephone Gary Trear Panhandle Eastern Pamela Smeltzer Westar Sean Postlethwait Kansas Gas Service John Sjoholm Midwest Energy Vaughn Kirkland Kaw Valley Electric Coop Aaron Hickert BP America Production Greg Grippando OneOK NGL Pipeline Chuck Hoag Black Hills Energy Lora Quick Sedgwick Co. Electric Coop Joe Mills BP Alternative Energy Rebecca Barberousse BP Pipelines Steve Barron AT&T Richard Senst Northern Natural Gas 16

17 Operating Committee (continued) Members Advisory Members Scott Salisbury Conoco Phillips Richard Ubben Kinder Morgan Bill Haislip Kansas Gas Service Leo Haynos Kansas Corp. Commission Tom Shimon Kansas One-Call Dawn Jester One Call Concepts Max Pendergrass Kansas One-Call Mike Pfender Kansas One-Call Steve Priester Consolidate Utility Services Robert Curry Nowak Construction Robert Jackson Kansas Corp. Commission 17

18 No matter if the project is big or small! Don t make a judgment call! Know what s below... always... Call Before You Dig! 18

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