Delivering Enduring Success

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2 Delivering Enduring Success Backed by 51 years of combined experience of its subsidiaries in the running of port and logistics services, the NCB Group has continued to chart its growth history of successfully pioneering change and managing and surviving the ever challenging business landscape. It is set to upscale this success story through cross-leveraging on the deep expertise the group has developed in both sectors and to continue to occupy its leadership position as the provider of total infrastructure for trade. 09 ANNUAL REPORT

3 contents // KANDUNGAN CORPORATE STATEMENT Penyata Korporat 2-3 NOTICE OF ANNUAL GENERAL MEETING 4-6 Notis Mesyuarat Agung Tahunan 7-9 PERFORMANCE REVIEW FINANCIAL CALENDAR Kalendar Kewangan FINANCIAL HIGHLIGHTS OF THE NCB GROUP AND SUBSIDIARIES Petunjuk Penting Kewangan Kumpulan NCB Dan Subsidiari CHAIRMAN S STATEMENT Penyata Pengerusi GROUP MANAGING DIRECTOR S STATEMENT Penyata Pengarah Urusan Kumpulan CORPORATE INFORMATION CORPORATE STRUCTURE Struktur Korporat BOARD OF DIRECTORS Lembaga Pengarah MANAGEMENT AND CORPORATE INFORMATION Pengurusan Dan Maklumat Korporat PROFILE OF DIRECTORS Profil Pengarah ADDITIONAL INFORMATION ON THE BOARD OF DIRECTORS Maklumat Tambahan Mengenai Lembaga Pengarah 78 CORPORATE GOVERNANCE STATEMENT ON CORPORATE GOVERNANCE Penyata Mengenai Urustadbir Korporat AUDIT COMMITTEE REPORT Laporan Jawatankuasa Audit OTHER INFORMATION REQUIRED BY THE LISTING REQUIREMENTS OF THE BURSA MALAYSIA SECURITIES BERHAD Lain-Lain Maklumat Yang Dikehendaki Oleh Syarat Penyenaraian Bursa Malaysia Securities Berhad STATEMENT OF DIRECTORS' RESPONSIBILITY IN RELATION TO THE AUDITED FINANCIAL STATEMENTS 116 Penyata Mengenai Tanggungjawab Pengarah-Pengarah Berhubung Dengan Penyata Kewangan Yang Diaudit 117 CORPORATE RESPONSIBILITY CORPORATE SOCIAL RESPONSIBILITY Tanggungjawab Sosial Korporat YEAR 2009 ROUND-UP Liputan Tahun FINANCIAL STATEMENTS REPORTS AND FINANCIAL STATEMENTS Laporan Dan Penyata Kewangan OTHER INFORMATION EQUIPMENT AND FACILITIES Peralatan Dan Kemudahan LIST OF PROPERTIES Senarai Hartanah ANALYSIS OF EQUITY STRUCTURE Analisis Struktur Ekuiti FORM OF PROXY Borang Proksi STATEMENT ON INTERNAL CONTROL Penyata Mengenai Kawalan Dalaman

4 2 Corporate Statement PENYATA KORPORAT

5 3 The employees in the various operating units have been responding well to the competitive mood of the market as well as the knock-on effects of the global economic slowdown. The challenges emerging therefrom have positively touched the hearts and challenged the minds of every employee in the Group. We are indeed taking to the field fully ready for more hard work and not discouraged by the weak market outlook. The employees are still spurred on by the belief that they are capable of turning adversity into opportunity and can come out with respectable results. Tenaga kerja disetiap unit operasi perniagaan telah memberikan tindak balas yang baik terhadap keadaan pasaran yang mencabar serta kesan daripada pertumbuhan ekonomi yang lembab. Tekanan yang timbul daripada keadaan ini telah menyentuh jiwa mereka serta mencabar minda setiap pekerja dalam Kumpulan. Dengan itu, Kumpulan ini menghadapi medan persaingan dalam keadaan sedia untuk bekerja keras dan tidak bimbang akan unjuran negatif mengenai prospek masa depan. Kakitangan Kumpulan masih teruja berasaskan kepercayaan bahawa mereka mampu menukarkan situasi negatif ini menjadi peluang baru dan boleh menghasilkan pencapaian yang mereka boleh banggakan.

6 4 Notice Of Annual General Meeting NOTICE IS HEREBY GIVEN that the ELEVENTH ANNUAL GENERAL MEETING OF NCB HOLDINGS BHD will be held at Kristal Ballroom One, 1st Floor, West Wing, Hilton Petaling Jaya, No. 2, Jalan Barat, Petaling Jaya, Selangor Darul Ehsan on Monday, 29 March 2010 at a.m. for the following purposes : - AS ORDINARY BUSINESS 1. To receive and adopt the Directors Report and Audited Financial Statements for the year ended 31 December 2009 and the Auditors Report thereon. 2. To approve the payment of final dividend of 10.0 sen per share less 25% income tax. 3. To approve the payment of a special dividend of 11.0 sen per share less 25% income tax. 4. To approve the increase and payment of Directors Fees for the financial year ended 31 December Resolution 1 Resolution 2 Resolution 3 Resolution 4 5. To re-elect the following Directors who retire under Article 84 of the Company s Articles of Association : - Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Dato Haji Rahmat bin Jamari Dato Seri Dr. Haji Arshad bin Haji Hashim Resolution 5 Resolution 6 Resolution 7 6. To re-appoint the following Directors who retire pursuant to Section 129 of the Companies Act, 1965 to hold office until the conclusion of the next Annual General Meeting : - Tun Ahmad Sarji bin Abdul Hamid Datuk Abdul Malek bin Abdul Aziz 7. To re-appoint Messrs. Ernst & Young as auditors of the Company and to authorise the directors to fix their remuneration. Resolution 8 Resolution 9 Resolution 10 AS SPECIAL BUSINESS To consider and, if though fit, to pass the following resolution : - 8. Proposed renewal of shareholders mandate for recurrent related party transactions of a revenue or trading nature ( Proposed Renewal ). Resolution 11 That, the mandate approved by the shareholders at the Tenth Annual General Meeting of the Company held on the 30 March 2009 pursuant to paragraph of the Main Market Listing Requirements of Bursa Malaysia Securities Berhad, authorising the Company and its subsidiaries ( NCB Group ) to enter into the recurrent related party transactions of a revenue or trading nature as set out in Section 2.2 of the Circular to shareholders dated 5 March 2010 with the related parties mentioned therein, which are necessary for the NCB Group s day-to-day operations, be and is hereby renewed as set out in Section 2.1 of the Circular to shareholders dated 5 March 2010 :- a) The transactions are in the ordinary course of business and are on terms which are not more favourable to the related party than those generally available to the public and are not to the detriment of the minority shareholders of the Company; and

7 5 Notice Of Annual General Meeting b) The disclosures will be made in the Annual Report of the breakdown of the aggregate value of recurrent related party transactions conducted pursuant to the Proposed Renewal during the financial year based on the type of recurrent related party transactions made, the names of the related parties involved in each type of recurrent related party transactions and their relationship with the Company where: i) The consideration, value of the assets, capital outlay or costs of the aggregated transactions is equal to or exceeds RM1,000,000; or ii) Any one of the percentage ratios of such aggregated transactions is equal to or exceeds 1%; whichever is the higher. AND THAT the authority granted by such mandate shall continue to be in force until : - a) the conclusion of the next Annual General Meeting following the forthcoming 11th Annual General Meeting at which the ordinary resolution for the Proposed Renewal is passed, at which time it will lapse unless by a resolution passed at a general meeting, the authority is renewed; b) the expiration of the period within which the next Annual General Meeting is to be held pursuant to Section 143 (1) of the Companies Act, 1965 (but shall not extend to such extension as may be allowed pursuant to Section 143 (2) of the Companies Act, 1965); or c) the Proposed Renewal is revoked or varied by resolution passed by the shareholders in a general meeting, whichever is the earlier. AND THAT the Directors of the Company be and are hereby authorised to complete and do such acts and things (including executing such documents as may be required) to give effect to the transactions contemplated and authorised by this resolution. AND THAT the estimates given on the recurrent related party transactions specified in Section of the Circular to shareholders dated 5 March 2010 being provisional in nature, the Directors of the Company be and are hereby authorised to agree to the actual amount or amounts thereof provided always that such amount or amounts comply with the review procedures set out in Section 2.3 of the Circular to shareholders dated 5 March To transact any other business for which due notice shall have been given in accordance with the Companies Act, NOTICE OF DIVIDEND ENTITLEMENT AND PAYMENT NOTICE IS ALSO HEREBY GIVEN that the final dividend and the special dividend, if approved, will be paid on 7 May The entitlement date shall be fixed on 23 April 2010 and a Depositor shall qualify for entitlement only in respect of : - a) Shares transferred into the Depositor s Securities Account before 4.00 p.m. on 23 April 2010 in respect of ordinary transfer; and b) Shares bought on the Bursa Malaysia Securities Berhad on a cum entitlement basis according to the Rules of the Bursa Malaysia Securities Berhad.

8 6 Notice Of Annual General Meeting EXPLANATORY NOTES ON ORDINARY BUSINESS Resolution 4 - To approve the increase and payment of Directors Fees for the financial year ended 31 December It is proposed that the fee for each of the Non-executive Directors of the Company be increased from RM48,000 per annum to RM72,000 per annum, whilst the fee for the Non-executive Chairman is proposed to be increased from RM72,000 to RM108,000 per annum.the proposed increase in fee for Non-Executive Directors is for the purpose of attaining closer parity after comparing the Company s practise against market benchmarks and considering their increased responsibilities and accountability in respect of corporate governance. The proposed increase if approved by the shareholders, shall be for the financial year ended 31 December 2009 and each year thereafter, until otherwise determined by the Company in General Meeting. Total directors remuneration for the year 2009 is RM0.892 million (2008:RM0.605 million). EXPLANATORY NOTES ON SPECIAL BUSINESS Resolution 11 - Proposed renewal of shareholders mandate for recurrent related party transactions of a revenue or trading nature ( Proposed Renewal ). The related party transactions entered or to be entered into by the NCB Group are all in the ordinary course of business. They are recurring transactions of a revenue or trading nature which are likely to occur with some degree of frequency and arise at any time and from time to time. These transactions may be constrained by the time-sensitive nature and confidentiality of such transactions, and it may be impractical to seek shareholders approval on a case-by-case basis before entering into such related party transactions. As such the Board is seeking an approval and renewal of shareholders mandate pursuant to Part E, Paragraph of the Main Market Listing Requirements of the Bursa Malaysia Securities Berhad for the related party transactions described in Section 2.2 of the Circular to shareholders dated 5 March 2010 to allow the NCB Group to enter into such recurrent related party transactions made on an arm s length basis and on normal commercial terms not more favourable to the related parties than those generally available to the public and which will not be to the detriment of the minority shareholders of the Company. Further details on the Proposed Renewal can be obtained from the Circular to shareholders dated 5 March By obtaining the shareholders mandate and the renewal of the same on an annual basis, the necessity to convene separate general meetings from time to time to seek shareholders approval as and when such recurrent related party transactions occur would not arise. This would reduce substantial administrative time, inconvenience and expenses associated with the convening of such meetings, without compromising the corporate objective of the NCB Group or adversely affecting the business opportunities available to the NCB Group. By order of the Board JOHN SELVARAJ JAMES (MIA 18279) Company Secretary 5 March 2010 Notes: 1. A member of the Company entitled to attend and vote is entitled to appoint a proxy or not more than two (2) proxies to attend and vote in his stead. A proxy need not be a member of the Company. 2. Where the member appoints two (2) proxies, the appointment shall be invalid unless he/she specifies the proportion of his holdings to be represented by each proxy. 3. Where a member is an authorized nominee as defined under the Security Industry (Central Depository) Act, 1991, it may appoint at least one (1) proxy in respect of each security account it holds with deposited security. 4. The instrument appointing a proxy in the case of an individual shall be signed by the appointer or his attorney duly authorised in writing and in the case of a corporation, the instrument appointing a proxy must be under seal or under the hand of an officer or attorney duly authorized 5. The instrument appointing a proxy must be deposited at the Registered Office of the Company at Headquarter s Building, Jalan Pelabuhan, North Port, Pelabuhan Klang, Selangor Darul Ehsan, Malaysia, not less than 48 hours before the time appointed for holding the meeting and any adjournment thereof.

9 7 Notis Mesyuarat Agung Tahunan DENGAN INI DIBERI NOTIS bahawa MESYUARAT AGUNG TAHUNAN YANG KE-SEBELAS NCB HOLDINGS BHD akan diadakan di Kristal Ballroom One, Tingkat Satu, West Wing, Hilton Petaling Jaya, No. 2, Jalan Barat, Petaling Jaya, Selangor Darul Ehsan pada hari Isnin, 29 Mac 2010 pada jam pagi untuk tujuan-tujuan berikut : - SEBAGAI URUSAN BIASA 1. Untuk menerima dan meluluskan Laporan Pengarah dan Penyata Kewangan yang telah diaudit bagi tahun berakhir 31 Disember 2009 dan Laporan Juruaudit yang dilampirkan. 2. Untuk meluluskan pembayaran dividen akhir sebanyak 10.0 sen sesaham ditolak 25% cukai pendapatan. 3. Untuk meluluskan pembayaran dividen khas sebanyak 11.0 sen sesaham ditolak 25% cukai pendapatan. 4. Untuk meluluskan kenaikan dan pembayaran Yuran Pengarah-Pengarah untuk tahun kewangan berakhir 31 Disember Resolusi 1 Resolusi 2 Resolusi 3 Resolusi 4 5. Untuk melantik semula Pengarah-Pengarah berikut, yang bersara menurut Artikel 84 dibawah peruntukan Tataurusan Syarikat : - Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Dato Haji Rahmat bin Jamari Dato Seri Dr. Haji Arshad bin Haji Hashim Resolusi 5 Resolusi 6 Resolusi 7 6. Untuk melantik semula Pengarah berikut yang bersara menurut Seksyen 129 Akta Syarikat, 1965 untuk memegang jawatan sehingga berakhir Mesyuarat Agung Tahunan yang berikutnya : - Tun Ahmad Sarji bin Abdul Hamid Datuk Abdul Malek bin Abdul Aziz 7. Untuk melantik semula Tetuan Ernst & Young sebagai Juruaudit Syarikat bagi tahun berikutnya dan memberi kuasa kepada Pengarah-Pengarah untuk menetapkan imbuhan mereka. Resolusi 8 Resolusi 9 Resolusi 10 SEBAGAI URUSAN KHAS Untuk mempertimbangkan, dan jika didapati sesuai, untuk meluluskan resolusi berikut : - 8. Melanjutkan mandat pemegang saham yang dicadangkan bagi urusniaga pihak berkait berulang yang bersifat hasil atau perniagaan ( Cadangan Melanjutkan ) Resolusi 11 Bahawa, dengan ini, kuasa diperbaharui untuk mandat yang telah diluluskan oleh pemegang saham di Mesyuarat Agung Tahunan Ke-Sepuluh Syarikat yang diadakan pada 30 Mac 2009, selaras dengan perenggan Syarat Penyenaraian Pasaran Utama Bursa Malaysia Securities Berhad yang memberi kuasa kepada Syarikat dan subsidiari-subsidiari Syarikat ( Kumpulan NCB ) untuk menjalankan urusniaga pihak berkait berulang yang bersifat hasil atau perniagaan sepertimana yang dinyatakan dalam Seksyen 2.2 Pekeliling kepada pemegang saham bertarikh 5 Mac 2010 dengan pihak berkait yang dinyatakan, dan diperlukan untuk operasi harian Kumpulan NCB, adalah dengan ini diperbaharui sepertimana yang dinyatakan dalam Seksyen 2.1 Pekeliling kepada pemegang saham bertarikh 5 Mac 2010 : -

10 8 Notis Mesyuarat Agung Tahunan a) Urusniaga berkenaan adalah dalam urusan biasa perniagaan dan atas syarat yang tidak lebih menguntungkan pihak-pihak berkait berbanding dengan apa yang biasanya diperolehi oleh orang awam dan tidak mengakibatkan kesan negatif kepada pemegang saham minoriti Syarikat; dan b) Pengisytiharan dibuat dalam Laporan Tahunan mengenai huraian nilai agregat urusniaga pihak berkait berulang yang dijalankan selaras dengan Cadangan Melanjutkan untuk tahun kewangan semasa berdasarkan jenis urusniaga berulang yang dibuat, nama pihak berkait yang terlibat dalam setiap jenis urusniaga berulang yang dibuat dan pertalian mereka dengan Syarikat dimana : - i) Perolehan, nilai aset, modal perbelanjaan atau jumlah kos urusniaga berjumlah RM1,000,000 atau lebih; atau ii) Yang mana satu peratus nisbah bagi transaksi berjumlah 1% atau lebih; yang mana lebih tinggi. DAN BAHAWA kuasa yang diberikan oleh mandat ini akan berkuatkuasa sehingga : - a) berakhirnya Mesyuarat Agung Tahunan yang berikutnya selepas Mesyuarat Agung Tahunan Syarikat Ke-11 yang akan datang dimana resolusi biasa untuk Cadangan Melanjutkan akan tamat, melainkan kuasa diperbaharui melalui resolusi yang diluluskan di mesyuarat am; b) tempoh tamat bagi mengadakan Mesyuarat Agung Tahunan Syarikat yang berikutnya seperti yang diperuntukkan dalam Seksyen 143 (1) Akta Syarikat, 1965 (tetapi tidak akan melebihi tempoh tambahan mengikut Seksyen 143 (2) Akta Syarikat, 1965; atau c) Cadangan Melanjutkan ini dibatalkan atau diubah melalui resolusi yang diluluskan oleh pemegangpemegang saham dalam mesyuarat am, yang mana lebih awal. DAN BAHAWA Pengarah-Pengarah Syarikat adalah dan dengan ini diberikan kuasa untuk menyempurnakan dan melakukan apa jua tindakan dan perkara (termasuk memeteraikan dokumen sedemikian seperti yang diperlukan) untuk melaksanakan urusniaga-urusniaga yang dirancang dan dibenarkan oleh resolusi ini. DAN BAHAWA anggaran yang diberikan untuk urusniaga pihak berkait berulang seperti yang dinyatakan didalam Seksyen Pekeliling kepada pemegang saham bertarikh 5 Mac 2010 adalah anggaran pada umumnya, dan Pengarah-Pengarah Syarikat adalah dengan ini diberikan kuasa untuk mempersetujui jumlah sebenar urusniaga dengan syarat jumlah tersebut adalah mengikut prosedur-prosedur semakan seperti yang dinyatakan di dalam Seksyen 2.3 Pekeliling kepada pemegang saham bertarikh 5 Mac Menjalankan sebarang urusan lain yang mana notis yang sewajarnya telah diberikan menurut Akta Syarikat, NOTIS KELAYAKAN DAN PEMBAYARAN DIVIDEN NOTIS JUGA DIBERI BAHAWA jika dilulus dividen akhir dan dividen khas akan dibayar pada 7 Mei Tarikh kelayakan untuk penerimaan dividen adalah ditetapkan pada 23 April 2010 dan pendeposit hanya berhak untuk penerimaan dividen berhubung dengan : - a) Saham-saham yang dipindahkan ke dalam Akaun Sekuriti Pendeposit pada atau sebelum jam 4.00 petang pada 23 April 2010 untuk pindahmilik biasa; dan b) Saham-saham yang dibeli dari Bursa Malaysia Securities Berhad berdasarkan kelayakan menurut Peraturan-peraturan Bursa Malaysia Securities Berhad.

11 9 Notis Mesyuarat Agung Tahunan NOTA PENJELASAN MENGENAI URUSAN BIASA Resolusi 4 - Untuk meluluskan kenaikan dan pembayaran Yuran Pengarah-Pengarah untuk tahun kewangan berakhir 31 Disember Dicadangkan bahawa yuran untuk Pengarah Bukan Eksekutif Syarikat dinaikkan daripada RM48,000 setahun kepada RM72,000 setahun manakala yuran Pengerusi Bukan Eksekutif dicadangkan dinaikkan daripada RM72,000 setahun kepada RM108,000 setahun. Kenaikan yuran bagi Pengarah Bukan Eksekutif yang dicadangkan adalah bertujuan untuk merapatkan jurang perbezaan dengan penanda aras dalam pasaran dan sekaligus mengambilkira peningkatan bidang tugas dan bertanggungjawaban Pengarah dari aspek urustadbir korporat. Cadangan tersebut jika diluluskan oleh para pemegang saham adalah untuk tahun kewangan berakhir 31 Disember 2009 dan juga untuk tahun-tahun selepasnya, sehingga ditentukan sebaliknya oleh Syarikat di Mesyuarat Am. Jumlah yuran pengarah untuk tahun 2009 adalah RM0.892 juta (2008:RM0.605 juta). NOTA PENJELASAN MENGENAI URUSAN KHAS Resolusi 11 - Melanjutkan mandat pemegang saham yang dicadangkan bagi urusniaga pihak berkait berulang yang bersifat hasil atau perniagaan ( Cadangan Melanjutkan ). Urusniaga pihak berkait yang dijalankan atau akan dijalankan oleh Kumpulan NCB adalah kesemuanya berkaitan dengan urusan biasa perniagaan. Ianya merupakan urusniaga berulang bersifat hasil atau perniagaan yang dijangka akan berlaku dengan bentuk dan kekerapan dan timbul pada bila-bila masa dan dari semasa ke semasa. Urusniaga ini dihadkan oleh sifatnya yang sensitif kepada masa dan sifat sulit urusniaga sedemikian, dan mungkin menjadi tidak praktikal untuk mendapatkan kelulusan pemegang saham setiap kali timbulnya keperluan untuk menjalankan urusniaga sedemikian. Oleh yang demikian, Lembaga Pengarah memohon kelulusan dan lanjutan bagi mandat pemegang saham selaras dengan Bahagian E, Perenggan Syarat Penyenaraian Pasaran Utama Bursa Malaysia Securities Berhad bagi urusniaga pihak berkait seperti yang diterangkan dalam Seksyen 2.1 Pekeliling bertarikh 5 Mac 2010 dan juga memohon mandat baru untuk urusniaga baru pihak berkait berulang yang bersifat hasil atau perniagaan untuk membolehkan Kumpulan NCB melaksanakan urusniaga pihak berkait sedemikian yang dibuat atas dasar terma-terma pasaran, atas terma-terma komersil biasa dan atas terma-terma tidak lebih menguntungkan kepada pihak yang berkait berbanding dengan apa yang biasanya diperolehi oleh orang awam dan tidak mengakibatkan kesan negatif kepada pemegang saham minoriti Syarikat. Penjelasan lanjut mengenai Cadangan Melanjutkan boleh didapati dalam Pekeliling kepada pemegang saham bertarikh 5 Mac Dengan memperolehi mandat pemegang saham yang dicadangkan dan lanjutan mandat sedemikian atas dasar tahunan, keperluan untuk memanggil mesyuarat agung berasingan dari semasa ke semasa untuk memohon kelulusan pemegang saham setiap kali berlakunya urusniaga pihak berkait berulang tidak akan timbul. Ini akan menjimatkan masa pentadbiran, kesukaran dan perbelanjaan berkait dengan urusan memanggil mesyuarat sedemikian, tanpa bercanggah dengan objektif korporat Kumpulan NCB atau menimbulkan kesan negatif keatas peluang perniagaan yang terbuka kepada Kumpulan NCB. Dengan perintah Lembaga JOHN SELVARAJ JAMES (MIA18279) Setiausaha Syarikat 5 Mac 2010 Nota: 1. Seorang ahli yang berhak hadir dan mengundi adalah berhak melantik seorang proksi atau tidak lebih daripada dua (2) orang untuk hadir dan mengundi bagi pihaknya. Seorang proksi tidak semestinya ahli Syarikat. 2. Dimana ahli melantik dua (2) orang proksi, perlantikan itu dianggap tidak sah melainkan ahli menetapkan bahagian pegangannya yang diwakili oleh setiap proksinya. 3. Dimana ahli adalah seorang penama yang diiktiraf mengikut Akta Industri Sekuriti, 1991, beliau boleh melantik seorang (1) proksi bagi setiap akaun sekuriti yang dipegang dengan deposit sekuriti. 4. Surat perlantikan proksi dari seorang individu mestilah ditandatangani oleh pelantik atau wakilnya yang telah dilantik dengan secara bertulis, dan surat perlantikan proksi dari sesebuah perbadanan mestilah disempurnakan di bawah meterai Syarikat ditandatangani oleh pegawai yang diberikuasa berbuat demikian. 5. Borang proksi yang telah disempurnakan mestilah dihantar kepada Pejabat Berdaftar Syarikat, Headquarter s Building, Jalan Pelabuhan, North Port, Pelabuhan Klang, Selangor Darul Ehsan, Malaysia, tidak lewat dari 48 jam sebelum waktu Mesyuarat yang ditetapkan atau waktu penangguhannya.

12 10 Financial Calendar KALENDAR KEWANGAN Revenue RM831.4m Profit Before Taxation RM167.9m Dividend 28.0 sen Earnings Per Share 30.0 sen

13 11 FINANCIAL RESULT ANNOUNCEMENTS PENGUMUMAN KEPUTUSAN KEWANGAN First Quarter / Suku Tahun Pertama 20 April / April 2009 Second Quarter / Suku Tahun Kedua 24 August / Ogos 2009 Third Quarter / Suku Tahun Ketiga 26 October / Oktober 2009 Fourth Quarter / Suku Tahun Keempat 23 February / Februari 2010 DIVIDEND DIVIDEN Interim / Awal Announcement / Pengumuman 24 August / Ogos 2009 Entitlement / Kelayakan 28 September / September 2009 Payment / Bayaran 9 October / Oktober 2009 Proposed Final and Special / Akhir dan Khas dicadangkan Announcement / Pengumuman 23 February / Februari 2010 Entitlement / Kelayakan 23 April / April 2010 Payment / Bayaran 7 May / Mei 2010 ANNUAL GENERAL MEETING MESYUARAT AGUNG TAHUNAN Eleventh / Ke-Sebelas 29 March / Mac 2010

14 12 Financial Highlights Of The NCB Group And Subsidiaries PETUNJUK PENTING KEWANGAN KUMPULAN NCB DAN SUBSIDIARI NCB HOLDINGS BHD GROUP / KUMPULAN NCB HOLDINGS BHD , , , , , , , , , ,986 Revenue Profit Before Taxation Hasil Keuntungan Sebelum Cukai (RM Million Juta ) (RM Million Juta ) Net Tangible Assets Per Share Harta Ketara Bersih Sesaham (Sen) Earnings Per Share Pendapatan Sesaham (Sen)

15 13 Financial Highlights Of The NCB Group And Subsidiaries PETUNJUK PENTING KEWANGAN KUMPULAN NCB DAN SUBSIDIARI NCB HOLDINGS BHD GROUP / KUMPULAN NCB HOLDINGS BHD RM'000 RM'000 RM'000 RM'000 RM'000 Revenue Hasil 831, , , , ,576 Profit before taxation Keuntungan sebelum cukai 167, , , , ,938 Profit after taxation Keuntungan selepas cukai 141, , , ,164 95,440 Paid-up capital Modal berbayar 470, , , , ,253 Total shareholders' fund Dana pemegang saham 1,844,907 1,792,036 1,729,406 1,666,913 1,601,614 Dividend (net) Dividen (bersih) 59,957 59,628 58,922 58,123 50,787 Dividend rate (%) - Gross Kadar Dividen (%) - Kasar Special Dividend (net) Dividen Khas (bersih) 38,796 28,215 27,839 32,612 - Special Dividend rate (%) - Gross Kadar Dividen Khas (%) - Kasar Net tangible asset per share (Sen) Harta ketara bersih sesaham (Sen) Closing price per share as at 31 December (RM) Harga tutup sesaham pada 31 Disember (RM) Retained earnings 1,172,934 1,120,063 1,058, , ,260 Keuntungan terkumpul Return on shareholders' equity (%) Pulangan atas ekuiti para pemegang saham (%) Earnings per share (Sen) Pendapatan sesaham (Sen)

16 14 Financial Highlights Of The NCB Group And Subsidiaries PETUNJUK PENTING KEWANGAN KUMPULAN NCB DAN SUBSIDIARI NORTHPORT (MALAYSIA) BHD , , , , , , , , , ,065 Revenue Profit Before Taxation Hasil Keuntungan Sebelum Cukai (RM Million Juta ) (RM Million Juta ) KONTENA NASIONAL BERHAD 4,435 3, , , , , ,515 12,093 (2,897) 9,721 Revenue Hasil (RM Million Juta ) Profit Before Taxation Keuntungan Sebelum Cukai (RM Million Juta )

17 15 Financial Highlights Of The NCB Group And Subsidiaries PETUNJUK PENTING KEWANGAN KUMPULAN NCB DAN SUBSIDIARI NORTHPORT (MALAYSIA) BHD AND SUBSIDIARIES / NORTHPORT (MALAYSIA) BHD DAN SUBSIDIARI RM'000 RM'000 RM'000 RM'000 RM'000 Revenue Hasil 611, , , , ,646 Profit before taxation Keuntungan sebelum cukai 148, , , , ,703 Paid-up capital Modal berbayar 308, , , , ,530 Total shareholders' fund Dana pemegang saham 1,008, , ,157 1,144,514 1,061,729 Dividend (net) Dividen (bersih) 92, ,109 75,528 67,753 Dividend rate (%) - Gross Kadar Dividen (%) - Kasar Special Dividend (net) Dividen Khas (bersih) ,000 24,550 - Special Dividend rate (%) - Gross Kadar Dividen Khas (%) - Kasar KONTENA NASIONAL BERHAD AND SUBSIDIARIES / KONTENA NASIONAL BERHAD DAN SUBSIDIARI RM'000 RM'000 RM'000 RM'000 RM'000 Revenue Hasil 219, , , , ,930 Profit before taxation Keuntungan sebelum cukai 9,721 3,971 12,093 4,435 (2,897) Paid-up capital Modal berbayar 28,712 28,712 28,712 28,712 28,712 Total shareholders' fund Dana pemegang saham 374, , , , ,930 Dividend (net) Dividen (bersih) - - 3,354 2,500 - Dividend rate (%) - Gross Kadar Dividen (%) - Kasar Special Dividend (net) Dividen Khas (bersih) ,002 8,153 - Special Dividend rate (%) - Gross Kadar Dividen Khas (%) - Kasar

18 In deep silence one walks the water s edge To spot the feeding heron long before it flies Do not falter in your pursuit of knowledge For it is within you that our future lies Ikan cencaru ikan belanak Renang mencelah ombak berliku Tuntutlah ilmu aduhai anak Kerana kamulah penerus langkahku

19 Success and progress that have been earned through perseverance and hard work can only be preserved and enhanced if entrusted into trained and able hands. Kejayaan yang dizahirkan melalui kesabaran dan usaha gigih akan mampu dipertahan dan ditingkatkan hanya jika diwariskan kepada tenaga penerus yang terlatih dan berkemampuan.

20 18 Chairman s Statement DEAR VALUED SHAREHOLDERS, ON BEHALF OF THE BOARD OF DIRECTORS OF NCB HOLDINGS BHD, I AM PLEASED TO PRESENT THE ANNUAL REPORT AND THE AUDITED FINANCIAL STATEMENTS OF THE GROUP FOR THE FINANCIAL YEAR ENDED 31 DECEMBER CORPORATE HIGHLIGHTS Business Review The weak economy in the year 2009, coming as the spiraling effect of the financial crises in the United States and Europe have been directly translated into a market of reduced demands in terms of both goods and services associated with global trade. Consequently there was a reduced volume of demand for haulage and logistics service. This worsens a situation that is already characterized by stiff competition amongst the large number of service providers. During the latter parts of the year there were discernable signs of recovery in Malaysia s trading activities and the gradual reversal in the trend in demand for the supporting services

21 19 Chairman s Statement The pre-tax profit for the Group was RM167.9 million, reflecting an increase of 2.3% against last year s figure of RM164.1 million. This position was assisted to a degree by an amount of non-trading income realized through disposal of assets and generation of interest on surplus fund. The favourable profit figures were also the result of very strict cost control measures that were carried out during the year as the management s response towards the anticipated impact of the global financial crisis Northport (Malaysia) Bhd, the port operating subsidiary recorded a pre-tax profit of RM148.0 million against a revenue of RM611.9 million, whilst the haulage and logistics subsidiary, Kontena Nasional Berhad recorded a pre-tax profit of RM9.7 million against a revenue figure of RM219.5 million. Dividend The Group has remained committed towards the objective of providing good return to shareholders for the confidence and trust they have placed on the Board. For year 2008, the Company paid a total dividend of 25.0 sen per share where 8.0 sen was paid in the form of a special dividend. This involved a total pay-out of RM87.8 million net of tax. Companies in the NCB Group adjusted their operating plans and took firm measure to contain costs. The efforts were successful and the NCB Group was able to attain credible business performance, registering a respectable revenue figure that shrank by a far smaller margin than what has been initially anticipated. The Group produced a satisfactory bottom line figure for the year. This has put the Group in a position to provide good dividend yield for its shareholders. Financial Position For the financial year ended 31 December 2009, the Group recorded a turnover of RM831.4 million, reflecting a decrease of 12.1% compared against the previous year s figure of RM946.2 million. For year 2009, the Company has already paid an interim dividend of 7.0 sen on 9th October 2009, with the total payout coming up to RM24.7 million, net of 25% tax. Beyond this, the Company is proposing at the coming Annual General Meeting, a similar payment of 10.0 sen per share as final dividend, accompanied by an improved figure for special dividend proposed at 11.0 sen per share, and payable on 7th May The final and special dividend will require a payout of RM74.1 million net of 25% income tax. This will bring the total dividend pay-out for year 2009, based on an issued share capital of 470,252,708 ordinary shares, of RM98.7 million, net of 25% income tax. OPERATIONAL PERFORMANCE General Overview Companies within the NCB Group showed strong resilience and faced up well to the challenge of managing their business activities under trying global and regional economic situations. I am pleased to report that all measures taken to achieve cut-back in costs, elimination of unprofitable activities and improvement of efficiency in processes and organisation structure have yielded good results which enabled both subsidiaries to register profits even at the reduced levels of revenue, compared against what they earned in the previous year.

22 20 Chairman s Statement The total volume handled through Port Klang during year 2009 was 7,309,779 TEU s reflecting a decline of 8.3% compared to 7,973,579 TEU s recorded in year Northport s share of this throughput was 2,858,341 TEU s, a decrease of 5.0% compared with 3,005,920 TEU s recorded in Port Operations One of the greatest challenges faced by Northport was the retention of customers as most shipping lines were going through financial pressures in their operation which then caused direct knock-on pressures on the port operators, particularly considering the low level of tariff already in place before the crisis. Northport has managed to maintain strong relationship with its customers and this in turn enabled it to register speedy gains in volume as customers throughput showed an increase in the second half of the year. The container mix in Northport stood at 50% for both import and export containers. In volume terms, the total for inbound containers declined by 4.4% from 1,531,311 TEU s in year 2008 to 1,463,625 TEU s in year Outbound containers also registered a decline by 5.4%, from 1,474,609 TEU s in 2008 to 1,394,716 TEUs in Of the 2,994,100 TEU s of laden container traffic related to indigenous trade passing through Port Klang, 1,754,098 TEU s or 58.6% passed through facilities operated by Northport. This makes Northport the leading gateway for national trade. Transhipment volume handled during the year was 1,104,243 TEU s, lower by 109,426 TEU s or 9.0% compared with the year 2008 volume of 1,213,669 TEU s. Transhipment volume made up 38.6% of the total volume handled by Northport in Companies within the NCB Group showed strong resilience and faced up well to the challenge of managing their business activities under trying global and regional economic situations.

23 21 Chairman s Statement year 2009, indicating a decrease by 1.8% compared with the previous year s level of 40.4%. Port Klang handled a total transhipment volume of 4,315,679 TEU s, with the proportion serviced by Northport contributing 25.6% towards this total. The conventional cargo business recorded a decline of 16.4% from 7.81 million FWT in year 2008 to 6.53 million FWT in year This was mainly due to weakening business and competition. Conventional business refers to activities associated with cargoes identified under the break bulk, dry bulk and liquid bulk categories. Warehousing and Distribution Business Northport Distripark Sdn Bhd (NDSB) a 100% owned subsidiary of Northport, is engaged in warehousing, storage and distribution activities. The company operates from within the Free Commercial Zone of North Port, and acts as support facility to Northport in the generation of containerized cargo arising out of activities of tenants and clients that offer an array of regional distribution centre, international procurement centre and multi-country consolidation centre services. During the year under review, NDSB handled a total of 39,717 TEU s of containers, reflecting a decrease of 12.0% against the throughput of 45,133 TEU s handled in Haulage and Logistics Operations Kontena Nasional has been operating within a stiff competitive environment throughout the year. Serious efforts however continued to be put towards improving the internal efficiency, accountability and performance to enable the company to undertake new business ventures in towards the more rewarding sectors of logistics and related services. For the year under review the subsidiary has materially improved its position by registering a profit of RM9.7 million compared with RM3.9 million during the previous year. However, the haulage arm of its business registered a decline in the scale of activity, handling a total box movement of 268,075 TEU s, 22.2% less than the 344,468 TEU s recorded during year 2008.

24 22 Chairman s Statement STRATEGY Northport and its Subsidiaries Northport continued to be the main gateway for the country for export and import laden boxes, handling a 58.6% share of the containerized indigenous traffic passing through Port Klang. It also continued to sustain its role as a strong player within the Port Klang environment, with a market reach of 39.1% out of the total container volume passing through the port. Northport s strategy is to ensure that the available resources are gainfully employed to maximize yield and profitability and enhance shareholders value through strategic business decisions. In this context, the company has strived to improve its profitability both through the handling of containerized trade as well as cargo in conventional form. Going forward, and subject to the economic environment showing sustainable signs of improvement, the Group remains ready to re-activate the planned construction of Wharf 8A to meet customers demand for enhanced capacity to service their growth in business.

25 23 Chairman s Statement Kontena Nasional and its Subsidiaries One of the more significant changes in the definition of the business model for the Group s logistics subsidiary is the placing of greater focus on expanding its services in the total logistics sector. This will however be done in parallel with continuing efforts to streamline and strengthen the haulage segment of the business. As a result of the realignment in focus and the drive to contain and gradually reduce operating cost the subsidiary was able to produce a far more satisfactory result during the year under review. Going forward Kontena Nasional will push for greater progress in its long-term strategy to fully transform into a leading full-fledged 3PL logistics player. CORPORATE GOVERNANCE The Board of NCB is committed to complying with and consistently upholding the standards set in the Malaysian Code of Practice on Corporate Governance in all its activities. A detailed account of the Board s approach in this matter is contained within the Statement on Corporate Governance appearing on pages 79 to 87 of this Annual Report. APPRECIATION On behalf of the Board, I would like to record my sincere appreciation to all the employees, the management of the company and the various subsidiaries within the Group for their support and dedication. My thanks also go to our shareholders, customers, port users, Government authorities, business associates and other stakeholders. I would also like to record my appreciation to the media for their fair reporting on the business activities of the Group. I also wish to place on record my thanks to my fellow directors as well as directors who sit on the boards of the subsidiaries for their valuable service during the year just ended. TUN AHMAD SARJI BIN ABDUL HAMID Chairman 23 February 2010

26 In the pursuit for more physical development, which is often erroneously used as a measure of progress, many will be just too ready to sacrifice the greenery that nature intended as the balancing element against man-made structures. Dalam mengejar pembangunan fizikal, yang mana sering disalah anggap sebagai pengukur kemajuan, ramai yang terlalu bersedia mengorbankan tumbuhan hijau semulajadi yang berperanan sebagai pengimbang kepada struktur yang dibina oleh manusia

27 Bubuh jerami di dalam kukus Diikat tali si daun bemban Bila bumi dibangun rakus Yang semula jadi menjadi korban The cook is at ease with the pot and the pan For this is where his skill will hold sway When physical development is preferred by man Nature s greenery is forced to make way

28 26 Penyata Pengerusi PARA PEMEGANG SAHAM, BAGI PIHAK LEMBAGA PENGARAH NCB HOLDINGS BHD, SAYA BERBESAR HATI MEMBENTANGKAN LAPORAN TAHUNAN DAN PENYATA KEWANGAN YANG DIAUDIT BAGI KUMPULAN BAGI TAHUN KEWANGAN BERAKHIR 31 DISEMBER PENCAPAIAN KORPORAT Ulasan Mengenai Perniagaan Iklim ekonomi yang lemah dalam tahun 2009, yang timbul kesan daripada krisis kewangan di Amerika Syarikat dan Eropah, telah membawa kepada keadaan dimana pasaran mempunyai permintaan rendah dari segi barangan dan perkhidmatan yang berkait dengan dagangan antarabangsa. Akibatnya terdapat tahap permintaan yang rendah bagi perkhidmatan pengangkutan dan logistik. Ini telah memburukkan keadaan yang telah sedia diwarnai oleh persaingan sengit dikalangan pembekal perkhidmatan yang terlalu ramai. Dibulan-bulan terakhir tahun ini terdapat petanda-petanda yang agak jelas tentang pemulihan dalam aktiviti dagangan Malaysia dan perubahan arah dalam trend permintaan bagi khidmat sokongan.

29 27 Penyata Pengerusi Prestasi Kewangan Bagi tahun kewangan berakhir 31 Disember 2009, Kumpulan mencatitkan nilai urusniaga sebanyak RM831.4 juta, yang mana adalah merupakan pengurangan 12.1% berbanding dengan angka bagi tahun sebelumnya sebanyak RM946.2 juta. Untung sebelum cukai bagi Kumpulan ialah RM167.9 juta, yang mana adalah 2.3% lebih tinggi daripada angka bagi tahun sebelumnya sebanyak RM164.1 juta. Kedudukan ini telah sedikit sebanyak dibantu oleh hasil yang diperolehi daripada tindakan menjual beberapa harta tetap dan menghasilkan faedah daripada dana lebihan. Keputusan yang baik ini juga dimungkinkan dengan adanya tindakan-tindakan mengawal kos yang ketat sebagai strategi pengurusan tehadap kesan yang dijangka daripada kemerosotan ekonomi global. Northport (Malaysia) Bhd, anak syarikat pelabuhan telah mencatitkan untung sebelum cukai sebanyak RM148.0 juta berasaskan kepada jumlah hasil sebanyak RM611.9 juta, sementara anak syarikat pengangkutan dan logistik, Kontena Nasional Berhad telah mencatitkan keuntungan sebelum cukai sebanyak RM9.7 juta berdasarkan kepada tahap hasil sebanyak RM219.5 juta. Syarikat-syarikat dalam Kumpulan NCB telah mengubahsuai rancangan operasi masing-masing serta mengambil langkah tegas untuk mengawal kos. Usaha ini telah berjaya dan Kumpulan NCB telah menghasilkan keputusan perniagaan yang baik, dengan mencatitkan tahap hasil yang menguncup pada jurang perbezaan yang amat sedikit berbanding dengan angka yang diunjur pasa asalnya. Kumpulan telah mencatitkan angka keuntungan yang memuaskan tahun ini. Keadaan ini telah membolehkan Kumpulan mencadangkan pengagihan dividen pada kadar yang lebih tinggi kepada para pemegang saham. Dividen Kumpulan terus komited kepada objektif mengagihkan pulangan yang baik kepada pemegang saham memandangkan keyakinan dan kepercayaan yang ditunjukkan oleh mereka terhadap Lembaga. Bagi tahun 2008, Syarikat telah membayar dividen sebanyak 25.0 sen sesaham dimana 8.0 sen daripadanya telah dibayar dalam bentuk dividen khas. Keputusan ini telah melibatkan pembayaran berjumlah RM87.8 juta setelah ditolak 25% cukai pendapatan. Bagi tahun 2009, Syarikat telah mengeluarkan dividen awal pada kadar 7.0 sen sesaham pada 9hb Oktober 2009, melibatkan jumlah pembayaran sebanyak RM24.7 juta, setelah diambilkira cukai pada kadar 25%. Berikutnya, Syarikat akan mencadangkan kepada Mesyuarat Agung Tahunan, supaya dibayar dividen akhir juga sebanyak 10.0 sen sesaham, dan disertai dengan dividen khas yang lebih tinggi sebanyak 11.0 sen sesaham, dan dibayar pada 7hb Mei Dividen akhir dan dividen khas akan memerlukan pengeluaran bayaran sebanyak RM74.1 juta setelah ditolak cukai pada kadar 25%. Kedudukan diatas akan membawa jumlah dividen yang akan dikeluarkan bagi tahun 2009, berasaskan kepada jumlah saham diterbit sebanyak 470,252,708 saham biasa, kepada RM98.7 juta, setelah diambilkira cukai pada paras 25%.

30 28 Penyata Pengerusi PRESTASI OPERASI Kedudukan Umum Syarikat-syarikat dalam Kumpulan NCB telah menunjukkan daya tahan yang kuat dan telah berjaya menghadapi cabaran terhadap kaedah mereka mengendalikan perniagaan dalam suasana global dan serantau yang mencabar. Saya berbesar hati melaporkan bahawa semua inisiatif untuk menghasilkan penjimatan kos, mengelakkan aktiviti yang tidak menguntungkan, dan peningkatan kecekapan dalam proses dan struktur organisasi telah menghasilkan pencapaian yang baik yang telah membolehkan kedua-dua anak syarikat mencatitkan keuntungan walau pun dalam keadaan hasil yang merosot berbanding dengan paras bagi tahun lalu. Syarikat-syarikat dalam Kumpulan NCB telah menunjukkan daya tahan yang kuat dan telah berjaya menghadapi cabaran terhadap kaedah mereka mengendalikan perniagaan dalam suasana global dan serantau yang mencabar Operasi Pelabuhan Salah satu cabaran paling serius bagi Northport ialah untuk mengekalkan sokongan pelanggan memandangkan semua syarikat perkapalan menghadapi tekanan kewangan dalam operasi masing-masing yang mana mengakibatkan mereka mendesak untuk mendapatkan perkhidmatan pada kadar tarif yang rendah, lebih-lebih lagi memandangkan bahawa kadar tarif sedia ada adalah rendah. Northport telah berjaya mengekalkan hubungan baik dengan pelanggan dan ini

31 29 Penyata Pengerusi membolehkannya mencapai peningkatan dalam jumlah kontena pada kadar cepat apabila syarikat-syarikat perkapalan yang terbabit telah mula mengalami peningkatan perniagaan dalam separuh kedua tahun tersebut. Jumlah kontena yang dikendalikan di Pelabuhan Klang dalam tahun 2009 ialah 7,309,779 TEU dan ini menunjukkan penurunan sebanyak 8.3% berbanding dengan 7,973,579 TEU yang dicatitkan dalam tahun Angka bagi Northport daripada jumlah ini ialah 2,858,341 TEU, yang merupakan pengurangan sebanyak 5.0% berbanding dengan 3,005,920 TEU yang dicatitkan dalam tahun Perbandingan nisbah untuk Northport ialah 50% bagi kedudua kontena import dan eksport. Dari segi jumlah, kontena tiba merosot sebanyak 4.4% daripada 1,531,311 TEU dalam tahun 2008 kepada 1,463,625 TEU dalam tahun Kontena berlepas juga mencatitkan penurunan sebanyak 5.4%, daripada 1,474,609 TEU dalam tahun 2008 kepada 1,394,716 TEU dalam tahun Kontena transhipment yang dikendalikan dalam tahun 2009 ialah 1,104,243 TEU, iaitu lebih rendah sebanyak 109,426 TEU atau 9.0% berbanding dengan angka bagi tahun 2008 iaitu 1,213,669 TEU. Kontena transhipment merupakan 38.6% daripada jumlah kontena yang dikendalikan oleh Northport dalam tahun 2009, menunjukkan pengurangan sebanyak 1.8% berbanding dengan paras bagi tahun 2008 iaitu 40.4%. Pelabuhan Klang mengendalikan jumlah kontena transhipment sebanyak 4,315,679 TEU, dengan Northport menyumbang 25.6% daripada jumlah ini. Perniagaan kargo konvensional mencatitkan pengurangan sebanyak 16.4% daripada 7.81 juta FWT dalam tahun 2008 ke paras 6.53 juta FWT dalam tahun Ini berlaku akibat daripada trend perniagaan yang menurun dan berlakunya persaingan yang sengit. Perniagaan kargo konvensional merujuk kepada aktiviti pengendalian kargo dalam kategori pecah pukal, pukal cecair dan pukal kering. Daripada jumlah 2,994,100 TEU kontena sarat melibatkan dagangan negara Malaysia yang melalui Pelabuhan Klang 1,754,098 TEU darinya atau 58.6% menggunakan kemudahan Northport. Ini meletakkan Northport pada status laluan utama bagi dagangan import dan eksport negara.

32 30 Penyata Pengerusi Perniagaan Pergudangan dan Pengedaran Northport Distripark Sdn Bhd (NDSB) syarikat milik 100% Northport bergiat dalam aktiviti pergudangan, penyimpanan dan penghantaran. Syarikat ini beroperasi di dalam Zon Perdagangan Bebas bagi Pelabuhan Utara dan bertindak sebagai pemberi sokongan dalam mendapatkan kargo dalam kontena yang dihasilkan melalui aktiviti penyewa dan pelanggan yang menawarkan khidmat pusat pengedaran serantau, pusat perolehan antarabangsa dan perkhidmatan konsolidasi pelbagai negara. Dalam tahun 2009, NDSB mengendalikan sejumlah 39,717 TEU kontena, iaitu kurang 12.0% berbanding dengan jumlah bagi tahun 2008 sebanyak 45,133 TEU. Operasi Pengangkutan Kontena dan Logistik Kontena Nasional menjalankan operasi dalam suasana persaingan yang sengit sepanjang tahun Walau bagaimana pun usaha terus digerakkan untuk mempertingkatkan lagi kecekapan dalaman, kebertanggungjawaban dan prestasi untuk membolehkan syarikat menerokai bidang perniagaan baru dalam sektor logistik dan khidmat berkait yang boleh menghasilkan pulangan yang lebih menguntungkan. Bagi

33 31 Penyata Pengerusi tahun 2009, anak syarikat ini telah berjaya mengukuhkan kedudukannya dengan mencatitkan keuntungan sebanyak RM9.7 juta berbanding dengan RM3.9 juta dalam tahun sebelumnya. Namun demikian, segmen pengangkutan kontenanya masih mencatitkan penurunan paras perniagaan, dengan kendalian kontena berjumlah 268,075 TEU, atau 22.2% lebih rendah daripada paras 344,468 TEU yang dicatitkan dalam tahun STRATEGI Northport dan Syarikat Subsidiarinya Northport telah menjadi jalan keluar utama bagi kontena import dan eksport negara, dengan mengendalikan 58.6% daripada jumlah kontena berkaitan dengan ekonomi negara melalui Pelabuhan Klang. Northport terus mengekalkan kedudukannya sebagai pengusaha pelabuhan berskala besar dalam persekitaran Pelabuhan Klang, dimana 39.1% daripada keseluruhan kontena yang dikendalikan dipelabuhan tersebut menggunakan kemudahan yang ditawarkan oleh Northport. Strategi Northport ialah untuk memastikan semua kemudahannya dipergunakan untuk menghasilkan pulangan dan keuntungan yang terbaik serta menambahkan lagi nilai pegangan pemegang saham dengan cara membuat keputusan perniagaan yang strategik. Dalam kontek ini syarikat telah terus berusaha memperbaiki tahap keuntungannya melalui pengendalian kargo kontena dan juga kargo konvensional. Buat masa hadapan, dan tertakluk kepada keadan ekonomi menampakkan petanda-petanda pemulihan yang jelas, Kumpulan bersedia untuk menggerakkan semula rancangan membangunkan kemudahan di Dermaga 8A untuk memenuhi permintaan pelanggan terhadap keupayaan tambahan bagi mendokong peningkatan perniagaan mereka. Kontena Nasional dan Syarikat Subsidiarinya Salah satu daripada perubahan besar dalam pembentukan model perniagaan anak syarikat logistik ini ialah tumpuan yang lebih khusus kearah mengembangkan perkhidmatannya dalam sektor logistik. Walau bagaimanapun inisiatif ini akan dijalankan secara selari dengan usaha memperkemaskan serta memperkukuhkan operasi dalam sektor pengangkutan kontena.

34 32 Penyata Pengerusi Salah satu daripada perubahan besar dalam pembentukan model perniagaan anak syarikat logistik ini ialah tumpuan yang lebih khusus kearah mengembangkan perkhidmatannya dalam sektor logistik

35 33 Penyata Pengerusi Kesan daripada penyesuaian fokus dan usaha untuk mengawal dan mengurangkan kos anak syarikat ini telah berjaya menghasilkan prestasi yang jauh lebih memuaskan dalam tahun Dari tahap ini Kontena Nasional akan terus menjuruskan usahanya kearah mencapai transformasi yang sempurna sehingga menjadi pembekal perkhidmatan logistik 3PL yang benar-benar berjaya. URUSTADBIR KORPORAT Lembaga NCB penuh komited terhadap pematuhan dan usaha menegakkan piawaian yang digariskan dalam Kod Amalan Malaysia Mengenai Urustadbir Korporat. Kenyataan lebih lengkap mengenai pendekatan yang digunapakai oleh Lembaga dalam hal ini ada terkandung dalam Kenyataan Mengenai Urustadbir Korporat yang terdapat dimukasurat 88 hingga 97. PENGHARGAAN Bagi pihak Lembaga saya ingin merakamkan penghargaan ikhlas saya terhadap semua kakitangan, pengurusan syarikat serta juga anak-anak syarikat dalam Kumpulan atas sokongan dan sifat dedikasi mereka. Saya juga berterima kasih kepada para pemegang saham, pelanggan, pengguna pelabuhan, pihak berkuasa Kerajaan, rakan perniagaan dan lain-lain yang sama berkongsi kepentingan. Saya juga ingin merakamkan penghargaan saya kepada pihak media atas laporan mereka yang adil ketika membuat liputan mengenai aktiviti perniagaan Kumpulan. Saya juga ingin merakamkan ucapan terima kasih kepada barisan pengarah Syarikat serta juga mereka yang menganggotai lembaga anak syarikat atas khidmat yang mereka jalankan sepanjang tahun yang baru berakhir. TUN AHMAD SARJI BIN ABDUL HAMID Pengerusi 23 Februari 2010

36 Happy is the fisherman and so be the blacksmith Happy on their steed they both sit astride Harm not the heritage objects we are now blessed with For they are the embodiment of our values and pride Pasang lukah tepi terusan Supaya rembang kelak terlambat Jangan dimusnah bahan warisan Dialah lambang nilai martabat

37 What have been accepted today as items of heritage value usually manifest two core characteristics, firstly their initial emergence as break-through achievements and secondly their capacity to withstand and survive the waves of change. Perkara-perkara yang kini diterima sebagai bahan warisan lazimnya memiliki dua ciri teras, yang pertama kemunculannya sebagai sesuatu pencapaian yang mendahului zamannya dan kedua kemampuannya terus kekal melalui gelombang masa.

38 36 Group Managing Director s Statement Going forward with this prognosis, the challenge was to see if the need for adaptation and re-alignment can also be turned into an opportunity to critically look at the existing business model and seek for ways to secure satisfactory results from the shrinking revenue. Both companies in the Group undertook their own respective programmes of organizational renewal to develop business plans based on the lower revenue stream and better managed resources. The prospect of diminishing size of the business cake that our subsidiaries can aim for compelled us to consider changes in the way we manage the business. The focus was shifted from maintaining on-going businesses to finding out how best we can leverage on what we already know about the market and work better on our relationship with customers to create the crucial winning formula for both sides. THE YEAR IN PERSPECTIVE THE PROSPECT OF 2009 BEING A YEAR WITH WEAK ECONOMIC OUTLOOK WAS FORE-SHADOWED AS WE APPROACHED THE LAST QUARTER OF THE NUMBERS BEGAN TO WEAKEN DURING THE CLOSING MONTHS OF THE SAID YEAR AND THIS MEANT THAT WE WERE APPROACHING 2009 PRE-WARNED ABOUT WHAT CAN BE EXPECTED. Aligning With Projected Down-sized Demand In the port sector, Northport has been enjoying the role as the main gateway for import and export trade for the nation. The subsidiary has been holding on to this pole position for many years and has been conditioning itself to continue doing so in the coming years. The Group is convinced that its port subsidiary can continue to fit into this role with credit.

39 37 Group Managing Director s Statement The results for 2009 have been encouraging in that actual throughput volume has far surpassed projection and lagged behind that of the previous year only by a rather small margin. This was made possible because the down trend of 2008 that continued into 2009 began to turn for the better in the second half of the year. Northport s position as the gateway for imports and exports come with a responsibility. This role must be sustainable both in terms of quality service as well as the measure of capacity. Northport makes no mistake about this and sent out signals to customers that it takes its expected role seriously and demonstrated this with the willingness to commit major investments in new equipment as well as in the creation of more berthing space and container storage yards as the demand pattern shall dictate. The planned investments have been included in the business plans of 2010 through The execution of these plans is however subject to reconfirmation in terms of scale and timing taking into account the relevant market indicators. For the transhipment market, the full year aggregated volume had remained strong during 2009, again buoyed by the strong volume that came on-stream during the latter parts of the year. The discernable indication from the closing months of 2008 indeed indicated that this trade will also turn weaker. However, the volume actually recorded in the 12- month period of 2009, confirmed that Northport continues to enjoy the support of customers involved in the transhipment trade. In the container haulage sector, the trend in terms of growth of the market have indeed shown signs of weakening, on account of the weak pattern in global trade seen in the closing months of last year. At the same time, the liberalized market within the country has put greater competitive pressures on the players, particularly those that are dependent on the traditional haulage business. Our haulage subsidiary has been giving the right responses to the dynamic situation and re-set its business approach to leverage effectively on features it is strong in. The subsidiary embarked on a programme aimed at differentiating its service offerings from what have been common denominators that the market has become quite accustomed to. The path of change that the Company has been put on will place focus on tighter control over the back-bone activities of haulage in terms of worker and machine output, rightsizing of branch operations, improved age profile of key machines in use and the greater application of information technology based operations support and monitoring system. These initiatives will however not detract the Company from directing efforts towards customer relations, agreed service level standards and the sharing of business intelligence for the establishment of better framework for service partnerships. In the more promising logistics sector, Kontena Nasional has been able to produce encouraging results from its entry into the contract logistics business. The business planners in the company are now much clearer about where the new future value can be garnered from. There was notable success in securing contracts for logistics services from large multi-national corporations as well as leading Malaysian companies with large scale operation at home and overseas. Some of the initiatives resulted in contracts that materially pushed the level of revenue from this segment of KNB s activities. How this trend will develop beyond 2009 will, to a degree, be influenced by whether there are planned cut-back by major oil companies in their 2010 calendar.

40 38 Group Managing Director s Statement Reinforcing Customers Confidence The dominance of import and export containers within the volume passing through Northport also suggests that the services offered are directly linked to the efficiency in the movement of Malaysian trade, and therefore by extension, the relative competitiveness of Malaysian goods in the world market. Northport has been very mindful of this. Northport s management has placed very strong emphasis on the need to closely understand the needs of customers when they plan their own market positioning to stay competitive. Accounts managers of Northport are tasked to intimately know what are the possible impediments and threats to an exporter s success in the market place that may be encountered within the areas under the control of Northport. Northport has put in their best efforts to maintain continuous dialogue with these clients. In addition, Northport subjects itself to regular customer perception and satisfaction surveys from time to time so that it can understand where its services may be lacking and unsuitable procedures may need to be revamped. While survey findings have generally been satisfactory, there will be no letting up on the watch being done over the matter and continuous client interface has been made a matter of priority for all personnel. This close-range dialogue was given greater priority during 2009 as it was a time of reduced demand caused by the contraction in global trade. Companies in the NCB Group have a long history of existence, the oldest having been in operation for close to four decades. These companies have been operating under both conditions of growth as well as in conditions of weak market. This has placed companies under the Group in fairly good stead to recognize the changing market situation and put in places appropriate response plans so as to be appropriately positioned to tap on opportunities

41 39 Group Managing Director s Statement While the haulage sector continues to remain competitive and appears destined to offer weak margins, Kontena Nasional s big scale involvement in the area has given it strong visibility as to open up opportunities in the associated non-haulage segments of the industry. Kontena Nasional has been chalking up reasonable success in marketing its services to meet clients inventory control, warehousing and distribution needs. More and more players in the market are now recognizing that the scope of Kontena Nasional s services go well beyond container transportation. Strong support has been secured from major companies engaged in car imports as well as car assembly. Customized service packages have been proposed for customers and many of these have led to the commitment of long-term contracts with Kontena Nasional playing the role of service partners for logistics support to manufacturing or global inventory and distribution activities. Kontena Nasional has also been successful in securing contracts for providing storage and handling services to a large engineering company engaged in the fabrication of drilling platforms. The trend which picked up strongly up to the close of the third quarter last year has not materially abated and this gave very strong earnings to Kontena Nasional s business unit dealing with this segment of the trade. Sizing the New Challenges and Opportunities During the year just ended, Northport undertook a detailed analysis of the medium to long-term needs of the clients and the issues that matter most to them in the effort to retain their continuing support. This exercise has been approached as an on-going need to re-look into and re-align the services offered towards the operating environment of the future. Also on Northport management s list is the continuous enhancement of its information technology applications.

42 40 Group Managing Director s Statement Northport has prepared and outlined their response plan involving the need to commit new capital expenditure on new berthing facilities and supporting equipment. Clients have reacted well to Northport s willingness to commit itself to future investment as this can fulfill their long-term needs without having to consider relocating to an alternative terminal. The actual kick off into these investment plans have however been cautiously reviewed taking pointers from the initial outlook of weak demand going beyond With the clear indications of possible recovery these programmes are now again being actively looked into and can be rolled into action as signs of the recovery trend firm up. Kontena Nasional on the other hand has been actively studying the opportunities that are likely to be generated by the creation of new growth areas. In the meantime they have to be sensitive to the changing demands of the existing market of clients. They have been placed on notice that they need to come up with the right responses as new opportunities can emerge even within the context of services to current clients. The events in the latter months of 2009 clearly indicated that more opportunities to package new services to clients can be created if management puts greater effort to closely understand customers unique needs and respond with suitable solutions that fit their circumstance. Accordingly, there is now a re-focus being done on they way Kontena Nasional s various business units will seek to sell their services. Emphasis is also being placed on finding the most effective way to maximize the use of assets to produce better yield. Similarly the approach for acquiring the required assets is also being re-examined so that the method adopted will support the need to lower the ultimate cost of rendering service. Tapping on Past Strengths Companies in the NCB Group have a long history of existence, the oldest having been in operation for close to four decades. These companies have been operating under both conditions of growth as well as in conditions of weak market. This has placed companies under the Group in fairly good stead to recognize the changing market situation and put in places appropriate response plans so as to be appropriately positioned to tap on opportunities. To players in an industry that is very closely linked to global trade, changes in the conditions in the market can and do directly translate into lower demand for goods movement. This was the situation that pervaded during Within the port sector the competition for customer support amongst ports within and outside country as well as within the confines of Port Klang continue to put pressure on the port subsidiary. On the other hand, the reduced scale of demand for on-land movement of goods in a market over-crowded with players is putting similar pressure on our haulage and logistics subsidiary. In both instances the challenges for management will be in the area of resource planning and customer relationship and retention both of which need to be underscored by sustenance of service quality and effective management of costs. The Group has made a conscious review of the development programmes that have previously been identified based on earlier business plans and is now adapting these to only the very necessary. At the same time cost efficiency in operation is being given top priority.

43 41 Group Managing Director s Statement

44 42 Group Managing Director s Statement speaking be seen as having braced itself to deal with very trying conditions have therefore been making preparation to adapt appropriately. Having put their attention and efforts in the right places the companies have been able to deal with and contain the effect from the less vibrant economic condition anticipated. Conclusion The operational and financial results associated with the activities undertaken by the Group during 2009 have been extremely encouraging. There were good reasons to feel happy, particularly so when the levels of actual attainment were clearly far stronger than what have been anticipated considering the situation of weakening economy as the projections indicate. There were admittedly times when the operating results were truly weak especially those that relate to the opening quarters of the year. The trends however became less gloomy as the year progressed. However with the companies already put in a frame of mind of accepting potential decline in business, the Group can in a manner of I also feel encouraged by the fact that the management of both subsidiaries have continued in their efforts to search for more creative approaches in looking for new value drivers. While the business of Northport appears to have matured, its management continued to challenge themselves to find more effective ways to overcome what may appear to be inherent limitations. This attitude of wanting to extract better value out of what is already their core activity shows that the team is willing to test its capability on an on-going basis. Many of Northport management s initiatives have been on target in terms of the intended results. The operating scenario emanating from the gloomy outlook of the economy has been placing greater demand on management in actualizing their business targets and in searching for opportunities for improvement and growth.

45 43 Group Managing Director s Statement Kontena Nasional on the other hand remains committed to pushing their programme for change in business profile i.e. moving their identity well beyond that of a mere trucking company and therefrom getting truly acknowledged as a total logistics service provider of substance that offers customers both services and solutions. The market it is servicing is admittedly under real threat of shrinking going by the economic projections. Kontena Nasional however continued to leverage on its range of assets, its track record of past success as well as its appetite to break new ground to put itself in strong contention against other home-grown players as well as the local outfits of global players. The employees in the various operating units have been responding well to the competitive mode of the market as well as the knock-on effects of the global economic slowdown. The challenges emerging therefrom have positively touched the heart and challenged the minds of every employee in the Group. We are indeed taking to the field fully ready for more hard work and not discouraged by the weak market outlook. The employees are still spurred on by the belief they are capable of turning adversity into opportunity and still coming out with respectable results. The key subsidiaries that are the value generators in the NCB Group have a long history of existence, the oldest having been in business for some 39 years. Another has clocked in 24 years of experience. Both have attained credible standing in the market and have experienced going through instances of weak market trend. We feel we have held our ground extremely well during the trying months of 2009 and feel confident that the approaching year will bring more cheer, if we continue our commitment and hard work. DATO DR. ABDUL SAMAD BIN MOHD DOM Group Managing Director 23 February 2009

46 44 Penyata Pengarah Urusan Kumpulan MENINJAU KEMBALI TAHUN YANG BERLALU KEMUNGKINAN TAHUN 2009 AKAN MENJADI TAHUN YANG TIDAK BERKEMBANG PROSPEK EKONOMINYA TELAH DAPAT DIBAYANGKAN DARI KETIKA MENJELANGNYA SUKU TERAKHIR TAHUN ANGKA YANG DICATITKAN DIBULAN- BULAN AKHIR 2008 TERNYATA LEMAH DAN TREND MENURUN INI MELETAKKAN SYARIKAT DALAM KEADAAN BERSIAP SEDIA TERHADAP APA YANG MUNGKIN BERLAKU DALAM TAHUN Dengan kesedaran ini, cabaran yang timbul ialah untuk melihat bagaimana keperluan membuat penyesuaian dan penyusunan semula akan boleh juga dijadikan kesempatan untuk merangka semula model perniagaan yang digunapakai untuk tujuan menghasilkan pencapaian yang lebih baik daripada aliran hasil yang lebih rendah. Kedua-dua anak syarikat telah menjalankan program penyusunan semula masing-masing untuk merangka rancangan perniagaan berasaskan aliran hasil yang lebih rendah dan penggunaan sumber yang lebih berkesan. Kemungkinan saiz peluang perniagaan yang boleh dicapai dalam suasana persaingan bakal menguncup telah memaksa anak-anak syarikat ini mencari jalan lain untuk mengatur kegiatan perniagaan masing-masing. Fokusnya telah dialih daripada menangani perniagaan yang berterusan kepada mencari cara terbaik untuk menggunakan apa yang diketahui tentang pasaran dan mengambil faedah darinya untuk mempertingkatkan hubungan dengan pelanggan dan menghasilkan rangka hubungan yang sama-sama saling menguntungkan. Menyesuaikan Perkhidmatan Dengan Permintaan Yang Menguncup Dalam sektor pelabuhan, Northport telah memainkan peranannya sebagai laluan utama bagi dagangan impot dan ekspot negara. Northport telah berada dalam peranan penting ini untuk beberapa ketika dan sentiasa berusaha sebaiknya untuk mengekalkan kedudukan ini di tahun-tahun yang akan datang. Kumpulan yakin anak syarikat pelabuhannya akan mampu untuk terus memainkan peranan ini dengan jayanya. Pencapaian dalam tahun 2009 amat menggalakkan dalam mana jumlah kontena yang dikendalikan telah jauh melebihi tahap yang diunjurkan malah perbezaan negatif daripada pencapaian tahun 2008 adalah agak kecil. Keadaan ini telah dimungkinkan kerana kadar penurunan jumlah kontena yang bermula dalam tahun 2008 dan berterusan ke tahun 2009 telah menunjukkan pemulihan daripada pertengahan tahun Kedudukan Northport sebagai pintu utama bagi impot dan ekspot negara adalah berkait dengan tanggungjawab tertentu. Peranan ini perlu dipenuhi dari segi kualiti perkhidmatan serta juga kemampuan menurut ukuran permintaan yang meningkat. Northport cukup jelas tentang peranannya ini dan telah memberikan petunjuk kepada pelanggannya bahawa amanat ini diterima dengan penuh rasa tanggungjawab dari segi kesediaan membuat pelaburan untuk memperolehi peralatan serta membina kemudahan menurut keperluan keadaan. Pelaburan yang diusul telah dimasukkan ke dalam rancangan perniagaan bagi tempuh 2010 hingga Walau

47 45 Penyata Pengarah Urusan Kumpulan bagaimanapun perlaksanaan kerja pembinaan sebenar adalah tertakluk kepada pengesahan semula dari segi skala dan jangkamasa setelah diambilkira petunjuk-petunjuk pasaran. Bagi pasaran transhipment, jumlah kontena yang dikendalikan dalam tahun 2009 masih kukuh, dan ini dimungkinkan kerana adanya peningkatan jumlah kontena dalam kategori ini dalam masa separuh kedua tahun Petunjuk yang nampak dibulan-bulan terakhir 2008 walau bagaimanapun menjangkakan dagangan dalam kategori ini bakal menguncup dengan lebih. Walau bagaimanapun, jumlah sebenar yang telah dicatitkan dalam tempuh 12 bulan tahun 2009 telah mengesahkan bahawa Northport terus mendapat sokongan pelanggan yang bergiat dalam sektor transhipment. Dalam sektor pengangkutan kontena, trend jumlah kontena dalam pasaran ternyata telah menurun, ekoran daripada menurunnya tahap perniagaan global dibulan-bulan akhir tahun Dalam masa yang sama, keadaan pasaran tempatan yang mengalami liberalisasi telah memberikan tekanan persaingan terhadap syarikat yang terlibat terutamanya syarikat-syarikat yang lansung bergantung kepada perniagaan pengangkutan kontena. Kontena Nasional telah memberikan tindak balas yang tepat kepada situasi dinamik ini dan telah menyusun semula pendekatan perniagaannya untuk mengambil faedah secara berkesan daripada bidang-bidang dimana ia mempunyai kekuatan dan kelebihan. Anak syarikat ini telah melaksanakan program khusus untuk menawarkan kelainan dalam perkhidmatannya daripada apa yang menjadi ciri umum yang biasa didedahkan kepada pelanggan setakat ini. Tindakan-tindakan perubahan yang disusun atur meletakkan fokus terhadap kawalan ketat keatas aktiviti teras iaitu pengangkutan kontena dari aspek tahap prestasi jentera dan pemandu, mengoptimisasikan operasi di cawangan, memperbaiki profil usia jentera yang digunakan dan peningkatan dalam penggunaan sistem sokongan dan pemantauan operasi berasaskan teknologi maklumat. Inisiatif ini walau bagaimanapun tidak akan mengalihkan komitmen syarikat untuk terus mempertingkatkan hubungan pelanggan, tahap perkhidmatan yang dipersetujui dan perkongsian maklumat pasaran untuk menjadi asas bagi kerjasama dalam menawarkan perkhidmatan. Dalam sektor logistik yang menawarkan pulangan yang lebih memuaskan, Kontena Nasional telah berjaya menghasilkan pencapaian yang memberangsangkan daripada penglibatannya dalam perniagaan logistik kontrak. Pasukan perancang perniagaan dalam syarikat kini lebih jelas tentang dari mana nilai perniagaan baru akan dapat diperolehi.

48 46 Penyata Pengarah Urusan Kumpulan Kejayaan telah dicapai dalam mendapatkan kontrak bagi menyediakan khidmat logistik daripada syarikat-syarikat asing yang besar serta syarikat-syarikat besar Malaysia yang menjalankan operasi tahap besar dalam negara dan juga diseberang laut. Ada diantaranya yang menghasilkan kontrak yang telah benar-benar meningkatkan tahap pendapatan Kontena Nasional dari sektor aktiviti ini. Bagaimana perkara ini akan terus berkembang selepas tahun 2009 akan bergantung kepada sejauhmana akan berlaku perubahan rancangan mengenai projek baru di kalangan syarikat-syarikat minyak menurut perancangan masing-masing untuk tahun Memperkukuhkan Keyakinan Pelanggan Bahawa jumlah kontena impot dan ekspot merupakan peratusan terbesar daripada jumlah kontena melalui Northport bererti perkhidmatan yang ditawarkan oleh Northport adalah berkait langsung dengan isu kecekapan pergerakan dagangan Malaysia, dan ini sekali gus mengaitkannya dengan soal kemampuan barangan Malaysia bersaing di pasaran antarabangsa. Northport amat menyedari hakikat ini. Pengurusan Northport telah memberikan tekanan terhadap perlunya memahami kehendak pelanggan dalam usaha mereka menawarkan khidmat kepada pelanggan. Anak-anak syarikat utama yang menjadi penjana nilai dalam Kumpulan NCB mempunyai sejarah kewujudan yang lama dengan yang tertua antaranya telah bergiat dalam perniagaan selama 39 tahun. Satu lagi anak syarikatnya mempunyai pengalaman bergiat sebagai organisasi komersial selama 24 tahun. Kedua-duanya telah mencapai tahap kejayaan yang baik dalam pasaran dan telah mempunyai pengalaman melalui zaman-zaman kemerosotan ekonomi. Kami berasa telah berjaya melayari saat-saat mencabar sepanjang tahun 2009 dengan baik dan berasa yakin bahawa tahun-tahun yang bakal menjelang boleh menjanjikan lebih banyak berita gembira, sekiranya kami meneruskan tahap komitmen dan kerja keras yang sama

49 47 Penyata Pengarah Urusan Kumpulan Pengurus-pengurus akaun Northport telah ditugaskan untuk mempelajari dengan teliti apakah hal-hal yang boleh menjadi halangan dan himpitan terhadap kejayaan pengekspot Malaysia dan bahagian mana daripadanya berada di dalam kawalan pengusaha pelabuhan. Northport telah menjalankan usaha menjalin dialog berterusan dengan kumpulan pelanggan. Selain dari itu, Northport juga menjalankan proses kajiselidik untuk mengukur tahap persepsi dan kepuasan pelanggan dari masa ke semasa untuk membolehkannya memahami dimana perkhidmatannya masih ada kekurangan atau terdapat prosedur yang kurang sesuai yang mana perlu diperbaiki. Walau pun hasil kajiselidik ini umumnya memberikan tahap penerimaan yang memuaskan, Northport tidak akan mengabaikan aspek ini dan dengan itu isu hubungan berterusan dengan pelanggan telah dijadikan tugas kakitangan yang perlu sentiasa diberikan keutamaan. Dialog berterusan ini telah diberikan tekanan khas dalam tahun 2009 oleh kerana ia merupakan tahun dijangka berlakunya permintaan yang menguncup ekoran daripada kelembapan tahap dagangan global. Walaupun sektor pengangkutan kontena dijangka akan terus mengalami persaingan sengit dan menghasilkan pulangan yang rendah, penglibatan Kontena Nasional secara besar-besaran dalam bidang ini telah memberikannya imej yang kukuh dan ini membuka peluang dalam bidang-bidang lain yang ada kaitan dengan pengangkutan kontena. Kontena Nasional telah menghasilkan kejayaan yang agak memberangsangkan dalam memasarkan perkhidmatannya untuk memenuhi keperluan pelanggan dalam bidang pengurusan inventori, pergudangan dan pengedaran. Semakin banyak syarikat dalam pasaran kini mula menerima hakikat bahawa skop perkhidmatan Kontena Nasional adalah lebih luas daripada hanya pengangkutan kontena. Sokongan yang kuat telah diperolehi daripada syarikat-syarikat besar yang bergiat dalam sektor impot dan pemasangan otomotif. Pekej perkhidmatan yang di bentuk secara khas telah ditawarkan kepada pelanggan dan banyak diantaranya telah menghasilkan kontrak jangka panjang dengan Kontena Nasional memainkan peranan sebagai rakan

50 48 Penyata Pengarah Urusan Kumpulan perkhidmatan bagi menyediakan sokongan logistik kepada proses pembuatan atau pengurusan inventori dan pengedaran global. Kontena Nasional juga telah berjaya memenangi kontrak untuk menyediakan perkhidmatan pergudangan dan pengendalian kepada sebuah syarikat kejuruteraan besar yang aktif dalam bidang pemasangan platform penggerudian minyak. Trend yang telah mula meningkat sejak suku ketiga tahun 2008 masih lagi terus kukuh dan ini telah membantu meningkatkan perolehan unit perniagaan Kontena Nasional yang berkenaan. Mengenal Pasti Cabaran dan Peluang Baru Sepanjang tahun 2009, Northport telah menjalankan analisis terperinci untuk mengenal pasti keperluan pelanggan menurut jangka pendek dan jangka sederhana, yang mana dirasakan penting kepada mereka dalam menentukan sokongan kepada pengusaha pelabuhan tertentu. Kajian ini telah dirangka sebagai satu proses berterusan untuk melakukan penyesuaian dan penyusunan semula bentuk perkhidmatan yang akan ditawarkan pada masa yang akan datang. Pengurusan Northport juga memberikan perhatian berterusan terhadap peningkatan penggunaan teknologi maklumat dalam operasinya. Northport telah menyediakan rancangan tindak balasnya yang mana melibatkan keperluan membuat komitmen pelaburan baru untuk membina kemudahan dermaga dan peralatan yang berkaitan. Pelanggan Northport telah memberikan reaksi yang positif terhadap kesediaan Northport untuk melakukan pelaburan dimasa depan kerana pendekatan sedemikian akan mampu memenuhi keperluan mereka tanpa perlu menimbangkan soal berpindah ke terminal alternatif. Jadual perlaksanaan bagi usul sedemikian walau bagaimana akan dikaji dengan teliti setelah mendapat petunjuk yang jelas daripada trend permintaan rendah masa kini dan juga permintaan selepas tahun Dengan petunjuk yang agak jelas mengenai trend pemulihan rancangan pelaburan ini kini akan dikaji semula berasaskan kepada petunjuk lebih kukuh yang diperolehi daripada pasaran. Kontena Nasional pula telah aktif mengkaji peluang yang mungkin timbul daripada pembukaan wilayah pembangunan baru. Sementara itu anak syarikat ini juga perlu sensitif terhadap perubahan permintaan daripada kalangan pemain dalam pasaran sedia ada. Pengurusannya dikehendaki sedar bahawa mereka perlu menyediakan tindak balas yang bersesuaian apabila timbul kesempatan baru yang boleh muncul termasuk dalam konteks bidang aktiviti yang sedia ada. Hal-hal yang berlaku dalam separuh kedua tahun 2009 telah menunjukkan bahawa lebih banyak peluang boleh dihasilkan jika pengurusan dapat mengambil inisiatif memahami dengan lebih rapat keperluan unik pelanggan dan merangka usul penyelesaian yang memenuhi keperluan mereka. Dengan itu akan dilakukan perubahan fokus tentang cara unit-unit perniagaan di Kontena Nasional mengatur langkah untuk memasarkan khidmat masing-masing. Tekanan akan ditumpukan terhadap usaha mencari cara terbaik memaksimakan penggunaan aset bagi menghasilkan pulangan terbaik. Demikian juga cara baru akan dicari dalam hal memperolehi aset dengan tujuan menghasilkan pengurangan kos menawarkan perkhidmatan. Mengembelingkan Kekuatan Masa Lalu Syarikat-syarikat dalam Kumpulan NCB telah lama bergiat dalam bidang masing-masing, yang tertua daripadanya telah beroperasi selama hampir empat dekad. Syarikat-syarikat ini mempunyai pengalaman melalui zaman pertumbuhan kukuh dan juga keadaan pasaran yang lembab. Ini menjadikan syarikat-syarikat tersebut mampu mengenal keadaan pasaran

51 49 Penyata Pengarah Urusan Kumpulan

52 50 Penyata Pengarah Urusan Kumpulan yang berubah dan membolehkan pengurusan masing-masing menyediakan rancangan bertindak yang memungkinkan syarikat sedemikian memperolehi kesempatan perniagaan daripada perubahan sedemikian. Pemain-pemain dalam industri yang berkait rapat dengan perdagangan global, menyedari bahawa perubahan dalam keadaan pasaran boleh mengakibatkan permintaan yang menurun bagi perkhidmatan bersangkutan dengan pergerakan barangan. Inilah keadaan yang dialami dalam tahun Dalam sektor pelabuhan persaingan untuk mendapat sokongan pelanggan dikalangan pelabuhan di dalam dan di luar negara dan juga dalam persekitaran, Pelabuhan Klang terus memberikan tekanan kepada anak syarikat pelabuhan. Demikian juga keadaan permintaan yang menguncup bagi pergerakan darat dalam pasaran yang terlalu ramai pemain memberikan tekanan yang sama kepada anak syarikat logistik. Dalam kedua-dua keadaan cabaran kepada pengurusan tertumpu kepada cara penggunaan sumber dan hubungan serta pengekalan pelanggan yang kedua-duanya perlu diasaskan kepada pengekalan kualiti perkhidmatan dan pengurusan yang berkesan. Kumpulan telah menjalankan penelitian semula program pembangunan yang telah dikenalpasti sebelum ini dan akan melaksanakannya menurut keperluan. Dalam masa yang sama kecekapan dalam pengurusan kos diberikan penekanan utama. Penutup Pencapaian operasi dan kewangan bagi aktiviti yang dijalankan oleh Kumpulan sepanjang tahun 2009 adalah amat menggalakkan. Ada asas kukuh untuk berasa puas, lebihlebih lagi kerana pencapaian sebenar adalah jauh lebih baik daripada yang disasarkan apabila diambilkira kesan daripada penguncupan ekonomi yang dijangkakan. Ada aspek-aspek dimana tahap pencapaian benar-benar menurun, terutamanya dimana ianya berkait dengan prestasi semasa di bulan-bulan awal tahun Trend ini walau bagaimanapun berubah menjadi semakin kukuh menjelang hujung tahun. Walaupun demikian, dengan syarikat-syarikat Kumpulan telah sedia

53 51 Penyata Pengarah Urusan Kumpulan menerima hakikat perkembangan ekonomi akan menurun, maka Kumpulan boleh dianggap sebagai telah bersedia untuk menangani keadaan yang merosot dan amat mencabar dan dengan itu berada dalam keadaan yang bersiap sedia. Dengan perhatian yang secukupnya diberi terhadap hal-hal yang wajar diberi tumpuan maka syarikat-syarikat Kumpulan berjaya menangani serta mengawal kesan daripada penguncupan ekonomi yang dijangka. Saya berasa gembira kerana pengurusan dalam kedua-dua anak syarikat sentiasa berusaha mencari cara baru untuk mempertingkatkan nilai daripada aktiviti perniagaan yang dijalankan. Walaupun perniagaan Northport boleh dianggap sebagai telah matang dan agak stabil, pengurusannya terus mencabar diri mereka untuk mencari cara yang lebih berkesan untuk mengatasi mana-mana batasan atau himpitan yang ada. Sikap ingin meraih nilai yang lebih daripada apa yang telah menjadi aktiviti teras mereka menunjukkan bahawa pasukan pengurusan sentiasa mencuba menguji diri mereka secara berterusan. Banyak daripada inisiatif pengurusan Northport telah menepati sasaran dari segi pencapaian yang disasarkan. Senario operasi yang terhasil daripada unjuran ekonomi yang lembab telah banyak mencabar pengurusan dalam aspek mengejar sasaran perniagaan dan dalam mencari peluang untuk memperbaiki dan meningkatkan pertumbuhan. Sementara itu Kontena Nasional terus komited dengan usaha melaksanakan program perubahan dalam profil perniagaannya iaitu untuk menganjakkan identitinya daripada hanya sebagai sebuah syarikat pengangkutan kontena dan beralih menjadi pembekal perkhidmatan logistik bersepadu yang menawarkan pelanggan khidmat serta juga penyelesaian. Pasaran yang diceburinya sesungguhnya akan terus bertambah sempit jika diukur daripada unjuran perkembangan ekonomi yang lemah. Namun demikian Kontena Nasional akan terus mengembelingkan asetnya serta rekod kejayaannya yang terdahulu serta keinginan untuk menerokai bidang baru bagi meletakkan dirinya ditempat yang lebih berjaya dikalangan syarikat-syarikat logistik tempatan serta cawangan syarikatsyarikat logistik antarabangsa. Tenaga kerja disetiap unit operasi perniagaan telah memberikan tindak balas yang baik terhadap keadaan pasaran yang mencabar serta kesan daripada pertumbuhan ekonomi yang lemah. Tekanan yang timbul daripada keadaan ini telah menyentuh jiwa mereka serta mencabar minda setiap pekerja dalam Kumpulan. Dengan itu Kumpulan ini menghadapi medan persaingan dalam keadaan sedia untuk bekerja keras dan tidak bimbang akan unjuran negatif mengenai prospek masa depan. Kakitangan Kumpulan masih teruja berasaskan kepercayaan bahawa mereka mampu menukarkan situasi negatif ini menjadi peluang baru dan menghasilkan pencapaian yang mereka boleh banggakan. Anak-anak syarikat utama yang menjadi penjana nilai dalam Kumpulan NCB mempunyai sejarah kewujudan yang lama dengan yang tertua antaranya telah bergiat dalam perniagaan selama 39 tahun. Satu lagi anak syarikatnya mempunyai pengalaman bergiat sebagai organisasi komersial selama 24 tahun. Kedua-duanya telah mencapai tahap kejayaan yang baik dalam pasaran dan telah mempunyai pengalaman melalui zaman-zaman kemerosotan ekonomi. Kami berasa telah berjaya melayari saat-saat mencabar sepanjang tahun 2009 dengan baik dan berasa yakin bahawa tahun-tahun yang bakal menjelang boleh menjanjikan lebih banyak berita gembira, sekiranya kami meneruskan tahap komitmen dan kerja keras yang sama. DATO DR. ABDUL SAMAD BIN MOHD DOM Pengarah Urusan Kumpulan 23 Februari 2009

54 The strength of the NCB Group has its roots in Kontena Nasional s bold plunge into uncharted water as the country s first container haulage company in 1971 and Northport s unique experience of pioneering port reform through privatization in Both are living testimony of the pioneering spirit which has driven the Group to where it is today. Kekuatan Kumpulan NCB berakar daripada tindakan berani Kontena Nasional menerokai bidang baru sebagai syarikat pengangkut kontena yang pertama di Malaysia dalam tahun 1971 dan pengalaman unik Northport mempelopori perubahan dalam sektor pelabuhan melalui penswastaan dalam tahun Kedua-duanya adalah bukti jelas semangat sanggup menerokai bidang baru yang mana telah meletakkan Kumpulan NCB di persada kejayaannya sekarang.

55 Fierce be the man with a spear in his hand So he may be known as the bold and the brave It is the pioneering seaman who dares leave his homeland Because he sees the land of opportunity beyond each big blue wave Bentan Telani luka ditombak Cari To Batin meraba-raba Hanya yang berani kan menongkah ombak Hanya yang yakin kan meraih laba

56 54 Corporate Structure STRUKTUR KORPORAT PORT OPERATING AND RELATED ACTIVITIES OPERASI PELABUHAN DAN PERKHIDMATAN BERKAITAN Subsidiaries / Subsidiari-Subsidiari 100% Subsidiaries / Subsidiari-Subsidiari Northport (Malaysia) Bhd Klang Port Management Sdn Bhd Northport Distripark Sdn Bhd Associated Company / Syarikat Bersekutu 40% MSE KPM Co. Ltd (Cambodia) HAULAGE AND RELATED ACTIVITIES PENGANGKUTAN DAN PERKHIDMATAN BERKAITAN Subsidiaries / Subsidiari-Subsidiari 100% Subsidiaries / Subsidiari-Subsidiari Kontena Nasional Berhad Kontena Nasional Global Logistics Sdn Bhd Konnas Prolink Sendirian Bhd (Dormant Tidak Aktif) Konnas Maritime Services Sdn Berhad (Dormant Tidak Aktif) Konnas Freight International (UK) Limited (Dormant Tidak Aktif) Konnas Agencies Travel Services Sdn Bhd (Dormant Tidak Aktif) 50% Subsidiary / Subsidiari + 1 share KN Sime Logistics Sdn Bhd PERMODALAN NASIONAL BERHAD & PNB MANAGED FUNDS 57.0% Associated Company / Syarikat Bersekutu 40% Tibbett & Britten Kontena Nasional Sdn Berhad (Dormant Tidak Aktif) 33.3% P.T. Ritra Konnas Freight Centre (Indonesia) MISC BERHAD 15.7 % LEMBAGA PELABUHAN KLANG 5.3 % OTHERS 22.O %

57 55 Corporate Structure STRUKTUR KORPORAT NORTHPORT (MALAYSIA) BHD 100 % Klang Port Management Sdn Bhd 100 % Northport Distripark Sdn Bhd 100 % MSE KPM Co. Ltd (Cambodia) 40 % KONTENA NASIONAL BERHAD 100 % Konnas Agencies Travel Services Sdn Bhd 100 % Konnas Maritime Services Sdn Berhad 100 % Konnas Prolink Sendirian Bhd 100 % KN Sime Logistics Sdn Bhd 50 % + 1 Share Konnas Freight International (UK) Limited 100 % Kontena Nasional Global Logistics Sdn Bhd 100 % P.T. Ritra Konnas Freight Centre (Indonesia) 33.3 % Tibbett & Britten Kontena Nasional Sdn Berhad 40 %

58 56 Board Of Directors LEMBAGA PENGARAH From left to right Dari kiri ke kanan Tun Ahmad Sarji bin Abdul Hamid Chairman Pengerusi Dato Zuraidah binti Atan Director Pengarah Amir Hamzah bin Azizan Director Pengarah Syed Agel bin Syed Salim Director Pengarah NCB HOLDINGS BHD

59 57 Dato Seri Dr. Haji Arshad bin Haji Hashim Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Datuk Khoo Eng Choo Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Dato Haji Rahmat bin Jamari Director Pengarah Datuk Abdul Malek bin Abdul Aziz Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Independent Non-ExecutiveDirector Pengarah Bebas Bukan Eksekutif Dato Dr. Abdul Samad bin Mohd Dom Group Managing Director Pengarah Urusan Kumpulan

60 58 Board Of Directors LEMBAGA PENGARAH Seated (from left) Duduk (dari kiri) Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Chairman Pengerusi Dato Dr. Abdul Samad bin Mohd Dom NORTHPORT (MALAYSIA) BHD

61 59 Standing (from left) Berdiri (dari kiri) Dato Zuraidah binti Atan Kumaran a/l Santhivaloo Datuk Wan Awang bin Wan Yaacob Dato Basheer Hassan bin Abdul Kader (Managing Director/Chief Executive Officer) (Pengarah Urusan/Ketua Pegawai Eksekutif) Dato Haji Rahmat bin Jamari Datin Paduka Juma ah binti Moktar Dato Haji Yahya bin Haji Abdul Ghani

62 60 Board Of Directors LEMBAGA PENGARAH Seated (from left) Duduk (dari kiri) Dato Dr. Abdul Samad bin Mohd Dom Tun Ahmad Sarji bin Abdul Hamid Chairman Pengerusi KONTENA NASIONAL BERHAD

63 61 Standing (from left) Berdiri (dari kiri) Dato Haji Yahya bin Haji Abdul Ghani Datuk Khoo Eng Choo Dr. Samad bin Solbai Tan Sri Dato Kamaruzzaman bin Shariff Syed Agel bin Syed Salim Yip Jian Lee

64 62 Management And Corporate Information PENGURUSAN DAN MAKLUMAT KORPORAT NCB HOLDINGS BHD BOARD OF DIRECTORS / LEMBAGA PENGARAH Tun Ahmad Sarji bin Abdul Hamid Chairman Pengerusi Dato Dr. Abdul Samad bin Mohd Dom Group Managing Director Pengarah Urusan Kumpulan Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Dato Seri Dr. Haji Arshad bin Haji Hashim Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Dato Haji Rahmat bin Jamari Director Pengarah Dato Zuraidah binti Atan Director Pengarah Datuk Khoo Eng Choo Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Datuk Abdul Malek bin Abdul Aziz Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Syed Agel bin Syed Salim Director Pengarah Amir Hamzah bin Azizan Director Pengarah BOARD COMMITTEES / JAWATANKUASA LEMBAGA Audit Committee Jawatankuasa Audit Chairman Pengerusi Datuk Abdul Malek bin Abdul Aziz Members Ahli Dato Seri Dr. Haji Arshad bin Haji Hashim Datuk Khoo Eng Choo Syed Agel bin Syed Salim Remuneration Committee / Jawatankuasa Ganjaran Chairman Pengerusi Datuk Abdul Malek bin Abdul Aziz Members Ahli Datuk Khoo Eng Choo Syed Agel bin Syed Salim Amir Hamzah bin Azizan Nomination Committee / Jawatankuasa Namaan Chairman Pengerusi Tun Ahmad Sarji bin Abdul Hamid Members Ahli Datuk Abdul Malek bin Abdul Aziz Datuk Khoo Eng Choo Risk Management Committee / Jawatankuasa Pengurusan Risiko Chairman Pengerusi Dato Haji Rahmat bin Jamari Members Ahli Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Dato Zuraidah binti Atan Syed Agel bin Syed Salim Datuk Khoo Eng Choo Finance and Investments Committee / Jawatankuasa Kewangan dan Pelaburan Chairman Pengerusi Amir Hamzah bin Azizan Members Ahli Dato Haji Rahmat bin Jamari Dato Zuraidah binti Atan COMPANY SECRETARY / SETIAUSAHA SYARIKAT John Selvaraj James ( MIA ) REGISTRAR / PENDAFTAR Symphony Share Registrars Sdn Bhd Level 6, Symphony House Blok D13, Pusat Dagangan Dana 1 Jalan PJU 1A/ Petaling Jaya Selangor. STOCK EXCHANGE LISTING / PENYENARAIAN DI BURSA SAHAM Main Market Pasaran Utama Bursa Malaysia Securities Berhad PLACE OF INCORPORATION / TEMPAT DIPERBADANKAN Incorporated in Malaysia Diperbadankan di Malaysia COMPANY NO. / NO. SYARIKAT K NO. OF SUBSIDIARY COMPANIES / BILANGAN SYARIKAT SUBSIDIARI Ten (10) Sepuluh (10) TELEPHONE NO. / NO. TELEFON General line Talian am AUDITORS / JURUAUDIT Ernst & Young Chartered Accountants Akauntan Bertauliah PRINCIPAL BANKER / BANK UTAMA Affin Bank Berhad REGISTERED OFFICE / PEJABAT BERDAFTAR Headquarter s Building Jalan Pelabuhan North Port Port Klang Selangor Darul Ehsan FAX / FAKS WEB ADDRESS / LAMAN WEB

65 63 Management And Corporate Information PENGURUSAN DAN MAKLUMAT KORPORAT NCB HOLDINGS BHD MANAGEMENT / PENGURUSAN Front Depan Dato Dr. Abdul Samad bin Mohd Dom Group Managing Director/ Chief Executive Officer Pengarah Urusan Kumpulan/ Ketua Pegawai Eksekutif From left to right Dari kiri ke kanan Azizan bin Ariffin Head, Group Internal Audit Ketua, Audit Dalaman Kumpulan John Selvaraj James Group Financial Controller / Company Secretary Pengawal Kewangan Kumpulan / Setiausaha Syarikat Mizhan Azri bin Masri Head, Corporate Planning and Communications Ketua, Perancangan dan Komunikasi Korporat

66 64 Management And Corporate Information PENGURUSAN DAN MAKLUMAT KORPORAT MANAGEMENT / PENGURUSAN NORTHPORT (MALAYSIA) BHD MANAGEMENT / PENGURUSAN Front (from left) Depan (dari kiri) Mohd Haris bin Ab. Aziz Deputy Chief Executive Officer Timbalan Ketua Pegawai Eksekutif Dato Basheer Hassan bin Abdul Kader Managing Director / Chief Executive Officer Pengarah Urusan / Ketua Pegawai Eksekutif

67 65 Management And Corporate Information PENGURUSAN DAN MAKLUMAT KORPORAT MANAGEMENT / PENGURUSAN First row (from left) Barisan pertama (dari kiri) Capt. Zuradi bin Zainol Abidin Assistant General Manager, Marine Services Penolong Pengurus Besar, Perkhidmatan Marin Norzalinda binti Mohamed Assistant General Manager, Container Services Penolong Pengurus Besar, Perkhidmatan Kontena Azman bin Wahidudin Assistant General Manager, Equipment Maintenance Penolong Pengurus Besar, Penyelenggaraan Jentera Rosihan Adi bin Baharuddin Assistant General Manager, Legal and Administration Penolong Pengurus Besar, Perundangan dan Pentadbiran Second row (from left) Barisan kedua (dari kiri) Abi Sofian bin Abdul Hamid General Manager Container and Engineering Services Pengurus Besar, Perkhidmatan Kontena dan Kejuruteraan M. Suresh Kumar a/l K.Madevan Assistant General Manager, Information Services Penolong Pengurus Besar, Perkhidmatan Maklumat Sankunny a/l Narayanan Assistant General Manager, Logistics Services Penolong Pengurus Besar, Perkhidmatan Logistik Andrew Khoo Boo Hock Senior Manager, Commercial - Customer Services Pengurus Kanan, Komersil - Perkhidmatan Pelanggan Rosni bin Jamali Senior Manager, Conventional Cargo Services Pengurus Kanan, Perkhidmatan Kargo Konvensional Third row (from left) Barisan ketiga (dari kiri) Ghazali bin Hassan General Manager, Operations Improvement Pengurus Besar, Peningkatan Operasi Mohd Nizam bin Tambi Ahmad Senior Manager, Human Resources, Fire and Security Pengurus Kanan, Sumber Manusia, Bomba dan Keselamatan Lim Seok Hua Assistant General Manager, Business Development Penolong Pengurus Besar, Pembangunan Perniagaan Ravindran a/l Raman Kutty Senior Manager, Commercial - Corporate Communications Pengurus Kanan, Komersil - Komunikasi Korporat Rubani bin Dikon General Manager, Finance / Company Secretary Pengurus Besar, Kewangan / Setiausaha Syarikat Zubir bin Jaafar Assistant General Manager, Human Resources and Support Services Penolong Pengurus Besar, Sumber Manusia dan Perkhidmatan Sokongan

68 66 Management And Corporate Information PENGURUSAN DAN MAKLUMAT KORPORAT KONTENA NASIONAL BERHAD MANAGEMENT / PENGURUSAN Front (from left) Depan (dari kiri) Dato Dr. Abdul Samad bin Mohd Dom Executive Director Pengarah Eksekutif Hood bin Osman Chief Operating Officer Ketua Pegawai Operasi From left to right Dari kiri ke kanan Juliana binti Abdul Aziz Joint Company Secretary Setiausaha Syarikat Bersama Hazmi bin Mohd Yusof Head - Business Development Ketua - Pembangunan Perniagaan Afifuddin bin Shafiee Head - Logistics Operations Ketua - Operasi Logistik A. Halim bin Husain Head - Operational Support Services Ketua - Sokongan Operasi Muhammed Fadhli bin Abdul Majid Head - Subsidiaries, Associates and Joint Venture Companies Ketua - Syarikat Subsidiari, Syarikat Bersekutu dan Usahasama Wan Badlishah bin Wan Ismail Head - Information Technology Services Ketua - Perkhidmatan Teknologi Maklumat Razali bin Hassan Head - Legal, Risk and Corporate Affairs / Joint Company Secretary Ketua - Perundangan, Risiko dan Hal Korporat / Setiausaha Syarikat Bersama Koh Fook Cheong Head - Finance Ketua - Kewangan

69 67 Management And Corporate Information PENGURUSAN DAN MAKLUMAT KORPORAT NORTHPORT (MALAYSIA) BHD - Profile Of Subsidiaries Profil Subsidiari COMPANY SECRETARY / SETIAUSAHA SYARIKAT Rubani bin Dikon (MIA 9409) EXTERNAL AUDITORS / JURUAUDIT Ernst & Young Chartered Accountants Akauntan Bertauliah PRINCIPAL BANKS / BANK-BANK UTAMA Affin Bank Berhad HSBC Bank (Malaysia) Berhad REGISTERED OFFICE / PEJABAT BERDAFTAR Ibu Pejabat Jalan Pelabuhan Pelabuhan Utara Pelabuhan Klang Selangor Darul Ehsan COMPANY NO. / NO. SYARIKAT A TELEPHONE NO. / NO. TELEFON General Line Talian Am FAX / FAKS Legal / Company Secretarial Department Jabatan Undang-Undang / Setiausaha Syarikat WEB ADDRESS / LAMAN WEB KONTENA NASIONAL BERHAD - Profile Of Subsidiaries Profil Subsidiari JOINT COMPANY SECRETARIES / SETIAUSAHA SYARIKAT BERSAMA Razali bin Hassan (LS 05531) Juliana binti Abdul Aziz (LS ) EXTERNAL AUDITORS / JURUAUDIT Ernst & Young Chartered Accountants Akauntan Bertauliah PRINCIPAL BANKER / BANK UTAMA Malayan Banking Berhad COMPANY NO. / NO. SYARIKAT T TELEPHONE NO. / NO. TELEFON General Line Talian Am FAX / FAKS WEB ADDRESS / LAMAN WEB REGISTERED OFFICE / PEJABAT BERDAFTAR Ibu Pejabat Kontena Nasional Batu 9, Jalan Klang Lama Seri Setia Selangor Darul Ehsan

70 68 Profile Of Directors PROFIL PENGARAH Tun Ahmad Sarji bin Abdul Hamid Non-Independent Non-Executive Chairman Pengerusi Bukan Bebas Bukan Eksekutif Aged 71, Tun Ahmad Sarji bin Abdul Hamid became Director and Chairman of the Company on 8 September He had a distinguished career in the Malaysian civil service spanning over more than 35 years. He had served as Director General, the Farmers Organisation Authority, Deputy Director General, Public Service Department, Deputy Director General, Economic Planning Unit, Deputy Chairman and Director General of the Council of Trust for the Indigenous People (MARA). He served for more than 5 years as the Secretary General of the Ministry of Trade and Industry as well as Chairman of MIDA before being appointed as the Chief Secretary to the Government, Secretary to the Cabinet and Head of the Civil Service, a position he held for 6 years and 7 months ( ). Tun Ahmad Sarji holds a Bachelor of Arts (Honors) degree from the University of Malaya, a Diploma in Public Administration from the Institute of Social Studies, The Hague and a Master in Public Administration from Harvard University. He had also been awarded an Honorary Doctor of Science in Management by Universiti Utara Malaysia, a Doctor in Business Administration by Nottingham-Trent University, United Kingdom, an honorary Doctor of Letters by Universiti Malaysia Sarawak, and an Honorary Doctorate in Management from the International Islamic University. Tun Ahmad Sarji is currently the Chairman of various listed and public companies namely, Permodalan Nasional Berhad and Island & Peninsular Group (I&P Group). He is a member of the Board of Governors and Trustees, Asian Institute of Management, Manila, Joint- Chairman of the Malaysia Commonwealth Studies Centre, Cambridge University and a trustee of the Oxford Centre for Islamic Studies and Chairman of the Institute of Islamic Understanding Malaysia until September During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company except that he is a nominee director of Permodalan Nasional Berhad, whose managed funds are a major shareholder of the Company. Berusia 71 tahun, Tun Ahmad Sarji bin Abdul Hamid menjadi Pengarah dan Pengerusi Syarikat pada 8 September Beliau mempunyai rekod cemerlang dalam perkhidmatan awam Malaysia meliputi lebih 35 tahun. Beliau pernah memegang jawatan-jawatan Ketua Pengarah, Lembaga Pertubuhan Peladang, Timbalan Ketua Pengarah, Jabatan Perkhidmatan Awam, Timbalan Ketua Pengarah, Unit Perancang Ekonomi dan Timbalan Pengerusi dan Ketua Pengarah, Majlis Amanah Rakyat. Beliau berkhidmat selama lebih daripada 5 tahun sebagai Ketua Setiausaha, Kementerian Perdagangan dan Perindustrian dan Pengerusi MIDA sebelum dilantik sebagai Ketua Setiausaha Negara, dan merangkap sebagai Setiausaha Jemaah Menteri dan juga Ketua bagi Perkhidmatan Awam. Beliau memegang jawatan ini selama 6 tahun dan 7 bulan ( ). Tun Ahmad Sarji berkelulusan Sarjana Muda Sastera (Kepujian) dari Universiti Malaya, Diploma in Public Administration daripada Institute of Social Studies, The Hague dan Master in Public Administration daripada University Harvard. Beliau juga dianugerahkan Ijazah Kehormat Kedoktoran Sains dalam Bidang Pengurusan oleh Universiti Utara Malaysia, Doctor in Business Administration oleh Nottingham-Trent University, United Kingdom, Doctor of Letters oleh Universiti Malaysia Sarawak dan Doktorat dalam Pengurusan daripada Universiti Islam Antarabangsa. Tun Ahmad Sarji adalah Pengerusi kepada pelbagai syarikat disenarai dan awam seperti Permodalan Nasional Berhad dan Kumpulan Island & Peninsular (Kumpulan I&P). Beliau juga ahli Board of Governors and Trustees, Asian Institute of Management, Manila dan Pengerusi Bersama Malaysia Commonwealth Studies Centre Cambridge University, dan pemegang amanah Oxford Centre for Islamic Studies dan Pengerusi, Institut Kefahaman Islam Malaysia sehingga bulan September Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga Pengarah yang telah dijadualkan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah namaan Permodalan Nasional Berhad, dimana dana yang dikendalikannya merupakan pemegang saham utama Syarikat.

71 69 Profile Of Directors PROFIL PENGARAH Dato Dr. Abdul Samad bin Mohd Dom Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas Aged 64, Dato Dr. Abdul Samad bin Mohamed is the Group Managing Director of NCB Holdings Bhd. He brings with him some 43 years of working experience in port and portrelated organisations, having served for nearly 20 years in 2 port authorities before joining Northport (Malaysia) Bhd (NMB) (then Klang Container Terminal Bhd) in 1986 as General Manager and Chief Operating Officer. He progressed to become Chief Executive 3 years later, taking over from an expatriate appointee. He joined the Board of NMB and was made Managing Director in 1993, shortly after the Company was listed on the Main Board of the Kuala Lumpur Stock Exchange. He remained in NMB until September 2000, when he was appointed Group Managing Director of NCB Holdings Bhd following the successful completion of the restructuring exercise. Dato Dr. Abdul Samad underwent formal training in ports and harbor management in Japan under a Colombo Plan Fellowship in A Fellow of the Chartered Institute of Logistics and Transport and the Institute of Administrative Management, he also sits on the Boards of Northport (Malaysia) Bhd, Kontena Nasional Berhad, Klang Port Management Sdn Bhd and Northport Distripark Sdn Bhd. Dato Dr. Abdul Samad holds a Doctor of Philosophy in Port Management from the Irish International University and a Doctor of Letters from the same institution. During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company. Berusia 64 tahun, Dato Dr. Abdul Samad bin Mohamed ialah Pengarah Urusan Kumpulan di NCB Holdings Bhd. Beliau mempunyai pengalaman bekerja dalam organisasi pelabuhan dan yang bersangkutan dengan pelabuhan selama kira-kira 43 tahun, bermula dengan perkhidmatan selama hampir 20 tahun dengan 2 lembaga pelabuhan sebelum menyertai Northport (Malaysia) Bhd (NMB) (ketika itu Klang Container Terminal Bhd) dalam tahun 1986 sebagai Pengurus Besar dan Ketua Pegawai Operasi. Beliau dinaikkan pangkat ke jawatan Ketua Eksekutif 3 tahun kemudian, mengambil alih daripada seorang pegawai ekspatriat. Beliau menyertai Lembaga Pengarah NMB dan dilantik sebagai Pengarah Urusan dalam tahun 1993, tidak lama selepas syarikat berkenaan disenarai di Papan Utama Bursa Saham Kuala Lumpur. Beliau berkhidmat dengan NMB sehingga September 2000, bila mana beliau dilantik sebagai Pengarah Urusan Kumpulan NCB Holdings Bhd, berikutan dengan sempurnanya program penyusunan semula ekuiti dalam Kumpulan tersebut. Dato Dr. Abdul Samad menjalani latihan dalam bidang pengurusan pelabuhan di negara Jepun dibawah tajaan Rancangan Colombo dalam tahun Seorang Fellow, Chartered Institute of Logistics and Transport dan Institute of Administrative Management, beliau juga menganggotai Lembaga Pengarah Northport (Malaysia) Bhd, Kontena Nasional Berhad, Klang Port Management Sdn Bhd dan Northport Distripark Sdn Bhd. Dato Dr. Abdul Samad memegang ijazah-ijazah Doctor of Philosophy dalam bidang Pengurusan Pelabuhan dari Irish International University dan Doctor of Letters dari institusi yang sama. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga Pengarah. Beliau tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat.

72 70 Profile Of Directors PROFIL PENGARAH Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Aged 68, Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob was appointed to the Board of NCB Holdings Bhd on 13 September He had a distinguished career with the Malaysia Public Works Department, which he served for a total of 32 years. He retired in 1996 as Director General, a position he occupied for 6 years. A 1965 graduate of the Brighton College of Technology, United Kingdom, in civil and structural engineering, Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman was conferred the Doctor of Engineering (Honorary) by the University of Birmingham in In 1993, he attended the Advanced Management Program at the Harvard Business School. He sits on the board of many listed and unlisted companies, in several of these cases as Chairman. During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company except that he is a director in MMC Corporation Bhd, a company having a subsidiary engaged in the same field of activities as Northport (Malaysia) Bhd. Berusia 68 tahun, Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob menyertai Lembaga Pengarah pada 13 September Beliau mempunyai latar belakang perkhidmatan yang cemerlang dalam Jabatan Kerja Raya Malaysia, dimana beliau berkhidmat selama 32 tahun. Beliau bersara dalam tahun 1996 sebagai Ketua Pengarah, iaitu jawatan yang beliau sandang selama 6 tahun. Seorang graduan lepasan tahun 1965 dari Brighton College of Technology, United Kingdom, dalam bidang kejuruteraan awam dan struktur, beliau telah dianugerahkan Ijazah Doctor of Engineering (Honorary) oleh University of Birmingham dalam tahun Dalam tahun 1993, beliau menghadiri Advanced Management Programme di Harvard Business School. Beliau merupakan ahli Lembaga Pengarah beberapa syarikat yang disenarai dan tidak disenarai dan dalam beberapa darinya adalah sebagai Pengerusi. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga yang telah dijadualkan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah di syarikat MMC Corporation Bhd, sebuah syarikat yang mempunyai subsidiari yang bergiat dalam industri yang sama seperti yang diceburi oleh Northport (Malaysia) Bhd.

73 71 Profile Of Directors PROFIL PENGARAH Dato Seri Dr. Haji Arshad bin Haji Hashim Independent Non- Executive Director Pengarah Bebas Bukan Eksekutif Aged 62, Dato Seri Dr. Haji Arshad bin Haji Hashim, was appointed to the Board of NCB Holdings Bhd on 20 February He served for over 30 years in the Malaysian Civil Service starting as the Assistant Secretary of the Economic Division in the Ministry of Finance and rising to the position of State Financial Officer of Penang in Amongst other positions held, was as Director of Bumiputera Participation Division, Prime Minister s Department, Penang, Director General of Tourism Malaysia and Deputy Secretary General (Finance and Development) Ministry of Education. He retired in the year 2005 as the Secretary General, Ministry of Information, Malaysia. He holds a Doctor of Philosophy from Universiti Pertanian Malaysia, a Master in Economics from University of Vanderbilt, USA and Bachelor of Arts (Econs) (Honours) degree from University of Malaya. He currently also sits on the Board of Bintulu Port Holdings Berhad. During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company, except that he is a director in Bintulu Port Holdings Berhad, a company having a subsidiary engaged in the same field of activities as Northport (Malaysia) Bhd. Berusia 62 tahun, Dato Seri Dr. Haji Arshad bin Haji Hashim menyertai Lembaga Pengarah NCB Holdings Bhd pada 20 Februari Beliau mempunyai latarbelakang berkhidmat lebih 30 tahun dalam Perkhidmatan Awam Malaysia, bermula sebagai seorang Penolong Setiausaha Bahagian Ekonomi, Kementerian Kewangan. Kemudian, beliau terus meningkat ke jawatan Pegawai Kewangan Negeri Pulau Pinang dalam tahun Antara jawatan yang pernah beliau sandang adalah sebagai Pengarah, Bahagian Penyertaan Bumiputera, Jabatan Perdana Menteri, Pulau Pinang, Ketua Pengarah Tourism Malaysia dan Timbalan Ketua Setiausaha (Kewangan dan Pembangunan) Kementerian Pelajaran. Dato Seri bersara dari perkhidmatan awam sebagai Ketua Setiausaha, Kementerian Penerangan Malaysia dalam tahun Seorang pemegang ijazah Doktor Falsafah dari Universiti Pertanian Malaysia, Master of Economics dari Universiti Vanderbilt Amerika Syarikat dan Sarjana Muda Sastera (Econs) (Kepujian) dari Universiti Malaya. Beliau juga menganggotai Lembaga Pengarah Bintulu Port Holdings Berhad. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga yang diadakan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah di syarikat Bintulu Port Holdings Berhad, sebuah syarikat yang mempunyai subsidiari yang bergiat dalam industri yang sama seperti yang diceburi oleh Northport (Malaysia) Bhd.

74 72 Profile Of Directors PROFIL PENGARAH Dato Haji Rahmat bin Jamari Non-Independent Non-Executive Director Pengarah Bukan Bebas Bukan Eksekutif Aged 66, Dato Haji Rahmat bin Jamari joined the Board on 8 September He obtained his LLB from the University of Singapore in Upon graduation, he joined the Malaysian Judicial and Legal service and served as a Deputy Public Prosecutor, Magistrate and President of Sessions Court. He next joined Bumiputra Merchant Bankers Berhad in 1973 and served as an Officer in the Corporate Finance Department until 1976 following which he joined the law firm of Shearn Delamore & Co, and subsequently became a partner. He retired from the law firm Shearn Delamore & Co, but has since established the legal firm of Rahmat Lim & Partners. Dato Rahmat was Chairman of Klang Container Terminal Bhd when it was privatised in 1986 and also Chairman of Klang Port Management Sdn Bhd when the rest of Port Klang was privatised in He has since resigned from Klang Port Management Sdn Bhd in year Presently, he is a director in Northport (Malaysia) Bhd. During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company, except that he is a nominee director of Permodalan Nasional Berhad, whose managed funds are a major shareholder of the Company. He is also a director of Schenker Logistics Sdn. Bhd, a company engaged in the same field of activities as Kontena Nasional Berhad. Berusia 66 tahun, Dato Haji Rahmat bin Jamari menyertai Lembaga Pengarah pada 8 September Beliau memperolehi ijazah LLB dari University of Singapore dalam tahun Selepas menamatkan pengajian, beliau menyertai perkhidmatan perundangan Malaysia dan telah berkhidmat sebagai seorang Timbalan Pendakwa Raya, Majistret dan Yang DiPertua Mahkamah Session. Beliau kemudiannya menyertai Bumiputra Merchant Bankers Berhad dalam tahun 1973 dan berkhidmat sebagai seorang Pegawai dalam Jabatan Kewangan Korporat sehingga tahun 1976, dimana beliau menyertai firma guaman Shearn Delamore & Co, dan seterusnya menjadi seorang rakan kongsi. Beliau kini sudah bersara daripada firma Shearn Delamore & Co, dan menubuhkan firma guamannya sendiri, Rahmat Lim & Partners. Dato Rahmat adalah Pengerusi Klang Container Terminal Bhd semasa ianya diswastakan dalam tahun 1986 dan juga Pengerusi Klang Port Management Sdn Bhd ketika baki perkhidmatan Pelabuhan Klang diswastakan dalam tahun Beliau telah melepaskan jawatan sebagai Pengarah di Klang Port Management Sdn Bhd dalam tahun Beliau adalah pengarah di Northport (Malaysia) Bhd. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga yang telah dijadualkan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dan urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah namaan Permodalan Nasional Berhad, dimana dana yang dikendalikannya merupakan pemegang saham utama Syarikat. Beliau adalah juga seorang pengarah dalam lembaga Schenker Logistics Sdn. Bhd, sebuah syarikat yang bergiat dalam bidang perniagaan yang sama seperti yang diceburi oleh Kontena Nasional Berhad.

75 73 Profile Of Directors PROFIL PENGARAH Datuk Khoo Eng Choo Independent Non-Executive Director Pengarah Bebas Bukan Eksekutif Aged 67, Datuk Khoo Eng Choo joined the Board on 30 March He is a Chartered Accountant and a member of the Malaysian Institute of Certified Public Accountant ( MICPA ) and Malaysian Institute of Accountants ( MIA ). He was awarded a Masters in Business Administration by the University of Bath, England. For over a decade prior to 2002, Datuk Khoo has served in key leadership positions in Pricewaterhouse and PricewaterhouseCoopers in Malaysia, Asia and its World Firm. He had served in the capacity as independent director in public listed companies and in senior capacities in the Councils of professional and management institutes in Malaysia and Asia. Currently he is the Chairman of Eckhoo Associate Sdn. Berhad and a director in Kontena Nasional Berhad. During the financial year, he attended all five (5) scheduled meetings of the Board since the date of appointment. He does not have any personal interest in any business arrangements involving the Company. Berusia 67, Datuk Khoo Eng Choo menyertai Lembaga Pengarah pada 30 March Beliau adalah seorang akauntan yang bertauliah dan juga ahli Institut Akauntan Awam Bertauliah Malaysia ( MICPA ) dan Institut Akauntan Malaysia ( MIA ). Beliau telah dianugerahkan Masters in Business Administration oleh Universiti Bath, England. Selama satu dekad sebelum 2002, Datuk Khoo telah berkhidmat dalam beberapa jawatan kepimpinan di Pricewaterhouse dan PricewaterhouseCoopers di Malaysia, Asia dan juga di Firma Antarabangsa. Beliau juga telah berkhidmat dalam peranan sebagai pengarah bebas dibeberapa syarikat tersenarai dan juga dalam peranan kanan di Majlis profesional dan pengurusan di Malaysia dan Asia. Pada masa ini beliau adalah seorang pengarah di Eckhoo Associates Sdn. Berhad dan juga seorang pengarah di Kontena Nasional Berhad. Pada tahun kewangan ini, beliau menghadiri kesemua lima (5) mesyuarat Lembaga sejak dari tarikh perlantikannya. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat.

76 74 Profile Of Directors PROFIL PENGARAH Dato Zuraidah binti Atan Non-Independent Non- Executive Director Pengarah Bukan Bebas Bukan Eksekutif Aged 50, Dato Zuraidah binti Atan was appointed to the Board of NCB Holdings Bhd on 22 February A member of the Malaysian Bar, she is currently in legal practice and has established her own legal firm, Chambers of Zuraidah Atan since Starting her career as an officer in a bank, she has more than 25 years experience in the banking industry. She also served for a period as President/Chief Executive Officer of a merchant bank. She holds a Bachelor of Laws (Honours) from the University of Buckingham, England and was called to the Malaysian Bar in A former student of Tunku Kurshiah College, Dato Zuraidah also sits on the Board of HSBC Bank Malaysia Berhad, Federal Agricultural Marketing Authority (FAMA), Universiti Utara Malaysia, KSDC Insurance Brokers Sdn Bhd, Kenanga Fund Management Berhad, Northport (Malaysia) Bhd, KN Sime Logistics Sdn Bhd and Syarikat Malacca Straits Inn Sdn Bhd. Recently, she has also been appointed as Deputy Chairman of Melaka ICT Holdings Sdn Bhd. She is an arbitrator in the KL Regional Centre for Arbitration and serves as an Honorary Adviser to National Cancer Society of Malaysia, a nongovernmental organization engaged in cancer awareness and charity. She also serves as a member on the Malaysian Health Promotion Board. During the financial year, she attended all six (6) scheduled meetings of the Board. She does not have any personal interest in any business arrangements involving the Company, except that she is a nominee director of Permodalan Nasional Berhad, whose managed funds are a major shareholder of the Company. Berusia 50 tahun, Dato Zuraidah binti Atan menyertai Lembaga Pengarah NCB Holdings Bhd pada 22 Februari Seorang Ahli Malaysian Bar, beliau sekarang seorang peguambela dan peguamcara dalam firma guaman beliau sendiri Chambers of Zuraidah Atan yang telah ditubuhkan dalam tahun Memulakan kerjaya beliau sebagai seorang pegawai bank dan mempunyai pengalaman dalam industri perbankan lebih daripada 25 tahun. Beliau juga pernah berkhidmat sebagai Presiden/Ketua Pegawai Eksekutif sebuah bank saudagar. Seorang pemegang Ijazah Sarjana Muda Undang-undang dari Universiti Buckingham, England, beliau diterima menganggotai Malaysian Bar pada Seorang bekas pelajar Kolej Tunku Kurshiah, Dato Zuraidah juga adalah seorang pengarah HSBC Bank Malaysia Berhad, Federal Agricultural Marketing Authority (FAMA), Universiti Utara Malaysia, KSDC Insurance Brokers Sdn Bhd, Kenanga Fund Management Berhad, Northport (Malaysia) Bhd, KN Sime Logistics Sdn Bhd dan Syarikat Malacca Straits Inn Sdn Bhd. Baru-baru ini beliau juga telah dilantik sebagai Naib Pengerusi bagi Melaka ICT Holdings Sdn Bhd. Beliau merupakan seorang penimbangtara di Pusat Serantau Kuala Lumpur bagi Timbangtara dan seorang Penasihat Kehormat Persatuan Kebangsaan Kanser Malaysia, sebuah badan amal bukan kerajaan yang terlibat dalam kerja-kerja kebajikan kanser. Beliau juga seorang Ahli Lembaga Promosi Kesihatan Malaysia. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga yang telah dijadualkan. Beliau tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah namaan Permodalan Nasional Berhad, dimana dana yang dikendalikan merupakan pemegang saham utama Syarikat.

77 75 Profile Of Directors PROFIL PENGARAH Datuk Abdul Malek bin Abdul Aziz Independent Non- Executive Director Pengarah Bebas Bukan Eksekutif Aged 72, Datuk Abdul Malek bin Abdul Aziz was appointed to the Board of NCB Holdings Bhd on 8 September He previously served for 38 years in the Malaysian Public Service, starting as an Assistant Secretary and retired as the Senior Deputy Secretary-General in the Prime Minister s Department. Amongst the key positions he previously held were Secretary to the National Security Council, Director- General of Immigration, Deputy Secretary-General of the Ministry of Home Affairs, and Deputy Director-General of the Public Services Department. A law graduate from the University of Singapore, he also holds a Diploma in International Relations and attended a course at the Royal College of Defense Studies, United Kingdom. He is a Director of Sunway Holdings Berhad. During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company. Berusia 72 tahun, Datuk Abdul Malek bin Abdul Aziz menyertai Lembaga Pengarah pada 8 September Beliau pernah berkhidmat selama 38 tahun dalam perkhidmatan awam Malaysia, bermula sebagai seorang Penolong Setiausaha dan akhirnya bersara sebagai Timbalan Ketua Setiausaha Kanan di Jabatan Perdana Menteri. Diantara jawatan penting yang pernah beliau sandang ialah Setiausaha kepada Majlis Keselamatan Negara, Ketua Pengarah Imigresen, Timbalan Ketua Setiausaha Kementerian Hal Ehwal Dalam Negeri dan Timbalan Ketua Pengarah Jabatan Perkhidmatan Awam. Seorang lulusan jurusan undang-undang daripada University of Singapore, beliau juga memiliki Diploma in International Relations dan pernah menghadiri kursus di Royal College of Defense Studies, United Kingdom. Beliau adalah seorang Pengarah dalam Lembaga Sunway Holdings Berhad. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga yang telah dijadualkan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat.

78 76 Profile Of Directors PROFIL PENGARAH Syed Agel bin Syed Salim Non-Independent Non-Executive Director Pengarah Bukan Bebas Bukan Eksekutif Aged 64, Syed Agel bin Syed Salim joined the Board on 8 September An Associate Member of the Institute of Chartered Secretaries and Administrators, Syed Agel started his career with the Auditor-General s Office in In 1974, he joined Dunlop Malaysian Industries Bhd as its Internal Auditor and later on as EDP Project Manager. In 1983, he joined Permodalan Nasional Berhad where he served for 17 years initially as its Financial and Management Audit Manager and eventually retired in July 2000 as General Manager of its Unit Trust Division. Presently he also serves on the Board of Hei Tech Padu Berhad and Kontena Nasional Berhad. During the financial year, he attended all six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the Company, except that he is a nominee director of Permodalan Nasional Berhad, whose managed funds are a major shareholder of the Company. Berusia 64 tahun, Syed Agel bin Syed Salim menyertai Lembaga Pengarah pada 8 September Seorang Associate Member Institute of Chartered Secretaries and Administrators, Syed Agel memulakan kerjayanya dengan Jabatan Audit Negara pada tahun Pada tahun 1974, beliau berkhidmat dengan Dunlop Malaysian Industries Bhd sebagai Juruaudit Dalaman dan seterusnya sebagai Pengurus Projek EDP. Dari tahun 1983, beliau berkhidmat dengan Permodalan Nasional Berhad selama 17 tahun, bermula dalam jawatan Pengurus Audit Kewangan dan Pengurusan dan akhirnya bersara dari perkhidmatan dalam bulan Julai 2000 sebagai Pengurus Besar Bahagian Amanah Saham. Beliau adalah juga Pengarah di Hei Tech Padu Berhad dan Kontena Nasional Berhad. Pada tahun kewangan ini, beliau menghadiri kesemua enam (6) mesyuarat Lembaga yang telah dijadualkan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah namaan Permodalan Nasional Berhad, dimana dana yang dikendalikannya merupakan pemegang saham utama Syarikat.

79 77 Profile Of Directors PROFIL PENGARAH Amir Hamzah bin Azizan Non-Independent Non-Executive Director Pengarah Bukan Bebas Bukan Eksekutif Aged 42, Amir Hamzah bin Azizan was appointed to the Board of NCB Holdings Bhd on 12 February He is the President/Chief Executive Officer and Director of MISC Berhad, a subsidiary of PETRONAS. He sits on various boards within the MISC Berhad Group, including AET Tanker Holdings Sdn Bhd, Malaysian Marine & Heavy Engineering Sdn Bhd and MISC Integrated Logistics Sdn Bhd, among others. He is also Chairman of Petronas Maritime Services Sdn Bhd and a member of the Petronas Management Committee. Additionally, he is a Board Member of the United Kingdom Mutual Steam Ship Assurance Association (Bermuda) Ltd (UK P&I Club). A council member of the American Bureau of Shipping and General Committee Member of Bureau Veritas. Amir Hamzah bin Azizan joined MISC Berhad in the year 2000 as the Group s General Manager of Corporate Planning Services and later held the position of Regional Business Director (Europe, America, Africa and FSU) of MISC based in London, United Kingdom before he assumed the position of President and CEO of AET Tanker Group of Companies. Amir Hamzah holds a Bachelor of Science Degree in Management (majoring in Finance and Economics) from Syracuse University, New York. He has also attended the Stanford Executive Programme at Stanford University, United States of America and the Corporate Finance Evening Programme at the London Business School, United Kingdom. During the financial year, he attended four (4) out of six (6) scheduled meetings of the Board. He does not have any personal interest in any business arrangements involving the company, except that he is a nominee director of MISC Berhad, one of the major shareholders of the Company. He is also a director in MISC Integrated Logistics Sdn. Bhd, a company engaged in the same field of activities as Kontena Nasional Berhad. Berusia 42 tahun, Amir Hamzah bin Azizan dilantik sebagai ahli Lembaga Pengarah NCB Holdings Bhd pada 12 Februari Beliau adalah Presiden/Ketua Pegawai Eksekutif serta ahli Lembaga Pengarah MISC Berhad, sebuah anak syarikat PETRONAS. Beliau menduduki pelbagai Lembaga di dalam Kumpulan MISC Berhad di antaranya AET Tanker Holdings Sdn Bhd, Malaysian Marine & Heavy Engineering Sdn Bhd dan MISC Integrated Logistics Sdn Bhd. Beliau juga merupakan Pengerusi Petronas Maritime Services Sdn Bhd dan ahli Jawatankuasa Pengurusan Petronas. Di samping itu, beliau merupakan ahli Lembaga United Kingdom Mutual Steam Ship Assurance Association (Bermuda) Ltd (UK P&I Club). Beliau juga ahli majlis American Bureau of Shipping dan Ahli Jawatankuasa Am Bureau Veritas. Amir Hamzah bin Azizan menyertai MISC Berhad dalam tahun 2000 sebagai Pengurus Besar Kumpulan, Perkhidmatan Perancangan Korporat dan kemudian memegang jawatan Pengarah Perniagaan Serantau (Eropah, Amerika, Afrika dan FSU) di MISC yang berpangkalan di London, United Kingdom sebelum menyandang jawatan Presiden dan Ketua Pegawai Eksekutif, Kumpulan AET Tanker. Amir Hamzah memegang Ijazah Sarjana Muda Sains dalam Pengurusan (pengkhususan di dalam Kewangan dan Ekonomi) dari Universiti Syracuse, New York. Beliau juga telah menghadiri Program Eksekutif Stanford di Universiti Stanford, Amerika Syarikat dan Program Sambilan Kewangan Korporat di London Business School, United Kingdom. Pada tahun kewangan ini, beliau menghadiri empat (4) daripada enam (6) mesyuarat Lembaga yang telah dijadualkan. Beliau juga tidak mempunyai sebarang kepentingan peribadi dalam sebarang urusan perniagaan yang melibatkan Syarikat, kecuali beliau merupakan pengarah namaan MISC Berhad, salah satu pemegang saham utama Syarikat. Beliau adalah juga seorang pengarah MISC Integrated Logistics Sdn. Bhd. sebuah syarikat yang bergiat dalam industri yang sama seperti yang diceburi oleh Kontena Nasional Berhad.

80 78 Additional Information On The Board Of Directors MAKLUMAT TAMBAHAN MENGENAI LEMBAGA PENGARAH 1. Family relationships with any director and major shareholders. None of the directors have family relationship with any other directors or major shareholders of the Company. 2. Convictions of offences (within the past 10 years, other than traffic offences). None of the directors have any convictions for offences other than traffic offences if any. 3. Any conflict of interest with the Company or its subsidiaries. None of the directors have any conflict of interest with the Company or its subsidiaries, except for four (4) directors who are also directors in companies which are operating in the same industry as our port operations and haulage / logistics subsidiaries. This information is also highlighted in their respective profile of directors on pages 68 to Nationality All directors of the company including those standing for re-election are Malaysians. 1. Pertalian kekeluargaan dengan mana-mana pengarah dan pemegang saham utama. Tidak ada pengarah yang mempunyai pertalian kekeluargaan dengan mana-mana pengarah lain ataupun mana-mana pemegang saham utama Syarikat. 2. Sabitan atas kesalahan-kesalahan (dalam tempoh 10 tahun yang lalu, kecuali kesalahan-kesalahan lalu-lintas jalan raya). Tidak ada pengarah yang disabit kesalahan yang lain daripada kesalahan lalu-lintas jalan raya jika ada. 3. Kepentingan bertentangan dengan Syarikat atau subsidiarinya. Tidak ada pengarah yang mempunyai kepentingan yang bertentangan dengan Syarikat atau subsidiarinya, kecuali bagi empat (4) orang pengarah di mana mereka juga merupakan pengarah di dalam sebuah syarikat yang lain yang juga beroperasi di dalam industri yang sama seperti subsidiari Kumpulan, iaitu dalam operasi pelabuhan dan pengangkutan kontena / logistik. Maklumat ini juga dinyatakan di lampiran profil pengarah-pengarah di mukasurat 68 sehingga Kewarganegaraan Semua pengarah syarikat termasuk pengarah-pengarah yang menawarkan diri untuk dilantik semula adalah warganegara Malaysia.

81 79 Statement On Corporate Governance The Board of Directors of NCB Holdings Bhd, wishes to inform that the Board is committed to uphold the highest standards of Corporate Governance practices within the company and the Group. To this effect, the Board is pleased to present the statement on Corporate Governance for the year In ensuring compliance with best practices and adoption of the framework of the Malaysian Code on Corporate Governance, the Board has set in place self-regulating business processes and structures that uphold integrity, transparency, and are embedded in the operating machinery of the companies in the Group. These processes and best practices have enabled the Group to discharge its duties and responsibilities in safeguarding and improving shareholders value. The Board also continually reviews and maintains all identifiable means of ensuring that Corporate Governance standards are on par with the Principles of Corporate Governance as set out in Part 1 and the best practices as set out in Part 2 of the Malaysian Code on Corporate Governance. The Board will continue to undertake efforts to improve the processes and structures of the Group with the changing market environment in which the companies are operating to apply the principles laid out in the Malaysian Code on Corporate Governance. BOARD OF DIRECTORS The Board of NCB is responsible for the overall governance of the Group and is the primary body that formulates and promotes the direction for the Group to achieve its success in its strategic goals. Together with the subsidiary s Board, it takes full responsibility in ensuring business is conducted in a transparent and objective manner with full accountability and integrity to safeguard shareholders investment and ultimately enhancing their value. Composition of The Board The Board of NCB has ten (10) members as at the date of this Annual Report, five (5) of them are non-independent nominee directors while four (4) are independent directors and one (1) an executive director. The composition of the members of the Board for the year under review is as follows :- Ratio % Executive Director (also the Group Managing Director) 1/ Non-Independent Non-Executive Directors (including the Chairman) 5/ Independent Non-Executive Directors 4/ Members of the NCB Board comprise of individuals who have years of experience from diverse background with knowledge and know-how covering fields of business, finance, law, engineering and the public services. Their experience and expertise have been developed through their years of involvement as players in their respective fields. With their spectrum of skills and knowledge, it has given them the standing and ability to fit into the roles and in discharging the duties and responsibilities with due diligence and care. They also ensure that high ethical standards are applied, through compliance with relevant rules and regulations. With four (4) independent directors on the Board, the Company complies with the Listing Requirements of Bursa Malaysia Securities Berhad, which specify no less than one third of the Board should be comprised of independent directors. A brief profile of each director is set out on pages 68 to 77 of this Annual Report. Board Balance The Chairman of the Board is a non-independent nonexecutive director with a clear line of separation in terms of responsibility and duties from that of management. The Group Managing Director who is responsible for the business and operational performance of the Group is an executive director on the Board. All members of the Board constitute individuals who are committed to business integrity and professionalism, some being members of professional bodies and associations. Apart from the one (1) executive director who is the Group Managing Director, the Board consists of nine (9) other directors of which four (4) of them are independent nonexecutive directors fulfilling the criteria of independence in the Bursa Securities Listing Requirements. The sizeable proportion of independent director on the Board allows check and balance in the functioning of the Board. This also enables the independent directors to express their thoughts, views and provide advice and judgement without any influence from other members of the Board. All directors uphold the interest of the Group and various shareholders in their decision-making. The Board enjoys the benefit of unrested debate in terms of participation during deliberation and this enables the Board to function in an atmosphere where there is a balance of power and authority and situations where individuals or a group of individuals may seek to dominate issues at the Board are avoided.

82 80 Statement On Corporate Governance ROLE OF THE CHAIRMAN AND GROUP MANAGING DIRECTOR There is clear and separate division of responsibility in the roles of the Chairman and Group Managing director. Both the Chairman and Group Managing Director have always been two separate persons with their clear demarcation of responsibilities. Our Chairman, Tun Ahmad Sarji bin Abdul Hamid, who is a non-independent non-executive chairman is not involved in the day-to-day running of the business. This role is undertaken by the Group Managing Director, Dato Dr. Abdul Samad bin Mohamed who is an executive director on the Board. The Chairman along with the members of the Board is entrusted with the task of developing, adopting and monitoring overall business strategies and policies. Board Responsibilities and Duties For the year under review, the Board was principally involved in the strategic planning, performing reviews of the business and financial results, adopting and reviewing risk management measures, overseeing the implementation of internal controls and enforcing compliance of legal and statutory requirements applicable to the Company. The independent non-executive directors also contribute to the formulation of policies, providing unbiased and independent views, advice and judgement. They also act to safeguard the interest of the minority shareholders in respect of decisions taken by the Board pertaining to the undertaking of the various business initiatives. Apart from the above, the Board s more specific responsibilities include the following :- Reviewing and guiding the Company s and Group s corporate strategy and adopting a strategic plan for the Company through the development of risk policy, annual budgets and long term business plans, reviewing major capital expenditures, acquisitions and divestures. Monitoring corporate performance and the conduct of the Group s business and ensuring compliance to best practices and principles of corporate governance. Identifying and implementing appropriate systems to manage principle risks. The Board undertakes this responsibility through the Risk Management Committee and the Audit Committee. Ensuring the existence of and reviewing the adequacy and soundness of the Group s financial systems, internal control systems and that management systems are in compliance with applicable standards, laws and regulations. Ensuring a transparent Board nomination and remuneration process including succession planning for top management and ensuring the skills and experiences of the directors in the Board are adequate for the discharge of their responsibilities and the caliber of the non-executive directors effectively bringing in independent judgement in the decision making process. Developing and implementing an investor relation programme or shareholders communication policy for the company. BOARD EVALUATION Although no highly-structured has been put in place for the evaluation of the members of the Board, there were feedback, deliberations and constructive criticism prevalent in all Board Meeting. The chairman ensures the participation of all members of the Board in the discussion and decisionmaking process. The Board acknowledges the need for a systematic evaluation process and is progressively aligning its practices towards this. BOARD MEETINGS Board Structure and Procedures There are no major changes in the structure and operating procedure of the Board during the year under review. All Board Meetings are set before the beginning each year with firm dates, venue and time. This enables directors to plan their schedules to ensure full attendance at our meetings. The planned schedules take into consideration the timing for the release of the quarterly results of the Group and allow the members to review and deliberate on the Group s results before these are announced to Bursa Malaysia Securities Berhad. The Board is however, not restrained by this scheduled meeting and wherever there is a need for matters to be discussed between planned Board Meetings, a special Board Meeting will be convened. All agendas for the Board meetings are discussed and cleared with the Chairman prior to the meeting dates. The Company Secretary will circulate all Board papers for consideration with the requisite lead time to ensure directors have sufficient time to study them and to be prepared for meaningful discussion during the meetings. For the year under review, the Board held six (6) regular meetings excluding the Annual General Meeting. The agenda at every one of these meetings included matters of the group s financial performance, business performance review, operational decision making issues, statutory

83 81 Statement On Corporate Governance compliance matters, business strategies and matters related to the subsidiaries and sub-committees of the Board. All proceedings at the Board meetings are minuted and recorded including the issues discussed and decisions arrived at. Number of Board Meetings and Directors Attendance The following are the details of the total number of meetings held during the year 2009 and the record of the directors attendance during these meetings :- Date Board Category of Board Members Meeting of Board Members Executive Non Meeting (In Directors Independent independent Attendance) 53rd 23/02/ Board Meeting 54th 20/04/ Board Meeting 55th 25/06/ Board Meeting 56th 24/08/ Board Meeting 57th 26/10/ Board Meeting 58th Board Meeting 21/12/ For an unavoidable reason, Dato Haji Rahmat bin Jamari was not able to attend any public seminar or formal training during the year. However, he participated in briefing sessions held in-house and continues to stay abreast of developments in the market via his professional network. All directors have attended and completed the Mandatory Accreditation Program as required by Bursa Malaysia Securities Berhad. Details of training attended by Directors during the year 2009 are shown below :- Name / Workshop / Course Tun Ahmad Sarji bin Abdul Hamid Financial Instruments; recognition, measurement, presentation and disclosure. Good Political Culture. Dato Dr. Abdul Samad bin Mohamed Leading Change in Tough Times. Deloitte s Forensic Seminar Managing FRS in Critical Times-Learning from Global Experience. Exclusive Power Talk by Roger Konopasek. Financial Instruments; recognition, measurement, presentation and disclosure. Type of Training Seminar Seminar Seminar Seminar Seminar Seminar Seminar No. of Hours / Days spent 1/2 Day 1 Day 1 Day 1 Day 1 Day 1 Day 1/2 Day Directors Training and Education All directors of the company have full opportunity to attend seminars, trainings, workshops and conference to update themselves with knowledge and skills to contribute and to carry out their roles and duties in line with the directors responsibility. Wherever there is a need, the Board calls for an in-house briefing or talk in relation to a topic or a new legislation or current developments in the regulatory and compliance requirement. In line with such practise, the Board heard a talk by Ernst & Young on the Impact of the FRS 139 Standard on the Group, during the year.

84 82 Statement On Corporate Governance Name / Workshop / Course Type of Training No. of Hours / Days spent Name / Workshop / Course Type of Training No. of Hours / Days spent Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Managing FRS in Critical Times- Learning from Global Experience. Financial Instruments; recognition, measurement, presentation and disclosure. Building Human Capital Development for the Future. Round Table Discussion (RTD) on Mitigating Impact of the Global Crisis. Conventional Financial System & Challenges Impinging Shariah Economics. Listed Issues in Enhancing Corporate Governance. With the Advantage of Hindsighta new look at transport & PLUS Traffic Monitoring Centre. Malaysia Corporate Governance Index. Corporate Governance Guide- Towards Boardroom Excellence. Port & Terminals Management Conference. Budget 2010 Seminar. Amir Hamzah bin Azizan Mandatory Accreditation Programme for Directors of Public Listed Companies. Financial Instruments; recognition, measurement, presentation and disclosure. Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar 1 Day 1/2 Day 1 Day 1 Day 1 Day 1 Day 1 Day 2 Days 1 Day 2 Days 1 Day 2 Days 1/2 Day Syed Agel bin Syed Salim 11th Malaysia Strategic Outlook Conference Managing FRS in Critical Times- Learning from Global Experience. Financial Instruments; recognition, measurement, presentation and disclosure. Seminar Seminar Seminar 1 Day 1 Day 1/2 Day Datuk Khoo Eng Choo Financial Instruments; recognition, measurement, presentation and disclosure. Seminar 1/2 Day Dato Zuraidah binti Atan Financial Instruments; recognition, measurement, presentation and disclosure. Port Finance International London. Dato Seri Dr. Haji Arshad bin Haji Hashim Financial Instruments; recognition, measurement, presentation and disclosure. Audit Committee Role and Internal Audit Challenges. Board Effectiveness: Redefining the roles and functions of an independent director. Risk Management Best Practices Supply of Information to the Board Seminar Seminar Seminar Seminar Seminar Seminar 1/2 Day 2 Days 1/2 Day 1 Day 1 Day 1 Day Datuk Abdul Malek bin Abdul Aziz Asia Pacific Audit & Governance Summit. Managing FRS in Critical Times- Learning from Global Experience. Financial Instruments; recognition, measurement, presentation and disclosure. Seminar Seminar Seminar 2 Days 1 Day 1/2 Day The Board has put in place direct reporting and communications structure that ensures timely and effective supply of information to the Board. Cascading of policy and strategies are effectively channeled through nominee directors in the respective subsidiary Board and also by the Group Managing Director as executive director and head of management. All directors of the Board have full and unrestricted access to Senior Management of the companies in the Group to obtain information or explanation on matters requiring deliberation at the meetings. The directors also have full access to the Company Secretary on all matters relating to regulatory and administrative services. Both executive and non-executive directors have the same right of access to information.

85 83 Statement On Corporate Governance The Company Secretary circulates the agenda for the meetings together with the documents for deliberation to enable the meetings to be conducted in a systematic manner. All directors of the company are supplied with the board papers, information on the matters to be deliberated in a timely manner so that they are able to utilize this information to discharge their duties and responsibilities effectively and efficiently. The directors have the consent of the Board, whether acting as full Board or in their individual capacity to take independent professional advice, where necessary in furtherance of their duties. However, no such advice was sought by any of the directors during the year APPOINTMENT AND RE-ELECTION OF THE BOARD In ensuring adequacy and right mix of directors represented on the Board, the directors have appointed a committee composed exclusively of non-executive directors, a majority of whom are independent, with the responsibility for proposing new nominees for Board appointments and assessing these directors on an on-going basis. The final decision on the appointment of directors lies with the full Board. The Board has also introduced a formal and transparent procedure whereby the Nomination Committee can consider the various possibilities, taking into account relevant skills and experience required by the Group, before making recommendations to the Board. The Nomination Committee is chaired by the Chairman of the Board and has two independent non-executive directors as members. Re-election of Directors The Company s Articles of Association requires at least one-third (1/3) of the Board of Directors including the Group Managing Director to retire from office at each Annual General Meeting and subject to eligibility may offer themselves for re-election. Directors who are appointed by the Board during any part of the year shall hold office until the next Annual General Meeting of the Company and they shall retire and be eligible for re-election. The Nomination Committee will review all cases of directors offering themselves for re-election and if eligible will recommend to the Board for endorsement to stand for reelection. Similarly, the Committee and the Board also review the cases of directors who retire in accordance with Section 129(b) of the Companies Act, 1965 to be re-appointed. Currently, the Company has two (2) directors who are above 70 years old and both are offering themselves for reappointment. DIRECTORS REMUNERATION Remuneration Policy and Procedures Director fees are approved at the Annual General Meetings of shareholders. The Remuneration Committee of the Board is empowered to examine, deliberate and propose the quantum of remuneration for directors for the Boards approval prior to eventual consideration by the Annual General Meeting. The Committee will propose such remuneration taking into consideration the need to attract and retain directors who have the right caliber, skills and experience to contribute towards the success of the business. In addition, the directors are also paid an attendance allowance to defray their travel expenses and other costs in attending the Board Meetings. The Remuneration Committee also is responsible for deliberation and preparing the remuneration for the executive director. The executive director is paid a salary and not director s fee. At the Board Meetings, the executive director abstains from voting on decisions in respect of his own remuneration. The Remuneration Committee is responsible to the Board to set the framework and benchmark values on compensation and benefits in line with market norms and industry practice. The Committee strives to ensure a fair structure of compensation comparable to similar organizations of similar size, market sector and business complexity. In pursuance of this, the Committee has proposed that the quantum of fees be increased this year, after having done a review of the comparative market benchmarks and the increased responsibility and accountability that the Directors shoulder. Basic Salaries and Fees The executive director receives a remuneration package which includes basic salary, discretionary bonus and other benefits-in-kind. The remuneration committee implements a formal and transparent procedure for the Board to approve remuneration for the executive director and top senior management in the Group. The remuneration package of the executive director is reviewed annually to reflect the current market demand and supply, scale of responsibility and performance of the business and the individual. The Remuneration Committee will then present to the Board any recommendation of variation to the salary. The remuneration of the executive director will be specified in his contract of service which includes benefits-in-kind like company car and driver, personal telecommunication facilities, club memberships, medical and dental cover.

86 84 Statement On Corporate Governance Details of directors remuneration for the financial year ended 31 December 2009 are as follows : - Range of Executive Non-Executive Remuneration Director Directors RM0-RM50,000-1 RM50,000-RM100,000-5 RM100,001-RM150,000-4 RM1,100,001-RM1,150, BOARD COMMITTEES The NCB Board has put in place several committees to undertake specific duties of deliberating in further detail, matters that are to be brought to the Board for its consideration or approval. The committee therefore acts as a mechanism to provide control, monitoring and providing feedback to the Board, to enable the Board to safeguard the interest of the shareholders. Where the Board has set up such committees, it has spelt out the authority and scope of responsibility of the committee in its Terms and Reference which define whether it has the authority to act on behalf of the Board or just to examine a specific issue and report back to the Board with a recommendation. In the year under review, the Board committees comprised entirely of members from the main Board. These committees are empowered to deliberate and examine issues, provide assurance and accountability to the Board through their recommendations and feedbacks. The following Committees of the Board were active during the year Audit Committee Nomination Committee Remuneration Committee Risk Management Committee Audit Committee The members of the Audit Committee and their attendance at meetings for the year are as follows :- Attendance of Meetings Datuk Abdul Malek bin Abdul Aziz 7/7 Dato Seri Dr. Haji Arshad bin Haji Hashim 7/7 Datuk Khoo Eng Choo 6/6 Tuan Syed Agel bin Syed Salim 7/7 Geh Cheng Hooi 1/1 All members of the Audit Committee are non-executive directors and the majority of them are independent directors. This is in accordance with the recommendation of the revised Code on Corporate Governance. Datuk Khoo Eng Choo fulfills the requirement where one of the Audit members should be a member of an accounting association body. Out of the four (4) members of Audit Committee, three (3) are independent non-executive director and one (1) is a non-independent non-executive director. All members are able to read, analyse and interpret financial statements and are able to effectively discharge their function. The Terms of Reference of the Audit Committee states the roles and responsibility it has in ensuring quality and integrity of internal controls and the assurance that the company s practices and processes are adequate and effective. In this regard, the principle objective of the Committee is to assist the Board of Directors in ensuring the Group s process of assessing internal controls, corporate governance, and other compliance requirements of the Group have been, and are in full effect. A full Audit Committee s report is set out on pages 102 to 104 of this Annual Report. Nomination Committee Attendance of Meetings Tun Ahmad Sarji bin Abdul Hamid 3/3 Datuk Abdul Malek bin Abdul Aziz 3/3 Datuk Khoo Eng Choo 2/2 Geh Cheng Hooi 1/1 The Nomination Committee consists of three (3) Board members where two (2) of them are independent nonexecutive directors. The Chairman is a non-independent non-executive director. The Committee s duties and other responsibilities include:- Making appropriate recommendations to the Board on matters of renewal and extension of tenure, retirement and appointment and re-appointment of directors. Assessing and recommending any candidate for directorship and ensuring an appropriate plan for Board succession for the Group. Reviewing annually the mix of skills and experiences and the effectiveness of the Board as a whole, the Committees of the Board and contributions of each individual director to the effective decision making process of the Board.

87 85 Statement On Corporate Governance In the case of position of independent non-executive directors, the Nomination Committee will also evaluate the candidates ability to discharge such responsibility as expected of an independent non-executive director. During the year under review, the Nomination Committee met a total of three (3) times to carry out its responsibilities. Remuneration Committee Attendance of Meetings Datuk Abdul Malek bin Abdul Aziz 2/2 Datuk Khoo Eng Choo 1/1 Amir Hamzah bin Azizan 0/1 Tuan Syed Agel bin Syed Salim 2/2 Geh Cheng Hooi 1/1 The committee consists of four (4) Board members of which two (2) are independent non-executive directors and two (2) are non-independent non-executive directors. The chairman is an independent non-executive director. The Remuneration Committee operates in its established structure and terms of reference given by the Board which includes the following responsibilities and duties :- To review and recommend to the Board remuneration policies for senior management, their benefits-in-kind and contract terms and conditions. To recommend to the Board the remuneration of nonexecutive directors and executive director subject to final decision of the Board. The Committee will also deal with any other related matters which are referred to it by the Board. During the year under review the Remuneration Committee met a total of two (2) times. Risk Management Committee Attendance of Meetings Dato Rahmat bin Jamari 3/3 Dato Zuraidah binti Atan 3/3 Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob 3/3 Datuk Khoo Eng Choo 2/2 Tuan Syed Agel bin Syed Salim 3/3 Geh Cheng Hooi 1/1 The committee consists of five (5) Board members of which two (2) are independent non-executive directors and three (3) are non-independent non-executive directors. The chairman is a non-independent non-executive director. The members of the Risk Management Committee operate within their Terms of Reference, with the objective of undertaking the following primary responsibilities and duties :- Responsible to design and implement appropriate system and framework to manage risks in the Group of companies. To oversee the management s policies, procedures and practices in identifying, analyzing, assessing and controlling or mitigating risk in the Group. To ensure there is a proper balance between risk incurred and potential returns to shareholders. To ensure that there is a system of mitigating and managing risk with sound internal controls with a view of long term viability of the business objectives. The Risk Manager coordinates the risk framework for the Group carrying out review, monitoring the control actions for mitigating risks and to assists the operating companies in identifying and evaluating new risks. The Risk Manager is assisted by several risk secretariats at the subsidiaries level which manage the risk framework and the risk scorecards at the operating level. The Risk Manager reports directly to the Risk Management Committee two times a year at 6 monthly interval or if the need arises, additional meetings are held between such scheduled meetings. During the year under review, the Risk Management Committee met a total of three (3) times. Finance and Investments Committee Attendance of Meetings Amir Hamzah bin Azizan 3/4 Dato Haji Rahmat bin Jamari 3/4 Dato Zuraidah binti Atan 4/4 The Finance and Investments Committee consists of three (3) Board members where all of them are non-independent non-executive directors. The chairman is a nominee director of a substantial shareholder of the Company.

88 86 Statement On Corporate Governance The committee s duties and responsibilities includes the following :- Formulate and review dividend policy and practices and to make recommendations for change where deemed appropriate and necessary; Review the Group s development and investment funding policy and also the review of the Group s investment plans and practice and to make recommendations for change where deemed appropriate and necessary. Review the existing policy and practice on management of surplus fund and to make recommendations for change where deemed appropriate and necessary; Review and evaluate capital structure policy and practice and to make recommendations for change where deemed appropriate and necessary; Review the Budget and Business Plan and to make recommendations for change where deemed appropriate and necessary; Examine and evaluate issues that have a bearing on the Group s business on an ad-hoc basis as requested by the Board. During the year under review the Finance and Investments Committee met a total of three (3) times to carry out its responsibility. ACCOUNTABILITY AND AUDIT Financial Reporting The Board acknowledges its responsibility in ensuring that accounting records are properly kept and the company s and Group s Financial Statements present a true and fair view of the state of affairs and that it is prepared in accordance with applicable approved accounting standards in Malaysia and the provision of the Companies Act, The Board of NCB continues to ensure that it presents a balanced and comprehensive assessment of the Group s position and prospects to all stakeholders. Its responsibility is not limited to the statutory obligation of producing the Financial Statement but also covers timely, transparent and up-to-date assessment and reporting to regulators. The Board is also committed to providing the most accurate disclosures possible, subject to price sensitivity of some disclosure, to ensure integrity, adequacy and consistency of financial reports. The Group publishes full financial statements annually and condensed financial statements quarterly as required by the Bursa Malaysia Securities Berhad Listing Requirements. The Audit Committee assists the Board in scrutinizing such reports for accuracy, adequacy and completeness before disclosure. The Statement of Directors Responsibility is also enclosed on page 116 of this Annual Report. Internal Control As part of the structure and process in upholding accountability, the Board has a system of internal controls put in place as a continuous process of check and balance. The Board acknowledges that it has the overall responsibility to ensure compliance control, Risk Management, operational efficiency and ultimately to safeguard the investments and assets of the shareholders. The Internal Audit Department acts as an independent body in the mechanism of ensuring accountability by undertaking reviews, assessment, adequacy and effectiveness check of the system of internal control in place. In its scope of the Internal Audit Department provides feedback directly to the Audit Committee of the Board any matters of compliance or weakness in the Internal Control system. The Audit Committee monitors the curing of any inadequacies by the management of the companies. The Audit Committee reviews the tasks and reports of the internal audit periodically and the Audit Department operates independently without management control. The Statement on Internal Control is shown on pages 98 to 99 of this Annual Report. Relationship with External Auditors The Board ensures and continues to establish good working relationship with the company s external auditor Messrs. Ernst & Young. All audit process are formal and transparent with condusive working environment that enables the auditor to gather information, conduct necessary audit test, satisfy themselves of auditable trails in the system of controls without influence by the management, to provide assurance to the shareholder on the Groups financial position.

89 87 Statement On Corporate Governance In ensuring the compliance to the Bursa Listing Requirements, the Audit Committee undertakes the review of the scope, results, cost effectiveness, independence and objectivity of the external auditors. The Audit Committee invites the external auditors to attend its meetings as and when required apart from the scheduled meeting when the auditors presents the audited financial statement of the Group to the committee. During such meetings, the external auditors highlight and discuss the nature, scope of the audit, internal controls and problems that may require the attention of the Board. During the year, the Audit Committee met the external auditors twice to discuss on the audit programme and also to hear any matters related to the Group and its audit without the presence of the management. The committee also has such similar meetings with the internal auditor without the management. SHAREHOLDERS AND INVESTORS All components of the Corporate Governance provides clear, transparent and comprehensive information on the conduct of the business to provide assurance to the shareholders and investors on the affairs of the business. Shareholders of NCB Holdings are mainly comprised of institutional shareholders who have been with the company on a long-term basis. The Board has established channels of communication with the shareholders in the form of meeting and discussion at its Annual General Meeting, wherein the Board provides an account of the affairs of the business and future direction of the Group. The Annual Report is tabled at this meeting and the shareholders can engage in a productive dialogue with the directors. The Company has registered with the Investor Relation Incentive Programme (IRIP) introduced by Bursa Malaysia and maintains a website to disseminates up-to-date information on corporate changes, quarterly result and any significant announcement to investors and shareholders. The management of the company particularly the Group Managing Director and the Group Financial Controller arranges regular face-to-face briefing and discussion with analyst and investors to provide information on developments and to take questions on matters relating to their interest. ANNUAL GENERAL MEETING The Annual General Meeting is the principal forum for dialogue with shareholders. Notices for the Annual General Meeting are sent out at least 21 days before the date of the meetings together with the agenda so that shareholders are equipped to discuss any issues that need clarification. Besides the normal agenda, the Board presents reports and provides opportunity for shareholders to raise question to the Board on matter of running the business activities of the Group. All Board members are in attendance at the Annual General Meeting. For re-election of directors, the Board ensures that full information is disclosed through the notice of meetings regarding directors who are retiring and who are willing to serve if re-elected. Items of special business included in the notice of the meetings will be accompanied by an explanatory statement to facilitate full understanding and evaluation of the issues involved. The Board encourages all shareholders to attend the Annual General Meeting and to participate in its proceedings. Every opportunity is given to shareholders to seek clarification on the performance of the Company and the Group. The full agenda of the coming 11th Annual General Meeting of NCB is presented on pages 4 to 6 of this Annual Report. STATEMENT OF COMPLIANCE WITH BEST PRACTICES OF THE CODE The Board hereby provides the assurance that it has maintained a high standard of corporate governance throughout the Group and to the highest level of integrity and ethical standard in all its business dealings. In compliance with the best practices, the Board confirms it has adopted the revised Code on Corporate Governance issued in Further, the Board is committed to upholding and continuing to work in accordance with the best practices as set out in the Code in all its future business dealings. This statement is made in accordance with the resolution of the Board of Directors dated 23 February TUN AHMAD SARJI BIN ABDUL HAMID Chairman DATO DR. ABDUL SAMAD BIN MOHD DOM Group Managing Director

90 88 Penyata Mengenai Urustadbir Korporat PENYATA MENGENAI URUSTADBIR KORPORAT Ahli Lembaga Pengarah NCB Holdings Bhd, berhasrat memaklumkan bahawa Lembaga beriltizam didalam memastikan pemakaian piawaian yang tertinggi Urustadbir Korporat dipraktikkan didalam Syarikat dan Kumpulan. Oleh itu, Lembaga dengan sukacitanya membentangkan Penyata Mengenai Urustadbir Korporat bagi tahun Bagi menentukan pematuhan amalan terbaik dan penggunaan rangkakerja Urustadbir Korporat Malaysia, Lembaga mewujudkan kawal selia dalaman terhadap proses dan struktur perniagaan yang diterapkan didalam jentera operasi syarikatsyarikat dalam Kumpulan. Proses-proses dan amalan terbaik telah membolehkan Kumpulan melaksanakan tugas dan tanggungjawab dalam memelihara serta mempertingkatkan nilai pemegang saham. Lembaga juga meneliti dan mengekalkan secara berterusan kesemua dasar yang boleh dikenal pasti bagi memastikan piawaian Urustadbir Korporat adalah setaraf dengan Prinsip Urustadbir Korporat seperti yang termaktub dalam Bahagian 1 dan amalan terbaik dalam Bahagian 2 Kod Urustadbir Korporat Malaysia. Lembaga akan meneruskan usaha untuk menambahbaikan proses dan struktur Kumpulan terhadap perubahan persekitaran pasaran dimana syarikat beroperasi berdasarkan prinsip-prinsip yang tertera dibawah Kod Urustadbir Korporat Malaysia. AHLI LEMBAGA PENGARAH Lembaga NCB adalah bertanggungjawab terhadap keseluruhan urustadbir Kumpulan dan merupakan badan utama yang merangka dan menentukan halatuju Kumpulan untuk mencapai kejayaan dalam matlamat strategiknya. Bersama dengan Lembaga subsidiari, ia mengambil tanggungjawab sepenuhnya bagi memastikan perniagaan dijalankan secara telus dan objektif serta bertanggungjawab penuh dan tulus bagi memelihara kepentingan pelaburan pemegang dan seterusnya meningkatkan nilainya. Komposisi Lembaga Lembaga terdiri daripada sepuluh (10) anggota seperti mana pada tarikh Laporan Tahunan ini, lima (5) daripada mereka adalah pengarah namaan bukan bebas, sementara empat (4) adalah pengarah bebas dan satu (1) pula pengarah eksekutif. Barisan anggota Lembaga Pengarah bagi tahun yang dilaporkan adalah seperti berikut :- Nisbah % Pengarah Eksekutif (juga sebagai Pengarah Urusan Kumpulan) 1/ Pengarah Bukan Bebas Bukan Eksekutif (termasuk Pengerusi) 5/ Pengarah Bebas Bukan Eksekutif 4/ Ahli Lembaga terdiri daripada individu-individu yang mempunyai pengalaman luas daripada pelbagai latarbelakang serta pengetahuan dan kepakaran dalam bidang perniagaan, kewangan, perundangan, kejuruteraan dan perkhidmatan awam. Pengalaman dan kepakaran mereka dibina melalui bertahun penglibatan mereka sebagai peserta dalam bidang masing-masing. Terkandung luas antara kemahiran dan pengetahuan memberikan mereka status serta kemampuan untuk memenuhi peranan mereka dan menjalankan tugas dan tanggungjawab dengan penuh tekun dan berwaspada. Mereka memastikan bahawa piawaian etika tertinggi digunapakai melalui pematuhan terhadap undang-undang dan kawal selia. Dengan mempunyai empat (4) pengarah bebas didalam Lembaga, Syarikat memenuhi syarat yang digariskan dalam Syarat Penyenaraian Bursa Malaysia Securities Berhad, dimana tidak kurang daripada satu pertiga daripada ahli Lembaga mesti terdiri daripada pengarah bebas. Profil setiap orang pengarah ada digariskan dalam mukasurat 68 hingga 77 dalam Laporan Tahunan ini. Keseimbangan Lembaga Pengerusi Lembaga terdiri daripada pengarah bukan bebas bukan eksekutif yang mempunyai perbezaan garisan yang jelas berkenaan tanggungjawab dan tugas daripada pengurusan. Pengarah Urusan Kumpulan yang bertanggungjawab pada prestasi perniagaan dan operasi Kumpulan merupakan pengarah eksekutif Lembaga. Kesemua ahli Lembaga Pengarah terdiri daripada individu yang memberikan komitmen terhadap integriti dan professionalisma perniagaan dimana sebahagian daripada mereka terdiri daripada ahli-ahli badan dan pertubuhan professional. Selain daripada satu (1) Pengarah Eksekutif yang juga Pengarah Urusan Kumpulan, Lembaga terdiri daripada sembilan (9) pengarah lain dimana empat (4) daripada mereka adalah pengarah bebas bukan eksekutif yang memenuhi syarat sebagai pengarah bebas dalam Syarat Penyenaraian Bursa Malaysia Securities Berhad.

91 89 Penyata Mengenai Urustadbir Korporat Jumlah yang tinggi bagi pengarah bebas dalam Lembaga, membolehkan semakan dan keseimbangan dalam fungsi Lembaga. Ia juga membolehkan pengarah bebas menyampaikan buah fikiran, pandangan dan nasihat serta pertimbangan masing-masing tanpa berada dibawah pengaruh mana-mana pihak. Kesemua pengarah mengambil kira kepentingan Kumpulan dan pemegang saham didalam keputusan yang dibuat. Lembaga sering mengadakan perdebatan yang baik dari segi memainkan peranan dan penyertaan dalam perbincangan yang membolehkan Lembaga berfungsi didalam suasana yang seimbang dari segi kuasa penentu dan mengelakkan daripada situasi dimana pengarah tertentu atau sekumpulan mereka mempengaruhi proses mencapai keputusan. PERANAN PENGERUSI DAN PENGARAH URUSAN KUMPULAN Terdapat pengasingan tanggungjawab yang jelas antara Pengerusi dan Pengarah Urusan Kumpulan. Kedua-dua jawatan Pengerusi dan Pengarah Urusan Kumpulan sentiasa disandang oleh penjawat yang berlainan dan mempunyai pengasingan tanggungjawab. Pengerusi, Tun Ahmad Sarji bin Abdul Hamid adalah seorang pengarah bukan bebas bukan eksekutif yang tidak terlibat didalam perjalanan dan aktiviti seharian Kumpulan. Tanggungjawab ini disandang oleh Pengarah Urusan Kumpulan, Dato Dr. Abdul Samad bin Mohamed yang juga merupakan pengarah eksekutif dalam Lembaga. Pengerusi dipertanggungjawabkan bersama dengan ahli-ahli Lembaga Pengarah, untuk membentuk, melaksanakan dan memantau dasar dan pelan perniagaan Kumpulan secara keseluruhannya. Tanggungjawab dan Tugas Lembaga Pada tahun yang dilaporkan, Lembaga telah terlibat sepenuhnya didalam perancangan strategik, menjalankan kajian prestasi perniagaan dan kewangan, menerimapakai dan meneliti tindakan pengurusan risiko, melaksanakan kawalan dalaman dan menguatkuasakan pematuhan terhadap kehendak undangundang yang disyaratkan terhadap Syarikat. Selain daripada hal-hal diatas, tanggungjawab Lembaga yang lebih khusus adalah seperti berikut :- Menghalusi dan memandu strategi korporat dan menerima pakai pelan strategik bagi Syarikat dan Kumpulan melalui penggubalan dasar keatas polisi risiko, belanjawan tahunan dan perancangan perniagaan jangka panjang, meneliti perbelanjaan modal utama, pengambilalihan perniagaan dan penjualan atau pelepasan kepentingan. Memantau prestasi korporat dan tatacara perjalanan perniagaan Kumpulan dan memastikan pematuhan terhadap amalan terbaik dan juga urustadbir korporat. Mengenalpasti dan melaksanakan sistem yang sesuai dalam mengurus risiko utama. Lembaga menjalankan fungsi ini melalui Jawatankuasa Pengurusan Risiko dan Jawatankuasa Audit. Memastikan kewujudan dan menilai kesempurnaan system kewangan Kumpulan, sistem kawalan dalaman dan pengurusan adalah selaras dengan piawaian, undangundang dan peraturan yang berkenaan. Memastikan adanya proses penamaan dan ganjaran termasuk perancangan untuk penggantian tenaga kerja peringkat kanan serta memastikan kemahiran dan pengalaman Lembaga adalah mencukupi untuk tujuan melaksanakan tugas mereka dan kemampuan pengarah bukan eksekutif bagi memastikan pertimbangan bebas dalam proses membuat keputusan. Membentuk dan melaksanakan program perhubungan dengan pelabur atau dasar komunikasi dengan pemegang saham dalam syarikat. PENILAIAN LEMBAGA Walaupun tiada struktur yang jelas telah dikenal pasti bagi penilaian oleh ahli Lembaga, terdapat proses membuat keputusan, perbincangan dan kritikan yang bernas dibentangkan didalam Lembaga. Pengerusi telah memastikan penglibatan kesemua ahli-ahli Lembaga didalam perbincangan dan proses membuat keputusan. Lembaga mengakui tentang keperluan proses penilaian yang teratur dan telah membuat penyelarasan amalannya secara berperingkat menuju kearah ini. Pengarah bebas bukan eksekutif juga menyumbang didalam pembentukan dasar, memberikan pandangan yang seimbang dan bebas, nasihat serta keputusan. Mereka juga bertindak dalam memelihara kepentingan pihak pemegang saham minoriti didalam setiap keputusan yang diambil oleh Lembaga berkaitan dengan pelbagai ikhtiar perniagaan.

92 90 Penyata Mengenai Urustadbir Korporat MESYUARAT LEMBAGA Struktur dan Prosedur Lembaga Tidak ada perubahan yang ketara didalam struktur dan prosedur Lembaga bagi tahun yang dilaporkan. Kesemua mesyuarat Lembaga dirancang lebih awal untuk tahun berikutnya dengan tatacara butir maklumat, tempat dan masa. Ini membolehkan pengarah merancang jadual mereka dengan sewajarnya untuk memastikan kehadiran yang penuh didalam mesyuarat. Jadual yang dirancang mengambilkira waktu untuk mengumumkan keputusan kewangan suku tahun Kumpulan dan membenarkan ahli untuk menilai dan mempertimbangkan keputusan Kumpulan sebelum diumumkan kepada Bursa Malaysia Securities Berhad. Walau bagaimanapun, Lembaga tidak tersekat oleh jadual mesyuarat tersebut dan sekiranya tujuan penilaian atau membuat keputusan diperlukan diantara tarikh-tarikh yang telah dijadualkan, mesyuarat tambahan akan diadakan apabila ianya dianggap perlu. Agenda bagi mesyuarat Lembaga dibincang dengan Pengerusi sebelum tarikh mesyuarat untuk mendapatkan kelulusan beliau. Setiausaha Syarikat akan mengedarkan semua kertas Lembaga untuk dibincangkan lebih awal untuk memastikan pengarah mendapat masa yang cukup untuk mengkajinya dan mempersiapkan diri untuk mengambil bahagian dalam perbincangan semasa mesyuarat dijalankan. Pada tahun dilaporkan, Lembaga mengadakan enam (6) mesyuarat biasa dan tidak termasuk Mesyuarat Agung Tahunan. Agenda pada setiap mesyuarat mengandungi perkaraperkara mengenai prestasi kewangan Kumpulan, penilaian prestasi perniagaan, isu-isu operasi dan membuat keputusan, pematuhan undang-undang, strategi perniagaan dan perkara melibatkan hal-hal subsidiari-subsidiari dan jawatankuasa Lembaga. Kesemua perbincangan mesyuarat Lembaga diminitkan dan dicatatkan termasuk isu yang dibincangkan dan keputusan yang dicapai. Jumlah Mesyuarat Lembaga dan Kehadiran Pengarah Berikut adalah jumlah mesyuarat yang diadakan sepanjang tahun 2009 dan rekod kehadiran pengarah bagi mesyuarat tersebut :- Tarikh Lembaga Kategori Lembaga Pengarah MesyuaratMesyuarat Pengarah Pengarah Bukan Lembaga (Kehadiran) Eksekutif Bebas Eksekutif Mesyuarat 23/02/ Lembaga Ke-53 Mesyuarat 20/04/ Lembaga Ke-54 Mesyuarat 25/06/ Lembaga Ke-55 Mesyuarat 24/08/ Lembaga Ke-56 Mesyuarat 26/10/ Lembaga Ke-57 Mesyuarat 21/12/ Lembaga Ke-58 Latihan dan Program Perluasan Ilmu Bagi Pengarah Kesemua pengarah syarikat berpeluang untuk menghadiri seminar, latihan, bengkel dan persidangan untuk menambah dan meluaskan pengetahuan dan kemahiran mereka bagi menyumbang dan membolehkan mereka menjalankan peranan dan tanggungjawab selaras dengan tanggungjawab sebagai pengarah. Dimana jika perlu, Lembaga boleh mengadakan ceramah dalaman dan penerangan berkaitan dengan piawaian-piawaian yang baru atau perkembangan semasa mengenai keperluan pengawalan dan pematuhan. Selaras dengan amalan ini, Lembaga pada tahun ini telah mendengar penerangan oleh Ernst & Young berkenaan dengan kesan Piawaian FRS 139 bagi Kumpulan. Pada tahun yang dilaporkan, Dato Rahmat bin Jamari tidak dapat menghadiri sebarang seminar awam atau latihan rasmi diatas sebab-sebab yang tidak dapat dielakkan. Walau bagaimanapun, beliau melibatkan diri dalam sesi perbincangan dalaman dan sentiasa mengikuti perkembangan semasa melalui jaringan profesionalnya. Semua pengarah telah menghadiri dan melengkapkan Latihan Kelayakan Mandatori selaras dengan keperluan Bursa Malaysia Securities Berhad.

93 91 Penyata Mengenai Urustadbir Korporat Jenis-jenis latihan yang telah dihadiri oleh pengarah dalam tahun kewangan berakhir 31 Disember 2009 adalah seperti berikut :- Nama / Bengkel / Kursus Jenis Latihan Jumlah / Masa Hari Diluangkan Nama / Bengkel / Kursus Tun Ahmad Sarji bin Abdul Hamid Financial Instruments; recognition, measurement, presentation and disclosure. Good Political Culture. Dato Dr. Abdul Samad bin Mohamed Leading Change in Tough Times. Deloitte s Forensic Seminar Managing FRS in Critical Times- Learning from Global Experience. Exclusive Power Talk by Roger Konopasek. Financial Instruments; recognition, measurement, presentation and disclosure. Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob Managing FRS in Critical Times- Learning from Global Experience. Financial Instruments; recognition, measurement, presentation and disclosure. Building Human Capital Development for the Future. Round Table Discussion (RTD) on Mitigating Impact of the Global Crisis. Conventional Financial System & Challenges Impinging Shariah Economics. Listed Issues in Enhancing Corporate Governance. With the Advantage of Hindsighta new look at transport & PLUS Traffic Monitoring Centre. Malaysia Corporate Governance Index. Corporate Governance Guide- Towards Boardroom Excellence. Port & Terminals Management Conference. Budget 2010 Seminar. Jenis Latihan Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Jumlah / Masa Hari Diluangkan 1/2 Hari 1 Hari 1 Hari 1 Hari 1 Hari 1 Hari 1/2 Hari 1 Hari 1/2 Hari 1 Hari 1 Hari 1 Hari 1 Hari 1 Hari 2 Hari 1 Hari 2 Hari 1 Hari Amir Hamzah bin Azizan Mandatory Accreditation Programme for Directors of Public Listed Companies. Financial Instruments; recognition, measurement, presentation and disclosure. Datuk Abdul Malek bin Abdul Aziz Asia Pacific Audit & Governance Summit. Managing FRS in Critical Times- Learning from Global Experience. Financial Instruments; recognition, measurement, presentation and disclosure. Syed Agel bin Syed Salim 11th Malaysia Strategic Outlook Conference Managing FRS in Critical Times- Learning from Global Experience. Financial Instruments; recognition, measurement, presentation and disclosure. Datuk Khoo Eng Choo Financial Instruments; recognition, measurement, presentation and disclosure. Dato Zuraidah binti Atan Financial Instruments; recognition, measurement, presentation and disclosure. Port Finance International London. Dato Seri Dr. Haji Arshad bin Haji Hashim Financial Instruments; recognition, measurement, presentation and disclosure. Audit Committee Role and Internal Audit Challenges. Board Effectiveness: Redefining the roles and functions of an independent director. Risk Management Best Practices Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar Seminar 2 Hari 1/2 Hari 2 Hari 1 Hari 1/2 Hari 1 Hari 1 Hari 1/2 Hari 1/2 Hari 1/2 Hari 2 Hari 1/2 Hari 1 Hari 1 Hari 1 Hari

94 92 Penyata Mengenai Urustadbir Korporat Pembekalan Maklumat Kepada Lembaga Lembaga telah mengenalpasti laporan langsung dan struktur perhubungan bagi menjamin pembekalan maklumat dalam jangka waktu yang tepat dan berkesan. Dasar dan perancangan yang berkesan telah disalurkan melalui pengarah namaan didalam Lembaga subsidiari masing-masing dan juga oleh Pengarah Urusan Kumpulan selaku pengarah eksekutif dan ketua pengurusan. Lembaga Pengarah mempunyai kesempatan tidak terbatas untuk berbincang dengan Pengurusan Kanan syarikat-syarikat dalam Kumpulan untuk mendapatkan maklumat dan penjelasan terhadap perkara yang perlu dibincangkan di mesyuarat atau untuk membuat keputusan. Mereka juga berhak mendapatkan nasihat dan khidmat Setiausaha Syarikat keatas perkara berkenaan kawalselia dan khidmat pentadbiran. Kesemua pengarah eksekutif dan bukan eksekutif mempunyai hak yang sama untuk mendapatkan maklumat. Setiausaha Syarikat mengedarkan agenda mesyuarat berserta dokumen-dokumen untuk perbincangan bagi membolehkan mesyuarat dijalankan dengan teratur. Setiap pengarah syarikat dibekalkan dengan kertas Lembaga, maklumat mengenai halhal untuk dibincangkan menurut jangka waktu yang diperlukan bagi membolehkan mereka menggunakan maklumat tersebut untuk melaksanakan tugas dan tanggungjawab secara berkesan dan cekap. Pengarah juga diberikan kelulusan oleh Lembaga, sama ada sebagai individu atau secara berkumpulan untuk mendapatkan nasihat bebas professional dimana perlu untuk menyokong peranan mereka selaku pengarah. Walau bagaimanapun tidak ada nasihat sedemikian diminta sepanjang tahun kewangan PERLANTIKAN DAN PEMILIHAN SEMULA PENGARAH Bagi memastikan kecukupan dan keseimbangan pengarah yang mewakili Lembaga, pengarah telah melantik jawatankuasa terdiri daripada pengarah bukan eksekutif, kebanyakan adalah pengarah bebas, dengan tanggungjawab untuk mengusulkan namaan baru untuk perlantikan oleh Lembaga dan menilai pengarah secara berterusan. Keputusan muktamad bagi perlantikan pengarah jatuh sepenuhnya kepada Lembaga. Lembaga telah memperkenalkan satu prosedur yang formal dan telus dimana Jawatankuasa Namaan akan mempertimbangkan pelbagai kemungkinan dengan mengambilkira kemahiran dan pengalaman berkaitan dengan Kumpulan sebelum mengemukakan perakuan kepada Lembaga. Jawatankuasa Namaan dianggotai oleh seorang Pengerusi, yang juga Pengerusi Lembaga Pengarah dan dua orang pengarah bebas bukan eksekutif sebagai ahlinya. Perlantikan Semula Pengarah Tataurusan Syarikat mensyaratkan sekurang-kurangnya satu pertiga (1/3) daripada anggota Lembaga termasuk Pengarah Urusan Kumpulan bersara di setiap Mesyuarat Agung Tahunan, dan mereka, tertakluk kepada kelayakan, boleh menawarkan diri untuk pemilihan semula. Pengarah yang dilantik oleh Lembaga dalam mana-mana tahun akan memegang jawatan sehingga Mesyuarat Agung Tahunan yang berikutnya dan mereka akan bersara dan menjadi layak untuk dipilih semula. Jawatankuasa Namaan akan meneliti status kesemua pengarah yang menawarkan diri untuk pemilihan semula jika layak akan dicadangkan kepada Lembaga untuk dipilih semula. Jawatankuasa dan Lembaga juga akan menilai pengarah yang bersara menurut Seksyen 129(b) Akta Syarikat, 1965 untuk dipilih semula. Pada masa ini, Syarikat mempunyai dua (2) orang pengarah yang berusia lebih tujuh puluh (70) tahun dan kedua-dua mereka menawarkan diri untuk dipilih semula. GANJARAN PARA PENGARAH Dasar dan Prosedur Mengenai Ganjaran Yuran pengarah adalah diluluskan oleh pemegang-pemegang saham semasa Mesyuarat Agung Tahunan. Jawatankuasa Ganjaran diberi kuasa untuk mengkaji, meneliti dan memperakukan jumlah ganjaran bagi pengarah untuk kelulusan Lembaga sebelum ianya dibentangkan untuk pertimbangan di Mesyuarat Agung Tahunan. Jawatankuasa akan mengusulkan ganjaran berpandukan kepada objektif asas iaitu untuk menarik dan mengekalkan pengarah yang mempunyai kemahiran dan pengalaman untuk menerajui Kumpulan dengan jayanya. Sebagai tambahan, elaun kehadiran bagi membiayai perbelanjaan perjalanan dan lainlain kos juga dibayar setiap kali mereka menghadiri mesyuarat Lembaga. Jawatankuasa Ganjaran juga bertanggungjawab untuk mempertimbangkan dan menyediakan ganjaran bagi pengarah eksekutif. Pengarah eksekutif dibayar gaji dan bukan yuran pengarah. Di mesyuarat Lembaga, pengarah eksekutif akan berkecuali daripada turut serta dalam pengundian bersabit keputusan yang melibatkan ganjaran beliau sendiri. Jawatankuasa Ganjaran bertanggungjawab terhadap Lembaga untuk merangka nilai penanda aras bagi ganjaran dan faedah untuk pengarah sejajar dengan maklumat mengenai amalan pasaran. Jawatankuasa sentiasa mencuba untuk memperakukan struktur ganjaran yang sebanding dengan apa yang ditawarkan oleh organisasi yang sama saiz, kegiatan perniagaan dan aktiviti perniagaan yang sama kompleks.

95 93 Penyata Mengenai Urustadbir Korporat Dalam menjalankan tugas ini, Jawatankuasa telah mencadangkan untuk meningkatkan jumlah yuran pada tahun ini selepas meneliti perbandingan penanda aras pasaran dan penambahan tanggungjawab serta kebertanggungjawaban para pengarah. Gaji Asas dan Yuran Pengarah Urusan Kumpulan menerima pakej gaji yang mengandungi gaji pokok, bonus bukan kontrak dan lain-lain faedah. Jawatankuasa Ganjaran merangka prosedur yang formal dan telus bagi Lembaga meluluskan ganjaran untuk pengarah eksekutif dan pengurusan kanan syarikat dalam Kumpulan. Beliau tidak menerima sebarang yuran pengarah. Pakej ganjaran pengarah eksekutif diperbaharui setiap tahun untuk menggambarkan keadaan pasaran semasa, skala tanggungjawab dan prestasi perniagaan dan individu. Jawatankuasa Ganjaran, berpandukan nasihat Lembaga akan memperakukan perubahan gaji bagi pengarah eksekutif. Ganjaran bagi Pengarah Eksekutif yang ditetapkan dalam kontrak perkhidmatan beliau layak menerima lain-lain faedah yang meliputi kereta syarikat dengan pemandu, kemudahan komunikasi peribadi, keahlian namaan kelab golf, faedah kesihatan dan pergigian. Butiran mengenai ganjaran Pengarah bagi tahun kewangan berakhir 31 Disember 2009 adalah seperti berikut :- Nilai Ganjaran Pengarah Pengarah Bukan Eksekutif Eksekutif RM 0-RM50,000-1 RM50,000-RM100,000-5 RM100,001-RM150,000-4 RM1,100,001-RM1,150, JAWATANKUASA LEMBAGA Lembaga Pengarah NCB telah membentuk beberapa jawatankuasa untuk menjalankan tugas-tugas khas seperti perbincangan dengan lebih terperinci untuk kelulusan Lembaga. Jawatankuasa bertindak mendapatkan maklumbalas terhadap mekanisma untuk menyediakan kawalan, mengawas, melaksana dan mendapat maklumbalas kepada Lembaga, bagi melindungi kepentingan para pemegang saham. Apabila Lembaga membentuk jawatankuasa tersebut, bidang kuasa dan skop tanggungjawab jawatankuasa telah dinyatakan didalam Terma Rujukannya yang mendefinisi samada jawatankuasa mempunyai kuasa untuk bertindak bagi pihak Lembaga atau hanya untuk meneliti isu-isu khas dan melaporkan kembali kepada Lembaga dengan cadangan. Dalam tahun dilaporkan, Jawatankuasa Lembaga kesemuanya dianggotai oleh ahli Lembaga utama. Jawatankuasa ini diberi kuasa untuk berbincang dan meneliti isu-isu, memberi jaminan dan bertanggungjawab kepada Lembaga melalui cadangan dan maklumbalas mereka. Jawatankuasa-Jawatankuasa Lembaga berikut aktif pada tahun kewangan Jawatankuasa Audit Jawatankuasa Namaan Jawatankuasa Ganjaran Jawatankuasa Pengurusan Risiko Jawatankuasa Audit Ahli-ahli Jawatankuasa Audit dan kehadiran mesyuarat bagi tahun ini seperti berikut :- Kehadiran Mesyuarat Datuk Abdul Malek bin Abdul Aziz 7/7 Dato Seri Dr. Haji Arshad bin Haji Hashim 7/7 Datuk Khoo Eng Choo 6/6 Tuan Syed Agel bin Syed Salim 7/7 Geh Cheng Hooi 1/1 Ahli-ahli Jawatankuasa Audit adalah terdiri daripada pengarah bukan eksekutif dan sebahagian besar daripada mereka adalah pengarah bebas. Ini adalah berdasarkan cadangan Kod Urustadbir Korporat yang dipinda. Seorang daripada ahlinya, Datuk Khoo Eng Choo memenuhi kehendak bahawa salah seorang ahlinya merupakan ahli badan persatuan perakaunan. Selain daripada empat (4) ahli Jawatankuasa Audit, tiga (3) ahli adalah pengarah bebas bukan eksekutif dan seorang (1) pengarah bukan bebas bukan eksekutif. Kesemua ahli Lembaga boleh membaca, menganalisa dan mentafsir penyata kewangan supaya mereka dapat menjalankan fungsi dengan berkesan. Terma Rujukan Jawatankuasa Audit menyatakan peranan dan tanggungjawab yang diperlukan untuk memastikan kualiti dan integriti kawalan dalaman dan kepastian amalan dan proses syarikat adalah dipenuhi dan berkesan. Didalam hal ini, objektif utama jawatankuasa adalah untuk membantu Lembaga Pengarah didalam memastikan proses penilaian kawalan dalaman Kumpulan, urustadbir korporat dan lain-lain kehendak kawalselia Kumpulan berlaku dan berkuasa sepenuhnya. Laporan penuh Jawatankuasa Audit dibentangkan dimuka surat 105 hingga 107 dalam Laporan Tahunan ini.

96 94 Penyata Mengenai Urustadbir Korporat Jawatankuasa Namaan Kehadiran Mesyuarat Tun Ahmad Sarji bin Abdul Hamid 3/3 Datuk Abdul Malek bin Abdul Aziz 3/3 Datuk Khoo Eng Choo 2/2 Geh Cheng Hooi 1/1 Jawatankuasa Ganjaran Kehadiran Mesyuarat Datuk Abdul Malek bin Abdul Aziz 2/2 Datuk Khoo Eng Choo 1/1 Amir Hamzah bin Azizan 0/1 Tuan Syed Agel bin Syed Salim 2/2 Geh Cheng Hooi 1/1 Jawatankuasa Namaan terdiri daripada tiga (3) orang ahli Lembaga, dua (2) daripada mereka adalah pengarah bebas bukan eksekutif, Pengerusi adalah merupakan seorang pengarah bukan bebas bukan eksekutif. Tugas-tugas Jawatankuasa ini dan lain-lain tanggungjawab adalah seperti berikut :- Mengemukakan perakuan yang bersesuaian kepada Lembaga mengenai perlantikan semula dan lanjutan, persaraan dan perlantikan serta perlantikan semula pengarah-pengarah. Menilai dan memperakukan mana-mana calon untuk dijadikan pengarah dan memastikan adanya rancangan yang sesuai bagi penggantian pengarah yang akan bersara. Meneliti secara tahunan soal keseimbangan antara kemahiran dan pengalaman anggota Lembaga serta keberkesanan mereka secara keseluruhan, Jawatankuasa Lembaga dan juga sumbangan daripada setiap pengarah individu kearah proses membuat keputusan dalam Kumpulan. Pengarah secara individu tidak akan turut serta dalam perbincangan mengenai ganjaran mereka sendiri. Bagi posisi pengarah bebas bukan eksekutif, Jawatankuasa Namaan juga akan menilai kebolehan calon-calon dalam menjalankan tanggungjawab seperti yang diharapkan oleh seorang pengarah bebas bukan eksekutif. Sepanjang tahun dilaporkan, Jawatankuasa Namaan bermesyuarat sebanyak tiga (3) kali untuk menjalankan tugas yang diserahkan kepadanya. Jawatankuasa ini terdiri daripada empat (4) orang pengarah, dua (2) adalah pengarah bebas bukan eksekutif sementara dua (2) lainnya adalah pengarah bukan bebas bukan eksekutif. Pengerusi ialah seorang pengarah bebas bukan eksekutif. Jawatankuasa Ganjaran beroperasi menurut struktur serta terma rujukan yang ditetapkan baginya oleh Lembaga, yang mana meliputi hal-hal berikut :- Menimbangkan serta memperakukan kepada Lembaga dasar mengenai ganjaran bagi pengurusan kanan, manfaat barangan dan syarat dan terma kontrak yang berkaitan. Memperakukan kepada Lembaga struktur ganjaran bagi pengarah bukan eksekutif dan pengarah eksekutif dimana bergantung kepada keputusan akhir oleh Lembaga. Jawatankuasa akan juga menangani hal-hal lain yang berkaitan yang dirujukkan kepadanya oleh Lembaga. Sepanjang tahun yang dilaporkan, Jawatankuasa Ganjaran telah bermesyuarat sebanyak dua (2) kali. Jawatankuasa Pengurusan Risiko Kehadiran Mesyuarat Dato Rahmat bin Jamari 3/3 Dato Zuraidah binti Atan 3/3 Tan Sri Dato (Dr.) Ir. Wan Abdul Rahman bin Haji Wan Yaacob 3/3 Datuk Khoo Eng Choo 2/2 Tuan Syed Agel bin Syed Salim 3/3 Geh Cheng Hooi 1/1 Jawatankuasa Pengurusan Risiko dianggotai oleh lima (5) orang ahli, dua (2) daripada mereka pengarah bebas bukan eksekutif, sementara tiga (3) lain adalah pengarah bukan bebas bukan eksekutif. Pengerusi merupakan pengarah bukan bebas bukan eksekutif.

97 95 Penyata Mengenai Urustadbir Korporat Jawatankuasa Pengurusan Risiko menjalankan fungsinya berlandaskan kepada Terma Rujukan dengan objektif-objektif dan tanggungjawab utama berikut :- Bertanggungjawab untuk menyedia dan melaksanakan rangka kerja serta sistem yang bersesuaian bagi pengurusan risiko dalam syarikat-syarikat Kumpulan. Mengawasi dasar-dasar pengurusan, prosedur dan amalan bagi tujuan mengenalpasti, menganalisis dan menilai serta mengawal atau mengurangkan kesan daripada risiko yang dihadapi oleh Kumpulan. Memastikan adanya keseimbangan antara risiko yang dihadapi dengan potensi pulangan yang bakal diraih oleh pemegang saham. Memastikan adanya sistem bagi mengurangkan dan mengurus risiko melalui kawalan dalaman yang baik dengan tujuan memungkinkan wujudnya daya maju bagi mencapai objektif perniagaan yang dikenalpasti. Pengurus Risiko menyelaras rangkakerja risiko bagi Kumpulan dengan mengkaji, memantau tindakan kawalan bagi mengurangkan risiko dan membantu syarikat operasi mengenalpasti dan menilai risiko baru. Pengurus Risiko dibantu oleh beberapa urusetia risiko diperingkat subsidiari yang mengendalikan rangkakerja dan papan kiraan risiko dibahagian operasi. Pengurus Risiko menyediakan laporan terus kepada Jawatankuasa Pengurusan Risiko dua kali setahun pada jarak setiap 6 bulan dan mesyuarat tambahan diadakan apabila perlu diantara waktu tersebut. Tugas-tugas Jawatankuasa ini dan tanggungjawabnya adalah seperti berikut :- Merumus dan meneliti polisi dividen dan pelaksanaannya dan memberikan cadangan perubahan yang dianggap sesuai dan perlu; Meneliti perkembangan Syarikat dan polisi simpanan pelaburannya serta meneliti rancangan pelaburan Syarikat dan pelaksanaannya dan memberikan cadangan perubahan yang dianggap sesuai dan perlu; Meneliti polisi sedia ada dan pelaksanaannya dalam pengurusan lebihan dana dan memberikan cadangan perubahan yang dianggap sesuai dan perlu; Meneliti serta menilai polisi kerangka modal dan pelaksanaannya dalam dan memberikan cadangan perubahan yang dianggap sesuai dan perlu; Meneliti Bajet dan Perancangan Perniagaan serta memberikan cadangan perubahan yang dianggap sesuai dan perlu; Menyelidik dan menilai isu-isu yang mempunyai kesan ke atas perniagaan Syarikat dengan segera atas permintaan Kumpulan. Sepanjang tahun dilaporkan, Jawatankuasa Kewangan dan Pelaburan telah bermesyuarat sebanyak empat (4) kali untuk menjalankan tanggungjawabnya. Pada tahun yang dilaporkan, Jawatankuasa Pengurusan Risiko bermesyuarat sebanyak tiga (3) kali. Jawatankuasa Kewangan dan Pelaburan Kehadiran Mesyuarat Amir Hamzah bin Azizan 3/4 Dato Haji Rahmat bin Jamari 3/4 Dato Zuraidah binti Atan 4/4 Jawatankuasa Kewangan dan Pelaburan terdiri daripada tiga (3) orang ahli Lembaga, dimana kesemua mereka adalah pengarah bukan bebas bukan eksekutif. Pengerusi adalah merupakan seorang pengarah namaan kepada salah satu dari pemegang saham Syarikat.

98 96 Penyata Mengenai Urustadbir Korporat AKAUNTABILITI DAN AUDIT Laporan Kewangan Lembaga mengakui akan tanggungjawabnya untuk memastikan penyata kewangan Kumpulan dan Syarikat memberikan gambaran kedudukan yang tepat dan benar dan selaras juga dengan piawaian perakaunan yang diterimapakai di Malaysia serta peruntukan dalam Akta Syarikat, Lembaga NCB terus memastikan bahawa pembentangan penilaian kedudukan dan halatuju syarikat seimbang dan mampu difahami kepada semua pemegang hak. Tanggungjawabnya tidak terhad kepada kewajipan undangundang untuk mengeluarkan penyata kewangan tetapi juga merangkumi ketepatan masa, ketelusan dan penilaian terkini laporan kepada penguatkuasa. Lembaga juga berkomitmen untuk mengekalkan tahap pendedahan yang paling tepat, tertakluk kepada kesensitifan harga saham terhadap beberapa pendedahan untuk memastikan integriti, kecukupan dan konsisten yang memuaskan dalam semua laporan kewangannya. Kumpulan menerbitkan penyata kewangannya setiap tahun dan penyata kewangan yang diringkaskan setiap suku tahun seperti yang dikehendaki oleh Syarat Penyenaraian Bursa Malaysia Securities Berhad dimana Jawatankuasa Audit membantu Lembaga dalam menyemak maklumat yang dimaksudkan untuk diumumkan untuk menjamin ianya tepat dan lengkap. Penyata Mengenai Tanggungjawab Pengarah juga disertakan di mukasurat 117 dalam Laporan Tahunan ini. Kawalan Dalaman Sebahagian daripada struktur dan proses memegang teguh akauntabiliti, Lembaga mempunyai sistem kawalan dalaman yang telah sedia ada sebagai proses berterusan untuk semakan dan keseimbangan. Lembaga NCB mengakui tanggungjawab keseluruhannya untuk mengekalkan sistem yang baik bagi kawalan dalaman, pematuhan dan pengurusan risiko, kawalan operasi dan akhirnya untuk melindungi pelaburan dan aset pemegang saham. Jawatankuasa Audit meneliti tugas dan laporan audit dalaman dari semasa ke semasa dan Jabatan Audit beroperasi secara bebas tanpa pengawasan pengurusan. Penyata mengenai Kawalan Dalaman dikemukakan dimukasurat 100 hingga 101 dalam Laporan Tahunan ini. Hubungan dengan Juruaudit Luar Lembaga memastikan kewujudan hubungan kerja yang berterusan dengan Juruaudit Luar Syarikat Tetuan Ernst & Young. Kesemua proses audit adalah rasmi dan telus serta persekitaran kerja yang baik membolehkan juruaudit mendapatkan maklumat, dan menjalankan semakan audit bila perlu, memuaskan kesan audit dalam sistem kawalan tanpa pengaruh pihak pengurusan, bagi menyediakan kepastian kepada pemegang saham diatas kedudukan kewangan Kumpulan. Sejajar dengan Syarat Penyenaraian Bursa, Jawatankuasa Audit juga meneliti skop dan keputusan-keputusan audit dan keberkesanan kosnya serta kebebasan dan matlamat juruaudit. Jawatankuasa Audit memberi kesempatan kepada juruaudit luar menghadiri mesyuaratnya menurut keperluan selain daripada perjumpaan yang dijadualkan bagi tujuan membentangkan penyata kewangan Kumpulan yang diaudit kepada jawatankuasa tersebut. Semasa mesyuarat sedemikian juruaudit luar menggariskan bentuk, skop kerja yang dirancang, kawalan dalaman serta masalah jika ada yang memerlukan perhatian Lembaga. Sepanjang tahun kewangan 2009, Jawatankuasa Audit mengadakan perbincangan dengan Juruaudit luar sebanyak dua (2) kali berkenaan program audit dan untuk mendapatkan maklumbalas bebas daripada mereka tanpa kehadiran pihak pengurusan. Jawatankuasa juga telah mengadakan perbincangan yang serupa dengan audit dalaman tanpa kehadiran pihak pengurusan. Jabatan Audit Dalaman bertindak sebagai badan bebas dalam mekanisme bagi memastikan akauntabiliti dalam menjalankan kajian, penilaian, kecukupan dan penyemakan keberkesanan sistem kawalan dalaman yang digunapakai. Skop Jabatan Audit Dalaman adalah melapor terus kepada Jawatankuasa Audit yang dibentuk oleh Lembaga berkenaan hal pematuhan dan kelemahan sistem kawalan dalaman. Jabatan Audit Dalaman juga memantau segala kekurangan dan pembetulan oleh pengurusan Kumpulan.

99 97 Penyata Mengenai Urustadbir Korporat PEMEGANG SAHAM DAN PELABUR Kesemua komponen Urustadbir Korporat mengariskan informasi yang telus dan menyeluruh berkenaan hal ehwal perniagaan serta memberi kepastian kepada pemegang saham dan pelabur. Pemegang saham utama NCB Holdings kebanyakannya terdiri daripada pemegang saham institusi yang telah bersama syarikat dalam jangkamasa yang panjang. Lembaga telah mewujudkan saluran-saluran komunikasi dan salah satu pendekatan untuk berjumpa dan berbincang dengan pemegang saham adalah melalui Mesyuarat Agung Tahunan, dimana Syarikat menyediakan maklumat mengenai urusan dan halatuju Kumpulan. Laporan Tahunan dibentangkan pada mesyuarat ini dan kesempatan diberikan kepada pemegang saham dalam sesi dialog yang produktif bersama Lembaga Pengarah. Syarikat telah mendaftar dengan Program Insentif Hubungan Dengan Pelabur yang telah diperkenalkan oleh Bursa Malaysia dan Syarikat juga telah mengekalkan laman web bagi menyalurkan sebarang perubahan korporat, keputusan kewangan suku tahun dan pengumuman penting kepada pelabur dan pemegang saham. Pengurusan Syarikat terutama Pengarah Urusan Kumpulan dan Pengawal Kewangan Kumpulan sering mengadakan pembentangan dan perbincangan dengan penganalisis serta pelabur untuk memberikan maklumat tentang prestasi dan perkembangan terbaru dalam Kumpulan. MESYUARAT AGUNG TAHUNAN Mesyuarat Agung Tahunan adalah forum utama bagi tujuan dialog dengan pemegang saham. Notis bagi Mesyuarat Agung Tahunan Syarikat bersamaan agenda diedarkan kepada pemegang saham sekurang-kurangnya 21 hari sebelum tarikh mesyuarat supaya pemegang saham dapat melengkapkan diri bagi perbincangan serta isu-isu yang perlukan penjelasan. Selain daripada agenda biasa, Lembaga juga mengemukakan laporan dan penjelasan serta membuka kesempatan kepada pemegang saham untuk menimbulkan soalan berkaitan dengan aktiviti perniagaan Kumpulan. Ahli Lembaga turut sama hadir untuk memberikan maklumbalas kepada soalan yang ditimbulkan oleh pemegang saham semasa mesyuarat sedemikian. Bagi pemilihan semula pengarah, Lembaga memastikan bahawa semua maklumat yang berkenaan dibekalkan melalui notis mesyuarat agung mengenai pengarah yang bakal bersara serta mereka yang akan bersara dan dicalonkan untuk pemilihan semula. Hal-hal yang berbentuk perkara khas yang dimasukkan dalam agenda akan disertai dengan keterangan yang menjelaskan isu-isu yang terbabit. Syarikat menggalakkan semua pemegang saham untuk hadir di Mesyuarat Agung Tahunan dan turut terlibat dalam perjalanannya. Kesempatan seluasnya diberikan kepada pemegang saham untuk mendapatkan penjelasan mengenai prestasi Syarikat dan Kumpulan. Agenda lengkap bagi Mesyuarat Agung Tahunan kali ke-11 NCB dibentangkan dimukasurat 7 hingga 9 dalam Laporan Tahunan ini. KENYATAAN MENGENAI PEMATUHAN TERHADAP AMALAN TERBAIK MENURUT KOD AMALAN Lembaga dengan ini memberikan pengesahan bahawa ia telah mengekalkan piawaian yang tinggi dari aspek urustadbir korporat dan etika dalam urusan perniagaannya dalam semua syarikat Kumpulan. Selaras dengan amalan terbaik Lembaga mengesahkan bahawa Kod semakan semula mengenai Urustadbir Korporat yang dikeluarkan dalam tahun 2007 telah digunakan. Seterusnya, Lembaga mempunyai komitmen mengekalkan dan meneruskan aktiviti syarikat berasaskan kepada amalan terbaik sepertimana yang digariskan dalam Kod amalan bagi masamasa akan datang dalam kesemua urusan perniagaannya. Kenyataan ini dibuat selaras dengan resolusi Lembaga Pengarah bertarikh 23 Februari TUN AHMAD SARJI BIN ABDUL HAMID Pengerusi DATO DR. ABDUL SAMAD BIN MOHD DOM Pengarah Urusan Kumpulan

100 98 Statement On Internal Control INTRODUCTION In accordance with Principle D 11 in part 1 of the Malaysia Code on Corporate Governance, the NCB Board acknowledges responsibility of maintaining a sound system of Internal Controls to safeguard the shareholders investments and the assets of the Group. Pursuant to the provisions of the main markets Listing Requirement of Bursa Malaysia Securities Berhad, para 15.26(b), the Board has hereby produced a statement on the state of the Group s internal control. BOARD S RESPONSIBILITY The Board acknowledges that it is ultimately responsible for the Group s system of internal control which includes establishing an appropriate control environment and framework to maintain a good system of internal control. To this end, the Board has put in place a reliable system of internal control through the process of independent review by the Internal Audit function, review by the Risk Management Committee and the continuous review of its effectiveness by the Audit Committee. Through these processes the Board ensures that the adequacy and integrity of the system of internal controls put in place are sound and are capable of safeguarding the shareholders investments and the assets of the Group. The independent reviews also provide assurance to the Board on the efficiency of the business processes in place, reliability of financial information, compliance with laws and regulation and the adequacy of risk management policies and procedures. The Board through the Risk Management Committee and Audit Committee obtain affirmation that there is an ongoing process of identifying, evaluating, monitoring and managing significant risks faced by the Group. For the year ended 31 December 2009, the Board acknowledges that such processes were in place throughout the year. However, the system of internal control and review is designed as a concerted and continuous process to manage rather than eliminate risks of failure to achieve corporate objectives. Accordingly, it can only provide reasonable but not absolute assurance against material misstatements, operational failures, fraud or losses. RISK MANAGEMENT FRAMEWORK In relation to Best Practices Provision in part 2 of the Malaysian Code on Corporate Governance, the Board must have a process in place to identify principal risks and ensuring the implementation of appropriate system to manage these risks. Risk Management is an integral part of the NCB Group s business processes and internal control system. The Board recognises and believes the significance of risk management in ensuring that the success of the Group is maximized. Therefore, the Board of NCB has put in place a framework for the identifying, evaluating, monitoring and mitigating enterprise wide risk management in the Group. The scope of the risk framework covers the following areas : - Identifying principal risks and ensuring the development and implementation of appropriate risk management measures within the framework and providing guidelines to manage these risks. Reviewing, enhancing and implementing risk management and reporting framework, including submission of periodic risk management reports to the Risk Management Committee. Reviewing the adequacy and integrity of the Group s internal control systems including systems for compliance with applicable laws, regulations, rules, directives and guidelines. The Group has a clearly defined framework supported by risk management tools that enables the management and the Board to identify, analyse, appraise and monitor the risks facing the business operations within the Group. It further assists the Group to take specific measures to mitigate and control such risks. To this extent, the Board through its Risk Management Committee strives continuously to provide the necessary resources, system, training and communication to ensure that the risk management framework is effective and efficient. The Risk Management Committee comprises of five (5) non-executive directors and the Committee has met three (3) times during the financial year to review and ensure that the process of risk management has been initiated towards effectively identifying, evaluating, monitoring, controlling and mitigating risk. Under the Malaysian Code on Corporate Governance, risk management is the responsibility of the Board of Directors. In discharging its responsibility, the Board has implemented procedures in managing the risk faced by the Group. This risk management process includes : - i) A logical and systematic method of identifying all business risks. ii) Allocating all risks to the respective risk owners. iii) Monitoring the Group s risks through risk measurement reports and risk scorecards. iv) Reviewing and defining mitigation and remedial measures based on the risk reports. Further, the Board through the Risk Management Committee reviews and evaluates risk on large investment in projects or capital expenditure to ensure that the Group is not exposed to unmanageable or significant business risks.

101 99 INTERNAL AUDIT FUNCTION The Board has established an independent Group Internal Audit unit which is situated in the holding company and reports directly to the Audit Committee via the Head, Group Internal Audit. The Audit Committee which is a Board committee oversees planning, evaluating and monitoring this internal audit unit. All audit assignments are carried out based on the audit programme approved by the Audit Committee at the beginning of each year. The audit programme is planned based on auditable risks identified as prevalent in the operation of the companies in the Group. The assignments provide an independent assessment and assurance to the Board on the adequacy, efficiency and effectiveness of the internal control system which are put in place. Internal controls have been established in all business units with clearly defined lines of responsibility, authority limits, approvals for major capital expenditure, tendering contract system, segregation of duties and safeguarding of assets. Each business unit also has its own Standard Operating Procedures which are clearly defined steps of duties made available to guide staff in their day-to-day operation. In the course of its audit activity the Internal Audit Department carries out planned visits to key business operating units to carry out audits and issues audit reports on its findings, recommendations and the management s response to such findings. These reports are presented to the Audit Committee for its review and decision-making. The Audit Committee has full and direct access to the internal auditors, reviews the reports on all audits performed and monitors its performance. The Audit Committee in its framework also reviews the adequacy of the internal audit department s scope of work and resources. Issues identified in the audit reports by the internal auditors are highlighted to the management for remedial action and subsequently monitored by the Audit Committee. The Audit Committee met a total of seven (7) times during the year to carry out its responsibility in reviewing the function and results of the internal audit assignments and to assure itself of the soundness of the internal control system. The Audit Committee in its procedure has put in place a practise where the Audit Committee will meet the internal auditor twice a year without the presence of management to obtain independent views and issues that can impede the performance of the Internal Audit function. A more detailed activities of the Audit Committee is set out in its report on pages 102 to 104. MANAGEMENT CONTROL PROCESSES The Group has set in place a well-established Standard Operating Procedures covering all significant areas of the business process. Internal control mechanisms are embedded in such operating procedure to ensure smooth and continuous check and balance in the business operation. The Board has also put in place clear lines of responsibility and accountability which ensures proper conduct of delegated authority at various management and functional lines. At the NCB Group, the Board has put in the following process to provide certain degree of assurance to the Board on the conduct of Group s business : - The Board conducts an annual review of the strategic business planning, budgeting and forecasting of revenue and expenses to be in line with the policies and guidelines defined by the Board of NCB. Each subsidiary produces and submits an annual budget for the approval at their respective Boards and ultimately to the NCB Board for its approval. The Board monitors the performance of the subsidiaries and business unit by reviewing the result of the subsidiaries in comparison with its budget which is reported once every two months at NCB Board Meetings. Any material variances are analysed and corrective actions taken in a timely manner. It is the Board s view that the review of the internal control systems of its associated companies are not within its control as the operations are managed by separate Boards. The interests of the Group in such associate companies are represented in the respective Boards and controls are effected through the review of the management accounts and enquiries thereon. This representation also provides the Board with timely information for decision-making on the continuity of the Group s investment based on the performance of the associated companies. The Group Managing Director reports to the Board significant changes in the business and the external environment which affects the risks faced by the Group. The Board also reviews regular reports from management of the companies within the Group on various business, operating and regulatory matters. An organisational structure with formally defined lines of responsibility and delegation of authority is in place. A process of hierarchical reporting has been established which provides for a documented and auditable trail of accountability. The Board also reviews the short and medium-term business plan annually taking into account significant changes to the business environment and risks in the industry. The Board remains committed towards operating a sound system of internal control which continuously evolves to support the type of business and size of operation of the Group. As such, the Board will, when necessary put in place appropriate action plans to further enhance the Group s system of internal control. REVIEW OF STATEMENT BY EXTERNAL AUDITORS The external auditors have reviewed this Statement on Internal Control for the inclusion in the Annual Report of the Group for the year ended 31 December 2009 and reported to the Board that nothing has come to their attention that causes them to believe that the Statement is inconsistent with their understanding of the process the Board has adopted in the review of the adequacy and integrity of internal control of the Group. This statement is made in accordance with the resolution of the Board of Directors dated 23 February 2009.

102 100 Penyata Mengenai Kawalan Dalaman PENGENALAN Selaras dengan Prinsip D 11 dalam para 1 Urustadbir Korporat Malaysia, Lembaga NCB telah mengiktiraf tanggungjawab menegakkan satu sistem kawalan yang sempurna bagi memelihara pelaburan pemegang saham dan harta Kumpulan. Menurut peruntukan dalam pasaran utama Syarat Penyenaraian Bursa Malaysia Securities Berhad, perenggan 15.26(b), Lembaga Pengarah dengan ini membentangkan satu penyata mengenai keadaan kawalan dalaman Kumpulan. TANGGUNGJAWAB LEMBAGA Lembaga mengakui tanggungjawab keseluruhannya keatas sistem kawalan dalaman Kumpulan adalah termasuk mengukuhkan kawalan persekitaran dan tatakerja yang sesuai bagi mengekalkan satu sistem kawalan dalaman yang sempurna. Sehingga kini, Lembaga telah melaksanakan satu sistem kawalan dalaman yang berkesan melalui proses penilaian bebas yang dijalankan dibawah fungsi Audit Dalaman, semakan dari Jawatankuasa Pengurusan Risiko dan semakan berterusan keatas keberkesanan oleh Jawatankuasa Audit. Melalui proses ini, Lembaga telah memastikan bahawa kecukupan dan ketulusan sistem kawalan dalaman yang telah dilaksanakan adalah kukuh dan berkeupayaan menjaga pelaburan pemegang saham dan harta Kumpulan. Penilaian bebas juga memberikan kepercayaan kepada Lembaga keatas kecekapan proses perniagaan yang sedia ada, kesahihan maklumat kewangan, pematuhan undang-undang dan peraturan dan ketepatan polisi dan prosedur pengurusan risiko. Lembaga melalui Jawatankuasa Pengurusan Risiko dan Jawatankuasa Audit menerima pengesahan bahawa terdapat proses yang berterusan bagi mengenalpasti, menilai, mengawal dan mengurus risiko yang utama yang dialami oleh Kumpulan. Bagi tahun kewangan berakhir 31 Disember 2009, Lembaga mengesahkan bahawa proses ini wujud sepanjang tahun. Walau bagaimanapun, sistem kawalan dalaman ini telah disusun atur secara bersama dan berterusan bagi mengawal dan bukan menghapuskan risiko kegagalan untuk mencapai objektif korporat. Oleh sebab itu, perlu diambil maklum bahawa ia hanya mampu memberi jaminan yang munasabah dan tidak mutlak terhadap ketidaktepatan atau kerugian operasi, penipuan atau kecurian. RANGKAKERJA PENGURUSAN RISIKO Selaras dengan peruntukan bahagian 2 Amalan Terbaik bagi Urustadbir Korporat Malaysia, Lembaga harus mempunyai satu proses yang wujud bagi mengenalpasti risiko utama dan memastikan perlaksanaan sistem yang sesuai untuk mengurus risiko ini. Pengurusan Risiko adalah sebahagian daripada operasi perniagaan dan sistem kawalan dalaman Kumpulan NCB. Lembaga juga mengenalpasti dan mempercayai pentingnya pengurusan risiko bagi memastikan kejayaan bagi Kumpulan dimaksimakan. Oleh itu, Lembaga Pengarah NCB telah mempunyai rangkakerja yang wujud bagi mengenalpasti, menilai, memantau dan mengurangkan keseluruhan pengurusan risiko perniagaan dalam Kumpulan. Skop rangkakerja pengurusan risiko merangkumi bidang-bidang berikut :- Mengenalpasti risiko utama dan memastikan pembangunan dan perlaksanaan langkah-langkah pengurusan risiko yang sesuai dibawah bidang kuasa rangkakerja dan memberikan panduan untuk mengurus risiko-risiko tersebut. Meneliti, meningkatkan dan melaksanakan pengurusan risiko dan rangkakerja laporan termasuk pembentangan laporan pengurusan risiko berjadual kepada Jawatankuasa Pengurusan Risiko. Menilai kecukupan dan ketulusan sistem kawalan dalaman Kumpulan termasuk sistem pematuhan undang-undang yang digunapakai, peraturan, tatacara, arahan dan panduan. Kumpulan mempunyai satu rangkakerja yang jelas disokong oleh peralatan pengurusan risiko untuk membantu Lembaga Pengarah dalam mengenalpasti, menganalisa, menilai dan memantau risiko operasi perniagaan yang dihadapi didalam Kumpulan. Ia juga membantu pengurusan mengambil langkah yang sewajarnya untuk mengurangkan dan mengawal risiko tersebut. Untuk mencapai matlamat ini, Lembaga melalui Jawatankuasa Pengurusan Risiko sentiasa berusaha untuk menyediakan sumber yang perlu, sistem, latihan dan komunikasi untuk memastikan rangkakerja pengurusan risiko yang berkesan dan cekap. Jawatankuasa Pengurusan Risiko terdiri daripada lima (5) pengarah bukan eksekutif dan telah bermesyuarat sebanyak tiga (3) kali sepanjang tahun kewangan yang dilaporkan untuk menyemak dan memastikan proses pengurusan risiko telah dilaksanakan secara berkesan untuk tujuan mengenalpasti, menilai, memantau, mengawal dan mengurangkan risiko. Dibawah Kod Amalan Urustadbir Korporat Malaysia, pengurusan risiko diletakkan dibawah tanggungjawab Lembaga Pengarah. Dalam melaksanakan tanggungjawabnya, Lembaga Pengarah telah melaksanakan tatacara dalam mengurus risiko yang dihadapi oleh Kumpulan. Proses pengurusan risiko ini termasuk :- i) Kaedah logik dan sistematik untuk mengenalpasti semua risiko perniagaan. ii) Pengagihan semua risiko kepada pemilik risiko. iii) Pemantauan risiko Kumpulan melalui laporan dan pengurusan risiko. iv) Meneliti dan mendefinasi tindakan pembetulan berdasarkan laporan risiko. Selanjutnya, Lembaga Pengarah melalui Jawatankuasa Pengurusan Risiko meneliti dan menilai risiko terhadap pelaburan besar projek atau perbelanjaan modal bagi memastikan Kumpulan tidak terdedah kepada risiko-risiko besar yang tidak dapat ditangani.

103 101 FUNGSI AUDIT DALAMAN Lembaga Pengarah telah menubuhkan unit Audit Dalaman Kumpulan yang beroperasi secara bebas dan terletak dibawah syarikat induk serta melapor secara terus kepada Jawatankuasa Audit Lembaga melalui Ketua Audit Dalaman Kumpulan. Jawatankuasa Audit merupakan sebahagian daripada Jawatankuasa Lembaga Pengarah yang memantau semua urusan perancangan, penilaian dan pemantauan unit audit dalaman ini. Semua tugasan audit dijalankan berdasarkan rancangan audit yang telah diluluskan pada awal setiap tahun oleh Jawatankuasa Audit. Perancangan tugasan audit dibuat berdasarkan risiko yang boleh diaudit yang didapati dalam pengurusan perniagaan syarikat-syarikat dalam Kumpulan. Tugasan audit ini memberi penilaian bebas dan pengesahan pada Lembaga mengenai kecukupan, kecekapan dan keberkesanan sistem kawalan dalaman yang terdapat didalam Kumpulan. Sistem kawalan dalaman telah diwujudkan dalam semua unitunit perniagaan dengan menerangkan aliran tanggungjawab yang telus, tahap kuasa pengurusan, ketulusan untuk perbelanjaan modal yang tinggi, sistem tender kontrak, pengasingan kerja dan pengawalan harta benda. Setiap unit perniagaan juga menggunakan Prosedur Tetap Operasi yang menyatakan langkah-langkah yang perlu dilakukan oleh setiap pekerja dalam kerja harian mereka. Jabatan Audit juga mengadakan lawatan ke unit-unit perniagaan dalam Kumpulan secara terancang untuk menjalankan audit dan mengemukakan laporan audit mengenai penemuan, cadangan serta maklumbalas pengurusan terhadap penemuan audit. Laporan tersebut dibentangkan kepada Jawatankuasa Audit untuk diteliti dan membuat keputusan. Jawatankuasa Audit mempunyai kelulusan penuh untuk berurusan secara terus dan sepenuhnya terhadap juruaudit dalaman, menyemak laporan audit yang telah dijalankan dan memantau prestasinya. Jawatankuasa Audit melalui rangkakerjanya juga menyemak kecukupan skop kerja Jabatan Audit Dalaman dan juga keperluan tenaga kerjanya. Isu-isu yang dikenalpasti oleh juruaudit dalaman dan juruaudit luar didalam laporan audit dilaporkan kepada pihak pengurusan untuk diambil langkah pembetulan serta diteliti seterusnya oleh Jawatankuasa Audit. Jawatankuasa Audit telah bermesyuarat sebanyak tujuh (7) kali sepanjang tahun dilaporkan untuk melaksanakan tanggungjawabnya dalam menilai fungsi serta keputusan rangkakerja kawalan dalaman dan memastikan ketelusan sistem kawalan dalaman. Jawatankuasa Audit didalam tatacara kerjanya yang wujud telah mengamalkan pertemuan bersama juruaudit dalaman sebanyak dua kali setahun tanpa kehadiran pihak pengurusan untuk mendapatkan penilaian bebas dan pengesahan dari mereka mengenai apa-apa isu yang boleh menghalang prestasi kerja juruaudit. Laporan aktiviti Jawatankuasa Audit dibentangkan dimukasurat 105 sehingga 107. PROSES KAWALAN PENGURUSAN Kumpulan telah mewujudkan satu Prosedur Tetap Operasi yang kukuh yang meliputi semua bahagian-bahagian utama bagi proses perniagaan. Mekanisma Kawalan Dalaman telah diserapkan didalam prosedur operasi berkenaan bagi memastikan perjalanan yang licin dan penyemakan berterusan dan telus didalam operasi perniagaan. Lembaga juga telah mengadakan garisan yang jelas dalam tanggungjawab dan tanggungannya bagi memastikan perjalanan operasi yang baik oleh perwakilan kuasa dari pelbagai pengurusan dan garisan operasi. Di Kumpulan NCB, Lembaga telah melaksanakan prosesproses berikut untuk memberikan kepastian kepada Lembaga terhadap perjalanan operasi perniagaan dalam Kumpulan :- Lembaga menjalankan kajian tahunan dalam hal perancangan strategik perniagaan, penyediaan belanjawan dan pengunjuran keatas pendapatan dan perbelanjaan yang mana mendapat tunjuk hala daripada dasar dan garis panduan yang ditetapkan oleh Lembaga Pengarah NCB. Setiap subsidiari menyediakan rancangan perniagaan tahunan untuk kelulusan oleh Lembaga masing-masing dan seterusnya kepada Lembaga Kumpulan NCB untuk keputusan muktamad. Lembaga memantau prestasi subsidiari-subsidiari dan unit perniagaan dengan mengkaji pencapaian setiap subsidiari dibandingkan dengan belanjawan dan dilaporkan setiap dua bulan sekali kepada Mesyuarat Lembaga Pengarah NCB. Sebarang perbezaan pencapaian yang ketara dianalisis dan tindakan pembetulan diambil secara segera. Walau bagaimanapun, Lembaga tidak meneliti secara berjadual sistem kawalan dalaman dalam syarikat-syarikat bersekutu kerana Lembaga tidak mempunyai kawalan secara langsung dalam operasi syarikat sedemikian yang mana diuruskan oleh Lembaga yang berlainan. Kepentingan Kumpulan didalam syarikat bersekutu diwakili oleh Lembaga Pengarah dan pemantauan dilaksanakan melalui semakan akaun pengurusan dan pertanyaan. Melalui perwakilan ini, Lembaga menerima maklumat untuk membuat keputusan mengenai pelaburan Kumpulan keatas pencapaian syarikat-syarikat bersekutu. Pengarah Urusan Kumpulan membentangkan kepada Lembaga perubahan ketara pada perniagaan dan persekitaran luaran yang mempengaruhi risiko yang dihadapi oleh Kumpulan. Lembaga juga menyemak laporan terkini daripada pengurusan syarikat didalam Kumpulan mengenai hal-hal perniagaan, operasi dan kawal selia. Struktur organisasi rasmi yang menjelaskan tanggungjawab dan perwakilan kuasa telah wujud. Satu tatacara laporan telah digunapakai untuk membolehkan dokumentasi yang boleh diaudit mengenai tanggungjawab diwujudkan. Lembaga juga mengkaji pelan perniagaan jangka pendek dan pertengahan disemak kembali setiap tahun dengan mengambil kira perubahan ketara pada suasana perniagaan dan risiko industri. Lembaga mengekalkan komitmen untuk melaksanakan sistem kawalan dalaman yang telus secara berterusan bagi menyokong jenis perniagaan dan saiz operasi Kumpulan. Rangkakerja bersesuaian telah dilaksanakan untuk mempertingkatkan tahap keberkesanan kawalan dalaman Kumpulan. SEMAKAN PENYATA OLEH JURUAUDIT LUAR Juruaudit luar telah menyemak Penyata Mengenai Kawalan Dalaman ini bagi tujuan untuk dibentangkan didalam Laporan Tahunan Kumpulan bagi tahun berakhir 31 Disember 2009 dan melaporkan kepada Lembaga bahawa tidak ada sebarang penemuan yang menyebabkan mereka mempercayai bahawa Penyata ini tidak konsisten dengan pemahaman mereka terhadap proses yang digunapakai oleh Lembaga bagi meneliti kecukupan dan ketulusan sistem kawalan dalaman Kumpulan. Penyata ini dibuat selaras dengan resolusi Lembaga Pengarah bertarikh 23 Februari 2009.

104 102 Audit Committee Report MEMBERS OF THE AUDIT COMMITTEE Chairman Datuk Abdul Malek bin Abdul Aziz (Independent Non-Executive Director) Members Dato Seri Dr. Haji Arshad bin Haji Hashim (Independent Non-Executive Director) Datuk Khoo Eng Choo (Independent Non-Executive Director) Syed Agel bin Syed Salim (Non Independent Non-Executive Director) The Audit Committee of NCB Holdings Bhd is pleased to present the Audit Committee Report for the year ended 31 December Attendance at Meetings The record of attendance of the members of the Audit Committee for meetings held during the year are as follows :- Name No. of Meetings Held Attended Datuk Abdul Malek bin Abdul Aziz 7 7 Dato Seri Dr. Haji Arshad bin Haji Hashim 7 7 Datuk Khoo Eng Choo 6 6 Tuan Syed Agel bin Syed Salim 7 7 Geh Cheng Hooi 1 1 TERMS OF REFERENCE COMPOSITION OF THE AUDIT COMMITTEE Composition The Audit Committee comprises of four (4) directors, of whom three (3) are independent directors. The chairman of the Audit Committee is an independent director. In the matter of fulfillment of Bursa Listing Requirement para 15.10(c), Datuk Khoo Eng Choo is a holder of an accounting qualification and is a member of the Malaysian Institute of Accountants. All other members are long standing Board members who are well versed in and have a working familiarity with basic finance and accounting practices. The Board of NCB undertakes the review of the composition and terms of office and its sub-committees every 3 years. The Board reviewed the performance of the Audit Committee and the composition of its members in 2007 and decided that all be re-confirmed for another term. MEETINGS AND ATTENDANCE Meetings Audit Committee meetings are scheduled to be held at least once in every quarter to enable it to review in particular the Quarterly Reports relating to the financial results before the Board clears the same for announcement to Bursa Malaysia. Audit Committee meetings are pre-scheduled for the entire year to enable the members to ensure their attendance in all meetings. Notices of such meetings are circulated to members well before each meeting with sufficient time for them to prepare themselves for deliberation of issues and obtain clarification if any relating to the agenda of the meeting. For the year under review, the Audit Committee meet a total of six (6) times on its scheduled dates and one (1) special meeting. OBJECTIVES AND AUTHORITY Objectives The Audit Committee was set-up as a Committee of the Board of Directors to assist and support the Board in fulfilling its responsibility for ensuring quality, integrity and reliability of the practices and processes of the Group to achieve its business objectives. For the year under review the Audit Committee upheld the following objectives in its functions : - To review and assess the soundness and compliance of the Group s internal control processes. To ensure the Group s compliance with laws, regulations and Listing Requirements. Ensuring the quality, integrity and reliability of the process for producing the financial reports, control systems and the internal and external audit processes. To reinforce the independence of the Company s external and internal auditors. To discuss with external auditors before the commencement of the audit on the nature, scope and the audit plan, as well as, the audit procedures to be followed.

105 103 Audit Committee Report To review the condensed financial statements before the quarterly announcement to Bursa Malaysia Securities Berhad. To review the internal audit programme, monitoring major findings and the management s response and action. Carry out discussions with the internal auditors on the scope of their work, adequacy of resources and to ensure co-ordination with external auditors. To review the reports prepared by the internal auditors on the state of internal control within the Group. To review the management letter and other audit issues with the external auditors upon the completion of the year-end audit. To meet the external auditors at least twice during the financial year and the internal auditors without the presence of management. To recommend to the Board on the appointment of the External Auditor and the audit fee payable. Authority The terms of reference provided by the Board to the Audit Committee provides the following authority :- To seek information and explanation from employees and management as needed to carry out its functions. It also has the authority to investigate any matters that it deems necessary under its terms of reference. It also has full and unrestricted access to any information and documents pertaining to the Group as well as to initiate direct communication with external and internal auditors and senior management of the Group. The Committee is also authorised by the Board to obtain outside legal or other independent professional advice, as it deems necessary. The Committee is also authorised to invite any member of the management to attend the Audit Committee Meeting to clarify or provide information on any matters under its terms of reference. Duties and Responsibilities The duties and responsibilities of the Audit Committee are as follows : - 1. To recommend the appointment of the external auditors, the audit fee payable and on any issues of their resignation or dismissal. 2. To discuss and review with the external auditors before an audit commences, the nature, approach and the scope of the audit and to ensure coordination where there are more than one audit firms. 3. To review the quarterly interim results, half year and annual financial statement of the Group before submission to the Board of Directors and announcement to Bursa Malaysia Securities Berhad, focusing particularly on :- a) Any changes in or implementation of major accounting policies and procedure; b) Any significant adjustment arising from the audit; c) The going concern assumption; d) Major judgemental areas; e) Compliance with accounting standards; and f) Compliance with the Stock Exchange, legal and regulatory requirements. 4. To discuss problems and reservations arising from the interim and final audits, any matters the auditors may wish to discuss (in the absence of management where necessary). 5. To review best practices on disclosures in financial results and annual reports of the Company in line with the principles set out in the Malaysian Code of Practice on Corporate Governance and other applicable laws, rules, directives and guidelines. 6. To review the external auditor s management letter and management s response. 7. To review related party transactions and consider conflict of interest situation that may arise within the Group including any transaction procedure or course of conduct that raises questions of management integrity. 8. To do the following in respect of the internal audit function : - i) Review the adequacy of the scope, functions and resources of the internal audit functions and the necessary authority that it be vested with to carry out the work. ii) iii) Review the internal audit programme and results of the internal audit process and where necessary ensure that appropriate action is taken on the recommendation of the internal audit function. Review any appraisal or assessment of the performance of members of the internal audit function.

106 104 Audit Committee Report iv) Approve any appointment or termination of senior staff members associated with the internal audit function and to provide the opportunity for the resigning staff member to submit his reasons for resigning. v) To consider any related party transactions that may arise within the Group. vi) To investigate or cause to be investigated any activity within its terms of reference. vii) To consider the major findings of internal investigations and the management s responses. viii) To have explicit authority over the resources such as professional advice and full access to information to investigate certain matters; and ix) To promptly report to the Bursa Malaysia Securities Berhad matters reported by it to the Board that have not been satisfactorily resolved resulting in a breach of the Listing Requirements of the Bursa Malaysia Securities Berhad. INTERNAL AUDIT FUNCTION The Group s internal audit function, which is carried out by the Internal Audit Department reports directly to the Audit Committee. The Internal Audit Department is headed by the Head, Group Internal Audit. The NCB Group Internal Audit adopts a risk-based audit approach when preparing its annual audit plan. The function of the internal audit department is independent of the activities and operations of its auditees. During the year under review the internal auditors had two (2) sessions of discussion with the members of the audit committee without the presence of the management team. Throughout the year, the Internal Audit Department has undertaken all its assignment in accordance with its audit plan approved by the committee. A summary of the Internal Audit activities during the financial year are as follows :- Conducted its primary audit duty based on its audit plan to audit and evaluate the operating units of the Group based on their risk exposure. Conducted follow-up reviews to determine the adequacy, effectiveness and timeliness of action taken by management on audit recommendations. Prepared the annual audit plan for consideration and approval by the Audit Committee. Reviewed the process of identifying and presenting the Recurrent Related Party Transactions. Reviewed the adequacy and accuracy of the quarterly condensed financial statement before announcement to Bursa Malaysia. Undertook several ad-hoc assignments requested by the Audit Committee. MINUTES AND REPORTING PROCEDURES Minutes of the Audit Committee are prepared by the Company Secretary, who is also the secretary of the Audit Committee. All minutes are circulated to the members of the committee before the meetings and also to all Board members before Board Meetings.

107 105 Laporan Jawatankuasa Audit KEAHLIAN JAWATANKUASA AUDIT Pengerusi Datuk Abdul Malek bin Abdul Aziz (Pengarah Bebas Bukan Eksekutif) Ahli-ahli Dato Seri Dr. Haji Arshad bin Haji Hashim (Pengarah Bebas Bukan Eksekutif) Datuk Khoo Eng Choo (Pengarah Bebas Bukan Eksekutif) Syed Agel bin Syed Salim (Pengarah Bukan Bebas Bukan Eksekutif) Jawatankuasa Audit NCB Holdings Bhd dengan sukacitanya membentangkan Laporan Jawatankuasa Audit bagi tahun berakhir 31 Disember Kehadiran Mesyuarat Rekod kehadiran ahli-ahli Jawatankuasa Audit di mesyuarat sepanjang tahun kewangan 2009 adalah seperti berikut :- Name Jumlah Mesyuarat Diadakan Kehadiran Datuk Abdul Malek bin Abdul Aziz 7 7 Dato Seri Dr. Haji Arshad bin Haji Hashim 7 7 Datuk Khoo Eng Choo 6 6 Tuan Syed Agel bin Syed Salim 7 7 Geh Cheng Hooi 1 1 TERMA RUJUKAN KOMPOSISI JAWATANKUASA AUDIT Komposisi Jawatankuasa Audit disyaratkan mempunyai sekurangkurangnya empat (4) orang ahli lembaga, dimana tiga (3) daripadanya adalah pengarah bebas. Pengerusi Jawatankuasa Audit merupakan seorang pengarah bebas. Bagi memenuhi Syarat Penyenaraian Bursa Malaysia Securities Berhad perenggan 15.10(c)), Datuk Khoo Eng Choo adalah pemegang kelulusan perakaunan, dan beliau juga seorang ahli Institut Perakaunan Malaysia. Kesemua anggota jawatankuasa lain mempunyai pengetahuan dan pemahaman yang memuaskan mengenai amalan-amalan asas kewangan dan perakaunan. Lembaga NCB mengamalkan prosedur untuk menilai prestasi ahli-ahli Jawatankuasa Audit dan tempoh mereka memegang jawatan setiap 3 tahun. Penilaian sedemikian telah dijalankan bagi tahun 2007 dan kesemua ahli dilantik semula untuk satu penggal lagi. Mesyuarat Jawatankuasa Audit akan menjadualkan mesyuarat untuk diadakan sekurang-kurangnya sekali setiap suku tahun untuk meneliti Laporan Kewangan Suku Tahun sebelum pengumuman kepada Bursa Malaysia Securities Berhad. Kesemua mesyuarat Jawatankuasa Audit dijadualkan sepanjang tahun untuk membolehkan ahli jawatankuasa merancang kehadiran mereka untuk mesyuarat-mesyuarat tersebut. Notis mesyuarat Jawatankuasa Audit akan diberikan kepada ahli-ahli sebelum tarikh mesyuarat. Jawatankuasa juga menerima setiap agenda dan laporan untuk perbincangan dengan masa secukupnya untuk pemahaman dan persediaan untuk bermesyuarat. Pada tahun dilaporkan, Jawatankuasa Audit telah bermesyuarat sebanyak enam (6) kali pada tarikh yang ditetapkan dan satu (1) mesyuarat khas. OBJEKTIF DAN BIDANG KUASA Objektif Jawatankuasa Audit ditubuhkan untuk membantu Lembaga Pengarah menyempurnakan tanggungjawabnya dalam mengawasi dan memastikan kualiti dan ketelusan amalan Kumpulan dan Syarikat dalam pencapaian objektif perniagaannya. Pada tahun dilaporkan, Jawatankuasa Audit telah mengekalkan objektif-objektif seperti berikut didalam bidang tugasnya : - Untuk meneliti dan menilai keberkesanan dan pematuhan terhadap proses kawalan dalaman Kumpulan. Untuk memastikan pematuhan Kumpulan terhadap undang-undang, peraturan dan Syarat Penyenaraian. Untuk memastikan kualiti, ketelusan dan kesahihan proses pengeluaran laporan kewangan, sistem kawalan dan proses audit dalaman serta luaran. Untuk menguatkan kebebasan juruaudit luar dan juruaudit dalaman Syarikat. Untuk berbincang dengan juruaudit luar sebelum permulaan proses audit, skop dan rancangan audit dan juga tatacara audit yang akan digunakan. Untuk meneliti penyata kewangan yang disatukan sebelum laporan kewangan suku tahun diumumkan kepada Bursa Malaysia Securities Berhad.

108 106 Laporan Jawatankuasa Audit Untuk meneliti program audit dalaman, memantau pemerhatian utama dan maklumbalas serta tindakan pengurusan. Mengadakan perbincangan dengan juruaudit dalaman mengenai skop kerja mereka, kecukupan sumber tenaga dan penyelarasan dengan juruaudit luar. Untuk meneliti laporan yang disediakan oleh juruaudit dalaman mengenai keadaan kawalan dalaman Kumpulan. Untuk meneliti laporan dan isu-isu lain yang dibentangkan oleh juruaudit luar selepas tamatnya proses pengauditan akhir tahun. Untuk bertemu dengan juruaudit luar sebanyak dua kali sepanjang tahun kewangan dan bertemu sekali setahun dengan juruaudit dalaman tanpa kehadiran pihak pengurusan. Untuk mengesyorkan kepada Lembaga mengenai perlantikan juruaudit luar dan yuran audit yang akan dibayar. Bidang kuasa Terma rujukan oleh Lembaga memberikan Jawatankuasa Audit bidang kuasa berikut :- Jawatankuasa dibenarkan mencari maklumat yang diperlukan untuk menjalankan tugasnya daripada para pekerja dan pihak pengurusan. Jawatankuasa juga dibenarkan untuk menyiasat sebarang hal yang berada di dalam terma rujukannya. Jawatankuasa mempunyai kuasa penuh dan tidak terhad untuk mendapatkan sebarang maklumat dan dokumen yang berkaitan dengan Kumpulan dan untuk berkomunikasi secara langsung dengan juruaudit luaran dan dalaman dan pihak pengurusan kanan Kumpulan. Jawatankuasa juga dibenarkan oleh Lembaga untuk mendapatkan khidmat perundangan luar atau lain-lain penasihat professional bebas dimana perlu. Jawatankuasa juga dibenarkan untuk menjemput manamana ahli pengurusan untuk menghadiri Mesyuarat Jawatankuasa Audit dan menjelaskan atau membekalkan maklumat berkenaan hal-hal di dalam terma rujukannya. TUGAS DAN TANGGUNGJAWAB Tugas dan tanggungjawab Jawatankuasa Audit meliputi perkara-perkara berikut :- 1. Untuk menimbangkan perlantikan juruaudit luar, bayaran audit dan hal-hal bersabit dengan perletakan jawatan dan penamatan perlantikan. 2. Untuk berbincang dan meneliti dengan juruaudit luar rancangan audit sebelum permulaan kerja audit, bentuk dan skop audit dan memastikan penyelarasan di mana jika terdapat lebih daripada satu firma juruaudit. 3. Untuk meneliti keputusan penyata kewangan suku tahun, setengah tahun dan tahunan Kumpulan, sebelum dikemukakan kepada Lembaga Pengarah dan diumumkan kepada Bursa Malaysia Securities Berhad, dengan memberikan tumpuan kepada isu seperti berikut : - a) Mana-mana perubahan atau perlaksanaan dasar dan tatacara perakaunan utama; b) Mana-mana pelarasan ketara yang timbul daripada kerja audit; c) Asas-asas bagi keberterusan perniagaan; d) Hal-hal bersabit dengan keputusan utama; e) Pematuhan terhadap piawaian perakaunan;dan f) Pematuhan terhadap syarat-syarat Bursa Saham, perundangan dan peraturan kawalselia. 4. Untuk membincangkan masalah dan pemerhatian yang timbul daripada audit awal dan audit akhir, dan lain-lain perkara yang ingin dibincangkan oleh juruaudit (tanpa kehadiran wakil pengurusan dimana perlu). 5. Untuk mengkaji amalan terbaik mengenai keadaan melaporkan keputusan kewangan dan laporan tahunan bagi Syarikat sejajar dengan prinsip yang digariskan dalam Kod Amalan Mengenai Urustadbir Korporat Malaysia dan lain-lain perundangan, peraturan dan arahan serta garispanduan yang berkenaan. 6. Untuk meneliti laporan juruaudit luar untuk audit yang dijalankan dan maklumbalas yang diberi oleh pengurusan. 7. Untuk meneliti urusniaga pihak berkait dan keadaan percanggahan kepentingan yang mungkin timbul dalam Kumpulan, termasuk mana-mana urusniaga, prosedur atau tindakan perilaku yang boleh menimbulkan persoalan terhadap ketelusan pengurusan.

109 107 Laporan Jawatankuasa Audit 8. Untuk melaksanakan perkara berikut bersabit dengan fungsi audit dalaman : - i) Menilai kecukupan skop, fungsi, tenaga kerja dan kuasa unit audit dalaman untuk menjalankan tugas mereka. ii) iii) iv) Meneliti program audit dalaman dan keputusan daripada proses audit dalaman dan di mana perlu memastikan tindakan diambil berdasarkan syor daripada bahagian audit dalaman. Menilai penilaian dan pengukuran yang dibuat mengenai prestasi ahli-ahli bahagian audit dalaman. Meluluskan mana-mana perlantikan dan penamatan perlantikan kakitangan peringkat kanan yang berkaitan dengan bahagian audit dalaman dan memberikan kesempatan kepada kakitangan yang meletak jawatan menjelaskan sebab perletakan jawatan. v) Untuk mempertimbangkan mana-mana urusniaga melibatkan pihak berkait yang mungkin timbul dalam Kumpulan. vi) Untuk menyiasat atau mengarahkan penyiasatan mana-mana aktiviti yang termasuk dalam bidang rujukannya. vii) Untuk mempertimbangkan penemuan utama dari penyiasatan dalaman dan maklumbalas daripada pengurusan. viii) Untuk menggunakan kuasanya keatas sumbersumber seperti nasihat professional dan kebebasan memperolehi maklumat untuk tujuan menyiasat perkara-perkara tertentu; dan ix) Untuk melaporkan dengan segera kepada Bursa Malaysia Securities Berhad mengenai perkaraperkara yang dilaporkan olehnya kepada Lembaga yang mana tidak diselesaikan dengan memuaskan dan mengakibatkan keadaan yang menyalahi Syarat Penyenaraian Bursa Malaysia Securities Berhad. FUNGSI AUDIT DALAMAN Fungsi audit dalaman Kumpulan, dijalankan oleh Jabatan Audit Dalaman yang melaporkan terus kepada Jawatankuasa Audit. Jabatan Audit Dalaman diketuai oleh Ketua, Audit Dalaman Kumpulan. Audit Dalaman Kumpulan NCB menggunapakai pendekatan audit berasaskan risiko didalam penyediaan pelan audit tahunannya. Fungsi Jabatan Audit Dalaman adalah bebas daripada aktiviti dan operasi yang diaudit. Pada tahun dilaporkan, juruaudit dalaman mengadakan dua (2) sesi perbincangan dengan ahli-ahli jawatankuasa audit tanpa kehadiran pihak pengurusan. Sepanjang tahun, Jabatan Audit Dalaman telah melaksanakan semua tugas-tugas selaras dengan pelan audit yang telah diluluskan oleh jawatankuasa. Ringkasan aktiviti Audit Dalaman pada tahun kewangan adalah seperti berikut : - Mengendalikan tugas utama audit berdasarkan pelan auditnya dan menilai semua unit operasi Kumpulan berdasarkan risiko pendedahan mereka. Mengendalikan penelitian susulan untuk menentukan kecukupan, keberkesanan dan ketepatan tindakan yang diambil oleh pihak pengurusan ke atas cadangan-cadangan audit. Menyediakan pelan audit tahunan untuk pertimbangan dan kelulusan daripada Jawatankuasa Audit. Meneliti proses mengenalpasti dan pembentangan Urusniaga Pihak Berkait Berulang. Meneliti kecukupan dan ketepatan penyata kewangan suku tahun yang disatukan sebelum diumumkan kepada Bursa Malaysia. Melaksanakan beberapa tugas khusus yang telah diminta oleh Jawatankuasa Audit. PROSEDUR MINIT DAN LAPORAN Minit mesyuarat Jawatankuasa Audit disediakan oleh Setiausaha Syarikat yang juga merupakan Setiausaha Jawatankuasa Audit. Semua minit mesyuarat diedarkan kepada setiap ahli jawatankuasa sebelum mesyuarat dan juga kepada setiap Ahli Lembaga sebelum mesyuarat Lembaga Pengarah.

110 108 Other Information Required By The Listing Requirements Of The Bursa Malaysia Securities Berhad 1. SHARE BUYBACKS The Company did not enter into any share buyback transactions for the financial year OPTIONS OR WARRANTS For the financial year 2009, the Company did not issue any options, warrant or any other forms of security. 3. IMPOSITION OF SANCTIONS AND PENALTIES There were no sanctions or penalties imposed on the Company or its subsidiaries, directors or management by the relevant regulatory bodies during the financial year NON-AUDIT FEE The following payments were made to Messrs. Ernst & Young as non-audit fee for the year : RM RM Non-Audit Fee 255,000 35, CONFLICT OF INTEREST Except to the extent highlighted in the directors profile in pages 68 to 77, the directors are not aware of any other conflict of interest with the listed issuer that existed at the end of the financial year 31 December RECURRENT RELATED PARTY TRANSACTION The aggregate value of the Recurrent Related Party Transactions of a revenue or trading nature conducted pursuant to the shareholders mandate during the financial year under review between the Company and/or its subsidiary companies with related parties are set out below :

111 109 Other Information Required By The Listing Requirements Of The Bursa Malaysia Securities Berhad Related Party Involved with the Company and / or Subsidiary PETRONAS Relationship Type of Transaction Aggregate Value of Transaction (RM) Million PETRONAS has an indirect interest in NCB by virtue of its shareholdings in MISC Berhad as stated in Note 1. Interested Director : - Amir Hamzah bin Azizan Provision of container haulage, warehouse, depot, freight forwarding services by Kontena Nasional Group of companies PETRONAS PETRONAS is a major shareholder in PETRONAS Dagangan Berhad, the equity interest is stated in Note 3. It is related to NCB by virtue of its shareholding as stated in Note 1. Provision of diesel and lubricants by PETRONAS Dagangan Bhd and its subsidiary to Northport (Malaysia) Bhd and Kontena Nasional Berhad Interested Director : - Amir Hamzah bin Azizan PETRONAS PETRONAS has indirect interest by virtue of its shareholding as stated in Note 1 and Note 3. Provision of port services by Northport (Malaysia) Bhd to PETRONAS Dagangan Berhad Interested Director : - Amir Hamzah bin Azizan PETRONAS PETRONAS has indirect interest by virtue of its shareholding as stated in Note 1. Provision of port services by Northport (Malaysia) Bhd to MISC Berhad Interested Director : - Amir Hamzah bin Azizan PNB PNB has interest by virtue of its shareholding as stated in Note 4. Interested Directors : - -T un Ahmad Sarji bin Abdul Hamid - Dato Haji Rahmat bin Jamari -Syed Agel bin Syed Salim -Dato Zuraidah binti Atan Provision of container haulage, warehousing, depot and freight forwarding services by Kontena Nasional Berhad to Sime Darby Berhad, Goodyear Sdn Bhd, UMW Holdings Berhad and Tenaga Nasional Berhad

112 110 Other Information Required By The Listing Requirements Of The Bursa Malaysia Securities Berhad Related Party Involved with the Company and / or Subsidiary PNB Relationship Type of Transaction Aggregate Value of Transaction (RM) Million PNB has interest by virtue of its shareholding as stated in Note 4. Interested Directors :- - Tun Ahmad Sarji bin Abdul Hamid - Dato Haji Rahmat bin Jamari -Syed Agel bin Syed Salim -Dato Zuraidah binti Atan Supply of tubes, parts by Sime Darby Tyres and Continental Sime Tyres Sdn Bhd to Kontena Nasional Berhad for prime movers, forklifts, trailers and other operating equipments PNB PNB has interest by virtue of its shareholding as stated in Note 4. Interested Directors :- - Tun Ahmad Sarji bin Abdul Hamid - Dato Haji Rahmat bin Jamari -Syed Agel bin Syed Salim -Dato Zuraidah binti Atan Provision of spare parts, repairs and maintenance, supply of equipment to Northport (Malaysia) Bhd by UMW Holdings Berhad Note 1 i) PETRONAS has an indirect interest in NCB by virtue of its 62.44% direct shareholding in MISC Berhad, which in turn has a 15.73% direct shareholding in NCB. ii) PNB has a direct shareholding of 0.75% in NCB and an indirect shareholding of 56.29% in NCB by virtue of the shareholdings of unit trust funds managed by PNB in NCB held under AmanahRaya Trustees Berhad. Note 2 MISC Agencies Sdn Bhd is a wholly-owned subsidiary of MISC Berhad. PETRONAS has a 62.44% equity interest in MISC Berhad. Note 3 Note 4 Name of PNB related company UMW Holdings Berhad Sime Darby Berhad Tenaga Nasional Berhad ^ Figures based on 2008 Annual Reports. * Figures based on 2009 Annual Reports. Equity Interest held by PNB and its managed fund (%) 60.96^ 54.74* 15.19* PNB and its managed funds have a 54.74% equity interest in Sime Darby, which in turn holds equity interest in Continental Sime Tyres Sdn Bhd. Name of PETRONAS related company PETRONAS Ammonia Sdn Bhd PETRONAS Gas Berhad PETRONAS Penapisan (Melaka) Sdn Bhd PETRONAS Dagangan Berhad BASF PETRONAS Chemical Sdn Bhd PETRONAS Carigali Sdn Bhd MTBE (M) Sdn Bhd PETRONAS Base Oil (M) Sdn Bhd Polypropylene (M) Sdn Bhd Equity Interest held by PETRONAS (%)

113 111 Other Information Required By The Listing Requirements Of The Bursa Malaysia Securities Berhad 7. MATERIAL CONTRACTS RELATED TO LOAN There were no material contracts related to loans entered into by the Company and/or its subsidiary companies involving directors and substantial shareholders interest during the financial year PROFIT ESTIMATION, FORECAST OR PROJECTION There were no profit estimation, forecast or projection made or released by the Company during the financial year PROFIT GUARANTEES There were no profit guarantees given by the Company during the financial year under review. 10. REVALUATION POLICY OF LANDED PROPERTIES The Group does not adopt a revaluation policy on landed properties. Certain freehold and leasehold land of the Group are stated at valuation less any identified impairment losses. These properties have not been revalued since they were first revalued in 1998 and continue to be stated at their 1998 revaluation less accumulated depreciation. 11. VARIATIONS IN RESULTS There were no variations in results from any profit estimation, forecast, projection or unaudited results announced. 12. CORPORATE SOCIAL RESPONSIBILITY (CSR) The Group has continued to undertake activities related to the provision of assistance, supporting community projects, taking part in social events, supporting in terms of cash and in-kind to local schools, community centers and places of worship. A full detail of the Company s CSR activities are mentioned on pages 120 and 121 of this Annual Report. 13. INTERNAL AUDIT FUNCTION The internal audit functions for the Group was performed by the in-house Internal Audit Department. The cost incurred for the Internal Audit Department for the financial year ended 31 December 2009 was RM694,000.

114 112 Lain-Lain Maklumat Yang Dikehendaki Oleh Syarat Penyenaraian Bursa Malaysia Securities Berhad 1. PEMBELIAN BALIK SAHAM Syarikat tidak menjalankan sebarang urusniaga pembelian balik saham bagi tahun kewangan OPSYEN ATAU WARAN Bagi tahun kewangan 2009, Syarikat tidak mengeluarkan opsyen, waran atau sekuriti yang lain. 3. PENGENALAN CELAAN ATAU HUKUMAN Tidak ada sebarang celaan atau hukuman yang dikenakan ke atas Syarikat atau subsidiari-subsidiarinya, pengarah atau pengurusan oleh pihak berkuasa kawalselia sepanjang tahun kewangan BAYARAN BUKAN-AUDIT Berikut adalah yuran bukan-audit yang dibayar kepada Tetuan Ernst & Young bagi tahun ini: RM RM Yuran Bukan Audit 255,000 35, PERCANGGAHAN KEPENTINGAN Selain daripada butiran dan konteks yang dinyatakan dalam profil pengarah pada mukasurat 68 hingga 77, pengarahpengarah tidak mengetahui adanya percanggahan kepentingan yang lain dengan syarikat yang wujud pada hujung tahun kewangan berakhir 31 Disember URUSNIAGA PIHAK BERKAIT BERULANG Jumlah urusniaga pihak berkait berulang yang bersifat hasil atau perniagaan dijalankan menurut mandat pemegang saham yang telah diluluskan sepanjang tahun kewangan yang dilaporkan diantara Syarikat dan/atau subsidiari-subsidiari dengan pihak berkait dibentangkan seperti berikut : -

115 113 Lain-Lain Maklumat Yang Dikehendaki Oleh Syarat Penyenaraian Bursa Malaysia Securities Berhad Pihak Berkait Terlibat dengan Syarikat dan / atau Subsidiari PETRONAS Hubungan Jenis Urusniaga Jumlah Nilai Urusniaga (RM) Juta PETRONAS mempunyai kepentingan tidak langsung dalam NCB melalui pegangannya dalam MISC Berhad seperti yang dinyatakan di Nota 1. Pengarah Berkepentingan :- Amir Hamzah bin Azizan Pembekalan perkhidmatan pengangkutan kontena, pergudangan, depot dan perkhidmatan pengangkutan oleh Kumpulan Kontena Nasional PETRONAS PETRONAS merupakan pemegang saham utama PETRONAS Dagangan Berhad, kepentingan sahamnya dinyatakan di Nota 3. Ia berkait dengan NCB melalui pegangan sahamnya seperti dinyatakan di Nota 1. Pembekalan diesel dan minyak pelincir oleh PETRONAS Dagangan Bhd dan subsidiarinya kepada Northport (Malaysia) Bhd dan Kontena Nasional Berhad Pengarah Berkepentingan :- Amir Hamzah bin Azizan PETRONAS PETRONAS mempunyai pegangan tidak langsung melalui pegangan sahamnya seperti dinyatakan di Nota 1 dan Nota 3. Pembekalan perkhidmatan pelabuhan oleh Northport (Malaysia) Bhd kepada PETRONAS Dagangan Berhad 1.26 Pengarah Berkepentingan :- Amir Hamzah bin Azizan PETRONAS PETRONAS mempunyai pegangan tidak langsung melalui pegangan sahamnya seperti dinyatakan di Nota 1. Pembekalan perkhidmatan pelabuhan oleh Northport (Malaysia) Bhd kepada MISC Berhad Pengarah Berkepentingan :- Amir Hamzah bin Azizan PNB PNB mempunyai kepentingan melalui pegangan saham seperti dinyatakan di Nota 4. Pengarah Berkepentingan :- - Tun Ahmad Sarji bin Abdul Hamid - Dato Haji Rahmat bin Jamari -Syed Agel bin Syed Salim -Dato Zuraidah binti Atan Pembekalan perkhidmatan pengangkutan kontena, pergudangan, depot dan perkhidmatan pengangkutan oleh Kontena Nasional Berhad kepada Sime Darby Berhad, Goodyear Sdn Bhd, UMW Holdings Berhad dan Tenaga Nasional Berhad

116 114 Financial Lain-Lain Calendar Maklumat Yang Dikehendaki Oleh Syarat KALENDAR KEWANGAN Penyenaraian Bursa Malaysia Securities Berhad Pihak Berkait Terlibat dengan Syarikat dan / atau Subsidiari PNB Hubungan Jenis Urusniaga Jumlah Nilai Urusniaga (RM) Juta PNB mempunyai kepentingan melalui pegangan saham seperti dinyatakan di Nota 4. Pengarah Berkepentingan : - -Tun Ahmad Sarji bin Abdul Hamid -Dato Haji Rahmat bin Jamari -Syed Agel bin Syed Salim -Dato Zuraidah binti Atan Pembekalan tiub dan alat ganti oleh Sime Darby Tyres dan Continental Sime Tyres Sdn Bhd kepada Kontena Nasional Berhad untuk prime mover, jenangkut, treler dan lain-lain peralatan operasi PNB PNB mempunyai kepentingan melalui pegangan saham seperti dinyatakan di Nota 4. Pengarah Berkepentingan : - -Tun Ahmad Sarji bin Abdul Hamid -Dato Haji Rahmat bin Jamari -Syed Agel bin Syed Salim -Dato Zuraidah binti Atan Pembekalan alat ganti, baikpulih dan penyelenggaraan peralatan kepada Northport (Malaysia) Bhd oleh UMW Holdings Berhad Nota 1 i) PETRONAS mempunyai kepentingan tidak langsung didalam NCB melalui pegangan saham terus sebanyak 62.44% didalam MISC Berhad, dimana ia mempunyai pegangan saham langsung sebanyak 15.73% dalam NCB. ii) PNB mempunyai pegangan langsung sebanyak 0.75% didalam NCB dan pegangan tidak langsung sebanyak 56.29% didalam NCB melalui pegangan saham menerusi dana amanah yang diuruskan oleh PNB didalam NCB yang dipegang melalui AmanahRaya Trustees Berhad. Nota 2 MISC Agencies Sdn Bhd adalah subsidiari milik penuh MISC Berhad. PETRONAS mempunyai 62.44% pegangan saham didalam MISC Berhad. Nota 3 Nota 4 Nama syarikat berkait PNB UMW Holdings Berhad Sime Darby Berhad Tenaga Nasional Berhad ^ Angka berdasarkan Laporan Tahunan * Angka berdasarkan Laporan Tahunan Kepentingan Saham Dipegang oleh PNB dan amanah yang dikendalikannya (%) 60.96^ 54.74* 15.19* PNB dan tabung dana amanah yang dikendalikannya mempunyai kepentingan saham sebanyak 54.74% di dalam Sime Darby di mana ia mempunyai pegangan saham di dalam Continental Sime Tyres Sdn Bhd. Nama syarikat berkait PETRONAS PETRONAS Ammonia Sdn Bhd PETRONAS Gas Berhad PETRONAS Penapisan (Melaka) Sdn Bhd PETRONAS Dagangan Berhad BASF PETRONAS Chemical Sdn Bhd PETRONAS Carigali Sdn Bhd MTBE (M) Sdn Bhd PETRONAS Base Oil (M) Sdn Bhd Polypropylene (M) Sdn Bhd Kepentingan Saham Dipegang oleh PETRONAS (%)

117 115 Lain-Lain Maklumat Yang Dikehendaki Oleh Syarat Penyenaraian Bursa Malaysia Securities Berhad 7. KONTRAK KETARA BERKAIT DENGAN PINJAMAN Tidak ada sebarang kontrak ketara yang berkait dengan pinjaman diperjanjikan oleh Syarikat dan/atau subsidiarisubsidiarinya yang melibatkan pengarah dan kepentingan pemegang saham utama dalam tahun kewangan ANGGARAN KEUNTUNGAN, RAMALAN ATAU JANGKAAN Tidak ada anggaran keuntungan, ramalan atau jangkaan yang dibuat atau diumumkan oleh Syarikat dalam tahun kewangan JAMINAN KEUNTUNGAN Tidak ada jaminan keuntungan diberi oleh Syarikat dalam tahun kewangan ini. 10. POLISI PENILAIAN SEMULA UNTUK HARTANAH Kumpulan tidak ada polisi untuk penilaian semula hartanah. Sebahagian tanah pegangan kekal dan tanah pegangan pajakan Kumpulan dinyatakan pada penilaian ditolak kerugian rosotnilai. Hartanah Kumpulan ini tidak dinilai semula sejak ia pertama kali dinilai pada tahun 1998 dan terus dinyatakan pada penilaian 1998 ditolak susut nilai terkumpul. 11. PERBEZAAN PENCAPAIAN Tidak terdapat sebarang perbezaan diantara anggaran keuntungan, jangkaan atau laporan belum teraudit daripada yang telah diumumkan. 12. TANGGUNGJAWAB SOSIAL KORPORAT Kumpulan telah meneruskan aktiviti-aktiviti seumpama memberi sumbangan dan mengambil bahagian di dalam program-program kemasyarakatan dan sosial dengan memberi sumbangan kewangan dan barangan kepada sekolah-sekolah tempatan, pusat kegiatan masyarakat dan tempat-tempat beribadat. Butiran lebih terperinci dinyatakan pada mukasurat 122 dan 123 pada Laporan Tahunan ini. 13. FUNGSI AUDIT DALAMAN Fungsi Audit Dalaman untuk Kumpulan dilaksanakan oleh Jabatan Audit Dalaman syarikat. Jumlah kos yang terlibat untuk operasi Jabatan Audit Dalaman untuk tahun kewangan berakhir 31 Disember 2009 adalah RM694,000.

118 116 Statement Of Directors Responsibility In Relation To The Audited Financial Statements Directors are required to state whether the Group s financial statements are drawn up in accordance with approved accounting standards so as to give a true and fair view of the Group s state of affairs, their results and their cashflows for the financial year then ended. In preparing the above financial statement, the Directors have ensured : - The Group and the Company have used appropriate accounting policies and have applied them consistently. Reasonable and prudent judgements and estimates were made; and All applicable approved accounting standards in Malaysia have been followed. The directors are responsible for ensuring that the Company maintains accounting records that disclose with reasonable accuracy the financial position of the Group and the Company, and which enables them to ensure that the financial statements comply with the Companies Act, The directors also have the general responsibilities for taking such steps that are reasonably available to them to safeguard the assets of the Group, and to prevent and detect fraud and other irregularities. This statement is made in accordance with a resolution of the Board of Directors dated 23 February 2010.

119 117 Penyata Mengenai Tanggungjawab Pengarah-Pengarah Berhubung Dengan Penyata Kewangan Yang Diaudit Pengarah-pengarah adalah dikehendaki menyatakan sama ada penyata kewangan disediakan berdasarkan piawaian perakaunan yang diluluskan untuk memberikan gambaran yang benar dan tepat mengenai hal ehwal Kumpulan dan keputusan perniagaan serta aliran tunai bagi tahun kewangan yang berakhir. Dalam menyediakan penyata kewangan ini, Pengarah-pengarah mengesahkan bahawa : - Kumpulan dan Syarikat telah menggunakan dasar perakaunan yang bersesuaian dan secara berterusan. Telah membuat pertimbangan dan anggaran yang berpatutan dan wajar; dan Telah mematuhi piawaian perakaunan yang diluluskan di Malaysia yang berkenaan. Pengarah-pengarah adalah bertanggungjawab memastikan bahawa Syarikat menyimpan rekod perakaunan yang menunjukkan dengan tahap ketepatan yang munasabah kedudukan kewangan Kumpulan dan Syarikat dan membolehkan mereka memastikan bahawa penyata kewangan ini mematuhi sepenuhnya peruntukan Akta Syarikat, Pengarah-pengarah mempunyai tanggungjawab umum untuk mengambil tindakan yang sesuai untuk melindungi harta-benda Kumpulan, dan mengelakkan daripada berlakunya serta mengesan penyelewengan dan lain-lain bentuk salahperlakuan. Kenyataan ini dibuat menurut ketetapan Lembaga Pengarah bertarikh 23 Februari 2010.

120 118 When employees can cultivate the sense of oneness in the work place they share, they are equally capable of sharing the same dream for success with the employer they work for. Financial Calendar Apabila para pekerja boleh menanamkan rasa kekitaan dalam suasana kerja, mereka juga akan mampu berkongsi impian KALENDAR KEWANGAN ingin mencapai kejayaan seiring dengan majikan tempat mereka berkhidmat.

121 119 Into Banting sails the proud marshal he calls the order so things can be proper The human capital is indeed crucial it can be the fuel and as much as the damper Dari pekan mudek ke Banting Singgah memetik lokan berisi Modal insan memangnya penting Sebagai penyuntik kekuatan organisasi

122 120 Corporate Social Responsibility ALTHOUGH THE YEAR 2009 WAS ENVISAGED TO HAVE SEVERE IMPACT ON BUSINESSES DUE TO THE ECONOMIC DOWNTURN, NCB BELIEVING IN BEING A PART OF THE COMMUNITY AND A CORPORATE CITIZEN, VIEWED CORPORATE SOCIAL RESPONSIBILITY AS AN INTEGRAL PART OF DOING BUSINESS. The Company undertook several activities during the year to extend its helping hand in various forms to the community, market place, the environment and employees. The Work Place Located in Port Klang, the Holding company and its port operating subsidiary are reputed in providing a conducive working environment for their staff and employees. The working area also provides an in-house canteen, sports centre and rest areas. The sports club undertakes and organizes various sporting activities throughout the year like sepak takraw, football, badminton and indoor games. In terms of development of the humancapital, NCB has been a regular supporter of the PNB-led scheme for providing postqualifying attachment training and exposure for young graduates so that they may be better equipped to succeed in their chosen careers.

123 121 Corporate Social Responsibility The Holding company has put in place a scholarship and educational assistance program that provides full scholarship or financial assistance for eligible children of the employees of the Group. At this moment, the scheme has assisted three (3) full scholarship students in pursuing their education overseas and twenty seven (27) students with financial support in local universities pursuing degree-level studies. Not putting aside our religious obligations, Northport organises a Majlis Khatam Al-Quran dan Berkhatan for the children of Northport employees. This event has now become an annual affair in the company. The Community Both the subsidiaries continued in their support of the communities in and around the area of business. For the year 2009, Kontena Nasional and Northport participated in the National Day Parade at Stadium Bukit Jalil. The company, NCB also participated in the various sporting activities organized by PNB. NCB also participates annually in the Hari Q PNB which is to support quality of products and services in PNB Group of companies. NCB is also a strong supporter of Minggu Saham Amanah Malaysia (MSAM) organized annually by PNB. As part of celebrating a joyous occasion, NCB also shared its cheers by providing financial contribution to Persatuan Kebajikan Anak Yatim and Miskin Al-Munirah during this year s Hari Raya festival. Kontena Nasional also provided financial contribution to two (2) welfare bodies, Pertubuhan Islam Malaysia and Pertubuhan Kanak-Kanak Ihsan Istimewa. The Company in support of the need for facilities in the health sector, purchased, modified and handed over a bus to be used as a mobile blood donation unit to the National Blood Centre and was received by the Health Minister, YBhg. Dato Sri Liow Tiong Lai. The Company has also been an indirect supporter of CSR initiatives that are taken in a collective manner through PNB. NCB has provided sizeable cash support in the effort to conserve and enhanced the heritage value of Stadium Merdeka that is being undertaken under the leadership of PNB. The Environment The Company constantly take account of the impact to the environment resulting from its operation. The health and safety officers in the company are constantly in the watch on waste matters being released into the drains and sea, the noise pollution that can eminate from the running of the machinery and equipment. Northport has a waste management plant that treats sludge and oil before being released into the environment. Relationship with Market Place The companies in the Group do carry out events and organize gathering to network with the other communities in our market place, mainly shareholders, customers, suppliers, analysts, fund managers, in-house union and the media. Such events and interactions assists our company to be able to create a conducive and mutually understanding working relationship. Channels of communication are constantly kept open to enable concerns, issues and matters requiring attention to be dealt with. Conclusion The Group will continue to share its experience, ability and its financial strength with the communities, employees, all working relations in the market place. For the coming year, the Group expects to be able to undertake further means in what it has already started in its corporate social responsibility. In this small way, the Company assists the community in preserving the values and cultures of this nation.

124 122 Tanggungjawab Sosial Korporat DALAM TAHUN 2009, WALAUPUN KEMELESETAN EKONOMI TELAH DIJANGKA AKAN MEMBERIKAN KESAN KEPADA PERNIAGAAN, NCB DENGAN KEPERCAYAANYA UNTUK MENJADI SEBAHAGIAN DARIPADA KOMUNITI DAN WARGA KORPORAT, BERPANDANGAN BAHAWA TANGGUNGJAWAB SOSIAL KORPORAT MERUPAKAN SEBAHAGIAN URUSAN PERNIAGAANNYA. Syarikat telah mengadakan beberapa aktiviti dalam tahun ini dengan memberikan bantuan dalam berbagai bentuk kepada masyarakat sekitar, pasaran, alam persekitaran serta warga kerjanya. Lokasi Kerja Bertempat di Pelabuhan Klang, Syarikat induk dan syarikat subsidiary pelabuhannya mempunyai reputasi dalam menyediakan persekitaran yang baik kepada warga kerjanya dan kakitangan. Kemudahan di tempat kerja yang telah disediakan adalah seperti kantin, pusat rekreasi dan tempat rehat. Kelab sukan Northport telah menjalankan dan menganjurkan beberapa aktiviti kesukanan seperti sepak takraw, perlawanan bola, badminton dan permainan dalaman. Dari segi pengembangan modal insan, NCB menjadi penyokong berterusan terhadap skim yang diterajui oleh PNB untuk memberikan latihan dan pendedahan kepada siswazah muda bagi tujuan melengkapkan mereka dengan pengalaman asas untuk memilih dan mengembangkan kerjaya mereka.

125 123 Tanggungjawab Sosial Korporat Syarikat induk telah menyediakan anugerah biasiswa dan tajaan pelajaran yang menawarkan biasiswa penuh atau bantuan pelajaran kepada anak-anak pekerja dalam syarikat yang layak. Buat masa ini, skim ini telah membiayai tiga (3) pelajar dengan biasiswa penuh bagi melanjutkan pelajaran ke luar negara dan dua puluh tujuh (27) pelajar dengan bantuan kewangan bagi melanjutkan pelajaran diperingkat ijazah di universiti tempatan. Untuk tidak mengabaikan amalan dan tuntutan agama, Northport telah menganjurkan Majlis Khatam Al-Quran dan Berkhatan bagi anak-anak pekerja Northport. Majlis ini sekarang telah dijadikan acara tahunan bagi syarikat ini. Masyarakat Setempat Kedua-dua syarikat subsidiary terus memberikan bantuan kepada masyarakat setempat di kawasan perniagaan pada tahun 2009, Kontena Nasional dan Northport telah mengambil bahagian didalam Upacara Hari Kemerdekaan di Stadium Bukit Jalil. Syarikat juga telah mengambil bahagian dalam beberapa acara kesukanan yang dianjurkan oleh PNB. NCB juga telah menyertai acara tahunan Hari Q PNB yang memberi sokongan kepada kualiti bagi produk dan perkhidmatan dalam kumpulan syarikat PNB. NCB juga merupakan penyokong kuat bagi acara Minggu Saham Amanah Malaysia (MSAM) yang dianjurkan setiap tahun oleh PNB. Sebagai sebahagian daripada meraikan majlis perayaan, NCB juga telah berkongsi kegembiraan ini dengan menyampaikan bantuan kewangan kepada Persatuan Kebajikan Anak Yatim dan Miskin Al-Munirah semasa sambutan hari raya. Kontena Nasional juga telah memberikan sumbangan kewangan kepada dua (2) badan kebajikan iaitu Pertubuhan Islam Malaysia dan Pertubuhan Kanak-kanak Ihsan Istimewa. Sebagai sokongan terhadap keperluan bagi kemudahan di sektor kesihatan, Syarikat telah membeli, menyesuai dan menyerahkan sebuah bas untuk diguna sebagai unit derma darah bergerak bagi Pusat darah Negara. Bas ini telah terima dengan rasminya oleh Menteri Kesihatan YBhg. Dato Sri Liow Tiong Lai. Syarikat telah menjadi penyokong tidak langsung bagi inisiatif Tanggungjawab Sosial Korporat yang dijalankan secara berkumpulan melalui PNB. NCB telah memberikan sumbangan wang tunai kearah usaha pemuliharaan dan pemeliharaan Stadium Merdeka sebagai sebuah struktur warisan yang diterajui oleh PNB. Persekitaran Syarikat sentiasa mengawasi secara berterusan terhadap persekitarannya akibat daripada kesan operasinya. Pegawai kesihatan dan keselamatan Syarikat sentiasa memantau dan mengawal bahan sisa yang dilepaskan kedalam parit dan laut, pencemaran bunyi akibat dari pergerakan mesin dan peralatan. Northport mempunyai loji bagi pengurusan bahan sisa yang merawat keladak dan minyak sebelum disalurkan ke persekitarannya. Hubungan Dengan Sekitar Pasaran Syarikat didalam Kumpulan sentiasa mengadakan acara dan menganjurkan program untuk menjalin hubungan bersama masyarakat setempat, terutamanya pemegang saham, pelanggan, pembekal, penganalisa, pengurus dana, persatuan pekerja dan media. Acara dan interaksi sedemikian membantu syarikat agar berkemampuan bagi menyediakan keadaan persekitaran kerja yang sesuai dan saling bersefahaman. Saluran perhubungan sentiasa dibuka untuk memudahkan mana-mana pihak menimbulkan perkara-perkara berkaitan dan isu-isu yang perlu ditangani. Penutup Kumpulan akan terus berkongsi pengalamannya, kebolehannya dan kekuatan kewangannya kepada masyarakat, pekerja dan semua yang berhubung kait dengan persekitarannya. Bagi tahun yang akan datang, syarikat dijangka akan berupaya untuk menjalankan kegiatan tanggungjawab sosial korporat. secara lebih menyeluruh. Secara sedikit sebanyak, syarikat dapat membantu bagi mengekalkan nilai dan budaya bangsa negara ini.

126 124 Year Round-Up 2009 LIPUTAN TAHUN JANUARY / JANUARI Northport wins Top 10 Most Preferred Brand Award from The BrandLaureate. Northport memenangi Top 10 Most Preferred Brand Award daripada The BrandLaureate. 19 FEBRUARY / FEBRUARI Familiarization visit to Northport by Fama Corporation Sdn Bhd. Lawatan pengenalan fungsi dan kemudahan di Northport oleh Fama Corporation Sdn Bhd. 21 MARCH / MAC Kontena Nasional Global Logistics Sdn Bhd successfully delivered RazakSat satellite to the launching pad at Guam. Kontena Nasional Global Logistics Sdn Bhd telah berjaya menghantar satelit RazakSat ke tapak pelancaran di Guam. 30 MARCH / MAC The Tenth Annual General Meeting of NCB Holdings Bhd held at Hilton Petaling Jaya. Mesyuarat Agung Tahunan NCB Holdings Bhd kali Ke-Sepuluh diadakan di Hilton Petaling Jaya. 14 APRIL / APRIL Port visit by Dato Jacob Dungau Sagan, Deputy Minister, Ministry of International Trade and Industry and its officials. Lawatan ke pelabuhan oleh Dato Jacob Dungau Sagan, Timbalan Menteri, Kementerian Perdagangan dan Industri Antarabangsa dan pegawainya. 20 APRIL / APRIL Prime Minister YAB Dato Sri Najib bin Tun Abdul Razak receiving a momento during his visit to NCB Holdings Bhd s exhibition booth in conjuntion with Minggu Saham Amanah Malaysia 2009 in Johor Bahru. Perdana Menteri YAB Dato Sri Najib bin Tun Abdul Razak menerima cenderahati semasa lawatan beliau ke pondok pameran NCB Holdings Bhd sempena Minggu Saham Amanah Malaysia 2009 di Johor Bahru.

127 125 Year Round-Up 2009 LIPUTAN TAHUN APRIL / APRIL Northport s Managing Director/ Chief Executive Officer, Dato Basheer Hassan receiving The Best Container Terminal Award (Asia) at the Asian Freight and Supply Chain Awards Pengarah Urusan/Ketua Pegawai Eksekutif Northport, Dato Basheer Hassan menerima Anugerah Terminal Kontena Terbaik (Asia) di Asian Freight and Supply Chain Awards MAY / MEI Kontena Nasional Global Logistics Sdn Bhd, a subsidiary of Kontena Nasional Berhad was awarded freight forwarding contract by Carigali-PTTEPI Operating Company Sdn Bhd. Kontena Nasional Global Logistics Sdn Bhd, sebuah subsidiari Kontena Nasional Berhad telah mendapatkan kontrak perkhidmatan pengangkutan daripada Carigali-PTTEPI Operating Company Sdn Bhd. 22 MAY / MEI Dato Dr. Abdul Samad bin Mohamed, Group Managing Director NCB Holdings Bhd receiving Sarawak Chief Minister YAB Pehin Sri Haji Abdul Taib Mahmud at the NCB Holdings Bhd s exhibition booth during Program Bersama PNB in Kucing, Sarawak. Dato Dr. Abdul Samad bin Mohamed, Pengarah Urusan Kumpulan NCB Holdings Bhd menerima kunjungan Ketua Menteri Sarawak YAB Pehin Sri Haji Abdul Taib Mahmud sempena lawatan ke gerai pameran NCB Holdings Bhd semasa Program Bersama PNB di Kuching, Sarawak. 11 JUNE / JUN A briefing on safe practices was presented by Sony Malaysia (Penang Branch) for drivers at Kontena Nasional Penang. Satu taklimat berkenaan amalan keselamatan telah disampaikan oleh Sony Malaysia (Cawangan Pulau Pinang) bagi pemandu-pemandu Kontena Nasional cawangan Pulau Pinang. 7 JULY / JULAI Handover of mobile blood donation unit to the National Blood Centre received by Minister of Health Y.B. Dato Sri Liow Tiong Lai. Menteri Kesihatan Y.B. Dato Sri Liow Tiong Lai telah menerima penyerahan unit derma darah bergerak.

128 126 Year Round-Up 2009 LIPUTAN TAHUN JULY / JULAI Northport s Managing Director/ Chief Executive Officer, Dato Basheer Hassan receiving the Frost & Sullivan Asia Best Multi-Purpose Terminal Operator of The Year (Asia Pacific) Award. Pengarah Urusan Northport/Ketua Pegawai Eksekutif, Dato Basheer Hassan menerima anugerah Frost & Sullivan Asia Operator Terminal Pelbagai Guna Terbaik (Asia Pasifik). 10 AUGUST / OGOS Northport commemorates APL s new service with the inaugural visit of the vessel APL Dallas to Northport. Northport menyambut servis baru APL sempena pelayaran sulung APL Dallas ke Northport. 26 AUGUST / OGOS Kontena Nasional celebrated its 38th anniversary on a moderate scale at all its branches throughout the country. Kontena Nasional meraikan ulangtahun Ke-38 secara sederhana di semua cawangan diseluruh negara. 11 SEPTEMBER / SEPTEMBER Northport s annual Ihya Ramadhan celebration with the orphans. Northport meraikan majlis tahunan Ihya Ramadhan bersama anak-anak yatim. 24 SEPTEMBER / SEPTEMBER Syarikat Perkapalan Utama Marine Sdn Bhd s vessel Neptune made a maiden call to Northport. Kapal Syarikat Perkapalan Utama Marine Sdn Bhd Neptune telah membuat persinggahan sulung di Northport.

129 127 Year Round-Up 2009 LIPUTAN TAHUN OCTOBER / OKTOBER Northport receiving the Human Resource Development Award by the Human Resource Ministry. Northport menerima anugerah Pembangunan Sumber Manusia daripada Kementerian Sumber Manusia. 20 OCTOBER / OKTOBER Northport s Managing Director/ Chief Executive Officer, Dato Basheer Hassan and MISC Bhd s Vice President Liner Business Unit, En. Baharudin Arbak launching the MISC Halal Express Service 2. Pengarah Urusan/Ketua Pegawai Eksekutif Northport Dato Basheer Hassan bersama Timbalan Presiden Unit Perniagaan Liner MISC Berhad, En. Baharudin Arbak dimajlis pelancaran MISC Halal Express Service 2. 5 NOVEMBER / NOVEMBER Kontena Nasional feted its customers and business associates at KN Open Day. Northport meraikan pelanggan dan rakan perniagaannya di majlis Hari Terbuka KN. 12 NOVEMBER / NOVEMBER Northport played host to delegates from Port of Singapore Authority. Northport menerima kunjungan wakil dari Lembaga Pelabuhan Singapura. 13 NOVEMBER / NOVEMBER Northport welcomes delegates from Sabah Ports Sdn Bhd. Northport meraikan wakil-wakil dari Sabah Ports Sdn Bhd. 8 DECEMBER / DISEMBER A successful fire drill exercise jointly organized by Northport, Port Klang Authority and Bomba Malaysia. Satu latihan memadam kebakaran anjuran bersama Northport, Lembaga Pelabuhan Klang dan Bomba Malaysia telah diadakan dengan jayanya.

130 Financial Statements PENYATA KEWANGAN

131 DIRECTORS REPORT STATEMENT BY DIRECTORS 134 STATUTORY DECLARATION 134 INDEPENDENT AUDITORS REPORT TO THE MEMBERS OF NCB HOLDINGS BHD CONSOLIDATED INCOME STATEMENT 137 CONSOLIDATED BALANCE SHEET 138 CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 139 CONSOLIDATED CASH FLOW STATEMENT 140 INCOME STATEMENT 141 BALANCE SHEET 142 STATEMENT OF CHANGES IN EQUITY 143 CASH FLOW STATEMENT 144 NOTES TO THE FINANCIAL STATEMENTS Laporan Para Pengarah Penyata Para Pengarah 187 Akuan Berkanun 187 Laporan Juruaudit Kepada Pemegang- Pemegang Saham NCB Holdings Bhd Penyata Pendapatan Disatukan 190 Lembaran Imbangan Disatukan 191 Penyata Perubahan Dalam Ekuiti Disatukan 192 Penyata Aliran Tunai Disatukan 193 Penyata Pendapatan 194 Lembaran Imbangan 195 Penyata Perubahan Dalam Ekuiti 196 Penyata Aliran Tunai 197 Nota-Nota Kepada Penyata Kewangan

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