Assessing financial inclusion in Portugal from the central bank s perspective
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1 Assessing financial inclusion in Portugal from the central bank s perspective João Cadete de Matos Director Statistics Department IFC Bank Al Maghrib Satellite Seminar on Financial Inclusion Marrakech, Morocco 14 July 2017
2 4 Measurin g financial inclusion in 1 Motivation Portugal A G E N D A 2 The provision of financial services in Portugal 3 The role of the Banco de Portugal as a provider of financial services 5 4 Measuring financial inclusion in Portugal Conclusio ns 5 Conclusions 2 July 2017
3 4 Measurin g financial inclusion in Portugal M O T I V A T I O N 5 Conclusio ns 3 July 2017
4 FINANCIAL INCLUSION The ability of individuals or enterprises to obtain formal financial services appropriate to their needs In 2010, more than 2 BILLION adults didn t have access to financial services (ATISG*, 2010) MAJOR CHALLENGE FOR CENTRAL BANKS AND POLICY MAKERS WORLDWIDE *ATISG: Access through Innovation Sub-Group of the G-20 Financial Inclusion Experts Group 4 July 2017
5 HOW CAN THE BANCO DE PORTUGAL HELP POLICY- MAKERS IN ADDRESSING THIS CHALLENGE? 5 July 2017
6 These data can be used to monitor the provision of financial services in Portugal HOW CAN THE BANCO DE PORTUGAL HELP POLICY- MAKERS IN ADDRESSING THIS CHALLENGE? 6 July 2017
7 4 Measurin g financial inclusion in Portugal THE PROVISION OF FINANCIAL SERVICES IN PORTUGAL 5 Conclusio ns 7 July 2017
8 ATM DEMOGRAPHIC COVERAGE Number of ATMs per million inhabitants European Union Portugal 8 July 2017
9 Austria Portugal Belgium United Kingdom Spain Germany Croatia Euro area total Luxembourg France Italy Slovenia Bulgaria Greece Cyprus Estonia Romania Poland Ireland Latvia Slovakia Hungary Malta Denmark Czech Republic Lithuania Netherlands Finland ATM DEMOGRAPHIC COVERAGE IN 2015 Number of ATMs per million inhabitants July 2017
10 And why is that? The role of MULTIBANCO The ability of individuals or enterprises to obtain formal financial services appropriate to their needs In addition to cash operations, it offers a wide range of more than 60 different services (e.g., money transfers, payments for utilities bills, payments to the State and the Social Security, mobile phone top-ups, transport ticketing, event booking and ticketing, ) Portugal s ATMs are among the most high functional of Western Europe. A wide range of unusual facilities are also available ( ). ATMs are also advanced in terms of hardware features. RETAIL BANKING RESEARCH BULLETIN Portugal s MULTIBANCO system is acknowledged to be one of the most sophisticated and comprehensive in the world. EUROBUSINESS... the example of the Portuguese system, SIBS, suggests that greater innovation may arise out of a system where all the processing for a number of payment methods is carried out centrally. THE OFFICE OF FAIR TRADING 10 July 2017
11 POS DEMOGRAPHIC COVERAGE Thousands per million inhabitants European Union Portugal 11 July 2017
12 Luxembourg Malta Ireland Cyprus Austria Finland Lithuania Portugal Estonia Germany Denmark Czech Republic Latvia Sweden Poland Euro area total Netherlands Hungary Slovenia Italy Belgium Croatia France Slovakia Spain United Kingdom Bulgaria Greece Romania 300 Number of institutions offering payment services per million inhabitant in July 2017
13 Number of offices of institutions offering payment services per million inhabitant in Euro area Portugal 13 July 2017
14 Poland Cyprus Lithuania Belgium Italy Spain Portugal Luxembourg Bulgaria Hungary Slovakia France Austria Euro area total Czech Republic Latvia Germany Malta Slovenia Croatia Estonia Romania Ireland Greece Finland Denmark Sweden Netherlands Number of offices of institutions offering payment services per million inhabitant in July 2017
15 TRANSACTIONS PER TYPE OF PAYMENT SERVICE Portugal % 12% 5% 17% 12% 9% 7% 14% 11% 4% 12% 14% Others Cheques Direct debits 50% 62% 68% 70% Credit transfers Card payments July 2017
16 4 Measurin g financial inclusion in Portugal 5 Conclusio THE ROLE OF THE BANCO DE PORTUGAL AS A PROVIDER OF FINANCIAL SERVICES ns 16 July 2017
17 BANKING CONDUCT SUPERVISION Banco de Portugal promotes the financial information and education of bank customers, complementing the regulation and oversight of the retail banking markets. HOW? By providing WHERE? Bank Costumer Portal useful information on banking products and services glossary of financial terms simulators answers to frequently asked questions clientebancario.bportugal.pt 17 July 2017
18 THE CENTRAL CREDIT REGISTER (CCR) Database managed by Banco de Portugal. Registers information supplied by reporting institutions (institutions that grant loans) concerning the credit liabilities of their clients (individuals and organizations) MAIN PURPOSE To support credit institutions when EVALUATING THE RISK of granting credit to the economic agents (allowing them to obtain information on the aggregated indebtedness of their clients or any individual / organization asking for a loan). DATA REPORTED Loans outstanding granted to households and corporations by type and purpose Potential loans Original and residual maturity Securitised loans Credit defaults Type and value of collateral or guarantee Country where the loan was granted etc 18 July 2017
19 THE PORTUGUESE CCR: SOME FIGURES 20 million records monthly 6 million private individuals 292 thousand corporations 186 reporting agents 50 threshold 15 different types of loans 6 working days deadline 19 July 2017
20 Portugal Belgium Kosovo China Uruguay Mauritius Latvia Turkey Belarus Bulgaria Brunei Malasya Brazil Gabon Spain Iran indonesia Seychelles Chile France CENTRAL CREDIT REGISTER COVERAGE RATE as % of adult population Portugal has been leading this ranking for a long time July 2017
21 Beginning of CCR (on a debtor-bydebtor basis) Bilateral exchange of credit data with other EU CCR (MoU) New system (on a loan-by-loan basis; AnaCredit) July 2017
22 THE PORTUGUESE CCR: THE WAY FORWARD Transmission of information on loans: New CCR (2018) AnaCredit Financial Stability Department Credit Institutions Statistics Department (new CCR, including MIR on loans) Banking Conduct Supervision Department Banking Prudential Supervision Department INTEGRATED MANAGEMENT OF INFORMATION Markets and Reserve Management Department 22 July 2017
23 NEW CCR VARIABLES Around 184 VARIABLES 24 VARIABLES Current CCR Around + 70 AnaCredit Around + 50 Other Instructions and reports Around + 40 Other requisites NEW CCR 23 July 2017
24 4 Measurin g financial inclusion in MEASURING FINANCIAL INCLUSION IN PORTUGAL Portugal 5 Conclusio ns 24 July 2017
25 MEASURING FINANCIAL INCLUSION IN PORTUGAL BANCO DE PORTUGAL CONDUCTED A SURVEY ON THE FINANCIAL LITERACY OF THE PORTUGUESE POPULATION To acquire information on the financial attitudes, behaviours and on the levels of understanding of financial matters by the population 25 July 2017
26 MEASURING FINANCIAL INCLUSION IN PORTUGAL RESULTS OF THE SURVEY PERCENTAGE OF INTERVIEWEES WITHOUT A CURRENT ACCOUNT Above 18 7% 9% Total 8% 11% July 2017
27 MEASURING FINANCIAL INCLUSION IN PORTUGAL RESULTS OF THE SURVEY REASONS FOR NOT HAVING A BANK ACCOUNT The costs of having a bank account are high 6% 6% Another reason Another person's bank account is sufficient 6% 10% 23% 17% The main reason for not having a bank account is not having enough income to justify it Does not have income to justify it 64% 67% July 2017
28 MEASURING FINANCIAL INCLUSION IN PORTUGAL RESULTS OF THE SURVEY For the individuals who have a bank account... HOW MANY CURRENT ACCOUNTS DO YOU HOLD? % 23% 3% % 26% 8% 1 account 2 accounts 3 or more accounts 28 July 2017
29 MEASURING FINANCIAL INCLUSION IN PORTUGAL RESULTS OF THE SURVEY For the individuals who have a bank account... FREQUENCY OF USE OF BANK ACCOUNT undergraduate or graduate education 73% 24% 2% secondary education 72% 22% 5% elementary education 55% 41% 3% primary education 44% 44% 9% 2% without primary education 19% 62% 12% 6% 2% total 58% 35% 6% 1% more than once a week more than once a month not every month almost never over the year never 29 July 2017
30 MEASURING FINANCIAL INCLUSION IN PORTUGAL RESULTS OF THE SURVEY WHAT IS REQUIRED IN ORDER TO ACCESS THE MINIMUM BANKING SERVICES? Minimum banking services No 64% No response Yes 35% 1% Conditions of access 58% 28% 14% Low income Unemployment Having only one current account MINIMUM BANKING SERVICES: an initiative taken by Banco de Portugal to promote financial inclusion 30 July 2017
31 MEASURING FINANCIAL INCLUSION IN PORTUGAL RESULTS OF THE SURVEY EVOLUTION OF THE NUMBER OF MINIMUM BANKING SERVICES ACCOUNTS + 73% + 45% % MINIMUM BANKING SERVICES ACCOUNTS HAVE MORE THAN TRIPLED SINCE 2013! 31 July 2017
32 4 Measurin g C O N C L U S I O N S financial inclusion in Portugal 5 Conclusio ns 32 July 2017
33 PAYMENT STATISTICS are increasingly more RELEVANT IN EVALUATING THE DEGREE OF FINANCIAL INCLUSION of an economy and, thus, CRITICAL FOR POLICYMAKERS AND CENTRAL BANKS The DEVELOPMENT OF COMPREHENSIVE CENTRAL CREDIT REGISTERS are key to FOSTER FINANCIAL INCLUSION, by supporting credit institutions in the assessment of credit risk Central banks also play an important role as CONDUCT SUPERVISORS, by ADVERTISING BEST PRACTICES and MANAGING COMPLAINTS that encourage credit institutions to promote financially inclusive actions Despite that the CURRENT RESULTS ARE ENCOURAGING, the challenges ahead demand that policymakers and central banks KEEP FINANCIAL INCLUSION HIGH IN THE AGENDA 33 July 2017
34 4 Measurin g financial inclusion in Portugal 5 THANK YOU FOR YOUR ATTENTION jcmatos@bportugal.pt Conclusio ns 34 July 2017
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