PAST ATTENDEE SNAPSHOT

Transcription

1 Dubai, UAE We have pulled this exclusive list of our past attendees to get a flavor of the type of industry experts and key personnel you ll be able to network and learn from. PAST ATTENDEE SNAPSHOT PAST ATTENDEE JOB TITLES: Advisor to the President s office Area Planning and Residents Relations Manager Assistant Director General for International Affair and Partnership Branch Manager Business Analyst Business Development Manager Business Excellence Manager Business Information Manager Business Process & Quality Assurance Manager Cabin Crew Manager Call Centre Team Leader/Manager Chairman Chief Executive Officer Chief Financial Officer Head of E-services Head of Group Service Quality Head of Human Capital Head of Human Resources Head of Market Intelligence & Customer Feedback Head of Mystery Shopper Head of Operations Head of Patients Experience Section Head of Public Relations Head of Quality & Customer Experience Head of Service Development Section Customer Service Department Head of Service -Quality & Customer Support Head of Service Quality Division Head of Service Training

2 Chief Human Resources & Corporate Support Officer Chief Inspector Chief Operating Officer Civil Defence GHQ Client Care Manager Client Relationship Manager Cluster Manager Consultant Contact Center Specialist - Business Development Manager Contact Centre Manager Corporate Business Manager Corporate Communication Manager Country Manager Customer Care Manager Customer Experience Manager Customer Experience Transformist & Insurance Specialist Customer Service and Operations Manager Customer Service Supervisor/Manager/Officer/Specialist Deputy Call Center and Customer Care Manager Deputy Head of Branches Network Division Deputy Prime Minister Director Call Centre & Customer Service Director Customer Services Department Director Customer Service, Strategy Department Director of Consultancy Solutions Head of Strategy HR Manager Judge Learning and Development Manager/Specialist/Advisor Lt Colonel Manager - Call Center Manager - Consumer Activation (Voice) Technology Manager Parking Department Manager of Customer Measurements Manager Quality Control Manager Service and Culture Development, Service Quality Manager, Customer Experience Marketing specialist Municipal Service Sector Executive Manager Owner Police GHQ President Program Development and Evaluation Analyst Project Manager/Engineer Quality & Performance Analyst Quality and Excellence Manager Quality Assurance and Development Manager, Customer Service Quality Manager and Service Excellence Manager Regional Manager Relationship Manager

3 Director of Dubai Airport Director of Emergency Director of Learning Director of Operations Director of Patient Affairs Department Director of Patient Relations Director of Tim Centre for Integral Governmental Services Director Professional Training and Development Director Director-Training District Manager- Abu Dhabi Division Manager Dubai Civil AVSEC Center, General Department of Airport Security Dubai Model Advisor E-commerce Manager Eservice Analyst Executive Director Expansion And Quality Manager Finance Manager General Directorate of Residence and Foreigners Affairs General Manager - Customer Care Head - Business Excellence Head Customer Complaints Head of Branch Sales And Business Development Head of Business Controls Head of Business Development- MENA Research Manager Section Officer Senior Advisor Senior Consultant Senior Customer Experience Manager Senior Director Customer Care Senior Director Customer Operations Support and Planning Senior Manager - Customer Care Senior Manager - Technology Senior Officer Communication Senior Officer - Compensation and Benefits Senior Officer Quality Assurance Senior Performance Senior Quality Officer Senior Specialist Call Center Senior Vice President - Group Marketing Director Senior Vice President - Customer Experience Senior Vice President, Cabin Crew Training Service Delivery Service Development Manager Service Quality Assistant Manager Service Quality Consultant/Manager/Officer Shahama Branch Manager Six Sigma Manager Specialist Strategy and Performance Development Department

4 Head of Call Centre Head of Communication Head of Consumer Banking Head of Corporate Communication Section Head of Customer Experience and Quality Head of Customer Measurements, Analytics and Monitoring Head of Customer Services Centre Head of Debts Department Head of Department of Total Quality Supervisor Customer Service Sustainability Specialist Team Leader Customer Service Telecomms Operation Section Leader Training Specialist Vice President - Operations Vice President - Head of Services Quality Vice President - Quality Assurance Vice President Business Support Head of E-Learning Zonal Head FROM COMPANIES SUCH AS: 360º Consult Fly Dubai 7 Days Fujairah Police Abu Dhabi Airports Company - ADAC Abu Dhabi Finance Abu Dhabi Islamic Bank Abu Dhabi Police GHQ Abu Dhabi Ports Company Abu Dhabi Systems & Information Centre ADMA-OPCO ADSIC Ajman Bank Al Ain City Municipality FX Designz General Directorate of Residence and Foreigners Affairs Government of Ras Al Khaimah Grohe Guardian Insurance Brokers Gulf Centre for Aviation Studies (GCAS) HGS Limited IBIS - Integrated Business Information Solutions Immigration Umm Al Quwain Innermetrix Solutions Ltd Al Foah Institute of Service Excellence, Singapore

5 Management University Al Futtaim Group Al Hilal Bank Alfoah American Express Middle East (AMEX) Ashghal Awqaf and Minors Affairs Foundation Bin Moosa & Daly Limited BinAmer Group BSI Management Systems Middle East CBD Chartis Insurance Chartis Memsa Holdings Inc Civil Defence Abu Dhabi Cobone com Commercial Bank International Commercial Bank of Dubai Corniche Hospital DIFC Courts Du Dubai Airport Free Zone Authority Dubai Bank Dubai Civil Aviation Authority Dubai Duty Free International Association of Emergency Managers International SOS Jumeirah at Etihad Towers, Abu Dhabi Kahramaa Lifeline Hospital LiveAdmins JLT Liwa Centre Lloyds TSB Group Mafraq Hospital Medical Services Department Ministry of Interior, Abu Dhabi Police Ministry of Natural Resources and Energy Moore Success M.E. Musanada National Bank of Abu Dhabi National Centre for Applied Learning Technologies (NCALT) National Media Council Neopromo NKD Pizza Noor Islamic Bank OTIS Company L L C Projects Engineering Department RAK Immigration Department

6 Dubai Executive Council Dubai First - A Dubai Group Company Dubai Islamic Bank Dubai Municipality Dubai Police Dubai Police- Airports Security Dubai The Model Centre Emirates Emirates Academy Emirates Aviation College Emirates Identity Authority Emirates Islamic Bank Emirates NBD Emirates Palace Emirates Post Environment Agency Abu Dhabi EAD Ethos Consultancy Etihad Etisalat Fast Rent A Car Ras Al Khaimah Police Ritz-Carlton Hotels Roads and Transport Authority RTA Royal Jet Group SABB Saudi Aramco Secure Engineering Security and Social Mission Department SEHA - Al Gharbia Hospitals Sharjah Police Silah Gulf Strategy & Performance Development Department Tawam Hospital The Executive Council The Nail Spa Trans Abu Dhabi UAE Exchange UK Police Western Region Municipality Wild Wadi Water Park Engage with key industry experts and gain insight on their latest bridge infrastructure projects at the 4th Annual UAE Customer Service Week. The event is taking place from 30 September - 02 October at the Westin Dubai Mina Seyahi Beach Resort and Marina, Dubai, United Arab Emirates. For more information, please visit