Date Hours Course Location Credits

Transcription

1 30 Jordan Lane,, CT Date Hours Course Location Credits June 19 June 19 June 20 June 20 June 21 June 21 June 26 June 26 June 27 July 10 July 11 July 11 July 17 July 17 July 19 July 19 11:40 am 11:40 am 11:40 am 3:30 pm Homeowners Insurance Cathy Antrim, CIC, ACSR, API THIRD CLASS OF 3 and DONE Workers Compensation Issues: Common Provisions & Rating Course Fee Member / Non-Member 8 P/C $110 / $160 Jerry Hargrove, J.D, CIC, CLU, ChFC, RHU 3 P/C Reinsurance Robert J. Brunell II, MBA 3 P/C $60 / $85 Health and Disability Insurance: Just the Facts Karin Klaassen, CLU, LUTCF 3 L/H Long Term Care Ron Lesieur, CLU, CIC 3 L/H $60 / $85 Street Level Ethics Chris Amrhein, AAI 3 LRE Contract Surety with Financial Analysis Ken Coco 4 P/C $60 / $85 Tricks to Fix: Closing Coverage Gaps in Home, Work and Auto Kevin Amrhein, CIC 3 P/C Flood Insurance Doug Platt 3 P/C-Flood $60 / $85 ACSR 6 Commercial Property Joe Blumberg 6 P/C $110 / $160 Personal Lines Pre-Licensing Course State Requirement Class Meets: July 11, 18, 25 and Aug. 1 $375 / $675 Property & Casualty Pre-Licensing Course Class Meets: July 11, 18, 25, Aug. 1, 8, 15, 21 and 29 Front Line Underwriting Cathy Antrim, CIC, ACSR, API Scary CGL Exclusions State Requirement Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS 3 P/C So You Made Some Money Now What? Financial Planning from Salary to Social Security Karin Klaassen, CLU, LUTCF $600 / $925 4 P/C $60 / $85 3 L/H Additional Insureds - The Quandary Robin Federici, CPCU, AAI, ARM, AINS, AIS, CPIW 3 P/C July 23 July 24 July 24 July 25 July 25 July 26 July 31 July 31 3:30 pm Your Agency Online: Communication Cure or E&O Plague? Chris Amrhein, AAI 3 P/C AAI 82C Specialized Commercial Lines 7 P/C Michelle Phelan, CPCU, ARM 1 LRE $175 / $215 Money in Retirement Accounts: Options, Problems and Opportunities 3 L/H Jerry Rhinehart, CIC, CLU, ChFC, RHU New Technologies, New Risks: Drones, Home and Ride-sharing 3 P/C Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS Street Level Ethics Chris Amrhein, AAI 3 LRE Laws, Regulations & Ethics in Insurance 4 LRE $60 / $85 E&O Loss Control Techniques 6 P/C $110 / $160 Commercial Property Claims that Cause Problems Terry Tadlock, CIC, CPCU, CRIS 3 P/C Edition date: Page 1 of 15

2 30 Jordan Lane,, CT Date Hours Course Location Credits Course Fee Member / Non-Member August 1 Innovations in Long-Term Care Funding with Life Insurance Jerry Rhinehart, CIC, CLU, ChFC, RHU 3 L/H August 2 Financial Planning Seminar 11:40 am Ron Lesieur, CLU, CIC 3 L/H $60 / $85 August 7 Green Insurance Fundamentals 11:40 am Bill Haggerty, CSCU, ARM 3 P/C $60 / $85 August 8 Contractors, Contractors, Contractors 3 P/C Catherine Trischan, CPCU, CRM< CIC, ARM, AU, AAI, CRIS, MLIS $65 / $95 August 9 Certificates of Insurance & Additional Insureds: Making Sense of It All 3 P/C Catherine Trischan, CPCU, CRM< CIC, ARM, AU, AAI, CRIS, $65 / $95 MLIS August 9 Health and Disability Insurance: Just the Facts Karin Klaassen, CLU, LUTCF 3 L/H August 14 Personal Auto Cathy Antrim, CIC, ACSR, API 8 P/C $110 / $160 August 16 ACSR #7 Commercial Liability Insurance 2:00 pm 5 P/C $85 / $105 August 16 Hope I Die Before I Get Old (Cause This Government Stuff Gonna Knock Me Cold!) Mastering Medicare & Social 3 L/H Security Chris Amrhein, AAI August 21 ACSR #11 Retirement Planning 11:40 am Ron Lesieur, CLU, CIC 3 L/H $85 / $105 August 21 2:00 pm Cyber Insurance: When Convenience Turns Catastrophic 5:00 pm Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS 3 P/C August 22 The new ISO PAP: A Look Backwards and a Look Forward Bill Wilson, CPCU, ARM, AIM, AAM and Chris Amrhein, AAI 3 P/C August 23 Travel Insurance-Definition, History & Public Awareness 11:40 am Judith A. Sutton and 3 P/C $60 / $85 August 28 11:40 am Life and Health Ethics Ron Lesieur, CLU, CIC 3 LRE $60 / $85 August 30 On Ethics, Data, Dilemmas and Knuckleheads Kevin Amrhein, CIC 3 LRE Sept. 5 Disability Insurance 3 L/H $60 / $85 Ron Lesieur, CLU, CIC 1 LRE Sept. 6 Ethics for Insurance Professionals 3 LRE $60 / $85 11:40 am Sept. 6 Catastrophe: The Coverage Expertise You ll Need When It Matters Most 3/ P/C $65/$95 Catherine Trischan, CPCI, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Sept. 6 Tricks to Fix: Closing the Coverage Gaps in Home, Work & Auto 3 P/C Kevin Amrhein, CIC Sept. 11 Misunderstood Coverages Personal Auto Cathy Antrim, CIC, ACSR, API 3 P/C 1 LRE $60 / $85 Sept. 11 Workers Compensation Issues: Common Provisions & Rating Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS 3 P/C Sept. 12 Life & Health Pre-Licensing Course Ron Lesieur, CLU, CIC Class Meets: Sept. 12, 19, 26, Oct. 3, 10 and 17 State Requirement $575 / $875 Sept. 13 AAI 83B - Insurance Production Environment, Agency/ Company Relations Frank Pearson, CPCU, CIC, AIS and Edition date: Page 2 of 15 8 P/C $175 / $215

3 30 Jordan Lane,, CT Date Hours Course Location Credits Sept. 13 Sept. 13 Sept. 18 Sept. 18 Sept. 18 Sept. 18 Sept. 25 Sept. 27 Sept. 27 Oct.2 Oct. 2 Oct. 10 Oct. 10 Oct. 11 Oct. 11 1:30 pm 3:20 pm 11:40 am 2:00 pm 11:40 am Course Fee Member / Non-Member So You Made Some Money Now What? Financial Planning from Salary to Social Security 3 L/H Karin Klaassen, CLU, LUTCF Street Level Ethics Chris Amrhein, AAI 3 LRE Laws, Regulations & Ethics in Insurance 4 LRE $60 / $85 Laws, Regulations & Ethics in Insurance with ACSR #5 Professional Development & Account Management Money in Retirement Accounts: Options, Problems and Opportunities Jerry Rhinehart, CIC, CLU, CHFC, RHU 4 LRE 2 P/C $130 / $180 3 L/H $65/$95 The Things Kids Get Us Into Kym Martell, CRM, CIC, CRIS, AAI 3 P/C $65/$95 Flood Insurance Doug Platt 3 P/C-Flood $60 / $85 ACSR 8 Commercial Auto Joe Blumberg 5 P/C $85 / $105 Your Agency Online: Communication Cure or E&O Plague? Chris Amrhein, AAI 3 P/C Personal Lines Pre-Licensing Course State $375 / $675 Requirement Class Meets: October 2, 9, 16 and 23 Property & Casualty Pre-Licensing Course Class Meets: October 2, 9, 16, 23, 30, Nov. 6, 13 and 20 Innovations in Long-Term Care Funding with Life Insurance Jerry Rhinehart, CIC, CLU, ChFC, RHU Health and Disability Insurance: Just the Facts Karin Klaassen, CLU, LUTCF Ethics & Insurance Fraud Hope I Die Before I Get Old (Cause This Government Stuff Gonna Knock Me Cold!) Mastering Medicare and Social Security Chris Amrhein, AAI State Requirement $600 / $925 3 L/H $65/$95 3 L/H $65/$95 3 LRE $60 / $85 3/L/H $65/$95 Oct. 17 Oct. 17 Oct. 18 Oct. 24 3:30 pm E&O Loss Control Techniques Christopher Weldon, Esq. & James Keidel, Esq. Country Club 76 Country Club Lane 6 P/C $110 / $160 Scary CGL Exclusions Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICSS, LICS 3 P/C $65/$95 AAI 83C Agency Financial Management Frank Pearson, CPCU, CIC, AIS and Life Insurance Basics Ron Lesieur, CLU, CIC 8 P/C $175 / $215 4 L/H $60 / $85 Oct. 24 Oct. 25 3:30 pm New Technologies, New Risks: Drones, Home & Ride-Sharing Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS ACSR #9 Commercial Lines Related Coverages 3 P/C $65/$95 6 P/C $130 / $180 Edition date: Page 3 of 15

4 30 Jordan Lane,, CT Date Hours Course Location Credits Course Fee Member / Non-Member Oct. 25 2:00 pm 5:00 pm On Ethics, Data, Dilemmas and Knuckleheads Kevin, Amrhein, CIC 3 LRE $65/$95 Oct. 30 Oct. 31 Nov. 1 Nov. 1 2:00 pm 5:00 pm 11:40 am 1:00pm 3:40 pm Current Trends & Changes: The Homeowner and Auto Marketplace Kym Martell, CRM, CIC, CRIS, AAI ACSR 12 - Disability & Health Insurance Ron Lesieur, CLU, CIC Commercial Auto Bill Haggerty, CPCU, ARM Supplemental Coverages Bill Haggerty, CPCU, ARM 3 P/C $65/$95 4 L/H $60/ $85 3 P/C $60 / $85 3 P/C $60 / $85 Nov. 1 Nov. 7 Nov. 8 Nov. 13 Nov. 14 Nov. 14 Nov. 15 Nov. 15 Nov. 15 Nov. 20 Nov. 27 Nov. 29 8:00 am 2:00 pm 3:30 pm Money in Retirement Accounts: Options, Problems and Opportunities Jerry Rhinehart, CIC, CLU, ChFC, RHU Hope I Die Before I Get Old (Cause this Government Stuff Gonna Knock Me Cold!) Mastering Medicare and Social Security Chris Amrhein, AAI IIAC MID-YEAR CONVENTION Cyber Insurance: When Convenience Turns Catastrophic Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS< LICS Front Line Underwriting Cathy Antrim, CIC, ACSR, API Certificates of Insurance & Additional Insureds: Making Sense of It All Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS AAI 82B Commercial Lines Frank Pearson, CPCU, CIC, AIS and Additional Insureds- The Quandary Robin Federici, CPCI, AAI, ARM, AINS, AIS, CPIW Contractors, Contractors, Contractors Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Retirement Planning Ron Lesieur, CLU, CIC Business Life Insurance and Retirement Planning Ron Lesieur, CLU, CIC Commercial Liability Coverage Gaps & How to Fill Them Barbara C. Spear, CIC 3 L/H $60 / $95 3 L/H $65/$95 Aqua Turf Club, Plantsville, CT 3 LRE $95 / $155 3 P/C $65/$95 4 P/C $60 / $85 3 P/C $65/$95 7 P/C 1 LRE 3 P/C 3 P/C 3 L/H 6 L/H 2 LRE 6 P/C $175 / $215 $65/$95 $65/$95 $60 / $85 $110 / $160 $110 / $160 Nov. 29 Dec. 4 Dec. 4 Dec. 6 Dec. 11 Dec. 11 Dec. 12 2:00 pm 5:00 pm 11:40 pm 3:30 pm 11:40 am On Ethics, Data, Dilemmas and Knuckleheads $65/$95 3 LRE Chris Amrhein, CIC Medicare & Social Security Ron Lesieur, CLU, CIC 3 L/H $60 / $85 Health and Disability Insurance: Just the Facts 3 L/H $65/$95 Karin Klaassen, CLU, LUTCF ACSR #4 Agency Errors & Omissions 6 P/C $130 / $180 Law and Ethics Seminar 3 LRE $60 / $85 The Things Kids Get Us Into 3 P/C Kym Martell, CRM, CIC, CRIS, AAI $65/$95 Innovations in Long-Term Care Funding with Life Insurance Jerry Rhinehart, CIC, CLU, ChFC, RHU 3 L/H $65/$95 Edition date: Page 4 of 15

5 30 Jordan Lane,, CT Date Hours Course Location Credits Dec. 12 Dec. 13 Dec. 18 2:00 pm 5:00 pm 2;00 pm 5:00 pm Catastrophe: The Coverage Expertise You ll Need When It Matters Most Catherine Trischan, CPCI, CRM, CIC, ARM, AU, AAI, CRIS, MLIS Street Level Ethics Chris Amrhein, AAI Tricks to Fix: Closing Coverage Gaps in Home, Work and Auto Kevin Amrhein, CIC Course Fee Member / Non-Member 3/ P/C $65/$95 Additional classes will be posted as they are scheduled P / C = Property & Casualty L / H = L/H LRE = Laws, Regulations and Ethics CONNECTICUT CONTINUING EDUCATION REQUIREMENTS All resident agents are subject to continuing education for every line of authority. 3 LRE 3 P/C $65/$95 $65/$95 The Connecticut Insurance Department has an extensive website ( offering information on licensing, forms, statutes, regulations (proposed and finalized) Please take advantage of this web site for valuable information. Transcripts can be obtained by accessing Once on the website, select Look Up Education Courses / Credits located under Quick Start for Agents & Agencies. This will bring you to an Inquiries page. Select Continuing Education Transcript Inquiry. Select Connecticut from the drop-down menu. Enter your license number and last name and click submit. You will now be able to view and print your transcript. Please note that transcripts are only accessible using producer license numbers. Flood Insurance Course Requirement Newly licensed agents are required to complete a flood program course during their first compliance period. Edition date: Page 5 of 15

6 30 Jordan Lane,, CT AAI 82-B Commercial Lines November 15, 2018 ; Instructor Frank Pearson, CPCU, CIC, AIS and Course is one of nine segments required for the AAI designation. Program is recommended for all insurance production Personnel in any distribution system. It is particularly recommended for those individuals who deal directly with the insurance buying public. Program is designed to acquaint the producer, account executive or customer service representatives with the major coverage s, which generate 90% of most agency s premium volume. Recommended also for those who supervise producer or field representatives and for non-production employees who wish to begin careers in production or who have direct contact with clients. This program is for th e advanced P&C individual and entails a commitment with substantial homework that will prepare the candidate for the National Exam. AAI 82-B Commercial Lines includes Commercial Crime, Businessowners and Farm Insurance. Workers Compensation and various other miscellaneous commercial coverages including business life insurance. Class Fee: $175 Members / Associate Members $215 Non-Members (#52198) 7 PC / 1 LRE CE Credits (8) AAI 82-C Specialized Commercial Lines July 24, Instructor Michelle Phelan, CPCU, ARM Course is one of nine segments required for the AAI designation. Program is recommended for all insurance production Personnel in any distribution system. It is particularly recommended for those individuals who deal directly with the insurance buying public. Program is designed to acquaint the producer, account executive or customer service representatives with the major coverage s, which generate 90% of most agency s premium volume. Recommended also for those who supervise producer or field representatives and for non-production employees who wish to begin careers in production or who have direct contact with clients. This program is for the advanced P&C individual and entails a commitment with substantial homework that will prepare the candidate for the National Exam. AAI 82-C Specialized Commercial Lines will include specialized property coverages, commercial umbrella, ocean marine and commercial aviation coverages. Additionally, the various types of surety bonds will be examined for proper use and coverages provided. Class Fee: $175 Members / Associate Members $215 Non-Members (#52199) 7 PC / 1 LRE CE Credits (8) AAI 83-B Insurance Production Environment, Agency / Company Relations September 13, 2018 Wetherfield Instructor Frank Pearson, CPCU, CIC, AIS and Course is one of nine segments required for the AAI designation. Program is recommended for all insurance production Personnel in any distribution system. It is particularly recommended for those individuals who deal directly with the insurance buying public. Program is designed to acquaint the producer, account executive or customer service representatives with the major coverage s, which generate 90% of most agency s premium volume. Recommended also for those who supervise producer or field representatives and for non-production employees who wish to begin careers in production or who have direct contact with clients. This program is for th e advanced P&C individual and entails a commitment with substantial homework that will prepare the candidate for the National Exam. AAI 83-B Agency / Company Relations will provide a closer look at the relationship between producer and insurer, ways of developing the public image of your agency and how to handle agency growth and customer communications. You will also discover the world of market segmentation and target marketing. Class Fee: $175 Members / Associate Members $215 Non-Members (#56306) 8 PC CE Credits (8) AAI 83-C Agency Financial Management October 18, Instructor- Frank Pearson, CPCU, CIC, AIS and Course is one of nine segments required for the AAI designation. Program is recommended for all insurance production Personnel in any distribution system. It is particularly recommended for those individuals who deal directly with the insurance buying public. Program is designed to acquaint the producer, account executive or customer service representatives with the major coverage s, which generate 90% of most agency s premium volume. Recommended also for those who supervise producer or field representatives and for non-production employees who wish to begin careers in production or who have direct contact with clients. This program is for th e advanced P&C individual and entails a commitment with substantial homework that will prepare the candidate for the National Exam. AAI 83-C covers the ins and outs of agency management as it relates to automation, client services, financial management and the producer s legan and ethical responsibilities. Class Fee: $175 Members / Associate Members $215 Non-Members (#56307) 8 PC CE Credits (8) ACSR #4 Agency Errors & Omissions December 6, Instructor * Note the ACSR #4 course no longer qualifies agents insured through Swiss RE for E&O Loss Control credit.* Support your agency s profitability by accurately identifying and assessing errors and omissions risks. Topics that will be covered are Defining agency E&O basics; Handling new business to minimize agency E&O; Handling existing business to control agency E&O; and Servicing business to avoid E&O losses. Course is one of the two core modules required for Personal Lines, Commercial Lines and/or Life & Health ACSR designation. An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $130 Members / Associate Members $180 Non-Members (#107032) 6 PC CE Credits (6) Edition date: Page 6 of 15

7 30 Jordan Lane,, CT ACSR #6 Commercial Property Insurance July 10, 2018 Instructor Joe Blumberg, CPCU Gain the confidence to accurately and efficiently identify and assess commercial loss exposures. Topics that will be covered are Introduction to Commercial Property; Causes of Loss and Coverage Forms; Business Income Insurance; and Flood Insurance. Course is one of six modules required to obtain the Commercial Lines ACSR designation. An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $130 Members / Associate Members $180 Non-Members (#107034) 6 PC CE Credits (6) ACSR #7 Commercial Liability Insurance August 16, Instructor Increase customer satisfaction with your enhanced ability to recommend coverages that properly protect business owners from liability loss exposures. Topics that will be covered are Liability Loss Exposures and Legal Liability; Commercial General Liability Insurance, Part I and Part II; Commercial Liability Endorsements, Rating, and Other Liability Forms; and Miscellaneous Commercial Liability Insurance. Course is one of six modules required to obtain the Commercial Lines ACSR designation. An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $85 Members / Associate Members $105 Non-Members (#107041) 5 PC CE Credits (5) ACSR #8 Commercial Automobile Insurance September 27, 1018 Instructor Joe Blumberg, CPCU Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect business owners from commercial auto loss exposures. Topics that will be covered are Commercial Auto Loss Exposures and the Business Auto Coverage Form; Business Auto Coverage Endorsements and Rating; and Garage and Motor Carrier Coverage. Course is one of six modules required to obtain the Commercial Lines ACSR designation. An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $85 Members / Associate Members $105 Non-Members (#107042) 5 PC CE Credits (5) ACSR #9 Commercial Lines Related Coverages October 25, Instructor Increase value to your agency and producers with a strong understanding of commercial lines coverages. Topics that will be covered are Workers Compensation and Employers Liability Insurance; Business Owner s Policies; Commercial Crime Insurance; Surety Bonds; and Marine Coverage, Commercial Excess and Umbrella Liability. Course is one of six modules required to obtain the Commercial Lines ACSR designation An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $130 Members / Associate Members $180 Non-Members (#107043) 6 PC (6) ACSR #11 Retirement Planning August 21, 2018 (AM) Improve the customer experience with your enhanced ability to identify retirement plans specific to an individual s needs. Topics that will be covered are Planning for retirement and understanding the retirement loss exposure; Types of retirement plans; and The United States Social Security Program. Course is one of five modules required to obtain the Life Insurance ACSR designation. An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $85 Members / Associate Members $105 Non-Members (#107059) 3 LH CE Credits (3) ACSR #12 Disability & Health Insurance October 31, Add value to your agency by learning to confidently recommend disability and health coverages that meet an individual s specific planning needs. Topics that will be covered are Recommending disability and health insurance and understanding their loss exposures; Types of disability income insurance; Nongovernment healthcare programs; Government healthcare programs; and Long-term care coverage. Course is one of five modules required to obtain the Life & Health ACSR designation. An exam will be administered at the end of the class to those students working toward their ACSR designation. Class Fee: $85 Members / Associate Members $105 Non-Members (#107060) 4 LH CE Credits (4) Edition date: Page 7 of 15

8 30 Jordan Lane,, CT : Additional Insureds The Quandary - July 19, 2018, 1:00 / November 15, 2018 Instructor: Robin Federici, CPCU, AAI, ARM, AINS, AIS, CPIW This course addresses the seemingly endless challenges posed to agents in the world of Additional Insureds. We will discuss basic policy coverage for the exposure and how applicable endorsements amend the coverage. Policies reviewed in this course include the Commercial General Liability policy (CGL), Business Auto policy (BAP), Workers Compensation (WC) and Umbrella Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112517) 3 PC CE Credits (3) Business Life Insurance and Retirement Benefit Planning November 27, Course is designed to review changes and to outline what agencies need to be doing with regard to Business Life & Retirement Benefit Planning. Is intended for agents whose primary activity is outside of this area. Various issues, including Ethical issues, will be reviewed. The key points of Buy-Sell Agreements, Deferred Compensations, Key Employee Life, Split Dollar, and Executive Bonus Plans will also be covered. Class Fee: $110 Members / Associate Members $160 Non-Members (#30607) 6 LH & 2 LRE CE Credits (8) : Catastrophe: The Coverage Expertise You ll Need When It Matters Most September , December 12, 2018 Instructor Catherine Trischan, CPCU, CRM, CIC< ARM, AU, AAI, CRIS, MLIS Nothing makes us more aware of the gaps that can exist in personal and commercial coverage than a catastropeh. We will discuss some of the direct damage and loss of use issues faced by individuals and businesses before, during and after natural disasters such as storms and earthquakes. We will look at coverage forms commonly written and how they may respond to claims presented after such disasters. Lastly, we will briefly explore some liability insurance issues that can come into play in a catasrophe, whether the catastrophe is a natural one or one that is man-made. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112989) 3 PC CE Credits (3) : Certificates of Insurance & Additional Insureds: Making Sense of It All -August 9, 2018, / November 14, 2018 Instructor Catherine Trischan, CPCU, CRM, CIC< ARM, AU, AAI, CRIS, MLIS Certificate of Insurance and Additional Insureds endorsements cause many problmes for insurance agents trying to help commercial clients. We will revew the things to consider before issuing a certificate and discuss ways to avoid some of the common problems and errors. We will discuss Additional Insureds, reviewing some of the most commonly used Additional Insured endorsments. Lastly, we will look at requests frequently made of agents and discuss why some of these can create problems. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112988) 3 PC CE Credits (3) Commercial Auto November 1, 2018 (AM) Instructor Bill Haggerty, CPCU, ARM This course will take a look at the Auto exposures on both Property and General Liability Insurance policies, as well as taking a closer look at underwriting information, driver exposures and vehicles as well as auto factors. It will also take a look at related coverages and endorsements. Class Fee: $60 Members / Associate Members $85 Non-Members (#109027) 3 PC CE Credits (3) Commercial Liability Coverage Gaps and How to Fill Them November 29, Instructor Barbara Spear,CIC Errors and omissions by an insurance producer can be extremely costly and damaging to the producer s professional reputation. This course is designed to help insurance agents and brokers prevent many types of errors and omissions involving commercial liability insurance. The verb prevent is used here in the risk management sense. Loss prevention seeks to reduce the frequency or likelihood of claims. Complete avoidance is impossible. An agent or broker who has handled everything properly, following every guideline within this course, may still be sued for some alleged error or omission. However, the producer who successfully completes this course is less likely to be charged with an error or omission and will probably be better able to defend himself or herself against these allegations. Class Fee: $60 Members / Associate Members $85 Non-Members (112342) 6 PC CE Credits (6) Edition date: Page 8 of 15

9 30 Jordan Lane,, CT : Commercial Property Claims that Cause Problems July 31, :00 / October 17, 2018 Instructor: Terry Tadlock, CIC, CPCU, CRIS Through a variety of claim scenarios, this course dives into the meticulous nature of commercial property insurance. Complicated definitions, vacancy provisions, debris removal coverage, real and personal property lease terms and compliance, leasehold interest, business income and other issues make an appearance in this course. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112518) 3 PC CE Credits (3) Contract Surety with Financial Analysis June 26, (AM) Instructor Ken Coco The objective of this seminar is to make the attendees aware of the bond process and marketplace. There is no reason to be intimidated by the word Bond any longer! This course highlights the underwriting information required, the reasons for the need of this information, what the information says about accounts and the analysis of a Financial Statement. It will cover contract, Bond Forms and culminate with a case study. Agents who attend will leave with a better understanding of Bonding and Financial Statements, which should enable them to compete for this business. Class Fee: $60 Members / Associate Members $85 Non-Members (#29035) 4 PC CE Credits (4) : Contractors, Contractors, Contractors August 8, 2018, / November 15, 2018, Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS This course examines a variety of inland marine exposures faced by contractors and the policies available to cover those exposures. We will discuss builders risk coverage, installment floaters and contractors equipment policies. For each topic, we will discuss the coverage afforded by commonly used forms and some of the exclusions to watch out for. We will then discuss certain features of the Commercial General Liability policy and endorsements that are sometimes added. We will focus on the effect these features and endorsements have on a contractor s insurance program. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112987) 3 PC CE Credits (3) : Current Trends & Changes: The Homeowner and Auto Marketplace October 30, 2018, 2:00 pm 5:00 pm Instructor: Kym Martell, CRM, CIC, CRIS, AAI For both the personal and commercial lines agent, this course reviews current trends and coverage issues in the Homeowners and Auto Marketplace. The course will review what happens when clients decide to become a driver for a ride sharing company. (Transportation Network Company) TNC or a host facility for a home sharing company, such as Airbnb and the introduction of self-driving vehicles. We will review some of the coverage in both the personal automobile and homeowner coverage forms as it relates to the new trend of sharing and gaps and typical exclusions. We will review and explore some of the specialty coverages. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112512) 3 PC CE Credits (3) : Cyber Insurance: When Convenience Turns Catastrophic August 21, :00 5:00 pm / November 13, Instructor: Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS The conveniences afforded by technology today were unfathomable just a few years ago. Unfortunately, cyber criminals seem to be at the top of the evolutionary chain as evidenced by their ability to constantly reinvent schemes to exploit the latest technologies for personal gain (if only these scumbags would use their talents for good!) In their efforts to keep up with these criminals and protect individuals and businesses from financial devastation, insurance companies are constantly evolving their Cyber insurance policies. This course reviews several of the latest updates to the standard Cyber insurance policy form created by ISO. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112586) 3 PC CE Credits (3) Disability Insurance September 5, 2018 (AM) This workshop will cover the changes in Disability Insurance and outline what agencies need to be doing with regard to Disability Insurance. Disability principles will be reviewed along with the different types of policies and contract provisions. Workshop will also cover who needs disability insurance, business disability insurance needs, social security disability benefits and the taxation of disability benefits. Class Fee: $60 Members / Associate Members $85 Non-Members (#36561) 3 LH & 1 LRE CE Credits (4) Edition date: Page 9 of 15

10 30 Jordan Lane,, CT Errors & Omissions Loss Control Techniques October 17, Country Club Instructor Christopher Weldon, Esq. and James Keidel, Esq. July 31, 2018 ; Instructor This 6 CE hour course will cover the following topics: understanding agents duties; E&O claim 360 view; reporting of claims; agency procedures, agency defenses documentation, risk assessment questionnaires and coverage checklists; E&O consideration of agency operations, E&O issues with Certificates of Insurance; limiting exposure for data breaches; E&O exposures when using social media; and minimizing exposures from Excess & Surplus lines perspectives. Course is approved to provide premium credit to agency s having their E&O coverage through IAS with Swiss Re or Fireman s Fund provided there is the correct number of agency attendees. Class Fee: $110 Members / Associate Members $160 Non-Members (#107096) 6 PC CE Credits (6) Ethics and Insurance Fraud October 11, 2018 (AM) Instructor How the Public sees us! This 3 hour CE seminar will review Ethics as it relates to the Insurance Industry and will incorporate current issues that excite the media and the public. The history of ethics will be reviewed and we will discuss why the insurance industry is perceived to be a violator of ethical standards. Fraud in the Insurance industry will be discussed, including the types and costs of fraudulent claims, and steps the industry and state regulators are taking to uncover and prosecute those who commit insurance fraud. Class Fee: $60 Members / Associate Members $85 Non-Members (#58020) 3 LRE CE Credits (3) Ethics for Insurance Professionals September 6, 2018 (AM) Instructor In this three hour seminar, attendees will review ethical practices relating to the Connecticut Insurance Law, and State Regulations; explore in depth an agent s legal obligations as well as professional obligations to the insurance company, to customers and to the public; in the final section of the seminar, attendees will be given an opportunity to use their ethical training with several case studies. Class Fee: $60 Members / Associate Members $85 Non-Members (#104698) 3 LRE CE Credits (3) Financial Planning August 2, 2018 In this workshop, we will be reviewing changes to the laws and outline what agencies need to be doing with regard to Financial and Retirement Planning for you and your clients. This seminar will focus on ways to review and develop background information to assist agents in selling retirement plans, review employee enrollment approaches and help you understand why agents need to avoid providing investment advice. Detailed information and procedures will be reviewed to allow agents to determine if they wish to market these products and appropriate approaches to ensure that their clients receive the best provisions based on their situation. Class Fee: $60 Members / Associate Members $85 Non-Members (#40770) 3 LH CE Credits (3) Flood Insurance June 27, 2018 (AM) ; September 25, 2018 (AM); November 28, 2018 (AM) Instructor Doug Platt This program will cover recent changes within the NFIP, the three STANDARD policy forms and elevation certificates. The Top 10 Facts for agents will be reviewed along with the Write-Your-Own Program, Community Participation, and Preferred Risk Policy. Local rating examples will be given. Marketing, Commissions and E & O Exposures will also be discussed. Class Fee: $60 Members / Associate Members $85 Non-Members (#100556) 3 PC CE Credits (3) Front Line Underwriting July 17, 2018 (AM) ; November 14, 2018 (AM) Instructor Cathy Antrim, CIC, ACSR, API This course will help new and seasoned agents and account representatives understand why Front Line Underwriting is important, the logic in insurance and the questions that need to be asked and answered when underwriting personal lines policies. The use of the internet as back-up verification in the underwriting process will also be covered. Class Fee: $60 Members / Associate Members $85 Non-Members (#111339) 4 PC CE Credits (4) Green Insurance Fundamentals August 7, 2018 (AM) Instructor Bill Haggerty, CPCU, ARM Explore what constitutes Green Insurance including green building methods, the risks associated with Green Coverage, the organizations and rating systems, Endorsements, Examples and the scope of coverages. Class Fee: $60 Members / Associate Members $85 Non-Members (#109028) 3 PC CE Credits (3) Edition date: Page 10 of 15

11 30 Jordan Lane,, CT : Health and Disability Insurance: Just the Facts June 20, 2018, 9:00 / August 9, 2018, 1:00 4:00pm / October 10, 2018, - / December 4, 2018, Instructor: Karin Klaassen, CLU, LUTCF To teach insurance professionals about the current state of the ever-changing landscape of health and disability insurance. Consumers are constantly pounded with information- sometimes true, sometimes not- regarding health and disability insurance products and how they function. This course is designed to help us insurance professionals separate fact from fiction and act as a trusted adviser to insureds who often have little or no understanding of these insurance products. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112585) 3 LH CE Credits (3) Homeowner Insurance June 19, Instructor Cathy Antrim, CIC, ACSR, API This program will examine homeowners contracts. Students will become familiar with laws governing home ownership, plus the policy coverages, terms, conditions and exclusions. The program will also examine the homeowner applications, eligibility and policy structure, insurance to value requirements, and special endorsements. Class Fee: $110 Members / Associate Members $160 Non-Members (#28087) 8 PC CE Credits (8) : Hope I Die Before I Get Old (Cause this Government Stuff Gonna Knock Me Cold!) Mastering Medicare and Social Security June 14, 2018, 1:00 / August 16, 2018, 1:00 / October 11, 2018, / November 7, 2018, - Instructor: Chris Amrhein, AAI Far too many retirees, upon reaching the time of life when they are looking forward to (or at least relieved to have available) these governmental security blankets, find themselves assaulted by complicated eligibility rules, complex coverages, and a myriad of often confusing options. Add in seemingly conflicting advice from experts, retiree associations and flat-out scam artists, and instead of comfort and security older folks often find fear and confusion. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112521) 3 LH CE Credits (3) IIAC MID-YEAR CONVENTION November 5, Aqua Turf Club, Plantsville Exhibit Hall Open 8:00 AM 9:15 AM and 12:00 PM 2:00 PM Morning Business Session 9:15 AM 12:00 PM (3 LRE Credits) Lunch 1:00 PM 2:00 PM (included in fee) Join other industry professionals for a day that includes vendor services and insurance products information along with information on current legislative issues facing our industry. A complete program will be posted prior to the convention. Convention Fee: $95 Members / Associate Members $155 Non-Members (#TBA) 3 LRE CE Credits (3) : Innovations in Long-Term Care Funding with Life Insurance June 12, 2018, 9:00 - / August 1, 2018, 9:00 / October 10, 2018, 12:00 PM / December 12, 2018, Instructor: Jerry Rhinehart, CIC, CLU, ChFC, RHU This program will review the family dilemma faced by so many the long-term care, and associated financial and emotional issues needed by a person when they encounter a serious medical issue. When attention is needed, the options are limited as to where the care can be rendered their personal residence (or a residence of another), an Assisted Care Living facility, or a Skilled Nursing Facility. The cost, advantages and potential problems concerning each site for care will be reviewed. The cost of such care can only be borne in one of three options: personal funds, some governmental entity, or specific insurance. This program will review the qualification rules, and care provided by Medicare and Medicaid. It will review the coverage and provisions of Long-Term Insurance policies that have been available the last 40+ years. The program will conclude with the recent innovations that have emerged in the last few years regarding Living Benefits Riders (or policy provisions) that allow certain insurance contracts to provided advances against the death benefit to fund for the Long-Term Care dilemma. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112511) 3 LH CE Credits (3) Insurance Regulations - Connecticut June 13, 2018 (AM) Instructor This is a 3 CE hour seminar intended to help attendees keep current in the Connecticut laws and regulations that relate to insurance producers. A review of the powers and duties of the Insurance Commissioner. Also presented will be specific unfair practices; statutes relating to Auto and Workers Compensation; and miscellaneous regulations that apply to all lines of insurance (service fees, controlled business, insurance fraud, cancellation and nonrenewal notices). Producer licensing rules will be discussed including maintenance and duration requirements. Class Fee: $60 Members / Associate Members $85 Non-Members (#19738) 3 LRE CE Credits (3) Edition date: Page 11 of 15

12 30 Jordan Lane,, CT Law and Ethics Seminar December 11, 2018 (AM) Instructor This 3 CE hour course will address the agent s duties to the carrier using case scenarios of clients who wish to ignore the reporting requirements of the conditions section of P&C policies. Various complaints involving discrimination, audits, underwriting guidelines and unfair claims practices and how the producer can handle these with consistency and fairness will also be covered. Real life case studies will be utilized to show how the courts interpret policy ambiguity with respect to policy definitions, late prejudice of claims reporting and bad faith actions. Class Fee: $60 Members / Associate Members $85 Non-Members (#106994) 3 LRE CE Credits (3) Laws, Regulations and Ethics In Insurance July 26, 2018 (AM) ; September 18, 2018 (AM); Instructor This is a four hour seminar on Connecticut Insurance Laws, Regulations and Ethics. Course will review the important laws and regulations that relate to insurance producers along with the unfair practices statute and miscellaneous statutes relating to insurance. Attendees will view the cost, history and damage that Insurance Fraud plays in our industry. The various ways that fraud can appear in our business will be explained and things that insurance producers can do to uncover it and discourage it at the source. Actions currently being taken by carriers and state authorities will be presented, plus how and where to report fraud activities. Class Fee: $60 Members / Associate Members $85 Non-Members (#101598) 4 LRE CE Credits (4) Life & Health Ethics August 28, (AM) This three hour seminar will review ethical practices relating to the Connecticut Insurance Law and State Regulations. Issues involving state and federal courts will be included. Duties and responsibilities to the insurance company by the agent will be explained. The seminar also will review the ethical responsibilities the agent must provide to the customer and the public. Attendees will be given an opportunity to use their ethical training in several case studies. Class Fee: $60 Members / Associate Members $85 Non-Members (#101530) 3 LRE CE Credits (3) Life Insurance Basics October 24, (AM) This workshop will review changes in Life Insurance and outline what agencies need to be doing with regard to coverage. Life Insurance Principles and the elements of the Life Insurance transaction will be reviewed. Other items to be covered are planning for income needs; determining the amount of personal life insurance; field underwriting; risk classification; policy provisions, options and riders; and business uses of Life Insurance. Class Fee: $60 Members / Associate Members $85 Non-Members (#101396) 4 LH CE Credits (4) Life & Health Pre-Licensing Class Start Date: September 12, Instructors Ron Lesieur, CLU, CIC; The Life & Health Study System has been developed for agency and company personnel who are looking for an efficient, comprehensive method of study designed solely with the licensing exam in mind. This program combines the FREEDOM OF HOMESTUDY with the reinforcement of discussion in the classroom setting and the hands-on knowledge of our experienced instructors for a first time pass rate of over 90%. The course will cover the Basics of Health Insurance, Different types of Life Insurance and Health Insurance Policies, and Connecticut State Law. Fee includes (provided all requirements are fulfilled): All study materials and quizzes, Certificate of completion required by the Connection Insurance Department and Pre-Registration for License Exam. (Six classes are mandatory.) IIAC will allow students to retake pre-licensing courses free of charge for up to one-year from date of completion. If course manual changes during this time, student will be responsible for cost of an updated manual. Class Fee: $575 Members / Associate Members $875 Non-Members LICENSING Long Term Care June 21, 2018 Instructors Ron Lesieur, CLU, CIC Course will review the changes in Long Term Care (LTC) and outline what agencies need to be doing with regard to LTC. Elements of LTC insurance, Medicare and Medicaid benefits, Connecticut Partnership Plan and Field Underwriting will all be reviewed. Program will answer the following questions: What is LTC? What are the costs associated with LTC? Who needs LTC insurance? And Where will the money come from? Class Fee: $60 Members / Associate Members $85 Non-Members (#20760) 3 LH CE Credits (3) Medicare and Social Security December 4, 2018 (AM) Course will address what is Medicare and who is covered under the program. Students will gain an in-depth knowledge of Coverage A and Coverage B. Along with the Medicare Prescription Coverage D. Program will provide a comparison among the different plans available in the State of Connecticut. The social security portion of the course will address coverage under OASDI, insured status, benefits, taxation of benefits, loss of benefits due to excess earnings and filing for benefits. Class Fee: $60 Members / Associate Members $85 Non-Members (#110062) 3 LH CE Credits (3) Edition date: Page 12 of 15

13 30 Jordan Lane,, CT Misunderstood Coverages Personal Auto September 11, 2018 (AM) Instructor Cathy Antrim, CIC, ACSR, API During this class, the agent will gain a deeper understanding of Personal Lines Coverages that are frequently misunderstood. A close review of the Personal Auto policy, CT UM coverage requirements and Drive Other Car and other endorsements will be discussed. Class Fee: $60 Members / Associate Members $85 Non-Members (#35470) 3PC 1 LRE CE Credits (4) : Money in Retirement Accounts Options, Problems & Opportunities July 24, 2018, 9:00 / Sept. 18, :00 / November 1, 2018, 2:00 pm-5:00 pm Instructor: Jerry Rhinehart, CIC, CLU, ChFC, RHU This course discusses the Retirement Dilemma by providing an overview of the normal retirement funding instruments and the risks associated with each. This course includes a review of the tax implications of the various retirement plans both Qualified and Non-Qualified, and a discussion concerning the diversification and personal liability issues surrounding various Qualified and Non-Qualified retirement accounts. The course will assist in understanding what to do with money in Qualified Accounts (e.g. Cash It; Leave It; Move It; or Roll It) and will review IRS Distribution Rules regarding money in IRAs. Finally, the course includes discussion on the Required Minimum Distribution rules and the proper use of Beneficiaries as well as the role of Annuities and Life Insurance in such planning. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112513) 3 LH CE Credits (3) : New Technologies, New Risks: Drones, Home and Ride-Sharing July 25, 2018, 9:00- /October 24, 2018, Instructor: Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS This course will assist in understanding the risks associated with new technologies of drones, home and ride-sharing. This course will discuss the many risks of drone use, home-sharing, ride-sharing as well as what the insurance companies are doing to manage them. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112588) 3 PC CE Credits (3) : On Ethics- Data, Dilemmas and Knuckleheads August 30, :00 - / October 25, 2018, 2:00 pm 5:00 pm / November 29, 2018, 2:00 pm-5:00 pm Instructor: Kevin Amrhein, CIC Insurance professionals should expect three things from this Ethics course: 1) interesting data, 2) interesting dilemmas, and 3) interesting examples of things not-to-do as evidenced by real-life knuckleheads who do those things. This course features interactive case studies which will engage students to defend and/or challenge instinctive positions on a variety of issues. Lines will be drawn. Bonds will be broken. Friends will leave as enemies. You have been warned. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112591) 3 LRE CE Credits (3) Personal Auto - August 14, Instructor Cathy Antrim, CIC, ACSR, API This course will cover the personal auto policy and its coverages. Items to be covered are vehicle ownership and eligibility issues, MVR reports, underwriting and rating issues, UM coverages and rules, endorsements to the personal auto policy, and duties after an accident or loss. Class Fee: $110 Members / Associate Members $160 Non-Members (#28088) 8 PC CE Credits (8) Personal Lines Pre-Licensing - Class Start Dates: July 11, 2018 ; October 2, Instructor This course is taught by a highly qualified and professional instructor. Program combines the FREEDOM OF HOMESTUDY with reinforcement of FOUR DAYS of classroom instruction. Course will cover the following topics while preparing students for the state s examination: Basics (including insurance terms), Introduction to Property (Dwelling, Property Forms, Floaters, Homeowners), Automobile, Law and Ethics. Fee includes (provided all requirements are fulfilled): All study materials and quizzes, Certificate of completion required by the Connection Insurance Department and Pre-Registration for License Exam. IIAC will allow students to retake pre-licensing courses free of charge for up to one-year from date of completion. If course manual changes during this time, student will be responsible for the cost of an updated manual. Class Fee: $375 Members / Associate Members $675 Non-Members LICENSING Edition date: Page 13 of 15

14 30 Jordan Lane,, CT Property & Casualty Pre-Licensing Class Start Dates: July 25, 2017 ; October 3, Instructor This course is taught by a highly qualified and professional instructor. Program combines the FREEDOM OF HOMESTUDY with reinforcement of EIGHT DAYS of classroom instruction. Course will cover the following topics while preparing students for the state s examination: Basics (including insurance terms), Introduction to Property (Dwelling, Property Forms, Floaters, Homeowners), Automobile, Workers Compensation, Crime and Bonds, Commercial Insurance (Comprehensive General Liability, Commercial Property Policy, Business Auto, Garage Liability), Law and Ethics. Fee includes (provided all requirements are fulfilled): All study materials and quizzes, Certificate of completion required by the Connection Insurance Department and Pre- Registration for License Exam. IIAC will allow students to retake pre-licensing courses free of charge for up to one-year from date of completion. If course manual changes during this time, student will be responsible for cost of an updated manual. Class Fee: $600 Members / Associate Members $925 Non-Members LICENSING Reinsurance June 20, 2018 (AM) Instructor Robert J. Brunell II, MBA This course gives the student an understanding of the concept and need for reinsurance. The principle parties involved in a reinsurance transaction are discussed as well as the minimum conditions necessary for the effecting of a reinsurance contract. The various types of reinsurance contracts are reviewed with practical examples given and discussed. The course will provide practical knowledge that for appreciating the complexities and efficiencies of insurance as a protector of wealth and the contemporary standard of living. Class Fee: $60 Members/ Associate Members $85 Non-Members (112343) 3 PC CE Credits (3) Retirement Planning November 20, 2018 (AM) In this class, attendees will review and develop a deeper understanding of Income planning issues at retirement; review financial planning fundamentals; learn about and conduct a current assets analysis. The course will also include a review of investment opportunities including: CDs, TIPs, Bonds, Annuities, Life Insurance, Real Estate, Stock (common and preferred), Fixed income investments, Mutual Funds, ETFs, REIT and Commodities. Class Fee: $60 Members / Associate Members $85 Non-Members (#103525) 3 LH CE Credits (3) : Scary CGL Exclusions July 17, 2018, 9:00 / October 17, 2018, - Instructor: Jerry Hargrove, J.D., CIC, CPIS, SCLA, PICS, LICS The Insurance Services Office (ISO) Commercial General Liability (CGL) insurance policy has long been the industry standard for commercial insureds. The Policy is far from perfect, containing several exclusions which are often a surprise to not only the insured but also the agent who sold the policy. This course will help insurance professionals understand and explain several such exclusions and better position the insured to deal with them before the loss happens. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112589) 3 LRE CE Credits (3) : So You Made Some Money Now What? From Salary to Social Security July 19, 2018, 9:00 12:00pm/ Sept. 13, 2018, 9:00 / November 13, 2018, Instructor: Karin Klaassen So you made some money now what? This course will help to identify functions of personal financial planning and how risk management tools can be used in meeting a family s financial planning objectives. It will assist in exploring retirement planning and time value of money concepts as well as the role of Life Insurance, Annuities and Mutual Funds in meeting personal financial planning objectives. It will also discuss how Disability Income and Long Term Care Insurance products can help preserve a financial plan with income replacement and protect against the high cost of long term care. Finally, this course will dive into the common but often misunderstood provisions of Medicare and Social Security. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112519) 3 LH CE Credits (3) : Street Level Ethics June 21, 2018, 1:00 / July 25, 2018, 1:00 / Sept. 13, 2018, 1:00 / December 13, 2018, 2:00 pm 5:00 pm Instructor: Chris Amrhein, AAI Let s face it: making the right choice is not always as simple as it seems. This course is designed to help insurance professionals polish their ethical instincts and become better decision makers. Through interactive case studies, this course will help participants better understand the ethical decision making process that absolutely must be ingrained in every agency s culture. Webinar Fee: $65 Members/ Associate Members $95 Non-Members (#112520) 3 LRE CE Credits (3) Edition date: Page 14 of 15