Waterbury Association of Insurance Professionals

Transcription

1 Waterbury Association of Insurance Professionals BRASS TACKS April 2012 Dear Members!! Happy Spring!! I cannot tell you how happy I am to see the flowers blooming in my yard. I absolutely love Spring. March has been a busy month in the insurance industry. Our joint meeting with the Insurance Woman of Greater Danbury was a huge success and well attended!! It was wonderful to have members from other associations with us that evening. Great job to those who planned the event!! On March 14 th we were at JP Maguire s attending the Professional Ethics class taught by our very own Debbi Kuhne.it was a great class. Thank you Debbi. Representing the Waterbury Association of Insurance Professionals, I attended the PIA Convention in Foxwoods on Friday March 16 th it was a fabulous convention and it was nice to see many of you there. No we aren t done yet.i know many of us are looking forward to Region I s Convention in Newport Rhode Island on March 29- April 1. Our April 4 th meeting will be back at Carmen Anthony s, get those reservations in to Kim Fitzgerald. Enjoy this beautiful weather!! In fellowship, Beth Elizabeth A. Marano-Shimkevich, President IAIP Mission Statement IAIP (International) serves its members by providing professional education, an environment in which to build business alliances and the opportunity to all connections with people of differing career paths and levels of experience in the insurance industry. NIAIP s membership is open to all in the insurance industry who strive for and practice professionalism, regardless of their career level. IAIP fosters and encourages diversity, offering a network for members in all career categories, all lines of insurance and all cultural and experimental backgrounds. IAIP promotes mentoring, acceptance of change, personal growth and flexibility of participation IAIP s governance and the operation management exist to enable to association to carry out its mission.

2 BUSINESS MEETING April 2012 DUCK DAY TICKETS April 4, :30 P.M. Carmen Anthony Steakhouse 496 Chase Ave Waterbury CT Dinner Choices: Sliced Filet Mignon Chicken Marsala Scrod a l Orange Includes: Duck Day tickets will be distributed at the April meeting. The tickets are $5.00 each and the race is being held on Sunday, June 3rd. We have requested 250 tickets, and our association earns 50% of the ticket proceeds. We are asking for every member's participation. If we each take 10, and successfully sell them, we will earn $625. Returns will be due at our Banquet on May 16th. Please contact Kim Fitzgerald with any questions. Thank you. Chopped Salad Dessert: Chocolate Torte Coffee & Tea $28.00 per person RSVP by April 2, 2012 Kim Fitzgerald (203) kmf573@sbcglobal.net IF NO CONFIRMATION RECEIVED FROM KIM THEN YOU HAVE NO RESERVATION PUBLIC RELATIONS Sharon McMurdy I am collecting dog and cat food for the Waterbury Animal Shelter, they are very low on food, please all bring a can or bag of food for our animal friends. Speaker: Debbi Kuhne Region I Vice-President and Candidate for International Secretary

3 SAFETY Maria Oliviera ** Due to interest shown at the February meeting, I would like to get a list together of Daycare centers that would be interested in receiving a First Aid kit or craft supplies. If you have a particular Daycare that you would like to assist, I will collect the names at our April meeting. Also, if you could find out if they prefer First Aid or craft supplies, that would be helpful. Going forward, my plan would be to compile the information, then in September start collecting the items for the kits. Depending on how much we collect and the number of Daycares, we could present one or two during the year to a Daycare. EDUCATION Heidi Bartlett & Tina Howe The Education Dept only needs to report that Debbi Kuhne did an amazing job as our Instructor for the CE/IAIP Class Professional Ethics Not Just For Agents on The class was well received and had a good attendance by both CPCU members, WAIP and other local associations. Thank you! Tina & Heidi Minutes of the Waterbury Associations of Insurance Professionals March 7, 2012 Meeting called to order at 6:20 PM. 10 members are needed for a quorum (35% of membership). Our attendance this evening is 14 members, therefore we have met the requirements for a quorum. International has proposed an increase to dues. At Region One conference, a vote will be taken whether or not to move the motion forward for vote at international conference in June. Our members voted to send Beth Marano Shimkevich as delegate to Region I conference, instructed. The membership voted to move the motion forward. Kim Fitzgerald will be the alternate. A motion was made by Beth Marano Shimkevich to suspend the rest of the business meeting. It was seconded by Sharon Miket. The meeting was adjourned at 6:25 PM.

4 LOCAL ASSOCATIONS MEETING SCHEDULES SAVE THE DATE! Southern CT Insurance Professionals 1st Tuesday of the month Hartford Association of Insurance Women 2nd Tuesday of the month Insurance Professionals of Eastern CT 3rd Tuesday of the month New Haven Association of Insurance Women 4th Tuesday of the month Waterbury Association of Insurance Professionals 1st Wednesday of the month WAIP Monthly Business Meeting April 4, 2012 Region I Conference March 29 - April 1, 2012 Hyatt Regency Newport Hotel Goat Island, RI IAIP Week May 13-19, 2012 Annual Banquet May 16, 2012 IAIP 71st Annual Conference June 7-10, 2012 Omni Hotel Dallas, TX Annette Ross IAIP Mission Statement IAIP (International) serves its members by providing professional education, an environment in which to build business alliances and the opportunity to make connections with people of differing career paths and levels of experience in the insurance industry. IAIP s membership is open to all in the insurance I industry who strive for and practice professionalism, regardless of their career level. IAIP fosters and encourages diversity, offering a network for members in all career categories, all lines of insurance and all cultural and experiential backgrounds. IAIP promotes mentoring, acceptance of change, personal growth and flexibility of participation. IAIP s governance and the operational management exist to enable the association to carry out its mission.

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6 CONGRATULATIONS Tina Howe, CPIW

7 JOB POSTINGS PT/FT Position: Employee Benefits Account Manager: Growing Benefits Department seeking experienced Account Manager. Duties include customer service, enrollments, quoting new and renewal business, proposal preparation, data entry and stewardship fulfillment. Life & Health Insurance License required. Contact Mary Kay Andrews, Sutherland Insurance Group, Naugatuck, CT , Ext. 10 or MBI Company Group LLC Job Customer Service Representative, North Haven, CT Job Details Location: North Haven, CT Employment Type: Full-Time Salary: $ $25.00 Job Description Commercial Insurance Customer Service Representative - Responsible for all aspects of service to growing book of small and mid market commercial insurance accounts - We are adding 1-2 members to staff in the next 90 days to support active group of producers. Maintaining client records in AMS AFW agency systems, answering inquiries, fulfilling customer requests, all aspects of quoting, renewing and servicing accounts. Will have customer service experience, CISR ACSR data entry skills, excellent communication, problem solving skills, documentation skills, listening skills, phone skills, and be able to resolve conflicts and provide solutions. Major duties include: Accurately respond to questions and assist customers with Coverage questions, quotes, claims and service needs Provide quality technical support service through one-call resolution to agency producers Effectively work with company underwriters to place and maintain business Utilize Windows based computer applications, intranet based applications, and ledger based billing systems to process customer inquiries - Excellent and Outlook skills essential Maintain performance standards in regards to productivity, quality assurance scores, attendance, sales, etc. Maintain a professional appearance, behavior, and conduct Effectively work with peers in a team focused environment Requirements Insurance license required - designations preferred ACSR CISR Minimum of 3+ years experience in insurance customer service Professional attitude and courteous telephone demeanor Strong drive to help customers and solve their problems promptly Ability to communicate clearly, both written and orally, and to convey information effectively Strong organizational skills and time management Ability to work accurately with attention to detail Strong computer skills with ability to learn Customer Relationship Management (CRM) software applications and other related software Ability to type 30+ wpm

8 Industry Night Pictures March 7, 2012

9 SUPPORT OUR VENDORS AUTO GLASS OF NEW ENGLAND Roseann Santamaria 55 Lupes Dr Stratford, CT Phone: Fax: CRYSTAL RESTORATION Gloria Williams 303 Captain Lewis Dr. Southington, CT Phone: Fax: JP MAGUIRE Kristin Barnes-Appling 266 Brookside Rd. Waterbury CT Phone: Fax: Toll Free: ext. 305 Cell: PLYMOUTH GLASS Shawna Maslak 142 East Main St. Thomaston, CT Phone: Fax: Toll Free: Dayna Zingarella BELFOR SAFELITE AUTO GLASS Sharon McMurdy 40 Industry lane Waterbury, CT Phone: Cell: Fax: North Plains Industrial Road Wallingford, CT C: O: Dolores Santalucia-Burkhart Fire & Water - Cleanup & Restoration TM Tel: Fax: Independently Owned and Operated by the James D. Young